One King West Hotel & Residence

Location was key and why I stayed there, being ideally suited to work and a favourite breakfast location for the following morning. The constant text messages from the hotel were a bit OTT but the novelity of getting them just about out-weighed this. It's a nice touch that makes one feel a bit more special, not just a number to fill a room.

Knowing the building is old / historic I appreciate there are limitations when compared to a more modern building; however, the lack of water pressure and the fact that both the sink and bath faucets did not have any (and I mean any) cold water come out (requiring trips to the kitchen sink just to fill an ice-bucket with cold water to even out the temperature) was both inconvenient and unreasonable. Also, the noise that permeates into the room from just general traffic outside on the corridors is perhaps the worst I've ever experienced. It suggests the doors are are not thick enough or sealed enough (around the edges) to lessen / damped the sound travel. Finally, the TV; I know it's a 'thing' that today's hotels wish to limit the choices available to the guest by putting them into a so-called 'hotel mode', but that's not to say I agree with this policy. It has the opposite effect of putting the guest at ease; in fact, it makes one feel like an unwelcome (and untrusted) visitor. Again it's something I've noticed with increasing regularity, so it's hardly a specific issue with your organization. Still, it's annoying. However, one aspect of your TV that was peculiar and never experienced elsewhere was the fact that the TV wouldn't turn off with the remote. I had to get up and turn it off at the monitor (underneath). So all this accumulated into a one-night stay that makes me hesitant to ever come back again, which is a shame for the reason that I did like above.