Shangri-La Hotel Toronto

The concierge and the staff were outstanding and with most excellent accommodation. Rooms were beautifully appointed and cleaned to perfection everyday. Our concierge Ryan was worth every cnt of staying there.

The bar reception area became extremely crowded at around 5 to 6 every evening. Very popular place.

My boyfriend proposed when we got back to our room from dinner and the staff decorated the room beautifully to surprise me.

There were a lot of kids at the pool

This is simply a lovely hotel. It is very centrally located in Toronto and the staff are amazing. They just can't do enough for you. The rooms are spotless and the bed extremely comfortable. I had lunch in the bar which was very good and the menu while small had a very varied choice.

There is nothing not to like about this hotel.

Great hotel goos staff

The best thing about this hotel was the staff. Every person we came in contact with was so friendly and helpful. It was amazing.

For the price, and this could take into the prices for hotels in the area, I didn't think that the room was worth the price. The view was ok and the overall hotel room was ok. Not fantastic which is what I would expect for the price point.