Toronto hotels near Massey Hall
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A stay at Shangri-la hotel Toronto places you in the heart of Toronto, steps from PATH Underground Shopping Mall and Queen Street. Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Overall 9,3 Excellent
Based on 250 reviews
All reviews
- All reviews
Excellent
10,0
Pros: Room was spacious and clean. Breakfast was fresh, hot plentiful. The coffee was nice and strong, just how we like it.
Excellent
10,0
Pros: Beats Trump, Four Seasons and Ritz......hands down....amazing atmosphere in the day & evening......
Excellent
10,0
Pros: service was great, the view was beautiful, the room was excellent. It seemed like the stars aligned for us, but that just may be the great service of the hotel. The weight room was great. The concierge made a reservation for us at this great restaurant downtown.
Excellent
10,0
Excellent
9,0
Pros: The hotel itself is lovely. The staff is friendly and accommodating. We ordered breakfast to the room which was great and service was fast. We also were able to get a later checkout for no additional charge.
Excellent
10,0
Pros: The best thing about this hotel was the staff. Every person we came in contact with was so friendly and helpful. It was amazing.
Excellent
9,7
Pros: Great hotel goos staff
Excellent
10,0
Pros: Greeted warmly when we arrived, shown personally to our suite. All staff whether at the front desk, valets or cleaning staff went out of their way to make us feel welcome.
Okay
5,1
Pros: It doesn't worth money. I give it 3 star place with 5 star price.
Details
Reviews
Overall 9,3 Excellent
Based on 250 reviews
Cleanliness
9,6
Comfort
9,6
Location
9,4
Services
9,6
Staff
9,6
Value for money
8,4
10,0 Excellent
Pros: Room was spacious and clean. Breakfast was fresh, hot plentiful. The coffee was nice and strong, just how we like it.
Cons:
10,0 Excellent
Pros: Beats Trump, Four Seasons and Ritz......hands down....amazing atmosphere in the day & evening......
Cons: The pool was closed for a half day due to pipe burst.....
10,0 Excellent
Pros: service was great, the view was beautiful, the room was excellent. It seemed like the stars aligned for us, but that just may be the great service of the hotel. The weight room was great. The concierge made a reservation for us at this great restaurant downtown.
Cons: I can't really say there was anything I didn't like about the hotel. I did a lot of research on hotels in toronto, and this was the highest rated and for good reason. If you're on the fence, go with Shangri-La
10,0 Excellent
Pros:
Cons: In room.dining options
9,0 Excellent
Pros: The hotel itself is lovely. The staff is friendly and accommodating. We ordered breakfast to the room which was great and service was fast. We also were able to get a later checkout for no additional charge.
Cons: The only thing that was subpar was the conditioner, very minor though.
10,0 Excellent
Pros: The best thing about this hotel was the staff. Every person we came in contact with was so friendly and helpful. It was amazing.
Cons: For the price, and this could take into the prices for hotels in the area, I didn't think that the room was worth the price. The view was ok and the overall hotel room was ok. Not fantastic which is what I would expect for the price point.
9,7 Excellent
Pros: Great hotel goos staff
Cons:
10,0 Excellent
Pros: Greeted warmly when we arrived, shown personally to our suite. All staff whether at the front desk, valets or cleaning staff went out of their way to make us feel welcome.
Cons:
5,1 Okay
Pros: It doesn't worth money. I give it 3 star place with 5 star price.
Cons: See previous
A stay at Shangri-la hotel Toronto places you in the heart of Toronto, steps from PATH Underground Shopping Mall and Queen Street. Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Pool
Pets allowed on request. Charges may apply.
Spa
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
At The Ritz-Carlton, Toronto, you will discover what it means when a luxury hotel enlivens all five senses. We invite you to discover the total sensory experience that awaits you in our Forbes Five-Star and AAA Five-Diamond hotel. From the moment you arrive at our downtown hotel, you will begin to explore the city’s cosmopolitan culture through taste, touch, sight, smell and sound. The hotel is only a 5 minute walk to the Rogers Centre, home of the Toronto Blue Jays and is also the center of Toronto International Film Festival (TIFF). Relax and indulge your senses in the urban sanctuary of our acclaimed Spa My Blend by Clarins. Enjoy handcrafted Italian cuisine complemented by seasonal flavours and locally-sourced produce at TOCA, or join us for one of our signature cocktails at Ritz Bar.
Overall 9,2 Excellent
Based on 156 reviews
All reviews
- All reviews
Excellent
8,8
Pros: Room layout, lighting, bathroom & view
Excellent
9,0
Pros: The room.
Excellent
10,0
Pros: The club lounge was amazing and all of the staff throughout delivered exceptional service!
Excellent
9,0
Pros: THe concierge staff in the Club Lounge was superb. Kudus to Priscilla and OIga.
Excellent
10,0
Pros: As soon as I arrived , I was greeted with a warm welcome where I felt like I was home away from home.
I told the concierge that it was my first time in Toronto and he upgraded our room to the lake side view. When I got to the room, I saw why he had upgraded to the Lake view was even more incredible than I had imagine
Excellent
10,0
Pros: The staff is PHENOMENAL. Got sick and felt the genuine concern and attention given from everyone to get me well as quickly as possible. From the moment you arrive, the door attendants welcome you with warmth and efficiency. Amazing place to relax in pure luxury. Jordi at the front desk, was exceptional.
Excellent
8,8
Pros: Beautiful hotel!
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Details
Reviews
Overall 9,2 Excellent
Based on 156 reviews
Cleanliness
9,6
Comfort
9,5
Location
9,6
Services
9,3
Staff
9,3
Value for money
8,2
8,8 Excellent
Pros: Room layout, lighting, bathroom & view
Cons: HVAC - too warm without windows that open
9,0 Excellent
Pros: The room.
Cons: How expensive the room service was for the product.
10,0 Excellent
Pros: The club lounge was amazing and all of the staff throughout delivered exceptional service!
Cons: I honestly can’t think of a thing to change
9,0 Excellent
Pros: THe concierge staff in the Club Lounge was superb. Kudus to Priscilla and OIga.
Cons: That the person cleaning our room did not vacuum the room.
10,0 Excellent
Pros: As soon as I arrived , I was greeted with a warm welcome where I felt like I was home away from home.
I told the concierge that it was my first time in Toronto and he upgraded our room to the lake side view. When I got to the room, I saw why he had upgraded to the Lake view was even more incredible than I had imagine
Cons:
10,0 Excellent
Pros: The staff is PHENOMENAL. Got sick and felt the genuine concern and attention given from everyone to get me well as quickly as possible. From the moment you arrive, the door attendants welcome you with warmth and efficiency. Amazing place to relax in pure luxury. Jordi at the front desk, was exceptional.
Cons: .Having to leave.
8,8 Excellent
Pros: Beautiful hotel!
Cons:
At The Ritz-Carlton, Toronto, you will discover what it means when a luxury hotel enlivens all five senses. We invite you to discover the total sensory experience that awaits you in our Forbes Five-Star and AAA Five-Diamond hotel. From the moment you arrive at our downtown hotel, you will begin to explore the city’s cosmopolitan culture through taste, touch, sight, smell and sound. The hotel is only a 5 minute walk to the Rogers Centre, home of the Toronto Blue Jays and is also the center of Toronto International Film Festival (TIFF). Relax and indulge your senses in the urban sanctuary of our acclaimed Spa My Blend by Clarins. Enjoy handcrafted Italian cuisine complemented by seasonal flavours and locally-sourced produce at TOCA, or join us for one of our signature cocktails at Ritz Bar.
Pool
Pets allowed on request. Charges may apply.
Spa
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at One King West Hotel & Residence, you'll be centrally located in Toronto, steps from PATH Underground Shopping Mall and 3 minutes by foot from Hockey Hall of Fame. Featured amenities include limo/town car service, a computer station, and express check-out. This hotel has 16 meeting rooms available for events. Limited parking is available onsite.
Overall 9,0 Excellent
Based on 3 684 reviews
All reviews
- All reviews
Excellent
10,0
Pros: The architecture
Excellent
10,0
Pros: One King West is a lovely hotel , comfortable rooms especially the beds. The staff are very helpful and friendly and can not do enough for you. Excellent location downtown Toronto.
Excellent
9,4
Pros: Great staff. perfect location. Fantastic price and amazing room. Loved it.
Excellent
10,0
Pros: I love the area. So many things to do within walking distance.
Excellent
10,0
Pros: Outstanding service. Very friendly. Clearly an upscale hotel. First night I had an interior room. The second night (did a separate booking) I had an external room on the 32nd floor. Nic view if the city and the lake.
Excellent
10,0
Pros: The place had a nice kitchenette, with even a washing machine and a dishwasher. Although I was only there for a couple of days, I can imagine it's excellent for traveling with family or a long-term stay. The staff, including the cleaning staff, were all super nice.
Excellent
10,0
Excellent
10,0
Pros: Good fitness centre. All good
Excellent
8,0
Pros: Great staff, great location, good amount of space and clean. Overall very pleased with getting a reasonable price for a beautiful hotel that offered all that.
Excellent
10,0
Pros: The staff were extremely Friendly and helpful. They went above and beyond to give a great first time experience. Beyond Excellent customer service.
Excellent
10,0
Pros: Staff was super friendly and helpful.
In suite laundry was major bonus to wash and dry running gear before packing into suitcase.
Room comfortable, well appointed.
Historical building was neat, lobby nice, convenient location downtown.
Valet parking was expensive but necessary as there appeared nothing convenient around. Well suited to transit and walking.
Views were fantastic from 36th floor suite, and gym was great, with super views, on 17th floor.
Sandwich/pastry shop off lobby was good, Starbucks immediately across street.
Excellent
10,0
Pros: Excellent location, within walkable distance from Union Station, King subway station and streetcar. Also, around 10 mins walk to the waterfront
Good
6,7
Pros: I really enjoyed the facilities and the proximity of the hotel. It was great that the hotel was attached to the PATH as well.
Excellent
8,0
Pros: Breakfast
Excellent
8,0
Pros: The amenities in the room were very nice; good entertainment and comfort. Great location to downtown core.
Good
6,3
Pros: Food and staff were excellent at the Bistro, and location was good.
Okay
5,7
Pros: The rooms were clean and well maintained. No smoking and the location is good.
Good
6,6
Pros: Very comfortable rooms that would be ideal for a longer term stay, excellent security, very convenient business location, polite and helpful staff.
Excellent
8,0
Pros: Polite and friendly staff.Great fitness area.Laundry facilities in the suites at the hotel.Old leather furniture.
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Cons: $self.cons
Good
6,8
Pros: area
Good
6,0
Pros: The location was wonderful - it was very quiet - staff was helpful
Okay
4,4
Pros: The view.
Details
Reviews
Overall 9,0 Excellent
Based on 3 684 reviews
Cleanliness
9,2
Comfort
9,1
Location
9,6
Services
8,9
Staff
9,1
Value for money
8,5
10,0 Excellent
Pros: The architecture
Cons:
10,0 Excellent
Pros: One King West is a lovely hotel , comfortable rooms especially the beds. The staff are very helpful and friendly and can not do enough for you. Excellent location downtown Toronto.
Cons: Nothing
9,4 Excellent
Pros: Great staff. perfect location. Fantastic price and amazing room. Loved it.
Cons: Bed was a bit short.. lol
10,0 Excellent
Pros: I love the area. So many things to do within walking distance.
Cons:
10,0 Excellent
Pros: Outstanding service. Very friendly. Clearly an upscale hotel. First night I had an interior room. The second night (did a separate booking) I had an external room on the 32nd floor. Nic view if the city and the lake.
Cons: No
10,0 Excellent
Pros: The place had a nice kitchenette, with even a washing machine and a dishwasher. Although I was only there for a couple of days, I can imagine it's excellent for traveling with family or a long-term stay. The staff, including the cleaning staff, were all super nice.
Cons: Everything was great.
10,0 Excellent
Pros:
Cons: It was perfect
10,0 Excellent
Pros: Good fitness centre. All good
Cons: Elevators a bit slow, but that would not stop me staying again.
8,0 Excellent
Pros: Great staff, great location, good amount of space and clean. Overall very pleased with getting a reasonable price for a beautiful hotel that offered all that.
Cons: The duvet was so warm we had to put the heat way down and still woke up sweating, but then it was too cold to remove covers. Should give a 3rd large towel, even though there are only 2 people. Paper towels in the kitchen would've been also appreciated
10,0 Excellent
Pros: The staff were extremely Friendly and helpful. They went above and beyond to give a great first time experience. Beyond Excellent customer service.
Cons: N/A
10,0 Excellent
Pros: Staff was super friendly and helpful.
In suite laundry was major bonus to wash and dry running gear before packing into suitcase.
Room comfortable, well appointed.
Historical building was neat, lobby nice, convenient location downtown.
Valet parking was expensive but necessary as there appeared nothing convenient around. Well suited to transit and walking.
Views were fantastic from 36th floor suite, and gym was great, with super views, on 17th floor.
Sandwich/pastry shop off lobby was good, Starbucks immediately across street.
Cons: No in suite breakfast option, so either be prepared (and make use of in suite kitchen), hit restaurant downstairs (which seemed expensive), or plan for pastry or coffee shop mere steps away.
10,0 Excellent
Pros: Excellent location, within walkable distance from Union Station, King subway station and streetcar. Also, around 10 mins walk to the waterfront
Cons: I was not given a room with a view as requested at the time of booking. However, a front desk staff arranged another one right after my complaint
6,7 Good
Pros: I really enjoyed the facilities and the proximity of the hotel. It was great that the hotel was attached to the PATH as well.
Cons:
8,0 Excellent
Pros: Breakfast
Cons: nothing everything was excellent
8,0 Excellent
Pros: The amenities in the room were very nice; good entertainment and comfort. Great location to downtown core.
Cons: Parking and access to the hotel is a little difficult, only because it's off Yonge St, the main street downtown.
6,3 Good
Pros: Food and staff were excellent at the Bistro, and location was good.
Cons: Water pressure was poor in shower and had trouble getting cold water in shower.
5,7 Okay
Pros: The rooms were clean and well maintained. No smoking and the location is good.
Cons: The gym was equipped poor (just a few bikes, threadmills and stepper, no water dispender) and there was no filled fridge in the room. Internet was charged extra
6,6 Good
Pros: Very comfortable rooms that would be ideal for a longer term stay, excellent security, very convenient business location, polite and helpful staff.
Cons: Elevator problem, at arrival, only 1 elevator for 49 floors which resulted in excessively long waits.
8,0 Excellent
Pros: Polite and friendly staff.Great fitness area.Laundry facilities in the suites at the hotel.Old leather furniture.
6,8 Good
Pros: area
Cons: no
6,0 Good
Pros: The location was wonderful - it was very quiet - staff was helpful
Cons: Omg the elevators are slow!!
4,4 Okay
Pros: The view.
Cons: Loud dinner atmosphere. Room was not ready when we checked in at 4pm and then the front desk staff forgot about us. We weren't even offered a complimentary drink while we waited for 1 hour.
With a stay at One King West Hotel & Residence, you'll be centrally located in Toronto, steps from PATH Underground Shopping Mall and 3 minutes by foot from Hockey Hall of Fame. Featured amenities include limo/town car service, a computer station, and express check-out. This hotel has 16 meeting rooms available for events. Limited parking is available onsite.
Pets allowed on request. Charges may apply.
Spa
Fitness centre
Restaurant
Kitchen/kitchenette
Bar/Lounge
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Relax in 4-star comfort in the heart of the St. Lawrence Neighborhood at Novotel Toronto Centre. Your spacious, contemporary room allows you to stretch out and unwind. Breakfast is served in the stylish Cafe Nicole and will start your day right and the understated elegance of the lobby bar is the perfect setting for a nightcap.
Overall 9,0 Excellent
Based on 1 247 reviews
All reviews
- All reviews
Excellent
10,0
Pros: It was clean, walking distance to everything.
Excellent
10,0
Pros: Clean modern room right in the heart of Toronto's entertainment and shopping areas. Great food (not so great Caesar salad) in the dining room at a great value. Staff was very pleasant and the pet friendly floor was quiet and very restful.
Excellent
9,0
Pros: Location was great walked or took subway everywhere. All staff that we talked to were super helpful and friendly.
Okay
5,0
Pros: Location is fantastic and lots of restaurants close by.
Good
6,0
Pros: The area, the helpful staff.
Excellent
10,0
Pros: The bed was comfortable, the staff was accommodating and friendly.
Excellent
9,0
Pros: It’s good location thank you
Excellent
9,0
Pros: close to everything - walking distance
Excellent
10,0
Pros: Very beautiful hotel clean well kept. Very professional friendly check in people. I come to city often I will be staying there from now on
Excellent
10,0
Pros: My bed was like sleeping on a cloud! I didn't want to get up in the morning. How appropriate one wall had clouds wallpaper!
Excellent
10,0
Pros: Friendly and knowledgeable staff. Checking-in and out was a breeze and the overall stay was perfect. The room we were given was big enough to fit the 4 of us, and it was very clean. The breakfast at the hotel was awesome.
Good
7,0
Pros: 3rd. floor looking onto a roof parking structure, little sunlight.
Good
6,0
Pros: We like staying at the Novotel Toronto Centre as it is central to our places of work and is a nice evening walk from the theatre either on Yonge Street or on King Street.
Okay
5,7
Pros: It was very close to the ACC which is where we were headed.
Good
7,0
Pros: The room was very clean, quiet, and spacious. It was overlooking the main road, and close to Union station. The breakfast was excelent as a quality and diversity.
Good
6,0
Pros: The hotel is well located, and I appreciate the free Wireless.
Okay
4,0
Pros: Bed and Tv were good.
Good
6,0
Pros: Very user friendly, excellent service!
Good
6,0
Pros: The room was big even with 2 queen size beds, with good closet space. The bathroom facilities were excellent.
Excellent
8,0
Pros: locality
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Cons: $self.cons
Good
6,8
Pros: The staff was really nice and helpfull.
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Cons: $self.cons
Good
6,0
Pros: Easy access to places that I wanted to visit
Details
Reviews
Overall 9,0 Excellent
Based on 1 247 reviews
Cleanliness
9,4
Comfort
9,3
Location
9,5
Services
9,0
Staff
9,0
Value for money
8,2
10,0 Excellent
Pros: It was clean, walking distance to everything.
Cons: Close to everything
10,0 Excellent
Pros: Clean modern room right in the heart of Toronto's entertainment and shopping areas. Great food (not so great Caesar salad) in the dining room at a great value. Staff was very pleasant and the pet friendly floor was quiet and very restful.
Cons: Nothing
9,0 Excellent
Pros: Location was great walked or took subway everywhere. All staff that we talked to were super helpful and friendly.
Cons: Ac in room was loud. Felt like they were overcharging for parking, you could pay at the meter for 18 dollars a day (week day) and the said it was 33 dollars for in and out privileges. Might be more worth while if you have to go out alot or on weekends.
5,0 Okay
Pros: Location is fantastic and lots of restaurants close by.
Cons: The lights that are attached to the wall near the beds were broken and some held on with electrical tape. Descriptions says newly renovated you won't expect there to be damages already or if anything replaced.
6,0 Good
Pros: The area, the helpful staff.
Cons: No room service and limited take out meals. Otherwise I had a great stay.
10,0 Excellent
Pros: The bed was comfortable, the staff was accommodating and friendly.
Cons: Nothing I liked everything!
9,0 Excellent
Pros: It’s good location thank you
Cons:
9,0 Excellent
Pros: close to everything - walking distance
Cons: The Hotel was in renovation but it doesn't affect our stay.
10,0 Excellent
Pros: Very beautiful hotel clean well kept. Very professional friendly check in people. I come to city often I will be staying there from now on
Cons:
10,0 Excellent
Pros: My bed was like sleeping on a cloud! I didn't want to get up in the morning. How appropriate one wall had clouds wallpaper!
Cons: Even though I was on the top floor, my view was looking at "sketchy" apartment balconies.
10,0 Excellent
Pros: Friendly and knowledgeable staff. Checking-in and out was a breeze and the overall stay was perfect. The room we were given was big enough to fit the 4 of us, and it was very clean. The breakfast at the hotel was awesome.
Cons: The only problem we had was that the bed lights at our room were broken. We informed the front desk clerk that they were broken when we arrived. We did not get charged, but the fact that we were given something broken was the only bad part of the stay.
7,0 Good
Pros: 3rd. floor looking onto a roof parking structure, little sunlight.
Cons: At this time the hotel was mostly vacant, due to the pandemic going on, why would the management give me such a non-desirable room, when they had a large choice of empty rooms available?.
6,0 Good
Pros: We like staying at the Novotel Toronto Centre as it is central to our places of work and is a nice evening walk from the theatre either on Yonge Street or on King Street.
Cons: The room was crisp and clean, we are only in the room to sleep and shower the rest of the time we feel we should be experiencing the city.
5,7 Okay
Pros: It was very close to the ACC which is where we were headed.
Cons: We were "??upgraded" apparently, and, because of the "upgrade" we did not get the type of room we wanted.
7,0 Good
Pros: The room was very clean, quiet, and spacious. It was overlooking the main road, and close to Union station. The breakfast was excelent as a quality and diversity.
Cons: I faced some rude staff at Nicole Cafe during my breakfast. They were rude and unfriendly enough to make me complain for the Cafe manager who showed cold and neutral response which I don't care for her, as I wouldn't try to go for that hotel again.
6,0 Good
Pros: The hotel is well located, and I appreciate the free Wireless.
Cons:
4,0 Okay
Pros: Bed and Tv were good.
Cons: Didn`t find the staff particularly helpful Thay didn`t have the right size of room we had prbooked, and expected i would accept an inferior room, and when i stood my ground managed to find a king room . There was no apology. The internet facility was not working, and they were unwilling to send a message to my family,.Generally not the kind of place i would return to even though rooms were ok.
6,0 Good
Pros: Very user friendly, excellent service!
Cons: None!!
6,0 Good
Pros: The room was big even with 2 queen size beds, with good closet space. The bathroom facilities were excellent.
Cons: The hallways carpets are stained and old.
8,0 Excellent
Pros: locality
6,8 Good
Pros: The staff was really nice and helpfull.
6,0 Good
Pros: Easy access to places that I wanted to visit
Cons: The carpet need to be steamed or replaced
Relax in 4-star comfort in the heart of the St. Lawrence Neighborhood at Novotel Toronto Centre. Your spacious, contemporary room allows you to stretch out and unwind. Breakfast is served in the stylish Cafe Nicole and will start your day right and the understated elegance of the lobby bar is the perfect setting for a nightcap.
Pool
Tennis
Pets allowed on request. Charges may apply.
Spa
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
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Landmarks in Toronto
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- Hockey Hall of Fame
- Second City
- Metro Toronto Convention Centre
- Massey Hall
- Princess of Wales Theatre
- Four Seasons Centre
- Malton GO Station
- Sony Centre for the Performing Arts
- Elgin and Winter Garden Theatres
- Roy Thomson Hall
- Toronto Eaton Centre
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- TIFF Bell Lightbox
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