With a stay at One King West Hotel & Residence, you'll be centrally located in Toronto, steps from PATH Underground Shopping Mall and 3 minutes by foot from Hockey Hall of Fame. Featured amenities include limo/town car service, express check-out, and complimentary newspapers in the lobby. This hotel has 16 meeting rooms available for events. Limited parking is available onsite.
Cleanliness
9,2
Comfort
9,2
Location
9,6
Services
8,8
Staff
9,2
Overall 9,0 Excellent
Based on 3 645 reviews
All reviews
All reviews
Cleanliness
9,2
Comfort
9,2
Location
9,6
Services
8,8
Staff
9,2
Excellent9,4
Pros: Great staff. perfect location. Fantastic price and amazing room. Loved it.
Excellent10,0
Pros: It was a total breeze from start to finish; Great location, Great staff, Clean, Quiet Comfortable!
Excellent10,0
Pros: The location was excellent for central Toronto with excellent access to convention Centre and tourist interests. It was fabulous to have a kitchonette and clothes washing facilities in the room. (I was upgraded to a higher room and the view was amazing too!).
Excellent10,0
Pros: The cleanliness of the room, wifi, location of the hotel, and friendliness of the staff.
Excellent10,0
Pros: Loved the open areas and the food/Service was superb
Excellent10,0
Pros: The place had a nice kitchenette, with even a washing machine and a dishwasher. Although I was only there for a couple of days, I can imagine it's excellent for traveling with family or a long-term stay. The staff, including the cleaning staff, were all super nice.
Excellent10,0
Excellent10,0
Pros: It's a historical building right in downtown Toronto
Excellent10,0
Pros: The location, the view, the room and amenities and the bank vault !
Excellent10,0
Pros: Thanks to Collin at the front desk, my stay was perfect! He not only upgraded my room, but he ensured me he'd personally handle my concerns and he did just that.
The hotel is central to everything downtown and you can walk everywhere.
Excellent10,0
Pros: Staff was super friendly and helpful.
In suite laundry was major bonus to wash and dry running gear before packing into suitcase.
Room comfortable, well appointed.
Historical building was neat, lobby nice, convenient location downtown.
Valet parking was expensive but necessary as there appeared nothing convenient around. Well suited to transit and walking.
Views were fantastic from 36th floor suite, and gym was great, with super views, on 17th floor.
Sandwich/pastry shop off lobby was good, Starbucks immediately across street.
Good7,4
Pros: Great location and for a downtown hotel, couldn’t beat the price
Good6,7
Pros: I really enjoyed the facilities and the proximity of the hotel. It was great that the hotel was attached to the PATH as well.
Excellent8,0
Pros: Breakfast
Excellent8,0
Pros: The amenities in the room were very nice; good entertainment and comfort. Great location to downtown core.
Good6,3
Pros: Food and staff were excellent at the Bistro, and location was good.
Okay5,7
Pros: The rooms were clean and well maintained. No smoking and the location is good.
Good6,6
Pros: Very comfortable rooms that would be ideal for a longer term stay, excellent security, very convenient business location, polite and helpful staff.
Excellent8,0
Pros: Polite and friendly staff.Great fitness area.Laundry facilities in the suites at the hotel.Old leather furniture.
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Cons: $self.cons
Good6,8
Pros: area
Good6,0
Pros: The location was wonderful - it was very quiet - staff was helpful
Pros: Great staff. perfect location. Fantastic price and amazing room. Loved it.
Cons: Bed was a bit short.. lol
10,0 Excellent
Pros: It was a total breeze from start to finish; Great location, Great staff, Clean, Quiet Comfortable!
Cons:
10,0 Excellent
Pros: The location was excellent for central Toronto with excellent access to convention Centre and tourist interests. It was fabulous to have a kitchonette and clothes washing facilities in the room. (I was upgraded to a higher room and the view was amazing too!).
Cons: Nothing really.
10,0 Excellent
Pros: The cleanliness of the room, wifi, location of the hotel, and friendliness of the staff.
Cons: Nothing
10,0 Excellent
Pros: Loved the open areas and the food/Service was superb
Cons:
10,0 Excellent
Pros: The place had a nice kitchenette, with even a washing machine and a dishwasher. Although I was only there for a couple of days, I can imagine it's excellent for traveling with family or a long-term stay. The staff, including the cleaning staff, were all super nice.
Cons: Everything was great.
10,0 Excellent
Pros:
Cons: It was perfect
10,0 Excellent
Pros: It's a historical building right in downtown Toronto
Cons: Overall everything was super no complaints
10,0 Excellent
Pros: The location, the view, the room and amenities and the bank vault !
Cons:
10,0 Excellent
Pros: Thanks to Collin at the front desk, my stay was perfect! He not only upgraded my room, but he ensured me he'd personally handle my concerns and he did just that.
The hotel is central to everything downtown and you can walk everywhere.
Cons: Parking is a drag, as you must valet park and it takes a minimum of fifteen minutes to get your vehicle if you're lucky. It also cost 45.00 a night to park...
10,0 Excellent
Pros: Staff was super friendly and helpful.
In suite laundry was major bonus to wash and dry running gear before packing into suitcase.
Room comfortable, well appointed.
Historical building was neat, lobby nice, convenient location downtown.
Valet parking was expensive but necessary as there appeared nothing convenient around. Well suited to transit and walking.
Views were fantastic from 36th floor suite, and gym was great, with super views, on 17th floor.
Sandwich/pastry shop off lobby was good, Starbucks immediately across street.
Cons: No in suite breakfast option, so either be prepared (and make use of in suite kitchen), hit restaurant downstairs (which seemed expensive), or plan for pastry or coffee shop mere steps away.
7,4 Good
Pros: Great location and for a downtown hotel, couldn’t beat the price
Cons: Woke up to the sound of rodents chewing away in the ceiling - horrible!! Also, elevators were extremely slow - waits of nearly 10 minutes to be expected. Bathroom extremely small.
6,7 Good
Pros: I really enjoyed the facilities and the proximity of the hotel. It was great that the hotel was attached to the PATH as well.
Cons:
8,0 Excellent
Pros: Breakfast
Cons: nothing everything was excellent
8,0 Excellent
Pros: The amenities in the room were very nice; good entertainment and comfort. Great location to downtown core.
Cons: Parking and access to the hotel is a little difficult, only because it's off Yonge St, the main street downtown.
6,3 Good
Pros: Food and staff were excellent at the Bistro, and location was good.
Cons: Water pressure was poor in shower and had trouble getting cold water in shower.
5,7 Okay
Pros: The rooms were clean and well maintained. No smoking and the location is good.
Cons: The gym was equipped poor (just a few bikes, threadmills and stepper, no water dispender) and there was no filled fridge in the room. Internet was charged extra
6,6 Good
Pros: Very comfortable rooms that would be ideal for a longer term stay, excellent security, very convenient business location, polite and helpful staff.
Cons: Elevator problem, at arrival, only 1 elevator for 49 floors which resulted in excessively long waits.
8,0 Excellent
Pros: Polite and friendly staff.Great fitness area.Laundry facilities in the suites at the hotel.Old leather furniture.
6,8 Good
Pros: area
Cons: no
6,0 Good
Pros: The location was wonderful - it was very quiet - staff was helpful
Cons: Omg the elevators are slow!!
4,4 Okay
Pros: The view.
Cons: Loud dinner atmosphere. Room was not ready when we checked in at 4pm and then the front desk staff forgot about us. We weren't even offered a complimentary drink while we waited for 1 hour.
With a stay at One King West Hotel & Residence, you'll be centrally located in Toronto, steps from PATH Underground Shopping Mall and 3 minutes by foot from Hockey Hall of Fame. Featured amenities include limo/town car service, express check-out, and complimentary newspapers in the lobby. This hotel has 16 meeting rooms available for events. Limited parking is available onsite.
A stay at The Omni King Edward Hotel places you in the heart of Toronto, within a 5-minute walk of Hockey Hall of Fame and Meridian Hall. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited parking is available onsite.
Cleanliness
9,4
Comfort
9,2
Location
9,4
Services
8,9
Staff
9,1
Overall 9,0 Excellent
Based on 1 126 reviews
All reviews
All reviews
Cleanliness
9,4
Comfort
9,2
Location
9,4
Services
8,9
Staff
9,1
Excellent9,7
Excellent10,0
Pros: Great design, everything is clean, friendly staff
Excellent10,0
Pros: Everything!!!
Excellent10,0
Pros: Excellent service as always
Excellent10,0
Pros: Best hotel staff we've encountered in a long, long time.
Mediocre2,0
Pros: Nothing.
Excellent9,7
Excellent10,0
Pros: The hotel is beautiful. Really did a wonderful job remodeling. Rooms are quite large with generous seating areas and extra large bathrooms. Location is great.
Good7,7
Pros: We always love going to the King Edward Hotel when we visit downtown Toronto. The location is terrific if you want to walk, shop, and sight see. We've been choosing this hotel for years.
Excellent10,0
Pros: The hotel property was immaculate and was in walking distance to many places of interest such as Eaton Centre, St. Lawrence Market, Distillery area, St. Michael"s Cathedral, SONY Performing Atrs Center and many fabulous restaurants and bars. The employees of the hotel were motivated in making our experience a great one. The concierge staff were most helpful with their suggestions and directions.
Excellent10,0
Pros: Check in was a breeze, big room with a big comfortable bed, modern amenities, and easy to get to/from the train station and other local attractions. Very friendly staff.
Excellent8,0
Pros: Our room was spacious and comfortable.
Good6,7
Pros: Staff was very friendly. Room was nice and quiet.
Good6,7
Pros: We got a fantastic price through booking.com. We would not have been able to afford this hotel otherwise. When the receptionist saw that we had a baby, she upgraded us to a larger room which was nice!
Excellent8,0
Pros: The rooms were very big, clean and in great shape. The location is great, right down town.
Good6,3
Pros: The room we stayed in large and spacious but extremely outdated.
Good7,7
Pros: Excellent location - clean - efficient - good food - would come back again - good upgrade - not the cheapest.
Good6,4
Pros: service was excellent
Good6,8
Pros: Good location, perfect and spacious room, happy with the facilities
Cons: could have used a cash machine somewhere in the building.
10,0 Excellent
Pros: Great design, everything is clean, friendly staff
Cons: None I can think of
10,0 Excellent
Pros: Everything!!!
Cons: Nothing
10,0 Excellent
Pros: Excellent service as always
Cons:
10,0 Excellent
Pros: Best hotel staff we've encountered in a long, long time.
Cons:
2,0 Mediocre
Pros: Nothing.
Cons: Your provider (Cancelon) failed to provide us a hotel room.
9,7 Excellent
Pros:
Cons: Friendly staff, clean rooms, comfortable bed and great location
10,0 Excellent
Pros: The hotel is beautiful. Really did a wonderful job remodeling. Rooms are quite large with generous seating areas and extra large bathrooms. Location is great.
Cons:
7,7 Good
Pros: We always love going to the King Edward Hotel when we visit downtown Toronto. The location is terrific if you want to walk, shop, and sight see. We've been choosing this hotel for years.
Cons: Since we book this hotel often ... it would be nice to be recognized and rewarded. Perhaps with a room upgrade or something ...
Most notably though on this last visit I noticed our bed was sagging in the middle. I had to sleep on the edges of the mattress not to fall into the centre.
10,0 Excellent
Pros: The hotel property was immaculate and was in walking distance to many places of interest such as Eaton Centre, St. Lawrence Market, Distillery area, St. Michael"s Cathedral, SONY Performing Atrs Center and many fabulous restaurants and bars. The employees of the hotel were motivated in making our experience a great one. The concierge staff were most helpful with their suggestions and directions.
Cons:
10,0 Excellent
Pros: Check in was a breeze, big room with a big comfortable bed, modern amenities, and easy to get to/from the train station and other local attractions. Very friendly staff.
Cons: I don't really have any gripes, so I'll say softer toilet paper. This was honestly the only thing that stood out as less than excellent to me.
8,0 Excellent
Pros: Our room was spacious and comfortable.
Cons: I did not realize that guests would have dogs in the hotel. I prefer a pet free location.
6,7 Good
Pros: Staff was very friendly. Room was nice and quiet.
Cons: This hotel is very expensive for sure.
6,7 Good
Pros: We got a fantastic price through booking.com. We would not have been able to afford this hotel otherwise. When the receptionist saw that we had a baby, she upgraded us to a larger room which was nice!
Cons: The Internet was pricy and hard to hook up. We needed an attendant to look at it but it still didn't work until late into the evening. They didn't charge us though, so it worked out in the end.
8,0 Excellent
Pros: The rooms were very big, clean and in great shape. The location is great, right down town.
Cons:
6,3 Good
Pros: The room we stayed in large and spacious but extremely outdated.
Cons: The bang for the buck factor. For the price, we were expecting our room to be ultra modern but that wasn't the case at all. The room's fictures, especially in the bathroom, were straight from the 70's!!
7,7 Good
Pros: Excellent location - clean - efficient - good food - would come back again - good upgrade - not the cheapest.
Cons:
6,4 Good
Pros: service was excellent
Cons: beds and pillows were not comfortable, my neck is still very, very sore!!!
6,8 Good
Pros: Good location, perfect and spacious room, happy with the facilities
Cons: Bit unpersonal
7,2 Good
Pros: Proximity to attractions
6,4 Good
Pros: location and friendly staff
4,4 Okay
Cons: I was extremely unimpressed with how the hotel staff handled their over booking rooms and for our "trouble" we were given two cots in subsitution for a queen size bed.
A stay at The Omni King Edward Hotel places you in the heart of Toronto, within a 5-minute walk of Hockey Hall of Fame and Meridian Hall. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited parking is available onsite.
Welcome to a new era of luxury. Since 1929, Fairmont Royal York has welcomed millions of travelers from around the globe, lit up the silver screen as the most filmed location in Toronto and played host to the city's most unforgettable moments. With luxury guest rooms and suites, a health club and pool, world-class restaurants and bars, and easy access to Toronto's downtown attractions, Fairmont Royal York is the gateway to your essential Toronto experience.
Cleanliness
9,2
Comfort
8,9
Location
9,6
Services
8,6
Staff
9,1
Overall 8,8 Excellent
Based on 2 616 reviews
All reviews
All reviews
Cleanliness
9,2
Comfort
8,9
Location
9,6
Services
8,6
Staff
9,1
Excellent8,8
Pros: We loved spending a night in the hotel. Our first room was next to the elevators - convenient but so noisy!
We were kindly accommodated in a new room after voicing our concern. The room service meal was delicious and great value.
Highly recommended.
Excellent8,0
Pros: Great location and friendly staff. Can’t help but get swept up in the grandeur of the lobby.
Excellent10,0
Pros: Excellent service
Excellent10,0
Pros: We traveled by Via and walked right across the street. Library bar is lovely. Rooms very spacious and comfortable. Everyone should give themselves a treat and stay at the Royal York.
Excellent10,0
Pros: Excellent old luxury hotel in downtown Toronto, ideally situated next to the railway station. Very nice staff.
Excellent10,0
Pros: Location is perfect. Beautiful hotel.
Excellent8,8
Pros: The check out person was friendly and polite and the hotel itself was beautiful.
Excellent8,8
Pros: Room was very noisy. The front desk was very responsive when I made it known that people next door were very noisy. Also, they charged me for WiFi which seems cheap.
Excellent9,4
Pros: Comfortable
Good7,7
Excellent10,0
Pros: The staff was incredibly friendly and extremely attentive to our needs. We requested a quiet room and received what we asked for. Everything was immaculate and having a pool and a health club with a steam room was an added bonus to our stay.
Good6,5
Pros: Bed was comfortable
Good6,7
Pros: Location is great. Didn't have meals there but heard good reports.
Good6,7
Pros: Classic hotel, close to the train station and all of downtown. As always atreat to be a guest.
Okay5,7
Pros: Location. Easy access to subway and buses.Good restaurant in the hotel and plenty of good restaurants locally.
Good7,7
Pros: We stayed at The Royal York nine years ago so it was so good to see that it was still a delightful place to stay. From our arrival everyone was extremely helpful and friendly and we were so pleased to see Alina in the York Station Bar after all these years....like meeting up with an old friend and her Martinis are amazing! Wish we could have stayed longer and looking forward to the next time. Thank you.
Good7,7
Pros: The staff are far superior to any other hotel starting with the most important dept. The doormen & valets. 100% friendly, professional & helpful!
Good7,0
Pros: Centrally located, ability to get around downtown underground directly from the hotel,security
Excellent8,0
Pros: The facility was clean. The service was very good. The food was excellent. The room was ready early. The parking garage was convenient.
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Cons: $self.cons
Excellent8,0
Pros: The staff were very efficient, the room was clean and well designed and the beds were amazingly comfortable! We also really liked the express checkout option which made catching a flight much less harried.
Excellent8,0
Pros: Promptness of the staff, concierge was very helpful
Pros: We loved spending a night in the hotel. Our first room was next to the elevators - convenient but so noisy!
We were kindly accommodated in a new room after voicing our concern. The room service meal was delicious and great value.
Highly recommended.
Cons:
8,0 Excellent
Pros: Great location and friendly staff. Can’t help but get swept up in the grandeur of the lobby.
Cons: Not great value for money. Paid for ‘upgraded’ room and couldn’t tell the difference. Our reservation at Epic was mysteriously cancelled (eventhough they called twice to confirm reso). Rushed out after only an hour for another event. If the location was anywhere else, wouldn’t stay again.
10,0 Excellent
Pros: Excellent service
Cons: Pricey, but worth it.
10,0 Excellent
Pros: We traveled by Via and walked right across the street. Library bar is lovely. Rooms very spacious and comfortable. Everyone should give themselves a treat and stay at the Royal York.
Cons:
10,0 Excellent
Pros: Excellent old luxury hotel in downtown Toronto, ideally situated next to the railway station. Very nice staff.
Cons:
10,0 Excellent
Pros: Location is perfect. Beautiful hotel.
Cons:
8,8 Excellent
Pros: The check out person was friendly and polite and the hotel itself was beautiful.
Cons: The check in gentlemen was a bit rude and didn’t smile. Super awkward.
8,8 Excellent
Pros: Room was very noisy. The front desk was very responsive when I made it known that people next door were very noisy. Also, they charged me for WiFi which seems cheap.
Cons: Adjoining and hallway noise!!!
9,4 Excellent
Pros: Comfortable
Cons:
7,7 Good
Pros:
Cons: It was under construction (renovation) and some facilities were closed
10,0 Excellent
Pros: The staff was incredibly friendly and extremely attentive to our needs. We requested a quiet room and received what we asked for. Everything was immaculate and having a pool and a health club with a steam room was an added bonus to our stay.
Cons: If you drive and park over overnight leaving on a work day morning can be a little difficult as Union station is across the street and morning commuters tend to walk directly into the path of where you exit the Fairmont in your car. It would help to have a hotel employee come out and assist with clearing vehicular and pedestrian traffic so you can exit the Fairmont in your car safely.
6,5 Good
Pros: Bed was comfortable
Cons: Heating system was loud. Walls were paper thin. Could hear room conversations as I passed doors. Especially being placed so super close to the elevator.
6,7 Good
Pros: Location is great. Didn't have meals there but heard good reports.
Cons: Bottom (fitted sheet) didn't fit the mattress and kept coming off.
6,7 Good
Pros: Classic hotel, close to the train station and all of downtown. As always atreat to be a guest.
Cons:
5,7 Okay
Pros: Location. Easy access to subway and buses.Good restaurant in the hotel and plenty of good restaurants locally.
Cons: Can feel rather impersonal.
7,7 Good
Pros: We stayed at The Royal York nine years ago so it was so good to see that it was still a delightful place to stay. From our arrival everyone was extremely helpful and friendly and we were so pleased to see Alina in the York Station Bar after all these years....like meeting up with an old friend and her Martinis are amazing! Wish we could have stayed longer and looking forward to the next time. Thank you.
Cons: Didn't make it in time for breakfast on our last day, our fault wanted to get the packing done and by then the deli-bakery did not have much selection. It was 10.30am. Not much of a complaint is it? PS Haven't looked at your guest reviews on website.
7,7 Good
Pros: The staff are far superior to any other hotel starting with the most important dept. The doormen & valets. 100% friendly, professional & helpful!
Cons: Nothing
7,0 Good
Pros: Centrally located, ability to get around downtown underground directly from the hotel,security
Cons: Room was quite small, for the price would expect a few other in room items to be included like water bottles, robes and slippers, news paper
8,0 Excellent
Pros: The facility was clean. The service was very good. The food was excellent. The room was ready early. The parking garage was convenient.
8,0 Excellent
Pros: The staff were very efficient, the room was clean and well designed and the beds were amazingly comfortable! We also really liked the express checkout option which made catching a flight much less harried.
Cons: No, I would definetely return.
8,0 Excellent
Pros: Promptness of the staff, concierge was very helpful
5,6 Okay
Pros: Location (Toronto downtown)
Cons: Noisy air conditioning; No light in the wardrobe room (one bulb missing, the other burnt; I had to ask them to fix the problem).
Welcome to a new era of luxury. Since 1929, Fairmont Royal York has welcomed millions of travelers from around the globe, lit up the silver screen as the most filmed location in Toronto and played host to the city's most unforgettable moments. With luxury guest rooms and suites, a health club and pool, world-class restaurants and bars, and easy access to Toronto's downtown attractions, Fairmont Royal York is the gateway to your essential Toronto experience.
Feel empowered by our smart and compelling location in Ontario's capital. Sheraton Centre Toronto Hotel is a downtown hotel within walking distance of parks, corporate offices, clubs and world-class steakhouses. Take the Osgoode subway to CN Tower, our 350-meter landmark with a revolving restaurant in the clouds. Visit City Hall and Nathan Phillips Square with an effortless stroll across Queen Street. Our hotel boasts the largest indoor/outdoor pool in the city and the largest event space in the country, clocking in at more than 130,000 square feet. Join us for healthy breakfast spreads at BnB and cap a long day downtown at Shopsy's, our century-old eatery with tender ribs. Delicious options are available in your hotel room thanks to our in-room dining service. Relax with Sheraton Signature Sleep Experience and appreciate intuitive accommodations such as safes, coffee makers and lighted makeup mirrors. Select suites offer direct access to free full breakfasts at Club Lounge. Get the best in Toronto.
Cleanliness
9,0
Comfort
9,0
Location
9,5
Services
8,7
Staff
8,8
Overall 8,8 Excellent
Based on 1 945 reviews
All reviews
All reviews
Cleanliness
9,0
Comfort
9,0
Location
9,5
Services
8,7
Staff
8,8
Excellent10,0
Pros: very courteous and attentive staff
Good6,0
Pros: Bed was comfy
Excellent10,0
Pros: I ask for and receive one of the best views in the city. As my first rip outside my country the staff was extremely welcoming & friendly.
Excellent10,0
Pros: Everything was great from the moment we walked in to the moment we left. Being in the downtown area they did the best to make there guests free at home.
Excellent8,0
Pros: Security lady was very nice although we were a loud bunch!
Excellent10,0
Pros: Wonderful beds
Good6,8
Pros: The woman, Madeline, who checked me in and out was exceptional and is the example for all of the other associates there. She made sure at check-in that I was comfortable, she asked about my flight in, and made sure that I had a map and was situated well to use the PATH and other means to get around Toronto.
The hotel was clean and modernized and room service was excellent. The room service associates were exceedingly polite and friendly.
Excellent9,4
Pros: Bed was very comfortable
Good6,8
Pros: Center of the city, with access to many restaurants, and most importantly my Client.
Excellent10,0
Pros: Clean and comfy room with a great view of the City of Toronto. Loved the "Club" experience on top of the Sheraton ... it was worth the extra cost. It was great to be able to leave your coat and boots behind and go underground shopping!
Excellent10,0
Pros: Club staff and amenities was fabulous!
Okay4,5
Pros: Location was good.
Good6,7
Pros: Breakfast buffet
Excellent8,0
Pros: Great amenities, easy access to everything............
Good6,0
Pros: The front desk staff were very attentive, friendly and helpful. The location is convenient to move around.
Good7,3
Pros: The room we were given at check-in didn't quite work for our 2 adults/2children party - the front desk staff was very accommodating (at 2am!) and rectified the situation very pleasantly.
Good6,0
Pros: The staff were excellent and helpful. Lobby computers always available. Spa service absolutely excellent.
Good6,0
Pros: It was a wonderful place really enjoyed the stay
Good6,0
Pros: Proximity to Downtown.
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Cons: $self.cons
Good6,0
Pros: The location
Good7,2
Pros: central to main tourist sites, restaurants etc
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Cons: $self.cons
Good7,2
Pros: so central and the staff were so friendly and polite.
Cons: Valet parking was terrible, check in process was slow and laboured.
10,0 Excellent
Pros: I ask for and receive one of the best views in the city. As my first rip outside my country the staff was extremely welcoming & friendly.
Cons:
10,0 Excellent
Pros: Everything was great from the moment we walked in to the moment we left. Being in the downtown area they did the best to make there guests free at home.
Cons: Besides the fire alarm that went off in the evening. That was somethings that wasn’t in our control. everything was good. No complaints.
8,0 Excellent
Pros: Security lady was very nice although we were a loud bunch!
Cons: The room was rather tight for a "suite"
10,0 Excellent
Pros: Wonderful beds
Cons: Nothing
6,8 Good
Pros: The woman, Madeline, who checked me in and out was exceptional and is the example for all of the other associates there. She made sure at check-in that I was comfortable, she asked about my flight in, and made sure that I had a map and was situated well to use the PATH and other means to get around Toronto.
The hotel was clean and modernized and room service was excellent. The room service associates were exceedingly polite and friendly.
Cons: I arrived early Sunday and was in conference all day and jetlagged. I couldn't wait to put in a long rest since I wasn't in conference that morning. I put out the "Do Not Disturb" and latched the door. At about 9:00 am Monday morning housekeeping opened the door. When I got up to see what was going on I told her no services at this time. She said she was having problems with the door because the RFID was flashing yellow (which was explained to me the yellow light meant that the latch was on. She persisted until I let her in. She cleaned the bathroom and left, but my day was just going to have to start I guess. As I saw her throughout my stay she was not the most polite. Very terse "Hello"s, if at all.
9,4 Excellent
Pros: Bed was very comfortable
Cons:
6,8 Good
Pros: Center of the city, with access to many restaurants, and most importantly my Client.
Cons: Old, room needs updates. Moldy fountains.
10,0 Excellent
Pros: Clean and comfy room with a great view of the City of Toronto. Loved the "Club" experience on top of the Sheraton ... it was worth the extra cost. It was great to be able to leave your coat and boots behind and go underground shopping!
Cons:
10,0 Excellent
Pros: Club staff and amenities was fabulous!
Cons: nothing
4,5 Okay
Pros: Location was good.
Cons: Service was terrible. Facilities were poorly maintained. Facilities were terrible. Food options were terrible.
6,7 Good
Pros: Breakfast buffet
Cons: noise level of lobby
8,0 Excellent
Pros: Great amenities, easy access to everything............
Cons: no
6,0 Good
Pros: The front desk staff were very attentive, friendly and helpful. The location is convenient to move around.
Cons:
7,3 Good
Pros: The room we were given at check-in didn't quite work for our 2 adults/2children party - the front desk staff was very accommodating (at 2am!) and rectified the situation very pleasantly.
Cons:
6,0 Good
Pros: The staff were excellent and helpful. Lobby computers always available. Spa service absolutely excellent.
Cons: Bathroom in rooms needs updating (old wallpaper and tile). While the spa services were excellent, the spa itself is run down and needs modernizing. Good prices though.
6,0 Good
Pros: It was a wonderful place really enjoyed the stay
Cons: The feather pillows very allergic to them. We had to ask for foam and it took quite awhile to receive but did get them thank you
6,0 Good
Pros: Proximity to Downtown.
6,0 Good
Pros: The location
Cons: We didn't like the breakfast the fruit wasn't sweet to me the fruit was overpast.
7,2 Good
Pros: central to main tourist sites, restaurants etc
7,2 Good
Pros: so central and the staff were so friendly and polite.
Feel empowered by our smart and compelling location in Ontario's capital. Sheraton Centre Toronto Hotel is a downtown hotel within walking distance of parks, corporate offices, clubs and world-class steakhouses. Take the Osgoode subway to CN Tower, our 350-meter landmark with a revolving restaurant in the clouds. Visit City Hall and Nathan Phillips Square with an effortless stroll across Queen Street. Our hotel boasts the largest indoor/outdoor pool in the city and the largest event space in the country, clocking in at more than 130,000 square feet. Join us for healthy breakfast spreads at BnB and cap a long day downtown at Shopsy's, our century-old eatery with tender ribs. Delicious options are available in your hotel room thanks to our in-room dining service. Relax with Sheraton Signature Sleep Experience and appreciate intuitive accommodations such as safes, coffee makers and lighted makeup mirrors. Select suites offer direct access to free full breakfasts at Club Lounge. Get the best in Toronto.
InterContinental Toronto Centre is centrally located in Toronto, a 3-minute walk from Roy Thomson Hall and 5 minutes by foot from Ripley's Aquarium of Canada. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Cleanliness
9,1
Comfort
9,1
Location
9,5
Services
8,8
Staff
8,9
Overall 8,8 Excellent
Based on 918 reviews
All reviews
All reviews
Cleanliness
9,1
Comfort
9,1
Location
9,5
Services
8,8
Staff
8,9
Excellent8,8
Pros: Comfortable room, with amenities. Staff friendly. Convenient to convention center.
Excellent8,3
Pros: Location
Excellent10,0
Pros: Location
Excellent9,7
Pros: Location, comfort
Excellent10,0
Pros: Rooms were clean and nice. Staff was professional and courteous.
Excellent8,8
Pros: Near CN Tower, Rogers Centre
Good bar in lobby
Excellent9,7
Pros: Great location
Excellent8,0
Pros: Ease and comfort checking in and out. Facilities are fantastic!
Good7,3
Pros: I enjoyed the quality of the room, th ebed was especially comfortable.
Good7,7
Pros: Location, good service at the reception, proximity to convention centre and train station. Great view in room 2500.
Excellent8,0
Pros: their rooms are very clean. their lobby's workers are very kindly.
Excellent8,0
Pros: best value, great location, upscale, would stay nowhere else in downtown Toronto
Excellent8,0
Pros: Friendliness of staff, good breakfast, excellent room.
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Cons: $self.cons
Good7,6
Pros: The quality of the hotel for bthe price. The inclusion of breakfast was a great plus.
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Cons: $self.cons
Good6,6
Pros: The service and styling is spot-on, generous room size and appointments that made the price good value
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Cons: $self.cons
Excellent8,0
Pros: Friendly staff, value for money and very clean
Pros: Comfortable room, with amenities. Staff friendly. Convenient to convention center.
Cons: Faucet may have been a bit leaky. Didn't love the bedding, but got used to it.
8,3 Excellent
Pros: Location
Cons: Rooms could have been cleaner
10,0 Excellent
Pros: Location
Cons:
9,7 Excellent
Pros: Location, comfort
Cons: Need more food choices
10,0 Excellent
Pros: Rooms were clean and nice. Staff was professional and courteous.
Cons: Nothing
8,8 Excellent
Pros: Near CN Tower, Rogers Centre
Good bar in lobby
Cons: Carpet had stains on it
TV was small / old
Self parking garage is large and confusing
9,7 Excellent
Pros: Great location
Cons:
8,0 Excellent
Pros: Ease and comfort checking in and out. Facilities are fantastic!
Cons:
7,3 Good
Pros: I enjoyed the quality of the room, th ebed was especially comfortable.
Cons: the spa closed early and the prices of in room dining was out of proportion of Canadian hotel prices.
7,7 Good
Pros: Location, good service at the reception, proximity to convention centre and train station. Great view in room 2500.
Cons: Nothing
8,0 Excellent
Pros: their rooms are very clean. their lobby's workers are very kindly.
Cons: their restrant's workers have a poke face.
8,0 Excellent
Pros: best value, great location, upscale, would stay nowhere else in downtown Toronto
Cons: price of two drinks in the bar, asked for a glass of wine and a scotch and got a bill for $38
8,0 Excellent
Pros: Friendliness of staff, good breakfast, excellent room.
7,6 Good
Pros: The quality of the hotel for bthe price. The inclusion of breakfast was a great plus.
6,6 Good
Pros: The service and styling is spot-on, generous room size and appointments that made the price good value
8,0 Excellent
Pros: Friendly staff, value for money and very clean
Cons: Nothing not to like
InterContinental Toronto Centre is centrally located in Toronto, a 3-minute walk from Roy Thomson Hall and 5 minutes by foot from Ripley's Aquarium of Canada. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
With stunning views of Lake Ontario and downtown, the Radisson Admiral Hotel Toronto-Harbourfront offers a beautiful setting for work and leisure. This hard-to-beat location offers two transportation hubs, Union Station and Billy Bishop Toronto City Airport, less than two kilometres from the hotel. Soak up the sun at the on-site SPLASH Pool Patio and Terrace overlooking Lake Ontario and the CN Tower, one of the Seven Wonders of the Modern World. Use the free Wi-Fi access to share photos of gorgeous Lake Ontario, the beautiful seasonal pool and patio, and the stunning modern lobby when you stay at Radisson Admiral Hotel Toronto-Harbourfront. Our hotel features 157 well-appointed guest rooms with pillowtop beds, in addition to on-site dining options, a fitness centre and laundry service. Visit with our concierge for tips about exploring the local area, and take advantage of on-site parking for your rental car. Stop by our business centre to polish your presentation before a meeting in our flexible event facilities spanning 835 square metres. For a taste of local cuisine and breathtaking harbour views, head to our Watermark Restaurant. The seasonal SPLASH Patio and Terrace provides you a seasonal spot for cocktails and city views, while Watermark Lounge is a year-round favourite for drinks on site. Room service is available when you're craving a quiet meal in private. Proud recipient of the President's Award for receiving top scores in guest satisfaction for quality and outstanding service from 2015-2017. 2017 - 2019 TripAdvisor Certificate of Excellence winner
Cleanliness
9,0
Comfort
8,9
Location
9,4
Services
8,5
Staff
9,2
Overall 8,7 Excellent
Based on 1 029 reviews
All reviews
All reviews
Cleanliness
9,0
Comfort
8,9
Location
9,4
Services
8,5
Staff
9,2
Excellent9,7
Pros: The staff was great and went above and beyond when needing assistance or needing to find a store
Excellent8,5
Pros: Loved the full wall of windows with shutters on them in the bedroom and windows/skylights in the bathroom. Made the room so wonderfully bright in the mornings. Modern updates gave the room a high-end look and feel. Very beautiful. Very comfortable.
Excellent10,0
Pros: Very convenient to all downtown attractions
Underground parking
Lots of restaurants in area
Walking distance to everything- Union station an easy 7 min walk
Excellent8,0
Pros: The reservation was booked over a month in advance on Kayak for a conference but upon arrival there was no record of my reservation. The Staff were very concerned and were able to get me a room in an otherwise fully booked hotel.
Excellent10,0
Pros: The location was phenomenal, within walking distance of so much -- only a 10-15 walk from Air Canada Centre, a couple minutes from the Rogers Centre/aquarium/CN Tower, and just a short subway ride from the ROM and Casa Loma, etc. The restaurant behind the hotel (Amsterdam Brewhouse) was absolutely fantastic as well. The rooms were so clean and big and comfortable. It was perfect for a weekend getaway. On top of it, the staff was so friendly and helpful, making for an even better stay.
Excellent10,0
Excellent9,7
Pros: very nice updated hotel close to many attractions and public transportation.
Excellent10,0
Pros: Great location between Ontario lake and the CN tower!
Excellent10,0
Pros: Location and the updated modern rooms were very clean!
Excellent10,0
Pros: Friendly staff
Great pool
Big rooms
Late check out
Good6,8
Pros: The location was pretty good with pretty quick access via street car to the main subway terminal. Staff was also very friendly and helpful.
Excellent10,0
Pros: The staff were so friendly and accommodating. The room was spacious, relaxing and the harbour view was just relaxing we actually ended up staying an extra night. Large shower, lots of towels. They brought in a microwave on request.
Location is walking distance (even with a little one) to CN Tower and major central Toronto attractions. It's convenient that you have the parking even after checkout - until 6pm of your departure date.
We came in March but I would consider it again in.summer to use the pool and patio.
Pros: The staff was great and went above and beyond when needing assistance or needing to find a store
Cons: The grout in the shower was a bit dirty and well as the ceiling
8,5 Excellent
Pros: Loved the full wall of windows with shutters on them in the bedroom and windows/skylights in the bathroom. Made the room so wonderfully bright in the mornings. Modern updates gave the room a high-end look and feel. Very beautiful. Very comfortable.
Cons: We experienced four minor annoyances. Firstly, the fireplace (which came with a remote - pretty cool) made squeaking noises when it was on. Secondly, the mattress was overdue for a change - my side had a significant body indentation in it. Thirdly, the lower spigot in the shower was not attached to the wall - it stuck out about a foot or so into the shower. Lastly, the old tub is still in the bathroom but really just takes up space (it's a short tub, so no spa-like soaking). None were huge issues, just minor details that should be addressed.
10,0 Excellent
Pros: Very convenient to all downtown attractions
Underground parking
Lots of restaurants in area
Walking distance to everything- Union station an easy 7 min walk
Cons:
8,0 Excellent
Pros: The reservation was booked over a month in advance on Kayak for a conference but upon arrival there was no record of my reservation. The Staff were very concerned and were able to get me a room in an otherwise fully booked hotel.
Cons:
10,0 Excellent
Pros: The location was phenomenal, within walking distance of so much -- only a 10-15 walk from Air Canada Centre, a couple minutes from the Rogers Centre/aquarium/CN Tower, and just a short subway ride from the ROM and Casa Loma, etc. The restaurant behind the hotel (Amsterdam Brewhouse) was absolutely fantastic as well. The rooms were so clean and big and comfortable. It was perfect for a weekend getaway. On top of it, the staff was so friendly and helpful, making for an even better stay.
Cons: The only thing I really didn't like was the fact that parking wasn't free for hotel guests (it was $21/day), but I know that it's a hotel in the downtown area of a large city, so they can't really control that/you should expect to pay for parking.
10,0 Excellent
Pros:
Cons: Cost of breakfast, but was still very great food!
9,7 Excellent
Pros: very nice updated hotel close to many attractions and public transportation.
Cons: staff could have been more knowledgeable about locations and attractractions
10,0 Excellent
Pros: Great location between Ontario lake and the CN tower!
Cons:
10,0 Excellent
Pros: Location and the updated modern rooms were very clean!
Cons:
10,0 Excellent
Pros: Friendly staff
Great pool
Big rooms
Late check out
Cons:
6,8 Good
Pros: The location was pretty good with pretty quick access via street car to the main subway terminal. Staff was also very friendly and helpful.
Cons: This is definitely not a luxury hotel. Things look nice but the hotel is old with a new coat of paint. You can tell where the renovations were done on a budget so things looked nice, but were not actually done well. In addition, the walls were paper thin. We could hear the people in the next room having a conversation. We did get the hotel for a very good rate, but there is absolutely no way the rooms are worth normal price. The hotel itself is not bad, but it is by no means 'luxury.'
10,0 Excellent
Pros: The staff were so friendly and accommodating. The room was spacious, relaxing and the harbour view was just relaxing we actually ended up staying an extra night. Large shower, lots of towels. They brought in a microwave on request.
Location is walking distance (even with a little one) to CN Tower and major central Toronto attractions. It's convenient that you have the parking even after checkout - until 6pm of your departure date.
We came in March but I would consider it again in.summer to use the pool and patio.
Cons: Can't think of anything
With stunning views of Lake Ontario and downtown, the Radisson Admiral Hotel Toronto-Harbourfront offers a beautiful setting for work and leisure. This hard-to-beat location offers two transportation hubs, Union Station and Billy Bishop Toronto City Airport, less than two kilometres from the hotel. Soak up the sun at the on-site SPLASH Pool Patio and Terrace overlooking Lake Ontario and the CN Tower, one of the Seven Wonders of the Modern World. Use the free Wi-Fi access to share photos of gorgeous Lake Ontario, the beautiful seasonal pool and patio, and the stunning modern lobby when you stay at Radisson Admiral Hotel Toronto-Harbourfront. Our hotel features 157 well-appointed guest rooms with pillowtop beds, in addition to on-site dining options, a fitness centre and laundry service. Visit with our concierge for tips about exploring the local area, and take advantage of on-site parking for your rental car. Stop by our business centre to polish your presentation before a meeting in our flexible event facilities spanning 835 square metres. For a taste of local cuisine and breathtaking harbour views, head to our Watermark Restaurant. The seasonal SPLASH Patio and Terrace provides you a seasonal spot for cocktails and city views, while Watermark Lounge is a year-round favourite for drinks on site. Room service is available when you're craving a quiet meal in private. Proud recipient of the President's Award for receiving top scores in guest satisfaction for quality and outstanding service from 2015-2017. 2017 - 2019 TripAdvisor Certificate of Excellence winner
Make your escape to The Westin Harbour Castle, Toronto, a harbourfront hotel brimming with sophisticated style and amenities. Located in the revived waterfront area, our hotel offers direct access to some of Toronto's most noteworthy points of interest, including the Rogers Centre, Scotiabank Arena the CN Tower, high end shopping and delicious restaurants. Enjoy being near subway stations and bus stops for easy travel around downtown Toronto. Unwind in our hotel accommodations, featuring signature amenities like our Westin Heavenly® Bed and Westin Heavenly® Bath, along with Wi-Fi and stunning views of Lake Ontario. Find your balance in our WestinWORKOUT™ Fitness Studio, which includes yoga classes and a running concierge. Refuel in our array of dynamic dining destinations. Weddings and meetings take place in our 70,000 square feet of venue and convention centre space, including the 25,000-square-foot Metropolitan Ballroom. Come chart your own waterfront adventure at The Westin Harbour Castle, Toronto.
Cleanliness
8,7
Comfort
8,8
Location
9,2
Services
8,6
Staff
8,8
Overall 8,6 Excellent
Based on 2 104 reviews
All reviews
All reviews
Cleanliness
8,7
Comfort
8,8
Location
9,2
Services
8,6
Staff
8,8
Excellent10,0
Pros: Amazing hospitality. Staff incredible friendly. Food was amazing.
Good7,1
Excellent9,7
Pros: Really enjoyed my stay at the Westin. Right by the lake loved the view.
Excellent9,1
Pros: I love the view of Lake Ontario from the room and the close proximity to the Air Canada Centre and the Hockey Hall of Fame. Very cool to see many of the players in the lobby.
Excellent10,0
Pros: Great location, room was a good size, bed was comfortable, staff was very friendly
Excellent8,0
Pros: The lobby was large and clean. It was also close to Queens Quay Streetcar Terminal.
Excellent8,0
Pros: This was located on the waterfront with easy access to downtown. The room was comfortable with nice big screen TV (north tower has been renovated).
Excellent8,0
Pros: The decor and overall look of the establishment, the politeness and friendlyness of staff.
Excellent8,8
Pros: Good location and very nice facility. The rooms were quiet and very dark. Great for sleeping!
Excellent8,2
Pros: Customer Service
Location
Excellent9,7
Pros: The view, the Heavenly Bed , and the friendly & accomodating staff!
Good7,7
Pros: Close to central Toronto, nice view
Good6,0
Pros: same location as conference
Excellent8,0
Pros: Staff very courteous and helpful. Great location.
Excellent8,0
Pros: The room service breckfest was right on time in the morning and it was grate
Excellent8,0
Pros: view of lake, valet parking
Good6,3
Pros: No one bugged us
Good7,2
Pros: Lovely room - very confmy bed. Lots of choice at breakfast. Good Location.
Pros: Amazing hospitality. Staff incredible friendly. Food was amazing.
Cons:
7,1 Good
Pros:
Cons: My particular room had very noisy HVAC unit. No sleep..............
9,7 Excellent
Pros: Really enjoyed my stay at the Westin. Right by the lake loved the view.
Cons: Had some construction going on (but never interrupted my sleep) decor was a little older.
9,1 Excellent
Pros: I love the view of Lake Ontario from the room and the close proximity to the Air Canada Centre and the Hockey Hall of Fame. Very cool to see many of the players in the lobby.
Cons: Check in was a little hectic because everyone was trying to check in early before the game.
10,0 Excellent
Pros: Great location, room was a good size, bed was comfortable, staff was very friendly
Cons: Parking was $50
8,0 Excellent
Pros: The lobby was large and clean. It was also close to Queens Quay Streetcar Terminal.
Cons: My first room had no closet and a tiny tub, even though I was told I was getting a large walk in shower and not a tub. Then my second room (after being moved), which had a closet and a tub, did not have a working phone - BOTH phones didn't work! It's a good thing that we didn't have an emergency!
8,0 Excellent
Pros: This was located on the waterfront with easy access to downtown. The room was comfortable with nice big screen TV (north tower has been renovated).
Cons: Bathroom was small relative the suite size.
South tower is not renovated but has slightly better lake views.
8,0 Excellent
Pros: The decor and overall look of the establishment, the politeness and friendlyness of staff.
Cons: Booked the hotel with my debit card (i use my debit as a credit card everywhere else). I was not told until i got to the hotel that my debit would not work unless i put down a 300$ deposit down, ontop of my 460$ stay. As a result of this, i had less funds to be able to do what i wanted throughout my stay in toronto.
8,8 Excellent
Pros: Good location and very nice facility. The rooms were quiet and very dark. Great for sleeping!
Cons: There is a perfume smell in the main lobby. It is not necessary. Also, the breakfast at the insight resturaunt is overpriced.
8,2 Excellent
Pros: Customer Service
Location
Cons: First impression- No soap - though housekeeping resolved issue quickly
Constant noises Rm 2616. Difficult to have a restful night.
Though I would give the place another chance. I believe my issues were just bad luck.
9,7 Excellent
Pros: The view, the Heavenly Bed , and the friendly & accomodating staff!
Cons: The rooms are ( especially bathroom) showing some wear. But still comfortable & nice.
7,7 Good
Pros: Close to central Toronto, nice view
Cons: Everything was expensive, the room, the room serve and the lobby bar
6,0 Good
Pros: same location as conference
Cons:
8,0 Excellent
Pros: Staff very courteous and helpful. Great location.
Cons:
8,0 Excellent
Pros: The room service breckfest was right on time in the morning and it was grate
Cons: The hotel was the best that we stayed at so far service was grate
8,0 Excellent
Pros: view of lake, valet parking
Cons:
6,3 Good
Pros: No one bugged us
Cons: mark up on the food way to high
7,2 Good
Pros: Lovely room - very confmy bed. Lots of choice at breakfast. Good Location.
Cons: When we arrived at the hotel, we were first given standard traditional view rooms despite having booked and paid extra for lake view rooms. Although this was quickly rectified. Also on checkout, the hotel tried to charge us the standard rate for the rooms - despite having paid in full already at an online discounted rate.
6,0 Good
Pros: facilities of the hotel in general
Cons: no
8,0 Excellent
Pros: Proximity to harbour
6,0 Good
Pros: nice room, nice view
6,8 Good
Pros: Lakeview
Make your escape to The Westin Harbour Castle, Toronto, a harbourfront hotel brimming with sophisticated style and amenities. Located in the revived waterfront area, our hotel offers direct access to some of Toronto's most noteworthy points of interest, including the Rogers Centre, Scotiabank Arena the CN Tower, high end shopping and delicious restaurants. Enjoy being near subway stations and bus stops for easy travel around downtown Toronto. Unwind in our hotel accommodations, featuring signature amenities like our Westin Heavenly® Bed and Westin Heavenly® Bath, along with Wi-Fi and stunning views of Lake Ontario. Find your balance in our WestinWORKOUT™ Fitness Studio, which includes yoga classes and a running concierge. Refuel in our array of dynamic dining destinations. Weddings and meetings take place in our 70,000 square feet of venue and convention centre space, including the 25,000-square-foot Metropolitan Ballroom. Come chart your own waterfront adventure at The Westin Harbour Castle, Toronto.
Cambridge Suites Hotel - Toronto is centrally located in Toronto, a 4-minute walk from Elgin and Winter Garden Theatres and 5 minutes by foot from Toronto Eaton Centre. Featured amenities include complimentary wired Internet access, a business center, and express check-out. Self parking (subject to charges) is available onsite.
Overall 9,3 Excellent
Based on 20 reviews
Excellent9,7
Pros: Great rooms, good restaurant.
Excellent8,0
Pros: When we booked the hotel there was indoor pool and restaurant . But they have only hottub which is great by the way.
After booking , we get an email that restaurant will be closed.
That wasnt fair really.
Otherwise this is our second stay at cambridge
Stafff really nice .
Water drain in the living room never got fixed despite complaining.
rooms are spacious.
Excellent9,4
Pros: Everything was great
Excellent10,0
Pros: My boyfriend and I came for our 6 year anniversary. We wanted to explore Toronto, so we came early. The staff was amazing! When we got there, they let us have an early check in and explained the parking and amenities very well. The hotel is in the perfect proximity to everything in Toronto. We will be staying there again upon our return.
Excellent10,0
Pros: We stayed at the Cambridge Suites as part of a weekend getaway. In the heart of downtown and right around the corner from Massey Hall, the Cambridge Suites was withiin walking distance of everywhere we wanted to go. The suite was spacious and offered every convenience. The bed was extremely comfortable and the linens clean and crisp. The room was very quiet and the staff was most accomodating. We would definitely stay here again.
Excellent10,0
Pros: Everything was great
Excellent9,1
Pros: Nice room layout and amenities
Very quiet
Excellent10,0
Pros: This was a great deal! It is conveniently located downtown near the Air Canada Centre and a quick walk to the Hockey Hall of Fame. It's not easy finding a 4-star deal downtown, but this was definitely one! Everyone was kind and answered all our questions. Staff throughout the hotel was inquisitive and helpful. Parking on site and not too bad of a price. Highly recommended!
Excellent8,8
Pros: I compared alot of hotels for our long weekend visit to Toronto. The Cambridge seemed to offer the best value as far as price, location, and you get a suite not just a room. The room were clean, and recently refurbished. The staff was friendly and helpful. The bed was very firm, but we prefer it that way. The hotel has a strictly enforced no noise policy, which is something we appreciated. We were able to get the rest we needed after very full days taking in Toronto.
Excellent8,0
Pros: The Cambridge Suites has been reliable. It is close to many attractions and not hard to get to. It is VERY convenient that you can leave your car there until 6:00 after check-out.
Good7,3
Pros: The room that we've stayed in is very clean and tidy. I also appreciate that there's two LCD tv in our suite...I think its a bonus!
Pros: When we booked the hotel there was indoor pool and restaurant . But they have only hottub which is great by the way.
After booking , we get an email that restaurant will be closed.
That wasnt fair really.
Otherwise this is our second stay at cambridge
Stafff really nice .
Water drain in the living room never got fixed despite complaining.
rooms are spacious.
Cons:
9,4 Excellent
Pros: Everything was great
Cons: Nothing comes to mind...
10,0 Excellent
Pros: My boyfriend and I came for our 6 year anniversary. We wanted to explore Toronto, so we came early. The staff was amazing! When we got there, they let us have an early check in and explained the parking and amenities very well. The hotel is in the perfect proximity to everything in Toronto. We will be staying there again upon our return.
Cons:
10,0 Excellent
Pros: We stayed at the Cambridge Suites as part of a weekend getaway. In the heart of downtown and right around the corner from Massey Hall, the Cambridge Suites was withiin walking distance of everywhere we wanted to go. The suite was spacious and offered every convenience. The bed was extremely comfortable and the linens clean and crisp. The room was very quiet and the staff was most accomodating. We would definitely stay here again.
Cons:
10,0 Excellent
Pros: Everything was great
Cons: Everything
9,1 Excellent
Pros: Nice room layout and amenities
Very quiet
Cons: Room heater thermostat did not work well
Elevator down button light did not work
10,0 Excellent
Pros: This was a great deal! It is conveniently located downtown near the Air Canada Centre and a quick walk to the Hockey Hall of Fame. It's not easy finding a 4-star deal downtown, but this was definitely one! Everyone was kind and answered all our questions. Staff throughout the hotel was inquisitive and helpful. Parking on site and not too bad of a price. Highly recommended!
Cons: Perfect stay. No complaints.
8,8 Excellent
Pros: I compared alot of hotels for our long weekend visit to Toronto. The Cambridge seemed to offer the best value as far as price, location, and you get a suite not just a room. The room were clean, and recently refurbished. The staff was friendly and helpful. The bed was very firm, but we prefer it that way. The hotel has a strictly enforced no noise policy, which is something we appreciated. We were able to get the rest we needed after very full days taking in Toronto.
Cons: The temperature in the room was a little on the warm side. Not uncomfortable, but we would have preferred it a little cooler. Weather outside was in the 90's. Turning the thermostat down did not seem to help.
8,0 Excellent
Pros: The Cambridge Suites has been reliable. It is close to many attractions and not hard to get to. It is VERY convenient that you can leave your car there until 6:00 after check-out.
Cons:
7,3 Good
Pros: The room that we've stayed in is very clean and tidy. I also appreciate that there's two LCD tv in our suite...I think its a bonus!
Cons: As a guest of the hotel, why do we have to pay for parking?!
6,8 Good
Pros: Exceptional hotel.
Cons: No breakfast included.
4,8 Okay
Pros: The Location
Cons: Yes, the club is not as should be, it is just name
Cambridge Suites Hotel - Toronto is centrally located in Toronto, a 4-minute walk from Elgin and Winter Garden Theatres and 5 minutes by foot from Toronto Eaton Centre. Featured amenities include complimentary wired Internet access, a business center, and express check-out. Self parking (subject to charges) is available onsite.
A stay at The Grand Hotel & Suites Toronto places you in the heart of Toronto, a 4-minute drive from Ryerson University and 6 minutes from Hockey Hall of Fame. This 4-star hotel is 1.2 mi (1.9 km) from The Distillery Historic District and 1.2 mi (1.9 km) from Scotiabank Arena.
Rooms
Make yourself at home in one of the 177 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Your pillowtop bed comes with premium bedding. LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Amenities
Pamper yourself with a visit to the spa, which offers body treatments and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a spa tub, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Dining
Enjoy a meal at the restaurant or snacks in the coffee shop/café. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Business, Other Amenities
Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
Overall 8,6 Excellent
Based on 196 reviews
Excellent8,2
Pros: The location was good with a 10 min walk to centre. Door staff helpful and welcoming. Bar staff attentive and pleasant. Rooms are a decent size with good facilities although no bed side light or table on one side which wasn't good.
Mediocre2,0
Pros: Despite the efforts from the staff, you have to avoid this hotel at any cost.
Good7,1
Pros: The staff in the restaurant and maid staff were really nice. There was a breakfast buffet every day. Complimentary water. The room was good sized and nice looking. Mini fridge and microwave were useful. Was within walking distance to many places. The gym there was okay.
Excellent8,8
Pros: Very nice inside and staff was very polite and helpful
Excellent8,2
Pros: Good looking place. Good facilities.
Excellent10,0
Pros: I had never heard of this hotel and booked it on a whim by just looking at pictures online. The lobby, the hallways, the common areas etc... all fabulous. Didn't even visit the pool or hot tub on roof, but heard it was great! Plenty of space in the room, nice hardwood floors, restaurant is great - really good food and a great atmosphere. I would 100% stay here again.
Excellent8,8
Pros: Great decor, fantastic breakfast buffet, amazing door and front desk staff, underground secure parking, large bedroom window view, pool, free wifi.
Excellent9,6
Pros: Great front desk personal.Free shuttle service is great.
Excellent10,0
Pros: STAY HERE! got a group of 5 traveling for New Years? Rent their suites! It's so worth what you pay every single penny. Defiantly made you feel high class and who doesn't want to feelnlikenthat on New Years?!?
Excellent10,0
Pros: Great room, awesome amenities, and the breakfast buffet made getting up early for work much easier. I will come back when traveling personally to enjoy things without having to worry about my work schedule.
Excellent10,0
Pros: Had a great time visiting Toronto and our stay at The Grand Hotel exceeded our expectations. This hotel is located in what I think is a perfect location, within 5 blocks of Young / Dundas square (the times square of Toronto) which is right across from the Eaton Centre. The subway takes you right down to Rogers stadium and the CN Tower, or you can easily walk it. Location 5 plus, hotel 5 plus, facilites 5 plus. Would definately stay there again. We took the paid upgrade to a 2 bedroom suite and stayed there with my brother and wife. It was a two storey suite - lots of room for everyone to spread out.
Mediocre2,8
Pros: Nothing much to say it is bad bad stay
Good7,7
Pros: Delightful , personal and everything included in a reasonable price
Good7,7
Pros: Love the laminate flooring instead of carpet. staff very friendly. breakfast buffet awesome. size of room was terrific.
Good7,3
Pros: Hard wood floors
Good7,3
Pros: The room was very cozy and comfy. Loved the little kitchen!!! Close to downtown core!
Excellent8,0
Pros: I loved the rooftop hot-tubs in the evening the view over the city was outstanding. The rooms are very clean, I liked that there was no carpeting and that the bedding was all white...It was a fabulous stay.
Good6,8
Pros: the hotel was clean and comfortable the food was excellent and the staff friendly and helpful
Excellent8,0
Pros: Very friendly & courteous staff. Beautiful room with 2 flat screen hd TV's & kitchenette.
Good6,0
Pros: $self.pros
Good7,2
Pros: The room was large, well furnished and comfortable. The roof top pool was a excellent feature.The Hotel was central to my interests.
Pros: The location was good with a 10 min walk to centre. Door staff helpful and welcoming. Bar staff attentive and pleasant. Rooms are a decent size with good facilities although no bed side light or table on one side which wasn't good.
Cons: I had been in email contact with staff at reception before my trip to ask some questions. Their reply was quick and helpful. That said, I sent a request for flowers and a birthday cake to be put in both rooms as it was a significant birthday. I'm still waiting for a reply. After 2 days at the hotel I showed the email to a member of staff and asked they deal with it. We received a pre printed card from all the staff, no flowers, no cake but a chocolate corn on the cob thing! No idea what that was about. Reception staff stock answer to local information was that they're not from Toronto so didn't know. Disappointed with the service. Didn't speak to management as it appeared I was speaking another language so gave up.
2,0 Mediocre
Pros: Despite the efforts from the staff, you have to avoid this hotel at any cost.
Cons: Avoid this hotel until the room as renovated. Paint is missing. Dirty furnitures. Don't sit on the sofa or you have to clean your clothes immediately.
This hotel sounded like a nice deal. How disappointing. Need a complete renovation and avoid this place until every room is renovated.
Staff was nice but they cannot change the fact that you have a horrible experience, a disgrace for a 4 star hotel.
7,1 Good
Pros: The staff in the restaurant and maid staff were really nice. There was a breakfast buffet every day. Complimentary water. The room was good sized and nice looking. Mini fridge and microwave were useful. Was within walking distance to many places. The gym there was okay.
Cons: Cable tv sucked. Some of the channels were stuck or didn't have sound. Wifi went in and out. The breakfast buffet is just the same thing every day. They should mix it up a little, like french toast one day and waffles the next. The couch and original pillows on the bed were really hard. Had to request other pillows to sleep on.
8,8 Excellent
Pros: Very nice inside and staff was very polite and helpful
Cons: didn't see a bar where we could have drinks
One of the hot tubs was not working
8,2 Excellent
Pros: Good looking place. Good facilities.
Cons: Poor location. Some minor annoyances such as the room literature having the incorrect times that breakfast was served.
10,0 Excellent
Pros: I had never heard of this hotel and booked it on a whim by just looking at pictures online. The lobby, the hallways, the common areas etc... all fabulous. Didn't even visit the pool or hot tub on roof, but heard it was great! Plenty of space in the room, nice hardwood floors, restaurant is great - really good food and a great atmosphere. I would 100% stay here again.
Cons: If there were 2 bathrooms in the junior suite that would have been even better. Hotel is across the street from Salvation Army so not the most ideal location but easy to walk to different locations and getting a cab is pretty easy.
8,8 Excellent
Pros: Great decor, fantastic breakfast buffet, amazing door and front desk staff, underground secure parking, large bedroom window view, pool, free wifi.
Cons: TV was not hi def, limited channels, hot tub was closed when we were at pool area.
9,6 Excellent
Pros: Great front desk personal.Free shuttle service is great.
Cons:
10,0 Excellent
Pros: STAY HERE! got a group of 5 traveling for New Years? Rent their suites! It's so worth what you pay every single penny. Defiantly made you feel high class and who doesn't want to feelnlikenthat on New Years?!?
Cons:
10,0 Excellent
Pros: Great room, awesome amenities, and the breakfast buffet made getting up early for work much easier. I will come back when traveling personally to enjoy things without having to worry about my work schedule.
Cons:
10,0 Excellent
Pros: Had a great time visiting Toronto and our stay at The Grand Hotel exceeded our expectations. This hotel is located in what I think is a perfect location, within 5 blocks of Young / Dundas square (the times square of Toronto) which is right across from the Eaton Centre. The subway takes you right down to Rogers stadium and the CN Tower, or you can easily walk it. Location 5 plus, hotel 5 plus, facilites 5 plus. Would definately stay there again. We took the paid upgrade to a 2 bedroom suite and stayed there with my brother and wife. It was a two storey suite - lots of room for everyone to spread out.
Cons:
2,8 Mediocre
Pros: Nothing much to say it is bad bad stay
Cons: Poor reception . Poor rooms. Internet is slowwwwww
TV is boring
It is OVER RATED HOTEL
7,7 Good
Pros: Delightful , personal and everything included in a reasonable price
Cons: Front steps - the entry doesn't do justice to the hotel inside
7,7 Good
Pros: Love the laminate flooring instead of carpet. staff very friendly. breakfast buffet awesome. size of room was terrific.
Cons: Pool area much too warm!!!
7,3 Good
Pros: Hard wood floors
Cons: Nothing
7,3 Good
Pros: The room was very cozy and comfy. Loved the little kitchen!!! Close to downtown core!
Cons:
8,0 Excellent
Pros: I loved the rooftop hot-tubs in the evening the view over the city was outstanding. The rooms are very clean, I liked that there was no carpeting and that the bedding was all white...It was a fabulous stay.
Cons:
6,8 Good
Pros: the hotel was clean and comfortable the food was excellent and the staff friendly and helpful
Cons: we were woken up on the day of our departure at 7.45 i beleive the checkout time is 11 but as we had forgotten to put the do not disturb sign on the door, although the complimentary newspaper was still there, maybe it was our fault but a lie in would of been nice
8,0 Excellent
Pros: Very friendly & courteous staff. Beautiful room with 2 flat screen hd TV's & kitchenette.
Cons: Not enough parking spots for the volume of customers.
6,0 Good
Cons: I stayed at this hotel 4 yrs ago & the standard appears to have slipped. First impressions are everything & to be met by weeds on the bottom step & litter all over the steps ( I don't mean leaves/petals) is not what I would have expected from an otherwise great hotel.
7,2 Good
Pros: The room was large, well furnished and comfortable. The roof top pool was a excellent feature.The Hotel was central to my interests.
Cons: The flower urns at the pool should have been in full bloom. The dead shurbs at the pool should have been replaced.
7,6 Good
Pros: room size, comfort, pleasant staff.
Cons: Our purpose to go to Toronto was to see Niagra Falls ( my 70 yr old mothers dream) and we were so disappointed about the tour. We were told we were going on a tour bus but we did not. Instead we were in the back of a car with 4 other people for 2hrs. Very uncomfortable and disappointing.
A stay at The Grand Hotel & Suites Toronto places you in the heart of Toronto, a 4-minute drive from Ryerson University and 6 minutes from Hockey Hall of Fame. This 4-star hotel is 1.2 mi (1.9 km) from The Distillery Historic District and 1.2 mi (1.9 km) from Scotiabank Arena.
Rooms
Make yourself at home in one of the 177 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Your pillowtop bed comes with premium bedding. LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Amenities
Pamper yourself with a visit to the spa, which offers body treatments and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a spa tub, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Dining
Enjoy a meal at the restaurant or snacks in the coffee shop/café. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Business, Other Amenities
Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
Treat yourself to a relaxing stay in Ontario's capital at Courtyard Toronto Downtown, one of the largest full-service Courtyard hotels. Our location near Yonge and College Streets lets guests easily explore popular downtown destinations, including Yonge-Dundas Square, the Village, the CN Tower, the Toronto Eaton Center and Massey Hall. After a day spent discovering Toronto's landmarks, take a dip in our indoor pool, work out in our fitness center or enjoy American cuisine in our on-site restaurant. If you're in Ontario for business, make sure to take advantage of our modern event venues with 13,300 square feet of space and state-of-the-art technology. In the evening, unwind in stylish hotel accommodations with cozy reading chairs, mini-refrigerators, large windows, ample desks and free Wi-Fi. For extended stays or family travel, our spacious suites boast a separate living area for entertaining. Whether you're here for work or play, Courtyard Toronto Downtown is ready to make your visit to Toronto special.
Cleanliness
8,8
Comfort
8,7
Location
8,9
Services
8,3
Staff
8,8
Overall 8,5 Excellent
Based on 1 149 reviews
All reviews
All reviews
Cleanliness
8,8
Comfort
8,7
Location
8,9
Services
8,3
Staff
8,8
Excellent9,1
Pros: The area you’re in was great and the price we got on kayak made it worth it. Don’t know what the regular price would be but do not think I’d pay more than what I did.
Okay4,5
Pros: Nothing just location
Excellent10,0
Pros: Friendly staff
Easy accessable to every thing in downtown
Excellent8,2
Pros: The number one selling point for this hotel, is that it is located right in downtown Toronto on Yonge street and is one block away from the line 1 College subway station, which is also a stop on the 506 Carlton streetcar line. There are also an unlimited number of reasonably priced places to eat and shop within walking distance of the hotel. The staff were very pleasant and helpful
Excellent8,2
Pros: Staff was was always polite, responsive, and competent
Okay5,7
Pros: Area is great, staff very good
Good6,5
Okay5,4
Pros: The location is good
Excellent10,0
Pros: Loved the hotel and the location just steps from the subway and walking distance from the eatons center. Staff was all very helpful and friendly. Got an upgrade to a king bed room.
Mediocre2,0
Pros: Nothing. There is nothing to like. This booking was not in their system and I was asked to leave the hotel!!
Good7,1
Pros: As always i think the location is great. Your in the middle of most attractions, theater, shopping.
Excellent10,0
Pros: Extremely pleasant and helpful staff, very clean
Good7,6
Pros: Large comfortable rooms. We had a room with two Queen beds. Excellent breakfast.
Good7,3
Pros: Quiet comfort
Okay5,7
Pros: The hotel staff were friendly and accommodating. The bell man was very helpful in getting a cab and providing information.
Good6,0
Pros: Convenient to where I had to go the next day
Okay5,3
Pros: Friendly staff, good location
Good6,0
Pros: i like the location . it is close to the attraction places in the down town in addition to the information & tour services desk.
Excellent8,0
Pros: Loved the entire hotel experience, the staff are all very very friendly, keep up the good work
Good6,6
Pros: i really enjoyed the breakfast buffet every morning! perfect stuff and the food was excellent!
Good6,8
Pros: Excellent staff / service and good facilities typical of a marriot hotel.
Pros: The area you’re in was great and the price we got on kayak made it worth it. Don’t know what the regular price would be but do not think I’d pay more than what I did.
Cons: Ice buckets only on every other floor, wanted to go to the bistro on the main floor but it seemed like it was a 5 star place. The fact that there is only one way into the hotel, would be nice to have a door on Yonge street.
4,5 Okay
Pros: Nothing just location
Cons:
10,0 Excellent
Pros: Friendly staff
Easy accessable to every thing in downtown
Cons: Non
8,2 Excellent
Pros: The number one selling point for this hotel, is that it is located right in downtown Toronto on Yonge street and is one block away from the line 1 College subway station, which is also a stop on the 506 Carlton streetcar line. There are also an unlimited number of reasonably priced places to eat and shop within walking distance of the hotel. The staff were very pleasant and helpful
Cons: My room was directly across the hall from a bank of four elevators. Fortunately, the hotel was not very busy or it would have been disturbing. The walls are thin and not well sound insulated. I could too much from the adjacent room. There is a new building construction across the street, so you won't get to "sleep in" on the average weekday. Of course this is a temporary situation beyond Marriott's control, which will auto-rectify once the building is completed
8,2 Excellent
Pros: Staff was was always polite, responsive, and competent
Cons: Restaurant is more like a cafeteria with limited menu
5,7 Okay
Pros: Area is great, staff very good
Cons: Room smelled of a smoker, horrible view on lower floor
6,5 Good
Pros:
Cons: The computer system went down , was stuck out in the cold , keycards did not work
5,4 Okay
Pros: The location is good
Cons: Poor service, they didn't have hot water the first day! rude bell desk personal. The cleaning service left trash on the room floor... in general pretty disappointed. Didn't expect this from a Marriot hotel at this price tag.
10,0 Excellent
Pros: Loved the hotel and the location just steps from the subway and walking distance from the eatons center. Staff was all very helpful and friendly. Got an upgrade to a king bed room.
Cons: I was on the 2nd floor so I could hear the traffic and people late at night, but it didn't bother me too much.
2,0 Mediocre
Pros: Nothing. There is nothing to like. This booking was not in their system and I was asked to leave the hotel!!
Cons: The WORST customer service at the hotel and what should I say about Kayak/Getaroom.com not having my booking show on the hotels end??? Where is my money??? I hope I am not getting charged or have been charged as I did not even stay at this hotel because they couldn't even verify my booking - the confirmation or booking number provided in my booking email meant nothing to the hotel. I am looking forward to an explanation!!!
7,1 Good
Pros: As always i think the location is great. Your in the middle of most attractions, theater, shopping.
Cons: We were really looking forward to seeing the newly renovated hotel. However ended up very disappointed. A quick glance and it looks great. When you get up close you can clearly see it was a rushed job and not professionally done which added to all the faults.
10,0 Excellent
Pros: Extremely pleasant and helpful staff, very clean
Cons: Elevators need upgrade
7,6 Good
Pros: Large comfortable rooms. We had a room with two Queen beds. Excellent breakfast.
Cons: Pool is very small.
7,3 Good
Pros: Quiet comfort
Cons:
5,7 Okay
Pros: The hotel staff were friendly and accommodating. The bell man was very helpful in getting a cab and providing information.
Cons: I stayed in a room designed for handicapped individuals and found the shower was not very user friendly or spa-like. The room was also cool and the bed nmattress was hard and pillows abit lumpy.
6,0 Good
Pros: Convenient to where I had to go the next day
Cons:
5,3 Okay
Pros: Friendly staff, good location
Cons: Expensive for what you get but it was the weekend of the Toronto Marathon so everything was sold out.
6,0 Good
Pros: i like the location . it is close to the attraction places in the down town in addition to the information & tour services desk.
Cons: expensive, the washroom is small.
8,0 Excellent
Pros: Loved the entire hotel experience, the staff are all very very friendly, keep up the good work
Cons: Sink is not near the toilet,,little odd
6,6 Good
Pros: i really enjoyed the breakfast buffet every morning! perfect stuff and the food was excellent!
Cons: the view out of the vindow wasn't that hilarious
6,8 Good
Pros: Excellent staff / service and good facilities typical of a marriot hotel.
Cons: Slightly north of the main Downtown areas nearer to union station, although its only a 15 minute walk away. That said there is a ttc station close to the hotel so this is only a minor inconvienience.
5,2 Okay
Pros: good breakfast,
Cons: the fire alarm at 3:30 am, the room did not have much fresh air,
Treat yourself to a relaxing stay in Ontario's capital at Courtyard Toronto Downtown, one of the largest full-service Courtyard hotels. Our location near Yonge and College Streets lets guests easily explore popular downtown destinations, including Yonge-Dundas Square, the Village, the CN Tower, the Toronto Eaton Center and Massey Hall. After a day spent discovering Toronto's landmarks, take a dip in our indoor pool, work out in our fitness center or enjoy American cuisine in our on-site restaurant. If you're in Ontario for business, make sure to take advantage of our modern event venues with 13,300 square feet of space and state-of-the-art technology. In the evening, unwind in stylish hotel accommodations with cozy reading chairs, mini-refrigerators, large windows, ample desks and free Wi-Fi. For extended stays or family travel, our spacious suites boast a separate living area for entertaining. Whether you're here for work or play, Courtyard Toronto Downtown is ready to make your visit to Toronto special.
A landmark hotel in the heart of downtown Toronto located at 108 Chestnut St; Toronto in the city’s business hub. Conveniently located close to major Government Offices, Nathan Phillips Square, City Hall, World Class Hospitals, Universities, US Consulate & Diplomatic Missions, Toronto's Eaton Centre, Yonge/Dundas Square, TTC subway, underground PATH, major attractions and points of interest. The hotel features 490 modern non-smoking guest rooms including 34 suites. The standard guestrooms consist of the choice of standard king, queen, or two double beds. The 26 two-room suites boast kitchenettes and separate living area, are ideal for extended stays or guests looking for additional space. The hotel also has 4 Junior Suites which have an open-concept layout with kitchenettes as well as 4 Executive Suites, all of which are located on the 25th and 26th floors. The suites are large enough to accommodate intimate corporate meetings or receptions. The hotel offers a concierge service, uniformed security patrol, secure underground guest parking, and an ATM located in the lobby. Guests can stay connected with complimentary high-speed internet access throughout the hotel and 24 hour open-concept business centre. Maintain your exercise regime in the complimentary 24-hour Precor fitness center, unwind in the sauna or take a dip in the heated indoor swimming pool. Changing facilities are equipped with lockers. A laundry room is situated on the Mezzanine Level for guest convenience. Dine-in or takeout at our new concept on-site Hemisphere's Restaurant for breakfast, lunch or dinner. Relax and enjoy light fare and cocktails with friends or colleagues in our Bistro lounge. Room service is available for breakfast and dinner services. Travelers on the run can choose quality food or sundry items from our Made-Market off the lobby. Our delightful DoubleTree Cookies are readily available from our courteous and friendly guest service agents.
Cleanliness
8,7
Comfort
8,5
Location
9,0
Services
8,2
Staff
8,7
Overall 8,4 Excellent
Based on 2 058 reviews
All reviews
All reviews
Cleanliness
8,7
Comfort
8,5
Location
9,0
Services
8,2
Staff
8,7
Mediocre2,0
Good7,4
Pros: Friendly staff, great location
Good6,0
Pros: The staff was very friendly
Excellent9,7
Pros: The staff went beyond to meet my needs. Always cordial and friendly.
Excellent8,5
Pros: When we arrived (early) the staff were happy to stow our luggage for us, the staff remembered us, ensured that our luggage was safe and organised for a car to take us to the airport the following evening.
Location was great.
Excellent8,5
Pros: Great hotel. 20 minute walk to the rogers centre and the CN tower. Nice and clean. House cleaning staff were friendly when met in the hallways.
Mediocre2,5
Good6,0
Pros: The room was clean, corner room with lots of light. Easy check in and out.
Excellent10,0
Pros: It was walking distance to where I needed to be!
Fantastic room, bed, clean, great desk for work. Loved it! Will be back! Close to eating places. Didn't get to use the pool or fitness centre but great they have them and close to St Patrick station. Staff were great. Love the warm cookie on arrival! Great deal
Excellent8,8
Pros: We had a nice stay. The room was clean and the bed was comfortable. The room was small but fine. I would stay there again. Good downtown location.
Okay4,8
Pros: The room appeared clean.
Good6,5
Pros: The location is great.
Good6,0
Pros: the bed
Good7,3
Pros: location in Down Town Toronto, near of the action
Good6,0
Pros: The receptionists, the conscierge, the front door staff and all the staff in the restaurants and the bar were very helpful and friendly. We never had to wait for a taxi and when we return to Toronto we will stay in the Metropolitan.
Good6,3
Pros: We like the fact that it was close to most of the theaters and the Eaton center, the staff was very helpful, and the breakfast was very good as well.
Good6,0
Okay4,8
Pros: Close to down town
Okay5,6
Pros: It was in heart of downtown. could easily walk to explore city. I used pool facilities few times. Free internet was available in the lobby. staff were very helpful and polite.
Excellent8,0
Pros: It was the best hotel I'd ever stayed at!
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Cons: $self.cons
Okay5,6
Pros: Great location for a week-end stay.The porters were most helpful. Clean room.
Cons: Worst hotel MANAGEMENT EVER! Was stuck in DoubleTree Hilton's downtown Toronto elevator for over an HOUR and management did NOTHING!! Only reason I got out was because I called the fire department and THEY got me out. DoubleTree sent an old man with a flashlight over an hour later. If I didn't take it upon myself to call, who knows how many more hours I would have spent there. Then they had the audacity to NOT REFUND either of my 2 nights because it was booked w/ a 3rd party provider. I didn't get stuck in the 3rd party provider's elevator, I got stuck in YOUR ELEVATOR. Avoid at all costs as management will not take care of you. Any other hotel would have refunded and given multiple free nights.
7,4 Good
Pros: Friendly staff, great location
Cons: We didn't get the size of bed that we had prebooked, the hotel was sold out after I had already prepaid.
6,0 Good
Pros: The staff was very friendly
Cons: Found hairs in our bed and some bugs place looks a little worn
9,7 Excellent
Pros: The staff went beyond to meet my needs. Always cordial and friendly.
Cons:
8,5 Excellent
Pros: When we arrived (early) the staff were happy to stow our luggage for us, the staff remembered us, ensured that our luggage was safe and organised for a car to take us to the airport the following evening.
Location was great.
Cons: Nobody told us about the hotel facilities, our son would have loved some pool time before our flight home.
8,5 Excellent
Pros: Great hotel. 20 minute walk to the rogers centre and the CN tower. Nice and clean. House cleaning staff were friendly when met in the hallways.
Cons: Front desk Staff were rude and unhelpful. Someone had vomited in the elevator and when alerted they were rude. Over an hour later when we came back it was still in the elevator.
2,5 Mediocre
Pros:
Cons: 1st of all it was false advertisement as to what room I would be getting. I booked a room with 2 beds and I got one king for 2 people. I know what I booked & the 3rd party site switched it after booking. Anyway one of the managers who were dealing with people was very rude. To make matters worse they tell you that you can't have any visitors in your room after 9. Never heard of a stupid rule like this ever! Hilton won't ever get my money again.
6,0 Good
Pros: The room was clean, corner room with lots of light. Easy check in and out.
Cons: Extremely loud old fashioned air conditioner, going off and on. No ice machine on Hilton honors floor. Remote did not work, and had no wash clothes in room. Not a luxury hotel.
10,0 Excellent
Pros: It was walking distance to where I needed to be!
Fantastic room, bed, clean, great desk for work. Loved it! Will be back! Close to eating places. Didn't get to use the pool or fitness centre but great they have them and close to St Patrick station. Staff were great. Love the warm cookie on arrival! Great deal
Cons: Nothing
8,8 Excellent
Pros: We had a nice stay. The room was clean and the bed was comfortable. The room was small but fine. I would stay there again. Good downtown location.
Cons:
4,8 Okay
Pros: The room appeared clean.
Cons: DoubleTree gave us a room with a queen bed when we paid for a room with a king bed. The room was quite small. Only one elevator seemed to be working with caused people to line up to get on from the lobby.
6,5 Good
Pros: The location is great.
Cons: I had a problem with my reservation and was checked out a day earlier than expected on a group business trip. I was offered no help with my luggage.
6,0 Good
Pros: the bed
Cons: no newspaper
7,3 Good
Pros: location in Down Town Toronto, near of the action
Cons:
6,0 Good
Pros: The receptionists, the conscierge, the front door staff and all the staff in the restaurants and the bar were very helpful and friendly. We never had to wait for a taxi and when we return to Toronto we will stay in the Metropolitan.
Cons: Nothing!
6,3 Good
Pros: We like the fact that it was close to most of the theaters and the Eaton center, the staff was very helpful, and the breakfast was very good as well.
Cons: No complaints with the hotel, just not a lot of bars with live entertainment that I could find for 50 year old people.
6,0 Good
Pros:
Cons: They are charging service fee of 8 CAD per day. It is pretty unusal and not transparent at all, that you have to pay it in the first place and what is this charge for!!!!
4,8 Okay
Pros: Close to down town
Cons: -The ramp along side the walkway into the bar area. The area should be marked to indicated a different level. The room had the smell of cigarette smoke eventhough it listed as a non smoking room.
5,6 Okay
Pros: It was in heart of downtown. could easily walk to explore city. I used pool facilities few times. Free internet was available in the lobby. staff were very helpful and polite.
Cons: i was assigned a smelly room with dirty carpet on arrival. however when i asked, they changed my room the day after. the parking was small, difficult to drive in and availability was not guaranteed.
8,0 Excellent
Pros: It was the best hotel I'd ever stayed at!
5,6 Okay
Pros: Great location for a week-end stay.The porters were most helpful. Clean room.
Cons: The checking in time was a bit late (2-3pm) after a long international trip but it was great to have access to the Spa area to freshen up. The staff at Reception was not so welcoming, which surprised me.
5,6 Okay
Cons: i checked in at 5pm and room was not yet available. I reserved a non smoking room but got a smoking room
A landmark hotel in the heart of downtown Toronto located at 108 Chestnut St; Toronto in the city’s business hub. Conveniently located close to major Government Offices, Nathan Phillips Square, City Hall, World Class Hospitals, Universities, US Consulate & Diplomatic Missions, Toronto's Eaton Centre, Yonge/Dundas Square, TTC subway, underground PATH, major attractions and points of interest. The hotel features 490 modern non-smoking guest rooms including 34 suites. The standard guestrooms consist of the choice of standard king, queen, or two double beds. The 26 two-room suites boast kitchenettes and separate living area, are ideal for extended stays or guests looking for additional space. The hotel also has 4 Junior Suites which have an open-concept layout with kitchenettes as well as 4 Executive Suites, all of which are located on the 25th and 26th floors. The suites are large enough to accommodate intimate corporate meetings or receptions. The hotel offers a concierge service, uniformed security patrol, secure underground guest parking, and an ATM located in the lobby. Guests can stay connected with complimentary high-speed internet access throughout the hotel and 24 hour open-concept business centre. Maintain your exercise regime in the complimentary 24-hour Precor fitness center, unwind in the sauna or take a dip in the heated indoor swimming pool. Changing facilities are equipped with lockers. A laundry room is situated on the Mezzanine Level for guest convenience. Dine-in or takeout at our new concept on-site Hemisphere's Restaurant for breakfast, lunch or dinner. Relax and enjoy light fare and cocktails with friends or colleagues in our Bistro lounge. Room service is available for breakfast and dinner services. Travelers on the run can choose quality food or sundry items from our Made-Market off the lobby. Our delightful DoubleTree Cookies are readily available from our courteous and friendly guest service agents.
Located in the heart of Toronto Entertainment District, central downtown. Steps away from attractions, dining, shopping, and theatres. 394 Guestrooms including 32 suites on 20 floors, designer furnishings, spa-inspired bathrooms, and 34,000 sq ft of meeting space. Techno-savvy guests will find the perfect place to relax in front of the 47'' LCD TV, connecting to the iPod docking station or multi-media interface.
Cleanliness
8,6
Comfort
8,5
Location
9,2
Services
8,2
Staff
8,6
Overall 8,4 Excellent
Based on 959 reviews
All reviews
All reviews
Cleanliness
8,6
Comfort
8,5
Location
9,2
Services
8,2
Staff
8,6
Excellent8,8
Pros: Friendly staff, clean and quiet room with free wi-fi, bottled water, tea and coffee, great location walking distance to many restaurants, bars, coffee shops and tourist attractions
Excellent10,0
Pros: Couldn't believe how close to everything this hotel was.. amazing!
Outdoor pool on the 17th floor was amazing! Urban sanctuary type deal as sunny with a view of downtown and cn tower
Excellent10,0
Pros: i had a great time, the hotel was clean, the staff was friendly and helpful.
Excellent8,8
Pros: Quick service. When my granddaughter and I arrived, there was water on the bathroom floor, from a leaky toilet. The problem was resolved immediately. Professional and friendly staff.
Excellent9,7
Pros: Staff gracious and kind.
Excellent8,8
Pros: When we checked in the front desk inquired about our stay, and I said I was treating my husband because it was his birthday weekend. We arrived early and dropped off our bags. When we got to our room in the afternoon, the hotel generously had a large chocolate cake with Happy Birthday on the plate, waiting in our room for him. Lovely!
Buffet breakfast the next morning was amazing as well!! We we placed in a very quiet room at the end of the hall with an amazing view of the CN tower.
Excellent8,5
Pros: Front desk staff were very friendly. Great location for theatre district.
Excellent9,7
Pros: In the theatre district walking distance to Princess of Wales. Lots of restaurants in the area. Friendly staff even offering a bottle of water to take away on check out. Easy access by subway and street car from Unuon Station.
Excellent9,7
Pros: Nice, comfortable bed. Very spacious room.
Lobby is spacious and uncrowdwe.
Mediocre3,3
Pros: nothing
Good7,3
Pros: Location is fantastic... I walked right out the door into a great restaurant
Good6,3
Pros: Parking,staff and the badroom
Okay5,3
Pros: The staff was friendly and vary nice. The location was good. And the bathroom was beautiful.
Excellent8,0
Pros: Great location, very nice rooms
Good7,4
Pros: the location was good for all directions, walking to lake side or into shopping area also train station, bonus the airport bus stops at the hotel.
Good6,4
Pros: location, near restaurants and bars, cool enviroment
Good7,6
Pros: $self.pros
Okay5,6
Pros: the location near the Rogers centre and the tower
Pros: Friendly staff, clean and quiet room with free wi-fi, bottled water, tea and coffee, great location walking distance to many restaurants, bars, coffee shops and tourist attractions
Cons: Pricey bar and restaurant
10,0 Excellent
Pros: Couldn't believe how close to everything this hotel was.. amazing!
Outdoor pool on the 17th floor was amazing! Urban sanctuary type deal as sunny with a view of downtown and cn tower
Cons: No issues found during my stay
10,0 Excellent
Pros: i had a great time, the hotel was clean, the staff was friendly and helpful.
Cons:
8,8 Excellent
Pros: Quick service. When my granddaughter and I arrived, there was water on the bathroom floor, from a leaky toilet. The problem was resolved immediately. Professional and friendly staff.
Cons: Glass walls on the bathroom...greatly reduced privacy.
Would prefer bathroom door with a handle.
9,7 Excellent
Pros: Staff gracious and kind.
Cons: Television didn't work all the time. Volume was issue
8,8 Excellent
Pros: When we checked in the front desk inquired about our stay, and I said I was treating my husband because it was his birthday weekend. We arrived early and dropped off our bags. When we got to our room in the afternoon, the hotel generously had a large chocolate cake with Happy Birthday on the plate, waiting in our room for him. Lovely!
Buffet breakfast the next morning was amazing as well!! We we placed in a very quiet room at the end of the hall with an amazing view of the CN tower.
Cons: Hotel curtains didn't close completely and we faced east, so early morning sky coming in. They need to fix the water damage in the bathroom. But that is being picky- great stay.
8,5 Excellent
Pros: Front desk staff were very friendly. Great location for theatre district.
Cons: The hotel was not all that busy and yet they put us in a room right beside the vending machine room and the maintenance/laundry room. Fortunately because it wasn't busy the noise was intermittent but it was a risky move all the same.
9,7 Excellent
Pros: In the theatre district walking distance to Princess of Wales. Lots of restaurants in the area. Friendly staff even offering a bottle of water to take away on check out. Easy access by subway and street car from Unuon Station.
Cons: Nothing negative to report based on our 1 night stay.
9,7 Excellent
Pros: Nice, comfortable bed. Very spacious room.
Lobby is spacious and uncrowdwe.
Cons: Ambulance siren at nite a recurrent annoyance.
3,3 Mediocre
Pros: nothing
Cons: Poor internet connection. Poor security. Location near night club, not safe at night time. Dirty bedsheet.
7,3 Good
Pros: Location is fantastic... I walked right out the door into a great restaurant
Cons:
6,3 Good
Pros: Parking,staff and the badroom
Cons: piep in lift
5,3 Okay
Pros: The staff was friendly and vary nice. The location was good. And the bathroom was beautiful.
Cons: I don't understand why they charge $1.00 for every local call. And the price was not worth the room.
8,0 Excellent
Pros: Great location, very nice rooms
Cons: None
7,4 Good
Pros: the location was good for all directions, walking to lake side or into shopping area also train station, bonus the airport bus stops at the hotel.
Cons: The Lifts were a bit slow, and often needed attention
6,4 Good
Pros: location, near restaurants and bars, cool enviroment
Cons: nowadays internet should be free everywhere!!!
7,6 Good
Cons: $25.00 for parking is a bit much
5,6 Okay
Pros: the location near the Rogers centre and the tower
4,8 Okay
Pros: modern look and great location
Cons: you pay more for what you get. Bed is not comfortable. We asked for king size room and they gave us queen size...parking is expensive 25$
Located in the heart of Toronto Entertainment District, central downtown. Steps away from attractions, dining, shopping, and theatres. 394 Guestrooms including 32 suites on 20 floors, designer furnishings, spa-inspired bathrooms, and 34,000 sq ft of meeting space. Techno-savvy guests will find the perfect place to relax in front of the 47'' LCD TV, connecting to the iPod docking station or multi-media interface.
The Hilton Toronto hotel offers superb fine dining, elegantly stylish guestrooms and the ideally located steps from stunning Toronto attractions. Across the street from the Four Seasons Centre of Performing Arts, and walking distance to the CN Tower, the entertainment, fashion, theatre and financial districts, this downtown Toronto hotel will accommodate your every need. The hotel brings the sophistication of contemporary design to the heart of downtown Toronto, with 600 guestrooms, including a wide variety of suites, featuring four Signature Suites, an award-winning fine dining restaurant and modern meeting and event facilities. Surrounded by fashionable shopping and world-class fine dining, the hotel offers an exquisite location amid some of the most revered Toronto attractions: The Princess of Wales Theatre, Four Seasons Centre for Performing Arts, The CN Tower, Toronto Island, Casa Loma, Chinatown, Distillery District, Underground PATH System, Air Canada Centre, Metro Toronto Convention Center, Rogers Centre, Canon Theatre, National Trade Centre, Sony Centre, Eaton's Centre, Harbourfront, Yorkville, Ontario Place, Entertainment District, Fashion District, Financial District, Theatre District. With a sophisticated guestroom design, guests will have the opportunity to experience all the finest details. These include: an oversized desk, high-speed Internet access, the Hilton Serenity collection and an in-room safe. Upgrade to our newly renovated deluxe guestrooms or our luxurious Executive guestrooms offering additional special touches for an exceptional hotel experience. Executive Floor guests can check in and out expeditiously in the exclusive Lounge courtesy of a personal Concierge. At the Hilton Toronto hotel you can enjoy a world of culinary delights, all under one roof. Each of our three restaurants and bars are under the meticulous care of Executive Chef Prendergast. We offer a variety of settings with the versatility of being able to grab a quick bite on your way to a meeting, or savor an intimate meal with family, friends or valued associates. Savor an unprecedented Canadian-inspired menu in our award-winning TUNDRA Restaurant or enjoy a casual meal in Barrister's. Ruth's Chris Steakhouse offers USDA Prime Beef, still sizzling when the plate arrives. Experience the elegance and sophistication of a truly memorable event in one of our 19 well-appointed function rooms, including the newly renovated convention level. From an intimate gathering in the Tom Thomson room to a product launch in the Toronto Ballroom, the hotel blends experience and creativity with our event planning team to flawlessly execute your meeting. Travel should take you places!
Cleanliness
8,5
Comfort
8,6
Location
9,2
Services
8,2
Staff
8,5
Overall 8,3 Excellent
Based on 887 reviews
All reviews
All reviews
Cleanliness
8,5
Comfort
8,6
Location
9,2
Services
8,2
Staff
8,5
Okay5,7
Pros: Great location
Easy check in
Excellent8,3
Excellent10,0
Pros: The staff was very helpful. The room was nice. I have no complaints. Will stay there again.
Excellent9,1
Pros: Loved the friendly staff , location and restaurant
Excellent8,8
Pros: The b.fast
Excellent9,1
Pros: Beds were very comfortable.
Good6,8
Pros: We had one bed that was real uncomfortable
Excellent10,0
Pros: Staff was great, rooms were really nice. Would love to stay again !
Good7,1
Pros: very clear, affordable, and walking distance from downtown
Excellent9,4
Pros: Close to everything downtown, one block from subway, clean, modern, friendly helpful staff.
Good7,1
Pros: I enjoyed the friendly and professional staff.
Mediocre2,0
Pros: Nothing, I didnt stay there. They gave my room to someone else.
Okay5,3
Pros: Location to my business
Excellent8,0
Pros: Great stay, nice pool, jacuzzi and sauna. rooms were big and comfortable.
Mediocre3,7
Pros: staff
Excellent8,0
Pros: Facilities were excellent and the staff helpful
Good7,2
Pros: Very well situated in downtown core. Easy access to theatre distict - easy walking distance to several theatres - and a short walk to Rogers Centre. The purpose of our stay was to see a play and also went to a CFL game. Great
Good7,2
Pros: Very nice hotel, and convinent to everything.
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Cons: $self.cons
Good7,6
Pros: Clean room, Romantic, Good Service, Great facilities, I would recommend it to anybody.
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Cons: $self.cons
Okay5,6
Pros: Fantastic view, very comfortable bed, fabulous shower. Furnishings, bedding, and linens were all top-notch in room. Based on the negatives, I would recommend this hotel if it could be booked at an excellent price, I would have been disappointed if I'd paid the "regular" full price.
Cons: Dated rooms
Not sound proof - could hear everything in hallways and on road (I.e. Sirens)
No fridge in room
Bathroom was very old - needs to be updated badly
8,3 Excellent
Pros:
Cons: Unfortunately due to a late flight, I got in at almost 3:00 AM. They put me on the 26th floor. They didn't tell me there would construction starting on the 26th floor at 8:00 AM. It was terrible.
The hotel was not sold out either... It was loud and very difficult to try and get that extra 30 minutes of sleep I needed...
10,0 Excellent
Pros: The staff was very helpful. The room was nice. I have no complaints. Will stay there again.
Cons:
9,1 Excellent
Pros: Loved the friendly staff , location and restaurant
Cons:
8,8 Excellent
Pros: The b.fast
Cons:
9,1 Excellent
Pros: Beds were very comfortable.
Cons: Carpets were a little dirty
6,8 Good
Pros: We had one bed that was real uncomfortable
Cons:
10,0 Excellent
Pros: Staff was great, rooms were really nice. Would love to stay again !
Cons: Being bothered repeatedly for a 40$ valet fee when I came in on go train.
7,1 Good
Pros: very clear, affordable, and walking distance from downtown
Cons: Why would Hilton not offer free WiFi these days for international travelers?
9,4 Excellent
Pros: Close to everything downtown, one block from subway, clean, modern, friendly helpful staff.
Cons: A little expensive but that may just be the prices in Toronto.
7,1 Good
Pros: I enjoyed the friendly and professional staff.
Cons: If you drive into town with a larger vehicle, you will not be able to park onsite. Parking in other locations becomes costly.
2,0 Mediocre
Pros: Nothing, I didnt stay there. They gave my room to someone else.
Cons: Hilton booked me in an oversold hotel. After traveling 11 hours I showed up and they said i had no room! I paid for 2 nights in advance and it was PAID for. How could Hilton do this? I am a HiltonHonors member, being a member doesn't mean much to them, where is the loyalty? They gave my paid for room to someone else and told me to go find another hotel.
UNBELIEVABLE!!
5,3 Okay
Pros: Location to my business
Cons: The room facilities were below average. No Fridge. Not able to open window for fresh air.
8,0 Excellent
Pros: Great stay, nice pool, jacuzzi and sauna. rooms were big and comfortable.
Cons:
3,7 Mediocre
Pros: staff
Cons: quality of the rooms, old bathrooms, no minibar
8,0 Excellent
Pros: Facilities were excellent and the staff helpful
Cons:
7,2 Good
Pros: Very well situated in downtown core. Easy access to theatre distict - easy walking distance to several theatres - and a short walk to Rogers Centre. The purpose of our stay was to see a play and also went to a CFL game. Great
Cons:
7,2 Good
Pros: Very nice hotel, and convinent to everything.
7,6 Good
Pros: Clean room, Romantic, Good Service, Great facilities, I would recommend it to anybody.
5,6 Okay
Pros: Fantastic view, very comfortable bed, fabulous shower. Furnishings, bedding, and linens were all top-notch in room. Based on the negatives, I would recommend this hotel if it could be booked at an excellent price, I would have been disappointed if I'd paid the "regular" full price.
Cons: Dirty glasses in the bathroom, desk & bell staff were distracted in person (and abrupt over the phone) but other staffers were friendlier and helpful. Outrageously expensive breakfast choices - basic bacon & eggs over $38 (seriously) with the in-room fee and automatic gratuity. Even a bowl of cereal and a glass of juice would be more than $20. Needless to say, I did NOT order breakfast from the Hilton, but there are many many great brunch places within a 20 minute walk thanks to its central location.
4,4 Okay
Pros: view of the city
8,0 Excellent
Pros: the room space and size were very good...
The Hilton Toronto hotel offers superb fine dining, elegantly stylish guestrooms and the ideally located steps from stunning Toronto attractions. Across the street from the Four Seasons Centre of Performing Arts, and walking distance to the CN Tower, the entertainment, fashion, theatre and financial districts, this downtown Toronto hotel will accommodate your every need. The hotel brings the sophistication of contemporary design to the heart of downtown Toronto, with 600 guestrooms, including a wide variety of suites, featuring four Signature Suites, an award-winning fine dining restaurant and modern meeting and event facilities. Surrounded by fashionable shopping and world-class fine dining, the hotel offers an exquisite location amid some of the most revered Toronto attractions: The Princess of Wales Theatre, Four Seasons Centre for Performing Arts, The CN Tower, Toronto Island, Casa Loma, Chinatown, Distillery District, Underground PATH System, Air Canada Centre, Metro Toronto Convention Center, Rogers Centre, Canon Theatre, National Trade Centre, Sony Centre, Eaton's Centre, Harbourfront, Yorkville, Ontario Place, Entertainment District, Fashion District, Financial District, Theatre District. With a sophisticated guestroom design, guests will have the opportunity to experience all the finest details. These include: an oversized desk, high-speed Internet access, the Hilton Serenity collection and an in-room safe. Upgrade to our newly renovated deluxe guestrooms or our luxurious Executive guestrooms offering additional special touches for an exceptional hotel experience. Executive Floor guests can check in and out expeditiously in the exclusive Lounge courtesy of a personal Concierge. At the Hilton Toronto hotel you can enjoy a world of culinary delights, all under one roof. Each of our three restaurants and bars are under the meticulous care of Executive Chef Prendergast. We offer a variety of settings with the versatility of being able to grab a quick bite on your way to a meeting, or savor an intimate meal with family, friends or valued associates. Savor an unprecedented Canadian-inspired menu in our award-winning TUNDRA Restaurant or enjoy a casual meal in Barrister's. Ruth's Chris Steakhouse offers USDA Prime Beef, still sizzling when the plate arrives. Experience the elegance and sophistication of a truly memorable event in one of our 19 well-appointed function rooms, including the newly renovated convention level. From an intimate gathering in the Tom Thomson room to a product launch in the Toronto Ballroom, the hotel blends experience and creativity with our event planning team to flawlessly execute your meeting. Travel should take you places!
The Strathcona hotel is a mainstay located in Torontos downtown core. We are one-of-a-kind and welcome guests from near and far. Our 194 guest rooms are cozy and contemporary. Many of our guests say were the perfect place to lay your head before you tackle a day in Toronto. The Pub is located in the lower level of the hotel. Catch the game, sip on your favourite beverage or sample dishes from our sharing menu in the vintage style surroundings. Start each day off the right way in the York Street Caf. We invite you to taste local and fresh dishes from our breakfast bar. You cant find a more central location than the Strathcona Hotel in downtown Toronto. We are kitty-corner to Union Station in the heart of the Financial District. For those that are traveling into Toronto all major airports can be easily accessed by taking the UP Express of the Porter shuttle, just steps from our front doors.
Cleanliness
8,5
Comfort
8,0
Location
9,5
Services
7,7
Staff
8,6
Overall 8,2 Excellent
Based on 1 483 reviews
All reviews
All reviews
Cleanliness
8,5
Comfort
8,0
Location
9,5
Services
7,7
Staff
8,6
Good7,7
Excellent8,5
Pros: The overall hotel was cute and small. It was a great location to everything. We didnt have a car and it was close enough to walk,uber, or use the train to get to most of the thigs we wanted to do and see.
Excellent8,5
Pros: Great value for money considering downtown location. Clean. Efficient check in and given a room upgrade.
Excellent8,0
Excellent8,8
Pros: Walking across the street you could see CN Tower. Everything was in walking distance. Parking was reasonable and had many options. Safe and clean, overall nice place to stay for a reasonable price.
Good7,1
Pros: Location
Restaurant on sight has good reasonably priced breakfast
Hardwood floors in rooms
Good6,2
Pros: The staff was very nice and professional. The location was really good, close to most amenities.
Excellent8,0
Pros: Everything. Friendly clean.
Excellent8,0
Pros: Clean nice and bed was comfortable
Okay5,1
Pros: Downtown location
Good7,7
Pros: Location and underground parking right next door. Very convenient. Staff were welcoming. Room size is small but great for a short stay. A great find in downtown TO considering other pricier options.
Excellent8,2
Pros: The hotel is located very close to all the downtown venues and Union Station for easy access.
It is good value for money, but it is definitely a budget hotel, no frills. Kept very clean, and was adequate for a business stay by myself, but small size of room and lack of amenities would mean I wouldn't bring my family back.
Mediocre3,0
Pros: location is good
Good6,7
Pros: Nicely updated and decorated. Wi-fi.
Okay5,3
Pros: Comfortable bed, clean conditions.
Good7,3
Pros: Location was a key point since we walked to all shopping amenities and concerts.
Good7,3
Pros: Location is superb, rooms are basic but clean, the restaurant and bar are good and the internet comparitively cheap.
Okay4,0
Pros: stayed in the "Executive" room and door hit the TV cabinet as i opened it. two people couldn't pass by end of the bed simultaneously as the room was so small. This would only be considered a large or executive room if you were a munchkin. Avoid
Good6,4
Pros: The location very good near all the main attractions
Cons: Great location, clean and comfortable, great breakfast. Just a bit noisy poor insulation you can hear plumbing ie people taking their showers but overall a good place
8,5 Excellent
Pros: The overall hotel was cute and small. It was a great location to everything. We didnt have a car and it was close enough to walk,uber, or use the train to get to most of the thigs we wanted to do and see.
Cons: The rooms were small. I wish there were higher floors with more of a city view. Also the tv was in a awkward location to watch. Breakfast was not included, which would have been nice since we stayed for so long.
8,5 Excellent
Pros: Great value for money considering downtown location. Clean. Efficient check in and given a room upgrade.
Cons: Room is a bit small but adequate.
8,0 Excellent
Pros:
Cons: the rooms are very small and parking is hard to find
8,8 Excellent
Pros: Walking across the street you could see CN Tower. Everything was in walking distance. Parking was reasonable and had many options. Safe and clean, overall nice place to stay for a reasonable price.
Cons:
7,1 Good
Pros: Location
Restaurant on sight has good reasonably priced breakfast
Hardwood floors in rooms
Cons: Rooms are very small but clean
6,2 Good
Pros: The staff was very nice and professional. The location was really good, close to most amenities.
Cons: The vibe of the place is off because it is dark and the rooms are so, so small. The pictures of the room on this site are nice, but in all actuality, the rooms were too small for comfort. We didn’t even stay at this hotel for longer than an hour because the room wasn’t comfortable. There were windows, but facing inward and dark.
8,0 Excellent
Pros: Everything. Friendly clean.
Cons: Prepaid then charged my account. Still waiting for it back.
8,0 Excellent
Pros: Clean nice and bed was comfortable
Cons: Room was very very small no chairs and could barely move around
5,1 Okay
Pros: Downtown location
Cons: Booked a room with two double beds, checked in and given a room with only one bed, then told that there were no other rooms available and that even though we'd booked a room with two doubles on Kayak they wouldn't honor it because they only guarantee room type when booked on their website. The hotel was also incredibly noisy - we could hear every little thing on our floor all night.
7,7 Good
Pros: Location and underground parking right next door. Very convenient. Staff were welcoming. Room size is small but great for a short stay. A great find in downtown TO considering other pricier options.
Cons: TV signal was VHS tape quality - inexplicably bad for a hotel at this price level and location!
8,2 Excellent
Pros: The hotel is located very close to all the downtown venues and Union Station for easy access.
It is good value for money, but it is definitely a budget hotel, no frills. Kept very clean, and was adequate for a business stay by myself, but small size of room and lack of amenities would mean I wouldn't bring my family back.
Cons: Rooms are very clean and well kept, with nice white linens, but TINY. Almost brought me back to my university days, the rooms have a dorm room feel about them.
3,0 Mediocre
Pros: location is good
Cons: one of girl staff was not kind
6,7 Good
Pros: Nicely updated and decorated. Wi-fi.
Cons:
5,3 Okay
Pros: Comfortable bed, clean conditions.
Cons: Paper thin walls, next-door neighbor (511) loud talking on the phone at 4:20A.M., continued by loud TV, then his very loud laughter at TV movie at 5:00A.M. The lack of response from hotel staff to solve this situation. As I quickly left the hotel at 5:50a.m. to go elsewhere for sleep, the man next door was still loudly making his presence known. The night clerk seemed sympathetic, but unwilling/afraid to commit to any form of action.
7,3 Good
Pros: Location was a key point since we walked to all shopping amenities and concerts.
Cons: The room was too small making it uncomfortable to move about. Three people stayed in the room. No fan in the bathroom. Not enough shelves in the bathroom. Too noisy.
7,3 Good
Pros: Location is superb, rooms are basic but clean, the restaurant and bar are good and the internet comparitively cheap.
Cons:
4,0 Okay
Pros: stayed in the "Executive" room and door hit the TV cabinet as i opened it. two people couldn't pass by end of the bed simultaneously as the room was so small. This would only be considered a large or executive room if you were a munchkin. Avoid
Cons: size of room was farcical
6,4 Good
Pros: The location very good near all the main attractions
8,0 Excellent
Pros: The price was perfect for my budget
Cons: No
3,2 Mediocre
Pros: location
Cons: small room and no fridge
6,4 Good
Pros: the staff, location of the hotel
Cons: we were first given an old noisy room and we paid and reserved a premium room not a standard. We only found this out when we asked for a quieter room and got the room we reserved in the first place.
The Strathcona hotel is a mainstay located in Torontos downtown core. We are one-of-a-kind and welcome guests from near and far. Our 194 guest rooms are cozy and contemporary. Many of our guests say were the perfect place to lay your head before you tackle a day in Toronto. The Pub is located in the lower level of the hotel. Catch the game, sip on your favourite beverage or sample dishes from our sharing menu in the vintage style surroundings. Start each day off the right way in the York Street Caf. We invite you to taste local and fresh dishes from our breakfast bar. You cant find a more central location than the Strathcona Hotel in downtown Toronto. We are kitty-corner to Union Station in the heart of the Financial District. For those that are traveling into Toronto all major airports can be easily accessed by taking the UP Express of the Porter shuttle, just steps from our front doors.
Showcasing a one-of-a-kind location within Rogers Centre in the heart of the city's bustling downtown district, Toronto Marriott City Centre Hotel is an unforgettable destination for work and play. We welcome you with award-winning service and the perfect blend of style and substance. Settle in to spacious rooms - among the largest in Toronto - and take advantage of complimentary Wi-Fi and other thoughtful perks. Book one of our suites with views of Rogers Centre, perfect for sports fans or business guests planning corporate hospitality events. Elsewhere at the hotel, you can enjoy a swim in the indoor pool or a workout in the gym before heading to Sportsnet Grill for a meal and a drink, highlighted by stadium views. We offer an on-site Starbucks® as well, so you can satisfy your coffee cravings. Those planning events in the city center will appreciate our versatile indoor/outdoor venues and customized catering services. Should you wish to explore, the best of downtown Toronto is right at your fingertips.
Cleanliness
9,1
Comfort
8,9
Location
9,4
Services
8,6
Staff
9,0
Overall 8,2 Excellent
Based on 1 257 reviews
All reviews
All reviews
Cleanliness
9,1
Comfort
8,9
Location
9,4
Services
8,6
Staff
9,0
Excellent9,7
Pros: Stayed for a concert loved it
Excellent8,5
Pros: Supurb downtown location. The lobby bar view of the baseball field inside the Rogers Centre was pretty cool and would be awesome on game day.
Excellent9,7
Pros: Fast check in, complimentary breakfast above the norm, close to transport and entertainment
Excellent10,0
Pros: Location and available valet parking saved us a lot of stress.
Very friendly, helpful staff
Excellent8,5
Pros: Our room overlooked the field. And it was fun to watch them prepare for the home opener. Staff was great very helpful and friendly.
Excellent9,4
Pros: We took train, then walked mostly through skyway bridges from airport. Staff was friendly, room clean and ready for us. One night stay, was a comfortable rest. Was able to use Netflix to watch a show.
Excellent10,0
Pros: Large rooms and beautiful large bathroom. Staff friendly and happy to help
Good6,0
Pros: The staff is extremely helpful and the location is great, right by the CN tower, walking distance to Union Station (about 10 minutes). The room I stayed in was very spacious.
Okay4,5
Pros: the location and the room was clean.
Excellent9,7
Pros: The convenience, it’s close to the majority of the tourist attractions and great places to eat.
Excellent8,5
Pros: it was a nice view and the water front wasn't to far from the amphitheater were i was going
Excellent10,0
Pros: The room was big and had a view of the rogers centre, which we loved. Really liked that the screen tv welcomes you by your name, I thought that was excellent customer service.
The bathroom was nicely decorated and I felt it was different then the regular hotel room.
Excellent8,0
Pros: We loved the location as it was a perfect home base for us to explore downtown Toronto on foot, via the Subway, streetcar and taxi cab. We initially chose the hotel for its close proximity to the cne and the cn Tower but were pleasantly surprised at how easy it was to access many tourist attractions in the area. The hotel itself was clean, the pool was lovely and the staff were exceptionally pleasant. We'll be back!
Good6,7
Pros: It's right next to the ballpark. You can eat lunch and watch the game from the hotel restaurant. Centrally located. It's super convenient.
Excellent8,0
Pros: The hotel was very convenient and central to many of the Toronto tourist attractions, and the novelty of watching the baseball game from the restaurant was great.
Excellent8,0
Pros: City view room wasn't available when we arrived (which we were supposed to get) so they gave us a room with a view of the centre feild of the Rogers Centre so we watched the Blue Jays baseball game from our room. Loved it!
Pros: Supurb downtown location. The lobby bar view of the baseball field inside the Rogers Centre was pretty cool and would be awesome on game day.
Cons: Lousy view from our city view room on the 1st floor.
Fitness center was nice but lacking a sauna , change area and sundries and other simple amenities.
9,7 Excellent
Pros: Fast check in, complimentary breakfast above the norm, close to transport and entertainment
Cons: Expensive parking. Wifi should be free.
10,0 Excellent
Pros: Location and available valet parking saved us a lot of stress.
Very friendly, helpful staff
Cons: We were booked for 3 people and only had 2 coffee cups. No microwave which should be standard
8,5 Excellent
Pros: Our room overlooked the field. And it was fun to watch them prepare for the home opener. Staff was great very helpful and friendly.
Cons:
9,4 Excellent
Pros: We took train, then walked mostly through skyway bridges from airport. Staff was friendly, room clean and ready for us. One night stay, was a comfortable rest. Was able to use Netflix to watch a show.
Cons: Recreation areas not available during our short stay.
10,0 Excellent
Pros: Large rooms and beautiful large bathroom. Staff friendly and happy to help
Cons:
6,0 Good
Pros: The staff is extremely helpful and the location is great, right by the CN tower, walking distance to Union Station (about 10 minutes). The room I stayed in was very spacious.
Cons: The hotel was being renovated, so there was no convenient access to a pool or fitness centre (you would have to go to the Delta hotel a couple of blocks away for that); the ice machine/vending machine room on my floor was locked with no sign or note explaining the reason or where to go for an open ice/vending machine room -- maybe those are also being renovated.
My particular room seemed to be in need of renovations as well (like caulking the bathtub).
After the renovations are completed things should be OK, but I was really disappointed as I had no heads up about these issues and would have booked a different hotel if I had known about them.
4,5 Okay
Pros: the location and the room was clean.
Cons: the manager isnt truthful and gives a horrible scammer vibe. its a long story, but he just lies to secure a sale and is very deceitful.
also hotel management was slow and needed to be called multiple times for small concerns. it was annoying having to keep calling and reminding them.
also the hotel had loud and disturbing noises as early as 6am and throughout the morning which made waking up very unpleasant.
also no toothpaste, and the tv remote was missing.
9,7 Excellent
Pros: The convenience, it’s close to the majority of the tourist attractions and great places to eat.
Cons: Only thing, the room had a bit of a pet smell too it. I have a dog at home, so it wasn’t enough to bother me, but definitely noticeable and unexpected.
8,5 Excellent
Pros: it was a nice view and the water front wasn't to far from the amphitheater were i was going
Cons: it was over priced for a small hotel like that
10,0 Excellent
Pros: The room was big and had a view of the rogers centre, which we loved. Really liked that the screen tv welcomes you by your name, I thought that was excellent customer service.
The bathroom was nicely decorated and I felt it was different then the regular hotel room.
Cons:
8,0 Excellent
Pros: We loved the location as it was a perfect home base for us to explore downtown Toronto on foot, via the Subway, streetcar and taxi cab. We initially chose the hotel for its close proximity to the cne and the cn Tower but were pleasantly surprised at how easy it was to access many tourist attractions in the area. The hotel itself was clean, the pool was lovely and the staff were exceptionally pleasant. We'll be back!
Cons: The exterior grounds were not up to the standard one would expect for an International hotel, (weeds, faded paint on signs, etc.)
6,7 Good
Pros: It's right next to the ballpark. You can eat lunch and watch the game from the hotel restaurant. Centrally located. It's super convenient.
Cons: I hated the fact that they charge to use wifi or the internet in the business center.
8,0 Excellent
Pros: The hotel was very convenient and central to many of the Toronto tourist attractions, and the novelty of watching the baseball game from the restaurant was great.
Cons:
8,0 Excellent
Pros: City view room wasn't available when we arrived (which we were supposed to get) so they gave us a room with a view of the centre feild of the Rogers Centre so we watched the Blue Jays baseball game from our room. Loved it!
Cons:
Showcasing a one-of-a-kind location within Rogers Centre in the heart of the city's bustling downtown district, Toronto Marriott City Centre Hotel is an unforgettable destination for work and play. We welcome you with award-winning service and the perfect blend of style and substance. Settle in to spacious rooms - among the largest in Toronto - and take advantage of complimentary Wi-Fi and other thoughtful perks. Book one of our suites with views of Rogers Centre, perfect for sports fans or business guests planning corporate hospitality events. Elsewhere at the hotel, you can enjoy a swim in the indoor pool or a workout in the gym before heading to Sportsnet Grill for a meal and a drink, highlighted by stadium views. We offer an on-site Starbucks® as well, so you can satisfy your coffee cravings. Those planning events in the city center will appreciate our versatile indoor/outdoor venues and customized catering services. Should you wish to explore, the best of downtown Toronto is right at your fingertips.
A stay at Holiday Inn Toronto Downtown Centre places you in the heart of Toronto, within a 10-minute walk of Ryerson University and Yonge-Dundas Square. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Planning an event in Toronto? This hotel features 8846 square feet (822 square meters) of event facilities. Self parking (subject to charges) is available onsite.
Cleanliness
8,3
Comfort
8,1
Location
8,9
Services
7,8
Staff
8,6
Overall 8,0 Excellent
Based on 761 reviews
All reviews
All reviews
Cleanliness
8,3
Comfort
8,1
Location
8,9
Services
7,8
Staff
8,6
Good6,5
Pros: Great location to The Village
A restaurant, a pub and a Starbucks are on property which is nice
Good7,4
Pros: The concierge Alex was great on his suggestions for restaurants. He also gave excellent tips on the subway and street cars; this helped us get around town Nice location. Bathroom was spotless
Good6,8
Pros: Great central location
Good7,1
Pros: Location
Good7,7
Pros: The bed was so comfy! And the towels were really nice too!
Excellent8,0
Pros: The location was very convenient and it was easy to get to any part of downtown. It was also pretty easy to use public transportation to get there from the airport which was my concern. There are plenty of restaurants and shops within a couple of blocks of the hotel. Another nice perk was a movie theater a couple of buildings over which was great.
The staff was really pleasant and accommodating. The cleaning crew was amiable and checked in about when the room would be cleaned. I really appreciated not feeling rushed to get so the room could be cleaned.
I would definitely like to stay there again.
Okay5,4
Pros: Pool and fitness center were nice.
Good6,5
Pros: Great location.
Good6,4
Good6,0
Pros: central convenient location
Mediocre3,6
Pros: it was cloae to lots of shops
Good6,8
Pros: Very clean hotel, excellent central location near the subway and streetcars. Staff friendly and matter-of-fact. Good value for the money. Well-stocked gift shop in the lobby.
Good6,8
Pros: Proximity to subway, good location. Our maid (Shelly) made a very good job of making the beds and tidying the room despite all of our clutter!
Excellent8,0
Pros: convenice to subway and attractions
Okay5,6
Pros: The staff was terrific, extremely helpful, and the restaurant facilities were good, offering choices for all times of the day.
Okay4,0
Pros: $self.pros
Okay5,6
Pros: cleanliness site staff
Good6,8
Pros: Its convenient location. The subway and streetcar connections ... easy walking distance to everything I wanted to visit, business and pleasure
Pros: Great location to The Village
A restaurant, a pub and a Starbucks are on property which is nice
Cons: Desk staff seemed to be bothered by checking in.
Beds are hard, pillows are too soft.
Bathroom had long dark hair everywhere and I have a shaved head
Room was small and was supposed to be King Size
7,4 Good
Pros: The concierge Alex was great on his suggestions for restaurants. He also gave excellent tips on the subway and street cars; this helped us get around town Nice location. Bathroom was spotless
Cons: Rooms very small. Scuff marks on the walls
Wifi disconnected frequently
6,8 Good
Pros: Great central location
Cons: I chose this hotel for the fitness centre but it was closed down for renovations and I was unable to workout, I was offered ryerse. University facilities but I'd have to bundle up walk a short distance outside and the weather was less then favorable and time was an issue
7,1 Good
Pros: Location
Cons: Check-in process was extremely slow.
7,7 Good
Pros: The bed was so comfy! And the towels were really nice too!
Cons: I hated that people were allowed to smoke right at the door. That was disgusting!
8,0 Excellent
Pros: The location was very convenient and it was easy to get to any part of downtown. It was also pretty easy to use public transportation to get there from the airport which was my concern. There are plenty of restaurants and shops within a couple of blocks of the hotel. Another nice perk was a movie theater a couple of buildings over which was great.
The staff was really pleasant and accommodating. The cleaning crew was amiable and checked in about when the room would be cleaned. I really appreciated not feeling rushed to get so the room could be cleaned.
I would definitely like to stay there again.
Cons: The room was a little small, but I think I could've upgraded if I chose.
5,4 Okay
Pros: Pool and fitness center were nice.
Cons: The room here was so small. We had four of us and it was very cramped. No walking room at ends of beds or between them. Smallest room I have ever seen. The temperature didn't work at all in the room and was way to hot or too cold. Toilet did not flush correctly and would have to call down to get a plunger. Not a comfortable room at all.
6,5 Good
Pros: Great location.
Cons: The rooms were small in my opinion. I stayed from a Friday-Sunday. The wifi was HORRIBLE. It would disconnect as I was using it all the time. The only time I had good service was near the pool or lobby. The lady at check in could also have been a bit friendlier.
6,4 Good
Pros:
Cons: sauna changing rooms
6,0 Good
Pros: central convenient location
Cons:
3,6 Mediocre
Pros: it was cloae to lots of shops
Cons: it was pretty dirty
6,8 Good
Pros: Very clean hotel, excellent central location near the subway and streetcars. Staff friendly and matter-of-fact. Good value for the money. Well-stocked gift shop in the lobby.
Cons:
6,8 Good
Pros: Proximity to subway, good location. Our maid (Shelly) made a very good job of making the beds and tidying the room despite all of our clutter!
Cons: Could have done with a kettle rather than filter coffee machine (not good for making tea!) Fire alarm three nights in a row! (Fortunately we were out for the first one but were still disturbed by two! Apparentely false alarms) there seemed to be a lack of organisation from staff as people were entering the building with alarm going! And no one checking whether we were out of our rooms or not!
8,0 Excellent
Pros: convenice to subway and attractions
Cons: no doorman at front entrance to direct you to parking or check in
5,6 Okay
Pros: The staff was terrific, extremely helpful, and the restaurant facilities were good, offering choices for all times of the day.
Cons: The room was so small, we couldn't even open the suitcase stand all the way. We had to put most of our luggage (2 suitcases) on the other bed. That was a little uncomfortable. Wish we could have gotten a room with one bed.
4,0 Okay
Cons: smoking room....
5,6 Okay
Pros: cleanliness site staff
Cons: hotel corridors are smelly and needs refurbishment
6,8 Good
Pros: Its convenient location. The subway and streetcar connections ... easy walking distance to everything I wanted to visit, business and pleasure
Cons: The state of the in room TV set. It wasn't working properly. I wasn't there to watch television so I didn't complain ... however, if I had wanted to watch a special I might have.
A stay at Holiday Inn Toronto Downtown Centre places you in the heart of Toronto, within a 10-minute walk of Ryerson University and Yonge-Dundas Square. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Planning an event in Toronto? This hotel features 8846 square feet (822 square meters) of event facilities. Self parking (subject to charges) is available onsite.
With a stay at Chelsea Hotel, Toronto, you'll be centrally located in Toronto, within a 10-minute walk of Yonge-Dundas Square and Toronto Eaton Centre. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Toronto? This hotel has facilities measuring 5200 square feet (483 square meters), including conference space. Self parking (subject to charges) is available onsite.
Cleanliness
8,0
Comfort
7,9
Location
9,0
Services
7,6
Staff
8,3
Overall 7,9 Good
Based on 4 981 reviews
All reviews
All reviews
Cleanliness
8,0
Comfort
7,9
Location
9,0
Services
7,6
Staff
8,3
Excellent10,0
Good6,0
Pros: The staff were lovely.
Excellent9,4
Pros: This is more of a business hotel so don’t expect 5 star luxury but it was significantly better value than other hotels in Toronto. However, it was great for the value, clean, great location and friendly staff. Beds were very comfy but may be too soft for some. I will definitely stay again!
Okay5,7
Pros: Location was good for being in the heart of downtown
Good6,5
Pros: Location
Good6,0
Pros: Location
Excellent8,5
Pros: Overall, the stay was good.
Excellent10,0
Pros: Separate kids pool and play area
Good7,4
Pros: Location was great and the hotel was great
Excellent8,0
Pros: The size of the room, the location, buffet, clean hotel
Excellent8,2
Pros: The location was excellent, the room size wonderful, the beds supremely comfortable.
Good7,7
Pros: We found the hotel staff to be welcoming and helpful. The room was basic , but comfortable. The balcony was covered in bird poop and there was a cup of cigarette butts sitting just outside the glass. The hotel is centrally located and within walking distance to attractions.
Excellent8,0
Pros: It was a releaf to get to the hotel. It took 2 hours to get to the hotel because of the Santa Parade. Not your fault.
Good7,0
Pros: The handy location and the comfort of the bed. It was easy to check in. Good but expensive parking.
Okay4,0
Pros: Great location, lots of shopping and restaurants within walking distance
Cons: Pricey for the size of room and no mini fridge.
9,4 Excellent
Pros: This is more of a business hotel so don’t expect 5 star luxury but it was significantly better value than other hotels in Toronto. However, it was great for the value, clean, great location and friendly staff. Beds were very comfy but may be too soft for some. I will definitely stay again!
Cons:
5,7 Okay
Pros: Location was good for being in the heart of downtown
Cons: I reserved a room through WestJet that did not exist at the hotel, had to pay extra fees to get a lower class room. The rooms were outdated, the mattresses and pillows were just ok.
6,5 Good
Pros: Location
Cons: They have limited parking for large vehicles and once it’s full, they give you a map to drive around the city to various lots and garages to park. These are not too close. 3 blocks to over a kilometer! The staff was not terribly helpful. They don’t take a few USA credit cards. They lost my paperwork over the course of 12 hours. A lot of what they do is not electronic.
6,0 Good
Pros: Location
Cons: No shower cap, sewing kit, slippers, umbrella or mini bar in room.
Dishevelled balcony.
Hot room.
8,5 Excellent
Pros: Overall, the stay was good.
Cons: The price of the breakfast; $30 all you can eat, but I did not want to eat much. I was quite shocked and I will not eat breakfast there again.
10,0 Excellent
Pros: Separate kids pool and play area
Cons:
7,4 Good
Pros: Location was great and the hotel was great
Cons: Some staff could care less some really went the extra mile !
8,0 Excellent
Pros: The size of the room, the location, buffet, clean hotel
Cons: Bed was sneaky...something not right with the bed.
8,2 Excellent
Pros: The location was excellent, the room size wonderful, the beds supremely comfortable.
Cons: The only negative was that the room was a little cold.
7,7 Good
Pros: We found the hotel staff to be welcoming and helpful. The room was basic , but comfortable. The balcony was covered in bird poop and there was a cup of cigarette butts sitting just outside the glass. The hotel is centrally located and within walking distance to attractions.
Cons:
8,0 Excellent
Pros: It was a releaf to get to the hotel. It took 2 hours to get to the hotel because of the Santa Parade. Not your fault.
Cons:
7,0 Good
Pros: The handy location and the comfort of the bed. It was easy to check in. Good but expensive parking.
Cons:
4,0 Okay
Pros: Great location, lots of shopping and restaurants within walking distance
Cons: Room was very small, very noisy, uncomfortable bed
6,7 Good
Pros: good linen
Cons:
7,0 Good
Pros: the convenience
Cons: loved everything
6,7 Good
Pros: The location was great.
Cons: There was a lot of noise in the front entrance near the desk. This was due to all the people that were there.
6,8 Good
Pros: Nice place, near subway. Fine room and bed.
2,4 Mediocre
Pros: location
Cons: the hotel has become very run down and tattered.
8,0 Excellent
Pros: the deluxe bedding
Cons: the deck are absolutely terrible, when you open up your curtains you have pigeons nesting and cooing and their is pigeon poop all over the deck. Some attempt should be made to clean the decks
7,2 Good
Pros: friendly staff at all levels.
With a stay at Chelsea Hotel, Toronto, you'll be centrally located in Toronto, within a 10-minute walk of Yonge-Dundas Square and Toronto Eaton Centre. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Toronto? This hotel has facilities measuring 5200 square feet (483 square meters), including conference space. Self parking (subject to charges) is available onsite.
Our postmodern limestone building was designed by world renowned architect Moshe Safdie. It was completed in 2003 to match its surrounding theatre establishments.Situated in the heart of one of Torontos most vibrant neighbourhoods, the Pantages Hotel is steps away from theatres, top shopping destinations, and Canadas longest street (Yonge Street). We are also directly across the street from St. Michaels hospital.
Cleanliness
8,3
Comfort
8,2
Location
9,0
Services
7,6
Staff
8,1
Overall 7,9 Good
Based on 294 reviews
All reviews
All reviews
Cleanliness
8,3
Comfort
8,2
Location
9,0
Services
7,6
Staff
8,1
Excellent9,4
Pros: staff courtesy and professionalism.
Good7,7
Pros: Good location and price
Nice staff
Okay4,8
Good6,0
Pros: Staff very pleasant.
Okay5,1
Excellent10,0
Pros: Locations is amazing, just steps from Queen St subway, lots of restaurants, shopping, and coffee shops nearby. The staff are super friendly and the complimentary fruit infused water is a very nice touch
Good6,0
Pros: It was convenient to the theatre and made it easier rather than having to drive & find parking.
Good6,7
Pros: Excellent location, beautiful design, good music
Good7,3
Pros: I really like that the staff was really helpful in carring our bagage to our room and the vallet parking
Good7,3
Pros: We were at the hotel because our son was in St. Mike's Hospital. The staff could not have been more helpful and kind. Having Fran's so handy was also excellent for us. From the front desk to the valet parking, all were effiecient and pleasant.
Good6,0
Pros: The bed was very good
Excellent8,0
Pros: An excellent hotel, top quality and fantastic location
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Cons: $self.cons
Good7,2
Pros: Excellent staff.
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Cons: $self.cons
Good6,0
Pros: Well equipped room (although large fridge in small room is noisy at night!)
Good7,2
Pros: The room were very nice. We staying in a kichenette room.
Cons: midnight fire alarm. bathroom could have been cleaner.
7,7 Good
Pros: Good location and price
Nice staff
Cons: Hotel design was a bit dated
4,8 Okay
Pros:
Cons: The rooms were large oh, but they were pretty much apartments that were turned into hotel. The furniture and floors was scratched, the bathroom was very basic and not very clean. The only benefit was there was a kitchenette and it was big in size.
6,0 Good
Pros: Staff very pleasant.
Cons: Seemed dated.
5,1 Okay
Pros:
Cons: Room layout poor, water took forever to get hot, disorganized
10,0 Excellent
Pros: Locations is amazing, just steps from Queen St subway, lots of restaurants, shopping, and coffee shops nearby. The staff are super friendly and the complimentary fruit infused water is a very nice touch
Cons: Actual entrance feels like it is on a side street. Next to a hospital which unfortunately attracts some less desirable elements nearby
6,0 Good
Pros: It was convenient to the theatre and made it easier rather than having to drive & find parking.
Cons: Rooms were very small for more than 2 people
6,7 Good
Pros: Excellent location, beautiful design, good music
Cons:
7,3 Good
Pros: I really like that the staff was really helpful in carring our bagage to our room and the vallet parking
Cons: did not like that conteniental breakfast was not included in the price
7,3 Good
Pros: We were at the hotel because our son was in St. Mike's Hospital. The staff could not have been more helpful and kind. Having Fran's so handy was also excellent for us. From the front desk to the valet parking, all were effiecient and pleasant.
Cons:
6,0 Good
Pros: The bed was very good
Cons:
8,0 Excellent
Pros: An excellent hotel, top quality and fantastic location
7,2 Good
Pros: Excellent staff.
6,0 Good
Pros: Well equipped room (although large fridge in small room is noisy at night!)
Cons: Room overlooked large fans on roof of neighbouring buildings and was noisy at night.
7,2 Good
Pros: The room were very nice. We staying in a kichenette room.
Cons: Parking was difficult.
Our postmodern limestone building was designed by world renowned architect Moshe Safdie. It was completed in 2003 to match its surrounding theatre establishments.Situated in the heart of one of Torontos most vibrant neighbourhoods, the Pantages Hotel is steps away from theatres, top shopping destinations, and Canadas longest street (Yonge Street). We are also directly across the street from St. Michaels hospital.
Come work. Get social. Catch ZZZs.285 guest rooms and 5 meeting spaces at the foot of Yonge and Dundas square, stationed in the center of Torontos playground. Count sheep in our beautifully curated rooms. Plot your next adventure from our bright and social lobby. Submerse yourself in Toronto life from our convenient location.Where every great Toronto adventure begins. Located at the foot of Yonge & Dundas Square. Shop, explore, attend, eat, drink, and experience the 6ix from our central location.We want your Toronto adventure to be unforgettable for the right reasons. Find comfort, service, convenience, and a unique atmosphere when you stay with us.Why fight traffic when you dont have to? All main transportation hubs can be accessed by public transit or by foot.
Cleanliness
8,1
Comfort
7,7
Location
9,0
Services
7,2
Staff
7,8
Overall 7,7 Good
Based on 1 593 reviews
All reviews
All reviews
Cleanliness
8,1
Comfort
7,7
Location
9,0
Services
7,2
Staff
7,8
Excellent8,2
Pros: The location is amazing and the staff was extremely nice.
Okay4,8
Pros: When I checked in I expected a standard room with 2 beds, what I got was only 1 bed. When advertising sales details as standard room, there needs to be something noticeable on the website that there standard rooms only comes with 1 bed. Makes for an awful 1st impression.
Excellent10,0
Pros: Just needed a safe, clean place to sleep.. Because who visits a new city only to stay in the hotel room? Nice staff, awesome bar across the street called The Imperial (just a dive, but good food and staff), I'll be back.
Good7,4
Pros: The view from the 18th floor is incredible.
It was cozy and appealing. Denny's for breakfast down the street. Burrito boyz rescued the night after checking out the bad tapas options. The bed is pretty comfy if you like em soft. Nice storage, nice cleaning staff. It's nice if you don't need too many extras. Security feature to use elevators with room key card
Excellent10,0
Pros: I was very happy with my stay. 3 nights in Toronto for business, but I needed to choose a hotel that would stay within my budget.
The rooms are small, but that did not bother me. 15th floor, wonderful view. Very clean and the staff was very friendly.
Good6,2
Pros: Clean rooms. Nice decor. Nice staff.
Excellent8,0
Pros: Convenient location.
Excellent8,0
Pros: location and price, clean, friendly enough....
Good7,4
Pros: Room clean, good size, free wifi
Good7,4
Pros: great downtown location with restaurants, bars, and shopping
Mediocre2,0
Pros: location
Excellent8,8
Pros: We liked how close to downtown it is.
Good6,3
Pros: Central location
Okay5,7
Pros: Location is just off Eaton Center, easily accessible to subway, shops, etc. Room was in good conditions and very clean.
Mediocre2,7
Pros: I liked nothing about it and I still do not know what amount you booking.com charged my credit card. Kindly send me this info pls.
Good6,7
Pros: Nice hotel very central and conveniently located. It is clean and reasonably priced/
Good7,3
Pros: The location of the hotel is excellent for city travellers. sINCE I last stayed there the hotel has been refubished and is excellent. sHAME the restaurant was not quite finished.
Good6,0
Pros: location is good
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Cons: $self.cons
Mediocre3,0
Pros: I was really disappointed as when we went to check into the Bond Place they told us they had no rooms left and shipped us off to another hotel which was a long walk away I booked the Bond Place as I had stayed before and it was exactly where I needed to be one of your staff was very dismissive of us when we tried to find out how far the new hotel was so as you can imagine it was not a good trip
Good6,0
Pros: Location - in the middle of the city, size of the room
Good7,6
Pros: close to downtown, subways. is quiet hotel even with so many people staying there..
Pros: The location is amazing and the staff was extremely nice.
Cons:
4,8 Okay
Pros: When I checked in I expected a standard room with 2 beds, what I got was only 1 bed. When advertising sales details as standard room, there needs to be something noticeable on the website that there standard rooms only comes with 1 bed. Makes for an awful 1st impression.
Cons:
10,0 Excellent
Pros: Just needed a safe, clean place to sleep.. Because who visits a new city only to stay in the hotel room? Nice staff, awesome bar across the street called The Imperial (just a dive, but good food and staff), I'll be back.
Cons:
7,4 Good
Pros: The view from the 18th floor is incredible.
It was cozy and appealing. Denny's for breakfast down the street. Burrito boyz rescued the night after checking out the bad tapas options. The bed is pretty comfy if you like em soft. Nice storage, nice cleaning staff. It's nice if you don't need too many extras. Security feature to use elevators with room key card
Cons: The bar tapas on friday and Saturdays, $10 for ruffles chips and marble cheese? Not worth it. Get a catering company to help out with the tapas options and get more revenue with better food. The pop machine ate my money. My receipt said i would have a deep soaking tub, i did not.
I suggest the sheets get more attention with appearance.
Internet bandwidth is limited, no netflix.
Towels aren't big enough, not enough pillows, bed really bouncy like it's not on a proper frame. The heat was blowing in my boyfriend's face most of the night, should look into a better heating system. The
10,0 Excellent
Pros: I was very happy with my stay. 3 nights in Toronto for business, but I needed to choose a hotel that would stay within my budget.
The rooms are small, but that did not bother me. 15th floor, wonderful view. Very clean and the staff was very friendly.
Cons: The TV was temperamental and didn't always work.
Besides that, no complaints.
6,2 Good
Pros: Clean rooms. Nice decor. Nice staff.
Cons: No valet. Parking lot across the street so it was awkward to check in. Neighboring rooms and ankle noises could be heard
8,0 Excellent
Pros: Convenient location.
Cons: Parking was not included as well as wifi.
8,0 Excellent
Pros: location and price, clean, friendly enough....
Cons: lots of construction in lobby... front desk seemed under staffed
7,4 Good
Pros: Room clean, good size, free wifi
Cons: Cost extra to check in early
No breakfast included
7,4 Good
Pros: great downtown location with restaurants, bars, and shopping
Cons: Small rooms and small beds
2,0 Mediocre
Pros: location
Cons: - got a call at my hotel room phone and was scammed for credit card info. went to Front Desk, but got no help. Reported to police
- wifi internet wasn't included
- room was crampy, a small studio basically
8,8 Excellent
Pros: We liked how close to downtown it is.
Cons: We wished that the pictures online depicted what the rooms would actually look like. My husband and I had to share a really thin duvet.
6,3 Good
Pros: Central location
Cons: Small room, no refrigerator. I'm very disappointed because I booked the room with preayment for the best fare. I needed to take a second room and I found out that the hotel made me a cheaper rate!
5,7 Okay
Pros: Location is just off Eaton Center, easily accessible to subway, shops, etc. Room was in good conditions and very clean.
Cons: Some services are poor. They provided only one pack of coffee and refuse to refill. The parking is covered and seems to be safe, but quite expensive and you may have unhappy experiences: charged me some extra money when leaving claiming that I exceeded the time with one hour (although the man in charge indicated me a different time limit when I entered).
2,7 Mediocre
Pros: I liked nothing about it and I still do not know what amount you booking.com charged my credit card. Kindly send me this info pls.
Cons: Yes the elevator I hated the idea of using a swipe key, it is stupid.
6,7 Good
Pros: Nice hotel very central and conveniently located. It is clean and reasonably priced/
Cons:
7,3 Good
Pros: The location of the hotel is excellent for city travellers. sINCE I last stayed there the hotel has been refubished and is excellent. sHAME the restaurant was not quite finished.
Cons:
6,0 Good
Pros: location is good
3,0 Mediocre
Pros: I was really disappointed as when we went to check into the Bond Place they told us they had no rooms left and shipped us off to another hotel which was a long walk away I booked the Bond Place as I had stayed before and it was exactly where I needed to be one of your staff was very dismissive of us when we tried to find out how far the new hotel was so as you can imagine it was not a good trip
Cons: The new hotel we where transfered to was not very nice I thought it seemed a bit grotty we thought it was student digs
6,0 Good
Pros: Location - in the middle of the city, size of the room
Cons: One had to wait long time to get breakfast at the hotel restaurant
7,6 Good
Pros: close to downtown, subways. is quiet hotel even with so many people staying there..
Cons: I would like to have seen more variety of items in restaurant. but i ussually dont eat in hotels where i stay.
3,6 Mediocre
Cons: very small rooms, the beds were uncomfortable, and it was very noisy.
Come work. Get social. Catch ZZZs.285 guest rooms and 5 meeting spaces at the foot of Yonge and Dundas square, stationed in the center of Torontos playground. Count sheep in our beautifully curated rooms. Plot your next adventure from our bright and social lobby. Submerse yourself in Toronto life from our convenient location.Where every great Toronto adventure begins. Located at the foot of Yonge & Dundas Square. Shop, explore, attend, eat, drink, and experience the 6ix from our central location.We want your Toronto adventure to be unforgettable for the right reasons. Find comfort, service, convenience, and a unique atmosphere when you stay with us.Why fight traffic when you dont have to? All main transportation hubs can be accessed by public transit or by foot.
