Phoenix Car Hire

Phoenix Car Hire

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Phoenix car hire information

Pick-up location Phoenix
Hire locations 50
Airport locations 25

Phoenix car hire reviews and directory

Rated no. 1
Alamo
Best rated
8,7 Excellent (228 reviews)
1 location in Phoenix
Alamo
Locations in Phoenix
1805 E Sky Harbor Cir S
+1 844 370 9817
  • 8.5
  • 8.9
  • 8.9
  • 8.7
  • 8.4
Recent reviews
10,0 Excellent
Dec 9 2015
Why not drive a Challenger?
Pros: Why rent a normal, boring, dinky little thing when for just a bit more you can drive a Dodge Challenger? I couldn't think of even a bad reason so we took the Challenger and we greatly enjoyed it. A great decision.
Cons: Our weekend wedding was so busy we had little time to actually drive the Challenger as much as I wanted to. Major bummer!
10,0 Excellent
Mar 29 2016
Helpful agent
Pros: Agent tried to get us a better deal. Saved some money.
10,0 Excellent
Apr 7 2016
Great price and good service
Pros: The price was surprisingly low for drop off at another airport.
10,0 Excellent
Apr 20 2016
A very comfortable ride, and good service at both
Pros: Nice, roomy, clean car.
8,4 Excellent
May 24 2016
Good Experience
Pros: I liked the car and quick transactions. The employees were succinct and offered helpful options that ultimately made our experience positive. I'll be coming back.
Cons: I purchased third party insurance and was told at the desk that it may not be enough in case of an accident, which was annoying but realized it was a selling tactic as opposed to a hidden fee. Also, we were advised to upgrade to a mid-size sedan over our compact car, which proved beneficial. However, we were unable to keep the $7/day promotion for all compact and sedan cars the day I made the reservation.
10,0 Excellent
Dec 21 2016
Easy to find to drop off and quick.
Pros: Drop off after one way rental was a piececof cake. Location well signed from Freeway. Gas station close by to top up with fuel if that's your option. Speedy shuttle to terminals.
10,0 Excellent
Mar 10 2017
Pros: Easy pick up and easier drop off. Very quick and staff was polite.
10,0 Excellent
Jun 7 2017
Pros: Real good car and very easy pick up and droop off.
2,0 Mediocre
Jun 16 2017
Switch
Pros: Easy checkin when returning the car.
Cons: What was described on the web site is not what i was given upon check in. To get what i thought i had reserved cost me a $50 upgrade. Honesty??? The car had no get up snd go whstsoever. Car was ok but performance was terrible.
8,8 Excellent
Apr 22 2018
Pros: The car was fuel efficient and had new features we hadn’t yet experienced in a 2018! Vehicle
Cons: Front seat was not very comfortable
Rated no. 2
Enterprise
7,8 Good (308 reviews)
16 locations in Phoenix
Enterprise
Locations in Phoenix
122 North 2nd Street
+1 602 253 9322
1225 S 7th St
+1 602 257 4177
1805 E Sky Harbor Cir S
+1 844 816 4387
1945 W Dunlap Suite 4
+1 602 870 8662
2425 W Camelback Rd
+1 602 336 1503
24333 N 19th Ave
+1 623 587 9535
2750 W Camelback Rd
+1 602 242 7199
2810 E Bell Rd
+1 602 485 7735
2929 North 75th Ave, Suite 11
+1 623 691 9664
4121 S Central Ave
+1 602 232 6090
4139 W Bell Rd Ste 15
+1 602 547 1119
4206 E Chandler Blvd Ste 32
+1 480 706 8220
4635 N 7th St
+1 602 265 1111
4931 E Mcdowell Rd
+1 602 381 7267
555 W Bell Rd
+1 602 439 6818
9210 N Cave Creek Rd
+1 602 331 4021
  • 7.7
  • 8.0
  • 8.1
  • 7.6
  • 7.7
Recent reviews
6,8 Good
Mar 14 2019
Pros: Staff on pickup helped resolve incorrect pricing.
Cons: Staff at dropoff incorrectly charged me. Now I need to follow up to correct overcharge.
2,8 Mediocre
Aug 29 2016
Pros: pick up and drop off of the vehicle was easy.
Cons: no additional accessories for example a car seat for a toddler. I had to go out an buy one for $80.
8,4 Excellent
Sep 23 2016
Not bad, can improve
Pros: The car wasn't ready, we got an upgrade that was good, but they were having a lot of difficulties with other clients, arguments, voice raise that makes me feel uncomfortable. Not with me, but still gave a bad impression of the company and employees.
Cons: Like the free upgrade.
9,6 Excellent
Oct 9 2016
Great alternative to expensive airport rentals
Pros: We took a short Uber ride from the airport and still saved a ton from the rental prices there. We had about a 30-40 minute wait and were charged $2 more than what my kayak total said but id definitely rent from them again. They were very friendly, offered us a huge upgrade from an economy car to a truck and the vehicle was in great shape.
7,2 Good
Oct 10 2016
Good experience, but extra fees
Pros: Courteous, prompt service. Good vehicle. Easy transaction
Cons: Extra insurance charges without asking. Ended up paying an extra $100.
9,6 Excellent
Oct 12 2016
Sua motu
Pros: The price was good
Cons: The wait, unstaffed, long li
6,0 Good
Oct 13 2016
Enterprise rental lots may be different franchises
Pros: Rented at the Enterprise on South 7th in Phoenix. Great Price and service. I would use them again. But this location is not at the airport.
Cons: The Enterprise business site at the Phoenix airport is not the same as the franchise on South 7th. its rentals are much more expensive. Moreover, it provides no assistance unless you rent one of its cars. Indeed, other franchises cannot pick you up at the airport. A shuttle driver told us where to find a cab, a cab that took us to the wrong Enterprise car lot. Although the cabby got it wrong, the staff and facility on South 7th earned a 10 out of 10 on my scale.
8,0 Excellent
Oct 26 2016
Nice people
Pros: Very nice people and easy and helpful
Cons: Online says to go to the shuttle at the airport whites not true. You need to take a taxi to this location.
8,8 Excellent
Oct 27 2016
Phoenix
Pros: On Kayak we reserved a car through Enterprise and upon our arrival at Skye Harbor airport we took the shuttle to the car rental pick-up location. We got through the initial questions and the amount was $300 more than was quoted online. The associate called a manager over and it was determined I had reserved the car through a remote location, not the airport location. The manager very nicely honored the price.
2,0 Mediocre
Nov 7 2016
Cons: Had to wait an hour to pick up the car because they ran out of vehicles.
Rated no. 3
E-Z Rent-A-Car
6,9 Good (113 reviews)
1 location in Phoenix
E-Z Rent-A-Car
Locations in Phoenix
1805 E. Sky Harbor Circle South
+1 602 282 4935
  • 6.7
  • 7.6
  • 7.4
  • 6.3
  • 6.7
Recent reviews
7,6 Good
Jan 7 2016
great price
Pros: Good car, great price. easy return
Cons: long wait in pick up line
4,0 Okay
May 6 2016
Pros: The car ran fine
Cons: Check-in line and wait was too long (45+). The car was filthy when I picked it up, which made it hard to inspect for damage. The "change oil and inspection" message kept alarming all week and was annoying.
4,0 Okay
May 16 2016
Pros: The pick-up and returning processes were ok.
Cons: I ordered car like Nissan Versa sedan (or similar), but E-Z Advantage offered only 3-doors car and asked additional money for 5-doors sedan. I'd like to see at the webpage final price with all taxes, incl. insurance etc. Now the final price raised almost 2 times.
2,0 Mediocre
Dec 8 2016
Rental company charges are much higher than the ag
Cons: Very poor service to start with. They offered me an upgrade for a price and then the charges are much higher on my credit card. Also their system says I was late in returning their car by 2 hours which is not true and I was charged an extra day for that as well. I am still in the process of resolving this issue with the customer care. I used this company since they offered cheaper pricing thru kayak. I will not rent a car from this company again.
9,6 Excellent
Feb 28 2017
Perfect car
Pros: Upgraded from van to Yukon. Large with lots of space for the price.
Cons: Picking up at the airport is much more costly than if you can get farther away.
10,0 Excellent
Mar 2 2017
mostly great
Pros: Airport rep took extra time to explain routes to where we were going, also pointed out advantages to upgrade size - which we were very glad we did
Cons: no snow scraper in car - caught in a snow storm
8,4 Excellent
Mar 23 2017
Good value for the money
Pros: Very good value for the money. All of the employees I dealt with were friendly and helpful.
Cons: I had to wait a long time to pick up the car since it seems like each rental pickup requires an unusual amount of processing - though this tends to be true of every rental car company.
9,6 Excellent
Jun 7 2017
Pros: The gentleman that checked us in was very nice, check out was smooth and quick
Cons: The line was extremely long, 2 member behind the counter for at least 20 people waiting. There was another employee there not helping customers check in. I'm not exactly sure what she was doing. Once a 3rd member came to the counter things moved much faster.
9,6 Excellent
Dec 18 2015
Pros: Overall a great experience for the money, only downside was that initially EZ was difficult to find at thr rental car center: it does not have a separate counter, and there are no signs posted outside indicating it's with Advantage. Other than that, thumbs up!
10,0 Excellent
Dec 18 2015
Excellent
Pros: Very friendly , helpful & great deal.
Rated no. 4
Budget
6,5 Good (110 reviews)
4 locations in Phoenix
Budget
Locations in Phoenix
1805 E Sky Harbor Circle South
+1 602 261 5950
18631 North 19th Avenue
+1 602 896 2677
245 East Bell Road
+1 602 437 1273
2640 East Indian School Road
+1 602 957 9836
  • 6.1
  • 7.1
  • 6.9
  • 6.2
  • 6.3
Recent reviews
8,4 Excellent
Mar 26 2017
The people at budget were overwhelmed with pickups
Pros: The car they finally assigned was a ford fusion hybrid that was wonderful.
Cons: Twice we were assigned the same car as another couple leading to arguments on the lot.
10,0 Excellent
Apr 1 2018
Pros: The representative that helped us was wonderful. He offered us to drop the car off at Sky Harbor Airport for no additional charge. He also offered further savings by telling us to return the car by a certain time which we really appreciated.
10,0 Excellent
Apr 20 2018
Pros: Car was spacious for the price. Convenient and easy drop off. Fast pick up.
Cons: The hours they close is quite early but in since they have a drop box I guess they compensate for that.
2,0 Mediocre
Aug 25 2019
Cons: Reservation was not in system. Quoted 4X of reservation made online. They said system was behind since I made reservation within hour of pick up but this would be corrected when I drop car off and I would be charge correct / reservation amount. At drop off the invoice was 2.5X of reservation $
6,0 Good
Jan 28 2017
Same old Budget
Pros: Quick service, price OK
Cons: After turning down upgrade options I ended up with older model Elantra with many miles on it. I guess you get what you pay for.
4,0 Okay
Apr 5 2018
Pros: Price was good
Cons: Waited in a long line for 50 minutes to see an agent. There were only 3 agents working out of like 9-10 stations. They added a counter le more agents after a while. When I got to an agent I had to wait another 10 minutes for him to locate a car that could be driven one way (couldn’t have AZ plates or Budget would have to pay more to get it back into the state or something?). The car was clean but had a bad musty smell when we ran the A/C. Dirty air filter.
2,8 Mediocre
Oct 11 2015
Headlights not working
Pros: Nice that pickup was at the airport
Cons: I rented a car to drive to drive a few hours for a wedding. It was late when the wedding ended but I needed to drive back. What a time to learn the headlights didn't work. Only the brights worked. It was a pretty scary drive home bc the road I was driving on didn't have street lights so I had to balance driving in the dark vs blinding others on the road. When I returned the car I mentioned this and they said "we meant to take this car out of commission due to mileage" but had not yet done so and took five dollars off my bill. To me, an apology alone would have been better than five dollars off in exchange for the dangerous situation I was put in. From this experience, I learned to check the lights before leaving any rental place and not to rent from budget.
6,0 Good
Oct 13 2015
Cons: Budget rep kept trying to sell products we did not want or ask for and even slipped in 300 extra in insurance before getting him back on track. Did not appreciate the pushy attitude
4,8 Okay
Oct 26 2015
Reminded me of the DMV
Pros: Clean car, good gas mileage.
Cons: Picking up my rental took over an hour. A deli style customer number system was used which on its own is fine, but when you get number 60 and they're on 31... well, it's like a nightmarish DMV story. I don't think I'll be doing Budget in Phoenix again.
6,0 Good
Oct 27 2015
Cons: I have to wait for more than an hour to get my car
Rated no. 5
Hertz
5,9 Okay (358 reviews)
5 locations in Phoenix
Hertz
Locations in Phoenix
1133 W Bell Road
+1 602 942 1266
1805 E Sky Harbor Circle South
+1 602 267 8822
4001 E Bell Road Ste 104
+1 602 867 0343
5350 E Marriott Drive
+1 480 538 5480
949 W Camelback Rd
+1 602 264 4610
  • 5.6
  • 6.6
  • 6.4
  • 5.0
  • 5.7
Recent reviews
5,2 Okay
Jul 18 2017
tire pressure low, had to stop and spend 1.50 to fill them up
Pros: gas mileage convient to house
Cons: took picture of large scratches, did not do walk around of care tire pressure not checked
6,0 Good
Feb 22 2017
Cons: You assigned pickup 35 min away from airport.
4,8 Okay
Feb 27 2017
Reserved at a location different than the airport
Pros: Ease of reserving on line
Cons: The rental was at a location in the center of the city in Phoenix. This was not made clear on the reservation and when I arrived at the airport the cost was double was quoted through kayak.
4,4 Okay
Feb 27 2017
Rip Off
Cons: Horrible customer service from a representative who was not at all sympathetic about a booking error . Lots of hidden fees including $16 charge for satellite radio. Was misled about the local gas prices so I would by the fuel option. I would not book a rental through Hertz again
2,0 Mediocre
Mar 1 2017
Horrible Customer Service
Cons: I called when I got to town to find out the location or if they pick you up and they said they couldn't find any reservation for me, what's worse is they said they had no cars available, I was like, yes you do because I have a reservation. We had to trek back to the airport 30 minutes away, wait in line for another rental place to get a car for the weekend and ending up spending more money than we budgeted.
10,0 Excellent
Mar 21 2017
Friendly Staff
Pros: Hertz Car Rental staff was friendly and helpful. The car was outstanding (Infiniti Q50) and check in/out was easy and efficient.
4,0 Okay
May 12 2017
airport rental...NOT
Cons: Search for airport rentals. I selected one from the list and rented it. When I went to pick it up at the airport, the pick-up spot was 15 miles away.
6,4 Good
Jul 8 2017
Ugh. Be warned about reservations
Cons: I had an issue with the pickup location. Although my search was for the airport, my deal was booked at a neighborhood location. I then had to have the reservation transferred by hertz, but was charged nearly double the amount (as if I was making a rental same day) and my deal through here was refunded! Ugh!
2,0 Mediocre
Sep 18 2017
Cons: I arrived at the Phoenix airport and took the car rental shuttle thinking the rental was in the vicinity of the rental structure and there was away to get there. Hertz informed me it was miles away. I had to take a taxi to the rental place which cost 65.00. Hertz was nice and gave me some perks which helped with the added expense and inconvenience . I couldn't understand why they wouldn't just switch the reservation to the airport location. David Garrett
4,8 Okay
Oct 4 2017
Pros: check in and drop off process was quick and easy
Cons: Asked to add a second driver but they NEVER said there would be an additional charge for that. The car we got had dirty windows, tape residue on the doors (apparently they had been taped shut during transit) and the hub caps (two of them) were broken and overall the car in poor shape.
Rated no. 6
Payless
5,6 Okay (238 reviews)
1 location in Phoenix
Payless
Locations in Phoenix
1805 E Sky Harbor Circle South
+1 602 681 9589
  • 5.2
  • 6.1
  • 6.2
  • 5.3
  • 5.3
Recent reviews
2,0 Mediocre
Aug 30 2016
Charged for Voided Car Rental
Cons: I arrived at the Payless car rental counter & was told that my rental that I reserved for $121 would actually be $258. I said no I do not want to rent a car at this price, the customer service rep said my car would be voided & would not be charged. It was not voided I was charged & when I called for help I was told to call Kayak & Payless could not help me. Still waiting for a resolution.
8,0 Excellent
Nov 3 2016
Cons: Car sounded like it had a wheel bearing issue at highway speeds. Didn't want to take the time to return for exchange
10,0 Excellent
Nov 16 2016
pleasantly suprised
Pros: Definitely looked like the dinkiest stall in the airport. However my service was pretty fast, the car was clean and nice, and I had no issues. Oh, and I saved a ton of money vs. the big guys. No complaints here.
10,0 Excellent
Dec 2 2016
Pros: otherwise the car was good Good gas mileage.
Cons: WE had a 2 door Hyundai and they didn't tell us there was an outside handle for a third door for the back seat.
2,0 Mediocre
Jan 12 2017
They canceled our reservation
Pros: I flew in with my wife after taking an hour to get our luggage and waiting in line we arrived to Payless after midnight only to determine that they canceled our appointment. Read the fine print not all rent-a-car places are equal. We found another company with availability to price match us. Print a copy and keep it with you.
8,8 Excellent
Mar 10 2017
Long wait to pick-up the car, but easy after that
Pros: Good price. Fine car, clean and ready to go. Easy drop off.
Cons: Long wait to get the car - long line at the counter, and when we got there, we were told they had cars but were waiting for them to be cleaned and readied. Whole process took most of an hour, when it should have been much quicker.
6,4 Good
Sep 22 2017
Pickup/Dropoff was weak
Pros: Car was fine, price was an absolute steal.
Cons: Pickup took forever. 15 people in line, many without reservations (HELLO TAKE CARE OF THE RESERVATION PEOPLE SEPARATELY!!?!). The reservation-less people actually caused panic by blabbing that they were out of cars. Dropoff was unorganized. Nobody there, signs were not visible, nor were the signs anywhere near the dropoff desk where the 2 guys were supposed to be working.
6,4 Good
Nov 16 2018
Cons: Old car and made lots of noise.
4,4 Okay
Jan 31 2019
Cons: They added in a couple of additional fees and taxes, one of which was something generic. I called the company to find out what is was and was told the place I rented from could tell me, but all calls were routed to the same #. I was told they would put in a ticket and I'd be contacted within 72hours
10,0 Excellent
Jul 9 2016
Pros: Great customer service upstairs
Cons: Na
Rated no. 7
Advantage
5,6 Okay (269 reviews)
1 location in Phoenix
Advantage
Locations in Phoenix
1805 E. Sky Harbor Circle South
+1 602 282 4935
  • 5.2
  • 6.1
  • 6.2
  • 4.9
  • 5.5
Recent reviews
10,0 Excellent
Apr 5 2016
Pros: Great car. Clean. The lady who checked us in was wonderful. Very patient and informative. A real asset to Advantage.
Cons: Was not satisfied the the insurance sold on Kayak. Complicates things. I would do it in the future.
10,0 Excellent
Nov 11 2016
Phoenix Sky Harbor Met Expectations
Pros: Check in easy and efficient. Car was ready. Have not always had this experience at Sky Harbor.
Cons: Car had near 30,000 miles.
4,8 Okay
Apr 18 2017
Check out the car before you buy the extra insurance.
Pros: The car was a Prius and ran well. They gave me my license back quickly when I returned the car. Drop off was easy and quick.
Cons: 1) The line was not very long, but it was so slow (and only 2 people working) that it took nearly an hour to pick up the car. (2) Another couple was trying to drop off their car and complained that they were being charged for a small ding on the windshield which may have been there when they rented. (3) They threatened to charge "thousands of dollars" if anything happened and I didn't buy extra insurance to cover loss of car value if the car was hit. I bought it. (4) The car was filthy dirty. Just driving a few hours made my hand grey where it touched the steering wheel. (5) The car had been in multiple accidents and would not have lost any value had something happened. (5) The windshield had dings that could not be seen until driving into the brilliant Phoenix sunshine. (6) They did not give my my license back and I didn't notice until the next day. They did give me my credit card and rental agreement. By the time I paid for the extra insurance ($304 for 4 days), it would have been cheaper to rent from a better company.
9,2 Excellent
Apr 28 2017
Cons: Picking up the rental took a really long time.
10,0 Excellent
Dec 1 2017
Kia Soul is a great little car
Pros: Easy checkout/check-in
8,8 Excellent
May 19 2018
Improvement is needed
Pros: auto was nice and clean. no hassle when returning auto.
Cons: wait in line to get car approx 50 minutes which is a record for me. Never again. They could do better than that. Agent was friendly and courteous once I got to counter. Had to wait extra time because the full size auto requested was not available. After waiting for an extra 15 minutes the agent decided to upgrade me so I could finally get on my way..Surely you can do better than that
5,2 Okay
Jun 15 2018
45+ minute wait at pickup
Cons: There was no car ready for us. Offered a van instead. We had 5 golf bags and could not. Waited nearly an hour for a car to be ready.
6,8 Good
Jul 11 2018
Not all upgrades are good
Pros: Easy return, low rental cost.
Cons: We waited in line for an hour to pick up our car. They upgraded our rental due to the long wait I am assuming. We did not find out about the upgrade until we got to the car. I appreciate the gesture however, I reserve a small car for a reason. We got upgraded to an suv from a compact car. It was an awesome vehicle but also costed us more in gas. Overall though it was a good experience and I would definitely give them another shot.
8,4 Excellent
Aug 10 2018
Great customer service. Great car. Excellent rate! But....
Pros: The people are awesome. The car was great, no issues. The rate couldn’t possibly be any better.
Cons: But the check out process took way too long. 40 minutes. Forty!! Way too long.
2,4 Mediocre
Aug 12 2018
Terrible!
Pros: Nothing
Cons: We had this rental set up weeks in advance. The line for the desk was a 45 wait. The agents were scamming customers with offers and I stepped in for the person next to me and she was appalled when she learned of what Advantage was really trying to do. (“Selling” gas for “cheaper”. Scam)! I rent cars regularly so know the tactics. After the first wait, they send you to the lot to get the car. Another line. But, get this... NO CARS! They were renting cars in anticipation of rentals coming back in, so we waited FOREVER! No other car companies had cars, but they weren’t selling because you would think that it would be illegal to sell something you don’t have, wouldn’t you? The car itself was heavily damaged and filthy! They didn’t mark it in the paperwork so I wrote it myself and took a video. The overall experience was terrible. One lady was crying because she flew in for one day only to help her I’ll father but wasted hours waiting for her car. A family with two infants waited hours in the heat. My wife and I waited well over an hour on a very short vacation, wasting precious time. One English guy and his wife said their car had a flat, but hadn’t even left the lot and the company said they were responsible and it would be many hours before anything would be done about it. What!?!?!!! Look, they reviews are out there. You get a car from here, you run a serious risk. This stuff isn’t just made up.
Rated no. 8
Fox
5,1 Okay (637 reviews)
1 location in Phoenix
Fox
Locations in Phoenix
1805 E Sky Harbor Circle South
+1 602 783 1524
  • 4.6
  • 6.0
  • 5.7
  • 4.1
  • 5.3
Recent reviews
4,0 Okay
Dec 15 2015
Pros: I got a car with tire issues. The tire pressure was low on my way back. Had to add air. After drop off I was told the tire was flat and may be responsible. I informed the manager that I added air on my way back and he almost claimed I drove 100miles back on a flat tire? How could that be physically possible without the rim been damaged or the person who first inspected the car, 5 minutes before I was told the tire was flat, noticed the flat tire. The lady okayed the car and only came back later to mention the issue. I don't understand how a car could be rented out without its health being adequately evaluated.
2,0 Mediocre
Feb 25 2016
NIGHTMARE
Pros: Car had problems
Cons: Car had many issues, rattling noise, something lose in steering, pulled too much on freeway, needed alignment, broken key, which wouldn't open doors or trunk. Over all a horrible experience and totally the WORSE CUSTOMER SERVICE, no one answers calls! I will never rent from Fox!
6,0 Good
May 10 2016
Cheap car... tired car
Pros: Great airport staff. Taxes were more than cost of rental!
Cons: Dirty car. Found a cigarette butt in the car that had been there so long it had fallen apart. Car had wear holes in upholstery under accelerator pedal. Just not a nice car.
10,0 Excellent
Sep 22 2016
Your personnel very rpfessional
Pros: Value, quickness checking it and out, price , great staff
Cons: To little of signs to see your company but that was a very minor thing.
5,2 Okay
Oct 17 2016
Cons: Extreme pressure by counter staff to purchase additional insurance, was told they would charge me a 100$ a day rent for any repair that had to be make. Was told my insurance wasnt gonna be good in the state, several lies and threats.. very unprofessional , my guess is they pay their people nearly nothing so they must make up lies at every turn in order to get additional commissions by forcing unneeded ins on customers.. paid 147$ a day for a compact since none of the reputable companies had anything avaialble..
10,0 Excellent
Jan 19 2017
Pros: Price
Cons: Security Deposit was never disclosed before signing. The car rental return for Fox was hard to read - too small
8,0 Excellent
Mar 2 2017
Pros: We received a brand new car, very nice.
10,0 Excellent
Mar 23 2017
Pros: It was the first time I've rented a hybrid and I was pleasantly surprised at the pickup and the economy of the car.
5,6 Okay
May 4 2017
Pros: price
Cons: long lines
8,0 Excellent
Jan 12 2018
Okay
Pros: Good car
Cons: I expected bigger car as shown in the site to fit me and my luggage.
Rated no. 9
Avis
7,3 Good (32 reviews)
4 locations in Phoenix
Avis
Locations in Phoenix
1805 East Sky Harbor Circle South
+1 602 261 5900
18631 North 19th Avenue, Suite 128
+1 623 869 0010
245 East Bell Road, Suite 24
+1 602 866 0032
2640 East Indian School Road
+1 602 957 0531
  • 7.1
  • 7.7
  • 7.9
  • 7.3
  • 6.6
Recent reviews
10,0 Excellent
Nov 7 2015
Easy Dropoff
Pros: Rented in Palm Springs and dropped off in Phoenix. No problems. Quick in and out with prompt bus service to the airport.
10,0 Excellent
Feb 21 2016
Great price and service
Pros: I arrived without a reservation and went to the Avis counter. The price for a one day rental wo a reservation was going to cost $150+. I went on Kayak and found the same vehicle for around $50, made the reservation and waited about 15 mins for the system to update with AVIS.
6,8 Good
Apr 3 2016
Raked over the coals for returning in a different
Pros: The mini van was perfect for our family, clean and ready to go.
Cons: When we arrived we had to wait over an hour until they could give us a car as they said they didn't have one ready. Rep claimed the people who had the car didn't return it on time. Wow is this the only car you have and there were several people ahead of us and behind us who pre-booked rental but they didnt' have enough cars. I did see 2 people go to the rental spot beside avis and were able to get a car right away so they left avis. Also very expensive to rent a car and return in a different location, I get this to a degree but really, this seems like something that would be commonly done on vacation. While avis was the cheapest on the Kayak there is of course always so many add-ons and extra fees/taxes that it really comes out so much more than you get quoted up front. Common for all car rental companies.
9,6 Excellent
Apr 29 2016
Affordable and efficient
Pros: Pickup and drop off was a breeze and the rate was very good.
8,4 Excellent
May 5 2016
Pros: Excellent service from shuttle bus driver.
Cons: Extremely far away from airport terminal
9,6 Excellent
Sep 6 2016
Everything was fine
Pros: Easy rental
Cons: It was a Ford
7,2 Good
Dec 2 2016
Just clean the windshield please!
Pros: Nice Ford Expedition with all the bells and whistles.
Cons: Vehicle did not feel clean. Windshield was filthy.
4,4 Okay
Apr 30 2017
Wait time terrible
Cons: Waked 2 hours and 11 minutes to get car. 1 hour and 40 minutes in line plus half hour on paperwork. Rental was over 30 days required multiple LEASE agreements that agent did not know how to do
7,6 Good
Jun 20 2017
Needed more help
Pros: Took a long time waiting in line
10,0 Excellent
Sep 11 2017
Pros: Fast and easy
Cons: Nothing
Rated no. 10
Dollar
7,1 Good (84 reviews)
1 location in Phoenix
Dollar
Locations in Phoenix
1805 E Sky Harbor Circle South
+1 866 434 2226
  • 6.8
  • 7.8
  • 7.6
  • 6.9
  • 6.6
Recent reviews
10,0 Excellent
Aug 23 2016
Great car, at a good price.
Pros: The car was new and clean. The rental pickup and drop-off process was easy. The rate was comparatively affordable for the market.
4,0 Okay
Sep 22 2016
Pros: Conter sales lied to get upgrade charges
6,0 Good
Oct 1 2016
Cons: Prepaid for gas. Charged me based on an average car and then gave me a Prius. Ended up paying for more than a full Prius tank. Ad for car stated it would have cruise control and it did not.
4,8 Okay
Nov 3 2016
Pros: The car was just fine. It had some bumper stickers on the back of the car that had been halfheartedly peeled off, but other than that it was satisfactory.
Cons: I did not have a very good experience when picking up my car at the Phoenix airport. The associate assisting me tried to get me to sign off on a charge that was *significantly* more than what Kayak had estimated without any explanation. When I questioned why there was a difference, I was given an unsatisfactory answer. Additionally, the associate tried to convince me that I was required to purchase extra insurance, and our exchange was full of annoying upsales that made the car rental experience unpleasant. I will probably avoid renting from Dollar in the future because of my disappointing experience with customer service and my distrust for their pricing structure.
8,8 Excellent
Apr 28 2017
Wish I could of had car upon arrival
Pros: My rental with dollar did not follow me from San Antonio Texas to Phoenix! When I made it through the 45 minute line with 2 suitcases and wearing a back brace and walking shoe I was told my reservations was not completed when I dropped my car off at San Antonio location! I was stuck in airport 5 hours until I could secure ride to sun city, then had to come in next day to get a car! That was a nightmare! The car and staff were great, other than the Phoenix counter staff upon my arrival, all was pleasant and I believe I will be a return customer.
8,0 Excellent
Jul 21 2016
Pros: The car was clean and worked well, but I did have issues with the USB port and was offered little help or apology. It would have been nice to have been able to listen to the music on my phone.
10,0 Excellent
Aug 1 2016
Pros: I like evething. Is so clean, beautiful, i like it to much. Well Done.
10,0 Excellent
Aug 23 2016
Great service!
Pros: I love Dollar. They have consistently great customer service. They're cars are always new and clean. And to top it all off they have some of the best pricing out there!
5,2 Okay
Aug 27 2016
Extra Charges in AZ without Explanation
Pros: The return in Palm Springs was seamless and the staff was very helpful.
Cons: I was charged for an extra driver by the clerk in AZ who did not review the additional charge with me. It was only after I was in the car that I noticed she has given me 2 receipts, one for the amount I had agreed to online and another receipt for a higher amount that had been placed under the original. This seems to be unfair, sloppy business practice. I'm from CA where charging for an additional driver is illegal and did not realize there would be the extra charge, especially since the other driver is my spouse. The young man in AZ couldn't even tell me if AZ allowed charging for extra driver who are spouses. Had I been advised of a charge I never would have added an extra driver. Very unhappy about this.
10,0 Excellent
Aug 27 2016
Perfection.
Pros: Everything was great!
Cons: Not applicable.
Rated no. 11
Silvercar
10,0 Excellent (3 reviews)
1 location in Phoenix
Silvercar
Locations in Phoenix
3025 S. 48th St.
+1 855 359 2227
  • 10.0
  • 10.0
  • 10.0
  • 10.0
  • 10.0
Recent reviews
10,0 Excellent
Jan 4 2017
Great rental experience
Pros: They picked us up at the rental island, took us to Silvercar headquarters and off we went in a very clean Audi. I will definitely use them again!
10,0 Excellent
May 1 2018
Great car - made me an Audi lover.
Pros: Car pickup and drop off were very easy. Car was clean and ready to go.
Cons: Nothing really comes to mind
10,0 Excellent
Sep 15 2018
Over the top service and excellent vehicle choice.
Pros: We somehow got a special price on this rental, that being said, the service from staff, pick up, drop off and shuttle to and from the air were all first class. Very high tech coordination with the car unlocking when we got to the rental center. Included were satellite radio, navigation and surprisingly gas mileage over 40 mpg on the highway. This is a great rental opportunity for many.
Cons: There was the fact that the car was an Audi Quattro, so smaller than I would normally rent, compared to my Ford Edge, but I cannot complain about anything.
Rated no. 12
National
9,0 Excellent (12 reviews)
1 location in Phoenix
National
Locations in Phoenix
1805 E Sky Harbor Cir S
+1 844 370 8285
  • 9.0
  • 8.5
  • 9.2
  • 9.5
  • 9.0
Recent reviews
10,0 Excellent
Nov 15 2016
Pros: Easy
Cons: Easy return
10,0 Excellent
Jan 11 2016
Very Smooth and Fast
Pros: National got me in and out of their office and into the car very quickly, very happy it went so fast
10,0 Excellent
Jan 12 2016
awesome service
Pros: the cars are very dependable .. and clean
Cons: that I cannot m as rch my frost prize of 25$ one way from Bakersfield to phoenix az :(
10,0 Excellent
Mar 28 2016
Pros: Complimentary upgrade to an amazing car, fast and friendly service and it could not have been any easier.
7,6 Good
Apr 7 2016
Good customer service
Pros: Employee was friendly and knowledgeable.
Cons: Little higher price than other ones we looked at.
10,0 Excellent
Mar 1 2018
Great
Pros: Loved it
Cons: Nothing itwas all great
10,0 Excellent
Mar 10 2018
Pros: Very easy car return.
8,0 Excellent
Mar 14 2018
Great suv
Pros: The service was fast and pleasant once past the initial waiting line
Cons: The initial waiting line was 20 minutes with few customers, 5 people ahead of me with e clerks at the desk
8,0 Excellent
Jul 14 2018
Cons: They didn’t give me the car they said they were giving me. Additionally, the car was pretty dirty, it was very dusty inside and it even had a dirty sock someone left there before we rented it.
10,0 Excellent
Oct 24 2018
Pros: Car was available as advertised. Pickup was very efficient. People courteous.
Rated no. 13
Thrifty
6,3 Good (23 reviews)
1 location in Phoenix
Thrifty
Locations in Phoenix
1805 E Sky Harbor Circle South
+1 877 283 0898
  • 6.3
  • 7.0
  • 6.3
  • 5.9
  • 6.3
Recent reviews
10,0 Excellent
Mar 23 2017
Professional friendly staff.
Pros: Car was clean and the upgrade was appropriate for my needs.
Cons: NA
4,4 Okay
Nov 26 2015
Cons: Kayak site listed a Ford Focus or similar when I booked a compact. I booked based on that info. When I arrived at location I was offered much smaller cars in that compact group... too small to fit 4 adults as intended. They stated they do not even rent Ford Focus. I was forced to spend over 100 more for the correct size car. Thrifty site does not list ford focus, but was shown this way on Kayak. Same issue with Kayak listings for Dollar rental car
2,0 Mediocre
Nov 13 2016
Terrible service. Never again
Pros: Nothing
Cons: the rental did not happen because thrifty does not have chip readers and my bank refused to accept there system Never with thrifty or kayak
5,6 Okay
Nov 27 2016
Not a full size
Pros: I received a car that works with GPS although the GPS wasn't that great
Cons: They were inflexible with changes: I signed up for a full sized car because I had 5 adults. What I received was a car classified by the maker as a midsized car. We tried it out but knew it was going to be uncomfortable to drive for three hours straight. We came back to the dealership and they were going to let us upgrade to a van only the van was going to cost an additional $500 for the remaining 5 days. They are just trying to get you in a tight spot and then take advantage of you.
7,6 Good
Feb 22 2017
Pros: The gentleman that helped us with getting the car was very friendly and helpful. We got in and out quickly
Cons: The car drove nicely but was really uncomfortable (seats).
2,0 Mediocre
Mar 10 2017
Pros: I liked that Thrifty's wait time (short line of people! M
Cons: Three things! The first thing, is that we booked a special rate thru Kayak and the vehicle pictured for this rate was a Nissan Rouge! The rate that was quoted by Kayak was somewhere in the neighborhood of $250! Thrifty said that there was no way that they could give me a small SUV at that rate!! They said that that I would need to take up my issue with Kayak! They charged us over 350 dollars for a small Volkswagen SUV!! That to me is false advertising by Kayak!!
10,0 Excellent
Mar 18 2017
Fine
Pros: Car was clean and worked well.
10,0 Excellent
Mar 25 2017
will use Thrifty again! phoenix airport
Pros: we rented through Costco, easy to reserve, got into Phoenix at midnight. got through the airport, the shuttle to the car rental facility. car reserved for us was fine, using costco membership we were able to get an upgrade car model. sky terminal carousel we really pain-free - all the car rental shops in one location - returning car back was no problem either, just drive into the facility, talk a few minutes with the check in representative, give her the keys and we were off to the shuttle to the airport.
Cons: color of the car - grey - boring!! just kidding...
2,0 Mediocre
Mar 27 2017
Bait and Switch
Cons: Bait and Switch - gave some fictitious photo about a "specialty" vehicle and gave a highly inflated regular price which you are paying so much less with this deal. When you book it and show up, they give you a compact - Thirty staff useless. Biggest rip off Windshield filthy - first and last time with Thrifty
2,0 Mediocre
Mar 28 2017
bait and switch
Pros: nothing
Cons: They tried to give us a much smaller car then we thought we rented. Then tried to upgrade us fro another $200 for the car we wanted. Did not rent from them. Went to another rental car agency and rented a full size car for less then Thrifty's original price.
Easirent
easirent
2 locations in Phoenix
Easirent
Locations in Phoenix
Phoenix Sky Harbor International Airport
Phoenix-Mesa Gateway Airport
Advance Car And Truck Rental
advance
1 location in Phoenix
Advance Car And Truck Rental
Locations in Phoenix
1805 East Sky Harbor Circle S, Phoenix, Maricopa County, Arizona
+1 602 252 4935
Airport Van
airportvanre
1 location in Phoenix
Airport Van
Locations in Phoenix
50 S 24th St
Eagle Rent A Car
eaglerac
1 location in Phoenix
Eagle Rent A Car
Locations in Phoenix
Phoenix Sky Harbor airport
Europcar
europcar
1 location in Phoenix
Europcar
Locations in Phoenix
Please Go To The Advantage Counter
+1 602 282 4935
keddy by Europcar
keddy
1 location in Phoenix
keddy by Europcar
Locations in Phoenix
Please Go To The Advantage Counter- 1805 E Sky Harbor Circle South
Los Angeles Van Rentals
losangelesvan
1 location in Phoenix
Los Angeles Van Rentals
Locations in Phoenix
3400 E Sky Harbor Blvd.
310-645-2014
NU Car
nucar
1 location in Phoenix
NU Car
Locations in Phoenix
204 S 24th St
+1 650 814 0537
Rent-A-Wreck
rentawreck
1 location in Phoenix
Rent-A-Wreck
Locations in Phoenix
4001 East Broadway Rd
+1 602 376 0847
Sixt
1 location in Phoenix
Sixt
Locations in Phoenix
1805 E Sky Harbor Circle South
+1 602 425 5736
Sunnycars
sunnycars
1 location in Phoenix
Sunnycars
Locations in Phoenix
1805 E Sky Harbor Circle South
2415 travellers who hired a car in Phoenix gave the car agency they used an average rating of 6,3

Car hire locations in Phoenix

Good to know

Most popular car type Full-size

When to book a hire car in Phoenix

Average daily price per month
Car hire prices as pick-up date approaches
-1 day
-2 days

Top tips for hiring a car in Phoenix

  • Book your car hire in Phoenix at least 1 day before your trip in order to get a below-average price
  • Intermediate car hires in Phoenix are around 14% cheaper than other car types, on average

FAQs about hiring a car in Phoenix

What is the most popular car hire in Phoenix?

Full-size (Nissan Pathfinder or similar) is the most frequently booked car hire type in Phoenix.

What is the best car hire agency in Phoenix?

Based on ratings and reviews from real users on KAYAK, the best car hire companies in Phoenix are Alamo (8,7, 7108 reviews), Enterprise (8,5, 13662 reviews), and Sixt (7,8, 1675 reviews).

How can I find a car hire near me in Phoenix?

Take a look at our extensive car hire location map to find the best car hire deals near you.

How much does a Full-size car hire cost in Phoenix?

A Full-size car hire in Phoenix costs R776 per day, on average.

How much does a Intermediate car hire cost in Phoenix?

A Intermediate car hire in Phoenix costs R735 per day, on average.

How much does a Standard car hire cost in Phoenix?

A Standard car hire in Phoenix costs R917 per day, on average.