Book Fox car hires in Phoenix

Cons: Wait time was an hour and i had a reservation. No choice in cars and the one provided was dirty, excessively scratched and had 35k miles on it.

Cons: Our car was not even on site when we showed up. There was a massive line and they had no cars available even for previous reservations. I had to go to the other booths and rent a car from a completely different company. Do not use this company.

Pros: Pick up the agent was eating as he is helping us. We had reserved a midsize suv and was upselled for a midsize suv. Picking up the car smelt strong of marijuana and I questioned and the lady told me it was the cleaner. That is not right! Also there were crumbs and a chicken tender piece in the back seat in the floor. Check in was very convenient. Overall I was unhappy.

Pros: no, clerk was rude and dismissing

Cons: My wife had an old restriction on her license. I had a valid license and we had a joint account cc they wouldn't take. I'm out 169 dollars and was given no car. Drove 40 minutes to airport, waited in line for a good half hour and dismissed in 2 minutes with no car. We are married and account was in both of our names so why would they not accept card

Cons: They did not have any vehicles available and therefore did not honor our reservation. I ended up paying 70% more for a vehicle from Alamo and was lucky to even get one. Completely unacceptable!

Cons: The rental offices now close at 9 PM, despite their website saying that they are open until 1 AM. I arrived at 9:15 PM and there was no one there. I ended up renting a car from Enterprise instead. I do NOT recommend using Fox.

Pros: customer service did work with us and given our disappointment at the time of p/up did get us an upgraded vehicle the next day

Cons: we had reserved a vehicle a month before leaving for our trip. We had our confirmation with us and went directly to the car p/up at the sky harbor airport .After waiting in a rather long slow moving line in the hot garage they told everyone who had a reservation but had not paid would have to come back tomorrow no explanation as to why We were totally pissed. What is the point of reserving if ultimately they say sorry come back tomorrow .I will not book with FOX again. What an inconvenience VERY DISAPPOINTING

Pros: Nothing like took 2 hours to get rental car. Car was dirty and smelled like smoke. This was a horrible car and a horrible experience.

Cons: Everything. You should really read the reviews before you ok a car rental place.

Pros: Long line at the pick up counter, to many extra charges on the contract.

Cons: Upfront with the charges on the time of booking.

Pros: Nothing. I was robbed! Fox car rental should not be in business!!!!!!!!!!!!

Cons: Actually providing a service!!!!!!!!!!!