Raleigh car hire

Cons: They debated about which suv to give us and then the one they gave us had not been cleaned on the inside from the looks of things

Cons: 200.00 holding fee regeadless if you use credit card or debit card

Cons: The first car was so smoky that the family we rented it for, with two young children, could hardly stand the smell. They traded that car in for another one at the coast and that car was dirty (in a pandemic, when the car should have been sanitized) and also smoky.

Cons: it was my first time renting vie enterprise and i must say, it was such a disappointment for a few reasons: 1. the car was not clean :( - this is always important, but definitely during covid...but unf full mess inside the car, back seat with candy / sand, and front dash board was frankly really filthy 2. there were signs saying no smoking, yet the car was full of smoke (which we all know lingers and thus was in the car all weekend) 3. there was no washer fluid which we discovered during a long drive in the mountains when we desperately needed it 4. the bright lights malfunctioned often (also not ideal at night amidst windy roads in the mountains) 5. there was Auto Brake warning light pop on a couple of times 6. and finally, during check in - no masks worn (amidst covid) and this paired with how dirty the car was inside, it was just clear that cleanliness and safety (re covid) are not a priority Super disappointed :(. Though this was the cheapest option for a weekend rental, i will happily pay a bit more to another company to receive a different experience.

Cons: All the information upfront instead of surprise cost

Cons: Our location for pick up was not at airport as ordered & they were closed!!

Cons: Nothing.

Cons: Nothing.

Cons: Honestly, I couldn't have asked for a better experience.

Cons: Nothing

Cons: The car smelled like smoke. That was the only negative thing we experienced.

Cons: $50 for prefilled gas is rediculus when the rental filled up with $15.

Cons: after checking in to the car the desk lady tried to charge me 200 dollars for insurance. i had previously bought insurance on kayak. the desk lady said that they cannot see third party insurances. good thing i was paying attention after flying all day. also i forgot to fill the gas before drop off and they changed me 50 dollars for 1/4 tank of gas. that was my own fault but still not a pleasant experience.

Cons: They tried to charge me for gas, even though the needle was past the full mark, because I didn't have a receipt, which I was never told I needed. Guess it was on the 5 page contract. The car was dirty The car was not ready when I left the counter to go pick it up. Had to wait in line to be told they hadn't washed it yet.

Cons: they did not have our car and the replacement was so bad we had after a couple of day trade in on a cargo mini van

Cons: I failed to check the gas gauge before leaving and got 34 miles down the road and had to stop and fill up the car which had only a quarter of a tank in it. Spent a half an hour on the phone going through 9 different people before the last one told me she would put in the file that I was returning the car with half a tank as we agreed. Was going to return the car 8 hours early but was running behind and called to let them know I would be about an hour late and asked if my records show the gas agreement and was told no information was in the system about this. He said he would do it. Returned the car and was told again no information was in the system. Showed my gas receipt and the manager finally fixed the problem. Will never rent from Hertz again because of this.

Cons: Taking it back (I wanted to keep it!) lol Otherwise, I really have nothing negative to say.

Cons: I had a reservation for pickup at 8am (I planned on getting there at 8:30am). I got a call at 8:04 saying they wouldn't have a car till 11:00am, but I could call other Budget locations around Raleigh and have my reservation moved. I asked them to do this calling, which they made clear they wouldn't do. I called around and couldn't find anything. I called back to ensure they would have a car at 11am. They didn't. I cancelled the reservation.

Cons: Car that was rented was not available even with advanced notice, staff was extremely unprofessional and actually rude, long wait, just a very poor experience,Ii apologize in advance for being so blunt but if this is typical business practice i would say this company is spiraling toward closure which is a shame for all those who would be affected. I pray that a positive change would happen within this company, thank you for the chance to express my concern.

Cons: Pick in downtown Raleigh wasn't ideal. It would have been easier at the airport.

Cons: Nothing

Cons: This wasn't budget's fault necessarily but the location in downtown Raleigh, NC is located inside of a hotel (which is fine), and there were not clear indicators on the outside of the building that the rental car desks were located inside.

Cons: That the location was hard to b yind

Cons: More locations with slightly later drop off hours

Cons: The car had some trash in it and was an upgrade that we had to pay for even though there was not a car waiting for us at our designated pick up time.

Cons: Mall location had a lot of traffic to navigate though. Not sure how this could be improved.

Cons: The Avis representative in Raleigh was one of the worst experiences I've had. He literally left the desk and I didn't know what to do with the keys or car or exactly where to leave them. They were not helpful at all on where to park the car. They really did not do anything at all and I did not get any confirmation that the car with properly taken care of from the Avis Staff in Raleigh

Cons: Dirtiest rental car I've ever seen. Interior and exterior were dirty.

Cons: Car was filthy. Didn't have time to request a different car so I eventually vacuumed car out myself. Outside was dirty as if it had been driven in a little bit of snow. Called avis 800 # to complained and only offered $20 off future rental.

Cons: Leave lots of extra time to drop a car at the Wilmington (NC) airport. You have to find a parking space, unload your belongings, walk into the airport, and wait at the rental counter. And all of that counts against your return time. If that makes you "late" to return your car, it's an extra $30-50.