Search
Deals
Tips
FAQs
Agencies
Locations

Car hire at Raleigh-Durham Airport

Driver's age: 26-65

Search hundreds of travel sites at once for car hire deals at Raleigh-Durham Airport (RDU)

Here is why travellers choose KAYAK

Save up to 38%Compare multiple travel sites with one search.

Free to useThere are no hidden charges or fees

Filter your dealsFilter by car type, free cancellation, brand and more. Instantly customise your results.

Choose your pick-upChoose from: In terminal pick-ups, shuttle service, and more

Cheap car hire at Raleigh-Durham Airport

Discover the best prices and deals for you by selecting your travel dates
Choose your dates
Economy car
Economy
Compact car
Compact
Intermediate car
Intermediate
Standard car
Standard
Full-size car
Full-size
Luxury car
Luxury
People carrier car
People carrier
Passenger van car
Passenger van
Commercial car
Commercial
Pick-up truck car
Pick-up truck

Top tips for hiring a car at Raleigh-Durham Airport

  • If you get a Raleigh-Durham Airport (RDU) car rental for road trips or long-distance journeys, it would be helpful to have another driver share the driving with you. Most car rental providers at Raleigh-Durham impose an extra charge to register an additional driver. However, other on-site car rental agencies provide free additional drivers registration for renters' spouses and immediate family members. Nevertheless, additional drivers must meet similar rental requirements as the primary renter, including age and driver's license requirements.
  • Although public transit is available from the airport, consider getting a car rental at Raleigh-Durham Airport. Traveling on public transportation can be frustrating and inconvenient, considering the rigid schedule and delays. With a Raleigh-Durham car rental, you have the flexibility to explore the region at your convenience and explore hidden gems in the city. It's a great way to avoid the regular tourist traps, enabling you to feel and live like a local and discover locations that pique your interest. The airport features various rental providers offering you diverse options to choose from.
  • When dropping off your car rental at Raleigh-Durham Airport, plan your route and allow enough time for the journey. It will save you the additional charges you may incur for late returns. If your rental provider operates on a full-to-full fuel policy, fill up your gas tank at gas stations near the airport. Once you park at the drop-off area, take photos of the car, including the fuel indicator, to avoid unexpected additional charges.
  • Picking up or dropping off your car rental at Raleigh-Durham Airport is not easy during peak time. You will have to deal with heavy traffic congestion during the peak hours, especially on both ends of the I-40, the main highway connecting the airport to Raleigh and Durham city centers. The rush hour on this highway starts in the morning when people are headed to work. Also, there is heavy traffic in the evening when people are commuting home.
  • Book your car hire at Raleigh-Durham Airport at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car at Raleigh-Durham Airport

  • What documentation will I need to get a car rental at RDU?

    To get a rental at RDU, you must be at least 21 years old. However, standard renters are considered to be as from 25, and surcharges may apply for younger drivers. You will need to present a valid government-issued driver's license, which must stay valid throughout the rental period. If you do not reside in the U.S., a valid driver's license with your name on it from your home country is accepted as long as it is written in the Latin alphabet. Otherwise, you will be required to present an international driver's license along with your driver's license. A passport is also required for identification proof.

  • Where are the car rental companies located in Raleigh-Durham Airport?

    Raleigh-Durham Airport features various reputable car rental agencies on-site, and each car rental provider at RDU provides complimentary shuttle service to their offices. You can catch your courtesy bus shuttle to the car rental facility, which operates every 15min, at the green Rental Car shuttle stations located outside luggage claim at Zone 4 in Terminal 1 and Zone 5 in Terminal 2. If you wish to book a reservation upon arrival, you can do so at the Reservation and Accommodations Board in the luggage claim area in Terminals 1 and 2.

  • What payment options are allowed in Raleigh-Durham Airport car rental agencies?

    Clients at Raleigh-Durham Airport car rental agencies have various payment methods, such as credit and debit cards, cash, and pre-payment. However, most on-site rental locations prefer credit card payments since it guarantees their security. The credit card must bear the renter's name, and you should indicate the available credit. Typically, major credit cards, including American Express, MasterCard, and VISA, are accepted. Also, if you plan to use a debit card, you may be required to present your return ticket, among other additional requirements.

  • What is the best car hire company at Raleigh-Durham Airport?

    Based on ratings and reviews from real users on KAYAK, the best car hire companies at Raleigh-Durham Airport are Thrifty (6,7, 104 reviews), Dollar (6,6, 61 reviews), and Budget (6,2, 120 reviews).

  • Which car hire companies will pick you up at Raleigh-Durham Airport?

    Car hire companies that offer shuttle or pick-up services from Raleigh-Durham Airport to off-airport locations include Advantage, Alamo, Budget, Dollar, Enterprise Rent-A-Car, Europcar, E-Z Rent-A-Car, Hertz, National, and Payless.

Raleigh-Durham Airport car rental reviews and directory 
All ratings and reviews are collected from KAYAK users with a verified car hire booking. Learn how KAYAK collects reviews.

Thrifty

Best rated

Cleanliness

7.2

Comfort

7.2

Pick-up/Drop-off

7.1

Value for money

6.5

One location in Raleigh-Durham Airport

Show locations

Locations in Raleigh-Durham Airport

1009 Rental Car Drive

+1 877 283 0898

Monday05:00 - 23:59
Tuesday05:00 - 23:59
Wednesday05:00 - 23:59
Thursday05:00 - 23:59
Friday05:00 - 23:59
Saturday05:00 - 23:59
Sunday05:00 - 23:59
View deals

Filters

Show reviews that mention

Reviews

4,0 Mediocre

Anonymous, Oct 2023

Intermediate

KAYAK
Thrifty itself is fine and the staff were very friendly. The problem is with the booking company Qeeq. At the time of booking there was no indication that I had reserved an electric vehicle. I had to “upgrade” to a petrol car. For $55 extra per day.

7,9 Good

Paula, Jun 2021

KAYAK
I wish they would have notified us that they had consolidated with Hertz and Dollar rental cars. The line to pick up the car was rather long.

4,0 Mediocre

Anonymous, May 2021

KAYAK

Cons:

The daily rate is outrageous.

10,0 Wonderful

Anonymous, May 2021

KAYAK

Pros:

yes

4,0 Mediocre

Ben, May 2021

KAYAK

Pros:

The car was clean

Cons:

Standing in line for over an hour was outrageous. Thrifty didn’t even have their own store front, everyone went through Hertz. I won’t be using them again

6,0 Okay

Keith, Apr 2021

KAYAK

Pros:

The cancellation

Cons:

After cancelling, another attempt did the same results! I entered my times and they changed in the reservation itself.... I could not cut the trip short because of the car rental!

1 out of 21

Budget

Cleanliness

6.6

Comfort

6.8

Pick-up/Drop-off

5.9

Value for money

6.4

One location in Raleigh-Durham Airport

Show locations

Locations in Raleigh-Durham Airport

1000 Rental Car Drive

+1 919 840 4781

Monday00:00 - 01:0004:00 - 23:59
Tuesday00:00 - 01:0004:00 - 23:59
Wednesday04:00 - 23:5900:00 - 01:00
Thursday04:00 - 23:5900:00 - 01:00
Friday04:00 - 23:5900:00 - 01:00
Saturday04:00 - 23:5900:00 - 01:00
Sunday04:00 - 23:5900:00 - 01:00
View deals

Filters

Show reviews that mention

Reviews

6,0 Okay

Deanna, Jan 2024

Intermediate SUV

KAYAK
The first car that we were directed to, smelled so strongly of cigarettes I had to ask for another car. It was particularly annoying since I had my 3 and 5 year old grandsons and had to have the car seats switched to another car. The second car was ok but not nearly as nice as I have had in the past. The return was good but I probably will look for another rental company.

10,0 Wonderful

Joey, Nov 2023

Compact

KAYAK
The gentleman at Asheville airport was a true customer service expert. He deserves a promotion!

6,0 Okay

Anonymous, Nov 2023

Supplier choice

KAYAK
It’s was just okay

8,0 Very Good

Anonymous, Oct 2023

Compact

KAYAK
Windshield washed

2,0 Poor

Anonymous, Oct 2023

Pick-up truck

KAYAK
The wait in line was over two hours and a car was not available. Went to Enterprise and it was great. I'll ne er use Budget again.

2,0 Poor

Stephen, Oct 2023

Intermediate SUV

KAYAK
We arrived at this Budget location to find a massive line, snaking through the building, out the door, and well into the parking lot. I waited for about 45 minutes before I even got to the door of the building, and there was easily another 45 minutes to go. In the meantime my husband booked another car at the Alamo across the street and was able to pick it up before I was even halfway through the Budget line. Needless to say we ditched our Budget reservation entirely. I feel for the staff of this location - the folks we encountered were as patient as they could be under the circumstances. But something went seriously wrong here. I’d like to say I’d give them another chance, but when all you need from a long travel day is for things to go smoothly…another chance is just not worth it. Sorry to say Budget has lost my business.

1 out of 28

Alamo

9,4

Cleanliness

9.6

Comfort

9.4

Pick-up/Drop-off

9.4

Value for money

8.6

One location in Raleigh-Durham Airport

Show locations

Locations in Raleigh-Durham Airport

1001 Rental Car Dr

+1 844 370 3980

Monday04:30 - 23:59
Tuesday04:30 - 23:59
Wednesday04:30 - 23:59
Thursday04:30 - 23:59
Friday04:30 - 23:59
Saturday04:30 - 23:59
Sunday04:30 - 23:59
View deals

Filters

Reviews

10,0 Wonderful

Anonymous, Jul 2024

Intermediate

KAYAK
Very smooth and easy process. Will definitely use Alamo again.

10,0 Wonderful

Philip, Jun 2024

Full-size

KAYAK
Great staff, nice vehicle, and good value.

10,0 Wonderful

Anonymous, Jun 2024

Intermediate

KAYAK
Reservation for rental car that was placed was available. Customer service was excellent.

8,0 Very Good

Anonymous, Apr 2024

Compact

KAYAK
I wish the maintenance would have been done on the car before I picked it up. It’s always concerning with the maintenance required light comes on and you’ve only driven the car about 50 miles. The morning drop off crew was wonderful! We dropped off around 4am and everyone we encountered was so bright and cheery. Vince was so kind and helpful in directing us to the shuttle bus. Tracie, the driver was so friendly and lovely. She was a breath of fresh air so very early in the morning.

10,0 Wonderful

Rachael, May 2021

KAYAK

Pros:

The staff was very friendly and helpful

Cons:

Car selection

10,0 Wonderful

Raymond, Jan 2021

KAYAK

Cons:

Did not like The drop off at University Park Airport. The Alamo agent did not went out to see the car, told me that he would send me the invoice and he never did.

1 out of 7

Dollar

Cleanliness

7.6

Comfort

7.4

Pick-up/Drop-off

6.7

Value for money

6.4

One location in Raleigh-Durham Airport

Locations in Raleigh-Durham Airport

1009 Rental Car Drive

+1 866 434 2226

Monday05:00 - 23:59
Tuesday05:00 - 23:59
Wednesday05:00 - 23:59
Thursday05:00 - 23:59
Friday05:00 - 23:59
Saturday05:00 - 23:59
Sunday05:00 - 23:59

Filters

Show reviews that mention

Reviews

2,0 Poor

Marie, Jul 2024

Full-size SUV

KAYAK
The line was almost 2 hours long to pick up the car. They gave us the wrong SUV 3 different times and had to load and unload the car with 3 children. Finally we have a suitable SUV and it smells like smoke. Horrible experience. Go Turo!

10,0 Wonderful

Anonymous, May 2024

Standard SUV

KAYAK
We were upgraded from an Infinity MX 60 to a Chevrolet Suburban which as it turns out was really what we needed. Thank you very much.

10,0 Wonderful

Anonymous, Feb 2024

Intermediate SUV

KAYAK
The pickup experience was great. Desk staff at RDU was very friendly and helpful. I was having trouble finding my car and door staff walked me over to my car. Really nice people.

2,0 Poor

Anonymous, Nov 2023

Intermediate SUV

KAYAK
I didn’t like the fact that I prepaid for everything on the rental. When I got to the counter to pick up the keys I was charged an extra $200.00 for insurance when I told the representative that I have insurance and the credit card covers the insurance as well. The rep told me no I had to get their insurance. Also I was also hit with a $500.00 hold for using my debit card because there wasn’t enough funds on the card. I was charged a total of $1,050.00 including the rental, insurance, and hold amount. My prepaid total in July when I made the reservation was no more than $500.00 . I will not use this app again because it didn’t disclose everything. Thank goodness I had extra money to cover this mess or I would have been stranded.

4,0 Mediocre

Ralph, Nov 2023

Intermediate

KAYAK
Everything was fine except the ease of charging the vehicle. Very limited charging stations that take for every to get a meaningful charge. In my opinion these E vehicles are not worth it.

8,0 Very Good

Anonymous, May 2021

KAYAK

Pros:

Yes the drop off was easy the staff efficient

Avis

Cleanliness

7.0

Comfort

7.5

Pick-up/Drop-off

6.6

Value for money

6.4

One location in Raleigh-Durham Airport

Locations in Raleigh-Durham Airport

1016 Rental Car Drive

+1 919 840 4750

Monday00:00 - 01:0004:00 - 23:59
Tuesday04:00 - 23:5900:00 - 01:00
Wednesday04:00 - 23:5900:00 - 01:00
Thursday04:00 - 23:5900:00 - 01:00
Friday04:00 - 23:5900:00 - 01:00
Saturday00:00 - 01:0004:00 - 23:59
Sunday00:00 - 01:0004:00 - 23:59

Filters

Show reviews that mention

Reviews

2,0 Poor

Richard, Aug 2024

Full-size

KAYAK
Huge line at the check in counter. Staff was frantic and yelling at people.

8,0 Very Good

Kahlia, Feb 2024

Intermediate SUV

KAYAK
Pick up and drop off was simple and quick. Customer service was fantastic. Only bad part was the vehicle. The special offer was for a small SUV. What I received was an Buick with 80k miles that looked and felt very used. The brakes were going bad as well.

6,0 Okay

Paul, May 2021

KAYAK

Pros:

While the drop off was east, I found that I was charged $6.99 for gas when I filled the gas rouhgly one mile from the drop off place. My mistake is I did not check the bill until I reached home. I feel cheated because I filled the car

Cons:

The staff should be fair and inform the client that they find the tank not filled while we signed to fill and bring. Clean the car better both inside and outside. There was smell of smoke inside the car when I took it. I mentioned this to the security at the gate. He told me that this may be from the material used for the upholstery.

6,0 Okay

Virgil, Apr 2021

KAYAK

Cons:

They said the lot opened at 4 am. Waited until 4:20 am then had to walk to the terminal.

9,6 Wonderful

Anonymous, Aug 2020

KAYAK

Pros:

Service and type of car.

Cons:

There was a smoke odor inside the car when we picked it up.

4,4 Mediocre

Anonymous, Aug 2020

KAYAK

Pros:

no contact with anyone at drop off.

Cons:

I waited 35 minutes for a car after i signed my rental agreement and left the counter. unacceptable.

Hertz

Cleanliness

7.4

Comfort

7.1

Pick-up/Drop-off

6.5

Value for money

6.7

One location in Raleigh-Durham Airport

Locations in Raleigh-Durham Airport

1017 Rental Car Dr

+1 919 840 4875

Monday05:00 - 23:59
Tuesday05:00 - 23:59
Wednesday05:00 - 23:59
Thursday05:00 - 23:59
Friday05:00 - 23:59
Saturday05:00 - 23:59
Sunday05:00 - 23:59

Filters

Reviews

10,0 Wonderful

Anonymous, Jul 2024

Compact

KAYAK
Shuttle provided fast and convenient service both to and from airport. My arrival flight, and subsequent pickup, was delayed for hours, but it didn't impact my car rental at all. Drop off procedure was quick and efficient and staff was friendly through the whole process.

2,0 Poor

Anonymous, Jul 2024

Compact

KAYAK
I flew on 7/19/24 - the day of the global IT outage. My flight was delayed 4 times, then cancelled, then we re-booked a flight at a different airport, and then we missed that plane and had to re-book again at the last minute. We had to fly to a different airport which would require a 2.75 hour drive to our destination. Fortunately, we arrived around 9:30 pm so we thought it wouldn't be too bad. Even given all of those inconveniences, do you know what the WORST part of our day was? Dealing with the staff at the Hertz desk. Manipulation, lies, and unnecessary delays. I was traveling with a child, and trying to ensure her safety while she laid down on a couch along the wall, waiting for me while I waited and waited and waited in line. BUT there were only a couple of people in the line! The wait was because staff spent an ENORMOUS amount of time with each customer, trying to deceive them and upsell them. When it was finally my turn, the staff did a bait-and-switch with me. Then he told me I couldn't upgrade. Then he told me I could only upgrade if I paid for the reserved car as well. Then he lied to me about my car insurance. Then he priced out a car for $85/day for 3 days and presented me with a written bill for $600.00. I asked for a copy of it for my records and he refused. My 7 year old granddaughter repeatedly walked over to me, sleepy-eyed and asked, 'what is taking SO LONG Grammy?' The staff made me leave the line, go and make another reservation and only then would he allow me to book a car rental. We finally left there AFTER 11:00 PM - to begin our 2.75 hour drive to our destination. It was an extraordinary abuse of a customer, and I will NEVER use Hertz again. I was not able to ever cancel the original reservation: K9242146653. The staff told me reservations cannot be cancelled and it didn't matter because you only get charged when you pick up the car. He said you could make 10 reservations and you wouldn't get charged for them if you don't pick up the car. Would you please ensure that this is correct as they were very deceitful and I can't trust anything they said. Please make sure that I am only being charged for the actual car I rented. It was a 2024 Hyundai Kona, license TN 736BMPZ. The new reservation number was #K92430569D0. Thank you.

10,0 Wonderful

Anonymous, Jun 2024

Intermediate SUV

KAYAK
Nice

6,0 Okay

Anonymous, May 2024

Intermediate

KAYAK
The car is ok. It was very quick to get the car. Only the tank did appear to be full.

10,0 Wonderful

Anonymous, May 2024

People carrier

KAYAK
Customer service at the RDU terminal was excellent. The car was clean and it felt like an upgrade from what I booked, as it was quite new (low mileage) and was very comfortable. I needed to pick it up early, which was accommodated quite graciously. I had a 900 mile drive in this vehicle with no issues.

2,0 Poor

Anonymous, Apr 2024

Intermediate SUV

KAYAK
I opted to refill the gas tank myself, instead of paying for their gas service. I filled the tank less than a mile from drop-off. I even topped it up. After drop-off I received a bill for TWO GALLONS of gas that they claimed they put into the vehicle. There is no way they fit that much gas into that car. Had I not been paying attention, I would've been ripped off. Double check your final email receipt. You may not get it for a day or two.

Enterprise Rent-A-Car

8,6

Cleanliness

8.7

Comfort

9.0

Pick-up/Drop-off

9.0

Value for money

8.4

One location in Raleigh-Durham Airport

Locations in Raleigh-Durham Airport

1008 Rental Car Dr

+1 844 942 0329

Monday04:30 - 23:59
Tuesday04:30 - 23:59
Wednesday04:30 - 23:59
Thursday04:30 - 23:59
Friday04:30 - 23:59
Saturday04:30 - 23:59
Sunday04:30 - 23:59

Filters

Show reviews that mention

Reviews

2,0 Poor

Zahradeen, Sept 2024

Intermediate SUV

KAYAK
I had a terrible experience with Enterprise Rent-A-Car, and I strongly advise anyone considering renting from them to think twice! On Thursday, August 22, 2024, I rented a car from their Raleigh, North Carolina branch, with plans to drop it off in New York City the next day. While booking online, I requested a car seat and was informed that if available, I might be charged at pickup. When I arrived to pick up the car, I was charged for the car seat, but they failed to provide one. Yes, I was billed for a service they did not deliver, and I had to go out of my way to buy one myself. This alone is unacceptable. After returning the car in NYC, I contacted their customer care to report this issue. I was told that the Raleigh office would call me within 24 hours to resolve the matter. Well, guess what? 24 hours came and went, and no one called. I waited 72 hours—still nothing. When I called back, I was told to wait 5 business days. After 10 business days, I called again, and I made it very clear that this would be my last attempt to resolve the issue. I even told them that if I didn’t hear back, I would assume they were simply keeping my money and that I would share my story so others wouldn’t fall victim. Well, here I am, 4 weeks later, and no one has called. Enterprise has taken my money and completely ignored my complaint. The customer service is non-existent once they have your money. If the situation were reversed and I owed them, you can bet they would’ve been calling me non-stop. But since it’s their fault, they don’t care. If you’re thinking about renting from Enterprise, save yourself the frustration. They took my money without providing the service, and then completely ghosted me when I asked for help. I will never rent from them again, and I recommend you avoid them as well!

10,0 Wonderful

Anonymous, Jan 2024

Intermediate SUV

KAYAK
Great! Everything was quick and efficient. Easiest car rental ever.

9,6 Wonderful

Rick, Sept 2020

KAYAK

Pros:

The gal that escorted us to our vehicle was excellent. Made a nice upgrade gesture that significantly enhanced our trip.

Cons:

I should have been told during my order placement that u were offering a 3rd party insurance company where u would have required me to use my deductible...then “I” would have to get reimbursed from the insurance company. Sneaky!

9,6 Wonderful

Bruce, Aug 2020

KAYAK

Pros:

The renting process at both airports and the car were great.

Cons:

The website and confirmation. Other than going into the Kayak System, I had no email confirmation about my rental. So I was nervous that the reservation did not truly exist. It did, but without some confirmation, it was difficult. I would also like it if there were notifications sent the day before confirming the reservation and what to expect.

7,2 Good

Anonymous, Jul 2020

KAYAK

Pros:

Staff was very helpful and check in was super speedy. Vehicle was very clean and well outfitted.

Cons:

Due to Covid the rental offices of a number of rental agencies had been combined to a central location, a fact that was not relayed to myself or many renters as there was lots of confusion with folks picking up and dropping off vehicles. People should be advised to call their rental provider for updated information on new operating system.

9,2 Wonderful

Anonymous, Jul 2020

KAYAK

Cons:

Inside of the car cleaner, dog hair all over

E-Z Rent-A-Car

8,5

Cleanliness

8.4

Comfort

8.8

Pick-up/Drop-off

8.4

Value for money

8.8

One location in Raleigh-Durham Airport

Locations in Raleigh-Durham Airport

1015 Trade Dr

+1 919 787 7262

Monday05:00 - 23:59
Tuesday05:00 - 23:59
Wednesday05:00 - 23:59
Thursday05:00 - 23:59
Friday05:00 - 23:59
Saturday05:00 - 23:59
Sunday05:00 - 23:59

Filters

Show reviews that mention

Reviews

10,0 Wonderful

Gaurav, Jan 2020

KAYAK

Pros:

Got a free upgrade, clean and smooth car ride

Cons:

Nothing I can think off

6,0 Okay

Anonymous, Jan 2020

KAYAK

Cons:

reserved a mini van when I got there they didn't have one

Payless

Cleanliness

7.6

Comfort

7.6

Pick-up/Drop-off

6.9

Value for money

7.5

One location in Raleigh-Durham Airport

Locations in Raleigh-Durham Airport

1016 Rental Car Drive

+1 919 840 9317

Monday04:00 - 23:5900:00 - 01:00
Tuesday04:00 - 23:5900:00 - 01:00
Wednesday00:00 - 01:0004:00 - 23:59
Thursday04:00 - 23:5900:00 - 01:00
Friday04:00 - 23:5900:00 - 01:00
Saturday00:00 - 01:0004:00 - 23:59
Sunday04:00 - 23:5900:00 - 01:00

Filters

Reviews

6,0 Okay

Anonymous, Oct 2023

Compact

KAYAK
Staffing issues caused the pickup to take 2.5 hours.

2,0 Poor

Anonymous, Sept 2023

Intermediate

KAYAK
Pickup time was 90 minutes. Unorganized chaos by leadership.

10,0 Wonderful

Anonymous, Jul 2023

Economy

KAYAK
I love the beginning to the end

2,0 Poor

Mark, Oct 2022

KAYAK
READ CAREFULLY BEFORE BOOKING. Cancelation not allowed for any reason, I will never use Kayak or Payless again. I had to reschedule my trip and they billed me anyway.

10,0 Wonderful

Anonymous, Sept 2022

KAYAK
Picking up the car was incredibly smooth. I was afraid I would have to sit there waiting on the shuttle for a long time but both times it was ready to go. Bus drivers were very friendly and funny. Getting my car took ten minutes max and dropping it off took 5 minutes. Everything went much better than expected. The car was clean and perfect for my needs. All in all a great rental experience.

2,0 Poor

Anonymous, Feb 2022

KAYAK
Due to several flight changes by no fault of my own, I had to cancel my trip hours before I was to pick up the car. I tried desperately calling from the airport but the person could not find my Payless confirmation number in her system. It wasn't until the next day that I was able to call the Payless office and it was too late then. Please do penalize the Payless facility but I won't be using Kayak again with the no refund policy.

Sixt

Cleanliness

7.4

Comfort

7.0

Pick-up/Drop-off

7.8

Value for money

7.4

One location in Raleigh-Durham Airport

Locations in Raleigh-Durham Airport

1015 Trade Drive

+1 888 749 8227

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59

Filters

Reviews

2,0 Poor

Anonymous, Sept 2024

Full-size

KAYAK
They did not have the class of car that I reserved and prepaid for. Instead of being given a car one class up, they tried to give me a car smaller than I paid for. Then, because they didn’t have my car class, I was upsold a different vehicle that more than doubled my total charge.

2,0 Poor

Anonymous, Sept 2024

Full-size

KAYAK
Picked up and dropped off quickly from the airport to the car. Staff were great. Gave me a car that had a strong smell of weed. No bueno.

10,0 Wonderful

Anonymous, Jul 2024

Luxury SUV

KAYAK
Sixt was great. We hadn’t heard of them before and they were wonderful. They were cheaper than other places, very kind, and we even upgraded easily for a low price.

10,0 Wonderful

Alfredo, May 2024

Full-size

KAYAK
Cleanness of the car and No restroom for customers available

2,0 Poor

Lee, Apr 2024

Full-size

KAYAK
Bait and switch. Rude attendant. Prepaid for car. Tried adding $175 in new charges at check out. Added services I turned down. Added a bunch of fees no other rental company has ever charged. First time renter…now last time renter.

2,0 Poor

Cariann, Feb 2024

Standard SUV

KAYAK
I waited for 45 minutes outside for the shuttle in 33° windy weather. My hands had frost nip and were firey red and swollen from the cold. The other rental companies cam and went 4-5 times while I waited for Sixt, and no one ever came. They were indeed open. But their shuttle driver apparently was on a long break. I called customer service and even they couldn't reach a live person at the rental office. So they said "we'll just refund your money" but all the other rental car companies were sold out and not accepting new reservations. Their mess up literally made a giant mess of my trip! This was after a horrible experience the first time I tried renting with them. I swore I never would rent with them again, but decided to give them a chance since it was over half the cost when I was making the reservation. But after this? I WILL NEVER RENT FROM SIXT AGAIN! NEVER!

Advantage

4,4

Cleanliness

8.0

Comfort

8.0

Pick-up/Drop-off

2.0

Value for money

2.0

One location in Raleigh-Durham Airport

Locations in Raleigh-Durham Airport

1015 Trade Dr

+1 919 840 2088

Monday05:00 - 23:59
Tuesday05:00 - 23:59
Wednesday05:00 - 23:59
Thursday05:00 - 23:59
Friday05:00 - 23:59
Saturday05:00 - 23:59
Sunday05:00 - 23:59

Filters

Show reviews that mention

Reviews

4,4 Mediocre

Anonymous, Dec 2019

KAYAK

Pros:

Absolutely niothing!!! Shady salespeople, uncooperative salespeople when trying to remove expensive “extra’s after day 1 of four day rental. Rude salespeople (Janet) coward manager that would never come out of office to meet with me. Tried calling 1-800 phone number, uncooperative also, they told me I needed to go to rental site which I did—they wouldn’t take off extra’s unless I returned the car. The rental site told me to call 1-800 which would not help me...AWFUL service.

Cons:

Everything...

National

7,2

Good

One location in Raleigh-Durham Airport

Locations in Raleigh-Durham Airport

1001 Rental Car Dr

+1 844 370 1075

Monday04:30 - 23:59
Tuesday04:30 - 23:59
Wednesday04:30 - 23:59
Thursday04:30 - 23:59
Friday04:30 - 23:59
Saturday04:30 - 23:59
Sunday04:30 - 23:59

Filters

No reviews available

Easirent

3,9

Poor

One location in Raleigh-Durham Airport

Locations in Raleigh-Durham Airport

Raleigh-Durham International Airport

Opening times not available

Filters

No reviews available

Europcar

5,6

Fair

One location in Raleigh-Durham Airport

Locations in Raleigh-Durham Airport

Please Go To The Advantage Counter

+1 919 787 7262

Opening times not available

Filters

No reviews available

keddy by Europcar

6,2

Okay

One location in Raleigh-Durham Airport

Locations in Raleigh-Durham Airport

Raleigh Airport

Opening times not available

Filters

No reviews available

Advance Car And Truck Rental

No score available yet

One location in Raleigh-Durham Airport

Locations in Raleigh-Durham Airport

1015 Trade Dr A, Raleigh, Wake County, North Carolina

+1 919 787 7262

Opening times not available

Filters

No reviews available

AutoEurope

No score available yet

One location in Raleigh-Durham Airport

Locations in Raleigh-Durham Airport

Raleigh/Durham International Airport

Opening times not available

Filters

No reviews available

NC Auto Rentals LLC

No score available yet

One location in Raleigh-Durham Airport

Locations in Raleigh-Durham Airport

511 Chapel Hill Rd

+1 336 516 0032

Opening times not available

Filters

No reviews available

Sunnycars

No score available yet

One location in Raleigh-Durham Airport

Locations in Raleigh-Durham Airport

1001 Rental Car Drive

Opening times not available

Filters

No reviews available

VIPCars Recommendation

No score available yet

One location in Raleigh-Durham Airport

Locations in Raleigh-Durham Airport

1001 Rental Car Dr, Morrisville, , USA North Carolina

+1 914 368 0091

Monday00:00 - 01:00
Tuesday00:00 - 01:00
Wednesday00:00 - 01:00
Thursday00:00 - 01:00
Friday00:00 - 01:00
Saturday00:00 - 01:00
Sunday00:00 - 01:00

Filters

No reviews available

437 travellers who hired a car in Raleigh-Durham Airport gave the car agency they used an average rating of 6.0

Car rental locations at Raleigh-Durham Airport

Good to know

Most popular car type

Standard