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One location in Phoenix-Mesa Gateway Airport
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10,0 Wonderful
Oct 2022
10,0 Wonderful
Jan 2022
8,0 Very Good
Jan 2022
4,0 Mediocre
Jan 2022
2,0 Poor
Nov 2021
2,0 Poor
Nov 2021
One location in Phoenix-Mesa Gateway Airport
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10,0 Wonderful
Mar 2023
4,0 Mediocre
Apr 2021
Pros:
The manager was niceCons:
They put me in a car that had a recall and after waiting 45 minute to get through the line, I ended up having to back out to get another car, which was a small SUV. Very different from the luxury car that I reserved and paid for.10,0 Wonderful
Apr 2021
Pros:
Excellent + fast pickup and dropofff10,0 Wonderful
Apr 2021
Pros:
Staff was amazing.Cons:
overall good experience.8,0 Very Good
Dec 2021
Cons:
Price at airport was considerably higher than places just a few miles away.7,2 Good
Aug 2020
Pros:
I like that we were upgraded after they rented out the vehicle we reserved.Cons:
The price was still quite steep and the A/C didn’t work the best and the cruise control didn’t work in the car either.4 locations in Phoenix-Mesa Gateway Airport
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10,0 Wonderful
Jun 2021
Cons:
Very good experience. No complaints.8,0 Very Good
Apr 2021
Pros:
staff were courteous and efficient. Drop off was effecient and quick.Cons:
I had a very good experience with the truck rental. Thank you.6,0 Okay
Apr 2021
Pros:
Car was dirty inside and out when we picked it up....dropped it off at Yuma, gal was great there!Cons:
Clean the car before we get it2,0 Poor
Mar 2021
Pros:
I didn’t like anything. We arrived at our original airport only to find out the rental was booked at a different airport. I had to pay $100 to Uber to the Mesa airport and when I got there, they didn’t have any cars. There was a line of about 30-40 people that were all waiting for cars.Cons:
Kayak needs to do a better job of disclosing the location of the rental place. I put in the Phoenix Sky Harbor airport. What I didn’t realize is they switched the airport to the Mesa airport. Then when we finally were able to get to the Mesa airport, there weren’t any cars.10,0 Wonderful
Jun 2020
Pros:
Pick up and drop off were really quick and easy. The staff were all very friendly. The truck was great!8,8 Very Good
Apr 2020
Pros:
Ray at Gilbert, AZ was helpful. Had he not shown me where the release for the gas cap was, I'd have spent some time looking for it!Cons:
I was surprised to get NO paperwork to take along on the trip. But when we returned the car none was required, so I understand the "no paperwork idea". Our rental car got GREAT gas mileage, was comfortable during our 1600 mile trip, and insured we'll consider Enterprise for our next rental.One location in Phoenix-Mesa Gateway Airport
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2,0 Poor
Apr 2021
Pros:
The staff was the worst part. We won't rent from national again. Linda was awful and not just to me. She was awful to several other customers.Cons:
The wait for the car pickup was 40 minutes even though we had a reservation.10,0 Wonderful
Sep 2020
Cons:
Great service, with great efficiency.2,0 Poor
Apr 2019
Cons:
cancelled found same rental cheaper with someone else8,4 Very Good
Mar 2019
Cons:
The rates were higher (double) than other airports. There were two empty water bottles in the vehicle when we picked it up.10,0 Wonderful
Oct 2017
Pros:
service, clean, carCons:
Tried to charge it for a full tank of gas when we have already had filled it7,6 Good
May 2016
Cons:
car smelled heavily of smoke. seats were stained but that wasn't a big deal.One location in Phoenix-Mesa Gateway Airport
One location in Phoenix-Mesa Gateway Airport
One location in Phoenix-Mesa Gateway Airport
Most popular car type | Mini |
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