Pick-up location | Orlando |
---|---|
Car types | Compact, Compact SUV, Economy, Full-size, Full-size SUV, Intermediate, Intermediate SUV, Luxury, People carrier, Pick-up truck, Standard, Standard SUV |
Hire locations | 204 |
Airport locations | 92 |
Popular agencies | Sixt, Thrifty, Avis, AZ Car Rental |
Economy | R783/day |
Compact | R689/day |
Intermediate | R753/day |
Standard | R780/day |
Full-size | R761/day |
People carrier | R1 177/day |
Full-size SUV | R1 017/day |
Luxury | R903/day |
Pick-up truck | R838/day |
Intermediate SUV | R777/day |
Compact SUV | R799/day |
Standard SUV | R967/day |
5 locations in Orlando
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Reviews
8,0 Very Good
May 2021
Pros:
When I finally got to a staff member to fill out forms to get the car - she was efficent and friendly and wonderful to work with.Cons:
The line to pick up the rental car at 12:30 AM was long - the wait to get the paperwork was about 30 min. There were I think 4 or 5 people working which was good, but at 12:30 am its tough to wait a half hour for car pickup.10,0 Wonderful
May 2021
Cons:
This was the easiest pick up and drop off for a rental car. The Rosen center rental has the best customer service!!6,0 Okay
May 2021
Pros:
STaff was fine; no people issues.Cons:
First care -- Toyota corrolla needed to go back because check engine light came on . Second car was a ?? Mitsubishi that had a very distinct engine miss around 40 mph. This was a car with 3,000 miles on it.10,0 Wonderful
May 2021
Cons:
Pick up poor. Couldnt skip the line though I pre registered, had the app, etc. agent wanted to charge me $480 when my agreement said §350. Gate departure took a long time. Everything got resolved but took a long time and was frustrating. Desk agent very friendly and helpful10,0 Wonderful
Apr 2021
Pros:
Comfort and cleanliness of the car. The check-in was excellent. Waited under 10 minutes. Usually taks close to an hour with other rental car companies,Cons:
Nothing6,0 Okay
Apr 2021
Pros:
Staff were helpful and sympatheticCons:
Waiting 90 minutes for a reserved car is an issue. I won’t select Thrifty as a rental service in the futureOne location in Orlando
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5,9 Fair
Jul 2021
8,0 Very Good
May 2021
Pros:
The friendly staff, cars was goodCons:
Everything good2,0 Poor
May 2021
Pros:
Staff lied to my face multiple times. Told me I was required to buy their insurance as well as their toll road pass. I pushed back for maybe 30 minutes saying it didn’t sound right and I didn’t want to. They wouldn’t let me finalize my paperwork without agreeing to it.Cons:
Go somewhere else. This place is a classic bait and switch. Low money up front to book rental, then they get you with all kind of fees and charges on the backend.6,0 Okay
May 2021
Cons:
Vehicle inside was dirty, did not have my type of vehicle so I was "upgraded", but the upgraded car was old and lacked features. I also was not shown a price breakdown that there is a fee to drop-off at a different location, so this was surprising to me.4,0 Mediocre
May 2021
Pros:
The car model was very economic with mileage/gas.Cons:
The front desk at pickup was terrible. Waited over an hour because their system had collapsed. They charged me over a hundred dollars over the quoted price on Kayak because the person claimed that even though I had chosen to use the insurance provided by my credit card specifically for car rentals, the “system” added the insurance coverage automatically and it was “take it or leave it” and after a 12 hour flight, customs, immigration a HOT shuttle to FOX and a a wait in line for over an hour, the choice presented by the rude customer “service” was just Insult added to Injury. Took the car for overpriced rental and an additional $200 deposit which is still to be refunded. Overall, I chose FOX over others for a supposed savings of around $80. Should have chosen another company. Just under a month before this rental, I rented from Alamo on sight at airport and they charged me what the website price was. Should have stuck with them but chose FOX for the $80 savings but at the end I paid over $200 more that I would have with other companies. Regret this experience probably like a tourist regrets picking up a girl in a shady Bangkok bar because at the end he doesn’t get what he expected and paid dearly for his mistake!!2,0 Poor
May 2021
Cons:
Transparency in rates.4 locations in Orlando
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1,9 Poor
Jun 2021
5,9 Fair
Jun 2021
8,0 Very Good
May 2021
Pros:
The staff were friendly and helpful, drop off was easy with helpful staff.Cons:
I had to stand in line for 3.5 hours at Orlando to pick up the car, more staff would have been helpful.2,0 Poor
May 2021
Cons:
The whole pickup process was a disaster. It took almost an hour to complete. We will never rent from dollar again. A total lack of organization. They told us we were not in the system even though this purchase was made almost 3 months prior. We have never had this problem before with the other rental companies. BEWARE......2,0 Poor
May 2021
Pros:
NothingCons:
Never pick up a car with dollar rental car2,0 Poor
May 2021
Cons:
Transport to AirPort . Have the correct Vehicle that was reserved16 locations in Orlando
Locations in Orlando
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8,0 Very Good
May 2021
Pros:
Yes the staff was excellent. Professional as well as joking made you feel at ease as they took 700 and change from you for a weekly rental . You might as well visit NY for those prices thats ridiculously high and reward points and history of rental ment nothingCons:
The price ,The deals, The cleanliness of the vehicle ,The maintenance of the vehicle . The steering was off as well10,0 Wonderful
May 2021
Pros:
it was easy and quickCons:
nothing8,0 Very Good
Apr 2021
Cons:
This location is in the back of hotel that is undergoing remodeling. It is hard to find for Uber or lyft and they do not provide a shuttle10,0 Wonderful
Mar 2021
Pros:
Excellent staff and service. Couldn’t have been better10,0 Wonderful
Mar 2021
Pros:
EaseCons:
N/A6,0 Okay
Mar 2021
Pros:
Enterprise was fine; Kayak was misleading at best.Cons:
Enterprise was fine. Kayak was misleading. We ended up spending $75 in taxi fare getting to the Enterprise rental facility when what I booked was an ORLANDO AIRPORT pickup. Not Orlando city somewhere pickup. Super frustrating and had I known this, I would not have rented through Kayak. AND, six other people that very day complained to Enterprise about the exact same situation.3 locations in Orlando
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2,0 Poor
Sep 2022
10,0 Wonderful
Aug 2022
2,0 Poor
Dec 2021
Pros:
Never picked up my car. My flight was delayed and when I arrived they were closed and could not get a car. Tried calling and they told me they were out of cars. Horrible . I had to take cabs my whole trip . Never again!2,0 Poor
Dec 2020
Cons:
Very poor customer relations around covid....would not allow me a refund went I canceled my reservation.2,0 Poor
Oct 2020
Pros:
The staff wasn't the issue, I requested a rental at MCO airport and Kayak sent me to a Sixth rental location over 30 minutes away.10,0 Wonderful
Sep 2020
Pros:
Easy and kind service.Cons:
They could have the car you want available and not always up sell, buy buyers beware. I like chit things so of course I wanted to upgrade and not wait.One location in Orlando
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5,2 Fair
Jun 2020
Cons:
The car really dirty With dog's hair all over and even what it seemed to be dog's puke.6,0 Okay
Apr 2020
Cons:
If there was no extra charge for toll road9,6 Wonderful
Mar 2020
Cons:
Message for taking a break on the dash just kept going off every 15 minutes. Equipment issue?9,2 Wonderful
Mar 2018
Cons:
Didn't like having to pay extra for additional driver6,8 Okay
Mar 2018
Pros:
Car was excellentCons:
Overcharged $300 more than invoiced2,4 Poor
Mar 2018
Pros:
CheapCons:
Customer support located in Philippines15 locations in Orlando
Locations in Orlando
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4,0 Mediocre
May 2021
Pros:
The front desk agent was very helpful but car was not cleanCons:
Make easier to park at hotels/resorts.2,0 Poor
May 2021
Cons:
The price I paid was twice what I booked on kayak2,0 Poor
May 2021
Pros:
Long story. But I’ll never use Avis again2,0 Poor
May 2021
Cons:
I typed MCO into the search box. They gave me an off site address that I assumed would have a shuttle to it, it did not. Had to take an Uber to the rental place, and met someone else who was dealing with the same exact problem there.2,0 Poor
May 2021
Cons:
Unable to complete reservation at the counter.2,0 Poor
May 2021
Cons:
You let me rent a vehicle that the rental company didn’t even have. So I never got the car and I’m out $22 non refundable insurance charge.10 locations in Orlando