Orlando Car Hire

Orlando Car Hire

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Orlando car hire information

Pick-up location Orlando
Hire locations 142
Airport locations 51

Orlando car hire reviews and directory

Rated no. 1
Alamo
Best rated
8,6 Excellent (412 reviews)
6 locations in Orlando
Alamo
Locations in Orlando
1 Jeff Fuqua Boulevard
+1 844 370 3164
1000 Car Care Dr
+1 888 826 6893
1500 Epcot Resorts Blvd
+1 888 826 6893
1900 E Buena Vista Drive
+1 888 826 6893
5905 International Dr
+1 888 826 6893
9801 International Dr
+1 407 269 3048
  • 8.5
  • 8.7
  • 8.8
  • 8.6
  • 8.3
Recent reviews
10,0 Excellent
Dec 20 2016
A Great Bargain.
Pros: Customer service is superb.
Cons: Orlando has such long lines.
2,0 Mediocre
Jul 7 2016
Not happy
Pros: The car was great
Cons: The confirmation number from kayak did not work. The agent was unable to locate my rental. I was charged 100 more at the counter because of the issue
10,0 Excellent
Sep 26 2016
Highly recommend
Pros: Great vehicle at a great price. Service was amazing.
10,0 Excellent
Sep 27 2016
Really Pleased with Alamo
Pros: Pick up was super fast and efficient, that was great. Drop off was also really easy. Car I got was exactly what I wanted, a very fuel efficient compact car. Alamo staff was great to interact with.
2,0 Mediocre
Jan 6 2017
Cons: unable to reach local office by phone. no one answered the phones. no shuttle service from airport, when it was promised.
2,0 Mediocre
Feb 1 2017
Not Happy
Pros: I really was careful when scheduling a car rental to make sure that the rental facility was in the airport and this reservation said that it was. But the rep at the Alamo counter said that is was an off site facility about an 18 minute drive away. So cancelled with them and rented from Enterprise.
Cons: Really wonder why they had an Alamo rental counter at the airport but our rental car was not available there? I made sure we picked an agency that was "on site at airport" but it was not. Very frustrating!!!
2,0 Mediocre
Feb 14 2017
Cons: Before booking I was assured rental will be available at the airport After landing I went to Alomo desk for my rental and was told that my car is located 20min away due to third party agreament Since I had to get to a cruise there was no choice but to rent a car from airport Paid $75 plus tolls Terrible service, will not be using kayak again
10,0 Excellent
Feb 24 2017
Pros: Great price on one way drop off
10,0 Excellent
Mar 9 2017
Pros: Very good value; cleanliness if vehicle;ease of drop off adjacent to terminal; wonderful car.
Cons: Not easy to locate the pick up office at a hotel in Orlando. Signage not clearly visable with hotel logo.
4,4 Okay
Mar 21 2017
WRONG LOCATION!!!! NEVER AGAIN WITH PRICELINE!!!!!
Pros: Car rugs were clean.
Cons: Sought a car for pickup at Orlando Airport. Checked the SEARCH box for AIRPORT. Car comes up, I make the purchase. Confirmation comes back with an address of INTERNATIONAL DRIVE; not an uncommon name for a street located near an INTERNATIONAL airport. Figured it was a shuttle drive. WRONG! Car was nowhere near the airport, nor was there a shuttle. It was over 30 minutes away. The site that held my car closed a 4PM. I arrived at the check-out counter at 3:35pm after picking up luggage and a delay on the apron. Had to pay extra $135 for a car at airport since attempting to pick up car at remote location would have been a waste. CHOOSE ANOTHER SERVICE THAT DOESN"T MISLEAD YOU IN AN EFFORT TO GRAB YOUR CASH AND LEAVE YOU HANGING HIGH AND DRY ON DAY ONE OF YOUR VACATION!
Rated no. 2
Enterprise
7,7 Good (286 reviews)
15 locations in Orlando
Enterprise
Locations in Orlando
1 Jeff Fuqua Boulevard
+1 844 951 0601
10656 E Colonial Dr
+1 407 823 9404
14651 Chelonia Pkwy
+1 321 329 3400
35 East Colonial Drive
+1 407 843 5411
3801 N John Young Pkwy
+1 407 293 7200
4442 W Colonial Dr
+1 407 297 0319
4988 S Orange Ave
+1 407 888 8499
5316 E Colonial Dr
+1 407 249 3262
5520 L B Mcleod Rd
+1 407 480 5055
6140 Hoffner Ave
+1 407 243 1970
8001 International Dr
+1 407 354 3303
8101 World Center Dr
+1 321 329 3327
9319 S. Orange Blossom Trail
+1 407 856 7601
9840 International Drive
+1 407 398 0526
9939 Universal Blvd
+1 321 354 0554
  • 7.6
  • 8.0
  • 8.0
  • 7.4
  • 7.5
Recent reviews
3,2 Mediocre
Oct 20 2015
Very dissatisfied with Kayak not giving me a renta
Pros: The staff where nice.
Cons: The whole experience was poor.
2,0 Mediocre
Oct 27 2015
they didnt not accept it
Cons: Didnt not accept reservations and ran out of cars
3,6 Mediocre
Jan 9 2016
Cons: The car was ok but a minivan with a small engine is not good for highway driving. The price was not what I was expecting and ended up paying $500 more than was quoted.
2,0 Mediocre
Oct 17 2016
Kayak search engine did not work.
Pros: I requested an onsite car rental agency for Orlando International Airport
Cons: I was directed to an off site Orlando, Florida agency
9,2 Excellent
Oct 27 2016
Great Customer Service
Pros: Customer service at the counter was fast and very friendly. They allowed us to return the car to the airport location for no extra charge. We reserved an economy car and were given a Dodge Charger. NICE!!
Cons: I should have looked at the reservation location before confirming my order. I found out the day before that there was no shuttle to this location...Customer service tried to help me as best they could, but the rates were double to pick up at the airport. I kept the reservation and struggled with a 35 minute Uber ride for $54.00. Next time I book on a travel site, I will be sure to do my research first.
10,0 Excellent
Nov 3 2016
Pros: Young car, fast service, no problem whole way, acceptable price.
5,6 Okay
Nov 15 2016
Cons: Our Orlando pick-up location was changed without notifying us, necessitating a 20-minute Uber ride that we hadn't planned for. Then, the car was not at the location we'd traveled to after we checked in, necessitating another wait. Then, the car was not full of gas when we pulled out of the pick-up location. This added about an extra hour of transition to our trip, taking away time we'd planned to spend with family. It did not start our rental off on a good foot.
10,0 Excellent
Nov 17 2016
Pros: The price! The people! All and all Great Place to get s Car Rental!
10,0 Excellent
Dec 29 2016
Greatdeal in off airport rentals
Pros: fast and friendly service vehicle clean and in good shape.return just as easy no added charges
2,0 Mediocre
Dec 30 2016
Bait and switch!
Cons: They switched locations from Orlando International Airport to another Orlando location that would require a 30 cab ride during rush hour! We cancelled the reservation and booked with another rental car company when Enterprise told us that third party companies often switch at the last minute. Won't be using Kayak again :-(
Rated no. 3
Dollar
6,5 Good (389 reviews)
5 locations in Orlando
Dollar
Locations in Orlando
10100 International Drive
+1 866 434 2226
304 West Colonial Dr
+1 866 434 2226
5555 Hazeltine National Drive
+1 866 434 2226
7400 International Drive
+1 866 434 2226
9201 Airport Blvd
+1 866 434 2226
  • 6.2
  • 7.0
  • 6.9
  • 6.2
  • 6.4
Recent reviews
6,0 Good
Jul 17 2016
Cons: first car had no keys. 2nd had expired tags. had to take luggage in and out wasting time. not well organized
9,6 Excellent
Sep 1 2016
Easy, peasy
Pros: Arrived at MCO at 10:30 pm, on the Bee-line by 11:15.
2,0 Mediocre
Nov 8 2016
No service
Cons: Apparently a legally emitted temporary license by the State of California is not valid for them. Go to the competition, don't rent Dollar
6,0 Good
Dec 7 2016
Sneaky
Cons: The special car was just a compact. The gate agent tried to add random insurance coverage and would not show me the bill until I had signed saying I had seen the bill which I had not. Eventually I sorted it all out but it was quite annoying after a long flight to have to battle the tricks dollar tries to pull.
10,0 Excellent
Dec 8 2016
Great experience
Pros: Great service, fabulous car, perfect match for me needs.
10,0 Excellent
Dec 9 2016
Everything As expected
Pros: Smooth checkout. Clean car. Easy drop off. No issues.
Cons: N/a
8,8 Excellent
Dec 9 2016
Pros: great vehicle; quick drop off; good value
Cons: the price increased when i changed the drop-off time even though i didn't go over the 24 hour period
2,0 Mediocre
Dec 16 2016
BAIT AND SWITCH
Pros: Drop off was easy
Cons: First I made my reservation with a quoted price online for a full size car and then when I arrived the man behind the counter told me the price I reserved was subject to the Managers Digression and that I was getting a smaller car or I could pay more for a Full Size. BAIT AND SWITCH. Not cool. I had people waiting so I paid their price and get in a car with my passengers. We get to the exit and we are told the car has to be returned because it is due for maintenance. We exchange cars and get a car that has less room in it and in our route back to the airport starts to loose tire air pressure. We made it back without a flat tire but had to worry about it the ride back to the airport. No more Dollar for me.
9,2 Excellent
Dec 31 2016
Pros: Fast Service
Cons: Car could have been a Little cleaner
10,0 Excellent
Jan 19 2017
Smooth.
Pros: Well oiled machine.
Rated no. 4
E-Z Rent-A-Car
6,4 Good (139 reviews)
1 location in Orlando
E-Z Rent-A-Car
Locations in Orlando
1 Airport Blvd
+1 800 277 5171
  • 6.1
  • 6.5
  • 6.8
  • 6.3
  • 6.3
Recent reviews
6,4 Good
Oct 29 2015
Cons: Sent us to wrong pick-up place at airport
10,0 Excellent
Jul 13 2016
Great price!
Pros: The price was perfect and picking up the car was a breeze.
3,6 Mediocre
Aug 22 2016
Actual cost 5x amount paid on website
Pros: Car was good, clean
Cons: $25 on the web, total cost $125 including insurance etc Tolls $10 when I'd have paid $4 in cash. The guy on the desk lied to me it'd be cheaper. No help whatsoever putting child seat into the car - really unhelpful Will not use ez or kayak again Would have been cheaper to get a couple of ubers
5,2 Okay
Nov 4 2016
Dirty and Manual key only
Pros: The price
Cons: There was no automatic lock opener on the key. I had to use the key in the driver door to lock and unlock the car every single time I got in or out of the car. Ridiculous in today's world. Also the car had a lot of stains throughout it on the inside.
10,0 Excellent
Dec 9 2016
Orlando FL Weekly Rental
Pros: Ease of access at Airport and quick service. The car was clean and preformed well especially with Eco mode enabled.
Cons: Nothing
2,0 Mediocre
Dec 13 2016
Terrible Experience
Pros: Nothing
Cons: I have rented from E-Z countless times over the years. Early on I used them for certain needs because they had a 150 miles/day limit before being charged mileage. So for situations where there was not a lot of driving required E-Zs prices appealed to me. Then a year or two ago they started giving me unlimited mileage. I loved it. A couple of months ago I reserved a car for a week in Orlando anticipating a good deal of driving. After a long flight from Europe I arrived at the E-Z counter in Orlando and handed over my drivers license and Amex credit card. I was then told that there are new rules for car rentals. Rule changes made well after I had made the reservation for the car. One was that they were back to 150 miles/day at $0.55 for each additional miles. And that I could no longer use the insurance offered by my credit card which I had been using for years without any problem. I was told that I needed to produce an insurance card for my auto insurance and that he would have to call them to confirm coverage. I only own a car in Europe and that automobile insurance does not cover car rentals in the US. And it was 4 o'clock in the morning. He told me that the only option for getting the car was to by the expensive insurance offered by E-Z. I told him to forget it and found a car from a different company.
4,8 Okay
Mar 3 2017
Pros: The car worked fine. Upon request, I was given a map.
Cons: None of the staff members was courteous. The man at the rental counter was aggressive in trying to convince me to pay for Epass for the toll roads. He did not want to accept that I could manage the toll road without paying $9.99 per day for the Epass. The car was supposed to be full of gas, but was only 3/8 full. I had to phone twice to get a commitment that I could bring the car back with that amount of gas instead of full. I do not recommend this company.
7,2 Good
Nov 20 2017
Misleading, but OK
Pros: The time to get the vehicle and return the vehicle was wonderful.
Cons: We paid for a specialty car and their definition of specialty was a economy 4 door (Nissan Versa) with manual everything (I didn't realize they still made vehicles with manual door locks and windows). Overall, it got us from point A to Point B, but title was very misleading. When I asked about this, they responded that the economy is their "Specialty" Car. Of course, I could have upgraded to something else for a price :) Probably won't use them again just because of their their response to my question at the counter. I could have cancelled my online reservation and then saved a few bucks renting the same vehicle, however, we were on a tight schedule.
8,0 Excellent
Nov 21 2017
Good car, easy pickup/dropoff
Pros: Easy pickup/dropoff. No hidden costs, they're all upfront. Clean car. Low specs car.
Cons: The car kept swaying to the right when we were on the highway. I called support and they were happy to replace the car. They offer toll easy pass for around $10 a day, which is more than you would need if you're not going to go on the highway for long. No one can help you with your bags when you drop off the car - we had 6 bags.
8,0 Excellent
Nov 19 2015
Pros: Personnel helpful
Cons: Attention to previous damage a bit disconcerting. I wanted to document it all (I've had bad experiences in the past) but the staff said it was no big deal. They were correct for for someone with a lot of rental car experience, it made me nervous.
Rated no. 5
Thrifty
6,3 Good (234 reviews)
4 locations in Orlando
Thrifty
Locations in Orlando
10100 International Drive
+1 407 370 3181
304 West Colonial Dr
+1 877 283 0898
7400 International Drive
+1 877 283 0898
9302 Airport Boulevard
+1 877 283 0898
  • 5.9
  • 7.0
  • 6.9
  • 5.8
  • 6.2
Recent reviews
8,0 Excellent
Apr 9 2017
Happy
Pros: Happy and will rent again from Thrifty. Thank you Coming from me that means a lot. I am pretty critical.
8,4 Excellent
Apr 29 2017
Pros: The car, '17 Elantra was beautiful. Very comfortable, and clean.
Cons: Did not like having to stumbled and bumble around trying to find the staging lot, then locate the car. Difficult exiting lot as gate did not lift, and no answer when call button pressed. Had to wait for maintenance(?) cart to happen along and open gate. This location (10100 International Dr) should (at the least) have better signage, or perhaps instruct valets to be of assistance.
2,0 Mediocre
May 30 2017
Cons: I want my money back. All of it. The rude guy at the desk asked me to mentioned his name in the comments for him to get a "bonus" but I am not going to out of respect, He was horrible and needs to go back to Gainsville.
4,8 Okay
Aug 5 2017
Pros: Could drop off in Orlando though I picked up in Ft. Lauderdale.
Cons: Thrifty inside a hotel with no sign. GPS could not find, spent 45 minutes lost and had a flight leaving. When I get there they say NO airport shuttle. I was in disbelief. I was told to call Customer service with fligjht leaving in 1 hr. 45 mn. They finally answered after 11 min. on phone . Explained and they said could not fulfill my request to drop car at airport instead because of midunderstanding. NO manager and it wouil cost $186 to change. I do not use Uber in Puerto Rico and leaving me frustrated I had to ask for Taxi last minute, a 15 min. ride cost me $45. Worst Customer Service I have ever had, no one with authority to over ride simple decision. Never again will I do Thrifty.
2,0 Mediocre
Oct 18 2017
HORRIBLE!!!!!
Pros: Nothing
Cons: They didn't have the car I reserved, then wanted almost $1000 Ed will to fix the situation. Lol!
4,8 Okay
Oct 19 2018
No shuttle service from airport to location
Pros: Car was clean. After the no shuttle issue, they allowed us to return the car directly to the airport at no additional charge. But the issue of no shuttle should have been indicated before I rented the car.
Cons: No shuttle from airport to Thrifty. Had to take a cab which costs 50 dollars. The doubletree hotel, where this Thrify was located, was 15 miles away from the airport. I should have rented directly from a car rental located at the airport. It negated the lower rate I paid.
8,0 Excellent
Jul 22 2019
Cons: Nothing
4,0 Okay
Feb 20 2017
BUYING INSURANCE FROM KAYAK MEANS NOTHING
Cons: I told the staff that I had insurance cover and show her the letter of confirmation. She said that is nothing to do with them. So why should we pay double when other insurance is not accepted by the car rental compay
6,0 Good
Apr 13 2017
Advertised pricing clarity must improve.
Pros: accessing the car was easy, return the same. Very smooth either way.
Cons: Pricing as advertised not clear enough and consequently out of sync with reality, i.e., the actual invoiced amount. The latter ended up being quite substantially higher then expected.
4,8 Okay
Apr 22 2017
Poor customer service
Pros: Price was good.
Cons: Employees inside the terminal were professional and courteous. Once in the pick up the car area, either the employees were downright rude and impatient, or didn't know what was going on. As competitive as the rental car market is, I can't believe the Orlando Dollar/Thrifty Management Team would allow their employees to be get away with being unhelpful and rude. I guess you get what you pay for.
Rated no. 6
Advantage
6,3 Good (124 reviews)
1 location in Orlando
Advantage
Locations in Orlando
1 Airport Blvd
+1 407 203 1204
  • 5.8
  • 6.8
  • 6.9
  • 5.7
  • 6.1
Recent reviews
7,6 Good
Feb 28 2017
Pros: Price was right, pick up and drop off was simple...
Cons: Car was dirty, inside and out. Certain windows may have never been cleaned...
3,6 Mediocre
Mar 11 2017
Disappointed
Cons: Total money I was supposed to pay was $225 by online, however, they made me pay $610 with additional charges when I went to pick up the car. I have used other rental companies many times and this was my first time to pay more than the receipt price the company sent me my email. It feels like I was cheated by the company.
6,0 Good
May 4 2018
Extra charges
Pros: Drop off was fast, no issues with the car itself.
Cons: I had paid for the rental car ahead of time and was forced to get the insurance for it. Along with that cost there were hidden fees that caused my bill to double. This was especially frustrating since I travel on a tight budget.
7,6 Good
Jul 12 2018
Pros: Easy drop off
Cons: Hard to find
7,2 Good
Jul 30 2018
Pros: Car was spacious and comfortable
Cons: The interior was smelly
7,2 Good
Aug 13 2018
Pros: Easy pick up and drop off.
Cons: Expected mid size SUV not available. While pick up wait time.
8,0 Excellent
May 30 2019
Pros: Yes
4,0 Okay
Oct 17 2015
Cons: Paid 300 bucks for a car I drove maybe 50 miles in all of 3 days. Didn't ask for insurance but was billed anyway. Terrible
8,0 Excellent
Nov 22 2015
Loved my car
Pros: Great car in all , gas, confort
Cons: The web say the advanced is out side the airport , I wait 30 min for the shuttle, and I call and he tell me us inside the airport.
2,8 Mediocre
Nov 28 2015
Waste of money
Cons: Tires were bald, windshield wipers were shot, scratched up, overpriced. Ended up costing me over twice the quote. Never again
Rated no. 7
Budget
6,2 Good (265 reviews)
10 locations in Orlando
Budget
Locations in Orlando
1 Jeff Fuqua Blvd, Term A & B
+1 407 825 1700
11805 Research Parkway
+1 407 380 5351
2125 West Landstreet Road
+1 407 851 2422
2195 West Colonial Drive
+1 407 298 9995
2305 Hotel Plaza Boulevard
+1 407 827 6089
306 North Rosalind Avenue
+1 407 648 3691
5905 South Kirkman Road
+1 407 351 4450
6363 East Colonial Drive
+1 407 658 0210
8700 S Orange Blossom Trail
+1 407 850 9637
8978 International Drive
+1 407 370 9150
  • 5.9
  • 6.7
  • 6.7
  • 5.3
  • 6.2
Recent reviews
9,2 Excellent
Dec 20 2017
Cons: Not fond of Kia. But the overall experience was very good.
8,4 Excellent
Apr 25 2016
Rental perfect except for bubblegum smell in car
Pros: Rented out of Holiday Inn across from Universal Studios. Easy pick up, no lines, received free upgrade.
Cons: We found the bubblegum smell in the car too strong. It must have been some kind of "refresher". Pine scented or lemon scented would have been better, or even better, no refresher at all. Other than that, our rental was fine.
2,4 Mediocre
Sep 1 2016
Worst Rental Experience
Pros: That I eventually got to leave the rental agency 90 minutes after arriving. Proximity to Universal.
Cons: Terrible customer service! After waiting 30 minutes as clerk talked to a colleague, we had to wait an additional 45 minutes for our car to be ready. Only once we asked for a refund did they bring the car around. Car was still dirty, worker refused to acknowledge huge crack on back bumper despite me taking a picture of him standing next to it. Eventually just wrote "minor scratch" on form.
10,0 Excellent
Aug 1 2017
Great Price. Easy in and out!
Pros: Private owners of local Budget showed us great customer service. We were able to rent from them and drop at the airport Budget.
10,0 Excellent
Aug 5 2017
Excellent in all areas.
Pros: Speedy and friendly service. The best rates as well. No reason to go anywhere else.
8,8 Excellent
Aug 24 2019
Pros: The pickup person was friendly and professional.
Cons: Took way too long to get vehicle
10,0 Excellent
Aug 1 2017
You need a credit card to rent
Pros: Everything except I couldn't pay with cash.
Cons: Budget pings your credit.
2,0 Mediocre
Oct 16 2015
Closed?
Pros: Nothing
Cons: Uh, that they were closed when I got there at 7:30pm, event hough it said on Kayak that they would be open until 8pm, and I was left to figure out another option in a very short period of time. Lame.
2,0 Mediocre
Oct 21 2016
I had a horrible experience
Cons: I waited over 1 hr in line, and the rep told me I had to go to a remote location. I had to take a taxi to a dark, deserted CLOSED Budget Office in a bad area. I finally had to taxi to Sanford airport to get a car from a different company as budget wouldn't help there either. It was a nightmare come true. I will never use budget again.
2,8 Mediocre
Mar 1 2017
Waited 1.5 hours in line at the airport counter
Cons: See headline. Plus, confusing instructions in finding the car. Like "the keys are in the car", but they didn't say where in the car. They were NOT in the ignition. With an employees help, found the key. Ridiculous. I'll never use Budget again.
Rated no. 8
Hertz
6,0 Okay (359 reviews)
20 locations in Orlando
Hertz
Locations in Orlando
1 Airport Blvd
+1 407 859 8400
1 Grand Cypress Blvd
+1 407 494 7352
12401 International Drive
+1 239 671 8091
139 South Orange Avenue
+1 407 730 8940
14100 Bonnet Creek Resort Lane
+1 239 994 3796
1500 Masters Blvd
+1 407 750 2053
3575 Vineland Road
+1 407 849 3001
3703 W Colonial Drive
+1 407 822 8110
4012 Central Florida Pkwy
+1 407 393 4784
4040 Central Florida Pwky
+1 407 495 9726
5387 Butler National Drive
+1 407 816 8846
6001 Destination Parkway
+1 407 494 7320
6550 Adventure Way
+1 407 503 3156
6677 Sea Harbor Dr
+1 407 494 7355
7400 International Drive
+1 239 631 0460
7499 S Augusta National Dr.
+1 239 887 0595
8000 Fins Up Circle
+1 239 237 9593
8701 World Cntr Dr
+1 321 697 6100
9001 E. Colonial Drive
+1 407 737 1103
9990 S Orange Blossom Trail
+1 407 438 3612
  • 5.7
  • 6.5
  • 6.4
  • 5.5
  • 6.0
Recent reviews
9,6 Excellent
Mar 10 2017
Cons: Long wait for car
7,2 Good
Mar 23 2017
Prepaid Vehicle Not Available at Pickup
Cons: We had to wait for another vehicle to become available. That shouldn't happen, especially when we had prepaid for the rental.
6,4 Good
Apr 22 2017
A convertible with no Air Conditioning
Pros: First time driving a convertible!
Cons: Had to put the top up after a while; the air conditioning wasn't blowing cool air.
5,2 Okay
May 9 2017
Won't rent with them again.
Cons: Overall neither I or husband were disappointed with the customer service provided by the kiosk or attendant at front desk. They were rude and seemed frustrated. Always trying to upsell items. Waited over 45 min until we were on our way.
4,4 Okay
May 20 2017
Maybe my worst car rental experience ever!
Pros: Nothing
Cons: The queue of Hertz was insanely long at the time of car pick up in orlando airport and the system crashed when my turn came. Car insurance was more expensive than the car daily rate itself, which doesn't make any sense! Definitely my last experience with Hertz.
6,0 Good
Jul 21 2017
1.5 hour wait at midnight for the car
Cons: They were out of cars at the Orlando airport at midnight. The staff was helpful and gave us a $150 discount, but we still had to wait 90 minutes for a car to be brought up.
7,2 Good
Jul 25 2017
Excesively slow customer service
Pros: I was able to choose a car among different options between my price range. I really like it,
Cons: I had to wait for at least 40 MINUTES to get serviced in the Orlando airport's customer service desk. They have phone booth that supposedly can take care of clients, but there is no signage about it. Finally, the pre-paid gas offer is more expensive than the outside gas prices.
5,6 Okay
Jul 27 2017
Airport pick up
Pros: Clean car and easy drop off.
Cons: There were no signs leading us to the pick up area. I made online reservations so I wouldn't have to wait in line. We saw where the Hertz rental was in the airport but made online reservations so we wouldn't have to wait. It took us an extra 30 minutes and when you are on vacation every minute counts.
10,0 Excellent
Oct 11 2017
Pros: Staff at pick up was super friendly and then when I returned the car it was even better! I also got a great deal on the rental and would happily do it all over again every time I'm in country.
Cons: The guilt trip in regards to you need all the insurance or else you will die speech was a bit much... just let me know what you're offering and not the well if I was you...
10,0 Excellent
Nov 20 2017
Pros: When we arrived at the airport after a long day of traveling, we wanted to get our car and go. Hertz made that so easy! As our friends waited for over an hour for a car they rented, we were in and out in 5 minutes. Bringing the car back was super easy too! No hassles, and very convenient.
Rated no. 9
Payless
5,3 Okay (151 reviews)
5 locations in Orlando
Payless
Locations in Orlando
1 Jeff Fuqua Blvd, Term A & B
+1 407 856 5539
2125 West Landstreet Road
+1 407 826 9964
2305 Hotel Plaza Boulevard
+1 407 827 6102
5905 Kirkman Road
+1 407 226 0793
8978 International Drive
+1 407 370 9829
  • 4.9
  • 5.8
  • 5.8
  • 4.9
  • 5.3
Recent reviews
2,0 Mediocre
Oct 23 2015
Booked car not available
Cons: The car I had booked was not available, so I was forced to upgrade and pay much higher rate than initially booked through kayak.
9,2 Excellent
Dec 3 2015
Pros: Quick service
Cons: Holding a deposit because I wouldn't accept their insurance although I had purchased some through Kayak!
10,0 Excellent
Oct 27 2016
Nice and easy!
Pros: Easy! ]retty friendly staff and the best part is its cheaper than competitors for the same car.
Cons: Nothing specific
10,0 Excellent
Nov 14 2016
Pros: We were able to get out immediately, and they took us to the airport right away. Fair prices, extermely nice customer service person, highly recommend. Will look to use again. Nice car color which made us find it easily in large parking areas.
8,0 Excellent
May 13 2018
Pros: Counter guy was fast
Cons: They made me go to the entire other side of the airport to get the car
5,6 Okay
Oct 19 2015
Counter agents were slow, obtrusive, unconcerned t
Cons: The whole experience at Payless was bad. You get what you pay for. Never again.
6,8 Good
Oct 26 2015
Unreal Hidden fees
Cons: Payless? More like PayMore... I was quoted $150 for a rental. My flight was delayed so i showed up 30 minutes late for my rental...upon arriving my car was given away to another renter...no big deal, until they decided I would be up-charged $10/day for a different larger vehicle rather than just comping it because they didn't have my original rental. THEN, because I was under 25, rather than a one time fee like most companies, I was charged an additional $25/day...THEN because I was under 25 yrs old (I'm 23), I was forced to purchase collision insurance at another $14 per day, plus some more fees. Needless to say my $150 week long rental ended up costing me $419.55. Never again will I use Payless...Service personnel were fine but the accommodations and policies were misleading and advantageous to payless over the customer.
2,0 Mediocre
Oct 29 2015
Cons: It took me 45 minutes to be picked up by the shuttle to go to the rental place off airport property. All the other major rental agencies are at the airport. I had to call for the shuttle 3 times to try to get them to come and pick me up and the person on the other end of the line was very rude and short. He told me use another phone and call back. They finally picked us up in a lane that was not designated for car rental. By this time there were so many people waiting there was almost not enough space for us, but we all crammed into the shuttle. Once I shuttled over to the rental building there was another 45 minute wait to get my car. It was so dark you could not inspect the auto. The agents were very high pressure trying to sell you, and scare you, into all kinds of charges that were not necessary. It felt like flying Spirit Airlines with all the hidden fees. I chose this company because it looked like it would save me a lot of money. When I returned my car there was nobody to receive my car right away and the shuttle left without me and I had to wait for the next one 15 minutes later which added more unneeded stress to my getting to the airport on time. Originally, I had booked another rental agency, Alamo, and once I received my final bill I went back to check the cost and it only saved me $6. Certainly not worth all the time and hassle to save such a small amount of money. I will never rent from Payless again.
2,0 Mediocre
Oct 29 2015
Terrible
Pros: Nothing
Cons: Arrived at 11.00pm left at 12.30pm just because Victor made a speech like a president, he never stop the guy... Some kids was sleeping on the floor, people was exhaust... At the end you need to do an inspection of your vehicle with no lights on the parking.... Never never rent a car with Payless...
2,0 Mediocre
Oct 31 2015
Cons: Overcharged me $50 for returning 3 hours late. Bye Payless
Rated no. 10
Fox
5,1 Okay (363 reviews)
1 location in Orlando
Fox
Locations in Orlando
5757 Semoran Boulevard
+1 407 930 9520
  • 4.9
  • 5.2
  • 5.5
  • 4.6
  • 5.2
Recent reviews
2,0 Mediocre
Nov 4 2015
bad
Pros: will never return
Cons: Liars
2,0 Mediocre
Mar 24 2016
Dealing with them is NOT Worth the Value
Pros: Fox never picked up, they kept adding on charges when they did and were very difficult to work with. I would not go with them again.
10,0 Excellent
Apr 7 2016
ABest quick service with brand new vehicles
Pros: The whole experience was quick and smooth. Quick checkout and drop off.
9,6 Excellent
Apr 7 2016
Painless Vehicle swap
Pros: 1st vehicle reported reduced tire pressure, upon inspection found large nail embedded in tire, returned to rentsl facility, in & out with replacement vehicle (explorer, much newer vehicle) in 15mins, no fuss. By far the best rate per vehicle class in area, almost 50%.
Cons: 1st vehicle (traverse) was older, key fob didnt control alarm so every time alarm sounded on entry requiring some brisk action to turn it off, also much more worn/stained/odor.
10,0 Excellent
Apr 7 2016
Pros: Easy pick up and drop off.
10,0 Excellent
Apr 7 2016
Easy!
Pros: Pick off and drop off was super easy!
Cons: No Dislikes!
9,2 Excellent
Apr 9 2016
Would have been 5 stars BUT...
Pros: Loved the rental. We had a brand spankin new Jeep Wrangler at a GREAT low price. Almost less than half of what other competitors were charging for the same type of vehicle.
Cons: Would have been five stars across the board had it not been for a frustrating TIME CONSUMING check in process. The wrong reservation was printed up and my card was charged for it and upon noticing the error no apologies and no urgency in the correction. Almost felt like it was my fault. My card was then charged for the correct reservation and it took nearly a week to get the refund from the mistake. With the added deposits on top of the two week rental, this was a substantial error. Other than, great car, great price!
6,8 Good
Jun 6 2016
For the price, it was a worthwile visit
Pros: The car I rented was perfect for my needs. Took me a while to find a good car, but once I found one, I had no issues.
Cons: You really need to inspect your vehicle carefully. Most of them are in bad shape (major paint missing, not key fobs, non-op parts). But if you take your time and inspect carefully, you can score a decent car for a short term rental. Also, they are a bit understaffed. I had a hard time getting service on the lot and drop-off took longer than expected
2,0 Mediocre
Jun 16 2016
Never Fox
Pros: Aitport shuttle pickup was good. Complete disaster after that
Cons: Booked car was not available. Charged an additional $500 for another car. Had to wait 4 hours for that. Never again. Would never recommend to anyone.
5,6 Okay
Nov 8 2016
Friendly Staff but Crappy Car
Pros: I liked how a shuttle was provided by Fox's for airport pick-up and drop-off. My wait time for the shuttle was less than a minute. The shuttle drivers and front desk staff were friendly and helpful. I made the reservation online, and I had no issues when I went to pick up the car. There were a few customers in line in front of me when I arrived at the office, but it went quickly.
Cons: I was given a Toyota Yaris. It is an economy car. The interior seats were stained and discolored. When I did my initial walk around the car, it appeared to be in good condition. However, once I left the lot and got onto the highway at a speed of 60 mph, the back panel above the rear left side began to flap. It was detached from the bumper. I called Fox's customer service once I arrived at my hotel. They date stamped it and said I could either return the car for a new one or keep it until my end date. I kept it, and I wasn't charged for any damage. I just don't recommend this type of car, as it is cheaply made and has very poor visibility.
Rated no. 11
Ace
5,0 Okay (327 reviews)
1 location in Orlando
Ace
Locations in Orlando
7652 Narcoossee Rd. STE. B
+1 888 627 8227
  • 4.7
  • 5.2
  • 5.4
  • 4.7
  • 5.0
Recent reviews
8,8 Excellent
Dec 13 2016
Dirty mirrors and windshield and no washer fluid
Pros: Car was sporty and comfortable. Unlimited miles was a huge plus.
Cons: Took a very long time to pick up the car even though it was booked online a month earlier and drop off was confusing. The windshield and mirrors were filthy and there was no washer fluid in the car so we had to go to Walmart to buy Windex.
8,0 Excellent
Jan 10 2017
Pros: There was a misunderstanding about picking up the vehicle, but other than that overall a positive experience.
7,2 Good
Mar 13 2017
Decent experience
Pros: A good deal on SUV. Vehicle was brand new and drove well. Staff was polite.
Cons: Getting to and from the airport can be a hassle but it is not excessively difficult. The car had cigarette smoke smell.
6,8 Good
Mar 13 2017
Disgusting
Pros: I rented a minivan for a good price unfortunately This had to be the most disgusting car I have ever rented in 30 years. The car show 26,000 miles it look like it had 200,000 miles on it on the inside. The brakes weren't very good there was something wrong with the front end. The inside was falling apart and it was so beyond dirty it should've been put to the dump floors were so bad and unclean. There was sand in the side door tracks. Steering wheel was so gross and if I wasn't so far away after driving it I would've taken it back. So if you ever decide to rent from Ace rental cars make sure you check the inside first thoroughly other than a smelly dump of a car the staff at cool and check in and check out what's good
4,0 Okay
Mar 23 2017
Cons: Waited for atleast 20mins for the shuttle, long queues to get the car. Worst part was could not change my drop off location as the facility was closed.
5,6 Okay
May 18 2017
Too many surprises!
Pros: Good shuttle service to/from airport. Simple return and drop off. Thorough inspection process before departure. Price was right.
Cons: I discovered that I needed to bring/provide a copy of my insurance policy at check-in. They said it was in the "conditions" and maybe it was, but really who reads all of that? I have been renting cars for more than 40 years all over the world and have never had to do this. A bad start. Then they tell me that because I live in Florida that I don't have unlimited mileage and am limited to 150 miles per day. This wasn't a problem, but again, where did this come from? And at check-in. This all gave me a bad taste for ACE right from the start. Not sure I will ever rent from them again because of this even if it costs me more. Seems shady. Expected problems on return, but fortunately there were none.
10,0 Excellent
May 18 2017
Pros: Nice and new
3,6 Mediocre
May 18 2017
Not happy with Ace!
Pros: Drop-off was easy and fast, but I am holding my breath to see what they may deduct. We did, however, take pictures.
Cons: I waited over an hour in a long line, while my 87 year old mother (who was exhausted) waited, only to discover that they had cancelled my reservation due to lateness. I was furious, had to take another car, and spent more than $150 extra just to get one. Then, they didn't even go over the car with me, and the interior was filthy, and the back bumper was very scraped up. I hope we are not charged for that as well.
6,4 Good
May 23 2017
Pros: Service was positive
Cons: The final price for the service was hidden until the final invoice sent to the mail.
9,6 Excellent
Jun 9 2017
Use this rental agency again!
Pros: Complimentary shuttle ride to/from airport. Very little wait time and friendly drivers!
Cons: Long wait time to pick up. Several customers ahead of us had lengthy issues,
Rated no. 12
Avis
6,4 Good (50 reviews)
14 locations in Orlando
Avis
Locations in Orlando
1 Jeff Fuqua Boulevard
+1 407 825 3700
11805 Research Parkway
+1 407 249 9111
2125 West Landstreet Road
+1 407 851 4656
306 North Rosalind Avenue
+1 407 245 8059
5601 Universal Boulevard
+1 407 503 1156
5780 Major Boulevard
+1 407 264 4220
5800 Universal Boulevard
+1 407 503 2156
6300 Hollywood Way
+1 407 503 3156
6363 East Colonial Drive
+1 407 249 1621
6550 Adventure Way
+1 407 503 4156
6601 Adventure Way
+1 407 503 5156
6725 Adventure Way
+1 407 503 6156
7000 Universal Boulevard
+1 407 503 7156
8250 Jamaican Ct
+1 407 370 3231
  • 6.1
  • 6.9
  • 6.9
  • 6.0
  • 6.6
Recent reviews
10,0 Excellent
Oct 21 2016
All Good!
Pros: Great people and a new vehicle!
Cons: Nothing.
4,8 Okay
Dec 10 2016
Not what I wanted
Cons: The car advertised was in a different class , so not possible to have unless I paid for an up grade. Plus the Cadillac CTS I was told thay haven't had one for as long as they could remember. , no choise in cars only one available not American, not a V8. Quite disappointed.
6,0 Good
Sep 29 2017
Pros: Ease of reserving a car online.
Cons: Serious delay in getting the car once we arrived at the airport.
2,0 Mediocre
Jan 5 2018
It’s a scam Avis did not recognize the booking!
Pros: Real disappointment
Cons: I was told booking is confirmed with type of vehicle but Avis did not recognize Kayak booking - we lost the money
8,0 Excellent
Jan 9 2018
Not bad experience
Pros: The Toyota outlander is a great car and the one received was brand new
Cons: The first car received was not clean, due for service and with tyre issue.
10,0 Excellent
Jun 7 2018
Pros: All good!
2,0 Mediocre
Nov 14 2015
Cons: It was a one day rental and they charged me for two days at $60 a day.
2,8 Mediocre
Sep 26 2016
Didn't have the car I rented
Pros: I was able to get a car but not the category I rentd
Cons: Rented a luxury car but was told it would be at least 45 min before they could locate and get one onsite. That's the point of renting ahead of time....
4,0 Okay
Nov 6 2016
Not great attention to detail, but ok
Cons: No one told me that my car had a lock on how high the audio could go, and a lock on the speedometer too. Never seen that before. Also, there was a crumpled piece of trash on the seat as I got in. Just a small thing, but details like this count against my overall opinion.
10,0 Excellent
Nov 21 2016
Service and satisfaction
Pros: I loved my initial reception at the Desk by your customer Service Representative. He was courteous, informative and efficient. I expressed the same sentiments to the manager that same night.
Cons: I got stopped by a cop who said that I was driving a car with a license plate registered to another car. That was a little emotional to my family.
Rated no. 13
Economy Rent a Car
5,2 Okay (65 reviews)
1 location in Orlando
Economy Rent a Car
Locations in Orlando
8501 Parkline Blvd
+1 877 326 7368
  • 4.4
  • 6.5
  • 6.1
  • 4.3
  • 4.9
Recent reviews
2,0 Mediocre
May 28 2018
I was charged for an insurance that I could not use.
Cons: As a non-US citizen, I was sold an insurance on the website that I could not use. When I went to pick up the car, I had to pay 35 dollars a day for a mandatory insurance for non-US citizens, while the cost for the other insurance was not reimbursed.
7,6 Good
Nov 30 2018
Cons: They needed an insurance declaration page or we were forced to buy their insurance. If we would have known this, we would have brought it with us. It was Thanksgiving and the insurance company was closed. We had to buy their insurance for a day, contact our insurance company the next day and drive 35 minutes back to the rental office. Not a fun start to vacation.
4,0 Okay
Feb 22 2019
Pros: Nothing. Don't rent Economy!! It took forever to get the car with only one customer in front of us, it was supposed to be standard size which is what we signed up for & they gave us mid-sized even though we protested. Don't rent Economy!!
Cons: I read all 6 pages of their requirements & had my Insurance declaration page to avoid paying their expensive insurance. They inspected the car upon return & said good, then just as we were entering the shuttle, said we had a bent lower side bumper, & won't give our $500 insurance deposit back.
2,0 Mediocre
May 1 2018
Beware of hidden fees, poor service
Cons: Prepare for the price to double at the counter because they require you to purchase liability insurance if your insurance doesn’t cover $300,000 or more. Prepare to put a $1000 hold on your credit card or pay $7.50 per day to cover the possible deductible. Prepare to wait much longer than the “10-15 minutes” they tell you the shuttle will take to arrive. I waited an hour and called them twice asking where the shuttle was.
5,6 Okay
May 14 2018
Cons: extra insurance they make you think is mandatory, drives up the price to more than double the expected amount.
2,0 Mediocre
May 24 2018
I will never use Economy Again!
Pros: Nothing, I ended up leaving the facility and went to Enterprise
Cons: You needed to provide a declaration of my insurance before l could rent a car, which would have been nice to know a head of time. They were full out rude in the Orlando location. I will never give them my business again
7,6 Good
May 28 2018
Cons: Great car. But for $125 rental for a week they require a $1000.00 hold in addiction to the car. This IS using a credit card. Not cash or Debit card and using top of line insurance coverage. But if you pay an extra $35 you can get the $1000 hold stopped to $150. I was very confident of my coverage and had the hold available on my card. That seemed to not make them happy.
2,0 Mediocre
Jun 23 2018
They didn’t have our car, they didn’t offer an alternative, still card
Pros: It was the worst experience
Cons: They didn’t have our car, offered no alternative and they were extremely rude. We had to take a shuttle back to the airport and take a last minute rental with Hertz. I could see other people there having trouble so it wasn’t only our case!
2,0 Mediocre
Jul 15 2018
Horrible car company
Pros: The car drove fine.
Cons: The economy people are rip offs!! They force you to pretty much get their insurance they offer and you pretty much can’t use yours almost. I had a 3rd party I already purchased and according to them even though my other insurance was full coverage up to $300,000 full liability that wasn’t enough for them. I tried to use my own car insurance on top of what I already purchased so I didn’t have to use theirs (which was what I already purchased.) I tried to get a hold of my insurance people but the office was closed until Monday and I was renting on a Saturday so that wasn’t going to happen. So I just said fine give me your cheapest one and the guy there still tried to upsell me and I for sure said no way. I will never use economy again because it was nothing but a hassle to deal with for me and even the customer behind me. Also just so everyone knows no insurance company including my own has never heard of a rental company forcing you to have a minimum of $100,000 full liability coverage to rent through them. That was the same for the customers also behind me saying from their own insurance company and we have 2 separate companies that we use. My car insurance is 100x better then what they offered so I wanted to use my own but usually it’s cheaper to use a rental companies but not there’s. So again NEVER recommending this company to anyone to use.
6,0 Good
Jul 24 2018
Very slow pick up, slow counter service
Pros: Car was new and clean
Cons: More than 30 minutes waiting for shuttle, then more than hour waiting at counter. Not enough agents, and too much up selling made for the longest rental experience ever... they require extensive paperwork to use private insurance... that made everything very slow for every customer
Rated no. 14
NextCar
5,2 Okay (40 reviews)
1 location in Orlando
NextCar
Locations in Orlando
3255 McCoy Road
+1 321 800 6002
  • 4.9
  • 5.4
  • 5.6
  • 4.8
  • 5.3
Recent reviews
5,2 Okay
Mar 7 2019
Cons: I choose Hyundai accent instead get Nissan versa, car was terrible noisy, they charged me for car seat, which I did not take, my kids 14 and 9 years old, I don’t need.I’m would not recommend.
10,0 Excellent
Apr 3 2018
Great company!
Pros: Great customer service, reliable car, easy pick and up and drop off
Cons: Didn't know much about Florida toll system, the lady at the desk said we wouldn't be able to get around without a sunpass, we could have, there were cash options at each toll.
2,0 Mediocre
Apr 23 2018
DECEPTIVE advertising!
Pros: Rental rate
Cons: Site stated unlimited miles but rental place did not honor site and charged me extra
10,0 Excellent
Jul 3 2018
Outstanding Customer Service
Pros: Staff was extremely friendly and helpful. Everything went smoothly. Make sure you bring a copy of your auto insurance if you plan to decline theirs. Great price.
10,0 Excellent
Sep 5 2018
Pros: Easy and quick service
Cons: The location is offsite, so there is about a 15 min commute.
5,6 Okay
Sep 8 2018
Cons: Waited an hour for the shuttle then waited another hour to rent the vehicle Only one attendant Was very bad
8,0 Excellent
Sep 8 2018
Pros: The drop off was super smooth and easy. Overall, good experience. Great price. I’d use them again. Staff were all very friendly.
Cons: The pick up process was long and slow. They need more staff working late at night. I waited 40 minutes to get picked up from the airport and another 40+ minutes to get a car.
4,8 Okay
Oct 19 2018
Pros: Price. Friendly staff
Cons: Long wait at check in. Dirty car. Trash under seats.
10,0 Excellent
Nov 10 2018
Fast and easy
Pros: The service was fast and the price was right. No given fees to the prices that you book the car on Kayak.
Cons: That I needed to purchase liability insurance since they don’t accept my personal Insurance. That was 13.99 per day. Keep that in mind.
6,4 Good
Nov 14 2018
Car Rental Report
Pros: Friendly and not long wait that I hate and have observed at other rental companies. Drivers were very friendly and expeditious to and from airport.
Cons: Car seats were a bit dirty.
Rated no. 15
Easirent
4,5 Okay (59 reviews)
1 location in Orlando
Easirent
Locations in Orlando
Comfort Suites Hotel, 1936 Mccoy Road
+1 407 549 1020
  • 4.3
  • 4.8
  • 5.0
  • 3.9
  • 4.7
Recent reviews
10,0 Excellent
Jun 15 2018
great inexpensive experience
Pros: The people, the vehicle, location was ok...and response.
Cons: nothing except the extra inconvenience of being "offsight", but that was certainly worth it anyway
2,0 Mediocre
Aug 11 2018
DO NOT RENT FROM EASIRENT
Pros: The published price was VERY competitive (about 1/2 of what the larger companies were charging)
Cons: When I arrived, there were only 4 customers in front of me and two agents were working the desk. Waited in line for 45 minutes. Of the four people in front of me, only two ended up successfully renting cars. The other two left in frustration. Easirent agent insisted that I had to either prove to them I had collision coverage (with my private insurance policy declarations page) or purchase additional coverage from them. They insisted that this nonstandard requirement was included in their terms, but I certainly never received that in any email from them or Kayak. I have rented many cars, never had such a demand. The agent also tried to convince me that my portable SunPass would not work due to SunPass' rules, saying that my pass is tied to a single car. While I am admittedly not well versed in Sunpass, I have successfully used my Sunpass in multiple vehicles, including rentals. I got the distict impression that both of these points were being made to pressure people into purchasing upgrades (insurance and toll passes). I didn't appreciate it and have never had similar demands made by more reputable companies. Strongly recommend staying away from Easirent.
7,6 Good
Nov 5 2018
Very Affordable Rental
Pros: The price cannot be beat. The customer service was excellent. The car was fairly new and fully loaded.
Cons: They weren't open yet when I returned my car and I could not get in touch with anyone. This caused some added stress for the rental. In the end, I made my flight with no issues though. I still have not received my $250 security deposit back. It's been 6 days. If getting that money back becomes a headache, I will definitely be changing my review.
5,2 Okay
Dec 6 2018
Hidden fees
Pros: Clean cars
Cons: They charge a $50 deposit and $40 for tolls (or you can opt out of the tolls but its $25 per toll plus the toll itself). The "deposit" is non refundable which makes it a fee in my eyes. My $59 5 day rental into $149. Save the hassle of going off site and just rent from one of the larger companies.
2,0 Mediocre
Mar 22 2019
Cons: The cars could’ve been in better shape. The handle was about to fall off, the undercarriage was hanging down, the were dents and scratches all over the car and it was dirty. The agent was condescending and arrogant, h treated us as if he were doing us a favor not lik we were customers and over charg
2,0 Mediocre
Apr 10 2019
Pros: The staff was ok, but they are very understaffed and smugly push the extra expenses. The car I had was not what it was supposed to be, and it also was maybe the most unsafe feeling car I have driven.
Cons: The shuttle service was ridiculously slow. First it was 20+ minutes to be picked up at the airport. Other rental companies had two or three vans come through in during that time span. And then it was 30+ minutes to go to the airport. There was zero sense of urgency.
2,0 Mediocre
Jun 8 2018
Not in terminal
Pros: Nothing to like.
Cons: When you book the rental it says at terminal but it’s not. it’s 7 miles away from airport. Not cool. I called them to report it and they said we don’t have control over that. Sureeeeeee
7,6 Good
Jun 12 2018
Pros: Newer, nice size to car , clean
Cons: Had excessive wait for shuttle to get to easirent and to get back to airport.
6,0 Good
Jun 18 2018
Wait time isn't worth the savings
Pros: Clean, new, comfortable car. Price.
Cons: Wait time for shuttle on arrival (50 minutes) and departure (30 minutes)
4,4 Okay
Jun 18 2018
Really weak start-up
Pros: Got a Toyota 4-Runner for $11/day, unlimited miles, had less than 1K miles on it.
Cons: Literally everything else. The process to get the car took at least 30 mins, and was disorganized in the middle of a busy hotel lobby. The return was even worse. 45 mins, at which point I told the employee that I really needed to get to the airport. She took the key, didn't have me sign anything, etc. The shuttle to the airport was going to be another 20 mins so I just paid for my own Uber ($12) to get there faster - it's about 10-15 mins away. Would NOT recommend this service. At all.
Rated no. 16
Executive Car Rental
2,7 Mediocre (59 reviews)
1 location in Orlando
Executive Car Rental
Locations in Orlando
1777 Mccoy Road
+1 407 777 2293
  • 2.7
  • 2.8
  • 2.9
  • 2.4
  • 2.8
Recent reviews
2,0 Mediocre
Aug 12 2018
No shuttle. No car. No answer.
Pros: NOTHING
Cons: I waiting for over and hour and no airport shuttle came. I called more then 5 times and no answer.
2,0 Mediocre
Oct 17 2018
Cons: At the counter they tried to tripple the amount, saying an insurance and a sunpass ist mandatory.
2,0 Mediocre
Jan 10 2019
THIS PEOPLE ARE THIEVES. THEY CHARGE YOU A DEPOSIT AND NEVER REFUND IT
Pros: I did get a car and the experience was fine (even if long line to pick up but drop off was quick).
Cons: THIS PEOPLE ARE THIEVES. THEY CHARGE YOU A DEPOSIT AND NEVER REFUND IT. PREPARE TO CALL YOU CC COMPANY AND FIGHT THE CHARGE
2,0 Mediocre
Jun 23 2018
The Car com pant never picked us up
Pros: Nothing
Cons: Everything
5,6 Okay
Jun 27 2018
Pros: price--I booked on kayak.com and got it for $93 for six days.
Cons: Waiting in line , there was only one employee and each person took at least 20 minutes so that was irritating after a long day of flying and flight delays etc etc and if you have kids waiting it's even worse. The return was much easier and quicker. Of course it was aTuesday morning and not busy at all. Shuttle driver was super friendly.
2,0 Mediocre
Jul 9 2018
Horrible
Pros: The shuttle driver was nice.
Cons: They wouldn’t give me copies of the signed paperwork and they wouldn’t inspect the car in person with me. They also said it could take over two weeks to get my $2,000 deposit back. They have a consistent history on yelp of not giving deposits back in a timely manner. They should not be listed on kayak.
2,0 Mediocre
Jul 11 2018
A joke of a car rental
Pros: It was a total joke of a car rental. It took us about an 1:45 minutes to be seen even though it just us and another client. In the end we still could get a car. We had to get an Uber.
Cons: Everything
2,0 Mediocre
Jul 23 2018
Not a Good Experience
Pros: They offered us water as it was hot and gave us a ride back to the airport
Cons: The pickup shuttle at the airport did not show up until I called maybe they were busy as it was Orlando Airport in the Summertime. They would not rent me a car for one day. I told them I had a reservation for the rental for one day and they said "Didn't you read the Fine Print on the WEB Site" Apparently there is fine print I missed. Needless to say I only needed the car for one day and that is what was confirmed with the online service I used. We left the rental office hitched a ride on their shuttle back to the airport and rented a car there, it cost alittle more but there was no hassel. I will not recommend this rental establishment to anyone and I will not use the website either.
2,0 Mediocre
Jul 25 2018
Pros: never again go thru you to a car.
Cons: Executive didnot have car for me that was the only excuse they have. not explanation.i wiill never reserve rent a car again with your agency and not recoment you to anyone.
2,0 Mediocre
Aug 7 2018
Never Again
Pros: Price
Cons: My reservation was cancelled. I chatted with a representative from Kayak who informed me that the reservation was still active on their end, to my surprise when I get to get the car the car rental reservation was cancelled. The offered me to rent a car with a $2000 security deposit and just 100 miles a day! I had to look for another option last minute, making me pay twice the amount that I have booked in advance. I will never use or trust this site again. Misleading!
Rated no. 17
Europcar
europcar
10,0 Excellent (1 review)
1 location in Orlando
Europcar
Locations in Orlando
Please Go To Advantage Counter
+1 407 203 1204
  • 10.0
  • 10.0
  • 10.0
  • 10.0
  • 10.0
Recent reviews
10,0 Excellent
May 6 2017
I rate this car hire the best I've had in over 40 years.
Pros: Eurpcar/Advantage was most helpful and business-like at MCO reception desk and I was in and out of the airport without delay.
Cons: Nothing.
Rated no. 18
Silvercar
silvercar
10,0 Excellent (1 review)
1 location in Orlando
Silvercar
Locations in Orlando
5601 Butler National Drive
+1 855 359 2227
  • 10.0
  • 10.0
  • 10.0
  • 10.0
  • 10.0
Recent reviews
10,0 Excellent
Oct 12 2017
Easy Rental No Paperwork
Pros: Easy way to rent a car- no lines and no paper! All with an app. Both drivers very friendly! I typically wait in a long rental line in Orlando MCO airport, but not for SilverCar!
Cons: All was great!
Rated no. 19
National
8,0 Excellent (17 reviews)
6 locations in Orlando
National
Locations in Orlando
1 Jeff Fuqua Boulevard
+1 844 370 3165
1000 Car Care Drive
+1 877 222 9058
1500 Epcot Resorts Blvd
+1 877 222 9058
1900 E. Buena Vista Drive
+1 877 222 9058
5905 International Dr
+1 877 222 9058
9801 International Dr
+1 877 222 9058
  • 8.1
  • 8.1
  • 8.6
  • 7.8
  • 7.4
Recent reviews
5,6 Okay
Dec 17 2015
Lack of good communication and service at MCO
Cons: I arrived early in the morning to find no service rep around. Had to check in on a not so user friendly automated kiosk. After choosing a car I found that there was no one in the check out booths. Had to call National and they told I should go to the Alamo check out booth to exit. Having appropriate signage at checking and checkout outlining what to do when there are no service reps around would save customers a lot of headaches.
8,0 Excellent
Dec 29 2015
Fine
Pros: Got the job done
Cons: Nothing really
10,0 Excellent
Jun 5 2016
Pros: Fast dropoff.....good service
6,8 Good
Dec 25 2016
No problem at Orlando
Pros: No problem at Orlando MCO
Cons: No problem at Orlando MCO
10,0 Excellent
Jan 23 2017
Pros: easy, fast in and out
10,0 Excellent
Mar 18 2017
Fastest rental experience of any car rental compan
Pros: No prolonged initial rental process, no pressure to accept unneeded extra charges, cars available of size and type as advertised, can choose your car from those available
Cons: Nothing; great experience
10,0 Excellent
Mar 31 2017
National Rocks!
Pros: Ot other rental companies wanted upwards of $300 for a one-way rental. Not National.
6,0 Good
Apr 1 2017
Cold as ice
Pros: Found the rental counter very easily -
Cons: Booked rental online for a one way trip from FL to NJ - tried to use my debit card to pay, but they don't accept it for one way...they do not accept cash either. I missed reading the fine print about this, so be careful or you'll get stranded at MCO if you don't have a major credit card. The employees there deal with bullshit every day I'm sure because they were both grumpy.
8,4 Excellent
Jan 13 2019
Cons: Please wipe the external mirrors when washing. They are always water spotted and hard to see out of. At had bird droppings on it and it had just been washed - but it wasnt washed well enough to get these all the way off.
8,4 Excellent
Aug 12 2019
Pros: The process was quick and easy. Thank you for that.
Cons: The pick up and drop off staff were a little aloof and I did not like how the pick up staff seemed offended that we went through priceline. If they don't want people to use outside vendors then they should not use them. Don't dump that on the customers.
Rated no. 20
GREEN MOTION
greenmotion
7,2 Good (1 review)
1 location in Orlando
GREEN MOTION
Locations in Orlando
7640 Narcoossee Rd Orlando, Orlando, FL
+1 888 501 4806
  • 6.0
  • 8.0
  • 8.0
  • 8.0
  • 6.0
Recent reviews
7,2 Good
Mar 21 2019
Pros: Shuttle to pick up and drop off location
Cons: Pricing and deposit fee structure
Rated no. 21
Routes Car & Truck Rentals
routescartrk
6,3 Good (7 reviews)
1 location in Orlando
Routes Car & Truck Rentals
Locations in Orlando
Orlando Airport
All Routes Car & Truck Rentals reviews
Routes Car & Truck Rentals reviews in Orlando

Recent reviews

Find reviews that mention:
credit card
great price
returning the car
helpful staff
easy process
Rated no. 22
NU Car
5,1 Okay (4 reviews)
2 locations in Orlando
NU Car
Locations in Orlando
3719 Mccoy Road
+1 407 240 2700
7200 International Drive
+1 407 704 8743
  • 4.5
  • 5.0
  • 4.5
  • 5.0
  • 6.5
Recent reviews
4,8 Okay
Jul 4 2018
Get what you pay for
Pros: The car rental did the job for us but we received disappointing customer service. The shuttle pick up from the airport was good although the site is quite a drive away. The car itself was good and did what we needed for the few days we had it.
Cons: The car wasn’t ready after we finished the paperwork. They had to vacuum it and then I realised they had only given us half a tank when we went to drive off. The drop off location I had arranged was closed. I understand there was an emergency but they could have got in contact with me and informed me earlier in the day of change of location. Instead I had to drive back the way we had just come from and wait to be taken back to the location. We lost approx an hour and a half of our day because of this.
5,2 Okay
Aug 5 2018
Pros: Fast pick up and drop off. Good value for the car and service.
Cons: The guy helping me with my car was difficult to understand and not very audible. The car itself was dirty inside with lots of trash from the previous renter. The tire pressures were low and I had to add air to them multiple times during the rental. The oil was low and the engine was struggling the entire time. Staff was very unfriendly.
2,0 Mediocre
Aug 6 2018
Will never go back there
Pros: Honestly nothing
Cons: Hated the customer service. Arrived and didn’t got the car until 3 hours later. Not just that. My flight got delayed and they were close and they cancel my reservation because of that. Had to re do and pay about $200 more.
8,4 Excellent
Aug 17 2019
Pros: It was comparatively inexpensive.
Cons: An air conditioned waiting room while waiting for the shuttle. Or at least some fans.
Rated no. 23
ACO Rent A Car
aco
4,9 Okay (9 reviews)
1 location in Orlando
ACO Rent A Car
Locations in Orlando
3835 McCoy Rd
+1 407 342 1858
All ACO Rent A Car reviews
ACO Rent A Car reviews in Orlando

Recent reviews

Rated no. 24
Priceless
4,8 Okay (5 reviews)
1 location in Orlando
Priceless
Locations in Orlando
7652 Narcoossee Rd.
+1 888 422 3782
  • 3.6
  • 7.6
  • 6.8
  • 3.2
  • 2.8
Recent reviews
8,0 Excellent
Aug 29 2016
Cons: Took about 30 min to check in at the counter. It was only one person in front of me. Both the customer and the clerk in the front counter were very slow at rent a car processing. The other clerk got on the phone pretending not seeing other standing clients. Office environment very boring and basic not even a tiny green plant or poster hanging. Aunts are marching on bathroom floor. beware of insurance policy add up at the counter before even they ask you what kind of policy you like to carry... they did upgrade me to another car because of my long waiting. However these people at the rent a car they don't get it! Efficiency and fast processing matters when the time is of essence. We are not there to test drive a intermediate car we need a quick ride and process to catch up with the business meeting etc,...
4,0 Okay
Sep 19 2016
Wish I Would've Picked A Different Rental Company
Pros: Nothing
Cons: Rented the car online using KAYAK. The total cost for the vehicle was 55 dollars. When I pick up the car, I always decline the insurance and gas option. When I did, they required me to show proof of insurance. I did not have any proof of insurance from my company and I do not care my personal insurance card with me. So I could not get the car unless I purchased their insurance. The car was horrible. It had a bad vibration, it made a horrible noise, the air did not work one time until I figured out the key had to be in the exact right spot for the blower/air to work. It had a hose hanging down below the vehicle. At the end of the week, my 55 dollar rental ended up costing 180 dollars. I always use KAYAK for my rentals....I wish they would pull Priceless Car Rentals off of their site. I will never use Priceless again.
2,0 Mediocre
Aug 20 2017
Pros: Nothing
Cons: Wrong address was provided and information was not clear on rental pick up. Did not pick up rental at all. Not pleased and they are refusing a refund. Won't be using kayak or priceless ever again!
5,2 Okay
Sep 5 2017
Friendly staff, clean premises, thieves and cheats...
Pros: The staff were well dressed and the facility was clean. The air conditioning was cold and the water was free. That's where the accolades stop.
Cons: My $77 weekend car rental turned into $212 because they claimed that I picked the car up later than I said I would and then dropped it off later than I said I would, neither of which were true. They also would not let me leave with the car unless I agreed to pay $15 per day for liability insurance even though I had proof of full coverage from my AMEX. DO NOT RENT YOUR CAR FROM THESE PEOPLE. Not if you value your money.
4,8 Okay
Sep 24 2017
Never again
Pros: The car was as specified.
Cons: It took awhile to get through when we called from the airport When we were filling out the paperwork they charged an additional $121 because they said we had to pay for an additional driver. We said no we only wanted my husband to drive. They said because I was the one filling out the application we had to pay for 2 drivers. Will never use this place again!
Sunnycars
sunnycars
5 locations in Orlando
Sunnycars
Locations in Orlando
1 Jeff Fuqua Boulevard
100 Car Care Drive
1500 Epcot Resort Boulevard
1900 Lake Buena Vista Drive
5905 International Drive
Eagle Rent A Car
eaglerac
3 locations in Orlando
Eagle Rent A Car
Locations in Orlando
1150 Jetport Drive
Orlando City Offie
Orlando airport
Florida Van Rentals
flvanrental
3 locations in Orlando
Florida Van Rentals
Locations in Orlando
6307 Hansel Ave
+1 407 438 8010
6307 Hansel Avenue
+1 407 438 8010
6307 hansel avenue
+1 407 438 8010
Clubs Car Rental
clubscarrental
2 locations in Orlando
Clubs Car Rental
Locations in Orlando
3101 Mccoy Road
+1 305 632 2782
Orlando Airport
Sixt
2 locations in Orlando
Sixt
Locations in Orlando
12205 S Apopka Vineland Rd
+1 407 956 8525
7855 N Frontage Road
+1 888 941 7498
ADDCAR RENTAL
addcarrental
1 location in Orlando
ADDCAR RENTAL
Locations in Orlando
Orlando Airport
+1 888 222 7790
Advance Car And Truck Rental
advance
1 location in Orlando
Advance Car And Truck Rental
Locations in Orlando
1 Airport Blvd
+1 407 203 1204
Airport Van
airportvanre
1 location in Orlando
Airport Van
Locations in Orlando
3011 Mccoy Rd
American Car Rental
americancar
1 location in Orlando
American Car Rental
Locations in Orlando
3101 McCoy Road
407-857-1575
Apollo Car Rentals
apollo
1 location in Orlando
Apollo Car Rentals
Locations in Orlando
Orlando - Davenport Depot
Bandago
bandago
1 location in Orlando
Bandago
Locations in Orlando
6050 South Semoran Blvd
+1 866 868 7826
Carl's
carlsvanrent
1 location in Orlando
Carl's
Locations in Orlando
3011 Mccoy Rd
+1 407 856 8866
Corpusa Rent A Car
corpusa
1 location in Orlando
Corpusa Rent A Car
Locations in Orlando
3835 Mccoy Rd Orlando FL level 2 suite 06
DISCOUNT RENT-A-CAR
discountrentacar
1 location in Orlando
DISCOUNT RENT-A-CAR
Locations in Orlando
1700 McCoy Rd
+1 407 676 4950
Horspower Car Rental
horspower
1 location in Orlando
Horspower Car Rental
Locations in Orlando
Orlando Airport
IDrive Rent-A-Car
idriverentacar
1 location in Orlando
IDrive Rent-A-Car
Locations in Orlando
8444 International Drive
407-468-1425
keddy by Europcar
keddy
1 location in Orlando
keddy by Europcar
Locations in Orlando
Please Take Shuttle From Level 1 To- Advantage Facility
L&M Car Rental
lmcarrental
1 location in Orlando
L&M Car Rental
Locations in Orlando
Orlando International Airport
(407) 825-7770
MEXRENTACAR
mexrentacar
1 location in Orlando
MEXRENTACAR
Locations in Orlando
Orlando airport
+1 407 381 7811
One Switch Rent a Car
oneswitch
1 location in Orlando
One Switch Rent a Car
Locations in Orlando
Orlando Airport
Rent Max
rentmax
1 location in Orlando
Rent Max
Locations in Orlando
1700 McCoy Road
Right Cars
rightcars
1 location in Orlando
Right Cars
Locations in Orlando
Orlando Airport
Signature Rent A Car
signature
1 location in Orlando
Signature Rent A Car
Locations in Orlando
1 Airport Blvd
018885383598
Tu Florida Rental Car
tuflorida
1 location in Orlando
Tu Florida Rental Car
Locations in Orlando
Orlando Airport
Value Car Rental
valuerac
1 location in Orlando
Value Car Rental
Locations in Orlando
5750 TG Lee Blvd.
+1 407 574 3004
Victoria Rent a Car
victoriarentacar
1 location in Orlando
Victoria Rent a Car
Locations in Orlando
3101 Mc Coy Road, Orlando, Florida
+1 786 449 6660
3351 travellers who hired a car in Orlando gave the car agency they used an average rating of 6,3

Car hire locations in Orlando

When to book a hire car in Orlando

Average daily price per month
Car hire prices as pick-up date approaches
-1 day
-2 days

Top tips for hiring a car in Orlando

  • Book your car hire in Orlando at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car in Orlando

What is the cheapest car hire agency in Orlando?

In the past 72 hours, the cheapest car hires were found at Horspower Car Rental (R159/day), Easirent (R330/day) and GREEN MOTION (R426/day).

What is the best car hire agency in Orlando?

Based on ratings and reviews from real users on KAYAK, the best car hire companies in Orlando are Alamo (8,7, 7676 reviews), Enterprise (8,5, 13507 reviews), and Avis (7,6, 2413 reviews).

What is the cheapest car hire location in Orlando?

In the last 72 hours the cheapest hire car price was found at Horspower Car Rental Orlando Airport null (14 kilometres from the city centre).

How can I find a car hire near me in Orlando?

Take a look at our extensive car hire location map to find the best car hire deals near you.

How much does a Intermediate car hire cost in Orlando?

A Intermediate car hire in Orlando costs R560 per day, on average.