10.0
The rental experience was great, but there were some unfamiliar quirks with the car that were not intuitive. The gear shifter has a different process for shifting the car into park. one morninh the car wouldn’t start because it was not in park and we needed to take an Uber to our destination that day until we figured out why it wasn’t starting. Also, the fuel fill cap would not open and we didn’t know that the electric door locks switch needed to be used to release the fuel inlet door.Reviewed Apr 4 2026
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10.0
It was really fast picking up and dropping off the car, and staff were friendlyReviewed Jul 29 2025
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10.0
My experience was great! Pick up and drop off were very smooth. I feel the prices were a bit high but overall, it was great! ~ Adam D.Reviewed Feb 4 2025
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10.0
Perfect service! booking online was simple. Getting the car at the counter from the Alamo agent felt like it took less than 3 minutes total. Employee in the parking lot was friendly and helpful, drop off crew was also very helpful and kind. I honestly loved every second of my experience with Alamo. Had a luxury rental and the car was flawlessReviewed Jan 8 2025
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10.0
Effortless, just the way I like it, couldn't be any easier.Reviewed Aug 11 2024
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8.0
Generally good overall experience with Alamo. No issues with vehicle rented. The car I reserved wasn't available when I arrived at Alamo. The worker arranged for an "upgrade" that upgraded the cost by adding $70 to the cost of the rental, not including fees. Wasn't expecting this. Wish I had other options but needed the rental car so agreed to the extra charge. That was the biggest negative with this rental experience.Reviewed Jul 24 2024
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10.0
They were very accommodating and made sure we got a car that fit our needs.Reviewed Jun 7 2024
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10.0
Best car rental service I’ve had in quite some time. Staff was friendly, pick up & drop off was a breeze and the price point was perfect. I will definitely use Alamo again!Reviewed May 30 2024
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10.0
The vehicle I reserved had an inoperative AC compressor. Alamo quickly substituted an equivalent vehicle but the new car was EXTREMELY dirty from the previous family and had not likely been cleaned by Alamo. I was in an rush to depart for our family trip so I could not take the time to have Alamo clean the car. During the course of the rental period, I detailed the interior which was filthy and washed the outside of the vehicle. As I was returning the car at Orlando International Airport, the attendant asked me if I was happy with the rental. I explained what happened and what I had done. He instantly apologized and then offered to compensate me with a discount on the rental. I was overwhelmed and shocked that he would offer that to me without my asking. It shows how serious Alamo is about customer satisfaction. I would rent from Alamo any time I am on travel. Keep up the great work!Reviewed May 14 2024
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10.0
Great experience. Good value for money. Easy pick up and drop off.Reviewed May 5 2024
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8.0
If the rental booking could automatically, and CLEARLY notify customers that they absolutely have to use a credit card for their booking, it would save alot of headaches for customers and your alls reps. When I booked mine with a debit card, the confirmation made it seem like everything was fine, and even said to bring the credit/debit card I booked with. It knows I'm doing a way trip. So in this day and age, an automatic warning would be awesome, instead of being told "its the policy" and I should have read it 3 paragraphs downReviewed Apr 23 2024
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10.0
Great! Person at check in was fantastic and Efficient (mark I believe) and drop off was friendly and hassle free (Chris was great)Reviewed Mar 24 2024
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