Guest reviews
Overall rating
7,3
Good
Based on 7 111 reviews
Cleanliness
7,7
Comfort
7,6
Pickup/dropoff
7,2
Value for money
7,2
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Pros
"Car was nice and clean."
(in 739 reviews)
"But overall a good experience"
(in 87 reviews)
"nice clean car, helpful personel."
(in 331 reviews)
Cons
"Worst customer service experience EVER."
(in 257 reviews)
"Could not pick the car."
(in 102 reviews)
"Didn't have a credit card."
(in 100 reviews)
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customer service
pick up the car
car was clean
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pick up and drop
great car
car i reserved
car was great
car available
picked up the car
great value
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great price
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friendly staff
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3,6
Pros: Clean
Cons: I don’t believe that the expectation of having a car available when you arrive to pick up your reserved vehicle is an abnormal expectation. BUT, that is what we were met with at Dollar. The lady at the counter shrugged her shoulders and simply said, it’s Kayak’s problem. I need a refund.
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6,4
Cons: We had an online commitment for a car rental. I chose specifically a vehicle that would hold our luggage. I also chose the insurance that increased our online price. Once I got to the rental desk I was told the vehicle wouldn't hold our luggage and the cost of the insurance wasn't included. $500 mor
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10,0
Pros: Everything
Cons: Nothing
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2,0
Pros: Nothing
Cons: They did not have the size of vehicle we rented. It was an off site location so we had to pack up all of our luggage and kids to a taxi van to get to the location to find out they did not have the size of vehicle we rented to fit our family. We had to go back to the airport to rent another vehicle
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10,0
Cons: No Dollar signs at drop off
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10,0
Cons: It was great
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2,0
Cons: Got to the rental location only to find out they didn’t have any cars :(
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2,0
Pros: Forced to take insurance that was more expensive than the car hire itself. Total con. Told the woman we were only going a few miles yet 3 times she tried to sell us till passes.
Cons: All costs upfront. Customer service asdvisor at the desk is actually a sales agent, looking to fleece for as much as possible.
review from
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7,6
Pros: Drop off fine.
Cons: Pick up confusing. Choice of car very limited and long line to get out of lot.
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8,4
Pros: The lady completing my reservation did an excellent job and was friendly.
Cons: The guy who was sitting in the office after you made your reservation to pick up the car, was unprofessional and should have been in no way working with customers. He paid little to no attention to me and was more focused on the other female employee working in the office next to him.
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9,2
Cons: Lower cost.
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10,0
Cons: Made me feel at home
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7,6
Pros: Drop off fine.
Cons: Pick up confusing. Choice of car very limited and long line to get out of lot.
review from
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8,4
Pros: The lady completing my reservation did an excellent job and was friendly.
Cons: The guy who was sitting in the office after you made your reservation to pick up the car, was unprofessional and should have been in no way working with customers. He paid little to no attention to me and was more focused on the other female employee working in the office next to him.
review from
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3,6
Pros: Clean
Cons: I don’t believe that the expectation of having a car available when you arrive to pick up your reserved vehicle is an abnormal expectation. BUT, that is what we were met with at Dollar. The lady at the counter shrugged her shoulders and simply said, it’s Kayak’s problem. I need a refund.
review from
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6,4
Cons: We had an online commitment for a car rental. I chose specifically a vehicle that would hold our luggage. I also chose the insurance that increased our online price. Once I got to the rental desk I was told the vehicle wouldn't hold our luggage and the cost of the insurance wasn't included. $500 mor
review from
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2,0
Pros: Nothing
Cons: They did not have the size of vehicle we rented. It was an off site location so we had to pack up all of our luggage and kids to a taxi van to get to the location to find out they did not have the size of vehicle we rented to fit our family. We had to go back to the airport to rent another vehicle
review from
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2,0
Cons: Got to the rental location only to find out they didn’t have any cars :(
review from
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2,0
Pros: Forced to take insurance that was more expensive than the car hire itself. Total con. Told the woman we were only going a few miles yet 3 times she tried to sell us till passes.
Cons: All costs upfront. Customer service asdvisor at the desk is actually a sales agent, looking to fleece for as much as possible.
review from
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Where can I find Dollar hire cars in Orlando?
9201 Airport Blvd, Dollar car hire
Address
9201 Airport BlvdPhone
+1 866 434 2226Top tips for hiring a car from Dollar in Orlando
- Economy car hires from Dollar in Orlando are around 24% cheaper than other car types, on average
FAQs about hiring a car from Dollar in Orlando
What is the most popular car hire from Dollar in Orlando?
Mini (Dodge Grand Caravan or similar) is the most frequently booked car hire type from Dollar in Orlando.
How many car hire locations does Dollar have in Orlando?
Dollar has 5 car hire locations in Orlando. Take a look at our Dollar hire location map to find the best car hires near you.
Does Dollar have a car hire location at the airport: Orlando Airport (MCO)?
Yes
Does Dollar offer shuttle or airport pick-up services from Orlando Airport (MCO)?
Yes
Does Dollar have a car hire location at the airport: Orlando Sanford Intl Airport (SFB)?
No (according to our data)
Does Dollar offer shuttle or airport pick-up services from Orlando Sanford Intl Airport (SFB)?
Yes
