Car hire at Orlando Airport

Car hire at Orlando Airport

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Orlando, FL, United States - Orlando
May 27 — Jun 3
Same drop-off
Orlando, FL, United States - Orlando
Fri 27/5
Noon
Fri 3/6
Noon
Driver's age:

Search hundreds of travel sites at once for car hire deals at Orlando Airport (MCO)

Orlando Airport car hire reviews and directory

Rated no. 1
Alamo
Best rated
8.9 Excellent (1184 reviews)
1 location in Orlando Airport
Alamo
Locations in Orlando Airport
  • 9
  • 9
  • 8.9
  • 9
  • 8.7
Recent reviews
10.0 ExcellentApr 30 2022
Good price
10.0 ExcellentApr 10 2022
Inside could have been cleaned better
4.0 OkayApr 5 2022
I have International driving licence valid for 6 month and local driving licence which expired one month before, but they refuse to give the car, which make me shocked once I arrived orlando. I rent a car from other company with out this completion.
10.0 ExcellentMar 24 2022
I like the ease of pick up and drop off of the vehicle.
10.0 ExcellentMar 8 2022
Best service ever
6.0 GoodFeb 27 2022
The service was great the car was awful. We spent $850 for a Dodge Journey for 8 days - the car had no CarPlay so was unable to hookup phone for directions which was super inconvenient, couldn’t listen to music from your phone as the car was very dated. Also the car had no pick-up at all. I literally had my foot on the floor trying to get it to keep up with other cars on the highway in Orlando trying to navigate Disney World. Also fitting a double stroller in the trunk was an absolute nightmare. If you’re choosing this car get a city-mini not the BOB stroller this car cannot accommodate the big stroller wheels. My brother rented a Ford Explorer for the same week with all the bells and whistles and paid $150 less from a competitor also located in Orlando airport. Bottom line is, do your research, shop around. Don’t settle for the first car and first price they offer.
10.0 ExcellentFeb 13 2022
A
10.0 ExcellentFeb 1 2022
Amazing experience, brand new cars and super friendly service 10/10!!!
10.0 ExcellentDec 22 2021
Loved the selection in vehicles! Loved our vehicle. Loved how easy the process was and how affordable it was! Very very happy!!!
10.0 ExcellentDec 19 2021
A clean car..fast service on airport.
Rated no. 2
Fox
5.5 Okay (1051 reviews)
1 location in Orlando Airport
Fox
Locations in Orlando Airport
  • 5.8
  • 6
  • 5.4
  • 5.2
  • 5.6
Recent reviews
2.0 MediocreMay 3 2022
Very bad experience,
2.0 MediocreMay 2 2022
Hidden fees!!!
2.0 MediocreMay 1 2022
I was charged for items not in our agreement. I have still not been credited for the charges.
2.0 MediocreApr 25 2022
We had a HORRIBLE experience with FOX rent a car! We got to the airport at 11:00 and got our luggage. We were out to the shuttle stop by 11:30. I called Fox rent a car at 11:38 and the lady assured me that a shuttle would be there every 15-20 minutes, as they run 24/7 and do not stop after midnight, even though their website said they close at midnight. We waited over an hour and no shuttle. We tried to get a hold of someone at Fox and finally did at 12:45. They said they closed at midnight and no more shuttles would be coming. We were INFURIATED! They lied an hour before and said the shuttles don't stop and encourged us to get an uber to get to our house and then come back at 5 am when they open. RIDICULOUS! Horrible customer service to lie to us in the middle of the night when they knew no more shuttles would be coming! I contacted them the next day and they said to contact priceline, who I rented the car through. I let them know that they should know their employees are lying and should be absolutely held accountable for such a terrible experience, and nothing back. If you are renting a car after 11:00, DO NOT RENT FROM FOX rent a car! There will be no shuttle and you'll have to rent a car through someone else anyway, or take an uber and come back in the morning. ABSURD! Never again.
8.0 ExcellentApr 23 2022
Wish they were closer to airport terminal!!
4.0 OkayApr 17 2022
When I booked vehicle I knew the cost up front , but it was different @ pick-up. I knew there was an additional deposit for security, I don’t feel that they are honest. You have to sign for vehicle without really knowing what you are signing, everything is electronic. No hard copy of contract and rushed. They email what you signed after the fact, poor business policy. They charged for a full tank of gas which I did not agree to. When I returned vehicle I was told a receipt would be emailed to me. That didn’t happen. Had to call and go through a lot of BS to get receipt. Waiting to see exactly what shows up on credit card and if they return 150.00 that was charged as security. Much room for improvement and customer service.
2.0 MediocreApr 10 2022
The car that was rented had a a dead battery. When the car died a second time, we were informed it was our fault and would incur any costs to jump start the car and get it back to the rental agency. The worst nightmare to be a woman stranded in the middle of the night and threatened by the rental agency for costs of their broken car.
4.0 OkayApr 4 2022
The shuttle operators were AMAZING. We left a small bag on the shuttle and they went above and beyond to keep it safe and return it to us. The counter staff was not great and we continue to argue about charges for options that were declined but still show up on our final bill. The integrity of the pricing and hidden costs is concerning.
2.0 MediocreApr 3 2022
After unexplained hidden fees the cost went from $340 to $700
2.0 MediocreApr 1 2022
Not over charging for tolls. Actually being open when a flight is delayed.
Rated no. 3
Enterprise
8.7 Excellent (471 reviews)
1 location in Orlando Airport
Enterprise
Locations in Orlando Airport
  • 8.8
  • 8.8
  • 8.7
  • 8.7
  • 8.6
Recent reviews
2.0 MediocreApr 25 2022
Enterprise gave us a vehicle that did not start. When we called them, they sent someone to start it who said we should return it as it was so bad. Enterprise then proceeded to charge me for a jumpstart on their substandard vehicle that they gave me! Appalling!
10.0 ExcellentApr 10 2022
Enterprise made everything easy! Pick up and return were quick. I will not hesitate to use them again.
10.0 ExcellentMar 22 2022
Staff at pickup and drop off points were extremely efficient.
10.0 ExcellentMar 20 2022
Loved that we could pick out our own car from the row! Found the style that fit my family's needs best.
10.0 ExcellentFeb 9 2022
Loved that I got a minivan at no extra cost
10.0 ExcellentSep 20 2021
Made a reservation for a SUV and there weren’t any when we picked up so they gave us an extended SUV, no questions asked. Manager was very friendly and accommodating
10.0 ExcellentAug 15 2021
I wish Enterprise was more affordable. By far the best car rental place for everything but the price.
1.9 HorribleAug 9 2021
Price increase from $98 to $118.
10.0 ExcellentJul 2 2021
Car was cleanPrice very high
8.0 ExcellentMay 27 2021
Yes the staff was excellent. Professional as well as joking made you feel at ease as they took 700 and change from you for a weekly rental . You might as well visit NY for those prices thats ridiculously high and reward points and history of rental ment nothingThe price ,The deals, The cleanliness of the vehicle ,The maintenance of the vehicle . The steering was off as well
Rated no. 4
Sixt
7.9 Good (437 reviews)
1 location in Orlando Airport
Sixt
Locations in Orlando Airport
  • 8.1
  • 8.2
  • 7.7
  • 7.6
  • 7.7
Recent reviews
8.0 ExcellentApr 22 2020
Friendly Staff and branch manager authorized a shuttle ride to my hotel nearby for the night before flying out too early before Sixt opened in the morning.More check-in help. The short lines took far too long to process and receive a car
10.0 ExcellentApr 19 2020
Pickup was sinple. Drop off was even easier. I didnt have to wait in line. Just dropped it off and walked away. thankyouHonestly, it was very simple and easy. I didnt have any issues whatsoever
9.6 ExcellentApr 3 2020
Staff was Friendly and check in/check out was reasonably quick.simply didn't love the model of car I rented, but not company's fault.
2.0 MediocreMar 23 2020
NothingCustomer Service.
2.0 MediocreMar 20 2020
I tried to move my rental because my travel was cancelled because of covid-19. However, their fees were excessive when I tried to do this. I just cancelled the whole rental, taking a loss. I'll never use this service again.
5.6 OkayMar 17 2020
The drop off was almost impossible to find, GPS took us to an old closed down return place, thank god a uber driver was there to show us the way, we drove around for 35 minutes trying to find the drop offUpdate your dropoff and put up more signs to find the way
4.4 OkayMar 15 2020
Staff was friendly but I was very confused about insurance, felt I was all set to get Cheated!I missed 1 toll and they charged me $5.00 I could not find a gas station so they Charged me $10.00 per gallon, I 'm Getting sore about now, ouch!
10.0 ExcellentMar 12 2020
Free upgrade to better car
4.8 OkayFeb 18 2020
Very slow process for picking up. Did not like that u had to do a walk around of the car on your own and walk back in again and tell the person that I found an issue
8.0 ExcellentFeb 16 2020
Staff was very friendly. Pu and Return was very easy
Rated no. 5
Hertz
7.4 Good (470 reviews)
2 locations in Orlando Airport
Hertz
Locations in Orlando Airport
  • 7.9
  • 7.8
  • 7.3
  • 7.4
  • 7.2
Recent reviews
6.0 GoodMay 9 2022
The support in the office was very pleasant and professional The car I got was very dirty and worn inside. There was also an undefinable smell in the car, which was a bit annoying.
10.0 ExcellentMay 9 2022
The choice of the car
10.0 ExcellentMay 5 2022
Easy pick up and drop off. Final inspection was fast without problems.
6.0 GoodMay 2 2022
Pickup line went quick and getting the car was easy. Unfortunately, the car itself seemed to have not been cleaned well inside. There was still trash under the seats in old cups on the floor. The car also smelled heavily of smoke. But it was a good price for a large SUV.
4.0 OkayMay 1 2022
Car was clean and had enough room. The rental car location at MCO is a joke. Also the lady who originally helped me and I use help in tyhe loosest terms possible was more interested in upcharges than explaining or helping. Luckily the Glod Memeber team helped us. I would not rent through a third party again through Hertz.
10.0 ExcellentApr 30 2022
The agent that checked me in at Orlando was very friendly and helpful. The drop-off in Kansas City was vey easy. Overall, just a very good experience.
4.0 OkayApr 24 2022
I am a Gold Passport member but I still had to go to the counter where we went all through the need for an upgraded car (NO), more insurance (NO), buying the Gas (NO) etc. Then we finally go to get the Full size car we rented and it is a smaller BMW. Maybe a nice car but we had four people with luggage so it was a not go. They explained that they had very few Full size cars. I only needed one. They finally found a full size that met our original reservation request....BUT..it stunk of cigarette smoke (really bad) so we proceeded to air it out then clean it with freshener so that it was useable. Couldn't take it back as they had no more full size. Then while cleaning we find a large number of cockroaches running around in the trunk and under the floor mats so we had to spray for bugs before they go into our clothes and suitcases. I was surprised at Hertz and was not ready todo self-cleaning. The car operated well with no issues. As to the gas purchase offered at $4.30 per gallon that we had turned down, we filled up several times and before we turned in the car and never paid over $4.11. We had been told that area prices were approaching $5.00 which was not so. I have trusted Hertz for my rental cars on many occasions and this was my worst experience. I did write to Hertz as well as sent them the evaluation but have heard nothing. Still I would probably use them again but I just might shop around.
2.0 MediocreApr 24 2022
Hertz was fine. The advertised change policy for Kayak/Priceline was false. The real change policy is 100 or 200 dollars in fees to make a change. This is deceptive. Also, no way to talk to a person to resolve questions issues. I wanted to make a change to the insurance policy, but had no way to do so as i could not speak to anyone at either kayak or priceline to actually make the change.
10.0 ExcellentApr 24 2022
We loved the service of dropping families off at the curb. This way families don’t need to unload their car, load again on the shuttle, catch the shuttle, and unload once more. Brilliant new service In Orlando!!
2.0 MediocreApr 21 2022
There was a very long line and then when we got to the counter the agent said we would have to wait an hour an a half for our car or pay an additional $50 a day for an upgrade.
Rated no. 6
Avis
7.2 Good (171 reviews)
1 location in Orlando Airport
Avis
Locations in Orlando Airport
  • 7.4
  • 7.5
  • 7.1
  • 7
  • 7.2
Recent reviews
2.0 MediocreMay 6 2022
There was a line of ~100 people waiting at the counter, so I had to cancel in order to actually get a car in a timely manner. I booked elsewhere.
4.0 OkayApr 24 2022
2 horas en la fila para finalizar la renta y pagar Cobraron un fee que ya se había negociado
6.0 GoodApr 5 2022
The online booking process was easy. The lines at the counter to get the car was painful. It took almost an hour standing in line. The manager tried to give me a Toyota Tacoma truck although I had booked for a Toyota Camry or similar car. THat was not nice. I realize the storm in Orlando caused delays and so the lines were longer. I feel the company should have staffed the counter accordingly.
4.0 OkayApr 4 2022
Ordered Camry, got Malibu. A total POS.
2.0 MediocreApr 4 2022
Pick up was a nightmare. Incredibly rude and unhelpful staff.
8.0 ExcellentMar 24 2022
Car was a good little car. Only problem was Cruse control didn't seem to work.
4.0 OkayMar 22 2022
Staff was friendly. But the wait time to get the car was so long. There’s only 2 people working at the Avis at MCO and there’s lots of people trying to just get to where they are going after a long flight. More workers.
10.0 ExcellentMar 4 2022
Quick, convenient 1-way rental.
2.0 MediocreJan 28 2022
Couldn't pickup the car with a debit card.
10.0 ExcellentJan 18 2022
The agent assisting me was the most friendly and helpful car rental agent I've ever dealt with.
Rated no. 7
E-Z Rent-A-Car
7 Good (255 reviews)
1 location in Orlando Airport
E-Z Rent-A-Car
Locations in Orlando Airport
  • 7
  • 7.2
  • 6.8
  • 6.9
  • 6.9
Recent reviews
5.2 OkayJun 2 2020
The car really dirty With dog's hair all over and even what it seemed to be dog's puke.
6.0 GoodApr 28 2020
If there was no extra charge for toll road
9.6 ExcellentMar 25 2020
Message for taking a break on the dash just kept going off every 15 minutes. Equipment issue?
4.0 OkayJul 1 2018
too expensive
8.0 ExcellentMay 15 2018
Good priceIt was the cheapest place to get a van. Pick up line took some time but it was also the busiest car rental company In the MCO airport. vehicle was clean. Staff was fine. No issues just took some time. Even if you prepay be prepared to give an additional deposit once you arrive.finding the actual vehicle was tricky and took some time but I’m guessing since it’s newer to the airport they had to stick them upstairs.
4.8 OkayMay 10 2018
Sneaky Toll FeesWhen we picked our car up, we were told that we would be ok without using the toll transponder they try to 'add on' for some ridiculous amount per day as long as we had plenty of change and paid all the tolls....well, it would have been good to know there are some CASHLESS tolls in Florida...i.e. places where you CANNOT pull into a slower lane and pay cash ...where you MUST have a transponder to pay....so, we got a bill a few months later for $26 - the $1 toll we 'missed' plus a $25 admin fee! I called and complained and they did 'cut it in half' and so, we paid $13.50 for our $1 toll but it was very annoying and seems pretty shady. I'm sure they're making a mint off of all these 'admin fees'.
5.6 OkayMay 9 2018
Mislead with final charges.Easy to handle. Good gas mileage,Agent mislead with final charges. Agent said what final charge will be when returned with deposit/ what I had already paid to reserve the vehicle credited back to my card is incorrect. When he explained charges 3 people in my group heard the same thing but obviously they can charge you what they want after and I have no prove of what he said.
10.0 ExcellentApr 17 2018
EZ rental carsWalked right up to an agent at the counter after picking up my bags from baggage claim. Signed paperwork and was heading to the garage in about 10 minutes (I had prepaid for the car online ahead of time). When I got to the garage, walked right up to the agent there and he handed me the keys to my car which he point to right behind me. We loaded up and rode off. When we returned to the terminal to return the car and head home, we pulled up in line and there were agents there and ready to take the car as soon as we pulled up. She walked around the car and asked if email receipt was ok, which I said was fine. Receipt was in my inbox minutes later. I liked that EZ/Advantage Rent A Car is now in the MCO (Orlando, FL) Airport terminal. They used to have a shuttle to take you to an offsite location, which was fine, but I used them twice and pickup seemed to take forever both times (one time they did upgrade me to help compensate for the wait). Overall the staff have always been friendly and I have gotten nice cars from them.Their rental pickup/drop off is in the public section of the MCO garage, so it was a little ways away from the rest of the rental vendors, but there were plenty of signs pointing you where to go.
8.0 ExcellentApr 11 2018
I'm not an experienced traveler, so I did appreciate that EZ was in the garage right outside the terminal and getting on the road - after finding them in the garage - was simple and smooth.There are two sets of elevators and some poorly labeled elevator stops. The "P-1" and the "R-1" looked similar and I wasted some time and patience getting it right.
8.0 ExcellentApr 3 2018
Pick-up a challengeThe car itself (a brand-new Mitzubishi compact SUV) was very nice to drive and perfectly clean. Great gas mileage.It may as well have been off-site to pick-up at Orlando airport. It was really confusing finding their cars.
Rated no. 8
Dollar
6.6 Good (986 reviews)
1 location in Orlando Airport
Dollar
Locations in Orlando Airport
  • 7.3
  • 7.1
  • 6.5
  • 6.3
  • 6.6
Recent reviews
10.0 ExcellentMay 18 2022
The line to check in is long but getting and returning the car is very fast!
2.0 MediocreMay 17 2022
The vehicle I prepaid for was not available nor one of a similar size. Was moved to a van and then charged extra.
2.0 MediocreMay 14 2022
Choose to fill the tank myself for the drop off. Filled the tank that I couldn’t put anymore gas in with out it coming out And they still charged me 48,00 for gas once I dropped it off This is the second time they did this Trying too get my money back They did reverse it the first time Waiting on a response
2.0 MediocreMay 13 2022
Less pushy employees. I booked a rental for less than $200 and within a couple minutes of the employee just saying he’d add in all of this stuff, my bill was over $400. Also the car was not vacuumed well. There were m&m’s under the driver seat.
6.0 GoodMay 13 2022
Long wait to pick up vehicle. Waited 1 1/2 hour to pick up
2.0 MediocreMay 6 2022
We were misled into pre-paying for a full tank of gas ahead of time. The agent led us to believe it was only an estimate and that we would only be charged for the cost of any of the gas we used to save us from having to top off the tank before returning the car. We returned the car with a half of a tank of gas expecting we would be credited back for the unused gas. It wasn't until we got home and looked at the online receipt (no paper receipt was given when we returned the car) that I see that we would not in fact be credited for the unused portion of gas. Lastly, the car was not cleaned and it appeared that a previous user had smoked in the car. Simply said, the interior of the car was dirty and smelled like smoke.
8.0 ExcellentMay 4 2022
It was difficult to find where to pick up the rental once finished at the counter. They need to give clearer directions.
2.0 MediocreMay 2 2022
Took nearly 2 hours to pick up vehicle. Desk attendant was unbelievably rude. Legitimately unnecessarily rude. The vehicle was not midsize SUV. Vehicle had large dents in the side and big scratches. Looked like it had been in a collision of some sort.
2.0 MediocreMay 1 2022
No cars at the garage when i be at the counter to pick up. The maneger said do we comback next day to see whats hapen.
10.0 ExcellentApr 27 2022
Drop off times
Rated no. 9
Thrifty
6.5 Good (751 reviews)
1 location in Orlando Airport
Thrifty
Locations in Orlando Airport
  • 7.2
  • 7.1
  • 6.3
  • 6.3
  • 6.5
Recent reviews
8.0 ExcellentMay 16 2022
Service was very good, however showing exact price up front with explaining set cost or options instead of having to deal with added cost this would give customers a comfort that there were no extra cost.
2.0 MediocreMay 13 2022
I wouldn’t rent from them again. Stay away.
6.0 GoodMay 13 2022
I felt pressured at the counter regarding insurance coverage. I pay for an endorsement on my own policy for international travel. And my american express does the rest. As well I purchased the toll pass which I dont think was required as there is a toll by plate on the roads and i prepaid gas which i didnt really need to do. So upselling pressure but my own fault for falling for it. Car itself was fine. No problems.
2.0 MediocreMay 3 2022
Over an hour in MCO terminal B lineup.. Adding large holds for many customers who argue... Never again.. Scammy off airport vibe for an on airport operation
2.0 MediocreMay 1 2022
Long wait time compared to other companies. Bad customer service. Vehicle was in poor condition. Won’t use them again
2.0 MediocreMay 1 2022
The line at pick up (11am, Saturday at MCO) was about 100 people long and a 90 minute wait. The agent told us it's always at least that long because "Thrifty/Dollar are the lowest prices and these people are cheap). The vehicle we ultimately got was older than expected, smelled bad and had (at least one) cockroach living in it.
2.0 MediocreMay 1 2022
They refused to honor the reservation saying they did not have enough cars to honor 3rd party reservations
8.0 ExcellentApr 29 2022
Two and half hours to get a car is not good for any traveler. That was my only complaint
8.0 ExcellentApr 20 2022
My quote was $1000 less than what I actually had to pay, very misleading!
4.0 OkayApr 14 2022
I had to wait more than 2 hours to pick the car.
Rated no. 10
Budget
6.4 Good (614 reviews)
1 location in Orlando Airport
Budget
Locations in Orlando Airport
  • 7
  • 7
  • 6.3
  • 6
  • 6.4
Recent reviews
8.0 ExcellentMay 16 2022
After only a day the windscreen water bottle needed refilling. Since COVID the rental cost has literally gone through the roof and the tyre pressures should have been checked before the car was released by Budget. The level of comfort was fine and the vehicle was quite clean.
2.0 MediocreApr 27 2022
Charged me for services I did not want
2.0 MediocreApr 25 2022
Arrived in Orlando at 10pm and for my surprise, there were probably 80 people in line waiting to pick up a car and only 2 (3 eventually) attendants Budget new the demand ahead of time and could have designated more attendants avoiding the hustle.
2.0 MediocreApr 25 2022
Reserved a van 3 months in advance. Got there and they were out. stuck us with a smaller SUV which was a pain in the ass
10.0 ExcellentApr 18 2022
Quick and convenient
6.0 GoodApr 18 2022
Over priced. Drop off location closed 2 hours early for holiday. No warning or notification.
4.0 OkayApr 16 2022
car return service nwas the worst i have experienced in 50 years of travelling lenngthy lineupssevice at counter terrible clark could not even print had to call for help no skills for computers poofr training wasted almost three hours of my time for a checkout that should not take more than 15 minutes many customers complaiining no empathy from Budget The car for a three month rental the worst I ever received scratches on bumper inside abused the car had ober 14000 miles o it. they had no other cars to offer as a replacement the bills was $4000 US never ever again hankverschoote@sympatico,ca
4.0 OkayApr 12 2022
No one was present at pickup, just had to leave the car.
8.0 ExcellentApr 10 2022
The person at the registration desk in Orlando was pushy with the insurance and when I said no he became impatient with us. A little to slick for me.
2.0 MediocreApr 6 2022
When I got there they said they where out of cars. I went somewhere else
Rated no. 11
Advantage
6.2 Good (395 reviews)
1 location in Orlando Airport
Advantage
Locations in Orlando Airport
  • 6.6
  • 6.7
  • 6
  • 6
  • 6.2
Recent reviews
4.0 OkayApr 26 2022
Waiting time at pick up and drop off too long Tire pressure was not balanced
2.0 MediocreApr 11 2022
It took three hours standing in line to get the car. And no one spoke English
2.0 MediocreApr 9 2022
HORRIBLE EXPERIENCE!!! Will never do this again so many hidden costs and staff was AWFUL! Just TERRIBLE! I’m giving HUGE AWFUL REVIEW TOMORROW!!! RUINED TRIP!!
2.0 MediocreApr 3 2022
Male service agent was rude. Called Advantage toll free number since we were having difficulty booking on our phones. Was told by toll free agent rate was same if we went to desk and booked. Agent at desk quoted a rate double and told us we could go back on the bus to the airport if we didn’t like it. Felt like “bait and switch”. We tried booking online again and we were successful. We then went to the female agent who was excellent, very pleasant and took care of the transaction. Online rate was excellent. The car was older and had scratches and minor dents, no big deal. We did take pictures of all to protect ourselves. There was no issue on the return. Staff was pleasant and efficient. Car was due for steam cleaning and radio was poor audio. Car drove fine.
4.0 OkayFeb 24 2022
Hard to find. Not much signage. After hours drop off is difficult.
4.0 OkayFeb 1 2022
Friendly staff but they charge you way more than what kayak listed. I paid 375 for renting a car one day. Kayak said it would be about 26 dollars a day.
4.0 OkayJan 21 2022
I ended up being charged immensely more money at the time of pick-up than I was prepared for. Fees that I was not previously notified of even existing, such as a "young driver fee" for being 24 years old instead of 25 years old and additional insurance costs, made my rental for the week cost way more than I was expecting to have to pay. Customers need to be rightfully notified of upcoming cost, especially in situations like renting a vehicle.
8.0 ExcellentJan 4 2022
Advantage uses the Wally Park facility. There are no clear directions when leaving the facility or returning the car on how to gain access. There should be an access code to leave and to come back. Each time I had to call a gate keeper - who was rude - to help me leave and return.
2.0 MediocreJan 4 2022
Tricked me into purchasing additional insurance by making it sounds non optional.
2.0 MediocreJan 2 2022
They offered me a complimentary upgrade due to not having a car available then charged me additional plus fees. Oh and don’t ever pay to reserve they hold onto your down payment.
Rated no. 12
Payless
6 Good (198 reviews)
1 location in Orlando Airport
Payless
Locations in Orlando Airport
  • 6.4
  • 6.3
  • 5.8
  • 5.7
  • 6
Recent reviews
2.0 MediocreMar 23 2022
We arrived in Orlando at 9:30pm went to rental area A and Payless had sign "go to area B" which is on the other side of the airport. Went there and Payless window was empty. All other companies had staff and lines. Tried to call Payless and got hung up after being told, at 10pm, that the desk closed at midnight. Attempted new rental with another company and found out Avis owns is same company as Payless. Went back to Payless and Avis person was present. They did Avis contract and sent us to get car. But car was not in the spot we were told to get it from. Went to outside Avis counter and told contract was all wrong, got new contract and car. Took nearly 2 hours to get things figured out. Payless left ALL their customers in the same situation that evening. Will NEVER NEVER use Payless again.
6.0 GoodMar 21 2022
I called Payless to confirm my rental (Economy) the day before I was to pick it up. The rep I spoke with confirmed the rental and asked if I'd like to upgrade to a Toyota Forerunner. After a brief discussion, I declined the offer to upgrade. When I arrived in Orlando, I went to the Payless desk, but, per the sign, it was closed and I had to go to the Payless desk in the other terminal. Once I got there, I advised the rep (wearing a plain white blouse with no ID) I was there to pick up my rental. She asked my name and I provided it. She advised she had a Toyota Forerunner for me. Confused, I asked if I was getting a free upgrade. She advised I had reserved a Toyota Forerunner. I advised I had reserved an Economy car. She refused to help me and told me I had to call the 800#. I stood at the counter for nearly 2 hours until another very professional rep, Mildred, got involved and helped me. All turned out as it should, but the first woman was extremely unhelpful and provided horrible customer service. At one point, she told me her shift was over and she was going to leave me standing there at the counter. Thank goodness for Mildred--got management involved and I ended up with the car I reserved at the rate I reserved it since I still had the confirmation email. The other woman has no interest in customer service and has no business being paid to work with customers.
10.0 ExcellentFeb 20 2022
Was nervous prior to the trip as the price was so good. Thought we might get an older car than if we went with the big name outfits. But the car was 2021 and we saved a bunch! Work rent again in a heartbeat
8.0 ExcellentJan 21 2022
The car needs to be easier to fine there are no defined rental lots by company
2.0 MediocreJan 18 2022
Arrived to find out the employees left/closed the service counter at airport before scheduled. Ended up having to pay twice the amount at the rental car agency next to them.
6.0 GoodJan 9 2022
Could do a little better with cleaning the inside of the vehicle and keeping up on maintenance. We were overall satisfied and would use again.
2.0 MediocreDec 31 2021
Booked and pre-paid via Car Rental 8 on Kayak. When we went to pick up the rental car, no cars were available. :(
8.0 ExcellentNov 30 2021
The car should not have been in the active rental group. Stone chip in the fron wind shield on the passenger side and also there was an issue of deflated tires - I had to stop and fill the tires to correct pressure. Other than that< the car was fine. i did not apprecciate being charged for and extra hour when I had the car back before 1:00 pm.
10.0 ExcellentNov 27 2021
Signage for dropoff at the airport could have been better- we had a difficult time finding the dropoff spot. It would have been nice to have some instructions as to how to use the radio- it took us days to figure out. The car wasn't very clean inside.
6.0 GoodOct 18 2021
I understand that the workers are stretched thin now a days,this plandemic is a bit much and very taxing. I was treated well by the front line staff doing the best they can under the circumstances. The hotel front desk person said "customers have to request the room to be cleaned or if any thing would be needed-other than that the rooms get cleaned every three days?
Rated no. 13
Economy Rent a Car
5.4 Okay (311 reviews)
1 location in Orlando Airport
Economy Rent a Car
Locations in Orlando Airport
  • 6.2
  • 6
  • 5.1
  • 5.1
  • 5.3
Recent reviews
2.0 MediocreMay 17 2022
Had to wait for ever for their shuttle and when it arrived i made an aproach and the driver continued and never stopped.Their for had to find an other method to get to my Hotel.
8.0 ExcellentMay 13 2022
At pickup, I had to pay $200 for liability insurance even though I have it ony autos at home. The agent said I needed a proof of insurance document which I did not have my policy with me. I have rented cars in Orlando times and was never asked for for a document. There was no mention of this when I rented on line. Had I been informed of this requirement, I certainly would have had paperwork with me. $200 for one week. $100,000 in one year, outlandish. Won't go thru Priceline or kayak again. Will post this on media so others will not get hoodwinked.
2.0 MediocreApr 17 2022
Hidden fees resulted in the vehicle costing twice as much per day as the listed price. I will never use Economy again, and have learned my lesson that Kayak listings require additional scrutiny before going for the "best" deal.
2.0 MediocreApr 1 2022
Nothing. !!!!! They are terrible. !!!!
2.0 MediocreMar 20 2022
Stay away from this outfit. Customer service is like a bait and switch. Not a good value. I will never do business with them again.
6.0 GoodMar 17 2022
El carro tenía muchas manchas muy desagradable
8.0 ExcellentMar 14 2022
Bus shuttle location for Economy should be on the rental agreement or at least be on signage at Orlando airport. Wasted an hour asking where to get the shuttle and then waiting for it. Very disappointed in this part of the rental.
2.0 MediocreMar 2 2022
This company cheated me and lied to me. When I learned my February 22 flight to Orlando was cancelled due to weather I called Economy in Orlando directly to tell them I would be very late (a full day or more) to pick up the car, and to make alternate arrangements if necessary. "Don't worry," they told me. "You are pre-paid, and we will just wait until you show up." When I showed up as promised to pick up the car for which I had already paid, I Iearned that my rental had been cancelled and my $110 (approximate) pre-payment was forfeited. The colossally indifferent Orlando manager Esteban Ramirez claimed he had no other car available (although six cars were there waiting); he could not help me, and certainly could not refund my money. In desperation we returned to the airport and rented from another company for $640. This is theft by deception, which I will report to Florida authorities.
6.0 GoodFeb 28 2022
The car had almost 100,000 miles on it and was somewhat beat up. Didn’t idle correctly, mud flaps were falling off of it, scratched and dinged up body. Brakes sometimes made a horrible noise. Car needs to be retired from rental fleet. The staff were fine.
2.0 MediocreFeb 28 2022
Terrible. 10/10 do not recommend. Especially on the weekend.
Rated no. 14
Ace
5.3 Okay (589 reviews)
1 location in Orlando Airport
Ace
Locations in Orlando Airport
  • 5.4
  • 5.6
  • 5.1
  • 5
  • 5.3
Recent reviews
8.0 ExcellentApr 25 2022
Very nice running van. Easy pickup and drop off.
2.0 MediocreApr 24 2022
My rental was canceled by the dealer. I was not able to rent a car as they wanted to charge me 3x my original reservation.
6.0 GoodFeb 24 2022
The car was damaged from a prior client and probably not legal to rent. The body had ugly collision damage to many panels and seams. The tire pressure warning light came on repeatedly. The passenger side door mirror was broken and did not function at all. Since I picked up the car at midnight, it was not possible for me to notice this until the next morning at my hotel parking lot. The lot is off-site from the airport in Orlando and the shuttle pick-up / drop-off was about as poorly executed as could be. If it were not for another ACE customer having called for the shuttle on their cell-phone, I would have had no way to contact ACE. I could not locate any of the "courtesy phones" mentioned in my communications from ACE. All in all, I will definitely go with another company next time.
2.0 MediocreFeb 9 2022
Charge a lot for an additional driver and charge a lot for some extra insurance that my insurance company said I did not need and that I was fully covered but ace said I had to pay this extra after pre paying for the rental. The extra driver and insurance cost more then the actual rental
2.0 MediocreJan 29 2022
Gave car away. Replacement would have been double the money. Went to Alamo instead.
4.0 OkayJan 11 2022
Couldn't find the shuttle so we took a cab (our choice). The office was understaffed. After arriving I stood in line for 35 mins before being helped at which point another customer interrupted because he had been arguing about charges. So it was back and forth trying to help him and get me my rental at the same time. I will say the agent that helped me was apologetic and remained composed but ace should have more employees. The guy that got my car was exhausted and overworked, he made note that he had worked 6 hours straight without a break. The return process was easy enough and there is a shuttle that runs every 15-20 mins. Overall, it was a cheap rental so you get what you pay for.
10.0 ExcellentJan 6 2022
Is very good
4.0 OkayNov 24 2021
Could not locate. Should specify on the site when the pick up is not onsite at the airport. Thanks!
2.0 MediocreNov 17 2021
Very difficult to cancel a reservation or communicate with anyone when you need assistance.
2.0 MediocreNov 6 2021
Mal servicio al cliente al momento de rentar el vehículo. El vehículo tenía mala alineación
Rated no. 15
NextCar
4.4 Okay (155 reviews)
1 location in Orlando Airport
NextCar
Locations in Orlando Airport
  • 5.2
  • 5.1
  • 4.1
  • 4.2
  • 4.3
Recent reviews
2.0 MediocreApr 13 2022
Showed up for my rental and they claimed they ran out of the economy vehicle we reserved. Tried to charge us more for a midsize, but refused to pay extra money for them not holding a car for us. Staff was extremely unhelpful and not very friendly. Would never do business here again and would not recommend using this company for your rental.
2.0 MediocreApr 5 2022
They had a bad insurance option. No place for car drop off after hours.
2.0 MediocreMar 7 2022
Car was not ready when arrived. Shuttle from airport to car rental took over an hour wait. They would not accept our insurance and made us purchase additional insurance.
2.0 MediocreMar 4 2022
They are located outside of the airport. There is no clear instructions on how to get to their shuttle bus. So you have to ask around. They force you to use their ez pass for a daily activation fee of $11 plus the fee of the tolls you go through. When you return the car to them make sure they don’t hit you with any fees by taking a return receipt. They would try anything to scam you.
2.0 MediocreFeb 16 2022
Wow! Run from this car rental agency. Upon arrival, I had to wait over an hour and 1/2 for the shuttle. Upon arrival, they did not have the type of vehicle requested. They attempted to give me a mini-van instead of an SUV, which was a downgrade for me. I paid extra to have an SUV. Even worse, they refused to honor the "unlimited mileage" information that was clearly printed on my reservation, requiring me to pay additional fees per day or $1.00 per mile for any mileage over 50 per day. My reservation was slated to be returned to Miami, which would have dramatically increased the fee. In addition, they would not allow me to use my Sunpass. They stated that if I did not use their Sunpass/EZ Pass, there would be allowed to charge me an additional $25.00 for each toll I passed through, plus the toll. Hence, an another forced charge per day. Lastly, the car had numerous scratches and dings. It seemed to be a newer model car, but very poorly taken care of. Since I had already reserved the car and was past the cancelation fee, they would not allow me to rent elsewhere without a 100% penalty. Horrible company! In the end, my rental cost 40-50% more than the original quote. Go with a reputable company! This company feeds of con artistry.
6.0 GoodFeb 7 2022
It is not disclosed during the marketing/reservation process that they would charge $11/day just to “rent” a SUNPASS device. If you decline it then every toll you go thru that you pay in cash will clock in a $25 service fee, in spite of your cash payment at EVERY toll gate! How ridiculous is that? Otherwise the car was comfortable and the check-out process seamless, but their rate is not competitive due to this additional slap-on daily charge and their location being off-site at the airports.
2.0 MediocreFeb 6 2022
The price I was quoted was false. When you go to pick up the vehicle, there are hundreds of dollars of extra charges that you must agree to. There were several other people at the pick up location that we’re running into the exact same thing. They were there to pick up a rental car for $150-$200. The actual price was closer to 700 And they demanded a $500 deposit. I have since returned the vehicle and they have not refunded my deposit. Make sure you take lots of photographs and a video of the cars condition before you leave their lot. They also try to get you to sign the rental agreement showing more fuel in the vehicle than there is. Then they get upset that you caught them. How are operators like this allowed to exist? Why does Priceline or kayak do business with them, represent them?
2.0 MediocreJan 31 2022
NextCar Orlando Florida did a complete bait and switch and did not honor their booking. I paid for a 3 day vehicle rental upfront and they subsequently canceled my reservation without notice. They then proceeded to gouge us by charging us 3 times the vehicle rental. It was so obvious that never intended to give us the quoted rate. I will think twice before using Kayak and especially Next Car for a vehicle rental.
2.0 MediocreJan 17 2022
They only have one shuttle bus to take you to and from the airport we had to wait 20+ minutes for them to even come pick us up and they have lots of hidden charges my bill was double from what they told me online
2.0 MediocreJan 1 2022
Booked a car and they overbooked so then they overcharged me for a different car. The car also smelled when I picked it up. I was running late for a tour so couldn’t do anything but take what they offered. Next time I will stick to big name brands like enterprise, hertz, Alamo, etc that are located at the airport.
Rated no. 16
Easirent
4.4 Okay (275 reviews)
1 location in Orlando Airport
Easirent
Locations in Orlando Airport
  • 4.7
  • 4.9
  • 4.3
  • 4.3
  • 4.6
Recent reviews
2.0 MediocreMay 12 2022
Their website is complete trash and so is their customer service. I wanted to extend the rental but wasn’t able to, so I canales the rental and they kept the entirety of the rental fee I paid. I will never use them again.
2.0 MediocreMay 9 2022
This place sucks. The restrictions and Asanine rules related to florida and having plane tickets and the ghetto meth head rules suck. They don’t advertise the truth of their rules til after you get there so that’s is NO way to rent from them if you’re local. And or have a normal credit rating. Etc. This is a GHETTO company and they suck.
10.0 ExcellentApr 29 2022
A more clean car
2.0 MediocreApr 19 2022
Do not rent from here. Rude and obnoxious customer service representatives. We waited over an hour and a half never got waited on to claim the rental. We left went back to the airport and rented from a reputable agency there.
2.0 MediocreMar 19 2022
The car was filthy. Dirt in floorboard. Would have not excepted the car but was in a rush to get to a meeting.
4.0 OkayMar 12 2022
The shuttle ride from the airport was full. Pick up of the car sucked. We waited for 1 1/2 hours before we were called to the window to fill out forms to get the car. That process was not smooth and cost 100$ more then originally agreed to on kayak. We were soaked in the process no covered or bright loading area. We had to be at our hotel by midnight to keep our reservation so we didn’t have much of a choice but to keep our reservation. Drop off was much smoother. I still have not gotten a receipt that was emailed to me or verification of the return of a 250 $ deposit.
4.0 OkayMar 10 2022
Pickup - took an hour to receive my car, even having made a reservation. Company requires proof of insurance prior to issuing you the car if you decline extra coverage, which was a first for me. They also required a $250 deposit. Vehicle - lots of dings on the vehicle. Company did not review the condition of the car with me before issuing it. Vehicle dashboard flashed that it needed servicing and an oil change throughout my use of it.
2.0 MediocreMar 8 2022
Horrible experience
2.0 MediocreMar 7 2022
I rented through them as they were the only ones that had cars available. I waited 45 minutes for the shuttle that supposedly runs every half hour. When I got there the line inside was 10-12 people ahead of me with 4 people standing at the counter and only one of them helping a customer. When it was finally my turn they inform me that they won't accept my insurance because it's commercial insurance and they would have to charge me $49.95/day for their insurance. Then they proceed to tell me they won't be able to refund me for the reservation I paid for so now I have to file a dispute with my credit card company. Unethical, do not do business with them.
8.0 ExcellentFeb 23 2022
The shuttle to/from the airport is very helpful. Thank you.
Rated no. 17
National
9.2 Excellent (39 reviews)
1 location in Orlando Airport
National
Locations in Orlando Airport
  • 9.2
  • 9.4
  • 9.3
  • 9.2
  • 9.1
Recent reviews
10.0 ExcellentAug 1 2021
It was all good.
10.0 ExcellentJan 1 2020
Friendly and accommodating from the start. Even brought us a brand new suv for our trip from fla to ny!Fees and taxes are what they are, what can you do??
8.0 ExcellentAug 17 2019
Car interior could’ve been cleaner
8.4 ExcellentAug 12 2019
The process was quick and easy. Thank you for that.The pick up and drop off staff were a little aloof and I did not like how the pick up staff seemed offended that we went through priceline. If they don't want people to use outside vendors then they should not use them. Don't dump that on the customers.
8.4 ExcellentJan 13 2019
Please wipe the external mirrors when washing. They are always water spotted and hard to see out of. At had bird droppings on it and it had just been washed - but it wasnt washed well enough to get these all the way off.
6.0 GoodApr 1 2017
Cold as iceFound the rental counter very easily -Booked rental online for a one way trip from FL to NJ - tried to use my debit card to pay, but they don't accept it for one way...they do not accept cash either. I missed reading the fine print about this, so be careful or you'll get stranded at MCO if you don't have a major credit card. The employees there deal with bullshit every day I'm sure because they were both grumpy.
10.0 ExcellentMar 31 2017
National Rocks!Ot other rental companies wanted upwards of $300 for a one-way rental. Not National.
10.0 ExcellentMar 18 2017
Fastest rental experience of any car rental companNo prolonged initial rental process, no pressure to accept unneeded extra charges, cars available of size and type as advertised, can choose your car from those availableNothing; great experience
10.0 ExcellentJan 23 2017
easy, fast in and out
6.8 GoodDec 25 2016
No problem at OrlandoNo problem at Orlando MCONo problem at Orlando MCO
Rated no. 18
GREEN MOTION
5.6 Okay (43 reviews)
1 location in Orlando Airport
GREEN MOTION
Locations in Orlando Airport
  • 6.3
  • 6.1
  • 5.4
  • 6.2
  • 5.9
Recent reviews
8.0 ExcellentApr 17 2022
All went well no complaints
10.0 ExcellentMar 30 2022
I am very happy with the service
2.0 MediocreFeb 28 2022
Worst experience with a car rental company. AVOID at all costs!
2.0 MediocreFeb 5 2022
This company lied about the reservation (offered unlimited mileage online, then said the reservation only included 100 miles), and then did everything possible for me to cancel it (wanted to charge me $1000 for a deposit!). They were not wanting to fulfill the rental contract. Really disappointed.
10.0 ExcellentJan 30 2022
Customer service was very friendly.
8.0 ExcellentDec 30 2021
Cost of a car rental in Orlando is extortionate
10.0 ExcellentDec 8 2021
Their service desk was very friendly and helpful.
2.0 MediocreNov 15 2021
I waited almost an hour at the airport waiting for shuttle to the company. When the shuttle arrived, I was told there was a “glitch” in the system and there weren’t my rental cars available. I had to wait in line at Budget. Thankfully, budget gave me an awesome deal to make up for Green Motion’s problem.
1.9 HorribleOct 6 2021
We waited over an hour for the bus to take us to the location which ended up being 20 minutes away. I had prepaid the amount of the car, then was charged in addition 2x’s more than what I had already paid. It is a scam!!! My husband was so upset about having been lied to and scammed that he took the car back the next morning. They would not return any of our money. We lost $400 for a three day rental. I’ll never do this again!!
1.9 HorribleAug 18 2021
Seriously do not rent from Green Motion. Go read the reviews on google, spoiler, they have a 1.5 star rating for a reason.
Rated no. 19
NU Car
5.5 Okay (94 reviews)
1 location in Orlando Airport
NU Car
Locations in Orlando Airport
  • 6.3
  • 6.4
  • 5.4
  • 5.4
  • 5.8
Recent reviews
4.0 OkayApr 26 2022
Waited over 1/2 hour for the shuttle to bring us to the rental terminal 15 mins away from the airport. Keep in mind, the car needs to return to the same location and depending if the shuttle is on time, you may be late for your flight. Highly recommend renting from one of the airport rental companies where you can drop the car at the airport w/o delay. Lesson learned
4.0 OkayApr 22 2022
There was not a lot to like. The site was away from the airport. The pick up vans were jammed with children sitting in parents laps, unsafe. The vans advertised "Young Drivers". That is weird and recriminatory. The line to pick up cars was out the door and only 2 guys to help customers late at night. Each customer check in took too long so the line didn't move. There were unknown additional charges for toll pass and additional drivers. The charges were OK but I would have liked to have known in advance. On the return trip we waited 20 minutes with a pile of people for the van. The van could not fit all the people that had been waiting. Again children were sitting on parents laps. No seat belts. The check tire pressure light was on when we got the car. The car wheels were out of alignment and had a hard shimmy over 40 mph. We reported this when returning the car and did not believe, at all, that anything would be repaired before the next customer drove off in an unsafe car. I did not feel safe in this car and was relieved when we turned it in without incident. The whole thing felt like a 3rd world experience.
6.0 GoodApr 17 2022
We loved the vehicle being that it was a new Jeep Cherokee with all the upgrades. Drop off was simple and quick. Pick up was a different story. We got to the airport around 10:00. Then had to wait for the shuttle to arrive and drive us about 10 mins away. The shuttle driver that took us back to the airport was very nice! We then waited an hour to get our vehicle and we were already exhausted from the flights and had a 45 min drive to our condo. Another car rental company at the same airport housed in the airport only took maybe 10 mins from signing and retrieval of the vehicle. I also was talked into getting a tolls package that cost $11.99 a day and we only hit a couple tolls on our way to Cape Canaveral and the same on the way back the last day. We paid $95 and ir was a complete waste of our money sadly!
2.0 MediocreApr 17 2022
Super shady place. They try to sell timeshares on the side. Lots of hidden fees not disclosed when booking on the site.
2.0 MediocreApr 9 2022
We didn't get the car we asked for and only learned that when we went to the car lot. No explanation or adjustment in rental cost was forthcoming.
8.0 ExcellentApr 9 2022
Didn't allow us to use our own E-Z pass and wanted to charge an excessive fee. They didn't come with us to check out car or how to operate all features. We had to wait over a half hour for shuttle back to airport. The car was clean and most staff friendly
8.0 ExcellentApr 7 2022
I was expecting the return shuttle to drop my family off at the Spirit check in like other car rentals have done. Otherwise this service was good
2.0 MediocreApr 4 2022
The first staff member we encountered was nice but the rest of the experience was awful. The car was disgusting we had to clean it before we returned to not get fined. They said they gave us a car with a full tank of gas a insisted we return it full but we got it at 3 quarters of a tank. Overall terrible experience won’t rent from them again.
2.0 MediocreApr 3 2022
We got into the airport late in the evening. There was to be a shuttle to pick us up and deliver us to the rental location. Shuttle did not come for up to an hour. Other rental shuttles came and went multiple times without ours coming. When we finally got to the rental location it was late and very dark. There was only one over head light working for the whole parking lot. It was too dark to even see the shape of our rental car. We had to use our cell phone lights to try and take photos of the damage the car had. The car we rented was wrecked and in bad shape. The engine squealed little banchee. We drove right back to the rental place to ask for another car. They had no other in that level and we not willing to do anything for us. We took that mess of a car and went on our way. The next morning when we could see the real state of the car, I could see that it had been wrecked and even had a buckle all the across the roof line mid way from the passenger to drivers side. We were always worried it would break down on us. I can’t and will not recommend this rental company
4.0 OkayMar 30 2022
I was charged for insurance! Never ever ever have I ever been required to pay for pay for liability coverage on a rental car. That ate $104 of my "savings" right there. She said I could prove coverage on my current auto policy but I had no service in their crappy office so couldn't pull up my 64 page policy to show this. Car was dirty.....seats covered in dirt, what looked like ice cream, etc. and the check engine light was on the car.
Rated no. 20
Silvercar
9.3 Excellent (3 reviews)
1 location in Orlando Airport
Silvercar
Locations in Orlando Airport
  • 9.3
  • 9.3
  • 9.3
  • 9.3
  • 9.3
Recent reviews
10.0 ExcellentOct 12 2017
Easy Rental No PaperworkEasy way to rent a car- no lines and no paper! All with an app. Both drivers very friendly! I typically wait in a long rental line in Orlando MCO airport, but not for SilverCar!All was great!
Rated no. 21
Europcar
7.2 Good (11 reviews)
1 location in Orlando Airport
Europcar
Locations in Orlando Airport
  • 7.8
  • 7.6
  • 7
  • 7
  • 7.4
Recent reviews
10.0 ExcellentApr 22 2022
I would be nice to be able to include additional service (additional driver, child seats, insurance) when first reservation is carried out through Kayak, because otherwise it is not possible no know in advance the full bill. Fortunately in this case, everything turned well, but that could not be the case.
2.0 MediocreFeb 5 2022
No sirven!
6.0 GoodJul 31 2017
Not good pick-up. Far away, hard to find
10.0 ExcellentMay 13 2017
Everything was excellent
10.0 ExcellentMay 6 2017
I rate this car hire the best I've had in over 40 years.Eurpcar/Advantage was most helpful and business-like at MCO reception desk and I was in and out of the airport without delay.Nothing.
Rated no. 22
Reliant Car Rental
6 Good (2 reviews)
1 location in Orlando Airport
Reliant Car Rental
Locations in Orlando Airport
  • 6
  • 6
  • 6
  • 6
  • 6
Recent reviews
Rated no. 23
U-Save
5.1 Okay (7 reviews)
1 location in Orlando Airport
U-Save
Locations in Orlando Airport
  • 6.5
  • 6
  • 5.1
  • 4.5
  • 5.7
Recent reviews
10.0 ExcellentMay 3 2022
Great car for a fair price.
2.0 MediocreMar 30 2022
This was an AWFUL place to rent a car from, and I will try to get anyone I know to avoid this place. The shuttle took forever to arrive, and their "advertisement" that it is their shuttle is a small decal on the passenger/driver door, which is easy to miss. They do not have anyone that will answer the phone at the facility, and I was told all calls are sent to a service that has people at home answering the phones. The woman who checked me in was rude and short, and when I went back to tell her about the condition of my first car, she started speaking to me through another person, instead of me directly. My first car had the maintenance oil and filter light on, the maintenance tire light on, and the engine light was on. The second car that I received sounded like it had an engine from a boat on it, and also sounded like we were dragging 1000 pounds of weights behind us. Upon dropping the car off, I had to wait about 20 minutes to get checked out(which I returned the car two days prior to the time I had reserved it), and there was ONE person checking people in/out and driving the returns to the back. Just an unbelievably horrible business to be renting cars in a place as busy as Orlando. Horrible.
2.0 MediocreMar 17 2022
Open later plane was delayed arrived at 11 shuttle would not take us very disappointed never again
8.0 ExcellentMar 4 2022
Pick up took too long. We waited for 40 minutes for the shuttle when the company advertised a shuttle would be available every 15 minutes. Also, the U-save markings were only on the side of the bus and not the front. We were unaware that it would be an OMNI bus which was what was on the front of the bus. The wait time when returning to the airport was minimal (under 5 minutes) which was great.
4.0 OkayJan 1 2022
Shuttle was delayed
4.0 OkayDec 6 2021
No receipt provided at return. Was told it would be emailed. Nothing received. Was charged a higher deposit than agreed upon
Rated no. 24
ACO Rent A Car
5 Okay (2 reviews)
1 location in Orlando Airport
ACO Rent A Car
Locations in Orlando Airport
  • 5
  • 5
  • 5
  • 5
  • 5
Recent reviews
8.0 ExcellentJan 4 2022
Everything was very good except that my flight landed at 6:00 am and I could not pick up the unit until 12. I tried but they did not give me alternatives
Rated no. 25
Priceless
4.8 Okay (5 reviews)
1 location in Orlando Airport
Priceless
Locations in Orlando Airport
  • 7.6
  • 6.8
  • 3.6
  • 3.2
  • 2.8
Recent reviews
4.8 OkaySep 24 2017
Never againThe car was as specified.It took awhile to get through when we called from the airport When we were filling out the paperwork they charged an additional $121 because they said we had to pay for an additional driver. We said no we only wanted my husband to drive. They said because I was the one filling out the application we had to pay for 2 drivers. Will never use this place again!
5.2 OkaySep 5 2017
Friendly staff, clean premises, thieves and cheats...The staff were well dressed and the facility was clean. The air conditioning was cold and the water was free. That's where the accolades stop.My $77 weekend car rental turned into $212 because they claimed that I picked the car up later than I said I would and then dropped it off later than I said I would, neither of which were true. They also would not let me leave with the car unless I agreed to pay $15 per day for liability insurance even though I had proof of full coverage from my AMEX. DO NOT RENT YOUR CAR FROM THESE PEOPLE. Not if you value your money.
2.0 MediocreAug 20 2017
NothingWrong address was provided and information was not clear on rental pick up. Did not pick up rental at all. Not pleased and they are refusing a refund. Won't be using kayak or priceless ever again!
4.0 OkaySep 19 2016
Wish I Would've Picked A Different Rental CompanyNothingRented the car online using KAYAK. The total cost for the vehicle was 55 dollars. When I pick up the car, I always decline the insurance and gas option. When I did, they required me to show proof of insurance. I did not have any proof of insurance from my company and I do not care my personal insurance card with me. So I could not get the car unless I purchased their insurance. The car was horrible. It had a bad vibration, it made a horrible noise, the air did not work one time until I figured out the key had to be in the exact right spot for the blower/air to work. It had a hose hanging down below the vehicle. At the end of the week, my 55 dollar rental ended up costing 180 dollars. I always use KAYAK for my rentals....I wish they would pull Priceless Car Rentals off of their site. I will never use Priceless again.
8.0 ExcellentAug 29 2016
Took about 30 min to check in at the counter. It was only one person in front of me. Both the customer and the clerk in the front counter were very slow at rent a car processing. The other clerk got on the phone pretending not seeing other standing clients. Office environment very boring and basic not even a tiny green plant or poster hanging. Aunts are marching on bathroom floor. beware of insurance policy add up at the counter before even they ask you what kind of policy you like to carry... they did upgrade me to another car because of my long waiting. However these people at the rent a car they don't get it! Efficiency and fast processing matters when the time is of essence. We are not there to test drive a intermediate car we need a quick ride and process to catch up with the business meeting etc,...
ADDCAR RENTAL
1 location in Orlando Airport
ADDCAR RENTAL
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Advance Car And Truck Rental
1 location in Orlando Airport
Advance Car And Truck Rental
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1 location in Orlando Airport
Airport Van
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1 location in Orlando Airport
American Car Rental
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1 location in Orlando Airport
American Rent-A-Car
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1 location in Orlando Airport
AZ Car Rental
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Carl's
1 location in Orlando Airport
Carl's
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1 location in Orlando Airport
CarWiz
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1 location in Orlando Airport
Clubs Car Rental
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1 location in Orlando Airport
Corpusa Rent A Car
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DISCOUNT RENT-A-CAR
1 location in Orlando Airport
DISCOUNT RENT-A-CAR
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DM PRIME LLC
1 location in Orlando Airport
DM PRIME LLC
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1 location in Orlando Airport
Eagle Rent A Car
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1 location in Orlando Airport
Elita Rent A Car
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Facility Rent A Car LLC
1 location in Orlando Airport
Facility Rent A Car LLC
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FLEX Rent A Car USA
1 location in Orlando Airport
FLEX Rent A Car USA
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FlexWays
1 location in Orlando Airport
FlexWays
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Florida Van Rentals
1 location in Orlando Airport
Florida Van Rentals
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Fox Autorent
1 location in Orlando Airport
Fox Autorent
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Goldcar Rental SP
1 location in Orlando Airport
Goldcar Rental SP
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Horspower Car Rental
1 location in Orlando Airport
Horspower Car Rental
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IDrive Rent-A-Car
1 location in Orlando Airport
IDrive Rent-A-Car
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JC Car Rental
1 location in Orlando Airport
JC Car Rental
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keddy by Europcar
1 location in Orlando Airport
keddy by Europcar
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L&M Car Rental
1 location in Orlando Airport
L&M Car Rental
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MEXRENTACAR
1 location in Orlando Airport
MEXRENTACAR
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Move Mee
1 location in Orlando Airport
Move Mee
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OC Car Rental
1 location in Orlando Airport
OC Car Rental
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One Switch Rent a Car
1 location in Orlando Airport
One Switch Rent a Car
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OptimoRent
1 location in Orlando Airport
OptimoRent
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Rent A Car 4 Less Miami
1 location in Orlando Airport
Rent A Car 4 Less Miami
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Rent Max
1 location in Orlando Airport
Rent Max
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Right Cars
1 location in Orlando Airport
Right Cars
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Routes Car & Truck Rentals
1 location in Orlando Airport
Routes Car & Truck Rentals
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Saferide Car Rental
1 location in Orlando Airport
Saferide Car Rental
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Seven Auto Rent & Sale
1 location in Orlando Airport
Seven Auto Rent & Sale
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Signature Rent A Car
1 location in Orlando Airport
Signature Rent A Car
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Sunnycars
1 location in Orlando Airport
Sunnycars
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SURPRICE CAR RENTAL
1 location in Orlando Airport
SURPRICE CAR RENTAL
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Tu Auto VIP Car Rent
1 location in Orlando Airport
Tu Auto VIP Car Rent
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Tu Florida Rental Car
1 location in Orlando Airport
Tu Florida Rental Car
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Value Car Rental
1 location in Orlando Airport
Value Car Rental
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Victoria Rent a Car
1 location in Orlando Airport
Victoria Rent a Car
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York Car Rental
1 location in Orlando Airport
York Car Rental
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York Rent a Car
1 location in Orlando Airport
York Rent a Car
Locations in Orlando Airport
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Zezgo
1 location in Orlando Airport
Zezgo
Locations in Orlando Airport
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8664 travellers who hired a car in Orlando Airport gave the car agency they used an average rating of 6,7

Car rental locations at Orlando Airport

Good to know

Most popular car type

Mini

Top tips for hiring a car at Orlando Airport

  • Car hire at Orlando Airport (MCQ) is a fast and efficient way to reach Orlando. With it taking about 20min to drive to the centre of the city it is a quicker way to travel than if you decide to opt for public transport such as a bus or train. You are also only a short journey away from major highways such as the 417, which acts as part of a ring road around the city, so you can get to other parts of the Florida with ease.
  • You can enjoy enhanced flexibility when you opt for car hire at Orlando Airport. Not only because you can cruise around the state of Florida at your leisure, but also because of the policies the car hire companies have in place. For example, if you book with Hertz, some of the vehicles come with free cancellation provided it is done 48h before collection. Similarly, some of the agencies like Hertz offer unlimited mileage so you won’t be restricted in terms of how far you can travel with your car hire.
  • Before you decide on an Orlando Airport car hire company to use, it is advised that you check the individual return policies as they are likely to vary from company to company. For example, you can return your vehicle with SIXT around the clock, but you need to drop the key in the key return safe which is attached to the booth. Europcar on the other hand does not operate an out-of-hours service at the airport, so you need to make sure you can drop it off during its opening hours. Although it is worth noting that Europcar is only closed for four and a half hours each day.
  • If you want to make sure your car hire at Orlando Airport is helping the environment, then you can opt for a more eco-friendly vehicle for your hire period. For example, if you choose to hire a vehicle from Europcar then you can drive safe in the knowledge that you are part of the Europcar Green Programme, which has a list of certified commitments it meets to help work towards a more sustainable future.
  • Book your car hire at Orlando Airport at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car at Orlando Airport