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Car hire at Orlando Airport

Driver's age: 26-65
Tue 16/7
Tue 23/7

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Cheap car hire at Orlando Airport

Economy car
Economy
M
Compact car
Compact
M
Intermediate car
Intermediate
M
Standard car
Standard
M
Full-size car
Full-size
M
Luxury car
Luxury
M
People carrier car
People carrier
M
Passenger van car
Passenger van
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Commercial
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Pick-up truck car
Pick-up truck
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Top tips for hiring a car at Orlando Airport

  • Car hire at Orlando Airport (MCQ) is a fast and efficient way to reach Orlando. With it taking about 20min to drive to the centre of the city it is a quicker way to travel than if you decide to opt for public transport such as a bus or train. You are also only a short journey away from major highways such as the 417, which acts as part of a ring road around the city, so you can get to other parts of the Florida with ease.
  • You can enjoy enhanced flexibility when you opt for car hire at Orlando Airport. Not only because you can cruise around the state of Florida at your leisure, but also because of the policies the car hire companies have in place. For example, if you book with Hertz, some of the vehicles come with free cancellation provided it is done 48h before collection. Similarly, some of the agencies like Hertz offer unlimited mileage so you won’t be restricted in terms of how far you can travel with your car hire.
  • Before you decide on an Orlando Airport car hire company to use, it is advised that you check the individual return policies as they are likely to vary from company to company. For example, you can return your vehicle with SIXT around the clock, but you need to drop the key in the key return safe which is attached to the booth. Europcar on the other hand does not operate an out-of-hours service at the airport, so you need to make sure you can drop it off during its opening hours. Although it is worth noting that Europcar is only closed for four and a half hours each day.
  • If you want to make sure your car hire at Orlando Airport is helping the environment, then you can opt for a more eco-friendly vehicle for your hire period. For example, if you choose to hire a vehicle from Europcar then you can drive safe in the knowledge that you are part of the Europcar Green Programme, which has a list of certified commitments it meets to help work towards a more sustainable future.
  • Book your car hire at Orlando Airport at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car at Orlando Airport

  • What type of extras can I include in my booking at the airport?

    When you are getting your vehicle from MCQ you can build a package that works best for you. For example, you can include SIXT Connect Plus if you drive with SIXT, which keeps you online throughout your holiday. Or with most other companies you can add a child seat, additional driver or sat nav system should you need to.

  • How old do I need to be to hire a car at MCQ Airport?

    It is likely that each individual hire company will have a different minimum age requirement, so it is worth checking this before you arrive. For example, if you are driving with SIXT then you will need to be at least 21 years of age while the minimum age for those driving with Europcar must be at least 19. It is also likely that younger drivers will need to pay a surcharge. For example, if you book with SIXT and are under 25, you will have to pay this fee.

  • Which documents will I need to hire a car?

    When you hire a vehicle from MCQ you need to make sure that you have all the correct documentation in place prior to arrival. You will need to ensure you have a full driving licence which remains valid throughout the hire period. You will also need to provide a passport as proof of ID which is valid along with a major credit card which is in the main driver’s name.

  • What is the best car hire company at Orlando Airport?

    Based on ratings and reviews from real users on KAYAK, the best car hire companies at Orlando Airport are Alamo (8,9, 316 reviews), Enterprise Rent-A-Car (7,9, 79 reviews), and Sixt (7,2, 183 reviews).

  • Which car hire companies will pick you up at Orlando Airport?

    Car hire companies that offer shuttle or pick-up services from Orlando Airport to off-airport locations include ACO Rent A Car, Advantage, Alamo, Avis, Budget, Carl's, Clubs Car Rental, Dollar, Easirent, and Economy Rent a Car.

Orlando Airport car rental reviews and directory

Alamo

8,9

Very Good

1222 reviews
Best rated

Cleanliness

9.0

Comfort

9.0

Pick-up/Drop-off

9.0

Value for money

8.6

One location in Orlando Airport

Show locations

Locations in Orlando Airport

1 Jeff Fuqua Boulevard

+1 844 370 3164

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

10,0 Wonderful

Jun 2024

KAYAK
They were very accommodating and made sure we got a car that fit our needs.

10,0 Wonderful

May 2024

KAYAK
Best car rental service I’ve had in quite some time. Staff was friendly, pick up & drop off was a breeze and the price point was perfect. I will definitely use Alamo again!

10,0 Wonderful

May 2024

KAYAK
The vehicle I reserved had an inoperative AC compressor. Alamo quickly substituted an equivalent vehicle but the new car was EXTREMELY dirty from the previous family and had not likely been cleaned by Alamo. I was in an rush to depart for our family trip so I could not take the time to have Alamo clean the car. During the course of the rental period, I detailed the interior which was filthy and washed the outside of the vehicle. As I was returning the car at Orlando International Airport, the attendant asked me if I was happy with the rental. I explained what happened and what I had done. He instantly apologized and then offered to compensate me with a discount on the rental. I was overwhelmed and shocked that he would offer that to me without my asking. It shows how serious Alamo is about customer satisfaction. I would rent from Alamo any time I am on travel. Keep up the great work!

10,0 Wonderful

May 2024

KAYAK
Great experience. Good value for money. Easy pick up and drop off.

8,0 Very Good

Apr 2024

KAYAK
If the rental booking could automatically, and CLEARLY notify customers that they absolutely have to use a credit card for their booking, it would save alot of headaches for customers and your alls reps. When I booked mine with a debit card, the confirmation made it seem like everything was fine, and even said to bring the credit/debit card I booked with. It knows I'm doing a way trip. So in this day and age, an automatic warning would be awesome, instead of being told "its the policy" and I should have read it 3 paragraphs down

10,0 Wonderful

Mar 2024

KAYAK
Great! Person at check in was fantastic and Efficient (mark I believe) and drop off was friendly and hassle free (Chris was great)

1 out of 175

Fox

Cleanliness

6.1

Comfort

6.2

Pick-up/Drop-off

5.5

Value for money

5.7

One location in Orlando Airport

Show locations

Locations in Orlando Airport

5757 Semoran Boulevard

+1 407 930 9520

Monday05:00 - 23:59
Tuesday05:00 - 23:59
Wednesday05:00 - 23:59
Thursday05:00 - 23:59
Friday05:00 - 23:59
Saturday05:00 - 23:59
Sunday05:00 - 23:59
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Reviews

8,0 Very Good

Jun 2024

KAYAK
Didn't appreciate the insurance upsale.

10,0 Wonderful

Mar 2024

KAYAK
Very good experience and best customer service was at drop off!

2,0 Poor

Mar 2024

KAYAK
Off terminals and they close at midnight

8,0 Very Good

Jan 2024

KAYAK
Was asked to clean grass off the mats to avoid a $400 charge. Seemed like a racket….

10,0 Wonderful

Dec 2023

KAYAK
this was our first time with FOX and renting through KAYAK so we were prepared for the rest, however, the experience was AMAZING and so easy! Pick up from the airport was seamless, the pick up from the rental place was SUPER FAST & EASY!!! We will DEF be future renters with FOX and FOX only!

2,0 Poor

Nov 2023

KAYAK
Terrible, I would never recommend it. They givie a rate, and then charge you whatever they can extra. In this case was a Platepass cgarge for $12.99 per rental day, if you try to disregard it the become aggressive and rude and trheat you with a 15$ penalty for every single toll you go trough. Cars have high mileage and noises, needed to go to exchange the first car they gave me.

1 out of 283

Dollar

Cleanliness

6.7

Comfort

6.4

Pick-up/Drop-off

5.0

Value for money

5.5

One location in Orlando Airport

Show locations

Locations in Orlando Airport

1 Airport Blvd

+1 866 434 2226

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

2,0 Poor

May 2024

KAYAK
Dollar counter agent added on additional charges.

2,0 Poor

Mar 2024

KAYAK
No point in asking pre check in only to ask for the same info at the desk. Waiting in line 20 minutes to get car is unacceptable. I was not aware I rented a fully electric vehicle until I got to the desk to check in. After agreeing to that I walked out to garage to have to wait in line again. Came to my turn and no electric vehicle available. I was good with "upgrade" to another vehicle. Overall experience was horrible. I won't rent from dollar again.

4,0 Mediocre

Feb 2024

KAYAK
They charged me for extra insurance even though I declined the service. They also tried to give me an electic vehicle without telling me at the service counter.

2,0 Poor

Jan 2024

KAYAK
The check in process was poor, at best. I was told to go back inside after the kiosk associate told me I was in the wrong to see her first. This was incorrect. I had a contract as a VIP member and the sign posted about check in prior to 11am was correct which it wasn’t. Once I received my car and logged it with SunPass and loaded bags I was denied exit due to a registration issue/given the wrong 3 row SUV. I was asked to drive back, see the same rude woman and get a new SuV. Unload. Load again. Re-register with SunPass. Oh, except this time the car they gave me was the body of a three row SUV without the option ticked for the seats themselves. Lovely, as I needed the seats for my family and not so much for the extra bag space. I left. Made it worked but so aggravating. No more Dollar. Worth spending the extra money for SIXT.

6,0 Okay

Jan 2024

KAYAK
There was a long (2 hours) queue when picking up the car at the airport. When picking up the car it had been cleaned with a very smelly cleaner. The smell did not go away during the entire 3 week rental. The dropping off was easy and fast - so it was totally opposite experience between picking up and dropping off the car. The deposit paid when picking up the car was returned within a few days.

2,0 Poor

Jan 2024

KAYAK
I was charged an additional $450 for insurance that I declined. I didn’t notice until after I left the airport, so I called the 800 number. I was told that I could go to any hertz location and they would fix it. The next morning I went and found a hertz location near where I was staying and they said that I had to return to the airport (an hour away). The employee said that they get 10+ people coming in everyday with the same complaint so apparently this is their regular practice! I will be disputing it with my credit card company.

1 out of 261

Enterprise Rent-A-Car

Cleanliness

8.3

Comfort

8.4

Pick-up/Drop-off

7.8

Value for money

7.6

One location in Orlando Airport

Show locations

Locations in Orlando Airport

1 Jeff Fuqua Boulevard

+1 844 951 0601

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59
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Reviews

8,0 Very Good

Mar 2024

KAYAK
Nothing

10,0 Wonderful

Oct 2023

KAYAK
Fast service. Very easy and organized. Super quick drop off. Orlando airport is extremely efficient operation.

8,0 Very Good

May 2021

KAYAK

Pros:

Yes the staff was excellent. Professional as well as joking made you feel at ease as they took 700 and change from you for a weekly rental . You might as well visit NY for those prices thats ridiculously high and reward points and history of rental ment nothing

Cons:

The price ,The deals, The cleanliness of the vehicle ,The maintenance of the vehicle . The steering was off as well

2,0 Poor

Mar 2021

KAYAK

Pros:

We had a scary drill while picking up so we didnt even get the car. When all was calm, the rep tried to charge double the amount we had agreed on

Cons:

everything

8,0 Very Good

Mar 2021

KAYAK

Pros:

The Chevy Malibu was good on gas. Condition of car was excellent.

Cons:

Pricey for what it was.

8,0 Very Good

Dec 2020

KAYAK

Pros:

Fast service

Cons:

Took a minivan because they didn’t have any upgrade available

1 out of 65

Sixt

Cleanliness

8.0

Comfort

7.9

Pick-up/Drop-off

7.2

Value for money

7.0

One location in Orlando Airport

Show locations

Locations in Orlando Airport

1 Airport Blvd A

+1 888 749 8227

Monday05:00 - 23:5900:00 - 23:59
Tuesday05:00 - 23:5900:00 - 23:59
Wednesday00:00 - 23:5905:00 - 23:59
Thursday00:00 - 23:5905:00 - 23:59
Friday05:00 - 23:5900:00 - 23:59
Saturday00:00 - 23:5905:00 - 23:59
Sunday05:00 - 23:5900:00 - 23:59
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Reviews

10,0 Wonderful

Apr 2024

KAYAK
Nice clean car

2,0 Poor

Nov 2022

KAYAK
I initially reserved some kind of Jeep. The website offered an upgrade to a BMW X2, which is a lot smaller. At the counter I told them I needed to carry 3 people and luggage. The back only held 2 suitcases, so the third had to go in the back seat. The only option they had to get something bigger would have cost a lot more per day. I should not have upgraded. The employee only gave me options for full coverage or basic coverage, not no coverage. I think that is very deceptive. After arriving at my hotel I called about exchanging it for something bigger and was told I would receive a call or email in 24-36 hours. I never received a call or email. Overall I was very disappointed in this company.

6,0 Okay

Oct 2022

KAYAK
I felt like they were trying to trick me into upselling insurance and the additional costs were not clear.

2,0 Poor

Oct 2022

KAYAK
My flight was canceled due to hurricane Ian. I tried to move my reservation a week later, had to deal with them via email, which was extremely slow and inefficient. Was not able to simply change the reservation dates. I have been trying for days to get a refund for the reservation because of the hurricane that canceled my travel plans. So far, nothing. If you need to deal with the customer service for this company, good luck.

2,0 Poor

Aug 2022

KAYAK
the employee at the counter lied about insurance being mandatory in Florida and about which insurance he added. then he wasted my time trying to sell unnecessary options when all I wanted was to get the car and be on my way.

10,0 Wonderful

Jul 2022

KAYAK
Great car and service. Just wish the Fort Lauderdale drop off was easier to find I was going in circles.

1 out of 107

Hertz

Cleanliness

7.5

Comfort

7.4

Pick-up/Drop-off

7.1

Value for money

6.7

3 locations in Orlando Airport

Show locations

Locations in Orlando Airport

1 Airport Blvd

+1 407 859 8400

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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4134 Bear Road

+1 407 859 1245

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
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4215 Lindy Cirlce

+1 407 859 8400

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

2,0 Poor

May 2024

KAYAK
Several hidden fees. Hertz also intentionally marks the pickup fuel level at full when it's not to try and recover the fueling fee from you.

8,0 Very Good

Apr 2024

KAYAK
The sales pressure at pickup for various features, and the confusing gas system (why can't it be easier / more intuitive?) felt too much.

10,0 Wonderful

Mar 2024

KAYAK
Easy pick up and return.

4,0 Mediocre

Feb 2024

KAYAK
Currently working with Hertz but at the time of pick-up, Hertz over charged the agreed daily rate.

2,0 Poor

Feb 2024

KAYAK
Horrible experience

10,0 Wonderful

Jan 2024

KAYAK
Staff was really good.

1 out of 104

Avis

Cleanliness

7.4

Comfort

7.4

Pick-up/Drop-off

7.0

Value for money

6.8

One location in Orlando Airport

Show locations

Locations in Orlando Airport

1 Jeff Fuqua Blvd

+1 407 825 3700

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

4,0 Mediocre

Jan 2024

KAYAK
I rented 2 vehicles online and nothing was listed about not accepting debit cards. When my husband and son arrived, they were told we couldn’t use a debit card. The only credit card we have has a low limit (our choice) and wouldn’t support both rentals after the “hold” fees were added. Avis finally allowed us to use our debit card after making my husband feel like they were doing us an enormous favor. He also had to do all the paperwork again so what was done online was useless. Then they had his name wrong and after pointing it out, she crossed through it and told him to sign. I had purchased the additional insurance online but she insisted that we hadn’t and added it again so now I have to fight that. We also paid for a gps which came with a broken cord which we didn’t know until we were on the road so we had no way to charge it. This was the poorest experience we’ve ever had renting a vehicle and we won’t use Avis again.

10,0 Wonderful

Dec 2023

KAYAK
Very easy and stress free

8,0 Very Good

Nov 2023

KAYAK
How long does the extra $200 hold on my credit card last?

8,0 Very Good

Nov 2023

KAYAK
Very long time for the pick up over 2 hours

8,0 Very Good

Oct 2023

KAYAK
N/a

10,0 Wonderful

Oct 2023

KAYAK
Orlando customer service been the best experience I had renting a car.

1 out of 35

E-Z Rent-A-Car

Cleanliness

6.0

Comfort

7.3

Pick-up/Drop-off

8.0

Value for money

6.6

One location in Orlando Airport

Show locations

Locations in Orlando Airport

1 Airport Blvd

+1 407 674 1028

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

5,2 Fair

Jun 2020

KAYAK

Cons:

The car really dirty With dog's hair all over and even what it seemed to be dog's puke.

6,0 Okay

Apr 2020

KAYAK

Cons:

If there was no extra charge for toll road

9,6 Wonderful

Mar 2020

KAYAK

Cons:

Message for taking a break on the dash just kept going off every 15 minutes. Equipment issue?

9,2 Wonderful

Mar 2018

KAYAK

Cons:

Didn't like having to pay extra for additional driver

6,8 Okay

Mar 2018

KAYAK

Pros:

Car was excellent

Cons:

Overcharged $300 more than invoiced

2,4 Poor

Mar 2018

KAYAK

Pros:

Cheap

Cons:

Customer support located in Philippines

1 out of 47

Payless

Cleanliness

6.7

Comfort

6.9

Pick-up/Drop-off

6.3

Value for money

6.4

One location in Orlando Airport

Show locations

Locations in Orlando Airport

1 Jeff Fuqua Blvd

+1 407 856 5539

Monday08:00 - 23:59
Tuesday08:00 - 23:59
Wednesday08:00 - 23:59
Thursday08:00 - 23:59
Friday08:00 - 23:59
Saturday08:00 - 23:59
Sunday08:00 - 23:59
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Reviews

10,0 Wonderful

Jan 2024

KAYAK
Awesome

8,0 Very Good

Jan 2024

KAYAK
Clean ride .it was ok

6,0 Okay

May 2021

KAYAK

Cons:

Drop off person - mon helpful, non communicative - did not provide receipt or confirm email on acct - grumpily older woman that clearly did not like her job

6,0 Okay

May 2021

KAYAK

Pros:

Prices were jacked up mich higher than normal. Staff offered me a small SUV over the sedan I originally reserved but it turned out to be a lousy bumpy ride, intolerable at highway speeds due to the vibration at 75mph and greater. On the plus side, it didn't break down

Cons:

Cleanliness. I had to hit my breaks hard once and trash slid out from under the passenger seat.

10,0 Wonderful

Mar 2021

KAYAK

Pros:

The staff was friendly and there was no line, even during a busy day at the airport.

Cons:

Finding the car in the garage was a bit confusing.

8,4 Very Good

Oct 2019

KAYAK

Cons:

Car was 1/2 full but we called customer service right away and was able to bring it back half full without penalty.

1 out of 51

Budget

Cleanliness

6.8

Comfort

7.0

Pick-up/Drop-off

6.2

Value for money

6.1

One location in Orlando Airport

Show locations

Locations in Orlando Airport

1 Jeff Fuqua Blvd

+1 407 825 1700

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

6,0 Okay

May 2024

KAYAK
Only had option of an EV, have never driven one before. When renting online, should mention this possibility. Person at pickup counter not very helpful, only there to upsell. Didn't mention to check transponder if on/off or how much charged the EV should be on return.

2,0 Poor

May 2024

KAYAK
I typically do not write reviews, but this experience was beyond irritating. I went to the counter already pre-checked and on the budget app, which made no sense because I had to redo everything again to counter and added a bunch of items to my bill without even asking me, for example, he told me to click the screen five times. OK if I did not read it it said I was being charged for refill gas, which was an additional $90 so please be weary once you go to the counter and they will try to get you for everything if you don’t pay attention to your bill when I got to the vehicle, it was disgusting had stains all over the seat doors inside were all sticky, I would never run this place again

2,0 Poor

May 2024

KAYAK
I made the reservation and there was no cars at the location poor experience. Kayak rentals is a scam

10,0 Wonderful

Apr 2024

KAYAK
only one person handling cars at MCO - all other companies had two or more. that took about a half hour and we were 3rd in line

2,0 Poor

Apr 2024

KAYAK
Waiting an hour and a half for the car the previously reserved, They messed up the rental dates and ultimately didn’t honor the price at booking.

10,0 Wonderful

Apr 2024

KAYAK
Everything went smoothly with renting the vehicle, definitely would rent from budget again.

1 out of 165

Economy Rent a Car

Cleanliness

6.6

Comfort

6.3

Pick-up/Drop-off

5.6

Value for money

5.8

One location in Orlando Airport

Show locations

Locations in Orlando Airport

8501 Parkline Blvd

+1 888 538 3598

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

2,0 Poor

Jul 2024

KAYAK
will NEVER rent with them again

10,0 Wonderful

Jun 2024

KAYAK
Loved that I got a Corolla.

8,0 Very Good

Jun 2024

KAYAK
Value for money was great. Pickup service from airport was very bad. Had to wait for 1 hour for shuttle to arrive.

2,0 Poor

Jun 2024

KAYAK
When I booked with you all the description said "Unlimited Kilometers" But when I got to the rental car place they said they would not honor that. They tried to charge me another fifteen dollars and change PER day for miles over 150. This is very dissatisfying, they said that it is because Kayak is a third party... It is really disappointing that your listing was wrong and the rental was going to be over three times the price I paid on your website. I always love Kayak and your my first place I look for hotels and cars and flights... but this was bad.

10,0 Wonderful

Mar 2024

KAYAK
Great

10,0 Wonderful

Mar 2024

KAYAK
really helpful and friendly employees at shuttle, pick up and return. it’s rare to have such good service throughout.

1 out of 98

NU Car

Cleanliness

6.5

Comfort

6.6

Pick-up/Drop-off

5.5

Value for money

5.8

One location in Orlando Airport

Show locations

Locations in Orlando Airport

3719 Mccoy Road

+1 407 240 2700

Monday05:00 - 23:59
Tuesday05:00 - 23:59
Wednesday05:00 - 23:59
Thursday05:00 - 23:59
Friday05:00 - 23:59
Saturday05:00 - 23:59
Sunday05:00 - 23:59
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Reviews

10,0 Wonderful

Jun 2024

KAYAK
Very Good

2,0 Poor

Apr 2024

KAYAK
The reservation company took my money and made the reservation with NU Car. When I went to pick up the car they refused to give me the car stating that I was a Florida state resident and they did not rent to Fl state residents. Says it is in their contract and it absolutely was not!!!! The reservation company could not find it either. I did get my money back but was without a car again. Will never use NU Car again. Reservation company was awesome, not NU Car.

4,0 Mediocre

Feb 2024

KAYAK
We originally booked our pick up time for 8:00 pm, but circumstances changed so I phoned to see if the pick up time could be changed to 3:00 pm. The person I spoke to said she would have to see if there would be a mini van available at 3:00 pm and put me on hold for a short time. When she returned to the phone she said, yes , we could change the time as a mini van would be available at 3:00 pm. Nothing in the original booking prepared us for the fact that the rental office was 15 minutes from the airport and when we got there at 3:00 pm, we were informed that there was no change to our rental time and that we would have to wait until 8:00 pm to pick up our minivan. The only option we were given was an upgrade which doubled the rental amount. Since we were sitting in the middle of nowhere and had five hours to wait, we felt we had no choice and paid for the upgrade. This extra charge put the rental amount on par with firms who actually have their pick up stations at the airport. The employees that I spoke to were pleasant, but overall this was not a pleasant experience as we ended up paying double what we had budgeted for. I will not use NU Car again.

2,0 Poor

Jan 2024

KAYAK
They don't rent cars to FL residents There is a paragraph somewhere in there disclosure. I had to find a different company last minute.

8,0 Very Good

Jan 2024

KAYAK
Staff at desk was awesome, he was very clear with options, and very friendly. Didn’t feel like he was trying to push anything / hide anything. Van wasn’t clean upon arrival (crumbs, dirt etc) Pick up and return was easy Shuttle was fast . Pick up and drop off staff were great.

2,0 Poor

Jan 2024

KAYAK
Customer service and car readiness. We had to go back to NU because the first car they gave us because is showed oil change signal. Bad experience with the customer agent

1 out of 35

Thrifty

Cleanliness

6.7

Comfort

6.7

Pick-up/Drop-off

5.4

Value for money

5.8

One location in Orlando Airport

Locations in Orlando Airport

1 Airport Blvd

+1 877 283 0898

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

Reviews

2,0 Poor

Jun 2024

KAYAK
I booked a SUV on kayak and when i arrived they where trying to give me a Electric 4 door car i told them and showed them this is not what i booked it took me least 40min after talking to a manger they tried to give me a small SUV and not a full size what I ordered.

2,0 Poor

Jun 2024

KAYAK
I reserved an electric car and paid for an electric car, but they didn't have it available and I got an older Ford Fusion that smelled like smoking and had cigarette burns on the seat. Bait and switch. Never will I use Kayak or Thrifty again.

8,0 Very Good

Jun 2024

KAYAK
Checking in took a little longer. It seemed Thrifty was busy with someone who didn’t have all their information. Took about 20 minutes before the fella at Dollar looked after us.

10,0 Wonderful

Apr 2024

KAYAK
Great car that us comfortably from point A to B and back again. Customer service in person reps were nice, rental process was quicker than I thought and drop off was super easy. And did I mention the great price? I will use Thrifty again!

2,0 Poor

Mar 2024

KAYAK
Booked the vehicle online Paid for vehicle rental and insurance at that time. When got to Thrifty was told that insurance didnt cover driving. Had to buy more insurance which I could have purchased cheaper at home. For what we paid there were a lot of other options available . Felt a little ripped off after getting what appeared decent value

10,0 Wonderful

Mar 2024

KAYAK
The prices are a bit high.

Advantage

Cleanliness

6.3

Comfort

6.2

Pick-up/Drop-off

5.3

Value for money

5.4

One location in Orlando Airport

Locations in Orlando Airport

5601 Butler National Drive

+1 800 777 5500

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

Reviews

2,0 Poor

Jun 2024

KAYAK
Two hours line for pickup. And then they've grossly overcharged me, tripling the total amount as per reservation. I will dispute the change with my credit card and NEVER AGAIN!

4,0 Mediocre

Jun 2024

KAYAK
Advantage Car Rental will try to take advantage of you. I was subjected to relentless hard upsell tactics at 11pm at night. I resisted, and paid the agreed-upon price; a colleague gave in and ended up paying 3x the reservation price and was upset for days. First: The "Compact SUV" turned out to be a European-sized mini hatchback, NOT an SUV by any stretch of anyone's imagination (Kia Kona). It's just a compact hatchback sedan. So I got relentlessly pressured to: 1) Upgrade the car, being told that nothing will fit into it 2) Buy insurance - everywhere else I tell them that my credit card covers it, and that's that; here they demanded to see my actual personal policy before agreeing to not charge me extra $$$ 3) rent a SunPass for tolls for $10 a day, threatening that if I go through a single toll without it they'll charge me $50, and lying that there are no options to pay cash at many of the tolls, etc. It was RELENTLESS. The guy must have cut his chops in timeshare sales. Truth went out the window as he kept coming up with all the problems I'd encounter if I didn't pay up. If you're the type who can sit through a timeshare pitch and not buy, you can remain steadfast and get the agreed-upon price, which is admittedly great. That seems to be their business model - advertise a low price and then beat extra cash out of you like a pinata when you arrive, tired, from your flight. While I was there, another tired family fresh off a flight was arguing with a rep about their reservation not being honored. The return process was very easy and they didn't pull any tricks as I worried they might. So, would I rent from them again? Yes, but I'd go in mentally prepared.

2,0 Poor

Jun 2024

KAYAK
None of their fees were listed correctly. It was a complete bait and switch. They advertised a low price, but when you got there, the cost was easily triple or quadruple what they quoted. Do not fall for scammers like this near the airport just go past the airport where people do honest business.

6,0 Okay

Jun 2024

KAYAK
It was ok. Atimes they have long lines that is awfully frustrating to be on waiting to pickup a rental car.

6,0 Okay

May 2024

KAYAK
I was supposed to get a compact SUV, they gave me a Nissan Rogue that is considered a Compact SUV. They charged $50 for it and have been refusing to reverse this charge due to the confusion about its applicability. The gas level at pickup was almost full, 15/16th perhaps. They recorded it as Full. When I returned the car back, it was FULL. I have asked them to refund the additional gas charge and I'm awaiting their confirmation.

2,0 Poor

May 2024

KAYAK
Kayak sold me car insurance for my trip. I told the rep that I bought it, he said he could see the policy attached to the reservation. When I got the bill, $40 was added to the trip fees. When I called Advantage, they said, "we don't accept third party insurance". I will never purchase thru kayak or advantage again.

Ace

Cleanliness

5.4

Comfort

5.5

Pick-up/Drop-off

5.0

Value for money

5.3

One location in Orlando Airport

Locations in Orlando Airport

7855 North Frontage Road

+1 407 588 0018

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

Reviews

2,0 Poor

Jun 2024

KAYAK
Shuttle did not come. No one answered the call.

2,0 Poor

Jun 2024

KAYAK
Bottom feeders. Swindling every penny they can. And going as lying about the toll roads in order to get me to pay an additional $77 which ended up being 1/3 of the total cost and I didn’t even need to add it to the rental. Very greasy company. And had a thug blocking the exit with a van to check paperwork. Very uncomfortable experience. And the deposit was $500 instead of the $300 that is clearly stated online.

6,0 Okay

May 2024

KAYAK
Good Efficient service; I didn't care for Ace not being on airport property though

2,0 Poor

May 2024

KAYAK
We got a nice van from Ace and it had everything is was supposed to, but the price didn't end up being what we were originally quoted. We expected taxes and fees, but the agent added a CDW charge when we rented it even though we said we declined insurance because our auto insurance already takes care of that. When we picked up the van, he explained they would hold our credit card number for incidentals, so I signed the paper not really knowing what the CDW charge was. Later I found out it was for daily collision protection, even though we had declined that. When I asked for the charge to be removed they told me I had to write to the manager. I wrote him twice and never even got a reply. The other negative experience we had was getting picked up by the shuttle at the Orlando airport. We were told the shuttle comes around every 25 minutes, but we waited for 70 minutes before the shuttle came, after I had called the rental office 3 times.

2,0 Poor

Apr 2024

KAYAK
Car was nice.. staff could not speak English very well and were hard to understand which resulted in me not being able to communicate with them after they told me I damaged the car which I did not and they were keeping my deposit.

10,0 Wonderful

Apr 2024

KAYAK
Good price, new car, friendly team.

Easirent

4,3

Mediocre

389 reviews

Cleanliness

4.9

Comfort

5.0

Pick-up/Drop-off

4.3

Value for money

4.6

One location in Orlando Airport

Locations in Orlando Airport

1777 McCoy Rd

+1 407 549 1020

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59

Filters

Reviews

6,0 Okay

Jul 2024

KAYAK
Bad: Price was deceitful. I paid kayak and was charged twice as much from on site company because of mandatory insurance requirements. I will never use them again. Good: ability to pick up on a Sunday.

2,0 Poor

Jun 2024

KAYAK
Ripped off on tolls. Car dirty inside and out.

8,0 Very Good

Jun 2024

KAYAK
Car was nice and really enjoyed driving it. Unusual was extra insurance on the top of rent for 4 days cost extra $240, but as you there already and about to pick the car going to pay. Very not cool

2,0 Poor

May 2024

KAYAK
Not good because we were expecting a total price as stated by Expedia but we got charged many other stuff.

10,0 Wonderful

Mar 2024

KAYAK
The experience was easy and quick! The car was perfect for my needs. The only thing that was a “surprise “ was the pressure to purchase for $10 a day to use the transponder in the car . They actually added &12.99 a day! Their prices beat any I looked for and the negative reviews I had read were not the case in my experience! I will definitely use them again.

8,0 Very Good

Feb 2024

KAYAK
We arrived on a Saturday and waited over 45 minutes to get our car. The lobby was packed. But a sign in sheet kept everything orderly. Once we got to the counter, the customer service agent was upbeat and very friendly. I expected a level of stress and he did not show any of that. We walked out with a smile. We arranged for a Altima or similar, and were provided an Equinox SUV. The car was spotless. Upon return, it was fast and easy. I needed a ride back to the hotel and they called for a ride for me. The driver was friendly and engaged in pleasant conversation. I would use this company again.

NextCar

Cleanliness

4.8

Comfort

4.6

Pick-up/Drop-off

3.7

Value for money

3.8

One location in Orlando Airport

Locations in Orlando Airport

3255 McCoy Road

+1 321 800 6002

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

Reviews

2,0 Poor

Apr 2024

KAYAK
1 hr to pick up car. There were two people and only one person with an open register. I got there 10 minutes before 7 am and left at 8 am. Drop off was very quick, thankfully

2,0 Poor

Jan 2024

KAYAK
Right Cars in Fort Lauderdale is by far the worst car hire experience that I ever had. Like I said before, Right Cars, Next Car and Zezgo/NU lack of transparency and predatory business practices not only make them unworthy of Kayak Listing but also damage Kayak reputation.

2,0 Poor

Dec 2023

KAYAK
Liars. And I don’t think I’ll use Kayak again either. You pay for the rental before hand only to show up and be told that you have to buy their insurance because your deductible is $500 or greater. That triples the rental cost. I ended up cutting my loses and not taking the rental. Scam scam scam.

2,0 Poor

Nov 2023

KAYAK
NextCar is a huge rip-off: it advertises a cheap rental price, then jacks up the price for add-ons the customer often has no choice but to accept: 1) Florida residents pay MORE, and they don't get "unlimited mileage" (per the advertisement), 2) the rental agency forces the customer to provide ACCESS to their car insurance website (password AND login), or provide the full documents of your auto insurance policy. The auto insurance card won't do: you have to have THE FULL POLICY document with you. 3) If your own insurance has a large deductible, then you HAVE to buy the agency's expensive insurance. The upper limit is $500. Otherwise, they take out $500 from your credit card which they say they'll pay back after 30 days--just long enough to incur a charge of INTEREST on the payment.l 4) If you don't pay the agency in advance for tolls, you can't pay cash at the toll booth. The rental agency toll device will trigger if you drive a toll road, and you'll pay $14 regardless of whether you paid in cash. All of this is "negotiated" when you go pick up your car, and the negotiations can take more than AN HOUR, so wait time and long lines are ridiculously, maddeningly long. It was a horror.

2,0 Poor

Oct 2023

KAYAK
very bad customer service

2,0 Poor

Sep 2023

KAYAK
Drop off location awful woukd never is them again in Orlando

National

9,6

Wonderful

41 reviews

Cleanliness

9.5

Comfort

9.5

Pick-up/Drop-off

9.5

Value for money

9.1

One location in Orlando Airport

Locations in Orlando Airport

1 Jeff Fuqua Boulevard

+1 844 370 3165

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

Reviews

10,0 Wonderful

Jan 2020

KAYAK

Pros:

Friendly and accommodating from the start. Even brought us a brand new suv for our trip from fla to ny!

Cons:

Fees and taxes are what they are, what can you do??

8,0 Very Good

Aug 2019

KAYAK

Cons:

Car interior could’ve been cleaner

8,4 Very Good

Aug 2019

KAYAK

Pros:

The process was quick and easy. Thank you for that.

Cons:

The pick up and drop off staff were a little aloof and I did not like how the pick up staff seemed offended that we went through priceline. If they don't want people to use outside vendors then they should not use them. Don't dump that on the customers.

8,4 Very Good

Jan 2019

KAYAK

Cons:

Please wipe the external mirrors when washing. They are always water spotted and hard to see out of. At had bird droppings on it and it had just been washed - but it wasnt washed well enough to get these all the way off.

6,0 Okay

Apr 2017

KAYAK

Pros:

Found the rental counter very easily -

Cons:

Booked rental online for a one way trip from FL to NJ - tried to use my debit card to pay, but they don't accept it for one way...they do not accept cash either. I missed reading the fine print about this, so be careful or you'll get stranded at MCO if you don't have a major credit card. The employees there deal with bullshit every day I'm sure because they were both grumpy.

10,0 Wonderful

Mar 2017

KAYAK

Pros:

Ot other rental companies wanted upwards of $300 for a one-way rental. Not National.

Routes Car & Truck Rentals

5,0

Cleanliness

5.3

Comfort

5.4

Pick-up/Drop-off

5.1

Value for money

5.1

One location in Orlando Airport

Locations in Orlando Airport

Orlando Airport

+1 407 237 9411

Monday05:00 - 23:59
Tuesday05:00 - 23:59
Wednesday05:00 - 23:59
Thursday05:00 - 23:59
Friday05:00 - 23:59
Saturday05:00 - 23:59
Sunday05:00 - 23:59

Filters

Reviews

10,0 Wonderful

Jun 2024

KAYAK
Easy process and convenient

2,0 Poor

Jun 2024

KAYAK
They didn’t want to honor our agreement so I spent 150$ in a Uber ride from Route by the way your company owes me 150$ in Uber

2,0 Poor

Jun 2024

KAYAK
TERRIBLE! They don’t rent cars to Florida Residents therefore I had to scramble to find something else, which was more expensive, at the last minute.

2,0 Poor

May 2024

KAYAK
They’re supposed pick up at the airport to take a car nobody came me and others costumer waited for nothing and then I need to rent a car to the other company and spent to much money because this irresponsible company never showed up

2,0 Poor

Apr 2024

KAYAK
Waited over 1 hour to be picked up at the airport after calling about 10 times only to hear the bus would be there in 5 minutes, got to the pick location another 2 hours to before we got car, place was crowded and you had to write your name down and wait to be called [nobody instructed us] of the procedure, thanks to the other guest that was waiting too. Then they asked for not insurance card, they wanted something else from insurance company that i had to call and get (they didnt specify, they asked for proof of insurance when booking). Guy that checked me in was not pleasant, the same person that checked you in was the same one that had to run outside, find you a car, and check and rub back in to check you in. He told me if i go to Hertz its the same wait so oh well because I complained of waiting so long to be seen. I will never use this place again. Another thing I have yet to receive my $500 deposit and I returned the car from March 18, they claim its the bank and its normally 10 business days. Dont waste your time, you get what you pay for. Company is a joke, go elsewhere.

2,0 Poor

Apr 2024

KAYAK
I could have rented a car instead the car rental place wouldn't rent to locals so wastes my time driving there and I had to rent somewhere else and get a refund from priceline.

OC Car Rental

3,7

Cleanliness

4.7

Comfort

4.6

Pick-up/Drop-off

3.7

Value for money

3.4

One location in Orlando Airport

Locations in Orlando Airport

Orlando International Airport - 6457 Hazeltine National Dr, Suite 145, Orlando, FL

+1 407 428 2500

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59

Filters

Reviews

4,0 Mediocre

Feb 2024

KAYAK
The car itself was fine. Pick up was complicated and delayed, and after waiting more than 30 minutes, I had to call for pick up to the offsite (kind of creepy/ isolated) site. And then we began the haggling- extra “compulsory “ insurance, extra daily charge for tolls, my car insurance not being sufficient. Essentially attempts to quadruple what I expected to be the “total” rental price. It’s such a racquet.

2,0 Poor

Nov 2023

KAYAK
The pricing was utterly "un-transparent". CarRental8.com charged us $277 for the week. But, in the fine print (though without specifying the amount), it turned out that OC Car Rental had other charges -- to the tune of $222 (a $20/day charge for "mandatory supplementary liability insurance" -- despite the fact that I am covered by my regular auto insurance - and a $35 "car rental center fee" and a $25 "enhanced disinfecting cleaning fee" and a $14 "surcharge"). This is truly despicable behavior by a car rental agency, and I do plan to report it to the Florida Office of Insurance Regulation.

2,0 Poor

Jun 2023

KAYAK
Our flight was delayed by several hours and we were still in the air at the time of our rental. When we finally landed and got in touch with the company, I was told that my reservation that I had already paid for had been canceled since we hadn't picked up the car on time (due to something completely beyond my control.) Now I'm fighting to even get a refund and we didn't have a car to use on vacation. Run the other direction from this company.

2,0 Poor

Jun 2023

KAYAK
I got charged way more than I expected when I picked up the car and got charged again a few days after I dropped it off.

10,0 Wonderful

Jun 2023

KAYAK
The SUV was awesome!! It ran perfect, was clean and fit us all perfectly. The staff was friendly and helpful!! So grateful for everything they did for us!!

4,0 Mediocre

Mar 2023

KAYAK
You accept only few insurance company, because of that i have to pay a high price for an insurance at the counter.

CarWiz

7,3

Cleanliness

7.3

Comfort

7.3

Pick-up/Drop-off

7.3

Value for money

7.3

One location in Orlando Airport

Locations in Orlando Airport

2913 McCoy Rd

+1 407 723 0023

Monday09:00 - 23:59
Tuesday09:00 - 23:59
Wednesday09:00 - 23:59
Thursday09:00 - 23:59
Friday09:00 - 23:59
Saturday09:00 - 23:59
Sunday09:00 - 23:59

Filters

Reviews

10,0 Wonderful

Mar 2024

KAYAK
Driver, picking up at airport was great, agent behind the counter was great. Car was awesome. Got me out of there in no time.

Clubs Car Rental

7,3

Cleanliness

7.3

Comfort

7.3

Pick-up/Drop-off

7.3

Value for money

7.3

One location in Orlando Airport

Locations in Orlando Airport

3101 Mccoy Road, Belle Isle, Zip Code

+1 305 632 2782

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59

Filters

Reviews

10,0 Wonderful

Jun 2023

KAYAK
Everything was easy, staff was very helpful and funny

2,0 Poor

May 2023

KAYAK
The fine print was very misleading; i.e. the final amount was WAY higher than I thought. Way higher.

Europcar

6,0

Cleanliness

7.3

Comfort

6.6

Pick-up/Drop-off

7.3

Value for money

6.0

One location in Orlando Airport

Locations in Orlando Airport

Please Go To Fox Counter

+1 407 930 9520

Opening times not available

Filters

Reviews

6,0 Okay

Jun 2024

KAYAK
1. no signs for Europcar- confusing. have to to to Fox rental. 2. This requires taking a shuttle, which i wanted to avoid. 3. going to the counter and being inundated with possible uncharges is a bad experience. 4. also, in a moment of weakness I elected for prepaying for the gas refill. I was going to be driving 2 hours away... turns out I was charged $.15/gal over the going rate. ugh. next time I will go with a more direct simple rental experience.

10,0 Wonderful

May 2024

KAYAK
I left my keys in the rental car. The staff has been wonderful. They found the keys before I realized they were even lost!

2,0 Poor

Apr 2024

KAYAK
We never picked up the vehicle as shuttle was full twice it came. We waited for an hour and then got a rental from another company at the airport.

10,0 Wonderful

May 2017

KAYAK

Pros:

Eurpcar/Advantage was most helpful and business-like at MCO reception desk and I was in and out of the airport without delay.

Cons:

Nothing.

Global Car Rental

5,7

Cleanliness

7.7

Comfort

6.9

Pick-up/Drop-off

6.0

Value for money

6.0

One location in Orlando Airport

Locations in Orlando Airport

8243 narcoossee park dr

+1 786 403 7014

Opening times not available

Filters

Reviews

8,0 Very Good

Mar 2024

KAYAK
Great prices. Location was not open at 8am for drop off, so left keys in lock box, called later to verify receipt of keys & car.

6,0 Okay

Dec 2023

KAYAK
Overall it was ok. But due to their policies in regards to tolls. I will not rent from them again

2,0 Poor

Nov 2023

KAYAK
ridiculous insurance requirements

2,0 Poor

Nov 2023

KAYAK
I reserved this as a referral from Kayak to Rentalcars.com. Their website, along with the confirmation email stated a "Total Cost" of $111.72. When I picked up the car, the agent presented me with "additional local costs" amounting to an additional $71.18. This included an unheard of "Pickup Fee" for $10.00 and "Dropoff Fee" for $10.00. I have never been charged these from any rental agency, anywhere in the world prior to this. None of these "additional local" charges were listed anywhere before pickup. The contract stated "Total Cost" of $111.72, and that's what I expected. In addition, the $250.00 "security deposit" has not been refunded or credited to my credit card as of yet. I have tried all morning to reach the agency to inquire about this. They answered only after about 30 minutes of putting me on hold. The representative could not give me any reasonable answers about the additional charges, but said the security deposit would take 5-10 business days. I will monitor that. Please remove Global Car Rental from your list of agencies. They have committed what I believe is a classic case of Bait and Switch.

10,0 Wonderful

Sep 2023

KAYAK
Servicio rapido. Ningun cargo sorpresa. Excelente personal

2,0 Poor

Sep 2023

KAYAK
Very disappointed in the exorbitant extra charges I wasn’t expecting including a $10 pick up and $10 drop off an etc. I know they said they would be local charges at it later but I certainly didn’t expect over $500 worth of them. I didn’t like the fact that there’s no credit for early return. The car had aVery disappointed in the exorbitant extra charges I wasn’t expecting including a $10 pick up and $10 drop off an etc. I know they said there would be local charges added later but I certainly didn’t expect over $500 worth of them. I didn’t like the fact that there’s no credit for early return. The car had a terrible smell from the deodorant that they put in it that literally made us sick for about three weeks had to leave the windows down as often as possible I would never rent from them again.

U-Save

5,5

Cleanliness

6.5

Comfort

6.2

Pick-up/Drop-off

5.0

Value for money

5.4

One location in Orlando Airport

Locations in Orlando Airport

7640 Narcoossee Road

+1 888 728 3182

Opening times not available

Filters

Reviews

10,0 Wonderful

Jun 2024

KAYAK
It was perfect! Easy and quickly pick up and drop off. Service was perfect.

8,0 Very Good

Apr 2024

KAYAK
Was a good experience. The staff was very kind, professional, and helpful. However, the price was a little bit higher than other companies and than I was expecting.

6,0 Okay

Feb 2024

KAYAK
Everything was OK but I haven’t received the email with the close of this booking

6,0 Okay

Jun 2023

KAYAK
Pickup took tom long.need more shuttles instead of waiting 20 minutes to get a shuttle and then a long drive to the pickup location. Was waiting before the gentleman after cut in and the staff didn’t say anything so I had to wait another 15minutes. Then it was my turn and they said I could leave without full coverage which i had to purchase extra. I knew i could use my personal wasn’t asked if i wanted to use that. They said yes you can and they need my ID card with my full declaration page.Couldn’t find my declaration page so they stole $200 dollar for the insurance from me. Never every again

4,0 Mediocre

Dec 2021

KAYAK
No receipt provided at return. Was told it would be emailed. Nothing received. Was charged a higher deposit than agreed upon

6,0 Okay

Jul 2023

KAYAK
It was a great car but the extra fees was unnecessary. Was not expecting so many fees when I pick the car up.

Priceless

5,1

Cleanliness

4.8

Comfort

5.3

Pick-up/Drop-off

5.7

Value for money

5.3

One location in Orlando Airport

Locations in Orlando Airport

7652 Narcoossee Road

+1 888 422 3782

Monday04:00 - 23:30
Tuesday04:00 - 23:30
Wednesday04:00 - 23:30
Thursday04:00 - 23:30
Friday04:00 - 23:30
Saturday04:00 - 23:30
Sunday04:00 - 23:30

Filters

Reviews

8,0 Very Good

Jun 2024

KAYAK
First time and my experience was great

10,0 Wonderful

Jun 2024

KAYAK
Friendly and helpful

2,0 Poor

May 2024

KAYAK
My experience with prices was absolutely horrendous when I went to pick up my vehicle. My rental was canceled due to all the delays at the airport. I will never do business priceless ever again.

2,0 Poor

May 2024

KAYAK
Accidentally let my child’s handicap placard in the rental, rental company wouldn’t return it

2,0 Poor

Apr 2024

KAYAK
A lot of additional hidden charges with this company. No vehicles satnav

2,0 Poor

Apr 2024

KAYAK
I need my credit! They would not rent me a car!!!!!!!

ACO Rent A Car

5,0

Cleanliness

5.0

Comfort

5.0

Pick-up/Drop-off

5.0

Value for money

5.0

One location in Orlando Airport

Locations in Orlando Airport

3835 McCoy Rd

+1 407 342 1858

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59

Filters

Reviews

8,0 Very Good

Jan 2022

KAYAK
Everything was very good except that my flight landed at 6:00 am and I could not pick up the unit until 12. I tried but they did not give me alternatives

GREEN MOTION

5,0

Cleanliness

6.5

Comfort

7.0

Pick-up/Drop-off

6.0

Value for money

5.5

One location in Orlando Airport

Locations in Orlando Airport

7640 Narcoossee Rd Orlando, Orlando, FL

+1 888 501 4806

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59

Filters

Reviews

2,0 Poor

Mar 2024

KAYAK
Forced charges for insurance. Lied about tolls. Upcharges were more than the rental with no option. Agent recommended we rent from a major company next time.

10,0 Wonderful

Dec 2020

KAYAK

Pros:

Drop off was super easy and fast, staff is well trained and professional. first car we got had a strong cigarette smell we just went to the front desk we communicated to the front desk and without hesitation they changed our car. i was very pleased.

7,2 Good

Mar 2019

KAYAK

Pros:

Shuttle to pick up and drop off location

Cons:

Pricing and deposit fee structure

2,0 Poor

May 2024

KAYAK
Waited too long for the car. We got there 10 minutes before the appointment too. The car we asked for is not available. Gave us an”upgrade”, but it’s a gas guzzler. Also not unlimited miles like they said. It’s 60 miles a day. So false advertise from that angle. Probably not going to rent from them again.

AZ Car Rental

4,5

Mediocre

4 reviews

Cleanliness

5.0

Comfort

5.0

Pick-up/Drop-off

5.0

Value for money

5.0

One location in Orlando Airport

Locations in Orlando Airport

1 Jeff Fuqua Boulevard

Opening times not available

Filters

Reviews

10,0 Wonderful

Nov 2023

KAYAK
Very pleased with AZ car rental. The collection and drop off were very easy.

2,0 Poor

Oct 2023

KAYAK
I paid for an SUV. I never got one. Instead, I got a beat up 8 year old car, that they likely bought from an auction. The bumpers were hanging off. Dents and scratches everywhere. They ignored my complaints. This company is UNKNOWN to anyone AVOID

4,0 Mediocre

Sep 2023

KAYAK
Poor collection procedure communication via messages

2,0 Poor

Sep 2023

KAYAK
there was not much I liked. the car was in relatively poor condition: NO spare wheel Car needed a service warning light on airbags damage to rear fender no trim on drivers side wheel arch charged an additional $115 for insurance I did not request (require a refund)

FLEX Rent A Car USA

4,4

Mediocre

5 reviews

Cleanliness

7.6

Comfort

7.6

Pick-up/Drop-off

4.4

Value for money

5.2

One location in Orlando Airport

Locations in Orlando Airport

2913 McCoy Rd

+1 407 723 0023

Opening times not available

Filters

Reviews

2,0 Poor

Oct 2023

KAYAK
Flight got delayed, so I was late to pick up, and by then, they told me they already cancelled my reservation. Completely absurd that my reservation would be cancelled. Then in return, I needed the shuttle to get back to the airport. They told me 15 minutes. I waited 20 minutes before asking for an update. Told me 10 minutes since they were "backed up". Waiting another 15 minutes before coming back inside. Then they had a staff member bring me to the airport in one of the other cars on the lot. Why I had to wait 40 minutes for this solution, unknown. But they merely just drove us to any drop off terminal, which was not my terminal, but did not bother to ask what terminal.

2,0 Poor

Jun 2023

KAYAK
I opted .to use my own Sunpass for tolls and not FLEX Rent A Car. No where in their rental agreement does it state that I could not do this. Before leaving the lot, I added the rental vehicle‘s license plate 61BRLG to my Sunpass Toll account and received a confirmation email from Sunpass. I then affixed my transponder to the windshield. When I returned the vehicle they kept my $400 deposit for tolls. I have spoken with them about this and they are stating that I used the toll roads after opting out of their Sunpass program. That is because I was using my own and, again, no where in the rental agreement does it state that you cannot do this. By not giving full disclosure, I can only assume this is just another way to get money out of unsuspecting customers. I have filed a dispute with Sunpass as I have read online that they have kept many peoples deposit for one reason or another. If I do not get results I will be taking them to small claims court as the wording in their rental agreement needs to include "you are not able to use your own Sunpass for tolls" and it does not.

6,0 Okay

Jun 2023

KAYAK
No one answered phone for pickup until 15 minutes

2,0 Poor

May 2023