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2.0
My car rental was supposed to be $42 and ended up being charged $238 for a rental I had for 50 hours.Reviewed Feb 7 2023
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2.0
Flight was delayed and got to the car rental place about 2 and a half hours after our original booking time. They told us that they have given the car away since we came in 2 hours after our original booking. Told us that the only thing that they had available now was a full size SUV that was about $350 more expensive than our originally quoted price. Took a look online and they had cars available that were actually cheaper than our original booking. Took this info to the front desk person, but said that Kayak is not always accurate with what they have available. In the end we decided that this place was a scam. We walked out and decided to just Uber around the city, which was cheaper than the new car they tried to push on us. The only positive was that the cancellations were free. Do yourself a favor and get a rental from a big name, reputable business.Reviewed Feb 5 2023
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2.0
Hidden fees from the overall price to the overall cost from very reasonable to more-expensive-than-hertz. Husband couldn't pick up our rental because it was in my name (I was unavailable for pickup) so they canceled our reservation and could *only* make a new one with a larger/more expensive vehicle. If I would have known this would happen, I would have just gotten a rental from a company right *at* the airport and not needed to worry about taking one additional shuttle to and from the airport.Reviewed Feb 1 2023
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8.0
interior of windows were not very clean. Tire Problem warning light was on the whole time. Steering pulled a little to the right and breaks sounded like they were near the point of needing replaced.Reviewed Jan 24 2023
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2.0
First, they are not located at the airport! You must take a shuttle, that only comes every 45-60mins. The cars have rust, given to you dirty, and the “mistakenly” charge people twice for deposits. The staff is rude and really only caters to certain people.Reviewed Dec 28 2022
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6.0
Can't be in a hurry takes 30 for them to video each car one at a time also they try to give out faulty cars so please check it over the dash lights seat belts everything else is good customer service inside they do take care of you they don't hold the deposit they actually take it out so you do have to stay on top of it it's not a hold like they say so do call daily till it's releasedReviewed Dec 25 2022
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2.0
Pésima atención al cliente , te cambian las cosas al llegar , te cobran de más uyyyy orrible no se los recomiendo jamásReviewed Dec 18 2022
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2.0
Picking up was a nightmare. There were dozens of people and only 2 people checking people in and on top of that they requested policy declaration page, it was crazy, you had a bunch pf people on the phone trying to reach their insurance company for this document and to make matters worse you have to get there wifi info pq cell service was poor. No clear instructions on check out.Reviewed Oct 10 2022
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8.0
It was not clear on your website that insurance would be extra and not included.Reviewed Oct 6 2022
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2.0
Never againReviewed Aug 16 2022
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2.0
Waiting 3 hours to get my car , got ripped off , they nickel and dime you for everythingReviewed Aug 13 2022
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2.0
Do NOT rent from this company. Everything is a scam and they will nickel and dime you for every single thing. If you do not have one of their “approved” insurances, they force you to buy theirs for $400 or else they will not rent you a car, despite having a confirmation. The shuttle took more than an hour to pick us up from the airport. They gave us a car we did not reserve (small car) then made us pay an “upgrade fee” for the car we had originally reserved. It is not on the airport premises and is incredibly poorly run. Look elsewhere!!Reviewed Jun 23 2022
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