Book NextCar car hires in Orlando

Pros: n/a

Cons: I setup a rental with NextCar as I was planning a last minute week in Orlando. I selected the agency because they were highest rated among the cheap car options. Upon arriving at the airport, I called and was told where to wait for a shuttle pickup. After a while, though I was tired of waiting and paid for a $20 cab to the location. When I arrived, the agent asked for proof of insurance and said he could not rent to me unless I could prove that I had $300,000 of coverage OR purchased their own $35/day insurance. I’ve rented for years with the big agencies and always been able to use my basic car coverage or my AMEX card coverage and decline the rental agency coverage. As I did some research, I learned this is a policy that ONLY applies to the Orlando franchise of NextCar. There was also no mention of this “policy” in any communication prior to showing up at the office. A couple of side notes: they offer a an expensive toll pass for $$$$ and if you decline that you are charged $25 PER toll you go through plus the cost of the toll. For comparison, the state of Florida charges you the toll amount by mail only. Also if you drive the vehicle outside of Florida you will receive a $1000 fine. In my case, the total week rental cost was going to be ~$150 and this coverage would have been +$210 so I cut my losses and opted to pay for Uber for the day and get a Hertz car later. This is clearly a scam “business” designed to target visiting tourists with promise of a great deal and delivery of exorbitant unexpected costs.

Cons: Rental not as advertised Did not end up renting Company had very poor customer service Tried to charge above and beyond reserved rate Company tried to force to buy their insurance in order to rent. Required 350,000 in liability from my own insurance which is ridiculous. Never ever will I book like this again

Pros: Was not given the same quality car that I was paying to have.

Cons: They charge extra fees for everything, you book thinking it’s gonna be a better deal than ie: enterprise/hertz etc. and end up paying more because of limited mileage and extra fees they throw into the contract.

Pros: The pickup and drop was excellent...the driver Eddie was a real pleasure

Cons: This place is very dishonest. Was quoted one price, now that I look back was too good to be true, get to the counter they would not accept my insurance. Mind you I have an excellent driving record and plenty of coverage on my own insurance. They told me I'd have to buy their way overpriced insurance at $30 a day! So we went from less than $290 for two weeks of rental to more than $700!!! Of course I refused and took an Uber. Stay away from them. Stay away.

Cons: The rental never took place. They required over $300000 of coverage from insurance which was not posted on your site but they have listed in fine print at their site. When I showed proof of insurance they said the $100,000 in coverage was not enough. I said I am not purchasing their insurance which the associate quoted me it would be an extra $49 a day. I said I can not afford that for 20 days. The associate said so you want me to cancel the reservation then. I said yes because I could not pay them. As I was walking out they had made comments and were laughing. They were very unprofessional. It was a very unpleasant situation. I will never go through kayak again due to the situation. I called the rental company two blocks away from them and they matched the pry, no questions asked. Accepted my insurance and I had a good experience with Flex Rental. Just a terrible situation with nextcar , especially with all of our luggage and all my family present.

Pros: The car was fine

Cons: Nextcar is a scam. They have ridiculous personal insurance requirements that then require the customer to pay $30/day in rental insurance

Pros: They picked us up pretty quickly from the airport.

Cons: They forced us to buy their car insurance which ended up tripling the quoted price.

Pros: There wasn’t a single thing I liked about this sham company.

Cons: They get you other ways for having such a cheap rental car fee. $1000 deposit, mandatory $14.99 a day for their insurance even though you have maximum coverage car insurance. Don’t fall for the good deal, rent at the airport.

Pros: Staff was rude and did not stick to the agreement

Cons: Everything, I cancelled and went with another company

Pros: Nothing

Cons: They never picked us up at airport. Tried calling and no answer and never called back.

Pros: Was a bad deal dong business with this company

Pros: Nice van......easy trip to airport at 5:00am

Cons: Customer service at pick up was poor. Required insurance information NOT LISTED ON WEB PAGE when I made reservation.