Pros: Excellent rentals as always.
Cons: Wish I could have picked up at one location and dropped off at another for the same rate not three times as much.
Pros: Cheap and we were in and out!! When we picked up and when we dropped off
Pros: Excellent staff and service. Couldn’t have been better
Pros: The manager did what he could do for us, but the vehicle that we reserved was not there. There was no cars available but one. They over booked and we had to wait for ever. All the people that were there had to wait as well. The one guy had only one choice as did we. We would of had to wait until any vehicle returned. Not a very good way to start our vacation. I had my 5 year granddaughter with me. Good thing it wasn't hot out. Not very happy.
Cons: Have the vehicle there, and tell other people they don't have anything available. Let them wait. We reserved our vehicle at one month earlier. Next time we will go to another car rental.
Pros: Enterprise was fine; Kayak was misleading at best.
Cons: Enterprise was fine. Kayak was misleading. We ended up spending $75 in taxi fare getting to the Enterprise rental facility when what I booked was an ORLANDO AIRPORT pickup. Not Orlando city somewhere pickup. Super frustrating and had I known this, I would not have rented through Kayak. AND, six other people that very day complained to Enterprise about the exact same situation.
Pros: They were perfect
Cons: The staff was helpful friendly and fast
Pros: The staff was friendly at pick up and drop off, and the price for the rental was good.
Cons: It took a long time to pick up the car, and we had to stay outside in the heat. Also, the car smelled like stale cigarette smoke that they had attempted to cover with air freshener in the vents. There was also a maintenance indicator on the dash. Then at drop off, the price given at first was about $50 higher than I was quoted; luckily, the rep was able to get it taken down to the correct price.
Pros: We had a scary drill while picking up so we didnt even get the car. When all was calm, the rep tried to charge double the amount we had agreed on
Pros: Drop off was easy
Cons: Another customer took my assigned car. It took the staff an hour to solve the problem and I eventually took a smaller car. It was frustrating it took so long to rectify the situation since I had a set plans that afternoon and almost missed my hotel checkout time. I had originally showed up around 9am and they said the car wouldn’t be ready until my pickup time of 9:30. I came back at 9:30 and it was almost 11am before I finally had a vehicle.
Pros: The Chevy Malibu was good on gas. Condition of car was excellent.
Cons: Pricey for what it was.
Mini (Dodge Grand Caravan or similar) is the most frequently booked car hire type from Enterprise in Orlando.
Enterprise has 16 car hire locations in Orlando. Take a look at our Enterprise hire location map to find the best car hires near you.
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