Guest reviews
Overall rating
5,5
Okay
Based on 748 reviews
Cleanliness
5,6
Comfort
5,8
Pick-up/Drop-off
5,1
Value for money
5,6
Pros
"Staff very friendly helpful ."
(in 1051 reviews)
"Customer service was very good!"
(in 153 reviews)
"And very good prices too."
(in 694 reviews)
Cons
"Terribly long line, slow, understaffed."
(in 1177 reviews)
"There customer service is awful"
(in 317 reviews)
"Car was VERY dirty inside."
(in 2408 reviews)
Recent reviews
Traveller rating
81
96
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Find reviews that mention:
customer service
pick up the car
car was clean
long wait
long line
friendly staff
waited over an hour
car available
car was dirty
car was great
great price
great car
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3,6
Cons: The vehicle was very dirty..... the service is poor at best. Will not use this company again.
review from
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8,0
Cons: I rented here because of prices and variety! They gave me a Santa Fe that was so scratched and poorly maintained! Inside it smelt so bad and humid. Pick up and drop-off was awesome, and service was really remarkable. Had it been a different car look-wise and it’d had been such a great experience.
review from
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2,0
Pros: From the beginning everything went wrong. They didn't have the car we requested and it was no effort to satisfy our needs..
review from
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2,0
Cons: I booked a convertible (the most expensive car type) and didn’t get one. They gave me no money back and were rude about it. I will never use them again.
review from
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7,2
Cons: Pick up was chaos. We waited in line for more than an hour even though we'd completed the purchase online. When we finally spoke with a representative, we had to listen to a hard sale on insurance and toll cards. We paid for a Ford Taurus and they have us a Fusion which was really tight for 5
review from
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2,8
Pros: Nothing. 3yr old SUV with almost 50,000 miles and a messed up front end and horrible vibration. They never sent my final bill to my email ( and yes I checked my spam ). I prepaid my SUV and checked my credit card and they charged me an additional $260. BEWARE
Cons: Everything. Honesty, newer vehicles, customer service. Will NEVER rent from them again
review from
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2,0
Pros: Low end car rental. Dont waste your money. Low end cars, not in good shape
review from
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2,0
Pros: Everything. Low end car rental place. Dont do it.
review from
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5,6
Pros: I liked the price that I got to rent an SUV.
review from
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6,0
Pros: The drop-off was very quick.
Cons: We waited about 15 minutes for a shuttle to Fox from the airport and then waited in line over an hour to pick up the car. It just made for a very long transaction. Also it seemed like they only had one shuttle running so wait times for that were longer as well. Great price but I don’t think it was worth all the hassle.
review from
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2,0
Pros: Nothing
Cons: Everything
review from
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8,0
Pros: Good personal assistance at the counter.
Cons: Rentals cars needs to be extra clean especially during this pandemic time. Stick wheel dusty dash no vacuum at all is a huge problem .
review from
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Where can I find Fox hire cars in Orlando?
Top tips for hiring a car from Fox in Orlando
- Full-size car hires from Fox in Orlando are around 48% cheaper than other car types, on average