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4.0
No info before arriving that you had to use creditcard and not debetcard and that you needed to place a deposit which made the amount twice as high. No info before leaving the car how that process should be done. On site we were told to leave the keys in the car and then the woman came and told us she couldn’t find the keys but when we went to the car the keys where in it.Reviewed Jan 29 2023
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8.0
The car we got had 90,000 miles on it and dents and scratches everywhere. I drove OK no problems.Reviewed Jan 19 2023
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2.0
Same as most Hire companies, trying to sell you additional products or protection but with the added bonus of waiting 1hr and 25 minutes for the shuttle bus to collect you from the terminal, after 3 calls from myself and at least 2 calls from another traveller. Then a 40 minute drive to the office, to be then try to be sold a toll pass and additional insurance that you don't need. Spend the each £$ and a terminal pick, this way you'll have more time to say no to the additional products.Reviewed Jan 15 2023
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8.0
Transparency about the toll charges if all is covered upon the route via purchasing the 12$ pass for trolley.Reviewed Dec 22 2022
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2.0
Hiden fees on pickupReviewed Dec 5 2022
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10.0
This is a great place to rent cars. Friendly and fair prices.Reviewed Nov 18 2022
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2.0
Airline cancel my fly I call to hold the reservation for next fly, I offered to pay full, but they cancel my reservation.Reviewed Nov 17 2022
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10.0
Great staff, was able to pick up my car very quickly since they had plenty of people working - also found the car a great deal for what I got! Would definitely use them again.Reviewed Nov 3 2022
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2.0
Definitely a bait and switch. Got an email telling me our car would be upgraded to a “Hyundai Santa Fe” style SUV. It ended up being $300 for a beat up dodge SUV that was clearly a base model, had no comfort or convenience perks to it, drove like a boat, the list goes on. Paid in advance only to arrive and be told that we would additionally have to place a $150 deposit on the vehicle at that time, were nickeled and dimed on other things we didn’t ask for or that weren’t explained to us. This is after waiting for 25-30 minutes at the airport for a shuttle to arrive. Might not seem like a lot of time, but it is when you have multiple tired children and are standing in 80 degree heat with no breeze watching every other rental company arrive and depart multiple times in that 25-30 minutes.Reviewed Nov 2 2022
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8.0
The first cat we got did not have car play. We needed to pay an upgrade to get car playReviewed Oct 17 2022
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2.0
Although tolls were suspended in central Florida (Orlando) due to hurricane Ian, the agent did not tell us that and told us we would need to pay for the daily toll pass through them. Extremely frustrating. Seems they just want to make a quick easy buck taking advantage of people coming from out of town.Reviewed Oct 11 2022
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8.0
The wait at the airport for the shuttle could have been better. The cars are not the highest quality or condition. Other than that, good value.Reviewed Oct 8 2022
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