Guest reviews
Overall rating
6,0
Good
Based on 1 916 reviews
Cleanliness
5,7
Comfort
5,9
Pickup/dropoff
5,3
Value for money
5,8
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Pros
"Car was in great condition."
(in 91 reviews)
"The price was very good"
(in 105 reviews)
"The car was fine and clean."
(in 163 reviews)
Cons
"The customer service was terrible."
(in 123 reviews)
"Must be a credit card."
(in 31 reviews)
"Car reserved wasn't available."
(in 59 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
long wait
credit card
car was clean
long line
car available
waited over an hour
car was great
dirty car
great price
wait time
great car
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friendly staff
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3,6
Pros: Nothing
Cons: I didn't receive any communication about how to get to the offsite rental car site, and couldn't reach them via phone, so i just went with thrifty instead.
review from
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8,0
Pros: The van worked good for our needs
Cons: The rear wiper and rh defrost did not work
review from
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6,8
Cons: Good company, and off airport location was not bad... but the shuttle service and drivers need improvement... the entire pickup and dropoff made it difficult.
review from
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2,0
Pros: Nothing
Cons: Shuttle took 20 minutes to pick us up. Office location was miles away from the airport. Arrived at the counter to find ONE person working there. Took over 1 hour from start to finish, not very efficient. My favorite part was the return. Shuttle didn't show up for 30 min, I had to Uber myself
review from
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3,6
Pros: The staff was friendly.
Cons: The cost was much, much more just to finally get the key and drive off. The total price online was great but the final cost was so, so much more, like WOW, OMG. If it was all online, then better choices could have been made.
review from
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7,6
Pros: Yes, I believe Jake helped us, he was very polite and helpful.
Cons: Lower rates?
review from
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9,2
Pros: Great staff, seemed to be hard working.
Cons: the wait in line to pickup the unit was to long. the staff was working hard, but they needed a couple extra people. Also the office was very hot. that all being said it still was a good experience.
review from
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4,4
Cons: Charged me insurance when I had my own insurance. Prepaid for the car before I picked it up. The lady at the desk didn't even mention anything about insurance, paid extra $97. Last time.
review from
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4,8
Pros: The " manager's" special wasn't so special. Turned out to be a Chevy Spark, which wouldn't fit 3 of us in or our luggage. Had to upgrade it after already paying $188. I was told the upgrade was $120. Cost me another $170!!!! Total cost was $358! Rip off!
Cons: Don't rip off your customers! Never again will I rent from them!!
review from
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8,8
Pros: I did love the online rate I got and the lady at the counter was outstanding!
Cons: Interior cleaning. The minivan was dirty with sand everywhere. The all cup holders and storage compartments front and rear were dirty with old and sticky stains from beverages...
review from
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7,2
Pros: The car was clean and performed well during our visit. The return was effortless, the staff were helpful, and the shuttle was a nice convenience.
Cons: The check-in process was particularly painful. Rented full-size, none available, was downsized to a Corolla. Agent was crafty and tried unsuccessfully to charge much more than my original reservation. Can't go a few miles outside of FL which was particularly inconvenient. Won't rent with Fox again.
review from
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4,4
Cons: took FOREVER to check in. Had a line out the door and 3 people rotating taking breaks.
review from
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9,2
Pros: Great staff, seemed to be hard working.
Cons: the wait in line to pickup the unit was to long. the staff was working hard, but they needed a couple extra people. Also the office was very hot. that all being said it still was a good experience.
review from
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8,8
Pros: I did love the online rate I got and the lady at the counter was outstanding!
Cons: Interior cleaning. The minivan was dirty with sand everywhere. The all cup holders and storage compartments front and rear were dirty with old and sticky stains from beverages...
review from
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8,0
Pros: The van worked good for our needs
Cons: The rear wiper and rh defrost did not work
review from
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6,8
Cons: Good company, and off airport location was not bad... but the shuttle service and drivers need improvement... the entire pickup and dropoff made it difficult.
review from
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7,6
Pros: Yes, I believe Jake helped us, he was very polite and helpful.
Cons: Lower rates?
review from
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7,2
Pros: The car was clean and performed well during our visit. The return was effortless, the staff were helpful, and the shuttle was a nice convenience.
Cons: The check-in process was particularly painful. Rented full-size, none available, was downsized to a Corolla. Agent was crafty and tried unsuccessfully to charge much more than my original reservation. Can't go a few miles outside of FL which was particularly inconvenient. Won't rent with Fox again.
review from
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3,6
Pros: Nothing
Cons: I didn't receive any communication about how to get to the offsite rental car site, and couldn't reach them via phone, so i just went with thrifty instead.
review from
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2,0
Pros: Nothing
Cons: Shuttle took 20 minutes to pick us up. Office location was miles away from the airport. Arrived at the counter to find ONE person working there. Took over 1 hour from start to finish, not very efficient. My favorite part was the return. Shuttle didn't show up for 30 min, I had to Uber myself
review from
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3,6
Pros: The staff was friendly.
Cons: The cost was much, much more just to finally get the key and drive off. The total price online was great but the final cost was so, so much more, like WOW, OMG. If it was all online, then better choices could have been made.
review from
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4,4
Cons: Charged me insurance when I had my own insurance. Prepaid for the car before I picked it up. The lady at the desk didn't even mention anything about insurance, paid extra $97. Last time.
review from
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4,8
Pros: The " manager's" special wasn't so special. Turned out to be a Chevy Spark, which wouldn't fit 3 of us in or our luggage. Had to upgrade it after already paying $188. I was told the upgrade was $120. Cost me another $170!!!! Total cost was $358! Rip off!
Cons: Don't rip off your customers! Never again will I rent from them!!
review from
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4,4
Cons: took FOREVER to check in. Had a line out the door and 3 people rotating taking breaks.
review from
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Where can I find Fox hire cars in Orlando?
5757 Semoran Boulevard, Fox car hire
Address
5757 Semoran BoulevardPhone
+1 407 930 9520Top tips for hiring a car from Fox in Orlando
- Economy car hires from Fox in Orlando are around 24% cheaper than other car types, on average
FAQs about hiring a car from Fox in Orlando
What is the most popular car hire from Fox in Orlando?
Mini (Dodge Grand Caravan or similar) is the most frequently booked car hire type from Fox in Orlando.
How many car hire locations does Fox have in Orlando?
Fox has 1 car hire location in Orlando. Take a look at our Fox hire location map to find the best car hires near you.
Does Fox have a car hire location at the airport: Orlando Airport (MCO)?
Yes
Does Fox offer shuttle or airport pick-up services from Orlando Airport (MCO)?
Yes
Does Fox have a car hire location at the airport: Orlando Sanford Intl Airport (SFB)?
No (according to our data)
Does Fox offer shuttle or airport pick-up services from Orlando Sanford Intl Airport (SFB)?
No (according to our data)