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Pros: The crew was easily the WORST I have dealt with. Both on the flight to Abu Dhabi and to NYC. They were rude, unhelpful and extremely arrogant. A co passenger was chatting with one of them and she happened to mention that working with people was the worst ever. She’s been with Etihad for 5 years!!!

Cons: Your crew all need customer service and etiquette training. ASAP!

Cons: Worst food i ever had in flight..please organize goid caterers

Pros: The service was good

Cons: At abudhabi there was no sitting available, while waiting for connecting flight, and saw people spitting in the airport lounge, it was unsanitary. Why ethihad donot enforce cleanliness in the lounge.

Cons: Sehar for Ramadhan may be improved as we have no other option and neither time to do it outside plane

Pros: Seat was okay, even when multiple exit row seats were available they would not give it to passengers as they had 500 Dirhams charge on them. Qatar had no such policy when I travelled there two weeks ago they happily let us use the exit row when no one was seated there

Cons: Seat was okay, even when multiple exit row seats were available they would not give it to passengers as they had 500 Dirhams charge on them. Qatar had no such policy when I travelled there two weeks ago they happily let us use the exit row when no one was seated there

Pros: Great customer service, great and always smiling crew, wonderful flight

Cons: the food options need to be more. an option with steamed rice should always be available

Cons: Luggage claim in chennai airport is horrible

Pros: Was punctual. Crew little neurotic

Pros: Too crowded

Cons: One more staff will be better

Pros: The airplane trip was ok

Cons: I had 14h of layover in Doha and I did not have a hotel to sleep that night.

Pros: Justfly stoled my money as i booked for seat and paid 30$ And the seat didnt booked I want my money to be returned

Pros: Nothing

Cons: Meals are absolutly terrible, confort desaster, and hostess unqualified

Pros: The crew was okay, though a little bit occupied and thus ignoring some of the customers' requests. The seats are comfortable and spacious with enough leg room

Cons: The food could have been better. Honestly much better

Pros: Seats small uncomfortable

Cons: Bigger seats.

Pros: crammed seats, meh food first experience with ethiopian, wasn't great

Pros: G

Cons: G

Pros: Quick and easy.

Cons: Attitude of the flight attendant.

Pros: Crew

Cons: Screens need update, mis functions on equipment

Pros: Crew was fantastic

Cons: Boarding was delayed by 30 minutes. May have been beyond the crew control.

Pros: crew

Cons: children entertainment

Cons: Delayed and missed my connecting flight. Total cluster.

Pros: Our flight attendant was very nice.

Pros: Seats were ok. Crew was friendly, attentive and communicative.

Cons: Not much in terms of entertainment

Cons: The plane was old and literally falling apart. Tray tables were disconnecting. Worst part: The flight was delayed for some baggage mixup. Then they did nothing proactively to help passengers with tight connections that were only tight bc the flight was so late.

Pros: Comfortable seat. Great crew!

Cons: We were bussed to the plane, there were long dark hairs on my pillow, and they are generous with snacks at close intervals, but the food could be much better. The ideas are cute, but the actual food is pretty basic, which is disappointing for Virgin, who I hold in high regard. Or did.

Pros: The crew was very good and there was enough leg room.

Cons: The dinner option was underwhelming.

Pros: Karl was amazing! So helpful and sweet!

Cons: Having the crew tell the guy behind me to plug in his ear phones to watch the video in his phone, rather than me after 20 minutes of noise.

Pros: On time, no hassle.

Cons: See above.

Pros: Staff were friendly and seats in business were super comfortable.

Pros: The crew was amazing and extremely helpful!

Cons: The food could have been better

Pros: In flight entertainment

Cons: The plane was very hot.

Cons: I upgraded to Premium+ and it did not feel like an upgrade from a comfortability standpoint.

Pros: compared with other airlines they were just OK

Cons: everything

Cons: Working USB ports. On time departure.

Pros: Nothing

Cons: Everything.

Pros: Picked me up from home in a Mercedes! Great, efficient service

Cons: I have loads of complaints about the entire crew and etihad airlines and I will file my official complaint against them. The space here isn’t enough to write my complain

Pros: Everything..

Cons: N\A

Cons: The luggage’s handler was probably throwing all the luggages around which cause my items to be broken. I have informed the counter staff of my fragile item yet I was shocked when I saw what has happened. I would appreciate if some compensation will be given.

Pros: Crew and qsuite were top notch. The dine on demand is the best. One little nip pick. The crew knew I was going to sleep. It was a 1:20am departure flight and did not offer to make the bed/mattress...

Cons: Wish we could’ve park at the gate instead of bus over to terminal. Given Doha is their hub, should have been able to accommodate that. Also, do they update the movies every month? Still the same movies as in June.

Pros: I liked everything. Plane ride was nice and I felt welcomed. Had a good experience.

Pros: Boarding was very smooth.

Cons: We were seated in the last row, and by the time the food came around, 2 of the 3 entree options were unavailable. We had to have fish or not get an entree at all.

Pros: Emirates was very efficient. Vegetarian food options were great. Toilet was messy but probably because it was in constant use.

Pros: Lots of entertainment options. Good leg room. Good food. Made a 16 hour flight about as tolerable as one can hope for.

Pros: Seats comfortable. Entertainment was extensive. Food was good!

Cons: Landing was rough!

Cons: Two teenage passengers were in front of us, extremely disruptive and loud the entire flight and no one from the crew addressed it or asked them to keep the noise down. Also, we were forced to check our carry on bags bc they weighed at check in- though we had already checked in online, more than 7kg!

Pros: The crew was amazing. The crew is an asset to the airline

Cons: Boarding is chaotic.

Pros: I love the entertainment and frequent availability of food and drinks

Cons: The seats are too squished together. I was stuck next to a fat woman who kept shutting off my movies by hitting the controls of my arm chair

Cons: Entertainment is non existent. Plane is tatty.

Cons: USB connection was not working from my seat

Pros: The seat was ok and the food was good.

Cons: Though the staff was friendly, I found them a bit unhelpful. I was literally holding three bags and a toddler in my arms, and passed at least three airline crew members. However, not one of them even bothered offering for help. I don’t expect that from a world class airline.

Pros: The crew was amazing. Made traveling with infant little less harder.

Cons: The crew from Doha to Kolkata segment could have been little more helpful, especially when they see someone travelling with small kids

Pros: Food, seat, entertainment

Cons: The staff though friendly was found to be unhelpful. I was literally carrying three bags and a toddler in my arms, and passed by at least three crew members. But none of them bothered helping me. Your measure of success is not just how well you treat your business class. That’s not being world class

Pros: Everything was good and nice. Had a good time and felt welcomed. Had a really good experience.

Pros: Food

Cons: Please stop overbooking....

Cons: The airplane broke from Abudabi to Delhi with 4 hrs delay.

Pros: Plane was fine

Cons: The bus took forever to reach the plane. Food quality was poor

Pros: This crew was better that last flight overall

Cons: Better seating arrangements

Pros: v cooperative crew & helpful

Pros: Great crew, comfortable flight

Cons: the inflight food needs to be more accommodative

Pros: The crew was responsive

Cons: The live news

Pros: Checking-in was super simple, and speedy. All the staff I had contact with were very polite and professional

Cons: I had exhausted the entertainment system before I finished my first leg of the outbound journey.

Cons: Crews could have greet and serve passengers with a warm smile. Food was acceptable but not as good as Japan / Korean airlines . I suppose the low airfares reflect its Servicr.

Pros: flight was on time

Cons: Felt a bit like cattle because boarding was in a tight space and there was a lot of confusion as to who should stand where. Not sure why there were different zones for boarding because they didn't matter.

Pros: Aircraft very comfortable, superb entertainment system. Crew friendly.

Cons: Crew didn't go out of their way to serve...they did their job capably, but no more.

Pros: Flight Crew were great

Cons: The baggage and checking in process. Better training did on the checking in crew for international flight baggage, one one person knew what the requirements are.

Pros: The flight attendant in our long flight, London to Hoiston, was extremely nice and took very good care of our section. The seats were not all that comfortable: you could feel there was minimal padding on mine and my partner's neck rest wouldn't stay up.

Cons: We were shocked to learn there were no outlets on the long flight from London to Houston. Luckily we had a power bank, otherwise our phones would've been dead.

Pros: Nothing

Cons: No ability to secure seats online despite Aer Lingus stating on line that you can choose seats up to 72 hours prior to the fight. Terrible customer service cramped planes food not great! 72

Pros: - relatively new plane, but honestly that's it...

Cons: It was a 4+ hours trip and here is what they don't offer: - no entertainment system and no wifi - all drinks for purchase (even water) - seat very tight and uncomfortable (plus, if you want to select your seat you need to pay) - cannot recline seat Here is their offer: high prices.

Pros: The overall experience was great! I was extremely satisfied. I thought the crew was very kind and the extra touch of bringing ice cream to everyone as a treat was perfect for our family that had to restless little boys.

Cons: I did find it strange that the only brought the drink cart around once during the 9 & 1/2 hour flight. It was a cost savings approach more than anything. For the crew, I am sure it was also a time savings approach. When going to find another drink, it was clear supplies were also thinning out.

Cons: Food choice for vegetarian meal was horrible.

Cons: flight was overbooked had to stay in abu dhabi

Pros: On time, drop off to home in Mercedes!

Pros: Flight was ok

Cons: Food, bus journey to the plane

Pros: Boarding was very smooth.

Cons: We were seated in the last row, and by the time the food came around, 2 of the 3 entree options were unavailable. We had to have fish or not get an entree at all.

Pros: Entertainment, vegetarian options for food

Cons: Bit more comfortable seat

Pros: Crew was very helpful for everything

Pros: Amazing crew. Great service in economy.