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Pros: No

Cons: Baby sharing seat with parent was very crowded

Pros: N/A on food and entertainment

Pros: Easy boarding, friendly crew, good food

Cons: Nothing to report

Cons: The plane was old and literally falling apart. Tray tables were disconnecting. Worst part: The flight was delayed for some baggage mixup. Then they did nothing proactively to help passengers with tight connections that were only tight bc the flight was so late.

Pros: Lounge in Abu Dhabi was great!

Pros: Some of the crew members were unfriendly, the economy seats were not very comfortable, there were no snacks on a 14 hour flight only water was freely available

Cons: As above

Pros: Picked me up from home in a Mercedes! Great, efficient service

Cons: Food we got was not promised. Drinks are not served or highlighted based on requirements

Pros: The airplane trip was ok

Cons: I had 14h of layover in Doha and I did not have a hotel to sleep that night.

Pros: Amazing crew. Great service in economy.

Cons: Mu luggage got broken

Cons: Improve quality of service and cleanliness.

Cons: Our luggage was lost and the flight was 1.5 hours late.

Cons: LHR made us wait 30+ min upon arrival for a gate.

Pros: Crew was late, which caused me missed my connection flight, and layover for 10 hours at Heathrow Then on my delayed flight, I was seated on a worth sit. Thank you British Airway. Hope this my last flight with you. Kobi

Cons: Get your crew arrive on time to their flights. Kobi

Cons: Nothing

Pros: Nothing

Cons: Next time give money back to people for cancelling or changing flights. Never flying with Kayak again

Cons: Entertainment was not working

Pros: The crew was easily the WORST I have dealt with. Both on the flight to Abu Dhabi and to NYC. They were rude, unhelpful and extremely arrogant. A co passenger was chatting with one of them and she happened to mention that working with people was the worst ever. She’s been with Etihad for 5 years!!!

Cons: Your crew all need customer service and etiquette training. ASAP!

Pros: That flight was sublime.The 787 business layout excellent,the crew excellent as well as the food and drinks.Again very surprised after previously read bad reviews....

Cons: Again pyjama on business class will have equalised Qatar business class.Well done,otherwise,Etihad.