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Pros: Crew

Cons: We were delayed thirty minutes due to slow service. Zero entertainment and only a brownie for a snack

Pros: Nothing in particular stands out about our flight. We've flown many airlines, Aeroflot, British Air, Delta, Iceland Air and KLM recently. Lufthansa was right in there with the middlet of the pack, with the exception of Iceland Air, which would be at the bottom, but they make no pretenses. The seats, even in the basic economy, which we had,reclined and were comfortable; good legroom. Food and drink offerings were standard. Amounts were small, but everything was the right temperature. Restrooms were clean and well equipped. Movie offerings, not many newer releases. Nothing like Sky news, so you couldn't check weather or current events. Crew was courteous and attentive,

Cons: Boarding at Frankfort left much to be desired. First off, the equipment was not ready; we waited 45 min. to board after we got to the gate (early) and due to turbulence over the Atlantic, the pilots could not make up the time. We are senior citizens. We, along with about 25 others in our category, responded to the call for us to get in line to board, stand for 30 min. The gate personnel did not provide any information that boarding was NOT imminent at that point, so you had to stand up to keep your place. Finally, once the boarding for people needing assistance began, we got to choose between using 2 flights of stairs (a faster way to get into the plane) or an elevator to board the plane. (Hello! We have trouble with things like stairs; don't you know that?) The elevator accommodated one wheelchair and 2 or 3 people at a time. More waiting in the jetway to get down to the plane! The whole boarding process took 90 min. from the time we stood up to the time they closed the doors. Bad grades for the the cleaning crew making us wait so long, for the gate personnel for keeping us in the dark and the disorganized process boarding. Nobody cared about our discomfort, not what we would have expected from LH. Consequently, we've revised our opinion of Luthansa. Maybe next time we'll take BA.

Pros: Nothing

Cons: Leg room

Pros: Crew was friendly and attentive. Piloting was on time and precise.

Cons: Space in economy seats is minimal and not comfortable for a 6' 190# guy like me.

Pros: We had a “light” fare which didn’t include checked bags, but airline let us check our carryon bags for free

Cons: Nothing

Pros: Very nice airline

Cons: Food was lacking

Cons: None

Pros: Nothing

Cons: Cancelling my ticket and put me on another flight Then lost my bag I didn’t receive my bag in final destination

Cons: Wasn't able to online check-in thus losing my window seat 21A I had selected.

Cons: Excellent assisted transfer between Austrian Airlines flight and Lufthansa flight to Seattle in Frankfurt. Boarding in Frankfurt could have been handled easier in groups by seating. Friendly stewards, good entertainement and food options. Quiet B 747 plane, spacious overhead stowage.

Pros: It was on time and got me where I needed to go.

Cons: The crew often bashed my wife's elbow with their trolleys. I am 6'2" and I could not sit with my legs straight in front of me. There is no leg room and the seats do not recline very far. The food was repulsive. They ran out of vegetarian options (my wife is a vegetarian) and what we did eat turned our stomachs.

Pros: Nice support people

Cons: Temperature too warm No room Couldn’t get an upgrade

Pros: Service was excellent, amazing professional crew, vegetarian friendly pasta dinner option was delicious

Cons: Metal bars in the middle of the leg room space make stowing a small carry on under the seat in front of you impossible for all passengers in a row. Also awkward to place feet around. No direct air vents so I felt hot even wearing just a t shirt. Breakfast not as good

Cons: Flight was delayed in Frankfurt due to technical issues. That was fixed, but ended up missing the flight to Minneapolis. Lufthansa provided vouchers to hotel and shuttle to the hotel (holiday inn express) and back to the airport. We stood out in the cold for 45 mins but the shuttle did not show up. Ended up taking Uber to the hotel only to find out their shuttle service does not start in the morning before 5:30 am. They booked me on a 6 am flight with 5:45 boarding time. The hotel scheduled a taxi to pick me up at 3:30 am to make back to the airport on time. I ended up spending $70 and I’m totally exhausted. I wished I just stayed at the airport. Not to mention the quality of the hotel accommodations is less than average. Very disappointed with how this whole situation was managed.

Pros: Flight was canceled. No crew... Alternative: Eurowings via Newark. And then United to Detroit. A totally wasted day...

Cons: The only company that constantly delays flights. Narrow and uncomfortable places in the business class. They waited 4 days for the suitcase! They are not responsible for receiving compensation for the delay in suitcases! Where to write and call?

Cons: On-time departure and arrival, clean and well-maintained aircraft, good crew, decent meals (2), very tight seating in Economy without much comfort.

Pros: Crew was very friendly. Liked that you can see how far away and how much longer the flight was.

Cons: Flights to be more on time

Pros: The crew was very helpful, gong out of their way as even bringing me camomile tea. It was lukewarm, it it’s the thought that counts.

Cons: The seats were way too tiny on this giant airbus, even for me and my daughter-in-law who are both under 5 feet and under 100 lbs. te flight was torture. Food also was not as good as previous Lufthansa fare.

Cons: Food is a joke

Cons: It’s an international flight. It is what it is!

Pros: TV series “The Name of the Rose” that I really wanted to watch for some time

Cons: Water, water, water... I almost died from dehydration

Pros: Crew was fine. The seat wasn’t different than any other seat in economy class. Nothing special and super-comfortable

Cons: The seat can be better, I am flying relatively frequently in econom class. It is isn’t getting any better.

Pros: Economy light is not a good choice but that is not what was special. Everything worked together very well, beginning with timeliness, but crew and service outstanding.

Cons: See above. I will only buy further tickets directly from airline

Cons: Boarding from bus and no aero bridge

Cons: Best airline! More space between seats. Great service. Great meals and snacks and overall excellent experience! I've travel a lot and no other airline in North America comes close! Thanks!!

Cons: I paid $100 extra for extra leg room. I was put right next to the bathrooms. All night long people were standing in line to use the bathroom. My extra leg room was taken by people standing in the space and actually stepping on my foot. Not worth the extra $100.

Pros: Comfy seat.

Cons: Plane was late, crew was surly.

Pros: Crew was fine. The seat wasn’t different than any other seat in economy class. Nothing special and super-comfortable

Cons: The seat can be better, I am flying relatively frequently in econom class. It is isn’t getting any better.

Pros: Crew

Cons: We were delayed thirty minutes due to slow service. Zero entertainment and only a brownie for a snack

Pros: Service was excellent, amazing professional crew, vegetarian friendly pasta dinner option was delicious

Cons: Metal bars in the middle of the leg room space make stowing a small carry on under the seat in front of you impossible for all passengers in a row. Also awkward to place feet around. No direct air vents so I felt hot even wearing just a t shirt. Breakfast not as good

Cons: Best airline! More space between seats. Great service. Great meals and snacks and overall excellent experience! I've travel a lot and no other airline in North America comes close! Thanks!!

Cons: Excellent assisted transfer between Austrian Airlines flight and Lufthansa flight to Seattle in Frankfurt. Boarding in Frankfurt could have been handled easier in groups by seating. Friendly stewards, good entertainement and food options. Quiet B 747 plane, spacious overhead stowage.

Pros: We had a “light” fare which didn’t include checked bags, but airline let us check our carryon bags for free

Cons: Nothing

Pros: Flight was canceled. No crew... Alternative: Eurowings via Newark. And then United to Detroit. A totally wasted day...

Cons: Boarding from bus and no aero bridge