Santa Ana car hire

Santa Ana car hire

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Santa Ana, CA, United States
Dec 9 — Dec 16
Same drop-off
Santa Ana, CA, United States
Thu 9/12
Noon
Thu 16/12
Noon
Driver's age:

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Santa Ana car hire information

Pick-up locationSanta Ana
Hire locations28
Airport locations18

Santa Ana car hire reviews and directory

Rated no. 1
Alamo
Best rated
9 Excellent (114 reviews)
1 location in Santa Ana
Alamo
Locations in Santa Ana
  • 9
  • 9.1
  • 9.1
  • 9
  • 8.8
Recent reviews
10.0 ExcellentMay 2 2017
service was great
6.4 GoodMay 2 2017
No accommadation for drive up customer only for airport customer. I will not use this location again.
8.0 ExcellentMay 1 2017
car was great but they didn't honour the price at which the car was bonice cari booked it for $46 and some cents(I pre payed for the car)...but when I returned it they charged be $47 and some cent.....although not a big difference in the amount...but still they should honour what they agreed for...its the most basic principle of any business transaction
10.0 ExcellentApr 28 2017
FantasticThey were great to deal with easy and quick processing collection and drop offNothing
10.0 ExcellentApr 24 2017
Nice and easyNo problem rental, unlimited millage, flexibility in pick up and drop off locations, excellent employees, great all the way around
10.0 ExcellentApr 24 2017
new clean car that performed welltaxes
7.2 GoodApr 18 2017
The easy way to rent, pick up and drop the car
4.0 OkayApr 11 2017
Car with broken radio and overcharged for GPS unitFord Fusion had a non working entertainment system that they should have known about since nothing was working. return counter was closed at 11pm at airport and car had to be left with no confirmation and next day had to call to get final receipt which showed we had been charged for GPS unit that we did not rent..
10.0 ExcellentApr 10 2017
Keys stayed in my pocket lights went off when lockedNeed better windshield wipers
5.6 OkayApr 4 2017
Not cleanGood price, nice new car.Baby food in the cup holders got inside my phone charging port, dirty tissues stuffed in between the seats, crisps and gummy bears all over the place.
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Rated no. 2
Enterprise
8.9 Excellent (171 reviews)
3 locations in Santa Ana
Enterprise
Locations in Santa Ana
  • 8.8
  • 9
  • 9
  • 8.9
  • 8.8
Recent reviews
10.0 ExcellentAug 10 2021
Fast pick up and fast drop off
7.9 GoodJul 11 2021
Rental car rates are ridiculous right now, of course. Enterprise has a confused situation at LAX that could use better signage, and also a bit of confusion on pickup at SNA. Service was very good, but ditch the up sell. Get me in and out as fast as possible.
2.0 MediocreMay 16 2021
This rental did not happen, they did not have the car available I was attempting to renf
10.0 ExcellentMar 2 2021
Staff was very accommodating and helpful. Got me a good fair deal, and the customer service was excellent.They overbooked the car I rented, but they made up for it 10 fold. No complaints.
10.0 ExcellentFeb 3 2021
How quick they can get you out of there with your rental car, especially during Covid times. No need to step inside the office.Overall it was well done. Limited vehicle choice but I was at a smaller office location. Also customer service said we could get a 4x4 but the office staff were more up front and honest about that. So I’m glad I called ahead.
10.0 ExcellentDec 30 2020
Nice car and friendly service.Price could be less.
10.0 ExcellentOct 25 2020
The staff at the rental counter and the auto check out were very friendly and professional. It could not have been simpler.They probably say the same thing every time there is a new customer, but I would suggest they take a little bit of time explaining the charges when renting a car. The masks don't help, but also the fact that I don't rent cars very often makes it important to explain it fully.
10.0 ExcellentOct 12 2020
Drop off was very easy, just pulled up and got checked in and wasn’t far from my terminal. Also it was cheaper than getting one not at the airport.I got there really late at night and two attendants were busy for quite awhile. Only one girl at the counter. She ran into a couple snags and anyway it was 20 min before I was greeted...but well taken care of after.
10.0 ExcellentAug 31 2020
The car we wanted wasn't there so they upgraded us to something better. Very nice guy who helped us!
10.0 ExcellentAug 20 2020
Staff members were very helpful at all times. We picked up a vehicle that was just slightly too tall for the garage at the place we were staying. We brought the vehicle back the next morning and traded for a size smaller and the representative was most gracious and efficient. Very good rental experience across the board.
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Rated no. 3
Dollar
7.9 Good (355 reviews)
1 location in Santa Ana
Dollar
Locations in Santa Ana
  • 8.3
  • 8.1
  • 7.8
  • 7.6
  • 7.9
Recent reviews
4.0 OkayNov 16 2021
Renting online was easy. Picking up from the airport was not pleasant due to the counter service, or lack there of. The hertz/dollar employee was very rude, short, and did not explain any of the charges he was doing. Even when I asked, he responded with attitude. I prepaid for my vehicle knowing that I would have a $55 fee at the counter when I picked up. When he charged my card, he charged an extra $200. Confused by this, I repeatedly asked him what it was for and his response was don’t worry about it. After my 5th request to explain it, he finally said that it was a refundable deposit as he stormed off to grab the key. He then gave us the key and the car that was given to us was one of the very last cars in the row at the furthest point from the check in counter. Other than his rude demeanor, lack of customer service, and overall ill disposition, all other parts of our experience with dollar went well.
3.9 MediocreAug 22 2021
Dollar did not have my car at time of reservation and said it was in another lot that would take at least 20 minutes. 20 minutes later they said they did not have the car at all. The car they offered was smaller and was still expected to pay the same price as the extra large suv that I had rented through kayak. This is not what I payed for and was not able to take all the things I needed to for my sons college move in, which is why I rented the biggest car. I did not have a choice with no other options so I took the smaller suv at the same large suv price. I feel ripped off.
1.9 HorribleAug 16 2021
Waited over two hours to receive a car. Staff was OK to deal with but they did not have enough cars to cover the number of rentals.
5.9 OkayAug 16 2021
The wait for a car when I arrived was over an hour. There were only two employees to handle Hertz, Dollar and Thrifty. Apparently they are all owned by the same company? Regardless, they need to staff that counter better.
7.9 GoodAug 7 2021
Car was decent. Cheaper price would be great. Thank you
7.9 GoodJul 28 2021
Loved the car provided. Check out process had long wait. While dropping the car, one employee asked to wait for receipt from another employee. However after sometime the other employee comes and says no need to get receipt since reservation is already pre-paid. Other than that great experience. Water indicator came up towards the end in the car. However we were able to drive the car till the end.
10.0 ExcellentJul 13 2021
The people were great (big thanks to our rep Peter who was a great help) however be aware that the rental car facility at OC/John Wayne is in a cramped basement parking garage area that is way less than ideal - it is very surprising that the airport doesn't have a state of the art location given how busy they are.
8.0 ExcellentJun 18 2021
Small choice of vehicles.
10.0 ExcellentMay 23 2021
The staff was helpful and the line was short.I actually needed help finding the car, which a staff member eventually did.
10.0 ExcellentMay 7 2021
Yes For sure despite heavy rush .Definitely more work force were needed to handle the heavy rush
Rated no. 4
Budget
7.6 Good (168 reviews)
3 locations in Santa Ana
Budget
Locations in Santa Ana
  • 7.8
  • 7.9
  • 7.6
  • 7.5
  • 7.4
Recent reviews
10.0 ExcellentNov 27 2021
Counter staff was friendly and helpful. Great advice, quick service and easy paperwork.
8.0 ExcellentNov 21 2021
It was good. Efficient. However it always costs more than expected. Was pushed to buy more insurance when I already have my coverage. Check in staff are trained to push as much as they can. It is annoying as you normally on a rush.
10.0 ExcellentOct 26 2021
Okay, so we were all set on the Mustang... But my daughter spotted the white Jeep Wrangler as we approached checkin. "Daddy, Daddy, please can we get the Jeep Wrangler?"... OMG really. okay, how much? We enjoyed the Jeep Wrangler immensely! Thank you!
2.0 MediocreOct 25 2021
I rented an intermediate car and was given an SUV as a free upgrade since I was keeping the car for 2 months on a work trip. The front desk when renting the car advised that the upgrade will not change my reservation price. In the end, I was charged over $1500 more than my original reservation price. I spoke with customer service and they could only refund me almost $900 because they said I had 3 different insurances on my contract. I did not agree to any insurance since my personal car insurance also covers rental cars. The only addition that I agreed to was paying for gas up front which I was charged $145 which was way more than if I had filled the car up myself from empty. I will never rent from budget again.
2.0 MediocreOct 19 2021
Didn’t include the insurance we asked for at $11. A day. Tried to sell us insurance for 42. a day. Car was dirty and scratched. Terrible!
10.0 ExcellentOct 12 2021
the travel insurance was a bit steep, especially since we are tourists and have no car insurance in the country
10.0 ExcellentOct 4 2021
Excellent services thank you
3.9 MediocreSep 1 2021
I liked the value and the drop off. The issue I had was while I rented the car. The agent told me to go outside and wait for the car, it will be here in a few minutes. I asked for the keys and he escorted me out. Two other budget employees asked to see the keys. At which I asked for the keys again. A d was told to wait outside. After 30 minutes, I spoke to another budget employee who looked into the matter and the rental vehicle arrived. I feel sorry for all the customers who have to deal with him.
1.9 HorribleJul 12 2021
Car had 33,000 miles. Radio did not work. No FM stations at all. Rear hatch lock had mind of its own. Right front tire rubbed when making RT turns and clicking sound when driving straight. Could not get anyone at customer svc, phone. Kept disconnecting or giving busy signal. Finally gave up and parked car until end of vacation. Thought I could remedy at drop off but was told to call. So, again I called once we got home. Was on hold for 56 min before was able to talk to live person. Remedy was they (Budget) gave me coupon for one free day for up to full size car, but i still have to pay the taxes. I have worked at a major airline now for 30 years and have traveled extensively. Budget, Avis, Enterprise and National were always my go to companies. Since Budget and Avis merger, seems like Budget is falling off the map. Still have had good experiences with Avis. I understand getting a dud car, but the total lack of customer service availability is enough for me to not rent with them again. Going forward, I recommend Avis or Enterprise.
8.0 ExcellentJun 15 2021
The car I rented had quite a few scratches and there was a cigarette burn in the seat. Turning on the air conditioning in 95° heat revealed someone had smoked in the car and being an ex-smoker I'm a pansy these days as it drives me nuts. But being a Toyota Camry it ran great and got terrific fuel economy with no other issues
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Rated no. 5
Hertz
7.5 Good (240 reviews)
3 locations in Santa Ana
Hertz
Locations in Santa Ana
  • 8
  • 7.8
  • 7.4
  • 7
  • 7.4
Recent reviews
8.0 ExcellentNov 30 2021
People not in good mood when picking up.
2.0 MediocreNov 28 2021
Unbelievable!! Just discovered on my Amex statement that they bill me $400 !!! for one day rent that was $72!! Damn theft, Hertz!! Don't know why but will have to go through and find all documentation I took a photo of two dents before leaving and even went into the John Wayne office to report this to a person who just issued me a car and he replied "don't worry just show them the photos if they ask...."
8.0 ExcellentOct 27 2021
Beware Hertz has 2 sites @ SNA/Orange County. We were lucky that airport Hertz able to override offsite Hertz reservation so we could simply drive away rental car instead paying for Uber rides to/from offsite Hertz. Rental car was very good.
2.0 MediocreOct 25 2021
I ordered a car for a 6pm drop off, and the software must have defaulted to 12pm drop off. As a result I was charged $538.30 vs the $269.15 I agreed to. Hertz has been less than helpful and if I can’t get this resolved I’m out $538.30 that my company will not reimburse me for. Very disappointed with their level of customer service and the software issue through KAYAK/Priceline that changed my drop off time from 6pm to 12pm.
7.9 GoodSep 17 2021
I got the wrong car at pickup, which required me to come back the next day and wait over an hour to get the correct car. However, I understand errors do happen, all's well that ends well
5.9 OkaySep 7 2021
We stood in a long line with Dollar and Thrifty folks at the John Wayne airport...over 1 1/2 hours long to get our rental car. They said they were short staffed.
5.9 OkayAug 22 2021
Said we had to wait for 2 1/2 - 3 hrs for a car , or get and upgrade and paid additional $$
1.9 HorribleAug 19 2021
Over 1 hour wait for car.
1.9 HorribleAug 18 2021
They were short staffed and had to wait 1.5 hours before I could get my car.
1.9 HorribleAug 17 2021
40 min in line to get car and then had to pay $22/day extra or wait another 1-2 h! Horrible. Never again Hertz
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Rated no. 6
Avis
7.8 Good (80 reviews)
3 locations in Santa Ana
Avis
Locations in Santa Ana
  • 8
  • 8.1
  • 7.8
  • 7.7
  • 7.6
Recent reviews
1.9 HorribleSep 21 2021
Check out line of about 20 people and only one agent. Close to 1 hour in line.
10.0 ExcellentAug 17 2021
The guy at the counter was very helpful and provided great customer service.
7.9 GoodAug 4 2021
Pickup @ Santa Ana Airport: Only one attendant at desk to serve more than 10 customers in line! Poor management of resources during the weekend busy travel time! Liked: free upgrade to better car Dropoff @ Santa Ana Airport: Direction for car drop off inside the Rental parking floor could be better - it was very confusing in the last part before parking the car! Signs were pointing in wrong directions causing confusion!! Liked: quick check-out procedure!
4.0 OkayApr 1 2021
Staff was friendly & niceWe had reserved a mini van only to be told it was not available an hour before. We then accepted the alternative since we were pressed for time. Everything seemed ok until we loaded all our luggage, kids & grandma buckled up ...within minutes there were trails of ants all over!! Totally disgusting...this has never happened before. I called to complain but was told by the agent that this happens when cars are parked in grassy areas. When I first got in the car , I noticed some crumbs & just brushed it off. Looking back there is absolutely no excuse for this neglect in properly & throughly cleaning a car . This was unacceptable & we then drove to another location to swap the car for the minivan I reserved in the first place 😫 This whole ordeal set us back over an hour & in turn we missed our evening reservation. This caused so much inconvenience. That I will definitely think twice about renting from this company again :(
2.4 MediocreFeb 24 2020
Upgraded me to a larger car because they didn't have what I wanted in stock then billed me for it. Will never do business with this company again.
4.0 OkayJan 28 2019
The way Inwas treated at drop off. Also the extra charges that they tried to charge - filled up gas tank with receipt across st and they tried to charge me 20 extra then a drop off fee, and extra taxes after drop off. Dont think I will rent from them again. Bad experience dont honor what employees say
10.0 ExcellentJan 1 2018
great price, and great service.
10.0 ExcellentDec 9 2017
How fast the rental and return processing was. Price. Avis very easy to work with, better than Enterprise; they are very uptight. Your people are friendly.
4.0 OkayAug 31 2017
the size of car was what I requestedstaff was rude. finding car rented not easy. Car was filthy and smelled terrible.
10.0 ExcellentAug 26 2017
Good experienceThe staff at both locations were wonderful - my flight was running late on my pickup date and the man at the location (Jason) was really helpful and offered to wait for me if I was close to their closing time - it wasn't necessary since I made it in time, but I truly appreciated his willingness to accommodate me - it definitely relieved some stress and made my travel day much more enjoyable. The car was new and nice and clean.
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Rated no. 7
National
8.6 Excellent (3 reviews)
1 location in Santa Ana
National
Locations in Santa Ana
  • 8.6
  • 8.6
  • 8.6
  • 8.6
  • 8.6
Recent reviews
8.0 ExcellentNov 23 2015
Pick your car is greatLove the Pick your car and the no paper work.
Allied
2 locations in Santa Ana
Allied
Locations in Santa Ana
Recent reviews
Sunnycars
2 locations in Santa Ana
Sunnycars
Locations in Santa Ana
Recent reviews
Advance Car And Truck Rental
1 location in Santa Ana
Advance Car And Truck Rental
Locations in Santa Ana
Recent reviews
Avr
1 location in Santa Ana
Avr
Locations in Santa Ana
Recent reviews
Easirent
1 location in Santa Ana
Easirent
Locations in Santa Ana
Recent reviews
GREEN MOTION
1 location in Santa Ana
GREEN MOTION
Locations in Santa Ana
Recent reviews
MAGGIORE
1 location in Santa Ana
MAGGIORE
Locations in Santa Ana
Recent reviews
Midway
1 location in Santa Ana
Midway
Locations in Santa Ana
Recent reviews
Rent-4-Less
1 location in Santa Ana
Rent-4-Less
Locations in Santa Ana
Recent reviews
Thrifty
1 location in Santa Ana
Thrifty
Locations in Santa Ana
Recent reviews
Zeeba Rent-A-Van
1 location in Santa Ana
Zeeba Rent-A-Van
Locations in Santa Ana
Recent reviews
1131 travellers who hired a car in Santa Ana gave the car agency they used an average rating of 8,0

Car hire locations in or near Santa Ana

When to book a car hire in Santa Ana

Average daily price per month
Car hire prices as pick-up date approaches

Top tips for hiring a car in Santa Ana

  • A hire car is the perfect way to explore not only Orange County's largest city, but also other major destinations along the Californian coast. The Santa Ana River is just a short 10-mile ride from the center, and some of the most famous beaches are located about 20 minutes to the south, including Laguna Beach and Newport Beach. Hop in the car to visit the world famous Disneyland theme park, which is only 6 miles away from Santa Ana.
  • All the big car hire agencies can be found at John Wayne International Airport (SNA), which is located about 9 miles from the city center. Car hire services are conveniently situated in the Arrivals hall, which is on the lower level between Terminals A and B. A good point of reference is the John Wayne statue, as the desks can be found right across from it. When returning the vehicle, head to the lower level of Parking Structures A2 and B2.
  • The city of Santa Ana itself is pretty straightforward to navigate, and it's also quite safe. But it is densely populated, and the downtown area is the main entertainment hub, which means it's probably best to avoid driving in that area and try walking instead. Orange County also observes a rise in visitors and outdoor activities during the summer, so bare in mind there will be more people on the road as well as more tourists walking around.
  • Traffic in California is world-famous, but traffic patterns in Orange County aren't as simple because lots of people travel to different places, and traffic heads to different directions at different times of the day, including to Irvine, Los Angeles, and Anaheim. However, if you do avoid driving between 7 a.m. and 9 a.m., and then again between 4 p.m. and 7 p.m, you should be able to escape the worst jams.
  • Book your car hire in Santa Ana at least 1 day before your trip in order to get a below-average price
  • Supplier choice car hires in Santa Ana are around 41% cheaper than other car types, on average

FAQs about hiring a car in Santa Ana