Car hire at Los Angeles Airport

Car hire at Los Angeles Airport

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Los Angeles, CA, United States - Los Angeles
Jul 1 — Jul 8
Same drop-off
Los Angeles, CA, United States - Los Angeles
Fri 1/7
Noon
Fri 8/7
Noon
Driver's age:

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Cheap car hire in Los Angeles Airport

Mini
Economy
Compact
Intermediate
Standard
Full-size
Luxury
People carrier
Passenger van
SUV
Commercial
Pick-up truck

Los Angeles Airport car hire reviews and directory

Rated no. 1
Fox
Best rated
5.9 Okay (1389 reviews)
1 location in Los Angeles Airport
Fox
Locations in Los Angeles Airport
  • 6.1
  • 6.4
  • 5.8
  • 5.4
  • 6.1
Recent reviews
4.0 OkayJun 23 2022
The shuttle drivers were nice, but pickups were too far and few in between. We waited 1 hour for a shuttle to pick us up on arrival and we’re worried we would not make it in time to pick up our car. Next, Fox tried to upsell me to a midsized vehicle even though I had selected and paid for what I wanted. When I went to pick the car up, it turns out they did not have the small economy car I requested. Instead they only had dodge chargers available or other larger vehicles. I prepaid for gas and they told me they couldn’t guarantee that I would not be billed for the larger gas tank even though this was caused by their breach. The car itself had issues - the key fob would malfunction and fail to open and lock the car at times, the interior of the car had discoloration in the seats, and the tires were definitely under inflated. The whole experience could have been better.
2.0 MediocreJun 23 2022
Charge extra fee
10.0 ExcellentJun 13 2022
Service was excellent
10.0 ExcellentMay 30 2022
Quick and easy
10.0 ExcellentMay 23 2022
The only car rental that really listens to people. The line up is long but they truly try to help out with your rental
2.0 MediocreMay 22 2022
Closed after 12:30 am. My fight was delay got there at 1 am. The least they can do is give facility hours on their voicemail. Not cool
8.0 ExcellentMay 16 2022
If a certain insurance is required by state law it should be included in the price of the rental. Getting tagged with another $150 fee at pickup is false advertising in my eyes. Garbage.
10.0 ExcellentMay 7 2022
It was a fabulous easy experience
2.0 MediocreMay 2 2022
Probably the worst experience renting a car you can have. I arrived late at around midnight I waited an hour for a shuttle that never came to pick me up. I paid $50 out of pocket for a Lyft to the facility and they ended up being closed. Why would you let someone book so late if you aren’t open 24 hrs? Go to one of the major companies yes it’s cheaper at Fox but as the old saying goes you get what you pay for.
2.0 MediocreMay 1 2022
My flights changed and I tried to move my arrival by 6 hours later in the day. Called both Priceline and Fox and they were unable to alter my reservation. Each advise that the other company was responsible for the requested change. Was then advised that there was a 6 hour window which my reservation would be honoured. As my fight arrived 6 hours later than anticipated And advised that my reservation would be canceled after 6 hours I had to cancel and reschedule with another provider. Fox would not provide the same rate and the new rate was + 500 higher.
Rated no. 2
Alamo
8.9 Excellent (659 reviews)
1 location in Los Angeles Airport
Alamo
Locations in Los Angeles Airport
  • 8.9
  • 9
  • 8.9
  • 8.9
  • 8.8
Recent reviews
10.0 ExcellentJun 7 2022
The process was very smooth from A to Z, staff very friendly and efficient. We loved our car! It was very clean and comfortable. There is a shuttle driving you to the pick and drop off location from and to the airport. Very easy! I recommend!
8.0 ExcellentMay 16 2022
Vehicle was in good shape. Staff I talked to were friendly and helpful. Rate was competitive. Optional vehicles to choose from. There was a little bit of cigarette smell
10.0 ExcellentMay 10 2022
i liked the customer service.
8.0 ExcellentApr 20 2022
--------
4.0 OkayApr 20 2022
Rude throughout the whole process
4.0 OkayApr 3 2022
It was all fine until I needed to speak with someone. I spent over 3 hours on hold at 4 different times trying to modify my reservation. After long hold times I was told that I could expect a call back but never received one. So I called again… the agents couldn't see my rental contract but the customer service office and the LAX rental location wouldn’t answer the phone. At check-in the lady at check in seemed like she didn’t like her job… or maybe she didn’t like that I interrupted her conversation with her colleagues by standing in the empty line.
2.0 MediocreMar 29 2022
No available cars upon arrival.
10.0 ExcellentMar 29 2022
Easy check in process and super easy drop off.
10.0 ExcellentMar 29 2022
Angela, the person who directs customers to their vehicles, at the Alamo kiosk in LA next to LAX was truly amazing, such a nice person and professional at the same time. The girl inside who took care of our paperwork was extremely efficient and easy to work with. Angela deserves 10/5 and Alamo overall is a solid 5/5.
10.0 ExcellentMar 5 2022
Everything was great, the service and quality no hidden information. To improve: 01 Price is a bit high per day for a van 02 More areas open in Long Beach or OC area
Rated no. 3
Enterprise
8.7 Excellent (548 reviews)
1 location in Los Angeles Airport
Enterprise
Locations in Los Angeles Airport
  • 8.9
  • 8.8
  • 8.7
  • 8.6
  • 8.6
Recent reviews
6.0 GoodMay 11 2022
We've used Enterprise many times in the past, as recently as Nov '21. It was very frustrating to go to rent our vehicle and being told we need to provide an utility bill, banking statement or credit card statement to be able to pick up our car. I happened to have an email from the USPS about mail being 'held' with our address but that wasn't good enough. After 10 minutes of searching what we could access, I finally was able to access a credit card statement with our address on it which verified our address. Really ?!!? Who travels with a copy of a utility bill ?? Having this happen after 24 hours of traveling turned a somewhat smooth transition into a frustrating event making me reconsider using your fleet in the future. The agent was helpful but your idiotic policy overshadowed her attempt to be helpful. You may want to highlight these criteria on your website so people can be prepared to provide what you are demanding.
4.0 OkayApr 25 2022
Called customer service, zero help. As usual Enrerprise outsources their customer service line to Philippines... employees there don't care to help with local issues. Will complain to corporate to discuss further
10.0 ExcellentFeb 27 2022
The customer service at Enterprise beats all other car rental agencies, hands-down.
2.0 MediocreNov 27 2021
Had to reduce my rental period from four days to two days and Enterprise was unwilling to do that. Even, the customer service representative said she could not understand why they would not do so.
10.0 ExcellentNov 24 2021
Friendliest staff at any car rental I’ve ever been at. Great cars, clean, easy, fast, and no hidden charges.
1.9 HorribleSep 23 2021
Couldn't make contact with anyone to CONFIRM the reservation. I canceled. BAD BUSINESS.
10.0 ExcellentAug 25 2021
Super nice and helpful person named Daniel at LAX for pickup.
5.9 OkayAug 25 2021
Enterprise had a limited choice of rental vehicles in the compact SUV class. When we arrived, they only had one car - a Buick which was unsatisfactory due to poor visibility out of the right side. Car had very large headrests and tiny tinted back side windows which made it nearly impossible for driver to view blind spot on right side. Rep didn’t offer a vehicle in the next class up (mid-sized SUV) without additional charges. Don’t ever rent a Buick compact SUV. It’s hazardous to drive in heavy traffic due to its very limited visibility.
10.0 ExcellentJul 30 2021
great experience, very nice people
3.9 MediocreJul 25 2021
The minivan we rented was great. HOWEVER, we were stressed and inconvenienced to return our car at the location and time on our ticket, only to find that that the location was closed! (Not the LAX location, but a dropoff in San Diego). We drove to 3 different Enterprises near the San Diego airport in order to return the vehicle and lost important time before our flight. Why were we asked to return a vehicle to a place at a time when it was closed? Poor communication between the Enterprise locations - clearly LAX is not talking to San Diego, but that is the business of a car rental. It was really stressful. We could have missed the flight.
Rated no. 4
Sixt
7.8 Good (388 reviews)
1 location in Los Angeles Airport
Sixt
Locations in Los Angeles Airport
  • 8.2
  • 8.2
  • 7.8
  • 7.6
  • 7.7
Recent reviews
2.0 MediocreMay 24 2022
We had booked a luxury car online, but when we got there we found out we were too young, so we were downgraded to a different car. Despite that, we had to pay the price for the luxury vehicle. That is not even the worst part. The amount that we were charged for the car was double the amount that was quoted on the reservation. The "compensate", we were told we didn't have to fill the gas tank when we dropped it off. This did not drop the rate even near what we were promised. The car itself was fine and we were on our way. We then come back to drop the car off and are having it checked out. A scratch was found on the car that we are clueless as to where it came from. I'm assuming we are going to receive additional charges for that, but I guess I'll wait and see. Overall a sloppy, unforgettable experience.
2.0 MediocreApr 29 2022
Worst ever. Worthy of consumer protection complaints, if not a lawsuit.
2.0 MediocreApr 27 2022
Not the right car size rip off to upgrade to the size booked.
2.0 MediocreApr 22 2022
They did not have the car that we reserved and switched if for an old beat up mini van at double the price. They were rude and clearly took advantage of my wife who was there with three children. I would never use them again, and would not recommend others used them for any purpose.
10.0 ExcellentApr 17 2022
the shuttle frequency could be better
2.0 MediocreApr 13 2022
Our flight was canceled, so I reached out for a refund or credit towards a future rental since we couldn’t find a new flight to LA. They repeatedly recited corporate policy and told me I was out of luck and that it was my fault I couldn’t find reliable transportation.
2.0 MediocreApr 8 2022
Before our rental place to begin, I became injured. They refused to fully refund the deposit that I had placed. Heartless! Never will use their services in the future and will be sure to filter out their company from all future rental car searches. Cruel.
4.0 OkayMar 10 2022
I rented a VW Jetta or Similar, they didn't have the car they upgraded to me to a dodge challenger now not a 100% complaint since that is a really comfortable car but they did charge me more and with the insane gas prices it was a bit ridiculous with the amount of driving I had to do.
4.0 OkayMar 9 2022
Clear from the begining...got charge more when we pick up the car.
10.0 ExcellentFeb 22 2022
My representative was Amazing she deserves 10 stars
Rated no. 5
Hertz
7.4 Good (280 reviews)
1 location in Los Angeles Airport
Hertz
Locations in Los Angeles Airport
  • 8.1
  • 8
  • 7.4
  • 7
  • 7.2
Recent reviews
6.0 GoodJun 22 2022
The car was clean and confortable, pick up agent wad ride and try to charge you lot stuff. Drop is very easy.
2.0 MediocreJun 12 2022
Terrible drop off experience with Hertz, inaccurate location drop off and charged me extra for dropping off at different location despite the location they wanted me to drop off being closed and after telling me they will not charge. I will not rent from them again.
4.0 OkayJun 5 2022
It was all good except the drop off. I arrived at the correct location at the correct time in Tucson and it was closed. I left the key and a note in the drop box but I am concerned I will be charged for extra time until they open. The hours said th we are open 9-12 on Saturday. I was there at 11 am on Saturday. Staff at pick up in LAX were fabulous. The women outside helped me a lot since I had several bags and 2 pet crates. They allowed me to check in with them outside. They were friendly and very accommodating. I appreciated that so much since it was so stressful dealing with all that luggage by myself.
2.0 MediocreJun 4 2022
Find somewhere else
8.0 ExcellentMay 18 2022
the price was on the high side
2.0 MediocreMay 18 2022
Took 3 hours to get the car poor service
10.0 ExcellentMay 12 2022
Customer service responded very considerately to an issue I reported.
10.0 ExcellentMay 2 2022
Great
10.0 ExcellentApr 30 2022
Fast and good service price for a rental car is high
2.0 MediocreApr 19 2022
We were offered an upgrade for an additional $40 and as it turned out got charged twice the full amount. Will fight that.
Rated no. 6
Avis
7.2 Good (351 reviews)
1 location in Los Angeles Airport
Avis
Locations in Los Angeles Airport
  • 7.6
  • 7.6
  • 7.1
  • 6.9
  • 7.1
Recent reviews
2.0 MediocreJun 23 2022
I changed the car 4 times before leaving Avis depot. The cars allocated to me were dirty, damaged and one was not road worthy.ie damaged tyre, rubber had cut into the steele part of the inner tyre. Some of cars allocated to me smelt of cannabis and had really high mileage ie 60 k plus. I'd welcome a call back from a manager and from previous experience of hiring from Avis I would think again.
10.0 ExcellentJun 14 2022
Liked it all as it was!
10.0 ExcellentJun 7 2022
The ladies that helped me by phone initially and at the location that night I picked up the car (?Roberta-cannot with certainty recall her name now) were wonderful. Thank you!
2.0 MediocreMay 28 2022
The want to charged about 1000 dollars more We cancelled the car
2.0 MediocreMay 2 2022
At every step, the employees tried to add unnecessary charges related to insurance and gas services. This happened at check in and check out. Check out was easy (despite being charged for a gas service even though my tank was full). Check in was with a condescending man who assumed I didn’t understand class of cars (tried to give me something below what I paid for)
10.0 ExcellentApr 30 2022
The experience overall was good. I was a little disappointed that the car smelled of heavy perfume and cigarette smoke. The interior was moderately dusty.
2.0 MediocreApr 19 2022
Very disorganize staff Waiting for more than 30’ for a car Poor instructions However, good price for rental with two different drop off locations.
2.0 MediocreApr 11 2022
Waited 2 plus hours to pick up vehicle.
2.0 MediocreApr 10 2022
Waited two hours for a car They don’t have enough cars so you have to wait for one to be returned to be able to get one. I ended up having to wait a total of two hours between the time I arrived and the time I drove away
10.0 ExcellentApr 8 2022
fast and easy. only complaint. vehicles interior windshield was filthy with someone's vaping film
Rated no. 7
Dollar
6.9 Good (889 reviews)
1 location in Los Angeles Airport
Dollar
Locations in Los Angeles Airport
  • 7.4
  • 7.2
  • 6.7
  • 6.6
  • 7
Recent reviews
2.0 MediocreJun 14 2022
I returned the car exactly in the same condition as when I drove away and they are saying the car was damaged.
4.0 OkayJun 14 2022
We waited an hour for our car. Didn’t get the car we paid for. The busses to and from we’re late and absolutely packed. Additionally we expected that we had paid the full amount but we’re charged an additional 70 dollars by dollar. Will not use this service again.
6.0 GoodJun 8 2022
Super long wait at the pick up counter!
2.0 MediocreJun 3 2022
Poor customer service
4.0 OkayJun 1 2022
Pickup process
2.0 MediocreMay 15 2022
Unbelieveable that Dollar office at LAX was hugely understaffed, leading to a two-hour wait for the car. Never again.
10.0 ExcellentMay 9 2022
Pickup at LAX not good due to wait time. Everything else was great
6.0 GoodMay 1 2022
No mid size SUV's as reserved had to pay $80 more for a luxury SUV that i did not reserve but it was the only SUV they had left
8.0 ExcellentApr 24 2022
The pick up took over an hour. Help was very friendly. Appeared well under staffed.
4.0 OkayApr 11 2022
Car and service were fine, but the line to pickup the car was terrible. Waited almost 90 minutes. Dropoff was a breeze.
Rated no. 8
Thrifty
6.8 Good (767 reviews)
1 location in Los Angeles Airport
Thrifty
Locations in Los Angeles Airport
  • 7.3
  • 7.3
  • 6.7
  • 6.3
  • 6.9
Recent reviews
4.0 OkayJun 14 2022
We waited an hour to check in, finally checked in and then waited 2 hours to get a car because they ran out of cars. We saw many people who came after us get their cars before ours, and only got our car when we did after I started complaining. Staff was friendly enough, but they were short-staffed and clearly over-booked. Worst car rental experience I’ve ever had.
6.0 GoodMay 23 2022
Thank you next time Alamo rental 🚗
8.0 ExcellentMay 10 2022
Nothing
8.0 ExcellentApr 19 2022
I know you guys are busy but, waiting in line to get the car on LAX was too long of a wait, If you manage to make it faster it would be great! Thank you
10.0 ExcellentApr 12 2022
Shuttle driver very nice/professional. Thrifty representative very friendly and helpful. Quick & easy to get vehicle and to return.
4.0 OkayApr 9 2022
The pickup process was extremely slow.
10.0 ExcellentApr 1 2022
Easy fast, just a short wait in line, and drop off was so fast.
2.0 MediocreMar 30 2022
Staff was AWFUL! The car I rented was not in the lot upon arrival, so I had to rebook and was charged MORE (double)! I did not get my money back from my previous booking.Honor previous bookings! As a car rental facility you would think that the car you booked would be in the lot!
2.0 MediocreMar 8 2022
Do not rent a car with this company. At pickup, the salesman used deceptive sale tactics and added charges to my account without confirming the charges. He processed the payment before confirming the total charges. The morning after drop off, I was charged an additional $127.00 with no explanation. I am still trying to connect with their customer service to determine why I was charged this.
10.0 ExcellentMar 1 2022
Excellent service and value. Would use them again
Rated no. 9
Budget
6.4 Good (782 reviews)
1 location in Los Angeles Airport
Budget
Locations in Los Angeles Airport
  • 6.9
  • 7
  • 6.3
  • 6
  • 6.4
Recent reviews
4.0 OkayJun 22 2022
There made a lot mistakes charging me. Had to call them several times to fix it.
4.0 OkayJun 14 2022
The vehicle's front windshield needed to be cleaned better. Hard to see at night with the big streaks showing. NO windshield washer fluid, NONE!
2.0 MediocreMay 25 2022
car was nice shuttle wait wasn't bad cost for the car was extremely high
2.0 MediocreMay 22 2022
Refused to rent me the card because they restrict the type of credit cards allowed
2.0 MediocreMay 9 2022
They said my SUV wouldn’t be ready for an hour bc in needed to be cleaned and said there’s an upgrade for a total difference of $79. I accepted. Declined insurance since I prepaid for the one online. I also declined the roadside assistance and prepaid tolls. I quickly signed the new contract for the upgrade without reading the fine print. I asked why it was so much, and was told it was the deposit, which will be returned and the difference will be only $79. When I made my return, turns out the upgrade was $79 per day, not “total difference”, and I had been signed up for roadside assistance and tolls. Complained to the manager who said “you signed the new contract” and claimed she did not know what was verbally offered to me. Be ware of added costs at time of pickup. Read the contract very carefully, even if you clearly verbally decline the extras.
10.0 ExcellentMay 6 2022
Mark at Budget LAX lot was great!
2.0 MediocreMay 2 2022
The first car they gave us broke down on the 405 highway and took them 4.5 hrs to get a tow truck to us. They did replace it and gave us $120 off the bill, but it was very dangerous
2.0 MediocreMay 1 2022
Check in and out was easy. Staff weren’t friendly. I didn’t get to choose my vehicle even though there were a lot of choices in the lot.
10.0 ExcellentApr 29 2022
The ease of renting… quickly able to reserve a car…
8.0 ExcellentApr 26 2022
The shuttle from LAX to Budget did not arrive. After 30 minutes we finally decided to take an Avis shuttle and walk to the Budget facility from Avis. Additionally, for the drop off, the signage for the Budget counter was not very clear. Recommend you put location instructions in the confirmation email as opposed to making the customer search for it online. The location details that were on the Budget website for the drop off were also outdated (still referred to information valid only in 2020).
Rated no. 10
Airport Van
6.4 Good (281 reviews)
1 location in Los Angeles Airport
Airport Van
Locations in Los Angeles Airport
  • 6.7
  • 6.7
  • 6.2
  • 5.6
  • 6.7
Recent reviews
2.0 MediocreFeb 2 2021
The staff be there so anyone could rent a van at 4:30 PM on a Friday
2.0 MediocreJan 1 2021
Nothing.First off the pick up/drop offs location is not even at the airport and I was given no heads up about this. In order to get there, I would have had to order 2-3 Uber’s to get my entire family and luggage there. And then try to find 3 more Uber’s at 3 am to get back, upon our return. When I called to find out the location, initially, there employee was extremely rude. I did not pick up my rental and I used a different rental company. I won’t be using this them or kayak again. Kayak should have disclosed this info ahead of time.
2.0 MediocreDec 14 2020
I don’t think this company is real. They never answered the phone when we landed and we walked to the AVR location and no one was there. It was a scam!
10.0 ExcellentNov 18 2020
Friendly staff quick process excellent pick up and drop off
10.0 ExcellentNov 16 2020
Super friendly staff
8.8 ExcellentNov 12 2020
Friendly staffCleaner car
2.8 MediocreNov 9 2020
If they had the car at the time of the teservation
6.0 GoodAug 3 2020
Terrible customer service.
8.0 ExcellentJun 19 2020
they are usually pretty fast. this visit took a while to get my rental.the rep who helped me was not rude but not friendly at all either. he didn't say much and was a bit slow
2.0 MediocreJun 17 2020
they weren't even open when we showed up. never answered calls, etc...
Rated no. 11
Midway
6.2 Good (263 reviews)
2 locations in Los Angeles Airport
Midway
Locations in Los Angeles Airport
  • 6.9
  • 6.8
  • 6.2
  • 5.8
  • 6.5
Recent reviews
10.0 ExcellentJun 21 2022
Na
2.0 MediocreJun 20 2022
Pick up from hotel was horrible. Bus from airport dropped off at remote pick up location for the “midway shuttle”. Shuttle never showed up and we were left on the street corner near lax. After waiting a another 30 minutes we found out the midway location had closed. Reserved and went to Enterprise instead since they don’t close before 10pm and actually have a continuous shuttle straight from the airport.
2.0 MediocreJun 20 2022
Kayak allows you to book a pickup time when the location is closed!
2.0 MediocreJun 18 2022
The difficulty in actually renting , the pick up , everything was a hassle
4.0 OkayJun 15 2022
They were having technical issues, so after an hour of waiting for the car I didn't take the car. Although, the staff let me know that they will be taking more time to deliver the car.
2.0 MediocreJun 15 2022
This place rejects you from renting for the weirdest reasons. One guy in front of me rejected for wanting to use debit, another for having a small lien 7 years ago, and me for not having a return flight booked (I’m a local so of course don’t have a flight).
4.0 OkayJun 13 2022
Instructions on how to get shuttle were difficult to understand in voicemail from call, and they would not pick up the call. We ended up walking a mile or more with luggage to get there. Then we had to wait one hour before we got to the desk to be helped.
10.0 ExcellentJun 9 2022
It was perfect!! Excellent service from lady I rented from!! Great car! Great return process! Excellent price!! Thank you VERY MUCH Kayak & Midway rental!!!!
2.0 MediocreJun 7 2022
Doesnt disclose that you can only pay your rental car with a credit card
2.0 MediocreJun 6 2022
Horse shit experience. 1. Unlike any other rental service they had now way to pick up the vehicle for late hours. 2. We landed before the office closed and they never answered to phone, so no shuttle picked us up from instructed location. 3. After Ubering to the location we were told that we would not be getting to vehicle that day and to come back during business hours the next day. This was not an option, so we walked 3/4 mile to Budget and paid an exorbitant amount to rent a vehicle last minute. Awful experience, literally can't imagine a worse experience.
Rated no. 12
Advantage
6.1 Good (419 reviews)
1 location in Los Angeles Airport
Advantage
Locations in Los Angeles Airport
  • 6.4
  • 6.4
  • 5.8
  • 5.5
  • 6.2
Recent reviews
7.2 GoodFeb 18 2020
Kayak had incorrect information about the shuttle. You need to take parking lot e shuttle and transfer to advantage shuttle. The advantage shuttle was filthy!!
5.6 OkayDec 16 2019
Cheaper pricesTerrible shuttle service
3.2 MediocreNov 5 2019
The staff was friendly and the price was good.We waited 50 minutes to get picked up from the airport. Then when we returned the car, in 90 degree weather, the air conditioning wasn't working in the shuttle and we sweated to death going back to the airport.
10.0 ExcellentAug 25 2019
Very friendly staff, quick service for both pickup and drop off, wonderful low price.
5.6 OkayAug 22 2019
Droop off was good pickup it took a hour
5.2 OkayAug 6 2019
Drop off was easy with about a 5 minute wait.We waited for the Advantage shuttle for 45 minutes as all the other rental car shuttles passed repeatedly. Then we waited another 30 minutes in line to pick up.
5.2 OkayJul 27 2019
The wait to pick up the car was over 90 minutes. Never again
6.8 GoodJul 19 2019
It took me 1.5 hours to get my car. There were 20 customers in line and only 3 agents on duty. Then one of the agents decided to take a lunch. I was literally shopping for another car while I was in line, as were others.Have more agents on duty when they know there are lots of customers scheduled to pick up.
8.0 ExcellentJul 17 2019
Friendly staff that ensured that we got a good deal and upgrade at a reasonable price. Clean vehicle. Overall good experience.
10.0 ExcellentJul 11 2019
They staff is always friendly and they aren't pushy like the other car rental agencies. And no one compares to Advantage pick up and drop off wait times- seriously you're in and you're on the road
Rated no. 13
E-Z Rent-A-Car
6 Good (173 reviews)
1 location in Los Angeles Airport
E-Z Rent-A-Car
Locations in Los Angeles Airport
  • 6.3
  • 6.3
  • 5.6
  • 5.3
  • 6.2
Recent reviews
4.8 OkayFeb 17 2020
Pick up was horrible. No instructions or notice that they no longer pick up at airport. Took almost 1 hour to get to car rental. Horrible.
4.0 OkayOct 15 2019
Pickup drivers were kind and goodStaffs were the worst. All customers including me had to wait for car for 1+ hours.
6.0 GoodAug 17 2019
The staff was friendly and useful.The car was dirty and smelled bad. We bought clorox wipes to clean some of the dried stains that we found; it helped with the smell. We also kept the windows open as much as possible to let the air circulate. After a couple days, the smell was contained.
2.0 MediocreAug 12 2019
Nothing, will not repeat with any off-brand rental shops nor kayakEverything, worst rental experience in all my travels
4.0 OkayJul 31 2019
Pick-up was a complete nightmare! Almost two hours in line only to be greeted by a rude and unprofessional representative.
2.8 MediocreJul 30 2019
90 minute wait to get call is INSANE!!!!! And they were rude to boot.Um, shorter wait time???
4.4 OkayJul 22 2019
Staff unfriendly and aggressive, underhanded up-selling tactics.
10.0 ExcellentJul 20 2019
All good!
8.4 ExcellentJul 10 2019
The drop was really simple and quick.There should be a non-diesel option regardless of the car size. When I went to pick up the car, I was told that I would have to pay extra $25 to get a non-diesel car, which was not specified when I was making the reservation.
4.4 OkayJul 8 2019
drop off very easy.i have rented from them 3X and they never have the car i reserved. So they give me a family van which cost more to insure and more gas, harded to park and drive.
Rated no. 14
NU Car
5.8 Okay (119 reviews)
1 location in Los Angeles Airport
NU Car
Locations in Los Angeles Airport
  • 6.5
  • 6.4
  • 5.7
  • 5.3
  • 6
Recent reviews
2.0 MediocreApr 26 2022
It’s worse. My flight got delayed but I was there just after 5 minutes of my time frame and they said they don’t have a car which I booked. They were offering me a mini van which I don’t want with the family for 4. The staff were so rude, no consideration if your flight is late for any reason. I hate this company. I would rather prefer to pay more and go with other renown company like budget or enterprise. Furthermore they are not located at the airport. I was supposed to pick car from LAX airport. But they don’t have shuttle. They shared shuttle with westin hotel. Really, how would I know that I have to take westin hotel shuttle by being LAX huge airport at first time. They don’t have proper instructions. Also they were not picking phone if you call them. Very poor service. I have two small kids with me and they have no sympathy or consideration for their client. I had a very bad experience.
2.0 MediocreApr 20 2022
The experience with Priceline and NU Car were horrible. Our flight was delayed by two hours and when we arrived at NU Car, they had given the car away since we missed the “two hour” window….so they cancelled our reservation. We then had to try to reach Priceline Customer Service…which was impossible and a total joke! Never again on Priceline or NU Car Rental. Pay the slight differential to rent from an established provider!
8.0 ExcellentApr 12 2022
Easy shuttle to the Westin. Short wait. Got a minivan instead of a standard car. Marks on one door, but otherwise great car. Drop off was easy. Good value.
2.0 MediocreMar 28 2022
Nothing was good about the rental process at check in. Took way too long. The car I rented was not available so they gave me a comparable car but that car didn’t start so then a van was turned in and they gave me that. Over 2 hours before I was able to drive away
2.0 MediocreMar 22 2022
BEWARE! Nu Rentals is not at the airport & closes at 5pm. We arrived at 5:30pm to pick up our car, but they were closed (as was the customer service phone line) & we went back the next morning to get our car. There was a line about 40 people deep at 9am & it turned out that all rentals for that day (and the day before) had been inexplicably cancelled & no cars were available for anyone. The people working at the Nu counter were very nice, but unfortunately there was nothing they could do & we had to find a car elsewhere. We did get our money back, but spent way too much time (and money on Ubers) on something that should have been pretty straightforward. I will never rent from Nu again.
8.0 ExcellentMar 21 2022
This time (as opposed to a couple of weeks ago when I had a reservation and they canceled it) was good. It was fast.
2.0 MediocreMar 16 2022
They didnt give me the car I reserved, it had half a tank of gas in it and I had to wait an hour and a half for the car when I landed. The lady behind the counter was incredibly rude and unhelpful. One of the worst rental experiences I've had
2.0 MediocreMar 16 2022
Had to cancel because they close at 5pm and my flight was coming in later than 5. They wouldn't hold the car until the next day for me (even though I already paid for it).
2.0 MediocreMar 7 2022
Directions to find the office or not communicated. Had to go look it up on the website and then make arrangements to get there. When I got there they had no car for me so they canceled my reservation and I was able to book a car with Avis in two minutes on my phone. I’m still waiting for my refund to appear in my credit card account.
4.0 OkayMar 7 2022
Had to wait more than an hour after the scheduled pickup time for a car because it hadn’t been returned yet. Same excuse given to at least 5 other people at same time. When I did finally get a car, it was dirty inside and out, and the muffler was loose and rattled. Didn’t notice the muffler rattle until after I left the rental lot. I was not impressed and will not use NU again.
Rated no. 15
Payless
5.7 Okay (315 reviews)
1 location in Los Angeles Airport
Payless
Locations in Los Angeles Airport
  • 6
  • 6.2
  • 5.5
  • 5
  • 5.9
Recent reviews
10.0 ExcellentJun 14 2020
Nice car rentals
3.6 MediocreApr 15 2019
We reserved a car, specifying no insurance. When we were told to sign, we were not asked or told that the sales person had us signed to have insurance, adding to the cost. We were in a hurry, through we had a membership, but there was no express checkout line. We were charged more, dishonest!
2.0 MediocreApr 9 2019
Cancelled reservation without telling me due to my delayed flight. Terrible customer service.
8.0 ExcellentMar 2 2019
friendly staff, very easy drop off, good selection of carsThe Facility might be modernized some but it is an older building. It just looks a little run down. The cars have a lot of miles on them but are in good shape.
2.0 MediocreFeb 4 2019
High late fees Very slow transportation shuttle
8.4 ExcellentFeb 1 2019
Everything was pretty convenient. Great price for a good car. No one hassled me about add-ons, etc, airport shuttle was quick, pre-paid gas price was actually pretty good, fairly nice people.
9.6 ExcellentOct 29 2018
Great price. Car in good condition.Had to wait a little while for an agent to check the car in. Shuttle a little slow to drive back to airport.
3.6 MediocreOct 5 2018
Willie at the Return facility. Very professional and helpful.Everything else. Car was dirty and basics were neglected such as cleaning the inside (windows, etc.) or event the outside.
4.0 OkaySep 6 2018
Lost our reservationDidn’t have a car for us. Had to go elesewhere.
4.8 OkaySep 1 2018
No license plateWe got pulled over for no rear license plate. Woman at pickup was rude. When we could not understand what she was telling us - she just kept repeating it with no additional explanation. They have you just go over by yourself and pick out a car when they are all parked in so tight there are few options. They are also mostly kias even though your reservations says Toyota or something similar for midsize car. Misleading and unhelpful.
Rated no. 16
Ace
4.2 Okay (190 reviews)
1 location in Los Angeles Airport
Ace
Locations in Los Angeles Airport
  • 4.8
  • 4.7
  • 4
  • 4
  • 4.5
Recent reviews
2.0 MediocreMay 30 2022
They did not help when I was booked on line was not the price they gave me they over charge the customer service was very rude I will not rent from Ace again very poor service we turn around and went somewhere else much cheaper and customer service was very friendly and willing to help
2.0 MediocreMay 25 2022
I reserved and paid for a luxury sedan (Infinity Q50). They provided a standard sedan (Dodge Charger) with no credit or refund against my fees. They also charged me $90.00 for picking up the car early. This is a classic criminal bait-and-switch fraud operation. A scum company. What could have been better? For starters, they shouldn’t have been deceptive and deliberately dishonest. The counter person told me they didn’t even have the model I booked in their fleet. Total liars and fraudsters.
8.0 ExcellentMay 8 2022
Overall experience was very good
2.0 MediocreMay 1 2022
The rental price was very interesting but then they insurance is more than double of what we paid a week before with another company. Complete scam
2.0 MediocreApr 24 2022
Bad service and bad deals
2.0 MediocreApr 19 2022
We didn’t even get the car and the associatr had no intention of helping us.
2.0 MediocreMar 31 2022
What Pinay no cheating on car you make reservation at that time you come you say you don't have a car and you Want Us to upgrade the car I reserve A cost $70 a day and they want me to upgrade to a 250 a day
8.0 ExcellentMar 29 2022
Ease drop off and shuttle to the airport. The line to get a car was pretty long and slow. Give yourself at least an hour for that process.
2.0 MediocreMar 19 2022
got scummed
2.0 MediocreFeb 21 2022
The car was perfect, the customer service was horrible. They also add a bunch of hidden fees aside from what is quoted by kayak.
Rated no. 17
Economy Rent a Car
3.2 Mediocre (394 reviews)
1 location in Los Angeles Airport
Economy Rent a Car
Locations in Los Angeles Airport
  • 3.6
  • 3.7
  • 3.2
  • 3
  • 3.6
Recent reviews
2.0 MediocreJun 17 2022
Deceiving pricing
2.0 MediocreJun 17 2022
Horrible. Do not rent from here. Wouldn’t accept insurance offered with booking. Blame customers. Poor customer service.
2.0 MediocreJun 17 2022
The car was great: late model, good shape, clean Nissan Altima. The pick-up was terrible: 2 shuttle rides from the airport where the shuttle pick-up spot at LAX was not clearly marked (had to ask 3 other misc. shuttle drivers to figure out which bus to get on. It took us to a parking lot where we got on a different van to go to the hole in the wall rental counter where people were standing out the door in a dingy room with frustration so thick you could cut it with a knife). They demanded printed or email proof of your own insurance policy number and it’s limits and coverage at the counter during a multi-staged attempt to sell you their own. Nobody was prepared for that. The man next to me decided to just pay for it in frustration to get his car and get out of there until they told him the cost and it tripled his amount. It took an hour and a half for them to process myself and the other 4 customers at the counter. Drop-off was painless accept for the 30 minute wait for the van to take us back to the airport. Some of the individual employees were nice but the experience was terrible. DON’T DO IT! The only thing worse than renting a car there might be working for the company at the rental counter…talk about hating to get out of bed every day!
2.0 MediocreJun 13 2022
This company was horrible. I highly recommend NOT using them EVER!
4.0 OkayMay 30 2022
Got a very good rate online, but when we got to the agency to pick we were told that we couldn't decline the insurance and use our own insurance provided through our travel credit card. The insurance we had to purchase ended up being more expensive than the rental itself. The whole place had a sketchy vibe, but in the end, it worked out and there were no issues. Use this place if you're in a pinch.
8.0 ExcellentMay 27 2022
Excellent value. Friendly staff. The process to pick up the car initially was a bit slow, but these things happen.
2.0 MediocreMay 24 2022
There was no shuttle to the rental from the airport when I landed. Having ubered there, found the office closed. Had to make other arrangements on the spot.
2.0 MediocreMay 22 2022
Staff was very rude. Not willing to accommodate. Not friendly and was rushing to get to the next person. We had to walk to the rental location becos the shuttle was not available. They did not want to help so we had to take an Uber to another rental agency and pay more and get a car we did not want. Very disappointing.
2.0 MediocreMay 20 2022
Terrible operation. Please just give the Google reviews for this location a read.
2.0 MediocreMay 19 2022
The customer service was extremely poor. They were rude. Had dirty cars. Gave the wrong directions to get to them from the airport. They tried to charge me extra twice for car insurance that I declined. I have full coverage insurance and they tried to tell me I didn’t have enough. They said they needed to know my deductible and I showed them it on the car. Just seemed to be trying to find anyway to make extra money.
Rated no. 18
AMPM Car And Truck Rentals
6.6 Good (50 reviews)
1 location in Los Angeles Airport
AMPM Car And Truck Rentals
Locations in Los Angeles Airport
  • 6.4
  • 6.9
  • 6.7
  • 6.3
  • 6.9
Recent reviews
3.6 MediocreMay 3 2016
The representatives were very nice. I received a prompt call from a very nice person after my complaint about my experience. I was refunded the extra $10.00 I had been charged to get me to the airport in time to catch my flight.Hidden charge - about $4.50 more than quoted by KAYAK. I had to pay $4+ for the inconvenience of waiting longer (they only run every 15 min) for a shuttle; than having to wait 15 mins for another pick up to take me to the car rental. The car was old and smelled. The carpeting was coming away from the floor.
6.0 GoodApr 29 2016
Good price. Ok servicePrice and the convenience of renting. No hassle and queuesCar was not well maintained. Stains on seats. Smell of cigarette smoke
8.8 ExcellentApr 27 2016
So friendly and helpfulThe staff is amazing
2.8 MediocreApr 26 2016
AMPM was just bad newsThey mixed up my pick up time. I was scheduled to pick up my vehicle at 12 noon, they had me picking up at 2pm. She was adamant about this 2pm pick up time until I showed her my reservation on my phone. After this got worked out, she told me that they not only didn't have the vehicle I requested, they only had one vehicle on site- a gigantic minivan, which isn't ideal for city driving. When returning the vehicle they drop you off about a mile away from the shuttle because, in our driver's words "We don't pay to enter the parking lot" A mile walk carrying luggage at the end of the trip isn't how you want to end a trip.
2.8 MediocreApr 25 2016
Totally unhappy with my service.The priceGot a very dirty car. My pickup appointment was delayed by half hour due to short staffing. When returning the vehicle, i was treated poorly by staff. They weren't attentive in any way. Received a discount but i had to prove the vehicle was dirty...soo glad i took a video.
4.4 OkayApr 23 2016
Took me over 40 minutes to get a car. First car I got had broken trunk lock. Instead of replacing this car, stuff starts to guide me how should I close this trunk. Overall, if you want cheap car, this is the place to go. If you want normal service, I wouldn't recommend this place.
10.0 ExcellentApr 22 2016
- everything was fast and to-the-point - i forgot my credit card and was able to rent with debit - i was able to provide proof of insurance for my car at home to avoid buying their insurance - price unbeatable- not a real con, but would be easier if you could take one shuttle to/from the office (but FYI you can get a drop-off at the terminal for a $10 fee)
10.0 ExcellentApr 18 2016
Really great rate, received a much better car than expected.
10.0 ExcellentApr 17 2016
Pick up and trip off
8.0 ExcellentApr 17 2016
Great priceI liked that the service was the cheapest I found for the weekend. I have rented out of LAX before and I have waited over 30 minutes to get the right shuttle to arrive. This shuttle went around pretty frequently, and you end up in a random lot but AMPM is there when you arrive, ready with your car. They take you back to the hotel where their office is and process your paper work. The process is pretty quick and the service is great.The cars could use a car wash, at least the one we got. It wasn't very dirty, and we did't mind it too much, its just when you rent a car you expect it to be clean. For the price and the service it's not too bad.
Rated no. 19
GREEN MOTION
4.1 Okay (70 reviews)
1 location in Los Angeles Airport
GREEN MOTION
Locations in Los Angeles Airport
  • 5.9
  • 5.3
  • 4
  • 4
  • 4.1
Recent reviews
2.0 MediocreJun 12 2022
Didn’t rent me the car with passport
2.0 MediocreJun 6 2022
It took us an additional 3 hours to get our car rental, including waiting for the first shuttle to get to a parking lot, waiting for the second shuttle while fighting with other Green Motion customers to get on it, waiting in line to check out, finding insurance information, then figuring out how to cram my 6-member family into the "7 seater" they offered us. It was a nightmare. My 8 and 10 year olds complained the entire time because they had no leg room. I cannot discourage renting from this company enough. Do not do it! You'll be pissed before even starting your vacation.
4.0 OkayMay 31 2022
Pick up was pretty straightforward. Car was clean and ready to go. They offered a shuttle to the airport after returning the vehicle, which was a big selling point. They rechecked our rental return dropoff time and our flight time and said it all looked good. Drop off was chaotic and frustrating. There were no clear directions for what to do with the car other than a small arrow-shaped sign stating "returns". It was a dead- end drive, so the cars that parked to "return" were inspected, but then needed to reverse back out of the lane to a ramp that led into the building. This resulted in new returning cars blocking those that were inspected and needing to be backed out. I was told to park in a parking spot while they would "clear it out for me". Then 2 additional returning cars drove up into the cleared out "returns" lane. It was very uncoordinated. Super irritating for me to see people who were later dropping off their rentals to be serviced before me as I was awaiting further instruction. Two shuttles came and left in the time I was waiting to give back my keys and sign off. We arrived at 2:10 pm to drop off the car and did not get onto a shuttle until after 3. Our flight was at 4:20! Other passengers were also frantic about flight times, while the shuttle driver had left the van to go help the returns staff move cars. He yelled at one passenger saying "you're not my only customer, I have others!" They then held back our full shuttle while someone else was outside disputing their bill. Driver then proceeded to cram more people than there were seats for into the shuttle. Thankfully our departure gate was the 2nd one, but we had so much stress about whether we'd make it through TSA and onto the terminal shuttle connection and to our gate. I would not recommend this rental company.
2.0 MediocreMay 17 2022
The inside of the car was clean. But I didn’t like that I had to wait a long time to get my rental and they changed me extra fee which it was optional and they didn’t tell me that. However they couldn’t do a refund and I had to wait a long time to talk to someone about it. They are not organized at all.
4.0 OkayApr 11 2022
Good- free shuttle to the airport, very easy drop-off Bad- Value for the car, employee we had (the gentleman from Jamaica) was rude and passively aggressive. We rented a mid-sized vehicle to save on fuel. Upon arriving one of the employees attempted to upgrade us to a jeep. When we refused, we were informed despite our reservation, cars are on a “first come first serve basis”
2.0 MediocreMar 30 2022
They lied about everything. It’s not unlimited miles and they don’t tell you to bring an utility bill for proof you’re a resident. Horrible service. Had to cancel my reservation.
2.0 MediocreMar 29 2022
Nothing, everything!!
2.0 MediocreFeb 28 2022
Booking voucher clearly stated that no additional money after pre paid reservation was made. After having picked up the car we were required to pay almost the same amount of car rental in additional "insurance and toll fee". Almos felt like a hustle. It took close to one hour to pick up car even though there was only 3 people head of us in line. On the positive side, drop of was smooth an swift.
10.0 ExcellentFeb 17 2022
The staff was friendly. The car was clean. The whole process was quick and easy. They even shuttled my family and I back to our airport terminal after we dropped the car off.
4.0 OkayJan 24 2022
It was my first time renting a car, and it was not made explicit that I had to bring my insurance information with me, or otherwise pay $70+ for their insurance. Also, it took a long time to pick up the car.
Rated no. 20
State Van Rental
8.7 Excellent (16 reviews)
1 location in Los Angeles Airport
State Van Rental
Locations in Los Angeles Airport
  • 9
  • 8.8
  • 8.6
  • 8.7
  • 9.1
Recent reviews
8.0 ExcellentMay 24 2022
My experience with State Van Rental was ok. The attended was professional and explained there process. What could have been better….. an updated van. I like how the attendant came and picked us up and drop us right off at the drop off area for our flight. In my next travel if a van is needed I will use them again.
7.9 GoodAug 2 2021
We got to the office to drop off the van we rented at 7:35am and the office was closed. We had to wait for the manager to get there. Who arrived at 7:45am, and the everything worked out fine and seamless, but we got a little nervous because no one informed us the wouldn't be working.
9.2 ExcellentOct 24 2020
The car wasn’t in a perfect condition but was ok.
10.0 ExcellentOct 10 2019
Lindon was Super helpful and friendly when I called ahead to confirm the reservation AND the day of! We’ve worked with other companies, but will be returning to State Van rental because of his excellent customer serviceIt would have been better if they had high-ceiling or Promaster cargo vans
10.0 ExcellentJun 24 2019
Helpful and friendly staff. Smooth experience.
10.0 ExcellentMay 14 2019
The staff was very friendly and everything was handled professionally and in an organized way. The tips given helped us :)
9.6 ExcellentNov 26 2018
Excellent drop off.
10.0 ExcellentAug 6 2018
Juan and George provided excellent customer service at pick-up and drop off. Thanks to both of them our experience with State Van Rental was great.We were unable to travel from Nevada to Arizona due to mile restrictions. Also, that we had to pay extra for a second driver.
Rated no. 21
National
7.8 Good (27 reviews)
1 location in Los Angeles Airport
National
Locations in Los Angeles Airport
  • 8
  • 8
  • 7.7
  • 7.7
  • 7.5
Recent reviews
10.0 ExcellentMay 1 2022
I’ll definitely be renting from This location again!!!
10.0 ExcellentApr 7 2022
Excellent staff and overall experience. Would rent a car from National again.
10.0 ExcellentAug 6 2019
The staff was friendly and got me my car fast.
2.0 MediocreJul 24 2019
the rate was not honored and wanted to triple the cost. the agent claimed a "glitch" in the system had given me that rate and adding 12 hours to it 9 am vs 9 am voided my ratei wish i could had added 12 hours to my reservation without triple the cost. i cancelled and went thru to costco still at a higher rate but lower that this agency
5.6 OkayJul 23 2019
Helpful and ConvinientOffer Prepaid Caar Rental, I spent more than the offered $39 per day
10.0 ExcellentSep 18 2018
Always choose nationalAlways choose national. Easy to pick up gray car. Easy to get out the airport. Easy to find the shuttle.Nothing comes to mind
10.0 ExcellentJul 5 2017
EasyDrop off was fast and the shuttle bus got me right where I needed to get LAX.
9.2 ExcellentApr 12 2017
Never got the rear-view camera working, and BMW's controls (esp the gear shift) took some getting used to.
2.0 MediocreOct 30 2016
The Worst Scam of my lifeAnother tipical rent a car company whose main purpose is cheating their clients. My best advice is avoid to rent a car with these scammers.
Rated no. 22
Europcar
6.5 Good (21 reviews)
1 location in Los Angeles Airport
Europcar
Locations in Los Angeles Airport
  • 7
  • 6.9
  • 6.4
  • 6.1
  • 6
Recent reviews
8.0 ExcellentJun 17 2022
My experience was very good overall. It just took a long time for the shuttle to arrive at the airport.
2.0 MediocreJun 9 2022
Difficult to find the place and no assistance at all
2.0 MediocreApr 21 2022
Had to cancel. No customer service. Kept been passed on from Fox to Europe Car and back. No Live agent. Booked Budget instead.
2.0 MediocreFeb 20 2022
Do not use Kayak, destroyed the start to a dream holiday. Never again,
6.0 GoodFeb 10 2022
Honesty from the man who checked us in at the beginning of the car hire.
10.0 ExcellentApr 24 2019
Prompt service, clean car, easy drop off, no extra charges for insurance or 2nd driver
9.6 ExcellentMar 3 2017
Very efficient once we got to the counterSupplying car not as specified although in hindsight havng seen the one specified we were grateful that we got a different model
5.6 OkayFeb 19 2017
Advantage LAX from a management point of view was disastrous. Not only did they not have an SUV per our booking, it took over TWO HOURS to get from the kerbside outside the airport waiting for their shuttle bus, to completing the paperwork and being given the car. Would never use again.
7.2 GoodApr 13 2016
Not the car I booked...Sat NAv was a waste of timeBrand new car Easy drop offWas a smaller model than booked - I booked a Jeep Cherokee or similar - got a Jeep Patriot which is considerably smaller. Added the GPS - waste of time! The signal constantly dropped out and then tried to re-route taking us off course. If we'd have followed the instructions we would never have got out of LA!
Rated no. 23
Silvercar
6.5 Good (5 reviews)
1 location in Los Angeles Airport
Silvercar
Locations in Los Angeles Airport
  • 6.8
  • 6.8
  • 6.4
  • 6.8
  • 6
Recent reviews
8.8 ExcellentDec 30 2019
Te staff was great at all timeThe cost seems a little bit higher even understanding the Audi brand all fleet
2.0 MediocreDec 3 2018
HorribleThe people at silver car were very friendly and nice and gave us a ride to another rental car service ( Hertz )I will never book with kayak again, there was no fine print stating that I had to be over the age of 22 so when we got to silver car with all of our luggge expecting to get a car we were turned down because of age requirements!!! There was also no way for me to get my 48$ back from what I put down on the rental because I booked through a 3rd party app. So yeah KAYAK y’all suck . Go to HERTZ
10.0 ExcellentJun 19 2018
AwesomeGreat experience
2.0 MediocreFeb 20 2018
AvoidThey demanded I install an app or my reservation would be cancelled the day before I left. I cancelled.
Rated no. 24
NextCar
6.4 Good (14 reviews)
1 location in Los Angeles Airport
NextCar
Locations in Los Angeles Airport
  • 7.2
  • 7.4
  • 6.4
  • 6.1
  • 7
Recent reviews
8.0 ExcellentJun 23 2022
Was exceptionally uncomplicated. Decent car, no hassle.
4.0 OkayJun 21 2022
Smelled of cigarette smoke, and inside of the front windshield was FILTHY.
6.0 GoodJun 8 2022
The instructions and convenience to pick up the car are awful. You have to go to the most random parking garage attached to the Renaissance Hotel. Was very difficult to find and not very convenient. The staff was nice and the car was good, but felt like I was renting a car in a third world country.
4.0 OkayJun 2 2022
There were no shuttles when I arrived. I was told to take an Uber and that I’d be reimbursed. The Uber was $45 and I was not reimbursed until I asked about it upon my return.
8.0 ExcellentMay 29 2022
Two things that I really didn't like! First it was the price increase compared to the website, almost doubled the price from the website plus insurance! The second thing is the location, it doesn't say ANYWHERE where this rental car place is situated, there is no shuttle to the rental, we found out that there is one but it is to the Marriott, because the rental place is on top of this rennaiscence hotel by Marriott. We had to search and walk for a good while because we took the wrong shuttle.
2.0 MediocreMay 25 2022
They I asked customer service why there was a additional charge, the. He proceeded to mother fuck me and then called my wife a fucking dumb bitch when she wasn’t even on the phone.
10.0 ExcellentMay 5 2022
Good
10.0 ExcellentMay 2 2022
Was offered an Ez Pass for $15.00 but was never given it. Was charged for it but it was not deducted from the bill when we told them we never got it.
6.0 GoodApr 13 2022
Car rental process was extremely slow and poorly executed. Will not use them again.
Rated no. 25
Black & White Rent A Car
5.5 Okay (4 reviews)
1 location in Los Angeles Airport
Black & White Rent A Car
Locations in Los Angeles Airport
  • 7.5
  • 5.5
  • 5.5
  • 5.5
  • 5.5
Recent reviews
2.0 MediocreMay 9 2022
予約後メールで問い合わせても返信無し。 空港ピックアップも1号車で10分の距離なのに1時間近く待たされた。 12日間のレンタルにしたが追加の保険で500ドル請求された。フリーマイレージも1800(150miles x 12 days)マイルついていたのだが、予定により2日早く返却したら、12日分払ったのにも関わらずその二日分をフリーマイレージの制限から外れると主張され1500マイルに。追加請求された。おかしいから上司に聞けと言ったらフロントの黒人スタッフは俺の仕事じゃない、と。。 営業時間も説明書と実際が異なり、営業時間ギリギリに行ったら閉まってた。 They are super unkind. They never reply my inquiry even though i sent a few messages right after booking. -No reply -Additional insurance was 500 USD for 12 days -Free mileage was 150 miles per day.i returned 2 days earlier but the 2 days was not inclided in the free mileage even though i paid for 12 days Anyway this is the worst experience in my stay. NEVER recommended
8.0 ExcellentDec 21 2021
Make sure to call the number for a pickup in a van to the rental location. ( about 15 mins away from the airport)
2.0 MediocreNov 6 2021
Never picked up my car yet still had to pay full rental fee. I tried to explain my flight was delayed and I couldn't make in time to pick up my car before the shop closed so I had to cancel. These were circumstances beyond my control but this business charged me a cancellation fee that was equivalent to the full cost of my rental. What a ripoff!
Rated no. 26
Priceless
4.6 Okay (2 reviews)
1 location in Los Angeles Airport
Priceless
Locations in Los Angeles Airport
  • 5
  • 5
  • 4
  • 2
  • 7
Recent reviews
4.4 OkayAug 18 2016
Girl at check in was niceNo license plate on car. Drop off was either pay $15 or wait 30 min for airport shuttle. Unprefessional way to do business
Rated no. 27
U-Save
3.1 Mediocre (4 reviews)
1 location in Los Angeles Airport
U-Save
Locations in Los Angeles Airport
  • 4
  • 3.5
  • 2.5
  • 3
  • 2.5
Recent reviews
6.4 GoodSep 5 2017
Hidden TermsThe car was new and clean.They rely on Carrentals.com which has a horrible customer service experience. I wanted to adjust my booking, but Carrentals.com insisted that U-SAVE policy would not allow it unless I booked another car with them. When I arrived to pick up my car, U-SAVE mandated that I purchase third party liability insurance from them as they don't accept Canadian or international insurance coverage. This consequently raised the cost of my rental by another $250. I will not use them again.
2.0 MediocreNov 1 2015
the company doesnt exist!! it charged my credit card and thats it. no car, no money back!!!
2.0 MediocreOct 29 2015
Fraud Alert!! This company is a scam.The numbers given on the reservation - one was the corporate HQ in Mississippi which didn't answer the phones and the local number was a disconnected Verizon wireless number. No shuttles despite advertisement, and when I took taxi to the address in the reservation there was no such business there. What the heck? This wasn't at any small airport, it was at LAX. Several hours later when I'm already in another company's rental car I got a call back from the HQ who said the reservation email must have had old phone number and address. As for the shuttle, they would have needed me to take a shuttle to a private parking garage telling them I'm using their lot and then crossing the street. That is shady as heck. Too bad for them I already listed this as a fraudulent/scam charge on my credit card. Lady at HQ said they would fight it, and I broke my cool and told them to suck an egg. Good luck getting your $32 from me.
2.0 MediocreOct 12 2015
2 types of insurance and the car still wasn't coveThe weather on the day of pick up was pretty good.The Alianz insurance I paid for during the online booking process only covered me for personal injury. When I arrived at U-save, I was forced to pay extra for the mandatory liability insurance required by the state of California. I had paid for two types of insurance and still had no cover on the actual car I was driving. I've rented cars through a number of companies in L.A and wasn't surprised to be screwed with the insurance. There's room in the market for a rental company with transperancy, maybe U-save could be the change.
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8420 travellers who hired a car in Los Angeles Airport gave the car agency they used an average rating of 6,6

Car rental locations at Los Angeles Airport

Good to know

Most popular agency

Alamo

Most popular car type

Mini

Average price

R1 835/day

Good deal

R1 447/day

Top tips for hiring a car at Los Angeles Airport

  • Los Angeles Airport car hire is a convenient option to consider due to the vast urban sprawl that surrounds the region, often best explored by car. This way, you can easily navigate your way around famous tourist sites such as Hollywood, the theme parks, and the Venice Beach Promenade and Santa Monica Boulevard. You can also cover more ground by car and venture further afield along the extensive coastline or travel inland to explore the hiking opportunities, the famous Death Valley National Park, or the orange groves of Orange County.
  • Hiring a car at Los Angeles Airport will connect you directly to the major interstates and freeways that surround the airport. Located around 16 miles from central Los Angeles in the south-western district of Westchester, you can access Interstate 405 as you exit the airport. Alternatively, you can use State Route 1 or the Interstate 105.
  • Most car hire companies at Los Angeles Airport are open 24h per day, enabling you easy access to their facilities, regardless of your arrival time. You can find an Interactive Visitor’s Information Centre in the lower level of the Arrivals Halls, near to the Baggage Reclaim islands, where you can access local information, navigation routes, and courtesy phones for your convenience. There is also a unique therapy dogs programme to help you de-stress and prepare for your onward journey.
  • On your return to Los Angeles Airport car hire parking lots, follow the signs for "Rental Car Returns". If you are travelling in via the 405 Interstate, take the Century Boulevard exit off the freeway. Remember to check with your rental company if there are any special requirements for dropping off your vehicle. Many companies offer an after-hours service, which will allow you to drop off completed contracts and car keys in designated drop-boxes, which are located in the Returns area. You can then proceed to your shuttle to your required terminal. Bear in mind, the busiest times at Los Angeles Airport are generally between 11:00-15:00 and 18:00-23:00, so make sure to give yourself ample time to arrange your return and if at all possible, try to take advantage of the mid-afternoon lull before the evening rush.
  • 25% of our users found a car hire at Los Angeles Airport for R1 447 or less
  • Book your car hire at Los Angeles Airport at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car at Los Angeles Airport