Hotels near Los Angeles Airport

Pros: Great location & the room is very comfortable; Front desk employees are very friendly & helpful :)

Pros: There was a young man by the name of Reza… Omgggggggggg this young man was EXCEPTIONAL… his personality was professional and kind, I have been traveling to LA for 21 years and have stayed at the Sheraton Hotel at LAX 18 out of those 21, the shuttle bus guy was rude upon us checking in… Reza noticed that I was upset and generously he offered us discount parking and just immediately changed our thoughts about the Residence Inn…. Thank for adding this young man to your staff because he is definitely a team player! I offered to tip him and he so genuinely replied…”no ma’am this is what we are” this is a team effort!!! I appreciated him being accommodating, Reza, is one amazing employee!

Cons: The pets and some of the guest were hanging outside smoking marijuana 🥴…But that’s just personal! At night it was uncomfortable to walk by them! Oh and the elevator in the garage needs major repairs!

Pros: Breakfast was grab and go due to covid guidelines

Pros: Hotel has shuttle to and from airport. Hotel accommodate our extended van. Great service

Cons: Called to verify park ride rate. Got to hotel quoted diff rate. Told them I wouldn’t have stayed. Could have stayed sister prop with a wk pkg.

Pros: Our was so nice and more spacious than we expected. Will definitely choose this hotel again when we visit LA

Cons: Only bad thing was the Wifi was too slow

Pros: Loved the scenery in the room

Pros: The hotel staff was very helpful, and the restaurants on the 1st floor were good options to get inexpensive food. The room we stayed in was very spacious having a full kitchen and living room. A big plus was USB charging ports just about everywhere you could imagine.

Cons: The only negative was that we found candy bar wrappers in the bedside tables in the bedroom. Other than that everything was clean.

Pros: no

Cons: no

Cons: The room is a little dirty, there are stains in the bathroom and overall the facilities are just old

Cons: Strong stale tobacco smell in room

Pros: That it is close to the airport. Nice size television Kind cleaning staff Quiet room despite freeway outside window

Cons: Very small bathroom. Does not look like a 4 Star hotel as advertised Parking is too expensive. Mattress was not comfortable.

Pros: Close to airport

Cons: Snobby rude staff. Unbelievable

Pros: Location, restaurant, shuttle

Cons: Shuttle drop off location, clean the room, update the room. This is a Hyatt Regency but felt like a La Quinta with a nice lobby and a restaurant. There are other hotels close to LAX, don’t pick Hyatt Regency as it doesn’t live up to the name.

Pros: Its super close to the airport. if you can walk 9 minutes to the hotel its a great deal.

Cons: The airport is in road change mode therefore waiting for the shuttle is onerous maybe 30 minutes to hour because of the traffic. It is actually a 9 minute walk!!!! I would suggest walking if you don't have too much luggage. It does no good to take a uber or a taxi because they are displaced outside the airport and you have to take a bus to get there.

Pros: Quiet, close to airport

Cons: Front desk staff was very rude and didn't smile all 4 times I went to the front desk

Pros: N/A

Pros: It was very close to the airport and had shuttles to and from every 10 to 15 minutes. Very handy. Lots of places to eat in the lobby area.

Pros: Proximity to the airport and cleanliness

Cons: Self Parking in an unmarked quick park building was inconvenient. Should have your name on the building somewhere.

Pros: Well kept, clean, modern and friendly staff members! All you need at the airport property!

Pros: Came with a group of the friends and the hotel was very nice. The staff is very accommodating and the hotel is very clean. I would definitely recommend if your looking for something near the airport that’s not too expensive.

Pros: Liked location, price, shuttle, and that decent food choices were available after 10pm

Cons: Rooms rather sterile.

Pros: Had an excellent experience, staff accommodating and friendly, one of the better hotels I’ve ever visited

Cons: No suggestions. Great hotel

Pros: Clean, quiet.

Cons: Just coming off a red eye with my wife and kids for a few extra hours of sleep during our layover; the decor was a bit over the top and certainly not what we expected from a Hyatt Regency. Weird 1950's lighting. Limited bathroom privacy. The whole room felt like a spaceship. This property shouldn't be a Hyatt Regency; it felt more like a W or an edgier brand. Hyatt Regency at other properties feels classier; this was too modern and hip for a family running on fumes.

Pros: Newly refurbished, stylish and clean. Staff were excellent and willing to help with anything.

Cons: Nothing negative

Pros: Juan in the bar was great. Got us food when we needed it and he was very pleasant, helpful and friendly. He should be commended for a job well done. He went out of his way to help us.

Pros: Long term parking is next door.

Cons: Major construction of hotel going on. Met by Security on the way to our room- apparently it it had been trashed by the previous guest and not cleaned. Why would you check us into that room? Dark roast coffee only- most hotels offer a medium.

Pros: The room was nicely updated.

Cons: Hotel is under construction. The construction noise started at 8am. The staff was unable to compensate me because I booked the hotel through KAYAK.

Pros: Location go LAX. Accommodated late check out.

Cons: Overnight parking seemed a bit expensive. Cleaning staff came in multiple times with the do not disturb sign out.

Pros: Convenient to the airport

Cons: The hotel did not inform us that construction was being done on the floors starting at 6am. Needless to say, the stay was uncomfortable, disturbing and very noisy. So much so, that other guest were opening their doors to the hallway, to see where the noise was coming from. When I called down to the front desk, multiple times, to complain, nobody answered. When I check out and asked to speak to a manager, they said they couldn't do anything about it, and was not able to compensate me for my inconvenience.

Pros: Great location for flying in/out LAX. Good restaurant options. Wifi good. Shuttle available.

Cons: Shuttle took half hour to get to airport which could be 5-10 min walk. For location they should provide maps for walking to hotel/airport. No operable windows. Room had problem with AC which was eventually fixed but took too long.

Pros: The room was great! And the hotel overall was beautiful. Valet was quick and efficient.

Cons: Staff at front desk wasn't very helpful or attentive. The shuttle bus driver was wonderful though.

Pros: Proximity to LAX and runs round the clock. Perfect for an early, early flight.

Cons: They are heading down the upgrade trail - so it will still be convenient but not nearly the value.

Pros: - free shuttle from to/from airport - very comfy bed & pillows

Cons: - walls where much too thin. I could hear everything on either side of me.

Pros: Ease to LAX

Cons: Under Construction. Room was missing side table. Bathroom toilet seat not screwed down; shower head falling off. AC vent into room was quite dirty.

Pros: Liked the proximity to LAX and the free shuttle

Cons: Only 1 front desk staff member at a high volume time. Had to wait over half an hour to check in when it was already late and had an early flight the next morning

Pros: Convenient and shuttle to LAX.

Cons: rooms are very dated and some deep cleaning needs to happen. Windows that don't open. Food at the lounge is very poor. Service there is not so great either.

Cons: I know the Hyatt just took it over and the place is planned for a renovation but at least keep what you have clean!!

Pros: Great staff.

Cons: Everything else. Old stinky carpets, nasty bathrooms, dusty curtains and so many other things. It is the single worst experience in hotels in my lifetime.

Pros: Convenient with lots of shuttles to/from airport

Cons: wet patches on carpet in room, beds felt a bit old

Pros: Location location location. If you are arriving or departing at odd hours early in the morning or late at night, this is a reasonable place to stay while in transit.

Cons: Smelled like old cigarette butts and stale farts.

Pros: The room was clean

Cons: The staff from the beginning was very RUDE. I pulled into the hotel and was told that it was only valet. I felt that I was treated like a second class citizen the minute I got there. The valet told me that I could leave my car for twenty minutes to check in and then I would have to leave and go to the self parking lot a street over. The lady at the front desk was absolutely horrible. She was not friendly and did not make me feel welcomed. She just checked me in and that was it. There was no mention of the amenities or anything like that. I had to ask her to point out the elevator. I have never had an experience like this. I would definitely not recommend this hotel based on its staff.

Pros: The bed

Cons: Dirty windows, weak shower head.

Pros: Have a baggy of breakfast items.. friendly front desk staff.. no problems. Although they need thicker shower curtains/different fabric b/c water gets on the floor.

Pros: The breakfast to go was very good and enough.

Pros: De location and excelente atention

Cons: N/a

Pros: It was very clean and comfortable. The staff was so pleasant and helpful. I definitely recommend staying here.

Cons: I have nothing negative to say about my stay.

Pros: Ulysses and Kenn provided excellent customer service while we stayed at the hotel. We were extremely close to the airport which was a plus. The hotel and room was nice and clean. Would select this hotel again.

Cons: N/A

Pros: Breakfast bags are ok...keeping in mind Covid rules..

Pros: Location, price, cleanliness

Cons: Actually everything was outstanding

Pros: Loved the ease of the airport shuttle! Grub hub delivered quickly to this location for dinner and desert as well.

Cons: The coffee pot had clearly been misused by the previous customer. Wasn't able to use it during our stay because of it no longer being functional. Bummer the pool and hot tub were not available due to covid restrictions, no breakfast either.

Pros: More than adequate bed to sleep in between flights. Clean.

Cons: Excellent

Pros: Clean rooms, free parking, breakfast included (although I didn't try it).

Cons: WiFi is slow and not too reliable (I was disconnected at least 3 times within 2 hours), elevators are very slow, the rooms are dated, and there's a slightly musty smell.

Pros: Appreciated the location and good breakfast

Cons: Upon our arrival, our room smelled of Body Odor. After turning on the A/C it went away

Pros: The location was perfect for our visit. Breakfast was very nice. The rooms were clean, staff were friendly and courteous I will be there again in a few weeks

Pros: Best hotel near LAX for a quick overnight stay! Very close to LAX with a quick free shuttle pick up. The shuttle bus driver was the best ever! He was courteous, friendly and took all of our heavy suitcases from the shuttle to our room and then back the next morning!!

Pros: Breakfast was good. Staff was very nice. Quiet for location.

Cons: Elevators take a while to arrive from each floor.

Pros: We missed our flight home, so after already checking out and heading to the airport to book another flight, they offered to keep our bags there and sent the shuttle out for us so that we could enjoy a couple more hours in Los Angeles. Very clean, very comfortable, and surprisingly quiet for being located so closely to the airport. Would stay here again!

Pros: The location was the only thing this hotel had going for itself.

Cons: The price matched the service & accommodations.

Pros: The room was very clean and comfortable. It was quiet even though it is in a busy, noisy area. The bed was comfortable.

Cons: The air conditioner in room 320 does not work well, we had it turned to a comfortable temperature but it could not keep the room cool. The gentlemen that checked us in, Sterling was his name, was rude and noncommunicative. We asked about places to eat and about the shuttle to the airport and he was very short and did not explain things in detail. Perhaps just a little training would help his approach with customers at the counter.

Pros: It is a good basic hotel. Good breakfast, free wifi.

Cons: I won't stay there again because it took their shuttle about an hour to pick me up at the airport- about a five minute drive. Shuttles for the other hotels came about four times while I was waiting.

Pros: I missed the memo if there was breakfast included but that would be a nice addition. Even if Continental.

Cons: Paperwork stated there would be no room service or cleaning services and they were in our room when we came back.

Pros: Hotel is well maintained. Perfect for the over night layovers!

Cons: Free parking would be nice.

Pros: Nice rooms ,great view

Cons: Small beds

Pros: It’s was very clean and the staffs was very respectful

Cons: No breakfast was service

Pros: Location , Rooms

Cons: Balcony Dirty. No Microwave Near, No WIFI

Pros: Staff.

Cons: The price for the barest of rooms.

Cons: We were denied the room when we reached the property at midnight, as they overbooked their rooms. They either asked us to take a conference room with no bed or shower or otherwise make our arrangements. The manager was so rude and told us that it is not their responsibility and they should leave the hotel. He even called a bouncer on us so that we don't ask them for a room. Eventually, we had to take the conference room, where they brought four roll-away beds for us. We had to live without and shower. The staff did not even apologize to us once and just told us straight away that there is nothing they can do. They even asked us what we would have done in this situation. Another thing we noticed is that people were checking in after we were given rooms while we were waiting for our rooms. It felt like they were being racial and only denying us the rooms based on our race. Please reach out to me if you want to see the conference room video they gave to us.

Pros: Starbucks

Cons: Distance of room from lobby

Pros: Cleanliness

Cons: Having bottled water in the room.

Pros: Overall experience was five all the way. Great staff, wonderful customer service, comfortable rooms, nice lobby, restaurants and lounges.

Cons: Parking attendants were very helpful and nice as well but the hotels policy regarding parking is very steep. The rates are extremely high and should at the very least offer in and out privileges

Pros: I had one of the renovated rooms on the 18th floor. Lights are motion sensors which was pretty cool and an interesting way to save power. Loved the M club lounge the best though and the view is incredible! Over LAX airport. Bed was comfy, desk lighting great. Definitely consider staying here again. I was allowed a 4pm checkout with Marriott benefits - yay! Especially because I had a late flight out.

Cons: The ceiling panels in the bathroom had lifted up which wasn't a great look. Only 2 panels. I tried fixing them.

Pros: The staff were wonderful and helpful specially D antoine.

Cons: I like the enthusiasm of the hotel and the safety,I move from ventana hollywood hotel to marriott because my rental car were vandalized and they should told me about the safety,but they didn't.I regrets my stay there and I have 3 rooms for 319$ plus taxes each room.At Mariott the prices is cheaper 100$ less.

Pros: What I'll remember most is the consistently friendly and helpful service, from first arriving to departure.

Cons: Pool was a bit cold

Pros: My kids and I love our stay... Beds were comfortable. . staff was nice and friendly.. The restaurants were delicious.. Love the pool and jacuzzi.. We had a great time.

Cons: The Wifi service

Pros: Clean, comfy beds and decent restaurants within.

Cons: Room smaller than expected, especially the bathroom

Pros: Staff helped us with the set up of a baby bed

Pros: The room and restroom was very clean and the restaurant for breakfast very good

Cons: Room is small

Pros: The pool is nice

Cons: The rooms are very very small, the treatment to the costumer is really bad. Not reccommended.

Cons: Had to wait at airport for 35 minutes for shuttle to pick me up. Unacceptable!!

Pros: Really great staff. Enjoyed the wine pairing and tasting menu at steak house.

Pros: Nice lobby and gym.

Cons: Rooms were not cleaned the best. Had to change rooms because first was dirty and rusted tub. Second room was a little better but they never came to reset the rooms during my stay and weren’t responsive when we needed new towels and toiletries

Pros: Close to airport, I didn’t have to wait for the shuttle to long, checkin was quick, very nice staff

Cons: Nothing

Pros: Proximity to airport, free shuttle, staff.

Cons: Bath tub was clean but seemed kinda dingy

Pros: The staff were friendly and the room was clean and comfy.

Cons: By the time we arrived in LAX and checked in the hotel restaurant was closed. There’s also not many places to eat around the hotel. We had to call, order and get it delivered to us.

Pros: Convenient location

Cons: Was a little bit loud from the neighbors with kids, although not really a hotel’s fault

Pros: Very clean and free shuttle to the airport

Pros: Really nice front desk guy, great room, super close to airport, and quick shuttle. Great bath products!

Cons: Parking is expensive, but you can actually book parking through the SpotHero website instead for substantial savings.

Pros: Bed was good but breakfast was not that great to me.

Cons: All in all it was good but maybe needs to be updated because my room had a popcorn ceiling.

Pros: Breakfast fair, room excellent

Cons: Good spot and facilities. A little chaotic for dinner

Pros: Location

Cons: Lack of electronic plugs

Pros: First, The employees were kind. So I could ask without any pressure. Second, The facilities were clean overall.

Cons: If you want to use wi-fi you need to pay about daily passing. I didn't feel uncomfortable about it.

Pros: nice room. comfortable bed. everything worked

Cons: Terrible pickup service at the airport. We waited a half hour for the shuttle, and finally I had to call the hotel to request a pickup. The other hotel shuttles passed by every 10-15 minutes.

Pros: Didn't know what it was. It was better then I thought. Nice staff. Nice place. Stay there again. Time and time again

Pros: Close to the airport, clean room, friendly staff, quiet, good dinner recommendations, shuttle was on schedule.

Cons: We had to move into a 2nd room because the air conditioner wasn't working in the 1st. There was a $9.95 charge for the WIFI connection. The continental breakfast charge was too much ($19.00).

Pros: The rooms were clean and comfortable.

Cons: There was no late night snack bar.

Cons: I didn't enjoy that I had to pay for parking when I'm already staying at the hotel and paying for the room it's bullshit my bank account is now over drafted 100 dollars because of this

Cons: Parking is outrageous, additional tax and no free wi-fi. Ridiculous!

Cons: $28/day parking fees! This was not mentioned at time of booking. Reserved two rooms with two double beds in each, as our party consisted of two families of four. Was given two rooms with 1 king bed in each. Staff was rude and seemed annoyed that the reservations were booked via 3rd party. Rooms were on the small side and out dated. Very small pool and jacuzzi. Breakfast buffet is $24 for those interested.

Pros: How friendly the housekeeping were, also the room was clean, easy check in and out.

Cons: That the bathroom door did not lock, also the minifridge did not cool.

Pros: Everything the first stay

Cons: Everything the second trip.

Cons: Charged $50 a night for deposit and it says nothing about that in my booking nor parking. When I booked it said all taxes/fees included. The rules say nothing about can’t set outside tell 6 so the last few days I’ve done my norm and all of a sudden today it’s a big deal. Never agian will I use booking or stay here.

Cons: Room was a little tight for amount of guest. Beds were fine. Pull out bed very uncomfortable mattress need to be replace you can feel the wires 😏😕

Pros: The property was nice but as far the spectacular view and paying for a high floor its not worth it. Its only 5 floors. There isn’t a deposit of like $100 the deposit is a nightly fee of $50 and if your on budget that something that should be in big bold letters for people to know before they arrive.

Cons: You have to use your key to get in the hotel front door after a certain time. The $50 a night incidental fee and you have to make a reservation for the pool. The pool closes at 7pm so we never used the pool.

Pros: Efficient and bigger

Pros: The service and breakfast was really good.

Cons: The COVID rules.

Pros: Location, access to food and and entertainment Close to the freeway and beaches.

Cons: NA

Pros: Bed great. Breakfast left something to be desired. No toast entire 2 weeks. Toaster broken. No cream cheese for bagels often. Orange juice disappeared for last week. Breakfast sandwich wasn’t available without meat for us vegetarians.

Cons: Better job on breakfast.

Pros: Breakfast was amazing. Most mornings there was eggs, bacon, cereal, and toast. Some mornings there were waffles, pancakes, or sweet potato mix.

Pros: Great hotel, great stuff, thank you

Pros: Let’s just say I always stay here, unless circumstances force me not to.

Cons: N/A

Pros: The room was clean and nice.

Cons: 15 dollars for parking per day

Pros: Clean rooms spacious great breakfast

Pros: Clean and new room

Cons: I didn't like for parking. Should be included.

Pros: The gal that works at breakfast time is fantastic. She is so friendly.

Pros: Definitely the chandelier when you first walk in the hotel. It was beautiful!

Pros: Very clean but the Check in was horrible waited a long time to check in . The line was very look and only 2 desk clerks. The gentleman that helped us was very helpful nice.

Pros: Overall the stay went well. The room smelled cleaned and fresh, and the staff was wonderful. Check-in was smooth, and I greatly appreciate Starbucks.

Cons: The only thing that I really did not appreciate were the number of people smoking weed right outside the lobby and the stench caught onto my clothing. Front building parking was $40 dollars a night. The hotel has a second parking for 17$ but you have to walk a good 5-minute walk down the street with all your luggage. Wasn't safe at night

Cons: Website said three restaurants, only one was open at 6 o’clock and it wasn’t even a restaurant it was a bar with self service, staff not knowledgeable.

Cons: Unfortunately, I did not enjoy my stay at the Sheraton. The cleanest of the hotel was not up to what it should have been. The carpet through out the hotel smelled badly. There was a roach on the lobby floor (alive).

Cons: They did a incorrect charge, and still have not refunded the money

Pros: Excellent front seat girl. (Late afternoon and evening on 7/7)

Cons: First room smelled strongly of cigarettes and weed. Common area outside smelled of weed. Several transients walking in and around parking and entrance

Pros: Bed super comfy, staff very friendly

Pros: The bed was very comfortable.

Cons: Food prices were a tad bit high.

Pros: Loved everything

Cons: Water in the rooms

Cons: Everything worked out excellent including the shuttle to airport

Pros: Great place to stay!

Cons: There was no coffee in the room to make coffee. Was hungry so went to the restaurant and mentioned this to the waiter and they comped my coffee with breakfast and couldn’t have been nicer. Good touch.

Cons: Great hotel!

Pros: Great food

Cons: Great no comments

Cons: Gift shop pricing

Pros: Bed was fantastic. Great room. Excellent pick up and delivery to airport (shuttle).

Cons: Everything was great.

Pros: Fitness center

Cons: Huosekipping playing music wail cleaning.ther is no insulation, you hear it for hours ...want to or not. Asking did not help.

Pros: The staff of Sheraton’s contract shuttle services were very rude to the customers. He forgot to mention my airline while stopping at T2 for other airlines’ customers and said this was my fault that he had to take me back to the terminal again. I told him this is not my job to know which terminal my airline is located. I stated that he was very unprofessional to say that this is my fault and his attitude is ridiculous, and then he told me to WATCH MY LANGUAGE?! Sheraton really needs to work on their management on contracted staff. I will never stay with Sheraton again due to this reason.

Cons: After a long day of travel we checked in and went upstairs and found out our room was a double bed not a king bed . When I called they said they ran out of kings I had booked the king several days in advance and there was no mention when we checked in. I guess they thought that we would just take whatever they gave us instead of giving us what we requested an already paid for. They promised a credit to my credit card I have yet to see. I requested correspondence in regards to the credit I’ve yet to see that as well. Also the air-conditioner was extremely loud and kept us up all night. We only had five hours to sleep before next flight so that was really unfortunate.

Pros: Gym was nice.

Cons: Food selection in hotel was not plentiful. There were small flies (plural) all over my shower.

Pros: Hotel itself very good, very comfortable and clean.

Cons: You think you are getting a good deal until you get there and realize they charge for everything, even for the wifi! It is ridiculous! Near the airport and far from everywhere else. Staff is not friendly - not recommended for family/leisure trip.

Pros: Awesome bed.

Cons: Didn't have housekeeping while staying there.

Cons: It was terrible and confusing. You had to get a voucher every day and it was far away, so you had to walk with all your stuff very inconvenient. Thought it was crazy that you had to pay for wifi too

Cons: Staff made up different policy to extort money from confused scared woman. The received numerous calls from the booking agents and their parent company but they refused to honor the stated policy. The result, the hotel took all the cash off a woman who was traveling alone and had miss her flight due to an airline agent's mistake, Their actions forced a diabetic not to eat for over 14hrs.....

Pros: I liked the view the room was ok wasn't what I was expecting (received a king instead of a double queen) Staff was very friendly

Cons: -Wasn't aware of parking so I was charged twice for going in and out -Have to pay for WiFi (Not Free) -Paid for club level wasn't able to access the club room for breakfast or the horderves with my key card -Extra $20 to get a double queen when it was offered during reservation but wasn't able to select figured since there was 3 guest it would give me double queen (said king or double queen) -Wasn't Well Informed on anything during check in -Left disappointed

Pros: Location and shuttle timeliness.

Cons: I didn't appreciate being charged for valet when I never had a car parked at the hotel. And then making an attempt to get in touch with the finance department of the hotel was nearly impossible. I left messages and called repeatedly only to never receive a call back.

Pros: Location, wait staff, pool, weight room

Cons: Smelly stain in hallway, pointed out to staff, nothing done. Gap between hall doors and floor results in noise and lost privacy.

Cons: Expensive Buffett breakfast. Expensive orange juice and coffee. Breakfast buffet tasted like it was out of a can. No selection for ala cartel for breakfast. No vegan selections. Extra charges for room service, 2 different charges. No bathtub/shower combo. Parking distance from hotel.

Pros: Valet service was accommodating and let me unload the baggage I had with me.

Cons: Nobody helped with the luggage and car seat I was lugging. Bellman with a rolling luggage cart walked right past me. Front desk was not very welcoming and friendly either. Must be because Sunday evening I was guessing. The bartender who took my food order was acting like he was doing me a favor by placing the take out order, but the hostess was friendly though and smiled when me my wife and my one and a half year old walked in.

Pros: Average hotel. I chose the hotel for a weekend stay after noting that it is listed as a 4-star hotel. I am not sure how these a ratings a made but relative to all the hotels that I have stay in, this Sheraton is likely only meeting the bare minimum of the criteria to maintain a 4-star rating. Average room

Cons: Very poor customer service. It took over half an hour to check in to a hotel that was already paid for online.

Pros: located near LAX so convenient for meeting or overnight stay for flight itinerary

Cons: Service exceedingly slow at the desk and in the restaurants. Had to ask for food 3 times before served. Desk personnel super slow - only two working and very inefficient. Took over 30 minutes to check 4 people in! Room clean but showerhead set for hobbit height. I am only 5'9" and it was at chest level. Sink fixtures loose.

Pros: Close to Airport

Cons: Not impressed. I've stayed in economy hotels with rooms that were better equipped. Its 2015 everyone needs to charge some sort of device, there is no phone charger/outlet by bed night stand. These outlets are usually at the base of a lap or something... The first outlet I tried on a wall would not hold the charger plug, the plug would just fall out of the outlet. Very nice... I did find a working outlet behind a chair. Our 16 year old son was traveling with us so we needed a room with 2 queen beds. The mattresses must be original to the hotel. The springs on our sons bed would squeak at the slightest movement. Both beds did not have comforters, so we had to call the front desk to bring some up. The service was prompt. The thermostat is outdated and difficult to use, also not lit which makes it impossible to adjust in the middle of the night without turning on a light. I guess Im the first person who has ever needed to adjust a thermostat at night. Lamps are not run by a wall switch. So if you check in late you have to walk into a dark room and head straight for the lamp. Also nice... No fridge. Not a $369.00 room by any stretch... Way over priced!!!

Cons: I pay for parking I should be free if u guest at hotel?

Pros: Nice quiet location Great location for foods Things to do are within 15 min drive Very proffesional staff 24 hour kitchen

Cons: Room isn't comfortable enough No refrigerator Non-competitive rates Tiny bathroom Parking is a hassle, valet reccomended Room service takes too long

Cons: No cleaning of room when asked for room service

Pros: Every thing

Cons: Every thing was great

Pros: the beds were large. there were two beds.

Cons: one of the beds was not made up. we asked for help to bring out bags up and inittialy were offered a trolley. we had 6 bags and porting it up on our own was hard.

Pros: Pet friendly!!!

Pros: Location and airport shuttle

Cons: Having to pay deposit after I already paid for room and no one came and refreshed our room while we were out during the day

Pros: Room cleanliness, comfortable bed, privacy,

Cons: The pillows could use an upgrade, the pillow hardly held its shape after sleeping on it for 30 mins, the walls are a bit thin so we could hear the room next door

Pros: near the airport.

Cons: microwave in room. when you ask for towels, actually getting them would have been good.. asked for them first night.. never got them.. 3 days

Pros: The pillows were SUPER comfy, however they still didn’t drown out the sound of planes taking off every 15 min starting at 6 am.

Cons: I was so excited to arrive to the hotel because it’s reputation of excellence, quality, good customer service, high-class, and cleanliness precedes them. I was truly let down by my experience here. When we got to our first room it reeked of cigarette smoke and the bed looked like Goldilocks had been testing whether or not it was “just right” for sleeping in...we asked to change rooms. When we got to the second room the bed looked like the sheets had been changed...thank goodness, but the door to the adjoining room looked like it had been tampered with. I unlocked the door on my side (just to investigate) only to find the room next door had not yet been cleaned (housekeeping didn’t stop by to clean it until 2 days after we arrived) hmmm...I wonder if that‘s why check-in times are AFTER 3 pm. That’s when I heard the planes taking off. The stay went downhill from there. When I was getting ready to order room service, not a menu was in sight. I had to call the front desk to ask where it was located in the room. That’s when we were told that room service would not be provided to guests due to covid and that we could order take out or eat outside from the Dailey Grill, the in-house restaurant (the front desk should have informed us of that at the time of check in). When we decided to stream a video, the volume on the TV was up SO high, I’m sure my family back East heard the movie! The volume button on the remote didn't work so I had to “turn the volume down” by stuffing clothes under the tv where we thought the speakers were located. It was still super loud. In the bathroom, the only lotion tube had definitely been used as it was half empty because it had not been replaced with new bottles. To add insult to injury there was--what appeared to be pubic hair in the tub! The night before our last stay, I ordered a hot green tea from the daily grill and it tasted—and smelled like—seaweed. The alcoholic beverage I ordered with dinner was lacking in the main ingredient...alcohol! The salmon was VERY bland and not seasoned...come to think of it, nothing on the plate was seasoned. Due to covid, there was not a lot of hustle and bustle that you’d normally find in a hotel that’s located close to the airport. With that said, I’m sure there were MANY other rooms that guests could have been placed in besides the ones closest to the landing strip at LAX. Every morning I was awakened by planes taking off every 15 minutes starting at 6 am. I was so tired by the afternoon a nap at that time would’ve been welcomed, but alas, more planes were taking off to new and exciting destinations! Ha! I had high expectations for staying at the Westin because of its reputation. The Westin in LA DID NOT live up to ANY part of those expectations! I will not spend my hard earned money on a “High-end” hotel where it can be compared to that of a Best Western.

Pros: Comfortable bedding & excellent concierge lounge breakfast.

Cons: Shuttle bus frequency.

Pros: Comfortable

Cons: No fridge in the room

Pros: Bed

Cons: Less dust in bathroom and bedroom.

Cons: The bed was uncomfortable

Pros: Large room, very quiet

Pros: Gym

Pros: Nice lobby.

Cons: The shower curtain had a hole, the bathroom sink faucet was loose. The shower spout was leaking, the tub was clogging, asked e times for tissues and no one ever got me a box

Cons: The room we entered had some used glasses of drink kept right outside which kind of made it look very shabby.

Cons: Tried 4* rooms at other hotels and they we're way better than Westin. Room was too small and congested.

Pros: The beds are comfy.

Pros: Everything, the staff was very friendly the room was clean pool was warm bed was comfortable and shower was great

Pros: Clean sleek hotel

Cons: My room was not clean. A previous guests clothing was still in my room after checking in. Very disgusted by the lack of attention to detail

Pros: I am never disappointed by this hotel. Excellent!

Pros: Usual Westin--nice facility, as expected. Good location if you need to be close to airport--but not too close to downtown LA or Hollywood...

Cons: Unfortunately our bathroom had a strong cigarette smell in it, and when we asked to change rooms there wasn't a room available that wasn't facing LAX. They offered to freshen it up, but housekeeping didn't arrive until 10pm, and we'd already gone to bed so we sent them away

Pros: The bed was comfotable The first room I entered had smoke oder though its a non smoking Hotel. They moved me to another room.

Cons: The room size is small and could use some updating. My main disappointment was how long the shuttle takes to pick up from the airport and how long it took to get to the airport. thankfully I allowed an hour before my check in tome. It took 45 minutes from being in the lobby at 0630 to actually getting to the airport.

Pros: The beds are comfortable.

Pros: Location .

Cons: Dirty windows , no tooth paste , and furniture was dusty

Pros: Location

Cons: Everything else

Pros: The bathrooms were clean...

Cons: This was s unionized hotel and we didn't know about it. I wish this was communicated to us before. The morning after our check in, a group of union members gathered in front of the hotel and were protesting for more than an hour with a bull-horn loudspeaker. They started at 7:00 am on a Saturday!!

Pros: The lobby is nice The room I could have rented a motel 6

Cons: I was not impressed with the room It seemed old No fridge no microwave I would have had a nicer room at motel 6

Pros: Beds were very comfortable. Spent many hours in the lobby restaurant, food was good, portions were good.

Cons: We arrived for check-in at 11am; the rooms were not ready upon check-in, which is understandable due to our early arrival. However, the first room was not available until 3pm and the second room for our group was not made available until after 10pm. That is ridiculous. The duty manager would only say that they were at capacity and working to get rooms cleaned as quickly as possible. Really? 10 hours? Unacceptable.

Pros: Overall, our stay at the Westin was a good experience.

Cons: The room air conditioning smelled of mold. We were constantly on guard to avoid unexpected fees or charges for amenities, such as WIFI, that are often built into the room charge. Parking is available, but at $30/day. Like the song in West Side Story goes "Everything's free in America, for a small fee in America."

Pros: Staff was friendly

Cons: Too noisy, you could hear every car passing by as well as every take off and landing at LAX Not to mention Union protest with load speakers starting at 7:00 AM every 3 morning for an hour right outside of our window making it impossible to sleep pass 7:00 AM and when we complained, we got offered $50 food and beverage comp and that wasn't enough for one breakfast meal! Also, $30.00 + tax for parking and $11.95 a day for in room wifi Personly, We felt like being nickel and dined for everything. not planing to stay there next time. You are better off paying a little more and staying in the city.

Pros: Lobby was beautiful. Great service

Cons: I didn't like waking up to bed bugs bites!!!!! Please beware. Ruined my entire stay!

Pros: Public areas and restaurant are very nice. Rooms and beds are adequate for a hotel at this price point.

Cons: Airport transportation is inadequate at peak times. The shared van system that they use doesn't allow for a scheduled pickup time. Plan on at least 45 minutes to get from or to the airport. An hour or more is quite possible. This is a significant problem and not acceptable for a 4 star "airport" hotel.

Pros: Close to LAX.

Cons: Thin walls, bar close by was loud airport was loud. It took 45 mins for a shuttle driver to arrive at the airport. Due for a renovation, room is rundown. Nickel and dime for anything.

Pros: Hotel was very pet friendly.

Cons: I did not like being awakened to mega phones at 6:30 am. The airplanes weren't making noise as loud as yhose protesters and their megaphones. I also didn't like waiting in line for 20 minutes to checkout. They should have a express line for that.

Pros: What I did appreciate was a customer rep named Sharon, she helped my wife get another room setup for my family. Lisa the front desk was also very helpful and nice!

Cons: My first morning there, was woken up by the housecleaning staff about coffee at 7 am in the morning and shortly thereafter there was a protest for an 1 hour. Vacation didn't start out too well. Went for drinks the night prior and the waitress forgot about us. My wife went up to the bartender and ordered our second round of drinks for us. I am not sure why the hotel has 4 stars. I have been to the other hotels down the street and service in the bar area is way better and no one knocks on your hotel door at 7 am to give you coffee packets, mind you I had a "DO NOT DISTURB" sign put out so we wouldn't be bothered. Apparently housekeeping didn't care and I am sure the protest that was held Saturday morning woke everyone up since they used a bullhorn so that they may be heard. Last but not least, parking rates are ridiculous 28 a night for self parking enough said.

Pros: Leaving

Cons: MOLD ,BATHROOM, WINDOW MOLD, MINI FRIDGE, OLD ICECREAM IN THE MINIFRIDGE,FACECLOTH USED ONTOP OF SHOWERRACK. THIS PLEASE STINKS. Biggs in tub.

Pros: Location

Cons: Hotel didn't clean my room one night out of three and denuded acces to the room to my daughter( check out confusion) very poor coordination among the stuff

Cons: Open arrival, the room was dirty, as in there were used, makeup smeared sheets on the floor and one bed was stripped to the sheet and all wrinkled. Someone had stuffed toilet paper in the peephole to keep anyone outside from seeing the light inside. There was a strange white stain on the desk, and there were greasy handprints on the desk and the chair. The desk suggested we wait while the staff cleaned the room, and then it took 30 minutes before we were shown to another room. After that, it was a bit more pleasant, but it was a royal pain and the staff were sloppy and lackluster in addressing the issue. The guy who showed us to the new room reeked of cigar smoke and never apologized. He was totally disinterested and had no hotel name tag and looked like he just walked in off the street.

Cons: I thought being the Westin that we could expect a nice room but this stay was a disappointment. I know being by an airport the location might not be nice but this location is actually more Inglewood and not Los Angeles. The room was dirty and there was hair on the floor and in vanity. It looked like it hadn't even been cleaned.

Pros: Clean and spacious

Cons: Parking was charged twice so we paid about 100$ for one night of parking

Pros: One of the least expensive proper hotels near the airport. Used the Dayuse.com website to extend our stay to 24 hours. It was worth it. Quiet. Comfy bed.

Cons: No proper coffee anywhere near the hotel Nearby restaurant only delivers for dinner. Bare minimum facilities due to Covid, I assume. View of parking lot.

Pros: Locarion

Cons: I was over charged $100. The bill was 165 and $265 was charged to my credit card.

Pros: Bathroom amenities

Cons: Coffee was not tasteful, no snacks provided

Cons: Hard to find. Shuttle system poor as far as leaving hotel

Cons: Didn’t sleep at all. Up all night listening to loud noises.

Pros: Staff was friendly. Quick check in and a quick check out.

Pros: I was very pleasantly surprised by this hotel. It was very clean and everyone was very friendly. It's proximity to hotels in transit or very nice it was even nicer than some of the higher priced hotels in the area that we stayed at. I would definitely recommend this place .

Cons: I didn't like that parking was not included and if you wanted to do the valet it was $30 a day. The parking garage is nearby where between 15 and $20 each time you went.

Pros: There was a free airport shuttle. Walking distance to bus to take me to Venice Beach & Santa Monica.

Pros: Plenty of power outlet for phone charging

Cons: Bed sucks , too soft

Pros: You get a bedroom and a living room like suite for the price of a bedroom. Really good bedding that promotes a full night's rest.

Cons: If you have to stay at LAX, this is a good solution but at 200/night, it isn't the cheapest option near the airport.

Pros: clean facilities, friendly staff. Hotel shuttle is very handy. A reasonably-priced option if you have an early-morning flight the next morning.

Cons: Bathroom was strange- toilet kept running and we had to fix it (didn't bother calling the front desk- it was more of an annoyance than an issue...) sink was TINY, shower nozzle was very short.

Pros: Very comfortable bed & nice and clean.

Cons: Hallway & room smelled like sweet tobacco. Very unpleasant !!!

Cons: The hidden deposit and hidden fees after checkout and the parking is ridiculous high!

Pros: Room was clean and neat. Shuttle service was good!!

Cons: The fridge was sometimes noisy at night.

Cons: Rude staff

Pros: Free shuttle

Cons: More affordable rates.

Cons: No lotion in room and no way to heat water in rom for tea

Pros: Very clean facility, the receptionist was helpful and friendly, super close to the LAX and the shuttle runs 24 hours at 10-20 minute intervals

Cons: N/A

Pros: Hotel , amenities service

Cons: Price breakfast ridiculous usd 30 per person

Pros: We totally felt at home and were well cared for! Staff were so nice and very helpful. Room service was amazing: very thoughtful and considerate. The room service staff made sure the food was to our liking. I felt like I was being treated to a fancy breakfast in bed. One of the staff, Trinidad, thoughtfully served my breakfast with a sweet bouquet of flowers. Housekeeping was so sweet, always turning down our beds no matter how late we got out. When we got back at night, they had left a lamp on for us. When we first arrived, some relaxing classical music greeted us in our room. It's those little extra things that made our stay feel special and us feel at home and welcome. When we asked for a plunger to fix a clogged toilet, they insisted on sending an engineer who went above and beyond to make sure the toilet was in top shape. It was quite convenient that the hotel had a regular shuttle go to and from the airport. We loved staying at the Crowne Plaza and will be coming back again.

Cons: Upon our arrival, the shuttle to the hotel took such a long time to pick us up.

Pros: The location was great for getting aroumd to all of southern California. Less than 2 hours to San Diego, 30 minutes to Long Beach, downtown LA, West LA or Santa Monica and right down the street from culver city, Westchester and Venice beach. The very friendly staff, amazing views from the room, convenient in and out parking access or ride sharing options and plenty of food in walking distance made exploring the city a great time. I highly reccommend Crowne Plaza.

Pros: Everything was good.

Pros: Room was clean and comfortable. Restaurant was Good with friendly service. Parking affordable for Extended parking and convenient shuttle service.

Cons: For me there was a lot of outside noise for sleeping. For a one night stay coming and going to my destination It was fine.

Pros: Convenient location, great shuttle service (driver was excellent), and the room was clean and comfortable.

Cons: Breakfast buffet @ $25 was excessive and plumbing fixtures in room bathroom needed attention.

Pros: Easy to get to the airport with the shuttle service. Great value for money.

Cons: Nothing.

Pros: Bed comfortable. Linin nic

Cons: Bathroom Tissues so cheap like a gas station very limited tolietries. Paper coffe cups? Must call for ceramic. For a Crown Plaza I expected higher quality Good in restaurant tasted canned or frozen

Pros: The pizza and craft beer were excellent. Sushi and many other food options were available.

Pros: Friendly, quick check in, comfortable room, good size room.

Cons: Dirty linen, cheap toilet paper, did not live up to expectation based on name of hotel, airport shuttle very behind schedule of advertised "every 15 minutes".

Pros: It was easy to find, clean, friendly and comfortable.

Cons: I didn't like the exorbitant parking fees and they had no record of my reservation through booking.com. Thankfully, the front desk staff were able to get me a room (and a rollaway :( ) and lowered my cost as a show of good business.

Pros: Good but noisy A/C unit in room 826.

Cons: Good but noisy A/C unit in room 826.

Pros: Airport hotel, so just to sleep. Two girl friends travelling together and everything worked. Nice bathroom with lots of counter space, good shower. Lighting for reading was focused and not intrusive to the other person, with convenient switches,. Check out was done on the phone in your room, airport shuttle buses ran every 20 minutes, 24 hours per day. Basically everything worked and was very convenient. Sometimes the simple things add up to a great stay.

Cons: Bathroom door was a pocket door and very noisy, so there was no way to go to the washroom without waking up the other person.

Cons: When we checked in there were no people on the line and one person ahead of us already checking in. After we checked in the man that waited on us made a big point of telling us, not once but twice, never to stand in rvTine acIn as it is for preferred guests. Guess what, it shouldn't be an issue as we won't be coming back! Welcome

Pros: The reservation staff was extremely friendly and helpful.

Cons: The staff in the restaurant,the bar and the coffee blade were rude and unfriendly. They acted like taking an order was such a task.

Pros: atrium is nice

Cons: Parking and hotel access. No door to access back parking lot. No walk way around to front door, Have to walk in traffic and duck under parking arm gate.

Pros: Indoor pool stayed open until Midnight.

Cons: Everyone was rude. I paid for parking but couldn't find a parking space. I was told I could park anywhere at my own risk. It was cookie crumbs in the couch bed, dirty underwear left behind, scuff marks on the furniture it looked nasty and dirty. I asked for extra blankets and was told I have to come down stairs to pick it up. The entire hotel smelled like Marijuana. It was my daughters Prom weekend it was horrible. No breakfast No Managers Reception No waterfall flowing. This hotel used to be so nice Not any more. The staff are very Rude.

Pros: The front desk staff was very apologetic once I pointed out my frustration

Cons: There was no house keeping I paid $200 a night and $44 a night for parking and there were no amenities what did I pay for !!

Pros: Clean warm welcome great service house keeping kept room up keep

Cons: Nothing great but deposit was too high 250

Pros: The size of room

Cons: Cleanliness, breakfast limitations and without notice. Construction in lobby, lack of parking.

Pros: Missed their awesome breakfast because we had a super early flight unfortunately. We caught the Managers Special the first evening there which was great. We enjoy the service at the restaurant and the Staff at the desk were kind and friendly each time I approached them. This really made our layover at LAX enjoyable.

Cons: It was difficult to identify the shuttle service van at the LAX pickup area. The Embassy Suites logo on the van is on the side. It would be helpful to have the logo or bigger lettering on the front of the van to make it easier to identify. We missed the first van because of not being able to identify that it was the Embassy Suites shuttle. When it passed us by we saw the logo on the side. By that time it was too late for the driver to pick us up.

Pros: Breakfast amazing! And that bed makes me hate that I'm going home to mine most definitely time to upgrade

Pros: Free Shuttle, Free Snacks , Awesome Staff...

Cons: 1.) BUGS IN MY BED 2.) bathtub sides so low you could not possibly have a bath 3.) Bar closed at 10pm 10 minutes after arrival 3.) Shuttle Bus finally arriving ( after 3 WESTIN Buses cane and went) after 25 minutes at LAX 4.) RESTAURANT CLOSED AT 10 pm 5.)”NO ROOM SERVICE IN AN AIRPORT HOTEL!! 6.) IPHONE DOCKING STATION FOR IHONE 4 model( there are adapters!)7.) YOUR FAMOUS BREAKFAST STARTING AT AN AIRPORT HOTEL AT 7AM WEEKENDS, 6 AM WEEKDAYS( again AIRPORT HOTEL, NO ROOM SERVICE, WTF are you thinking!, sending people off hungry!!!) Basically a great hotel chain that SUCKS as an AIRPORT HOTEL...and my room #607, did you throughly clean that room that had bugs in it?... you never offered to dry clean my clothes, nor fumigate my luggage.... I BROUGHT THE BUG TO YOUR RECEPTION! , oh and thanks for the 50 dollar reduction... that means I spent only $230 for a 7 hour stay!

Pros: Enjoyed breakfast and cocktail hour.

Pros: Proximity to airport, 24 hour shuttles, park and fly program, breakfast, clean and modern

Pros: Convenience to airport

Cons: The food is nothing to rave about.

Pros: Checked in within 10min. of arrival, one person ahead of me. Room was great, clean, and comfortable. Great selection for room service. Food arrived within 20min., hot! Food tasted great, I had the pork slider, flatbread pizza, and porkchop. Drinks were cold.

Cons: Although the food tasted great, it cost me $83! Little pricey. My room was in a corner, next to a storage room, #316. I felt like I was different.

Pros: It was clean, comfortable and I felt safe there.

Cons: would have liked some bacon with breakfast. The shuttle was a little late. I thought I was going to miss my flight out. But I made it.

Pros: Breakfast buffet and evening snacks always appreciated and valued

Cons: Sometimes too much roominess and little time to use it all in the spacious suites... But definitely a valued benefit

Pros: The room was gorgeous! I did not expect the look of an indoor lobby that almost look outdoors! Very cool. Breakfast was delicious and my stay with my boyfriend was fantastic. Thank you!

Pros: I paid a parking fare, nobody told me about cherge

Cons: Parking lot fare

Pros: The pool was open

Cons: Staff

Pros: There spots of blood on our shower curtain and back shower wall. It was not a lot but it made me feel uncomfortable. Other than that it was great.

Cons: Listed above.

Pros: Excellent customer service.

Cons: Forgot to ask for handicap rm

Cons: Parking charge I never knew about charge $18.00 dls

Pros: Great hotel friendly helpful staff.

Pros: Clean. Updated.

Cons: I booked a room with two beds, when I showed up they did not have any rooms with two beds available. I had to book an additional room at my expense.

Pros: Good location. Close to LAX, not far from the beach. Room was great, very clean. Friendly staff, free parking was a huge plus.

Pros: The hotel was nice enough. I was in town on business and searching for places to relocate to in the area. This has always been my go to when I am on business travel and was excited to bring my girlfriend and show her where I stay when I travel to LA.

Cons: Unfortunately we had some items come up broken after we were gone all day. Management never came to see us after they promised that they would. Nothing has been done about it. I am not trying to get anyone in trouble, but at least give me the courtesy of attempting to make it right instead of constantly saying sorry. Sorry doesn't fix it, it admits fault which further enraged by the lack of effort to make things right

Pros: While being close to the airport you don't hear much from the planes.

Pros: Extremely courteous and helpful staff and comfortable amenities.

Cons: Indoor signage for pool/spa is lacking.

Pros: Everything

Pros: Location was very convenient. I took the shuttle to/from the airport and I liked that the service was every 30 min.

Cons: I know it's the middle of the pandemic, but I feel that something else for breakfast would have been nice. Water fountains would be convenient.

Cons: Parking

Pros: Perfect location for our purposes. We had a couple of days at the end of a road trip before returning a rental and catching a flight home. Great staff and facility!

Pros: Location to airport and proximity of plenty of quality eateries.

Cons: Awkward to mavigare

Pros: Hot water worked

Cons: Room was dirty. Facilities were old. Staff did not inform me they couldn't not fulfill a pack in play request. I was informed they would bring it at check in but was never sent to my room.

Pros: Nothing

Cons: Parting

Pros: Beds are super comfy.

Pros: The staff was flexible, friendly, and understand as they helped us adapt to our fluid medical situation.

Cons: The AC was noisy and had a hard time cooling.

Pros: Absolutely nothing. We left a night early.

Cons: Under major renovation. Remote parking for $11/day. Room smelled. Beds sprung. Carpet soiled. Hallways choked with debris. Hookers working outside the place. The pictures on the web are artist renderings of post construction.

Pros: Location was useful.

Cons: Hotel is in a state of disrepair. We checked in after 10 PM and still had to wait in line for a half hour before getting a room.

Pros: staff

Cons: construction site, noise.

Pros: Bed was relatively comfy (although the pillows weren't), staff wasn't overly-friendly but was still helpful. Good location close to the Green Line Station. Shuttle from LAX was useful. My room (and honestly I thought the whole place) was pretty clean overall, the housekeepers actually insisted on cleaning my room (which got a bit annoying though because I didn't want them too since I had my laptop alone in the room). Doesn't have amenities like a fridge or microwave, but I say that's forgivable because of the price. Overall was nice and fairly relaxing, was good for the price, and I enjoyed my stay.

Cons: Pillows were a bit uncomfortable. The pool area was closed for renovations.

Pros: My reservation indicated a room with a balcony or patio but there were none, also it should have had a garden or pool view but the only view it had was a back ally and a dumpster ! Filthy carpets and smelly hallways. Parking is across the street behind a dark ally and a gas station and they also charge $11 extra per car per day. Staff's explanation: come back after the renovations!!! I do not recommend this place.

Pros: The facilities were old, but charming and functional. It has a quiet bar with dance lessons and alively dance floor. The cafee was a perfect mom and pop joint. For the money, it was a bargain; clean linens and a comfortable bed. I would stay there again unless I were trying to impress someone pompous.

Pros: I liked everything about this hotel. Staff was professional, bed was super comfy! Five stars!

Cons: I liked everything!

Pros: Helpful staff great feel when you walk around the hotel

Cons: Paid parking Staff says room temp are control.by a daytime setting so had no heat at night.

Cons: Spent way too much time to find my room. There were no clear directions to the rooms in the corridors, forcing me to wonder around to find my room. There were several steps to get to my room (despite the elevator) and I was carrying a heavy luggage, ended up hurting my back. Can you have steps in a place where everybody carry bags? The pillows were too thick. The room was decently clean but the outside didn't look so clean to me.

Pros: Dated look an atmosphere.

Pros: So not look at the reviews on kayak. Instead check out Yelp. There are pictures posted on there of what Hacienda is really like. bed bugs, dirty bathroom, shady lighting, smelly halls. We were supposed to stay for 2 nights but got out of there ASAP the next morning.

Pros: they don't even offer hot water and they charge 3.5 for 1 cup hot water,they don't even offer hot water and they charge 3.5 for 1 cup hot wa te r

Pros: Airport shuttle service

Cons: Very basic, but adequate

Pros: No fridge,blowdryer did not work,most night stand lamps dont work properly,shower drain did not work well,they didnt even give you enough tissues

Cons: Not worth stars they got,more like a two or one star hotel

Pros: The staff was really nice and quick

Cons: Beds were so bad, you could feel all the springs. The rooms are smaller from thanow the pictures. Everything was old and grungy. We refused tof take a shower there.

Pros: Clean, quiet, nice staff and fun place to go dancing.

Cons: The last time there we only had to inform the front desk that we had extended our stay . This time we had to check out and check back in. We were also charged an additional $50.00 [ refundable ] fee at the time that we decided to extend our stay by a day. That was time consuming and inconvenient.

Pros: good room service, polite staff, and nice rooms

Cons: interior halls and courtyards need remodeling, my room had an ice bucket liner but no ice bucket, kind of strange

Cons: The rooms are very old and you can smell the staleness . The rest room had no vent inside, the beds were old and noisy,It's a bit overpriced for the Facilities offered . Would not really recommend for anyone wanting some comfort

Pros: my dinner in the neighboring restaurant.

Cons: door enterance cards that didn't work repeatedly. correction required three trips - from the third floor to lobby. a long and arduous trip involving very poor service.

Pros: Loved the courtyards, the landscaping and proximity of stores and restaurants.

Pros: The grounds are lovely. Restaurant has good food.

Cons: Needs to be updated, plumbing, etc out of date.

Pros: All in all it was nice. I would go back.

Cons: Needs better Air Conditioning. The room was pretty warm and not well ventilated. Couldn't adjust the temperature.

Pros: Location as airport motel - food on site plus close to supermarket and other dining options.

Cons: Bed hard as rock; uncomfortable pillows. Dated room; bad plug access for charging devices. Noisy, thin walls. Shower early because hot water will run out. My girlfriend found that out.

Pros: Location, Price, Staff, Free Shuttle

Cons: Room had a bit of dust, but otherwise all good

Pros: Location is good, lots of eating and convenience nearby.

Cons: Their website is deceptive of the quality of the hotel. All hallways were damp and musty, a slight moldy smell. The room we stayed in was outdated, worn out and not exactly clean. We will NOT be staying here again

Pros: The entrance to the hotel is gorgeous, and the staff is extremely helpful (willing to repeat information if you're confused/etc)

Cons: After the lobby, walking to the South Tower.... it's like walking from a 4 or 5 star hotel to a 1.5 star hotel, then opening the door to a 2.5 star room. They should really renovate the South Tower to resemble the rest of the hotel!

Pros: Lobby area was nice, indoor and outdoor seating very nice.

Cons: I didn't like staying in a separate building than the lobby. We stayed during the week and the parking lot was still packed and there wasn't always a parking spot. Wasn't impressed with the hotel restaurant.

Pros: Location to airport

Cons: No microwave or fridge, shower fixtures was coming apart. Parking is $50 a night. Was not told about the $200 deposit that will charged when checking in regardless if using a major credit card.

Pros: Nothing. Terrible WiFi, even worse stuff, long lines. Just avoid this place, it is far from everything anyway. Only the shuttle worked.

Cons: A business hotel that charges for Wifi and has such rude supervisors should have 0 customers. Plus they charge you 40 a day for parking!

Pros: Cleanliness

Cons: I am a senior citizen 74 years old required to leave my home during termite fumigation. Chose the Hilton! Not worth the money charged Limited TV stations. Could not get channel 9 Coffee taste was Terrible. No refrigerators. That is available at most hotels. Friend who chose Embassy Suites not anxious to leave. Was able to park free nearby.

Pros: I loved the Airstrip view. It was the view I was hoping for my partner's last night in Los Angeles. We had a wonderful view of the main city and I would recommend the Hilton to any friend of mine so they too can enjoy it.

Pros: I loved the layout of the hotel.

Cons: Rooms were a little small and I had to call someone in order to change the trash that was never even changed. Prices for the bistro was very expensive.

Pros: Location was great! Super close to the airport. The bed was very comfy.

Cons: I was annoyed that in order to access free wifi I was required to sign up for their rewards program.

Pros: Location and staff

Cons: My ac wasn’t working asked to get switch to a different room nun else was available room smelt like someone had smoked in it was just not a good stay for me at all

Pros: The staff were very nice and welcoming

Cons: The food. I know it is COVID but the cafe food was not very good

Pros: Professional staff

Cons: Na

Cons: Parking charges $ 38 /nite not informed prior to booking hotel room.

Pros: Breakfast good value room lovely clean and spacious

Cons: Nothing excellent

Pros: Location and shuttle pickup. Bell desk staff and shuttle drivers were great.

Cons: Have to pay for wifi, didn't get me a TV remote which was missing from room for quite some time.

Pros: Proximity to airport clean

Cons: distance to downtown

Pros: This Hilton is reasonably priced because of its proximity to LAX. But it is not a typical airport hotel, because it is elegant, modern, and it has most of the conveniences a traveler needs. Pre-arrival check-in, digital key, smart elevators, and stayconnect, which allows you to control the tv with your phone-a real plus for germaphobes.

Cons: This visit was a bit awkward because the front driveway and entrance is being renovated, but I’m sure that will be completed as soon as possible.

Pros: Great location, staff good, love the lifts here, room spacious! Stayed one night. Would come back

Cons: exec lounge was quite small and the food offering was poor. sausage wrapped in bacon and bread and some other thing. Not enough room to sit as busy noise from the airport - take ear plugs!

Pros: Nice room

Cons: Restaurants too expensive. Dirty glasses in room. Did not look like sheets had been changed

Cons: They didn't mention that you had to pay 35$ a night to park. A 200$ room for the night should come with parking.

Pros: The hotel was very big and clean

Cons: I liked everything

Cons: Our connecting Delta flight was cancelled due to the recent weather and system issues. We couldn't get another flight for 36hrs. After arriving at the hotel at 1am, I was told that a strict check-in time was 3pm. I explained the circumstances, but no one was accommodating. They kept explaining their check-in policy and advised not to fall asleep in the lobby or security would request us to leave. There were several travelers in the lobby for the same reason. As I saw hotel customers check out, I asking about room availability. I was told to wait until 9am when housekeeping arrives. At 9:30am, I asked for a room. I was then informed that I would have to pay $50 extra to get one of the first available rooms or continue to wait until 3pm! I had no choice but to pay extra. This was unacceptable!

Pros: This was Convenient with the continuous shuttles and proximity to the airport.

Cons: This hotel is in a serious need of an update for rooms. My room was on the third floor. Immediately walking into my non-smoking room I detected the smell of stale old tobacco have a room that had one smoking allowed. The carpet was old and the decor was dated. In the bathroom some of the woodwork showed moisture decay. The bathroom was small and the sink stood at about mid thigh of this 5' 7" guy. This was not what I would consider an ACA accessible room based on the size of the restroom so I don't understand why the sink was so low. Generally this room made me feel like I was staying at a seedy motel rather than a Hilton.

Pros: Room has a lot of facilities. Lobby is huge and luxurious. Breakfast was somehow rich. Staff are friendly.

Cons: Rooms were much smaller that the value expected vs. price paid. The toilet was not properly clean since there were long hairs in the sink and on the floor. Bathroom is so small for a Hilton.. I would have liked to have a personal scale in the room to weigh the luggage prior to going to the airport.

Pros: Clean.

Cons: Called housekeeping for shampoos twice, and the second time the lady says it's on the way but I was waiting until checked out and nothing happened.

Pros: Reasonably priced. Friendly staff. Nice rooms and comfortable bed with decent coffee in the rooms. We stayed on the airport side. Guess what though? Jets are very loud. Also, the garage is a bit like a coal mine with parking found somewhere near the earth's core

Pros: Location and the staff's are friendly.

Cons: Seems the room didn't have much visitor, it's dusty. Also, the utility and slippers are not prepared in room.

Pros: Clean

Cons: I will pay for the Wifi

Pros: The location is great for a night's stay before departing/arriving from LAX. The rooms were also nice.

Cons: You will be charged $9 to check in. That's right. The parking policy says you have 30 free minutes to park, get checked in, unload your bags, and then move your car. Unfortunately, it takes 45-60 minutes to find a spot two floors below the parking garage gate, take an elevator up four floors to lobby, check in, take a different elevator 10 floors up to your room, unload your bags, take an elevator 10 floors down to lobby, get on a different elevator for the garage, and then go down four floors to move the car. I was charged $9 for the hour of parking. I asked for a refund from the manager stating that I didn't think it was appropriate to pay $9 to check into a hotel. He responded by saying, "I'll see what I can do, but they don't care. They only care about the numbers." Buyer beware.

Pros: Fantastic corner room

Cons: Very unreliable wifi despite getting special certificates, etc. Also, very hard to regulate aircon in the room

Pros: The hotel is a huge building with a lot of rooms. Great check in nd lobby area Good restaurants in lobby Close to airport and santa monica Rooms are always clean

Cons: Most vending machines are out of order or just steal your money $29 a night for parking, make sure to include that into your budget Walls are thin

Pros: Big nice rooms overall.

Cons: wished they would have had queen beds instead of full. Rooms were big enough to fit larger beds. Hotel itself needs an update such as paint job, it was not that great for a Hilton Hotel.

Pros: Closed to airport

Cons: No cooler

Pros: Great staff Large nice lobby Very comfortable beds Great blackout blinds Close to airport

Cons: Rooms were pretty clean but really small Bathrooms were extremely small kind of dirty For $300 per night value was lacking. Also charged additional fee for wifi in rooms.

Cons: Do not self park. It was the worse. Plus there is a parking garage next door for half the price.

Cons: price of parking

Pros: The first room that we got put in was not clean. The staff was accommodating to change us to a different room.

Cons: Way overpriced. Even the second room had some food on the floor that was not cleaned up from the previous guest. The hotel has an aged feel to it, with various little things not working or not working correctly (like the elevator showing floor 15 when approaching floor 7). Getting in and out with a car is a disaster if there is an event going on at the hotel (45 minutes to get the car parked). Did I mention way, way over-priced?

Pros: Nice rooms.

Cons: My children enjoyed the airplanes taking off and landing, but I wouldn't recommend it for someone who is a light sleeper. The planes didn't bother us, but they were very loud. Also, I couldn't believe the price of parking was $29!! That is the main reason we won't be staying there again.

Cons: Beds were TINY!!!! Our bill was found on a table down the hall. We waited 50 minutes for the shuttle to pick us up at LAX to bring us back to the hotel after a very long travel date. We will never return to this hotel.

Cons: I stayed here due to an early morning flight that I wanted to be rested for. I was laced on the third floor that was adjacent to a quad area with tables and chairs. A group of five sat outside my slider door the entire night drinking and partying. I called security twice to ask them to take the party to their own room. They never left and I never slept all night. Why the hotel placed tables right outside the rooms when there was a huge area to place these tables and further didn't insist the people relocate for the sanity of their other guests, I don't know. They offered me a 30 percent discount. Never again for this place. I had to spend the first day of my vacation sleeping.

Pros: 28 dollars for parking is a joke, Go somewhere else. Internet $12.95 are you kidding me?

Cons: parking was expensive (30 a night) wifi was expensive (13 a night)

Pros: Although COVID was still a factor, I like how they still made hot breakfasts.

Cons: The room chosen, shower didn’t work ( which should’ve been checked prior to the last person’s stay).

Pros: I liked the location the hotel was very close to the high way and airport that was very convenient.

Cons: In my first room the closet door was broken I let the front desk know, they sent a maintenance man up to fix it he didn’t fix it just moved it behind the other door. Next day they discover their is a water leak coming from my shower. The maintenance man comes knocking on my door to informed me that I needed to Back up and get ready to move myself, my son and mother. I wasn’t happy about the customer service. The manager was able to work everything out in the end. I’m grateful for that. it just very in pleasant to have pack everything in 30 minutes to move rooms.

Pros: Clean and good breakfast front desk girls were great

Cons: My room’s AC was not working well and was a little uncomfortable so they brought a couple of fans which helped and the pool was closed which didn’t notify me when I booked otherwise I would’ve stayed elsewhere

Pros: I didn’t eat the breakfast, and I loved the location, it was very suddle

Cons: Their was nothing to complain about

Cons: it's very outdated not clean a terrible smell I will never stay here again not close to anything staff wasn't nice

Pros: We have stayed a few times . Great location staff is professional

Cons: I was promised a high floor with a balcony and received a message that these accommodations could be met. Once at the hotel we got a 2nd floor room that faces the alley and the sewage smell was so overwhelming I had to use my inhaler all weekend. The air conditioning unit was so noisy all weekend .

Pros: Location, breakfast

Pros: Size of suite

Cons: Understaffed checkin desk Needs renovations badly

Pros: Staff was kind and accommodating

Cons: We waited for 45 mins for the shuttle after being told it would be 10-15. It was around 7 p.m. and my twin 4 yr olds were melting. Room was old and run down. There was a loud horn that sounded like a barge horn that went off multiple times a minute for a number of hours until early morning. I pointed it out to staff and they said they would look into it but we never heard from them after. We were using noice-canceling machines and I was using ear plugs and I could still hear it. Will all of the choices around LAX, I just wouldn't choose this hotel again. The Embassy Suites North is much nicer. I would give this hotel a 1 or 2 out of 5. I would give the North hotel 4.5.

Pros: Very pleasant environment. The suites are large and comfortable. The all inclusive breakfast was high quality. A clean, interesting and family friendly place.

Pros: I had a Christmas eve and Christmas day unplanned layover in LA. The girl at the front, Jordan really was sweet and nice. Helped my stay start off right.

Pros: The bed was new and comfortable. They allowed late check-In.

Cons: There were young prostitutes everywhere and the staff just let them.As well as Pimps outside. The staff even talked with Johns to arrange room visits with the prostitutes. It was uncomfortable atmosphere. The suite had several holes in the floor , under the carpet. The tubs drain plug was broken. But we said nothing since I was too afraid to open the door again.

Pros: I had a long day and became stranded in LA overnight. The manager did a great job realizing my situation and helping make me comfortable and ensuring that I had all I needed..