R28 004 Find Cheap Flights to Madison – Compare and Save

Really delayed, no effort to support customers other than “sometimes we run late.”

Crew was dismissive. Snacks and refills not offered. Poor business class experience. Bed not comfortable compared to Emirates or BA.

Deplaning was delayed because of Jetbridge equipment issues in MKE, causing an issue on an otherwise great flight.

We were Polaris passengers and found the service poor. The food was ok but the flight attendants were not attentive and rushed the service.

Delays took 2hours and thirty minutes making me miss my connecting flight and make me sit in the Chicago airport for 9 hours

No real agent onsite helping you for missing luggage there. Not like the other airline next to UA desk, they have staff attending in their desk assisting answer/helping luggage issue, even after midnight.

Food was very very bad! Same flight from US was amazing with great food but the food prepared for the flight from Cape Town to New York was not eatable. The crew also did not smile once. They all looked like it was a shift they had not signed up for but were forced to take. :(

On time - really well operated flight. Friendly staff. Super impressed with United on this round trip.

Less packaged foods in between meals Appreciated fruits cheese platters ice cream

The wi-fi was awful. I paid $8 each way and got little , except frustration. .