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Cons: Business class on the 3.5 hour flight was just blocking the middle seat in the front of the plane. No leg room, narrow seats. My husband is 6’4”” with wide shoulders. His legs do not fit and therefore extend into the aisle. Flight attendants were constantly bumping into his shoulders. Very cramped We were not aware of this configuration.

Pros: Crew was friendly, booked seat was good.

Cons: I travel very light, was finishing up a 14 day trip around the world, couldn’t check-in online. Tried a number of options. When arriving at airport - my checked bag was a total of 12kg, but was told if I planned to bring it home with me that I had to pay $100 bag fee. I realize that airlines charge bag fees - however, I was unaware in advance, booking from Lhr to FLL with layover in Oslo.

Cons: Three hour delay!

Pros: Nice staff

Cons: Seats are too small, I don't have space for my upper legs.

Pros: crew was friendly

Cons: seats were way too cramped - worst flight ever that way - what has happened to Swiss - there is no room - horrible!!!

Pros: Excellent

Pros: Service was excellent

Cons: Carry on baggage size misleading

Pros: I was fortunate the person in front didn’t lean back

Cons: On Swiss website I added Rehe preference for a lactose free meal — but none were on the plane. The economy seats are close enough together I needed to hold my book to the side to read.

Cons: Needed assistance for limited mobility to make connections at ATL was not provided. Caused us to miss connections and had two falls trying to get around. Air France was terrible. Very limited food and beverage service left us hungry and thirsty on 7 to 10 hour flights.

Pros: Entertainment selection was nice.

Cons: Seats were too tightly packed in. Person in front reclined their seat and I couldn't even reach my bag under the seat. Very uncomfortable. And I'm small/short.

Pros: Crew very helpful and accommodating.

Cons: The flight was delayed almost an hour due to inclement weather in the originating city. The Delta personnel explained the situation and did all they could considering the circumstances.

Cons: The snacks were limited. They only had cheez-its and no cookies.

Cons: At BA staff treats you inconsistent

Cons: Three hour delay!

Cons: Their app wouldn't let me pay for a checked bag early so I was charged almost double the cost!

Pros: Crew was OK ,seat tight

Cons: More cushion and a little wider seat !

Cons: The outward flight was rerouted to a different airport, and the return flight was delayed by more than an hour. Not even a glass of water free of charge.

Cons: We couldn’t watch anything because the headphones required an adapter which we didn’t have and was not offered to us for purchase. We read a book for eight hours. Would have loved to watch a movie.

Cons: The seats are small as it is. Putting boxes under the front seats hurts after a few hours ... whoever designs this should be forced to fly long-howls himself

Cons: They cancelled and did nothing to help via 2 hours of phone calls. I was heading to conference and they did nothing In Hong Kong the BA first class service was fabulous and got my travel arranged The idiots on the phone sounded like they had never flown