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Pros: "Crew was amazing and very helpful"
Cons: "The wheel chairs was a bit scarce so we had to walk far distances at Dubai airport"

Pros: "Excellent crew, who make each person important."
Cons: "Being in economy nothing the crew could do would make it better, however as I have said before Emirates miles rewards should be continue not be lost after a certain time."

Cons: "The crew was good, but the attentiveness of the crew on the second leg was amazing"

Pros: "The crew is good."
Cons: "The check-in is a disaster. A F-class passenger is treated as a Y passenger. Luggage limited to 2 pieces, even as GOLD FF, was made to pay US$200 dollars on a ticket of already 3,500 dollars and the price is the same for F-C-Y! The treatment was really commerce, as if the check in gets a commission"

Pros: "Crew was very calm, courtesy, and cheerful."

Cons: "It was my first flight ever. So it was perfect thank you Emirates"

Pros: "Since not enough room in "What could have been better". For as long as my second flight was, from Dubai to Boston, the seats in coach were criminal!!! Way to narrow, especially if sitting next to a large person. Not nearly enough distance to seat in front of you, can't even bend over to reach some-"
Cons: "thing on the floor. The seats do NOT recline enough to be able to relax & get shuteye. It would have been really nice to have a footrest of some type, even busses have those! I am a small person, 5'1'' and 110 lb. Consider not having such a huge gap between 1st class and economy. Way over crowded."

Cons: "Check the head phone sets have both speakers working. I had to ask for a different set which was fine"

Pros: "Boarding and Crew are excellent. That's why i prefer to fly with Emirates. Toilets are clean"
Cons: "On this flight, the Gluten Free snack wasn't good. Only one meal was served. For a 10 hour flight, there should be two meals. A snack was served towards the end of the flight. The GF snack was not good! it was two rice cakes with chicken inside. I felt as if they ran out of GF bread!"

Pros: "Exceptional flight super comfortable"
Cons: "That i didn't receive my bucket list dream of an upgraded flight but that literally was thing that could have improved a really great flight..."

Cons: "Lap dances. Strippers. Cabin crew in miniskirts snd high heels."

Pros: "The food was nice and the crew were friendly."
Cons: "My screen didn't work properly and only after asking about it 4+ times were we moved to other seats. Unfortunately the new seats were double middle seats for my husband and I who left window and aisle seats respectively. Please fix your entertainment, Emirates."

Cons: "Emirates sent a notice that the flight was cancelled on a flight from SF to the Maldives - with about 6 hours notice. They put me on a plane two days later. Zero interest by the airline helping. We found a flight on Turkish but paid an extra $500. Zero interest in helping. Last time sensitive ever on Emirates."

Pros: "Crew and entertainment"
Cons: "Food and legroom"

Cons: "The food was very cheap, it’s not the Emirates that it used to be, especially if you fligh economy. The crew wasn’t so nice, they seem like tired and unhappy, not even a smile. If you ask for something the answer was sorry we don’t have. The wifi didn’t work properly and now you have to pay for that. My seat, 87K didn’t work, it was blocked and I couldn’t reclined. Emirates used to be very good airline but not anymore."

Cons: "Very poorly organized boarding"

Pros: "Everything"
Cons: "Nothing. The video quality and sound were not great"

Pros: "Comfortable seats, enough space for legs, helpful crew, We were offered a voucher to stay in a hotel close to the airport to get a few hours of sleep or relaxation. The voucher included lunch and dinner with good food.."
Cons: "I didn't like the long delay to stay in the airport on hard chairs before leaving Cape Town. The delay affected all the other connections with long periods of stay in the airports. The whole flight was rough, being shaken all the time."

Pros: "Flight delayed 7:16 hours"

Pros: "Not much"
Cons: "Flight attendants not friendly, some downright rude and looked like they hated their jobs (bumped into seats, rushed service, visibly irritated when people would ask for assistance), my video wasn’t working properly and was told “it’s an old plane, there is nothing we can do, it will be retired soon, we can get you some you some magazines”, food was terrible."

Cons: "crew doesn’t seem to talk to each other. advised multiple times that my touch screen didn’t work and that i didn’t want the jain meal. your check-in interface does not allow changing food preferences. this should change"

Cons: "The flight on the B777 was most uncomfortable, even in Business Class. Will avoid any flight in this aircraft/airline in future"

Cons: "The seating room in the 747 with 10 seats per row is limiting and uncomfortable. The passenger beside me was pushing well into my space, and the rambunctious flight attendants kept marching right into me and banging my seat with the cart, once also spilling water all over me. (Though she was very nice about it, and I wasn’t upset with her personally.)"

Pros: "Extremely courteous personnel at airprot IMECABLE service on board Plane brand new"
Cons: "That I had top travel to FLL ibnstead of Miami"

Pros: "The Crew on Emirates are just the best in the industry"
Cons: "paid extra for legroom but the legroom seats have a big disadvantage of no place to put things you need on a long flight."

Pros: "Everything"
Cons: "Nothing"

Cons: "The entertainment was giving some issues and the staff tried to resolve it. Eventually it came right by it self..."

Pros: "entertainment is great."
Cons: "completely full flight."

Pros: "Flight wasn't cancelled."
Cons: "Lengthy check in of baggage, followed by delayed boarding."

Pros: "It was fine. Crew was pleasant, though obviously stretched thin. Food was decent. We ran a little late boarding, but they managed to take off almost on time."
Cons: "The 777 was crowded and had very little leg room. Our seats were worse than most, as they were over the wing which limited visibility and restricted the already limited leg room of that passenger even more."

Pros: "The cabin crew always smiled and were friendly. At no time did it appear that they were just pretending to be enjoying their job. They worked with great effectiveness."
Cons: "The sandwich served with mayonnaise and chicken was at room temperature. It didn't set well with my stomach. The plane landed and then parked so far away from the terminal. It took a half hour to exit the plane, board the non-air conditioned bus, and arrive at the terminal. The shuttle bus was extremely uncomfortable!"

Pros: "Very comfortable and good service aboard plane."
Cons: "Very long ride on bus from plane to terminal in DubaI. Very unusual and uncomfortable."

Cons: "debarking process was one of the longest in my life"

Pros: "Start scurty things with people who has short time to the next flight"

Pros: "The flight attendants were very cheerful. There was a good variety of movies and other entertainment."
Cons: "The issue is the electronics ban which is not the fault of Emirates. An extra bottle of wine was requested after dinner which never arrived. During boarding, it was difficult to know which group was boarding when."

Pros: "Friendly, accommodating, and professional service!"

Pros: "Everything!!!!!"

Pros: "The reception at Dubai and delivery to the hotel. Friendly crew. Toilet regularly cleaned"
Cons: "Short on instruction on using the entertainment module. Having to repeatedly ask for water because it only came in small half glasses each time"

Pros: "The crew and flights were very good,I could not find any fault with them."
Cons: "I require assistance due to a spinal injury which makes walking and standing difficult but not impossible. When we arrived at Dubai I was told my name was not on the list for assistance even though I had been taken to the flight in a wheelchair and informed check-in and flight crew. The Emerates assistance people made it seem as if they were doing us a favour by assisting us,made us stand around waiting for a buggy then for the train at no time did they show any respect or compassion for the people they were supposed to be assisting."

Pros: "Seamless flight with usual high standrd of on-board service and food"
Cons: "N/A"

Pros: "As comfortable as can be expected in economy class... more comfortable than other carriers to be sure. Service from the flight crewy was excellent. The food actually quite good."
Cons: "Boarding process is the one area that could be improved."

Pros: "Good sleep is most important & emirates is very good in this regard. Food is only fair especially the hot food served at dinner. Wines served are generally of a good to a high standard. Some crew members are better than others. Some are really excellent including any of the Irish members of the team - they always standout with their warmth, friendship & ability to read people & situations."

Cons: "Crew was unprofessional Bags got lost and took forever for any bags to go through on carrousel They boarded nearly an hour before take off and process was very disorganized Hardly any water served"

Pros: "The entire service was amazing from the flight attendants to the food, very amazing!"
Cons: "Everything was awesome!"

Pros: "I flew business class and they do an exceptional job of making you comfortable. Great seats that allow you to completely lie down and an attentive staff."
Cons: "The entertainment was surprisingly uninteresting during this trip. Previously it's been better. The food options were also not as good, but the food was a notch above most other airlines so can't complain too much."

Cons: "The in-flight crew was rude and aggressive. Also there was no communication or announcement regarding the delayed flight. Food was substandard. We've had much better experience with emirates in the past. Next time perhaps we will opt for another airline ."

Pros: "Seats are way better than other airlines and the entertainment systems is way better. Finally, someone decided it would be a good idea to provide power outlets in a plane. Why was that so hard?"

Pros: "Communication on phone prior to flight regarding baggage allowance & other matters was handled promptly & efficiently by friendly & knowledgeable phone agents. Ground crews in airports & at gates most friendly & efficient"

Pros: "By far the best airline, from service to quality, all around awesome."

Pros: "Liked the attitude of staff and comfort of 50% capacity."
Cons: "There were costumers taking off mask and walking through plane."

Pros: "I appreciate that Delta leaves seats empty, for our health."
Cons: "Snacks were all sugar-laden. Not good for anyone!"

Pros: "The crew was amazing."
Cons: "The seat backs are very uncomfortable for my neck & upper back. Difficult to tolerate, and gave me headache on each flight."

Pros: "No middle seats. Crew was nice. More space for people."
Cons: "The ceiling next to the spot lights or calling for help was dirty. I was expecting everything to be wiped. I turned my air fan on, and my there were some brown spots on my hands. And I looked up, it was dirty up there."

Cons: "When I pick up my bags"

Pros: "We needed a seat belt extender and one of the crew members noticed and was so kind in getting that. No embarrassment or drawing attention to the customer. His name? David"

Cons: "Flight was late for one hour"

Cons: "The flight was delayed an hour."

Pros: "The crew on this flight was amazing, and boarding was right on time."
Cons: "It was pretty hot on the airplane. Could have regulated the temperature a bit better."

Cons: "The seats could have been more comfortable"

Pros: "On time departure and smooth landing"
Cons: "More leg room. Stop nickel and dining passengers to appease investors. Delta is an evil corporation"

Pros: "Despite boarding late, and sitting on the tarmac for half an hour since we missed our take off time, and having to move passengers around to balance the weight on the plane, we made it home alive."
Cons: "We landed over half an hour late. Flight attendants needed to move passengers to balance the weight on the small plane, and asked for "volunteers." When there were none, the FA stood in the aisle and said we just weren't going to take off if nobody volunteered. They should have just MOVED people."

Cons: "There was a lot of turbulence and people screaming in fear, it always makes me feel better when the crew says something reassuring to make people less anxious."

Pros: "The crew was amazing."
Cons: "Cleanliness"

Cons: "The only problem with the food was it was all canceled because of rough weather."

Cons: "I’m would be much better if I can sit by my husband."

Cons: "Flight was delayed over an hour. Missed my Easter dinner plans... :("

Pros: "I was upgraded to Comfort+ and the seat next to me was left vacant. That was a great flight!"

Pros: "It was a nice flight. No troubles"
Cons: "Nothing"

Pros: "Very professional crew."
Cons: "The plane was delayed 1 and a half hours getting out of the gate because of a malfunctioning fuel gauge"

Pros: "The website delivered everything I needed."
Cons: "More discounts for frequent users."

Cons: "Missed waiting 5 hours for next flight"

Pros: "Seat comfort and crew. Atlanta customs was much more efficient in processing people."

Pros: "Great flight attendants and crew, 30 min early!!"
Cons: "Nothing"

Pros: "Like Above"
Cons: "Like above"

Pros: "Entertainment available"
Cons: "All good"

Cons: "It was very hot in the cabin during the flight. Several passengers noticed."

Pros: "Smooth flight on new B757 with good entertainment system and Comfort+ seating legroom worth the extra cost but I was disappointed that the overhead storage bins above our seats were filled by pax from other seats before we arrived even though we were given priority boarding and the toilets were filthy."
Cons: "Boarding passengers should be more carefully controlled with amount and size of cabin luggage and where they place them. Toilets should be more frequently cleaned in flight."

Pros: "On time, comfortable, great flight attendants."

Pros: "Had to cross terminals and the pathway was closed due to an international flight landing (poor planning on LAX part) so had to exit and reenter terminal through TSA. Flight delayed an hour then cancelled due to control panel failure. 10pm flight became 12am bus (and originally told it was 11.15pm bus which was "stuck in traffic" when google map traffic was all green). Got back to SD 4 hours after scheduled time."

Pros: "The movies were spectacular"
Cons: "Food was a bit plain"

Pros: "loved the airbus and in flight movies good stufg"

Pros: "It was a good flight"
Cons: "Nothing"

Cons: "Seats are too close."

Pros: "Quick and on time. Comfortable seats."
Cons: "Not many movie options."

Pros: "Stewardess named "Mel.""
Cons: "Paid for upgraded seat to "Comfort" for both of us. Bank account was charged for both. Got to gate and only one of us was upgraded. Gate agents said there was nothing hey could do, and that I had to call customer service. Nothing, in person. Terrible"

Pros: "Entertainment, newer plane, great crew. and complimentary meal? fantastic."
Cons: "I checked in 12 hours in advance for both trips and was assigned a B seat toward the back of the plane for both, with no capability to select my seats in advance."

Pros: "Complimentary meal and entertainment, very good service from flight attendants."
Cons: "Seat 43B?! I checked in 12+ hours in advance."

Pros: "Nice views on the east side of the flight. Caught Mt. Rainier, Mt. Adams, Lake Tahoe, Yosemite Half Dome, Edwards AFB, downtown LA Free Gogo in-flight wifi allowed Google Maps to work well, though nothing else seemed to load. In-flight magazine was well-written."
Cons: "Flight ran a bit late due to departure congestion."

Pros: "Friendly crews."
Cons: "Crying girl whole flight"

Pros: "I appreciated the kindness of the staff at each of our stops. From beginning to end they were polite, helpful, and kind!"

Pros: "It was a smooth ride and overall very enjoyable flight as the entertainment was very enjoyable and a lot to choose from"
Cons: "It was a smooth ride and overall very enjoyable flight as the entertainment was very enjoyable and a lot to choose from"

Pros: "Refer to my comments about flight from Chicago to Minneapolis."

Pros: "Leg room not as bad as general chatter."
Cons: "Seat width a problem. Center seat passenger used arm rest subject me to cart hits and hits from other passengers. Aisle seemed narrow. New Embracier airplane with 6 seats across."

Pros: "Decent food"
Cons: "Bad delay Flight attendants not friendly"

Pros: "Didn't know you could get complimentary meals anymore! The movie selection was awesome too!"
Cons: "Why is the complimentary Wi-Fi and messaging only for T-Mobile subscribers?"

Pros: "The staff communicated what was going on"
Cons: "Our plane had mechanical problems and never left. I thought they would bring another plane in for us, but they never did. After 8 hours of waiting, we decided to cancel our trip and go home."

Pros: "Snacks included bananas."
Cons: "Forced to gate check a bag that fit within the size constraints."

Pros: "The cinnamon cookies, the in-flight movie selection, and the helpful flight crew helped make this flight not as bad as it could have been."
Cons: "There was an infant in the seat directly behind me that chose to cry and scream through a large part of the flight. The mother of this child did not/was not able to keep the child from crying. Even with headphones on, this child's crying persisted to pierce the ears of every passenger within 5 rows of it."

Pros: "Read above"
Cons: "Read above"

Cons: "The entertainment did not work good the entire flight"

Cons: "Beef main course overcooked and dry."

Cons: "Movies"

Pros: "Planes were comfortable and well maintained."

Pros: "got exit seat"

Cons: "n/a"

Pros: "Crew was professional. Food service good."
Cons: "Leg room. US domestic flights have more legroom than this transcontinental flight. Seats recline into your face, knees bump seat in front of you and some kind of equipment box took the space In front of me for my leg. I had to use the leg room of the passenger next to me to put my foot down."

Pros: "Crew was the best ever."
Cons: "Space is always an issue on super Kong flights, so any improvement for these 11 hour flights would be great. A place to stretch somewhere?"

Pros: "Airbus airplane with four seats in the center for our family, good movie selection."
Cons: "Check-in at Frankfurt Airport was hard, we were directed to kiosks that did not work properly and then finally found help at the family check-in counter. Food is very average. Had to take a bus for boarding the plane on an international flight."

Pros: "Food was great"
Cons: "Connect flight time was cutting it short- sane scenario."

Pros: "The crew was excellent and the seats are v comfortable"
Cons: "I cant really think of anything"

Cons: "Touch screens were not working well. Required multiple hard taps which disturbed the passenger in front."

Pros: "Smooth flight"
Cons: "Weird plane noises (typical of older Airbus planes)"

Pros: "New international terminal in San Diego is very nice"

Cons: "Never made the flight because my first flight was delayed."

Pros: "service was good"
Cons: "seats too small"

Pros: "The flight was on time. The cabin crew was helpful and very friendly and the food was the best we have recently had on an international flight. The entertainment selection was enormous and spanned the realm of all venues."

Pros: "Flight was on time, and smooth. Food was OK. Very efficient crew."
Cons: "Wheel chair accommodation in Frankfurt is poor, doable but not to the US standards. Lufthansa gate staff member took us to the wrong elevator, ended up outside security and had to go through security screening all over again, now late for flight and not early boarded. Was told she was only on the job for 2 weeks, I don't blame her for her incompetence I blame her management! Plane was loaded on the tarmac via a bus for a large international flight...no gate?? Seats in economy class are equivalent to those on a domestic flight, fairly uncomfortable on a 12hr flight. Many of the entertainment choices were not available, you can select it but all it plays is a short commercial."

Pros: "Service is good"
Cons: "Food is not good. But you can't expect that with any airline today anymore. Entertainment system wasn't working at my seat."

Pros: "A lot of legroom and good food for an airplane! The inflight entertainment has games, shows, movies, and a cool map. Plus the crew was friendly. This economy flight felt like premium!"
Cons: "Nothing to complain about!"

Pros: "The food out of everything"
Cons: "Customer service , the air craft , the blankets"

Pros: "Food, drink, viewing options on the personal monitor."
Cons: "The seats are terrible! Too small and way too close together!"

Pros: "Nice Crew except when they were not watching where they stepped. Smooth flight."
Cons: "I had a swollen and sprained ankle during the flight, I had it resting near the aisle to stretch and move to try and keep it from swelling further. Unfortunately, my injured ankle was kicked several times by a rushed crew member. It would be great if they could be a bit more mindful and watch where they are walking. Also, the breakfast before landing was spoiled when I discovered fungus in my butter after I had already eaten half of it."

Cons: "It seems like my gluten free meal request did not go through. But I must admit it, It could also be my fault"

Pros: "The video library was huge, current and very helpful. The good was great"
Cons: "Way too stingy with ice - 4 ice cubes at one time was the max allowed."

Pros: "Their crews were great. Good selection of entertainments."
Cons: "Meals were not great. Their seats were hard to set for a long fight."

Pros: "Very comfortable and the flight crew were extremely friendly and helpful!"

Cons: "I couldn’t eat the food"

Pros: "I like everything about this airline. The entire crew is always happy to serve and extremely helpful. The food is very good and served hot. When our flight was delayed and it was questionable whether we'd make our Lufthansa connection, there was a small bus with 2 Lufthansa crew members waiting for us on the ground - they escorted us through Customs and directly to the door of the airplane so that we'd make the flight. Service I have never gotten on an American airline!"

Pros: "Friendly service, good food."
Cons: "A bit too cold."

Pros: "In this day of continuous service cutbacks Lufthansa has managed to keep amenities that make long flights bearable. The boarding was early and efficient. Meals were decent and plentiful. Hot hand wipes were provided. Hundreds of video entertainment options and fairly friendly English speaking flight attendants. I recommend paying the small upcharge to choose seats with extra legroom. totally worth it on the long haul"
Cons: "Be there early. They board early"

Cons: "See previous comment. Airline service needs to be vastly improved."

Pros: "Good service, good IFE, smooth, great cabin crew, no complaints."

Pros: "Same as above."

Cons: "The forward economy cabin was too cold. When the passenger in front of me had his seatback all the way back, I could not get out of my seat, lean forward, nor see the entertainment screen or eat easily."

Pros: "The crew was organized and very polite. Even if it was a bit of delay the plane made it in time and luggage was readily available"
Cons: "One thing that everyone was complaining about was the temperature . It was very cold and nobody anted to do anything about it. Another thing that I found unwise was the entertainment. It was a large selection of movies with very explicit sexual content. I didn't travel with kids but I was thinking what I would've done if my kids were seated next to a person like I did who was watching this kind of movies.."

Pros: "Fast boarding."
Cons: "The usual flight discomfort, but the seat in front of me was broke. The person in it struggled to stay out of my lap, which I appreciated. The connecting flight had a non-functional screen and the reading light broke and flew across the cabin."

Pros: "I said everything in another evaluation"

Pros: "All good - flight, service all great!!!"

Cons: "Will need to add more recent movies for entertainment"

Pros: "we received business economy from IAD to FRA"
Cons: "we didnt receive business economy from FRA to IAD"

Pros: "Great service and food!"
Cons: "I didn't like sitting in the middle cause it was hard to sleep and go to bathroom"

Pros: "New planes, friendly staff, decent space even for economy, great food"

Pros: "Staff mostly, but also plane, seat, food, boarding and communication."
Cons: "We left late due to weather — which is okay— but pilot didn’t catch up in the air. Also, the connection was tight partly because the Prague flight parked at the far end of the field and the bus ride took forever. Then we had so far to walk to get to the departure gate."

Pros: "excellent service and crew"

Pros: "The crew was very nice and the food was good. Very uneventful, easy flight."
Cons: "Definitely not enough leg room"

Pros: "The crew was very friendly and helpful"
Cons: "I am lactose intolerant and there were few non-dairy options"

Pros: "Cleanliness"
Cons: "Delays in departure from Hamburg. Lack of information, directions or assistance with connection."

Cons: "Not enough indian movies. Too many other foreign movies. English movies were too old. Frankfurt airport is the worst airport. Terminal to terminal is too far."

Cons: "The buses to the planes had no ac. It was like a sauna. The plane was not ready for boarding so you were in the bus for 25 minutes. It was in the 90s in the bus before they opened the doors"

Pros: "So rude crew"

Cons: "Allow business passenger to use front bathroom."

Pros: "Very nice airplane and pleasant crew"

Pros: "Decent price for economy comfort seat, 4A."
Cons: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Pros: "Loved the smooth ride."
Cons: "Bathroom was pretty nasty"

Cons: "Time"

Pros: "The crew was amazing, flight on schedule and good entertainment."
Cons: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."

Pros: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

Cons: "They left my bag off the plane. Ridiculous."

Cons: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"

Pros: "The space at my feet with the chair in front was a bit akward."
Cons: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Pros: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Cons: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Cons: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."

Pros: "Friendly staff"
Cons: "Security check at gate; No priority"

Pros: "the crew was nice"
Cons: "Seat confort on long flights, leg rooms,"

Pros: "Good"
Cons: "Nothing"

Pros: "Best airline in the business quick efficient and outstanding service What else can you say"

Pros: "MCR airport Mert & Greet parking was smooth and efficient."
Cons: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

Pros: "Very friendly and helpful crew."

Pros: "kLM staff was great."

Pros: "Food was excellent, service from staff was friendly, and entertainment options were great."
Cons: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."

Pros: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Pros: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Pros: "Crew"
Cons: "N/a"

Pros: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Cons: "there was no lounge close to our departure gate"

Pros: "Short flight with good communication."
Cons: "Nil to complain."

Pros: "Lovely staff, good food, great movies."

Pros: "The flight crew was nice. Plane departed/arrived on time."
Cons: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""

Cons: "They stole my money"

Pros: "The flight was great."

Pros: "The supplied pack of toothpaste/toothbrush"

Pros: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Cons: "Nothing to be honest . All positive."

Pros: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Cons: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"

Pros: "No chargers or tv on planes"
Cons: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"

Pros: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Cons: "As above"

Pros: "delayed"

Pros: "Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago."
Cons: "The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish"

Pros: "Seat space was good for a short flight, inclusive of free snack and drink."
Cons: "Too much overoverhead luggage."

Cons: "I slept didn't have snack offered and no entertainment"

Pros: "10 hour flight - I was well looked after, regular drinks, the food and snacks were good enough and tasty. The in flight entertainment was good - latest movies and worked a great variety of tv, books and movies. The airplane was modern and comfortable"

Pros: "There was no flight! So it's one thing that you have to cancel the flight because of fog; but rebooking us the next day on a flight through New York that doesn't exist, was way below the standard of care I would expect from any airline. Apparently, the NY to LAX flight that KLM booked us on, was only one leg of the flight to Sydney Australia; and according to some airline agreement, only Australian nationals are permitted to take that flight! Running around at JFK from terminal four, to terminal seven, to terminal eight, back to terminal four, to get a flight out, was a bit much considering how tired we were – not to mention hungry, since KLM neglected to provide the kosher meals we had requested with plenty of time – BOTH going to and returning from Europe."

Cons: "Taking off late caused me stress because I had transferring flight within less than two hours in transit originally. So we arrived later about 50 minutes so I had to manage my situation and find my next gate and be on time. And an other thing that I disliked was that I was allowed to have only one baggage which was very unusual for international flight between two countenances. And the crew was not polite enough so she made fun of my Cary-on. In short, I expected more from KLM which is famous for them being "Royal" but not acting as one of them."

Pros: "crew"
Cons: "food"

Pros: "Excellent crew made this flight very enjoyable. A lot of information during the flight about the route, arrival times and clear explanation of the departure delay. Very friendly and attentive."
Cons: "Only 1 drinks round on a 3h flight."

Cons: "Terrible moslem food, too much lentil with tasteless chicken"

Pros: "The food was good, the service was excellent, and we had achance to sleep."
Cons: "Nothing"

Pros: "Good service."
Cons: "Business is EconAnthro my seats with the middle seat open."

Pros: "On time, courteous crew, decent food."
Cons: "Leg room."

Pros: "Professionality onboard, punctuality"
Cons: "In Bologna, They made me take stuff out of my luggage at check in, because the weight was 26kg instead of 23 kg and I'm even a Fyingblue gold member. Totally ridiculous."

Cons: "I really did not find anything to improve, it was a pleasant flight"

Pros: "My air hostess was very friendly and kind"
Cons: "Food for vegetarians"

Pros: "The flight was on time and landed early"
Cons: "The bags could have come out earlier and the food could be better"

Pros: "The crew were very attentive and there was a large variety of in-flight entertainment."
Cons: "I am not a heavy set guy but the seats were unreasonably close to each other, this meant that when you eat a meal your elbows push into your sides making it hard to bring food to your mouth."

Cons: "Very narrow seats"

Cons: "Seating is a big problem. I am only 192 cm tall and cannot really fit my legs into the space. Have them out in the corridor"

Pros: "That the flight was on time."
Cons: "not applicable."

Cons: "Seat was broken. Reclines without requesting. Tray also needs attention. Seat 15C"

Pros: "Quick boarding."
Cons: "Nothing. Pretty good for a short trip."

Pros: "Nothing"
Cons: "Direct"

Cons: "Better business class seats"

Cons: "Delayed, twice!"

Pros: "Friendly crew, new release films"
Cons: "Quicker boarding and better food"

Pros: "Crew were very good"
Cons: "Poor entertainment system"

Pros: "Pleasant staff, very poor entertainment systems, screens too small and kept needing to be reset."
Cons: "Poor entertainment systems Plane too cold Only 1 meal Ran out of gin for the second flight in a row"

Pros: "Friendly crew and a good value for money flight"
Cons: "Very bumpy ride but this wasn’t anyone’s fault"

Pros: "Cabin crew."
Cons: "Security at Heathrow."

Pros: "Service was excellent"
Cons: "Entertainment system getting a bit long in the tooth on 747. Hot breakfast could have done with some colour"

Cons: "I was seated at the emergency row. The staff has a policy of collecting the pillows and blankets during take-off from these seats. But they never gave them back to us afterward. Later when I wanted to go to sleep, they could not located these items."

Pros: "Entertainment and food"
Cons: "Boarding was slow, and disorganized."

Pros: "No hassle with hand luggage"

Pros: "Plane kept to time schedule fabulous"
Cons: "Traveling economy"

Pros: "Efficient processes. All went to plan"
Cons: "Tight seating. Old plane. Entertainment screen sub par"

Pros: "Good leg room"
Cons: "Movie system frequently had to be rebooted."

Pros: "Quick and efficient boarding."
Cons: "The way that the crew (both in economy on right of plane) spoke to, and handled sensitive situations with several of the passengers in a loud and rather rude manner. This is not the British way that I have been accustomed to on previous BA flights, and is rather upsetting. The crew were very abrupt in general, and did not have that seasoned and polite demeanor which I expect from BA."

Pros: "Professional pilots. Good flight."
Cons: "Unprofessional and rude flight attendant. Not enough food available on an 11 hours flight."

Pros: "nothing"
Cons: "waiting for boarding waiting for the take off waiting for the meal tired staff broken laguagge at the and no promised phone call from the laguagge department"

Pros: "Your staff were truly excellent, helpful and engaging."
Cons: "My TV worked only intermittently and I therefore could not relax and enjoy the entertainment..."

Cons: "The food was not that good, the beef was like a brick and the service Poor , I asked for water twice, by the time it arrived I already had finished, same for bread I had to ask for bread, was not offer, if I didn’t asked for the main course in the lunch portion on the flight they were taking away the tray after the salad and fruit, I did not like the salad, I tried mine and my Husbands that was salt restricted and they were Awful. I travelled business class, the flight was packed."

Pros: "Premium Economy seats LHR-SAN. Comfortable, decent food, nice variety of entertainment. This flight is the best way to get from San Diego to Europe."
Cons: "The TV portion of the entertainment system didn't work, but there were enough movies to keep me occupied for the 11 hours of the flight."

Pros: "Made up for time due to a big tail wind"
Cons: "Took off late and had to wait 45 minutes for luggage"

Pros: "Flight was on time,actually ahead of time."
Cons: "Aircon was not efficient. Very hot in the plane."

Pros: "The service was great, plane was clean, entertainment was great, food was OK but not great."
Cons: "In economy the seat spacing was very limited. It was worse than many US domestic flights. If the seat in front was reclined, the TV screen was about 12-15 inches from your face."

Pros: "Crew is super hospitable and nice"
Cons: "They lost my luggage after I asked when I checked it in LA and when I boarded in SD"

Pros: "The crew apologized for the late departure"
Cons: "We were left waiting for the technical issue to be fixe for more than an hour"

Pros: "Crew was friendly and polite, food was ok, decent entertainment system. Plane was new and clean."
Cons: "Seat pitch was small and not a lot of legroom. When passenger in front of your folds his seat, the seat back is mere inches from your face. Cabin announcements were too loud in headphones."

Pros: "good entertainment"
Cons: "food was worse than typical airline"

Cons: "Took forever to serve cold drinks and food. Said we were going to have a short flight due to tail wind so they would not serve hot drinks. Mean while we landed at the expected time of arrival."

Pros: "nothing"
Cons: "They were awful"

Pros: "If I had another option for a direct flight to London, I'd take that over traveling with BA."
Cons: "They ran out of the meat option for my meal. Understandable but I couldn't eat the veg option either. The flight attendant literally said to me that they had no other food on board - a complete lie of course which I didn't appreciate given the $1500 ticket I paid for the flight."

Pros: "Crew is very nice"
Cons: "Seats are pretty small"

Pros: "Staff are all great. No fuss and every thing on time."
Cons: "It's economy class and always cramped. Standards slipping in the toilets a little. Seats are getting worn. The entertainment choice could be better. Food quality has also gone down"

Pros: "Boarding at LHR was so quick. This was my first 747 experience and the boarding process for so many people took less time than other flights I've had with smaller crowds. The entertainment was great, flight staff was very cheery, and there was food being served nearly every two hours..."

Cons: "Seat backs are too thin. You feel every time the person behind you goes into the pocket."

Pros: "I generally fly business or first but not this flight I felt like we were treated like we were in first class the attendants was great. Really great. I became a believer in British on this flight!"

Pros: "Courteous service, and good selection of new movies"
Cons: "Turbulence over the mountains, and steward didn't serve food anymore"

Cons: "Seems like the easiest way to make flyers happy is a decent TV with movies on the flight, not this airline. The entertainment consisted of a a 4-6 TV in the back of the seat in front of you that occasionally turned black and white. Time to upgrade that BA!"

Pros: "Staff. Ample seat recline."
Cons: "No usb outlets. Dated entertainment. No indiv air flow control. Screw was loose and a metal wire was wrapped around but you couldnn't see it. So, when I reached to turn the broken dial for air the metal wire pierced my finger."

Pros: "It was Mother's Day and also my birthday and we got upgraded to European Travel Plus ( business class). It was great"

Pros: "Crew was very welcoming"
Cons: "Overall long flight and connection from UK-Chicago-San Diego was dreadful without good food, entertainment"