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As always, it’s a pleasure to travel with KLM. It is one of my favorite airlines.

Brand new plane lots of room the snack was very flavourful and enjoyable

The flight was delayed. The aircraft was unclean. Promised seat was not given due to change in Aircraft. Not one crew on ground was in a position to give any response. Amsterdam Airport is AVIODABLE Over crowded. Over Expensive. Poor Services.

The crew were unprofessional with a racist element. I was physically abused as well from one of the crew members

Crew is not the cheerful type. very slow meal service (this is their style as have flown this many times)

Flight was on time, staff are friendly and helpful onboard.

Terrible last row seats many seats available but no offer to move to better seat

Delay on my previous leg, had to run to catch my flight. But that happens. Overall ok.

Flight was ok but lack of communication cost me to literally beg to be put on another flight as connecting flight had departed

They forgot to serve food and the crew was very unfriendly. Never experienced such a bad KLM flight. Usually fly from Toronto. New York was different.

My luggage was lost at the airport but American Airlines contacted me and got it to me the next day.

Business class lounge for my gate was closed and no email was sent, causing me to walk back and forth to different gates, etc for over 20 minutes one way. Flight entertainment was mediocre with very poor choices especially for business class cabin. Original flight was cancelled and rebooking was difficult and no reason given for cancellation.

Very comfortable flight and simple and directed one way and back. Amazing price.

We loved our flight attendant, Emma from Scotland, the meal and entertainment offerings were wonderful, the flight was smooth, and enough leg room to stretch. We would fly with you again!

Los Angeles to London. 25th of April 2026. Business class. I was flying backwards with a complete stranger snoring next to me. In Business class. Males and females, strangers lying next to each other. Seats were backwards. I paid for comfort. I got dizziness and stress.

24 hour delays aren’t even heard in 3rd world countries with archaic transportation systems. I’m never flying American Airlines again.

Long line with check in at the DIA British Airway counter.

The flights were on time. Cabin crew were nice. The food was terrible! Checking in was not easy using my phone.

Crew were fantastic and the aircraft was extremely comfortable, but outdated. Headphone jacks were worn out and sound normally only came out of one ear unless positioned just right.

Departure was delayed leading to late arrival, 25 min wait for a gate. Basically, missed all our connections & had to be rebooted, which was a very long process.