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Pros: Perfect

Cons: Perfect

Pros: No comments.

Cons: No comments.

Cons: Food

Pros: Good service from the crew and good food.

Cons: Flight was delayed and there are a lot of redundant checks before entering to the gate. No internet service and the flight was very long. (14 hrs)

Pros: Muslim food

Cons: Boarding was crazy. Could not everyone in the gate area.

Pros: Flight was on time.

Cons: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Pros: KLM are our airline of choice. A great full-service carrier with impecable standards.

Cons: Nothing

Pros: Good seating space, good service

Cons: More comfortable seats.

Cons: Missing a bag , longer wait time at Abu Dhabi

Pros: Every thing. Was good

Cons: The seat’s

Cons: The inoperative TV screens should be repaired.

Pros: It was super

Pros: Great service

Cons: Messed up my luggage in Atlanta. Gate said baggage was going to domestic. Ended up in international terminal. Added almost an hour of back and forth between terminals.

Cons: Great crew!

Cons: Flight departure change 10 min earlier was not emailed. Total confusion and communication problems for boarding. In addition the shuttle bus was sent to the wrong airplane and had to return 3 times.

Cons: Plane was very very old

Pros: Crew was nice. Plane was older model. No individual movies. Seats were old and worn, but flight was nice.

Cons: Not sure anyone can change this, but people (Egyptians) got out of their seats before the plane had even slowed down on the runway. People were jostled about. One guy bumped me several times. They then rushed forward cramming up the aisles. Just ridiculous.

Pros: nothing really

Cons: entertainment system only played audio out of one ear, small selection of movies, flight departed late and gate changed

Pros: After we missed our flight, we were provided with terrible customer service.

Cons: We were told to go to the wrong gate. After we missed our flight, we were charged 880 USD to book for the identical flight the following day. We were taken around in circles inside the airport. Absolutely unacceptable. Would not recommend.

Pros: comfortable

Cons: some food was frozen when served (salad and cheese). Coffee wasn't that great either.

Cons: Cabin temperature was too warm

Pros: Love love love this airlines! I wish the US carriers were like this!

Cons: A great flight!!

Pros: Very pleasant and helpful crew

Cons: Improved seating comfort, leg barrier or something

Cons: The seats are small as it is. Putting boxes under the front seats hurts after a few hours ... whoever designs this should be forced to fly long-howls himself

Pros: Our crew on the trip from DC to London was excellent- friendly and efficient. We really enjoyed the whole experience.

Cons: The short trip from London to Vienna felt overcrowded with people lugging heavy suitcases on board. Also the fact that you have to purchase even water was a surprise because we were not aware of such a severe policy by BA. Plus our American credit cards were not accepted by the on board cc machine so we spent 2 hour flight without any refreshments

Pros: Crew wax amazing

Pros: The crew was just fine.

Cons: Checking on the cleanliness of the toilets frequently

Pros: Crew amazing. Seats had enough legroom. Good was second to none

Pros: ICE

Cons: Attendans have been impatient, nervous

Pros: Cabin crew was great at customer service. Very helpful.

Cons: The food was the same on consecutive flights, which made eating painful. And the Addis Ababa airport is very poor right now.

Pros: The crew members were very accommodating and friendly. They do a wonderful job. When I told them that the power was not working in my seat and that I needed it for my CPAP (I call it my anti-snoring device), they arranged for me to move to another seat where the power worked for the CPAP. When the power did not work in the new seat for my laptop, they offered to let me charge it in a more powerful outlet near the galley.

Cons: The power didn't work for my laptop. It did work for my CPAP device. Some of the seat control buttons were out of order.

Cons: Flight departure change 10 min earlier was not emailed. Total confusion and communication problems for boarding. In addition the shuttle bus was sent to the wrong airplane and had to return 3 times.

Cons: Better seat

Cons: Seat pitch is tight and seats don't recline. Boarding should be back of plane forwards. This would eliminate the log jam that happens when it's front first.

Pros: Friendly staff and smooth boarding process.

Cons: British Airways charge you for water. However the flight attendant did her best and brought me a glass of water. It is the first time that water is not courtesy form an airline.

Pros: Somewhat

Cons: Food

Pros: Nothing.

Cons: Timeliness. Cleanliness. Service. Food and drinks.

Pros: Yes

Cons: Nothing comes to mind

Cons: Flight was delayed and caused me to miss my connecting flight on another airline that had no other flights that day. As a result of the lack of communication and general lack of professionalism, staff refused to rectify the situation and take responsibility, and I was forced to stay overnight. Worst

Pros: I like that it’s a direct flight from Newark to Lomé I like that it’s cheaper than over airlines I like that it’s a late flight: it allows out of state passengers to catch the flight without having to stay overnight in NY

Cons: Some crew members are unfriendly The toilets are always smelly and dirty. The floor stick with pee. Pee all over the toilets seats. Unsanitary especially when you are traveling with a child or an elderly. The TVs touch screens do not work The volume of the crew is too high

Pros: The landing was smooth and so was the whole flight! Loved it

Cons: Food. I ended up throwing up shortly after eating

Pros: Love love love this airlines! I wish the US carriers were like this!

Pros: Nice seat I got.

Cons: I could not buy extra luggage at airport. They asked me for 470dollars as extra weight. Then my luggage has still not come in my hands :(

Pros: The food was very good and inflight entertainment was excellent.

Cons: They keep the cabin temperature too warm the entire flight. The seats are too stiff.

Pros: crew excellent, food excellent, entertainment good.

Cons: Space between seat rows is barely adequate.

Cons: Boarding was crazy. Could not everyone in the gate area.

Pros: KLM STAFF WERE VERY PROFESSIONAL

Cons: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Pros: Confort and kindness

Cons: It was too cold

Pros: Great airline

Pros: Amazing aircraft! Amazing crew!

Cons: Plane was too warm and movie selection was the same for all flights. Too many marvel kid movies.

Cons: Everything

Pros: The seats were comfortable. The entertainment system was wonderful.

Cons: The crew was disorganized.

Pros: Quick boarding, arrived 30 min early, fast exit and quick bag retrieval

Pros: Flight was excellent crew awesome.

Cons: Nothing

Pros: Great

Cons: Everything was fine

Cons: Much better