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Pros: Customer service

Cons: Snacks

Cons: The food is good k

Pros: Staff was very friendly and loved the food.

Cons: For economy class, nothing.

Pros: Great smooth flight, crew were friendly and many movies and shoes to choose from.

Cons: Seats are tight and not much leg room for the unfortunate ones who fly Economy class. Food was ok.

Cons: flight left very late. couldnt make up time on the way. had to struggle to make it to the connection.

Pros: Amazing seats and crew

Pros: generally good overall for a 14 hour long flight

Cons: legroom could always be better for me......but this was similar to most other airlines

Pros: Absolutely friendly Professional

Cons: Nothing

Cons: O PIOR checkin dos últimos 10 anos. Desorganizado, lento e sem as máquinas self funcionando. Avião velho, com pouco espaço para as pernas e um sistema de entretenimento da década de 80. Comida péssima A melhor coisa a fazer e usar outra companhia.

Cons: Don’t let me book my seats on line and then tell me “not for this fare” ($1700) at the airport. We have special needs and were not accommodated

Cons: Snack was packaged bread stick bits. No flavor. Must take of headsets for take off and landing.

Pros: Nothing

Cons: There isn't enough space on plane to enjoy the flight, it was more of, you have to go from one location to another. If it was more than 2 hours, I would have hated it even more.

Pros: Crew was great. They made up for mistakes in a positive and amenable way.

Cons: Flight was late. There was no communication about it. The flight from Joburg to Doha was late, therefore I missed my connection. The delay was not officially communicated to any of the passengers — no announcements made, no representatives to talk to at the gate — until well past the time that we should have been in the air. It was distressing.

Cons: Power outage delayed the deboarding De boarding always done not at the terminal but to a bus

Pros: Awful

Cons: Flight was cancelled and rebooking dealt with poorly

Pros: yes. great travel and crew

Cons: I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check

Pros: Nice and attentive crew.

Cons: Seats not comfortable in premier economy.

Cons: Flight was delayed

Pros: I like the comfortable seats

Cons: Service lag a little

Cons: Free WiFi

Cons: Little more comfortable seats. However, allowing to check in two bags free of extra cost is great!

Cons: Free wifi

Pros: Great

Pros: Crew good and seat OK but not exceptional for business class

Cons: Food was average - main course could have been better. Range of movies ok but not great

Pros: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Cons: I flew economy and all was good and appropriate to the level.

Pros: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Pros: The crew.

Cons: The time between flights.

Pros: The crew was great. Food was not bad either

Cons: Not so comfortable. SAA needs to upgrade- seats and technology. It feels tight and crowded. You can’t even charge your phone

Pros: great friendly crew

Cons: not much could be better, it was a short flight but yet very attentive

Pros: Several meals were served and the staff was helpful. The captain was informative and there were a variety of entertainment options.

Cons: The seats were extremely uncomfortable for a long flight. They only reclined a couple of inches. The plane was also quite warm throughout the flight.

Cons: Both food and entertainment have declined over the past 20 years

Cons: Staff were unhelpful and ran out of many food items by the time we were served - meaning that there wasn’t anything available for us to eat as we don’t eat eggs. The check-in was stressful and staff were keen to help - unprofessional and unsatisfactory.

Pros: The crew were lovely and the seats were ok.

Cons: Not a lot to Improve on to Be fair

Pros: Crew was attentive.

Cons: Tiny, uncomfortable seats with warn cushions.

Pros: The crew on Virgin Atlantic was superb!

Pros: Female Flight attendant was very rude

Pros: Nothing.

Cons: Timeliness. Cleanliness. Service. Food and drinks.

Pros: Nothing. I was offloaded minutes before boarding by BA without any explanations. The staff was not helpful in any way. BA is suggesting either non recept of payment or credit card fraud. Both reasons are totally bogus.

Cons: Proper communication by both BA and local handlers at the airport in Iceland.

Cons: Seats are terrible. Crew didn't ask if I wanted to drink anything with the meal. Seemed like a budget flight.

Pros: Friendly staff, new aircraft, great food

Cons: Just some help with hand luggage

Pros: Crew was professional, qiality of food great

Cons: Boarding is better done row-wise than by alphabetical groups which is arbitrary

Pros: Noce ride. Cabin crew was very friendly and helpful

Cons: Not much. Maybe better food. We asked for low fat option. They served bread. If they knew food better they knew carbs equals fat. Overall it was a good flight

Cons: Food on the menu was not available. Some of us did not get lunch and were being offered bread. Some flight attendants were impatient with pax and unwilling to help especially with regards to Wifi on board , others were impolite

Cons: The Seats were really old and no new movies

Pros: Great seat and staff.

Cons: It was great!

Pros: Crew was nice and friendly. Food came in a paper bag but still was good and plenty. The plane was an Airbus-330, it's a smaller plane for shorter routes but the seats were actually more comfortable than the newest Boeing 787-9 they use for long hauls.

Cons: Don't bus the passengers to the plane and make them climb the stairs. It's almost 2020.

Pros: Nothing

Cons: Everything!

Cons: The seats are small as it is. Putting boxes under the front seats hurts after a few hours ... whoever designs this should be forced to fly long-howls himself

Cons: Timing is good

Pros: Very late departure and arrival cause us lost of transportation in Barcelona and money paid will not be returned

Cons: Lost of deposited money to tea nsportation due to delay plane arrival

Pros: Everything.

Cons: better assistance for people on wheelchairs in the airport.

Pros: Flight was smooth and didn't feel like 9 hours! Crew handled an ill passenger in a caring and professional manner.

Cons: Seated in the middle of four center seats, crew overlooked offering beverages/food a couple of times.

Cons: Um avião velho, com estrurura ultrapassada de entretenimento poderia ao menos ter uma comida um pouco mais adequada e espaço para as pernas compatível com as aeronaves atuais.

Cons: As so often with Alitalia the flight was delayed by 1 hr 20 mins

Pros: On time and complimentary drink

Pros: Everything.. will do it again!

Cons: Everything was perfect

Pros: Crew was good

Cons: Boarding, comfort of seat

Cons: Power outage delayed the deboarding De boarding always done not at the terminal but to a bus

Pros: yes. great travel and crew