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Pros: Seating was comfortable and crew was amazing.

Cons: Food food food. Things have gotten from average to worse in recent times. Specially Travelling from United States out to Dubai.

Cons: My judgement will be unfair cause I love Emirates airlines

Pros: The crew was amazing

Cons: Nothing, absolutely loved it

Pros: Good performance of ground staff in kabul

Cons: On time flight not delay

Pros: Crew was courteous and friendly.

Pros: Crew was amazing.

Cons: First leg of our trip on British air on a smaller plane with lots of comfort and room. Our 2nd and long leg was on a larger and newer plane. Leg room and room for the tray table was so tight and uncomfortable for a long Flight. Paid extra for end seating and using British air for transfers through Heathrow as an American Air partner. Will try to avoid the extra cost in the future.

Pros: Gate was super close to the lounge.

Cons: The security check at the gate requires one to leave the comfort of the lounge early incase of queues and then wait in an over crowded lounge with the other passengers (so the fact you are business/first or have one world status does little to ease the burden of boarding. The lounge also did not offer red eye passengers a meal and the on board meal service is slow (so if you are hungry it eats into precious sleeping time). The breakfast wakeup was also disappointing. My meal of choice was not available and the whole process was rushed like a fast food restaurant. Overall I am disappointed by the club world offering on this route and would not pay for it again unless intended to get on and just sleep for the entire journey.

Pros: Nothing!

Cons: Boarding was chaotic. The flight attendants never even asked us if we wanted anything to drink- never! Not even water. They were just too busy serving those who were buying food and drinks on board. For a 4-hour flight?!!! Simply unacceptable.

Pros: comfortable seating...

Cons: Nice experience ...

Cons: Had a broken seat it didn’t recline....

Pros: The crew was okay And the seats good it’s little wide In general was okay

Cons: The food not so good I like service on the plane was good

Pros: Crew is good, attentive, embodies the middle eastern hospitality culture.

Cons: Connecting through Dubai was terrible, 1 hour delay before flight take-off was awful, food was less quality than previous flights, flight attendants congregated in front of my seat by the galley, parked all sorts of things there, could not sit comfortable the entire flight.

Cons: Understand sometimes out of airlines control but reduce delays

Pros: Comfortable seats and did not have to pay extra for a carryon luggage

Cons: The boarding process was quite chaotic and slow. There was no oversight of what people were putting in the overhead compartment so many were putting both their carryon suitcase and under seat bags up there leaving no room for our suitcases by the time we boarded. The flight attendants were eventually helpful in finding space by making people remove smaller items, but it was time consuming and avoided on most airlines we typically fly by enforcing bag rules as passengers are boarding.

Pros: Free Wifi

Cons: Free Wifi all over the flight

Pros: In hour 20 of delays and being held in a room with no access to water

Cons: Absolutely everything. Access to food or water. Basic communication. A semblance of organization.

Pros: Good performance of ground staff in kabul

Cons: On time flight not delay

Pros: The seats were spacious and comfortable. Ample room for the long flight.

Cons: Desert option: warm cookies

Cons: The luggage was mishandled when we got to EWR. Landed 9:15, got my luggage at 10:45

Pros: The crew was amazing

Cons: Nothing, absolutely loved it

Pros: British airways, does what it says on the tin.

Cons: If you have any problems. Do not call customer support!!! Call centre is in SA, and the operatives are unhelpful, put the phone down and incompetent. I have reservations wheather to book with BA ever again due to my bad experience. 2 hours wasted on the phone, followed by calls the next day to finally get 2 off flights cancelled and a return flight amended in my party of 3. Not fun!!

Pros: There was a special needs boy that sat behind me and he had some issues (long flight, understandable) and the crew were AMAZING with him. Not everyone has common or even human decency. These people were rad, and it was lovely to see.

Pros: Crew were good early on but didn’t check later on

Cons: It was ridiculously hot and the crew didn’t offer water after initial drinks run and we were seriously dehydrated. The flight was delayed and although the first half an hour we had excellent service there was no follow up service and the temperature in the plane was really very uncomfortable

Pros: Crew was courteous and friendly.

Pros: The seat was not comfortable and the food as well

Pros: Good meals, comfortable seat with fantastic entertainment options.

Pros: Crew was amazing. Flight was on time. Seats were good per economy class

Cons: Food could have been better

Pros: generally good overall for a 14 hour long flight

Cons: legroom could always be better for me......but this was similar to most other airlines

Cons: Nothing

Pros: Direct flight. Crew was good. I got home alive.

Cons: The crew made far too many unnecessary announcements and the sound system was friggin loud. Everyone on the plane jumped and cringed everytime there was another completely unnecessary announcement. The seating area in coach was also a bit crammed. The flight was full as were the overhead bins so i had to stow everything at my feet and there was barely any room.

Pros: Free Wifi

Cons: Free Wifi all over the flight

Cons: Hardly saw a steward in business class the whole flight. Must be part of BA’s cost saving initiatives, but means you don’t get food on time, offered drinks or even a menu

Pros: The seats were spacious and comfortable. Ample room for the long flight.

Cons: Desert option: warm cookies

Pros: Crew was a little curt in giving instructions - open that window ma’am

Cons: I requested the meal a little later cause I was asleep... but she said not possible. I would e been ok with a cold meal a little later cause I wasn’t feeling well. Would’ve appreciated a little understanding.

Pros: Crew was great! For economy class, seat was comfortable.

Pros: I am looking for something good put didn’t find Sorry

Cons: The departure time should be on time Our flight was delayed more than one hour

Pros: Staff excellent

Cons: Seats that go flat so u can sleep on long flight

Pros: Flight attendant warm, courteous and authoritative at same time.

Cons: Seat hard. Space tight. I am 6’4”

Cons: I do not like that mono do sale me a ticket with no baggage and never will by a ticket from this company again!

Cons: I paid $100 extra for extra leg room. I was put right next to the bathrooms. All night long people were standing in line to use the bathroom. My extra leg room was taken by people standing in the space and actually stepping on my foot. Not worth the extra $100.

Pros: good food

Cons: the entertainment system is outdated

Pros: The flight was relatively on time and the crew was nice

Cons: The food was not the British Airways high quality

Cons: Just not enough room in the economy class, especially when the person in front reclines their seat.

Cons: Punctuality. I landed over 2 hours late

Cons: The luggage was mishandled when we got to EWR. Landed 9:15, got my luggage at 10:45

Pros: Cabin Air Pressure is amazing

Pros: The crew was okay And the seats good it’s little wide In general was okay

Cons: The food not so good I like service on the plane was good

Pros: Crew & food was amazing

Pros: Lovely staff

Pros: Sarah the Cabin Manager was amazing.

Cons: The business seats are horrible

Pros: Seats were comfortable and plane was clean

Cons: Provide a hot drink and Small snavk

Pros: Service and food

Cons: Less leg room than on other airlines, Crew was noisy, credit card reader was broken so all payments processed manually, maybe they were behind schedule because of this and were rushing through the cabin as a big group

Cons: Old plane

Pros: Seats were comfortable and plane was clean

Cons: Provide a hot drink and Small snavk

Pros: Free Wifi

Cons: Free Wifi all over the flight

Pros: reliable, on time, clean and efficient.

Cons: Boarding was a bit of a cluster. Partly the JNB airport design, partly the lack of order and organization.

Pros: All aspects of this flight were good.

Cons: When we were waiting prior to our flight in the duty free area of terminal "A", Kayak notified me via text that the flight was scheduled for terminal "B". If I had not taken the same flight before many times, I would have been concerned with the incorrect information Kayak provided.

Cons: Plane is old and systems worn out. Seats uncomfortable, little leg room, no premium economy and entertainment system didn't work. I have flown nearly 2 million miles and this has to be one of the worst planes I have been on.

Cons: Really great and kind service.