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Online check-in doesn't work. That's why I couldn't give it full Star.

Overall it was a very good experience. Boarding was efficient and well organized. The cabin crew were excellent. The meals were tasty and quite filling. The warm bread rolls were a nice touch. Seats were comfortable even if they were a little narrow. Entertainment selection was excellent.

This is my first and last flight with Qatar because when we go for boarding pass in Delhi airport the team asked for money charging me for hand baggage which is technically including with my ticket so also we get one our temple pics I ask them to checking in but they tell me I have to pay $500 dollars for that additional which is not make sense than I diseased to throw away because I can’t take with us . For carry in beg also I pay some Indian n currency for the guy who help I already pay 6 passengers ticket cost me $8000 so really I’m not happy . PLUS MY 6 checked baggage was damaged I already claim for four beg at airport but now I’m worried about my stuff inside maybe broken too which is more expensive stuff me really bad experience

My seat that I booked over a year ago and some other passenger was sitting in it. They said they could not walk and they would not move. I was with my young kid and the crew did nothing to accommodate that. Just disappointed that the airline accepts that excuse from a passenger.

It was the terrific, I was promoted to businessman class, and the service was amazing.

Very bad. We booked 8 months in advance for 2 people but couldn’t get seats together. Food was so bad I couldn’t even eat.

Better service is needed. I booked for Qatar but I was switched to American way after I bought my tickets.

Transit , Too long for terminal change, for a moment I thought Qatar airlines going to Los Angeles by bus. Please make transit convenient and quick.

There was no phone charger, uncomfortable seats, unprofessional flight attendants, didn’t like food

Ordinary Indian food... Not great. Limited movie and TV selection

Some how I got “offloaded” even though I had my boarding pass Food was horrible Staff were nice and cheerful No headphones were provided

perhaps eye contact with the cabin crew, instead of abruptness and an impatience to serve.

Annoying customer pushing my seat did not make this pleasant.

TIRED OLD plane. Seat cushion is completely old and NOT cushion at all; after an hour of flying butt hurts. Boarding is a complete disaster. No one respects the boarding groups, and the BA boarding crew care less about boarding groups or Tier status. What is the point of spending all this money on Business Class tickets when no one respects the boarding system? It took 90 minutes since we landed to get our luggage. 20 minutes to show on the screen which belt we are supposed to go to and another 1 hour to get our luggage - not the kind of service you will expect from BA at LHR

Seated in business class. Bed too hard and no comforter. Way too many seats in business class for number of crew so never felt particularly looked after.

Better communication to those connecting flights and have a customer care desk at the airports

American was good / British Airways partner was not as good…

I liked that even though there was a two hour delay, I was notified WELL in advance, and could arrive at the airport later. Comfort was better than most airlines for the price. The crew was helpful and kind, taking time to respond to passengers’ questions, I noticed. The cheerfulness of the personnel made for a very pleasant vibe throughout. My experience was very positive.

Late boarding with inconsistent excuses. Bulk head seats were very small and uncomfortable. 1 tiny candy bar and a water were only food provisions. Food for purchase was unavailable.

Good. The flight was extremely delayed but they rebooked my layover (which took off before we even landed) before we arrived. Second flight made me check my bag but there was plenty of room. Otherwise good experience