Low season | April |
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High season | December |
Cheapest flight | R7 228 |
Seats are too cramped, but that is a problem with every airline. I actually enjoyed the meal served.
Seats are too cramped, but that is a problem with every airline. I actually enjoyed the meal served.
I have no complaints. The crew was attentive, pleasant and heloful
Flight was cancelled due to technical problems with the aircraft. It would be nice if SWISS would invest in new aircraft; that would for sure minimize the technical issues with (old) aircrafts.
overall the flight was good and we were happy they waited for us. However, our luggage didn t make it and this caused us a lot of problems.
Excellent Airline. Food, crew and comfort was perfect. Entertainment screens were old. Didn’t like them.
The seats had no space at all beyond the knees. The seat in-front literally reclined on your face, very uncomfortable plane. Was nothing like the normal SWISS experience. The food was okay but could be better.
I never share this kind of things but I have to share this out of respect to myself and how surprised I was I got a shoulder injury so I went to Turkey to get a procedure to my shoulder ( I can prove and provide it with documentation from the hospital to you) and on my way in this flight, I asked one of the crew members who’ s name is j. Muller to help me to lift my carry on to put it up in to cabinet and she told me she can’t do it , and I said I m sorry I m injured , I really need help , then can you please find someone who can help me ? And she gave me this nasty attitude and refused to help me . Then I was shocked because all I asked was for help, i didn’t even ask her to put my carry on bag up for me , all I asked her to help me so we can do it together. Then 5 minutes later another crew member who’s name is Jenny Rutz came and asked me if everything is ok And i explained her what happened and she told me if I create more problem, she will not let me fly i was shocked, all I told her was I was injured and I needed some help to put my luggage up . I am extremely shocked and upset , this was so unprofessional, rude and unnecessary. I thought their job is to help us in our flight. She disrespected me , embarrassed me, made me feel like I m a problem and threatened me to get me out of the plane In front of everyone I am 41 years old mature and kind woman, i have never in my life experienced something this unprofessional and this disrespectful ever They both turned something so simple and normal into this terrible experience for me and for the people sitting around me . So it was so uncomfortable and unfair that the other passengers who were sitting around me and next to me got negatively affected by the event and told me to take their phone number so that they can be my witness for the crew member’ rudeness and unprofessionalism I m still very upset how can people be this rude and heartless I will never ever want to fly with your airline company again
It was the first time in my life (I’m 54) that I’ve had to pay for drinks on an international flight. Very disappointing. Also, the baggage fees were very steep. I’d rather pay for everything in the price of the ticket than be repeatedly charged for add-ons.
Stuff was very helpful at checkin. Flight attendants were nice. Food wasn’t very good, I expected a little more. Economy Seats are ok. Second flight was very full and they forced us to checkin our carry on.
Everything was great, except for food. It was not good. I think I got a food poisoning from the salad.
Boston to Doha was great but Doha to Dhaka was the worst experience.
Doha airport is huge , takes long time to reach gate .
Overall experience was OK. Seats were truly uncomfortable for such a long flight. Food quality was mediocre at best. The staff was great though!
Noice cancelling headphones would be better since it’s a crowded plane And kids behaviors are unavoidable
Being a platinum member, no attention given. No towel or tissue provided.
As gold member there is no priority checkin. Meaning you either have to board with your zone or last with business class pax. As economy pax all the baggage bays are filled by the time you arrive
It was a long flight but overall a good one. The one thing that I would comment on is that there is a real problem with disposable plastic products when it comes to the meal service. It would be great for Qatar Airways to find ways to make its meal service more circular and reduce the immense amount of waste.
Suddenly Flight has been change by Qatar and there’s no information is there of us from Bom to Doha and counter person is behaving like Qatar owner next I will not buy Qatar and I will not suggest anyone to fly in Qatar
To many ads. 3 or 4 between each movie. All repetitive, all related to Doha which I was just passing thru.
The crew was fantastic and the over flight was perfect as well.
The jollof rice and fried plantain. Communication could have been better.
Plane was delayed about an hour but nice crew and service
Had to rush to catch the plane because our flight was late leaving Moldova.
Food options in Economy class can be improved. The headphones on the entertainment system only have a single earphone active, this can be improved.
The flight crew, the on-plane service, and the food were fine. The seats lacked cushioning and were uncomfortable compared to other planes from recent flights. The plane was initially delayed one hour and that expanded to 1.5 hours. When we boarded, there was insufficient room for our carry-on bags, which added more time to disembarking from the plane. It appeared the Air Canada staff or the Toronto Airport staff were less than competent to handle whatever the issue was that caused the delays, which was never communicated.
Would never fly lauffthabsa again. Seats were way too crowded together....very uncomfortable le
Entertainment system have to be updated. Allied partners charging money for alcohol - in fact international flight.
Everything and everyone Was great it’s just the person next to me weight over 300 pounds and was hanging over his seat and pushed up next to me was the worst 10 hour flight of my life the crew and everything else was a 10 out of 10
After a bad experience of traveling with United airlines long time ago I decided to give them a second chance. And again it was bad. The flight from Jacksonville to Washington was almost 4 hours delayed. Due to that my flights to Munich and Warsaw had to be rescheduled. As a result I had to travel through Frankfurt. And my checked in luggage did not arrive from Frankfurt to Warsaw with me. Warsaw was not my final destination and I had to figure out a way to deliver my luggage to my destination. On top of everything my Delsey luggage got 2 cracks. Is anybody going to be responsible for that???
The crew was amazing! Despite the delay in Frankfurt and a somewhat chaotic and stressful boarding process, the crew was cheerful, helpful, professional and kind, particularly to a woman next to me traveling with a small child. Please share my appreciation. In addition, the food was excellent and especially appreciated the civilized use of ceramic dishes and real silverware.
Bathroom was out of service. Had to pay for everything
Flight to Seattle was fine. We were delayed getting into our gate. The connection time was short and they make you go through security again which was slow.
If I have to decide again definitely I will pick another Airline…..British Airways NO MORE.
I asked for assistance for my mobility issues. It took over 45 min to find someone to take me to the security. then I was deposited at the lounge and I was supposed to be picked up. No one came. I almost missed the flight. There was no offer of extra water, snacks or anything on the flight. Food was OK given that I am gluten and diary free. Seats were uncomfortable and very little stow away space.
The second leg of my flight unexpectedly got canceled. I was stuck at the airport for the whole day and instead of flying out that morning I flew out in the evening. For some of my fellow passengers it was the second cancellation and their original flight was supposed to go out the day before. There was no reason given though getting rebooked was quick even though I would have preferred if I would have been on one of the earlier flights that day. Compensation was a £10 voucher for some food at the airport. I eventually arrived without further incident but but due to the cancellation, it was one of my more frustrating travels of my life.
Tv screen didn’t work asked twice and never got an answer. 10 1/2 hrs no entertainment screen
The flight was uncomfortably warm. We asked a member of the crew to adjust the temperature, and they said they would but it didn't make a noticeable difference. They really cram you into the plane, too, in economy. It was quite uncomfortable for an 11 hour flight.
Nice to London was delayed and missed flight London to Miami. Then missed flights Miami-Houston-Rapid City. BA ticket agents were great in getting me London-NY -Chicago-Rapid City. Flew into JFK and then taxi to LaGuardia. Spent night in LaGuardia Airport with little sleep on floor. Long trip.
So very uncomfortable! The seats were dreadful and the space in a middle seat was too small. I don’t know what I would have done if I were 6 ft. Tall. I feel like the airline deliberately made the seats so close together for the purpose of selling the more expensive seats. Economy is on thing, but there should be a minimum standard of care. The meals were taste free and soggy. I can choose not to eat the meal, but I was trapped in the seat- so overall the lack of seat comfort is the biggest issue on such a long flight. I have flown overseas British airways, although about 10 years ago, and it was a fine experience quite unlike this flight.
Not that good, flight delayed almost missed connection to NY. No help from BA