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Pros: The flight was on time, perfectly organized, excellent flight attendants and efficient service

Cons: There were no negatives (and rarely are with Lufthansa)

Cons: The workers at Lufthansa can learn to communicate with one another so that people don’t miss their flights. First flight stayed on the runway for an hour with no explanation for the delay. This caused us to miss our connecting flight, which clearly could have been avoided. Pathetic professionalism.

Cons: Our luggage did not arrive at our destination!!!!

Pros: The crew was amazing

Pros: Very professional

Cons: Lost luggage

Cons: 1. In Flight Entertainment 2. Controlled In Flight Temperature

Cons: We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip.

Pros: Friendly crew, upgraded seat was worthwhile

Cons: More snacks in between meals,

Pros: Great service. Lovely crew.

Cons: Legroom was pretty tight, and im short.

Pros: The crew was nice

Cons: When we got to get our tks they had us on stand by even when we paid for our flight a month in advance

Cons: Food was not edible. Everything else was good.

Pros: Absolutely nothing.

Cons: Absolutely everything.

Pros: Friendly crew

Cons: KLM lost one piece of my luggage

Pros: No delay and nice staff

Cons: Head support for 6 feet plus people on seats would be good

Cons: The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning.

Pros: Crew was friendly

Cons: Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs

Pros: Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst.

Cons: No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice.

Pros: General flight journey

Pros: Slow service.

Cons: Better communication!

Pros: Crew is phenomenal! Food was good. Comfortable overall

Cons: The plane is still on the run way waiting for a gate & I’ll miss my shuttle bus to my next stop. Darn...

Pros: The crew was great. The sandwich was tasty. And, I loved the leg room!

Pros: It was cancelled and scheduled next day

Pros: The flight crew was so friendly and the food was really good.

Cons: Boarding was very slow.

Pros: Seat comfortable

Cons: Flight was delayed and overhead bin space was very small

Pros: Good beverage service.

Cons: Over an hour delayj for departure.

Pros: Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us.

Pros: Friendly crew

Cons: Can’t think of anything

Cons: Late departure. Rush to connect.

Pros: the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can

Cons: the headrest is hard. Apart from that- all was fine

Pros: The friendliness of the crew

Pros: Good beverage service.

Cons: Over an hour delayj for departure.

Pros: The seat was a little uncomfortable but the crew were amazing.

Cons: Don’t be late