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Pros: The crew was pleasant and worked very hard to keep our stomachs full! I loved all the free movies!

Cons: The food is good k

Pros: The crew was very professional and courteous.

Pros: The crew was amazing. They left snacks and drinks out in between service.

Pros: Friendly crew

Cons: We were delayed about 40 minutes due to air traffic. It appears they knew that, and we could have waited in the air conditioned terminal, rather than on the plane. And, I could have informed my Niece I would be arriving late, but I had no Wifi.

Cons: Buses to and from the plane. One driver left us in a full bus waiting for 20 minutes. When we arrived in Vienna, there was no bus to pick us up. We had to wait in the plane until one showed up.

Cons: an excellent early Sunday morning flight to Frankfurt; overnight check-in convenience for large luggage pieces and easy security access to the boarding gates

Pros: entrance with classical music! staff was friendly. probably in top 5 flights

Cons: nothing

Pros: on time; boarding was smooth; leg space was good

Cons: wifi was not working; food was below average; movie selection options poor

Pros: Nothing in particular stands out about our flight. We've flown many airlines, Aeroflot, British Air, Delta, Iceland Air and KLM recently. Lufthansa was right in there with the middlet of the pack, with the exception of Iceland Air, which would be at the bottom, but they make no pretenses. The seats, even in the basic economy, which we had,reclined and were comfortable; good legroom. Food and drink offerings were standard. Amounts were small, but everything was the right temperature. Restrooms were clean and well equipped. Movie offerings, not many newer releases. Nothing like Sky news, so you couldn't check weather or current events. Crew was courteous and attentive,

Cons: Boarding at Frankfort left much to be desired. First off, the equipment was not ready; we waited 45 min. to board after we got to the gate (early) and due to turbulence over the Atlantic, the pilots could not make up the time. We are senior citizens. We, along with about 25 others in our category, responded to the call for us to get in line to board, stand for 30 min. The gate personnel did not provide any information that boarding was NOT imminent at that point, so you had to stand up to keep your place. Finally, once the boarding for people needing assistance began, we got to choose between using 2 flights of stairs (a faster way to get into the plane) or an elevator to board the plane. (Hello! We have trouble with things like stairs; don't you know that?) The elevator accommodated one wheelchair and 2 or 3 people at a time. More waiting in the jetway to get down to the plane! The whole boarding process took 90 min. from the time we stood up to the time they closed the doors. Bad grades for the the cleaning crew making us wait so long, for the gate personnel for keeping us in the dark and the disorganized process boarding. Nobody cared about our discomfort, not what we would have expected from LH. Consequently, we've revised our opinion of Luthansa. Maybe next time we'll take BA.

Cons: Everything was excellent! I will be flying with them again!

Cons: The seat didn’t recline and the entertainment didn’t work

Cons: Food would have been better.

Pros: Business class is the best

Pros: My FA from IAH to DOH was outstanding. She made sure I was comfortable the whole flight

Pros: Nothing

Pros: The crew tried to be helpful but were equally frustrated with the ground crew.

Cons: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Cons: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Pros: KLM are our airline of choice. A great full-service carrier with impecable standards.

Cons: Nothing

Cons: Information on arrival time was not correct

Cons: Flight was 90 minutes late.

Pros: Nice folks

Cons: Economy is not very comfortable and still expensive. Espescially when the person in front lowers their seat.

Pros: Crew was great. Peppy and kind.

Cons: ORD ZRH seats extremely crowded. Wished for comfy Star Alliance seats for that flight which we did enjoy from ZRH BUD

Pros: I liked the attentiveness of staff and there was excellent communication between SWISS airlines and customers.

Cons: I honestly had no issues with my flight.

Pros: N/A

Cons: We were told to board, but then kept in another area close on 1 hour before we could get on the plane and this area had no bathroom facilities. The spread of seating on the plane made no sense with many open seats but also many squashed rows of people. The crew was visibly tired and irritated, they also ran out of a few catering items. It seemed as if last minute, a few different flights were combined into this one which lowered the quality.

Pros: Qatar Airways is the best first class airline in the world hands down

Cons: Nothing they do a great job!!!

Pros: Service and entertainment

Cons: On boarding and on time departure

Cons: Qatar airport duplicTe security check