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Pros: Crew and staff excellent

Cons: food not good and no movie access

Cons: Plane is old and had no entertainment

Pros: The staff at Cape Town and Lisbon were excellent and helpful

Cons: Luanda airport not traveler friendly...long queues, very hot and our passports and hand luggage were checked 4 times!!!! no access to the movies on route Cape Town to Luanda and back again...

Cons: no clothes for three weeks because my bags were not put on the plane with me. all could of been avoided if permitted to carry on bag as planned. i was able to carry on my bag on other carriers. most inconvenient

Pros: Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!

Pros: The crew is really welcoming

Cons: The seats are too narrow and a bit too hard

Pros: Crew was helpful and food was very good

Cons: There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai

Pros: Very professional

Cons: Lost luggage

Cons: Luggage claim in chennai

Cons: No it was good

Pros: The crew was amazing and very friendly. The plane was very comfortable and made the international flight not feel as long

Cons: Not much to complain about

Cons: Having Christian music to listen to on the flight as an option

Cons: Depart on time

Cons: Food

Cons: They lost my luggage and we barely made it to our connecting flight

Pros: There was a good amount of leg room and the seat reclined to a comfortable position to sleep.

Pros: Nothing

Cons: Everything starting from the check in to on board restrooms

Pros: Fine flight with good meals.

Cons: TV was broken, had phone so it was okay, the frustrating but was the call button. I rarely hit it, did this time for an arrivals card, the guy beside me messed his up and used mine while I was sleeping. No problem, until I hit the button. No one came for more than an hour, I even made eye contact.

Pros: Crew was super nice. The woman at check-in gave us bulkhead seats so my friend and I could sit together. With this, we were able to board first to get plenty of space in the overhead bins. Food and flight entertainment were free and definitely better than average.

Cons: 1. Make duty free shopping possible. My daughter, that I was traveling withl, loved some jewellery l wanted to buy for her but it was not possible because a credit card purchase was impossible. 2. Provide entertainment on board. Flight from Lusaka to Addis was excellent. But nothing to Nairobi

Pros: Crew was very friendly

Pros: Crew was wonderful. Entertainment very good.

Cons: I was not able to fly

Cons: Need FREE WIFI and CHARGING Ports Which are ABSOLUTE MUST IN ANY AIRCRAFT.

Cons: The plane was SO hot and stuffy. It was an overnight flight, so they passed out blankets—but it was so hot no one used them. The air was stale, to the point of feeling claustrophobic.

Pros: Crew was great. Comfortable seats. Grateful they held the plane when we had a late arrival in Zurich

Cons: Swiss generally should be more helpful/accommodating with transfers - especially at mammoth airports like Zurich. We had 10 minutes to transfer - and my mother requested wheelchair support, which never came. Just a disaster in that regard.

Pros: Seats very comfortable; real feather pillow! Everything was on time.

Cons: Breakfast consisted only of sweet items -- I didn't touch it.

Pros: Crew was amazing. Good movie selection. Pretty comfortable.

Cons: Six hour delay. They gave us $20 Franc voucher for food but in the airport a latte is 7.50 so 20 did not even buy a bowl of soup.

Pros: Crew was nice, seats were comfortable

Cons: I enjoyed the flight

Cons: Aircondi

Cons: Is amazing

Pros: Turkish Air’s boarding is very good and their food and entertainment is good

Cons: I have flown many international miles and many with Turkish Air. I have seen them go backwards as an airline these past 9 years. No more Premium Economy and very small seats, no more hot towels b4 takeoff, unbearably hot cabins, no good snacks on long flights, etc.

Pros: The foot rest under the seats was very nice

Cons: bags were lost, I had another flight 36 hours later. I was going to a conference and my suits were in the lost bag, because i was flying to brasil (not my home) on a brasilian passport I was not given any money to purchase clothes for my conference. the flight delayed 2 hours. poor entertainment selection. i will NEVER EVER fly TAAG again!!

Pros: Punctuality of the flight and the pilots did an amazing job

Cons: There was not in flight entertainment few broken handsets, broken seats

Pros: TAAG - Conforto da aeronave, pontualidade e não estar muito cheia.

Cons: Taag - Pouca simpatia dos comissários de bordo e alimentação servida no voo terrivel.

Pros: The foot rest under the seats was very nice

Cons: when i purchased the tickets excess baggage was 80 USD, when I got to the airport it was 250 USD even though the website said 200 USD. They checked my bags through before i presented a payment receipt, I was not able to pay because I could not afford it. The crew took 2 hours to find my bags and bring them back, I lost all time at the airport (I arrived 3 hours before the flight). was not able to eat, or drink anything before boarding. I made it to the gate 5 minutes before it closed. Food ran out by the time it got to me and the only option was sea food. movie options were old and limited. the plane delayed.

Pros: Comissário, comida e espaço para as.pernas

Cons: Poltronas e entretenimento defeituosos. Embarque desastroso.

Pros: Nothing

Cons: Never fly TAAG again

Pros: Fast flight after take off

Cons: There was a delay of about 30 min. Flight too full

Pros: Nothing

Cons: Nothing- dirty, old craft, your seat - someone is seating on your seat, and you need to find another seat

Pros: Great crew, comfortable seating with enough leg room.

Cons: Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated

Pros: Crew was great, very responsive and hospitable!

Cons: more lunch choices, especially choices without dairy products.

Pros: The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual.

Cons: Food quality was not so good.

Pros: The crew was pleasant

Cons: Baggage checkin & flight boarding was slow & disorganized.

Cons: More help for missing the flight.

Pros: Crew was very calm, courtesy, and cheerful.

Pros: It was comfortable flight and most importantly, our family was finally seated together in our last flight EK 420. The crew were attentive to us.

Cons: The entertainment shows could be better as it was limited

Pros: They were very supportive. Thanks.

Pros: Punctuality of the flight and the pilots did an amazing job

Cons: There was not in flight entertainment few broken handsets, broken seats

Pros: Spacious ,new planes . Friendly crew . Great value for a relatively cheaper flight than other airlines .

Cons: Entertainment system lacked content , they should consider loading a greater variety even if it is older content . Food was decent but received some rock hard rolls and crossiants.

Cons: rep said the bag would tranfer on the plane i was on. i had to continue on without it. just hope its at the airport when i leave for lima on the 26 th

Cons: bad food and the people were not nice.

Pros: Crew was the best ever.

Cons: Space is always an issue on super Kong flights, so any improvement for these 11 hour flights would be great. A place to stretch somewhere?

Pros: Seat and crew were amazing but obviously struggled to be proud and confident of their job, can’t blame them if the company cuts expenses all over.

Cons: When you fly business class, you expect a different product than economy, because you pay almost double the price. All we got is the same lousy sandwich as in economy, neither are alcoholic or hot beverages available due to ‘shortage of staff’ as the crew announces. A flight far behind LH standards.

Pros: Fantastic

Cons: Everything

Pros: Even though it was economy class, I was able to sleep because it was very comfortable.

Cons: Not sure, I slept the whole flight.

Pros: Friendly crew

Cons: Can’t think of anything

Cons: Fix the damn KIOSKS at Vienna!

Pros: Slow service.

Cons: Better communication!

Pros: Crew was great, very responsive and hospitable!

Cons: more lunch choices, especially choices without dairy products.

Pros: The crew were awesome. I was very comfortable.

Pros: Unprofessional crew member how to treat as GOLD member in business class cabin

Cons: No comment

Cons: Services of crew very poor specially onboard services in business class

Pros: Was punctual. Crew little neurotic

Pros: Crew and staff excellent

Cons: food not good and no movie access

Cons: Old plane with no entertainment. The flight was schedule for 7:10pm then changed to 8:20pm then changed again to 11:50pm.

Pros: Large seats , plenty legroom. Decent service.

Cons: No WiFi in Luanda lounge !

Pros: Leg space was great and bathrooms were wider than usual.

Cons: The entertainment center was falling, the touch screen was not working well, and the movies were all very outdated. There was no USB charger.

Cons: The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning.

Pros: The seat was a little uncomfortable but the crew were amazing.

Pros: Crew was helpful and food was very good

Cons: There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai

Pros: Crew was great and helpful despite oversight in my special meal.

Cons: Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!

Pros: Way more leg room than I expected. The crew was very nice, the announcements were made in 3 languages, which was nice for the non-Amharic speakers!

Cons: Boarding in Lomé took a long time, which I believe made us a little later at the airport. Not sure if that is something fixable or not

Pros: Crew was helpful. I had 3 seats to myself, so yes. Seating was amazing.

Cons: The lunch - tooo much rice no sauce. Food was okay. The sandwich was good.

Pros: The crew was amazing and the flight was smooth

Pros: Crew was so nice and very helpful

Cons: Timing, delayed by 20 minutes

Cons: My flt from DEN was delayed so I missed my connection - it didn't happen.

Pros: Seat and crew were amazing but obviously struggled to be proud and confident of their job, can’t blame them if the company cuts expenses all over.

Cons: When you fly business class, you expect a different product than economy, because you pay almost double the price. All we got is the same lousy sandwich as in economy, neither are alcoholic or hot beverages available due to ‘shortage of staff’ as the crew announces. A flight far behind LH standards.

Pros: International flights are always the best! You’re treated like you’re sitting in first class!

Cons: I packed a SOLID body butter that was brand new. I thought that because it was NOT a liquid but a SOLID it would be okay. Wrong! I took every precaution and even called prior to packing. I didn’t think this would be a problem. So, out it went! My SOLID deodorant was fine, though.

Pros: It didn't crash.

Cons: Food no screaming babies . Comfy seats and armrests,