R5 474 Find cheap flights to Portugal

We waited over an hour to check our bags in and get boarding passes. We arrived 2 and 1/2 hours before the flight, and it was still very slow. That crew was very friendly and very helpful

No Vegetarian options onboard, made to wait for a long time for boarding

POOR CREW BEHAVIOR. RESTRICTIONS ON FOOD. FEELS LIKE ECONOMY CLASS.

Food was good, great communication by Pilot and Co Pilot, Crew very friendly. Slow beginning drink and meal service - over 2hrs into flight which disrupted overnight flight sleep. Entertainment systems was 3 Stars, my wife's was nonfunctional and had to call attendant 3 times to get it reset, mine the headphones and jack we're twitchy and keep going to muted volume.

Plane was old and seats uncomfortable but staff were friendly and helpful

The plane was very old and uncomfortable. Service was very slow!

The internet connection did was not functioning as per normal.

I didn't travel from the start I changed my ticket long time ago

Different rules going from Dubai to Ahmedabad vs going from Ahmedabad to Dubai Horrible, only 1 baggage was allowed to carry on and no personal bag, i had to put personal bag inside carry on

The IFE was unstable the entire flight seats are very dated for business class and meals were not good.

Easy boarding Seats were very uncomfortable no room arm rests didn't even go up all the way

Bad, my family luggage. did not make t with us. Now my family’s arrived but not mine. No contact from the company or emails acknowledging the problem. Still not even where it is.

This time I was very unsatisfied, due to the tickets, been overbooked from Zürich to Budapest for my children. All four of us had to get a defender out and arrive to put up past nine hours later than originally participated. They did give us different ticket in Miami however, if I would’ve seen this ticket on the Internet I would have never purchased it. We took this because we had no choice. At the airport in Miami during check-in, we were informed that my children’s tickets were sold to someone else and their tickets were canceled. They basically give us no choice but to go with booking.

I have been traveling with visa for 25 years and this was the first time when we find out in Miami that my children’s connecting flight were overbooked and been canceled by Swissair from Zürich to Budapest. The results of that they re booked us at the Miami airport. The new route was Miami to Zürich ,Zürich to Amsterdam, Amsterdam to Budapest. We had over six hours layover in Zürich and arrived to Budapest nine hours later. There should never be in a situation where a ticket that I purchased over 7 months ago was sold to somebody else and instead of removing those two people we had to do this journey, I’m contacting customer support and requesting a refund shortly.

So disappointed, the flight from Zurich to Sarajevo was delayed for two hours for no reason, they were also shifting gate several times prior taking off

I paid extra for more leg room and I was put in a regular seat. I couldn't change it and I didn't get a refund. SUPER LAME

In row with endlessly screaming toddler and should have been reseated as there were open options

Everything was good. Although I was certain that I paid for checked bag for my husband and checked bag for myself at the time of booking. And I was told I did not pay. Therefore I had to pay at check in. ☹️

Everything was fine except for very old audio video equipment. I couldn’t use my own headphones because there’s two-port audio plug and the headphones provided are useless. The displays are really old as well. Definitely need to be updated.

Delayed two times Parked far Bad communication All connections list

Before the flight I received an email from LH that our seat were changed to other comparable seats. At boarding however we found our reassigned “comparable” seats were directly by the toilet. They sure were no “comparable “ seats and we were quite disappointed!

Staff are really not attentive. Seem rather disinterested in attending to the customers in general.

Crew was nicer to some people than others for no apparent reason. I had to get an older lady’s attention because she was too busy talking to passengers.

Two things to note here. First, Lufthansa separated me from my small children. Apparently you need to pay extra to ensure that your children are not abandoned. This is different from KLM-Air France, where children sit with their parents automatically, and I usually fly KLM-Air France. I didn't realize Lufthansa was different on this score and is willing to leverage the wellbeing of small children to generate more revenue. Second, my flight arrived 3 hours and 54 minutes late, so I am entitled to financial compensation as per EU passenger rights regulation. From other aspects of Lufthansa's behavior during this trip, I expect that their approach to this is to start a war of attrition with their passengers to avoid giving compensation as much as possible - again, very differently from KLM-Air France. But we'll see, maybe I'll be pleasantly surprised.

Lost my luggage and still not found to this point.

Crew had connection details for only 2 other flights and gave less than empathetic guidance.

The smell of vomit from the previous flight was overwhelming for a 9 hour flight. There must be a chemical or product to kill the smell before the next flight boards??!!!

Great, wonderful crew, comfortable flight. I had an excellent experience!

They canceled our flight right before it was to take off and then we stood in line for four hours to make other arrangements. It completely ruined our trip.

It departed late from Frankfurt. It was diverted to Toronto because of the storm. Stayed in the plane for 4 hours hoping to make it back to Newark on the same aircraft. After finally getting off the plane, it took another six hours at the airport to get the luggage and get a hotel room nearby. Still don’t know when I am flying back to my destination.

Overall American Airlines are good. For a long haul flight I would have appreciated if they had offered water durning the flight, as they don't provide individual water bottles. I applaud their recycling efforts onboard.

On this flight I was in BA business class. I am used to flying United Airlines Polaris class and I was underwhelmed by BA’s business suite class. A few things: - the lounge at LAS was very basic and crowded and the LHR/T3 lounge a bit better, but still not like the Polaris lounges - boarding was chaotic, no one knew what group was supposed to board - the suites were nice, but the padding was not really made for sleeping on - crew were friendly, but only really one tray/serving for the dinner service. None of “drink first, then dinner with 1-2 pourings of wine, then dessert”. UA might not be known for the best service in the industry, but compared to BA they are super attentive. During the BA flight there was no one checking in on you after you got your one tray. - arrival at LHR was busses taking us back to the terminal, surprising for a long flight. Once again chaotic. The bus for First/Business was completely packed with anyone who could get on and the driver was screaming at passengers to get every inch packed before he drove to the terminal. By the time I arrived I felt like BA had sold me a superior flight experience and delivered a mediocre economy class experience just because they can and do not really care about their customers. Very disappointing.

The flight attendant kept bypassing our row when serving drinks and food. And the. He spilled water on me. And spilled a chicken tikka masala on the aisle floor right by my feet.

Wheel chair assistance was requested but found very poor status at London.

The crew were friendly and helpful, really appreciated. The food was pretty nice. a smidge more leg room would always be welcome but when you buy cheap you get what you get :)

The flight was uncomfortably warm. We asked a member of the crew to adjust the temperature, and they said they would but it didn't make a noticeable difference. They really cram you into the plane, too, in economy. It was quite uncomfortable for an 11 hour flight.

Not that good, flight delayed almost missed connection to NY. No help from BA

The crew was attentive. The food was tasty for the most part. However, some ingredients indicate heavily processed ingredients. Also, lots of disposable plastic items, plus packaging doesn't seem to be recycled.

The 7 hour delay in Johannesburg was extremely tiresome, with poor communication at check-in and a sad R120 voucher as compensation. All in all sitting for 10 hours on an airport was pretty bad. At arrival the baggage arrival took 2 hours. All in all, a very, very long trip.

Tv didn’t work till the last hour of the flight. Staff was rude and on a couple occasions was arguing with each other. Food was possible the worst I’ve had on a flight.

Short lay-overs and total flight times. Everything else could have been better.