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Pros: Everything

Pros: Seat was not super comfortable. Crew was excellent.

Cons: There was no online checkin or any ability to choose seats on your app.

Cons: Caboj crew were unfriendly and bordering on being rude. The basic rule of any service is to smile but when you've cabin staff whi look grumpy on a 7h flight that speaks of poor training of cabin staff. Etihad needs to do much better to retain customers on this hot segment.

Cons: Sure

Pros: Asked for water that I never received. Wasn’t allowed to bathroom although still 20 min until landing and other people still got up

Pros: Crew was very friendly and professional

Cons: 45 minutes late departure

Pros: The crew members were very accommodating and friendly. They do a wonderful job. When I told them that the power was not working in my seat and that I needed it for my CPAP (I call it my anti-snoring device), they arranged for me to move to another seat where the power worked for the CPAP. When the power did not work in the new seat for my laptop, they offered to let me charge it in a more powerful outlet near the galley.

Cons: The power didn't work for my laptop. It did work for my CPAP device. Some of the seat control buttons were out of order.

Pros: Crew was nice. Plane was older model. No individual movies. Seats were old and worn, but flight was nice.

Cons: Not sure anyone can change this, but people (Egyptians) got out of their seats before the plane had even slowed down on the runway. People were jostled about. One guy bumped me several times. They then rushed forward cramming up the aisles. Just ridiculous.

Cons: When its rain we shouldn’t walk to the air plain

Cons: Boarding was crazy. Could not everyone in the gate area.

Pros: The crew was professional & friendly

Cons: Food was terrible honestly, entertainment system didn't work on 1st flight.

Cons: When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.

Pros: Great and friendly crew

Cons: In-flight system had some problems and seats seemed a bit uncomfortable

Pros: The crew was OK, but nothing special.

Cons: Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :(

Pros: The sear was messy they didn't clean it it was full of pieces of bread.

Cons: boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart.

Cons: Seat angle adjustment was not the most comfortable for sleeping.

Cons: Allway i am traveling in emirates. My favvorite travels.food alway gpood.and comforts.

Pros: The seats were amazingly narrow and uncomfortable. Difficult to get out of; did not see crew very often with water

Cons: Less confusing controls on the equipmentl

Pros: Excellent

Cons: Nothing

Cons: Economy seat leg support could be better

Pros: Crew was great, seating was cramped.

Cons: Seating.

Pros: Crew was good

Cons: Tvs don’t work. Uncomfortable seats

Pros: They help get passengers to seat and with their luggage

Cons: They insist to wake you up if sleeping to ask if you want to eat instead of leaving you alone!

Cons: Good service and better than average let room and overall seat confirm, which is a big plus on long haul flights. Will definitely choose to fly Qatar again.

Cons: All was good

Pros: The aircraft was barely half full.

Cons: Delay due to fog at LHR, but this is not the fault of the airline

Pros: Crew, food, and business class pods were super. In fact Lufthansa itself was great BUT read next...

Cons: ...debarkation at SFO was dismal. The nearest bathroom upon debarking was closed for cleaning. The passport control signs were misleading and confusing (the term "residents" was misused). And there was no one at baggage claim to prevent bags from piling up atop each other on the conveyor. I received a bone bruise trying to get my bag off another one. Avoid SFO as an international destination if you can...horrible airport.

Cons: Late boarding

Pros: Ok

Cons: Comfortable

Pros: Absolutely nothing.

Cons: They should learn from Emirates or Qatar Airways on how an airline service should be.... never again, sorry Etihad...

Pros: Crew was nice and friendly. Food came in a paper bag but still was good and plenty. The plane was an Airbus-330, it's a smaller plane for shorter routes but the seats were actually more comfortable than the newest Boeing 787-9 they use for long hauls.

Cons: Don't bus the passengers to the plane and make them climb the stairs. It's almost 2020.

Pros: Mango juice was good. Food was good. Crew was friendly and fast.

Cons: More leg room please. Better entertainment. More reclining of seats required. Softer seats.

Pros: Crew and seats

Cons: Sound system,, entertainment system should not be turned off 25min before landing

Pros: Crew was friendly and online entertainment system had a lot to offer. Online check-in does save time, it's a shorter queue & you just have to drop off your luggage.

Cons: Eithad charges for seat selection now! Not seats with extra legroom or any other perks. But any seat in Economy if you select it 24 hours before departure, anywhere from $25 to $45. Seat selection is free if flight departure is less than 24 hours away but available seats are all random.

Pros: Nothing

Cons: Everything!

Cons: Off boarding in Abu Dhabi

Pros: Amazing crew

Cons: They need to improve on thier inflight menu and the check-in and boarding experience

Pros: They an amazing crew

Cons: They need to improve on the flight check-in and boarding at thier airport in Bole, it is so messy. Also thier inflight menu is nothing special

Pros: Airrbus A350 confort

Cons: Crew professionalism and food to be improved

Pros: Helpful, friendly crew. Comfortable plane

Cons: In flight entertainment could be a little better. Perhaps let passengers know about the inflight entertainment available via WiFi

Pros: crew was good. Seat was good but it was a business class seat in a 787-9; so it should be good.

Cons: wines were mediocre which was balanced out by the good quality of the food. Brussels to Abu Dabhi boarding was a little chaotic with coach and front cabin passesgers packed in a single bus. Noticed many older passengers standing for the longish bus ride.

Pros: The seat were comfortable.

Cons: Crew was cold and and very matter of fact. The food was very so-so. The food items have to be purchased other the food trays served unlike Turkish Airlines and Kuwaiti Airlines.

Cons: More entertainment and food options. Service not in line with price charged for the flight

Pros: The seat. The BC lounge , the A380 BC. The food the service all ex excellent !

Cons: The crew wasn’t friendly at all, not personal at all , I even brought chocolates all the way from California and only got a thank you from one cabin crew. Not friendly or personal at all

Pros: The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc.

Pros: rien

Cons: tout est à revoir !

Pros: Very friendly crew

Cons: In-flight system had some errors

Cons: I not get to go my flight, I couldn't get reimbursement

Cons: Offer cappuccino along with coffee, tea, and juice.

Pros: the seats in couch wwere the narrowest we have experienced! Very uncomfortable and difficult to get out of

Cons: Better seats and the bathrooms were incredibly small. some of the lights did not work

Cons: The entertainment system did not work properly

Pros: Flight duration, lay over and timings were convenient for us.

Pros: Everything

Pros: The crew was amazing!

Cons: Slight inconvenience having to wait for a connecting flight, which delayed our arrival plans at the destination....

Cons: Better comfort and services

Cons: Staff Curtsy and overall gestures!!

Pros: The sear was messy they didn't clean it it was full of pieces of bread.

Cons: boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart.

Pros: Spacious business class seats, excellent meals

Cons: Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options.

Pros: More space in business class (777-300) than many other airlines.

Cons: Entertainment very limited. No adjustable air vents in this aircraft

Cons: Everything was OK

Pros: KLM STAFF WERE VERY PROFESSIONAL

Cons: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Pros: The crew was very kind

Pros: Loved the smooth ride.

Cons: Bathroom was pretty nasty

Pros: Nothing, weren’t even allowed on the plane.

Cons: Should have let me on the plane.

Pros: Nada

Cons: Charged me 30 for allegedly overweight suitcase. The they proceed to lose it.

Cons: Allway i am traveling in emirates. My favvorite travels.food alway gpood.and comforts.

Pros: The crew is always great.

Cons: They can’t really do anything about this, but babies screaming all around me made the flight pretty terrible. Infants shouldn’t be flying. My god

Pros: Crew was excellent

Cons: Food could be better and please offer drinks before you serve meals like European air lines.

Pros: Amazing aircraft! Amazing crew!

Pros: Very pleasant and comfortable flight with QA.

Cons: Nothing

Pros: Absolutely nothing.

Cons: Everything. Firstly the flight was delayed, these things happen but nevertheless I end up missing my connecting Qatar flight to Belgrade, put into a horrible little hotel for 24hrs without my bag, no clothes or toiletries. At one point during the flight once everyone had their chairs reclined one hostess told me to not put mine so far back?!?! Then when asked well then person in front of me has to move theirs forward and her response no they don’t. Absolutely shocking. To think I wanted to upgrade to business class. I’m traveling the globe over the next year and thought let me try Qatar but never again with this type of service and how they treat their customers.

Cons: More entertainment and food options. Service not in line with price charged for the flight

Pros: Crew was amazing. Service is top notch. You get to eat whatever you want whenever you want (no fixed time for menu serving).

Cons: The in flight internet should be of better value for business travelers. Emirates offers full flight connection for business and first class.

Pros: Kinda odd flying backwards....

Cons: Onboard entertaiment and food was just awful. UAE's version of Ryanair.

Cons: The seat was not comfortable in the flight from Toronto to Abu Dhabi. I was served wrong food. The food was tasteless. The crew was giving on half glass of water when asked for. It felt as if they were scared to give water to drink

Cons: Flight was delayed

Pros: The seats were bigger across the shoulder area and had more padding than some other budget airlines.

Cons: Wish there was more elbow room in the seat. I am a big guy and I was having to squish myself so as to not interfere with my neighbor

Pros: The crew was terrific.

Pros: Polite and friendly service

Cons: Not necessary to buy a business class ticket, as all the new planes have standard economy seats in the front as well.