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Pros: nothing

Cons: THEY GAVE ME A BROKEN SEAT AND THEY GOT ANGRY AGAINST ME, EVEN THOUGH IT WAS UNSAFE

Pros: in the AUH-MAD leg, i thought the headrests were great—perfect for sleeping

Cons: in the MNL-AUH leg, the touchscreen entertainment system didn’t always work

Pros: the staff was very helpful

Cons: the touchscreen didn’t always work

Pros: Nothing

Cons: Everything!

Cons: Poorly organised meal service

Pros: The crew was Excellent

Cons: There is to many delays in the night flights, this should be improved.

Cons: Old aircraft, rickety seats

Cons: Food must be better

Cons: Had a broken seat it didn’t recline....

Pros: Amazing crew!! Lots of entertainment options. Food decent. Better than on trip from Seattle to Dubai. Check in Bathrooms kept clean on long flight We were encouraged to walk around

Cons: Boarding cumbersome We left Dubai late and arrived Seattle late. It was a little g flight already and the extra seat time of the delay was difficult.

Pros: Crew, interior, seats

Cons: Food was average. Service could be better. For example, my wife and I never got our food at the same time or close enough. We had to ask for food or drinks. They should regularly ask if we need something. Empty water bottles (up to 3) were sitting on my table for hours till we landed.

Cons: The flight crew and gate crew were the rudest I have seen in my entire life. They acted as if they were too good to acknowledge passengers and ignored the flight attendant light and other efforts to get their attention to ask a question.

Pros: Crew was nice

Cons: Bassinet seats could be bigger for comfort with an infant.

Pros: Empty plane.

Cons: Service very reactive, particularly with so few passengers.

Cons: Best flight ever and I recommend to have it again in the future

Pros: Everything

Cons: They are the best and air Canada should learn from them

Cons: The seats are small with very little leg room

Pros: Crew was top

Cons: 45 min delay , shame ..... always the same problem with Frankfurt airport...

Pros: Everything was amazing, except for 2 pieces of luggage that got lost, misplaced, from Zurich to Chicago

Cons: 2 luggage missing, I was told by Swiss airlines I would get them the next day, because they were left behind in Zurich.

Pros: comfortable seating, friendly helpful crew, good food

Cons: sometimes too cold sometimes too warm

Pros: Food was great, enjoyed watching videos, staff very profession and friendly.

Cons: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Pros: The crew was pleasant

Cons: Baggage checkin & flight boarding was slow & disorganized.

Pros: Yes

Cons: Everything was good

Cons: Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me

Cons: Boarding from bus and no aero bridge

Cons: Need longer transfer time in Frankfurt airport. They use buses to airplanes and that eats up time. Also, passport control line can be long. Fights to and fro gave us barely enough time and we were last ones to board

Cons: Flight was 3 hours delayed due to technical problems. Then it was moved up 40 min without enough time to have someone get back for boarding. Barely made the flight.

Pros: Nothing

Cons: Leg room

Cons: The vegetarian meal selected came in as vegan meal. This happened for both onward and return journey. The regular meal provided to passengers were better than the vegetarian meal selected

Pros: Great seat and staff.

Cons: It was great!

Pros: Love Etihad service

Cons: Snacks, i didn't want set meal

Pros: Nothing

Cons: Respect human and fix the air conditioning

Pros: Great seat and staff.

Cons: It was great!

Cons: You expect more from business class

Cons: Train staff to be more responsive to customersn need

Cons: Boarding was chaotic. In seat entertainment had great selection, but dated screens.

Cons: USB connection was not working from my seat

Cons: The chicken was undercooked.

Pros: Nothing

Cons: Everything starting from the check in to on board restrooms

Pros: The crew was Excellent

Cons: There is to many delays in the night flights, this should be improved.

Pros: The flight was surprisingly empty compared to flying to Abu Dhabi. I had an entire row to myself. I was able to lay out and sleep peacefully without worrying about the traveler in front of me leaving their seat back. Highly recommend Etihad airways!

Pros: yes to both.

Cons: Wine list was poor. Enough of a premium is built into the business class fare to get some decent wines onto the list. Coffee is not so good either.

Pros: Luxury and spacious toilets

Cons: Amount of food was not enough from Hong Kong to Abu Dhabi.

Pros: 787 no one cannot love it

Cons: Maybe bigger seats with better privacy

Pros: Amazing crew

Cons: At check in

Pros: The flight was surprisingly empty compared to flying to Abu Dhabi. I had an entire row to myself. I was able to lay out and sleep peacefully without worrying about the traveler in front of me leaving their seat back. Highly recommend Etihad airways!

Pros: The seat were comfortable.

Cons: Crew was cold and and very matter of fact. The food was very so-so. The food items have to be purchased other the food trays served unlike Turkish Airlines and Kuwaiti Airlines.

Cons: Train staff to be more responsive to customersn need

Pros: Just OK

Cons: Airport lounge at Ahmedabad

Pros: Crew was awesome

Cons: Food quality need to improved

Pros: To long lay over

Cons: Direct flight from South Africa to USA

Pros: Yes

Cons: N/a

Pros: Great service in 1st class

Cons: All good

Pros: The crew was so friendly

Cons: Everything is so smooth in my flight!

Cons: My luggage is lost

Pros: Orderly boarding process. Considerate reseating when bulkhead with extra legroom were not usable.

Pros: Good trip

Pros: Nothing really.

Cons: Their time.

Pros: The seat were comfortable.

Cons: Crew was cold and and very matter of fact. The food was very so-so. The food items have to be purchased other the food trays served unlike Turkish Airlines and Kuwaiti Airlines.

Pros: Nothing

Cons: Respect human and fix the air conditioning

Pros: New aircraft with comfortable business seats

Cons: More than 4 hours delay! Not all selection from food menu available

Cons: Customer service need more improvement they should know how to handle things . Just be courteous is. More than enough

Cons: Stop using old planes with no personal entertainment systems on the back of the seats.

Pros: nothing really

Cons: entertainment system only played audio out of one ear, small selection of movies, flight departed late and gate changed

Pros: Response is the same as above

Pros: Everything was great

Pros: The “mini-refrigerator” for beverage storage at the business class seat.

Cons: The portion of the Arabic language expression on the live flight mapping software should have been minimized.

Pros: Service & information

Cons: I didn’t get a hotel despite having more than 12 hours transit. I was told I don’t qualify for hotel stay but didn’t get the reason why

Pros: Super easy check in. Good air hosting staff.

Cons: Same as ALWAYS - Beijing baggage pickup is an absolute joke. Takes forever and it is generally mayhem in the baggage hall. They really need to get ahold of this space and the behaviour of Chinese travelers.

Pros: Crew were very pleasant

Pros: Luxury and spacious toilets

Cons: Amount of food was not enough from Hong Kong to Abu Dhabi.

Pros: crew was good. Seat was good but it was a business class seat in a 787-9; so it should be good.

Cons: wines were mediocre which was balanced out by the good quality of the food. Brussels to Abu Dabhi boarding was a little chaotic with coach and front cabin passesgers packed in a single bus. Noticed many older passengers standing for the longish bus ride.

Pros: Service was excellent, amazing professional crew, vegetarian friendly pasta dinner option was delicious

Cons: Metal bars in the middle of the leg room space make stowing a small carry on under the seat in front of you impossible for all passengers in a row. Also awkward to place feet around. No direct air vents so I felt hot even wearing just a t shirt. Breakfast not as good

Pros: Safety of aircraft

Cons: Parents called as soon as the delayed flight caused the young teen to miss her flight, Lufthansa operator verifies only by phone that young teen had a seat in the next flight, UNTRUE! She was ignored at counter, mr. M. Meindle told her to step aside and it was not “worth arguing”! The people she sought direction from, are the ones that left her confused and ignored. Shame on them

Pros: Crew was friendly and attentive. Piloting was on time and precise.

Cons: Space in economy seats is minimal and not comfortable for a 6' 190# guy like me.

Pros: I was amazed how comfortable we were in economy. Pillows, Blankets that felt like cotton. I would fly Lufthansa over an american carrier any day. We passed through the business class cabin on the way out and I can only imagine how much they were pampered!

Cons: Since flying in the US has become expensive and painful I was not expecting much from this flight. They exceed my expectations by so much that I cannot think of anything I would change. (Ok, my chicken was a bit over cooked but that was such a minor thing.)

Pros: Crew was friendly and online entertainment system had a lot to offer. Online check-in does save time, it's a shorter queue & you just have to drop off your luggage.

Cons: Eithad charges for seat selection now! Not seats with extra legroom or any other perks. But any seat in Economy if you select it 24 hours before departure, anywhere from $25 to $45. Seat selection is free if flight departure is less than 24 hours away but available seats are all random.

Pros: Nothing really.

Cons: Their time.

Cons: Average for business class. Didn't get value

Pros: Love Etihad service

Cons: Snacks, i didn't want set meal