Cons: "My flight got canceled but nobody responded from flyus.com"
Pros: "Attentive and friendly crew, leg room"
Cons: "Need to serve better food in economy. There is a little more legroom in economy compared to other airlines, however, the seats are tight. They are not wide enough. Need better movie selection."
Cons: "Qatar’s food is great! Feels like five star dining. Attendants are helpful and friendly."
Pros: "Crew was great. They made up for mistakes in a positive and amenable way."
Cons: "Flight was late. There was no communication about it. The flight from Joburg to Doha was late, therefore I missed my connection. The delay was not officially communicated to any of the passengers — no announcements made, no representatives to talk to at the gate — until well past the time that we should have been in the air. It was distressing."
Cons: "Best flight ever and I recommend to have it again in the future"
Pros: "Food selection. However, the snacks need to be readily available on long flights."
Cons: "Entertainment is lacking behind other international carriers"
Pros: "The airplane trip was ok"
Cons: "I had 14h of layover in Doha and I did not have a hotel to sleep that night."
Pros: "The crew was excellent. The seat was reasonably comfortable. Boarding process was very orderly and smooth."
Cons: "Delays twice which cost me lots of stress and taxi $"
Pros: "Liked the smoothness on boarding and the organization. Keep it up!"
Cons: "Attitude of some of the flight attendants and more entertainment."
Pros: "comfort"
Cons: "veg food was mostly repeated and pizza wasn't great"
Pros: "The crew was cool."
Cons: "More flexibility in terms of upgrading seats and changing flights while at the airport, especially if there is availability."
Pros: "Nice crew."
Cons: "Horrible seats. Very uncomfortable. No room to move around. Overcrowded plane."
Pros: "Punctuality"
Cons: "The food, leg space, the drink, and more hospitality, specially towards the aged people like us."
Pros: "Amazing crew. Seat upgraded to business class. Superb service and comfort!"
Pros: "Boarding and Crew are excellent. That's why i prefer to fly with Emirates. Toilets are clean"
Cons: "On this flight, the Gluten Free snack wasn't good. Only one meal was served. For a 10 hour flight, there should be two meals. A snack was served towards the end of the flight. The GF snack was not good! it was two rice cakes with chicken inside. I felt as if they ran out of GF bread!"
Pros: "Cleaningness"
Cons: "Main problems at Dubai airport. Employee at the airport charged me money for the same luggage that Newark employees said it is according to air line rules. That shocked me. I didn’t buy anything from Dubai. I think it’s not right."
Cons: "There was a nosiey family setting behind us they bothered us an the ppl around us the little kid was very hyper and loud un polite and the father him self is very rough when getting up an setting as he would grap the chair very hard and he would move and kick alot we complained to the crew but he didn’t stop and the noise and bothering was there the whole flight, the captain of the flight felt like he isnt a professional as the plain was moving in unstable way on a high speed and uncomfortable degree where we felt unsafe at a point, the flight was Delayed one hour so as the time we took of we reach to dubai an hour late and had just around 50 min to get to the connected flight we had to run and we couldn’t rest or take a look at the airport our waiting time was 1:50 min because of the delay we had to run for the next flight, i think that Emirates airlines should stop dealing with Flydubai crew as they aren’t as professional and they are effecting in a bad way, i have traveled many times with Emirates and this is the first time i dont feel satisfied, next time ill make sure the flight isnt oprated by Flydubai they crew and captain is not in the professional level at all."
Pros: "Crew were very professional and polite, entertainment was awesome all the latest movies, food was pretty good. Thanks for free wine and drinks. Crew were very kind."
Cons: "Though more comfortable than other flights like KLM, it was still a little cramped"
Pros: "some new movies"
Cons: "Crew was very unprofessional, they need lots of training. Emirates should hire people who can handle english language properly No proper service of food or drinks ... they had all like beer, wines , spirits.. but the crew was not offering anything"
The seats are too cramped in that plane. If you’re above 1,80m consider alternatives or first class I guess… There were no emergency exits to seat somewhere with more legroom
Pros: "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
Cons: "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."
Pros: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Cons: "Nothing"
Cons: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."
Cons: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"
Pros: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Cons: "If I knew how to recline my seat earlier. I did try several times"
Pros: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Cons: "A lot of delays, on both flights. We spent twice as much time waiting than flying."
Pros: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Cons: "The earphones could have worked!"
Cons: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"
Pros: "great crew and comfortable flight."
Cons: "sceens in the plane to show map and direction of travel"
Cons: "I missed my international connection because flight was three hours late."
Cons: "Getting through customs in UK and getting luggage tags to Dublin was a nightmare. Took over 2 hours, went through 4 lines to get luggage tags and given misinformation. Poorest travel experience in 40 years of traveling. Brits need to learn how to expedite processing."
Cons: "We didn’t, have a wheel chare whan we arrived to Dublen we wait near 1 hair till they come"
Cons: "Finding out that I had to pay more for my bag."
Pros: "Crew was superb, very friendly and helpful as the handle of my bag broke. They did all they could to assist."
Pros: "Food and entertainment are not applicable for this flight as it is too short to need this anyway"
Pros: "Staff on ground and on plane was super friendly. Thanks for the pleasant flight!"
Cons: "It would be great if at least cold beverages were included in the ticket price - would make the flight experience more welcoming."
Pros: "A bit late getting started but very nice after that."
Cons: "Must you charge for tea?"
Pros: "The gate agents had no idea how to effectively board passengers in an expeditious and civilized manner. The on-board crew was top-notch. Seat room was adequate, but justthat."
Cons: "Boarding was a bit confusing and staff wasn't actively being helpful with information. Got absolutely nothing to drink/eat on the plane-not even a glass of water! The flight crew was just ok, no one "stood out" as good or excellent. Again, nothing about this flight made me want to definitely fly British Airways again."
Pros: "Crew was great and so was the seats’ comfort."
Cons: "Honestly I didn’t find anything missing that any economy class passenger could get... I flew with Etihad before as well and I just love them..."
Pros: "Crew were responsive. 787 has more legroom & better recliner, window shading was amazing"
Cons: "Vegetarian food quality needs improvement"
Pros: "The crew was good. Loved the mango juice and veg food."
Cons: "The seats are hard. More leg room please. Better entertainment with more recent clicks required. Toilet seat needs to stay upright. The eating tables should be straight. Should be able to recline our seats more."
Cons: "I have loads of complaints about the entire crew and etihad airlines and I will file my official complaint against them. The space here isn’t enough to write my complain"
Pros: "Seats are not too tight. Professional crew. Ventilation and overall aircraft comfort was good."
Cons: "Food can be better."
Pros: "Overall excellent"
Cons: "Was not able to select seats online (even 24 hours before), was not able to check-in online, had stand more than an hour in the line for check in in JFK/NY"
Pros: "The air hostess was very helpful .I had a problem with my seat and she arranged for a seat where I was and remained comfortable throughout my flight to Washington. Love"
Cons: "The food. I had asked for a Hindu meal. It seemed I got a diabetic meal which was devoid of taste. It should have been normal. I think Etihad misunderstood Hindu meal with Jain food,where they don't use spices,onions,garlic etc."
Pros: "The staff were great and very nice and helpful. It was very quiet in business class and we enjoyed that as economy was really crowded. The business class lounge was nice but needs a quiet area where people who have long layovers (like us) can lay down and have a darkened room for a bit of rest."
Cons: "The seat I was in was very hard and definitely needs more padding. My but was killing me during the flight but the cabin crew helped me by gin I got me 2blankets to fold up and sit on. The pillows are way too big and hard. I recommend paring them down the size they currently are. I was in seat 7-E. The business class bus was last to come so we waited for a long time to get to the plane. Most of economy was boarded before us. But not really a big problem as we did get on the plane with no problem."
Pros: "Nothing much as an Economy passenger"
Cons: "Single lady travelling and the seat was between two men on both legs. Asked ticketing at Chennai nd he said you will get in Abu Dhabi and did not give boarding pass for the Second leg of flight. Came to Abudhabi and tried to get boarding pass for seating not between two males but the ticketing agent lied to me “ go run your flight is leaving” and gave me seating between two males for 15 hour flight requested"
Pros: "The aircraft , the cleanliness and the hospitable staff"
Cons: "The food was not as per the standard, the ticket said lunch but we got refreshments . The boarding took lots of time as they have forced us to remove a 1 kg excess to the 23kg allowed . Staff should make sure that people are sitting on their designated seats, rather than just guiding them to their seats. At least 4 were sitting not on their seats in row 15 and 16, these are what I saw"