Low season | February |
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High season | December |
Cheapest flight | R6 494 |
The experience of the flight. The food options have definitely gone down
The experience of the flight. The food options have definitely gone down
The boarding experience was worst ever. Single aerobridge used for boarding and deboarding which led to lot of chaos. Food options were not great. First flight delayed by more than 3 hours which led to missing of the next flight we were stuck at Dubai airport by more than 6 hours
Food was good, great communication by Pilot and Co Pilot, Crew very friendly. Slow beginning drink and meal service - over 2hrs into flight which disrupted overnight flight sleep. Entertainment systems was 3 Stars, my wife's was nonfunctional and had to call attendant 3 times to get it reset, mine the headphones and jack we're twitchy and keep going to muted volume.
The internet connection did was not functioning as per normal.
On time take off and early arrival, what else can one want
Flights were both delayed. No luggage on arrival for the whole plane and no contact since submitting a PIR.
Food is really bad, not to the Emirates standards. Coming out of Houston airport is very confusing,
This airline is one of the best Ihave travel around the world well use them again in the future the food was higher quality plus your personal aboard communicated in many languages on our flights 13 this was amazing 👏 🤩 😀 👌 😄 thank you
The entertainment selections are amazing. But the live TV is sometimes spotty. If you’re going to have it, then have it. If you can’t make it consistent, then, perhaps it’s better not to have it. The crew are always cordial when approached, but they seem to do the minimum and sit around, talking to each other in the back of the plane during the flight. I realize that delays are not always predictable, but I missed my flight in Dubai because we left 90 minutes late from Washington. I will say that Emirates took very good care of me in Dubai. But I would rather not be delayed.
Check-in process at Bengaluru airport was atrociously slow. Emirates should allow baggage drop option after online check-in and verification of documents. The rest of the flight was quite good and we didn't have any complaints.
As gold member there is no priority checkin. Meaning you either have to board with your zone or last with business class pax. As economy pax all the baggage bays are filled by the time you arrive
They made us deliberate waste time by holding our passports and boarding passes making us miss the flight
Not impressed. Only allowed one carry on on such a long flight.
Fantastic, the 787-9 is a very beautifully designed plane and it was a pleasure to fly in the Qsuite. The suite did feel slightly smaller than the 777 variant, and the suite door also felt smaller, as I felt more exposed as passengers and crew walked past. Food was too notch, and the service was fantastic. I wish they’d enforce boarding zones more effectively, but otherwise they did really well.
This is my first and last flight with Qatar because when we go for boarding pass in Delhi airport the team asked for money charging me for hand baggage which is technically including with my ticket so also we get one our temple pics I ask them to checking in but they tell me I have to pay $500 dollars for that additional which is not make sense than I diseased to throw away because I can’t take with us . For carry in beg also I pay some Indian n currency for the guy who help I already pay 6 passengers ticket cost me $8000 so really I’m not happy . PLUS MY 6 checked baggage was damaged I already claim for four beg at airport but now I’m worried about my stuff inside maybe broken too which is more expensive stuff me really bad experience
The flight was good but my neighbor had the vent open full power for the whole flight and because the air was blowing from the side instead of from the top and I got very cold and ended up with a sore throat.
Food and entertainment was very very bad. Also, Doha airport is very bad. Entertainment was same for last 1 month....no change. Old movies. Food quality was sub par.
Polite and helpful crew. My son developed fever. Crew members came and gave him medication and also came and enquired about his health several times.
After going through security and waiting for the flight at the gate, there was no access to bathrooms and no place to charge a phone while waiting for the flight. But once I was on the plane, everything was very good.
Food and Service inside the flight. Airport service from Qatar is not good mainly because of lack of coordination and not used of seeing so many ppl commuting
On international flights passengers had wide variety of entertainment choices, though the flight was short. Service was good and no issues at all.
I took a nine-hour flight in economy class, and the seats were quite comfortable. I even managed to take a long nap, which rarely happens. There was a good selection of movies, and the complimentary kit included socks, ear plugs, a sleep mask, lip balm, and a toothbrush with toothpaste.
Horrible customer service , employees are rude , angry and can’t speak any language other than Turkish well,
It was ok. This flight was for my 80 year old grandparents and when they arrived to Beirut no wheelchair (as requested) was waiting for them. My grandpa had to pick up his own luggage, he got soooo tired. No one to help him as we submitted the request ahead of time
Overnight flight in the old style Business class, but still very good.
This aircraft is not up to standard - old Airbus with terrible chairs and entertainment system for business class!
Friendly cabin crew and the flight was on time. Would recommend toanyone
Only chicken as a meat dish through out the flight
Movie selection was ok, but could be better. Would like to see greater selection of newer movies.
It was a nightmare. I booked business class ticket from Ediburgh to Beirut via Istanbul to attend a funeral. I had a wonderful experience flying to Istanbul from Edinburgh. Then I could not get a boarding pass issued to Beirut. It seems that although they booked me and I had a reservation number, I had no seat allocated and the flight was full. I was asked to go from one desk to another and made to wait for 2 hours. I missed my flight as I did not have a seat assigned and it was full. The only option was to put me on the next flight, 6 hours later, for a fee of over $400. They said that was the best they can do to 'help me' and to 'take it or leave it'. Well, I was not about to be bullied; I stood my ground. I booked and paid premium for the journey, which was confirmed. The eventually accepted to not charge me extra and i waited a total of over 8 hours in the airport with no compensation. On top of my grief with the risk of missing the funeral service, I had to put up with their indifference and condescending attitude. They spoke about me in Turkish thinking I would not understand (I hold a British passport) in front of me. When they eventually handed my passport and boarding pass back to me, I showed them I was born in Istanbul and that I understood everything and said a condescending 'thank you' back to them in Turkish. You should have seen their faces. I said that consumers have rights and it is a shame that Turkish Airlines does not have good customer service to at least acknowledge and apologize for errors committed by the airline. Blaming the me, the client, for such an error and placing unreasonable ultimatums, rudeness and dismissiveness to be rid of me, particularly when I was vulnerable and visibly grieving was really shocking... The airline taints the city of Istanbul and the people of Türkiye. Such a shame.
Movie channels was great. Air hostess could be a little more caring
I still cannot find my luggage. I need my luggage.
Business and economy lines were common for most of the journey including check in and security control in Addis Abbeba. Food choice was fine, however there was a hair in my rice
Customer service and the food was great. If the announcements in English could be said slower for the customer to understand what is being said. Due to ascent, it is difficult to understand. repaeting would help.
Bathrooms were absolutely atrocious. Absolutely third world. Unusable. From non-flushing toilets to poor maintenance - missing toilet paper, dirty with mess, etc. Horrifying. Does Ethiopian Airways expect customers to clean the bathroom before use. For sure inconsiderate passengers don't do anything to clear/clean after use.
Boarding was mayhem. Entertainment system wasn't operational. Food was poor. It was like flying in the 1990's. For the price of the ticket, this was not value for money. It felt much more like an extreme discount airline.
It might have nothing to do with the airline but the only problem was the long waiting for baggage claim at Entebbe
My entertainment screen wasn't working and they couldn't fix it.
Choice of Vegetarian Food in Economy class needs overhaul improvement
The crew were extremely unfriendly. The plane was dirty and the entertainment system did not work, so they did not even give out earphones to anyone.
Lufthansa was a great airline. Good communication on what to do at 3:00 am in the morning. I had a 6:00 am flight and when I arrived at the airport there were no attendants. But I remember reading info that told where I was supposed to go. My flight from Munich to Chicago was delayed by 30 minutes. I was very happy with that. Would definitely fly with Lufthansa again!
Flight was cancelled. Rebooked after 5 hour delay. Pregnant daughter rebooked following day with 12 hour layover in Düsseldorf. However - I must applaud and praise the Business lounge hosts who were EXCEPTIONAL in trying to rebook and arranged for our daughter to standby for last flight of the day - which she made. The terminal B business lounge reception staff were AWESOME
was having emergency they keep dalying the flight I miss hull my trip and united airline charges me &100 for bags and I spent more thin $320 at airport for my family and when I get back samthing Daly my flight in muc I lost flight in Chicago I spent another &220 at Germany airport for no reason I should get refunded it’s very hard when total off us 7 people buy food at airport
After a bad experience of traveling with United airlines long time ago I decided to give them a second chance. And again it was bad. The flight from Jacksonville to Washington was almost 4 hours delayed. Due to that my flights to Munich and Warsaw had to be rescheduled. As a result I had to travel through Frankfurt. And my checked in luggage did not arrive from Frankfurt to Warsaw with me. Warsaw was not my final destination and I had to figure out a way to deliver my luggage to my destination. On top of everything my Delsey luggage got 2 cracks. Is anybody going to be responsible for that???
It was disappointing that I could not sit next to my wife but I was not allowed to pick my seat
Check in was great. Boarding seemed less organized. Flight was good.
Dinner was excellent - beef stew, the eggs for breakfast were only ok. It was soooo nice that there were so many options for movies and games.
Check in in Albuquerque was awful. The people were great but they were over loaded. The procedures were terrible. We got through fine but it took 90+ minutes.
Will try to not fly with them again. Delays because of weather but got redirected to an airport where I could not make connection.
The plain was on time. Better seating, better service than Discover. I wish I could used them for my return flight. I have used them before, and they were always good.