Pros: "The crew was very helpful even though English is not their first language."
Cons: "Maybe the food expections."
Pros: "I was smacked in my knee I need surgey on my minsicus for by the person serving the food and never got apologized too. Then later he elbowed me in face and acted like it didn't happen. I liked nothing."
Cons: "Not getting hit twice by the crew serving food and at least an apology."
Cons: "New Istanbul airport requires kilometres to walk and then take a super crowded bus. Insane"
Pros: "The staff the staff the staff. They made the trip so enjoyable. The A330-300 aircraft was smooth and silent. Very impressed"
Cons: "The seats in business class were not as soft as they could be but very impressed overall and good value for the cost of the business class ticket"
Pros: "The service was excellent, staff helpful and understanding."
Cons: "No business class priority boarding, no assistance available with transfer."
Pros: "Excellent food and service.Very comfortable flight.Crew was great."
Cons: "Check in staff not so friendly but process was OK"
Pros: "Fare good. Food good. Staff generally pleasant but will not go the extra step to when needed."
Cons: "Repeatedly announce overhead during rest time. Asked for help from crew when one of the kids threw up, but they did help. Otherwise, generally good airline"
Pros: "Great service, incredible food. To give it a quick one: we ate the fish. ON AN AIRPLANE. I never eat the fish on a plane, but the chefs were great. Everything we ate was exceptional. Oh, beyond the food? The seats are great and the lie-flat worked perfectly. The entertainment system was great as well, and the live TV allowed me to catch the NBA playoffs while in the air. All-in-all, I couldn't recommend this flight more."
Pros: "Everything was great"
Cons: "Increase entertainment options but it was still great just need more latest music"
Pros: "The crew is always very friendly and helpful. Plenty of space in the overhead bins."
Cons: "The seats are cramped just like any airline."
The restrictions regarding carry-on baggage is too strict. My wife was forced to check her carry-on bag. Never had this on other airlines.
Pros: "Amazing flight , crew excellent , good food. Definitely I will travel again with Austrian Airlines"
Cons: "Airport in Vienna was pretty disorganized. Several people from several flights had to be pulled out for additional screening that should have been done earlier. Passengers were confused and frustrated"
Cons: "Flight hopelessly delayed leaving Sarajevo. No effort by staff to connect us or hold flights. Missed connection by 15 min. Would not recommend Austrian Airlines. Delays in all parts of this trip - both coming and going"
Pros: "Very efficient and fuss free. Just what I was looking for from a short haul flight!"
Cons: "The snacks are super small, which isn’t unexpected when the flight time is so short."
Cons: "Was unable to take the trip. Unable to rebook without excessive fees. Lost $2000."
Pros: "Great to be able to check in bags at the CAT railway station in the morning. Cabin crew were excellent- very friendly and helpful and did two drinks services. Austrian’s cabin crew sets them apart on European routes."
Pros: "That we landed in the end"
Cons: "More communication to passengers when there are so big delays (almost 2 hours)"
Pros: "Flight time was quite good"
Cons: "There was a 45 min departure delay and no announcements to us while waiting in the plane about it"
Cons: "very rocky,, too confined for such a long flight.thank you for a good lesson not to go austrian again"
Lufthansa personel and cre were proffesional. They try to help as much as they can.
Felt flight is very European. No food option. Even earphones need to buy and no blanket.
Pros: "Cabin crew was very helpful and polite"
Cons: "I’m not sure how I feel about the embarking and disembarking in the “presidential” style. (the use of the stairs outside of the planes, and the shuttle rides)."
Cons: "Lufthansa is a bad airline. They are always late. Their service sucks."
Pros: "Beautiful plane, economy seating more generous than normal, excellent in-seat entertainment (easy to navigate, more options than I've ever seen before). Well done!"
Pros: "Crew, boarding, seat"
Cons: "Paris airport is extremely passenger unfriendly. Better to connect somewhere else"
Pros: "Entertainment is good with literally hunreds of movies. Even the screens are fairly good."
Cons: "It's nice to have digital magazines now of Lufthansa flights, but I am not sure why there are hundreds of movies but only ONE magazine to chose from."
Pros: "The change in seat to middle seat, different row for my wife and I was enough for me to think again about a ticket with you"
Pros: "The entertainment was great with very easy to use touchpad. Great movies also. Food was good also."
Cons: "Space between the seats was less than I remember."
Pros: "Crew greeted every passenger with a smile on entry and exit! So nice. Delicious, large cookie for a short flight."
Cons: "Boarding was poor. Did not board back of aircraft first like Lufthansa does on other flights. Felt sardined almost because of a full flight"