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Pros: Kind and very helpful.

Cons: A little more room for people with weak legs.

Pros: Service on plane good friendly staff and helpfull

Cons: Nothing

Pros: Lots of entertainment options. Good leg room. Good food. Made a 16 hour flight about as tolerable as one can hope for.

Pros: v cooperative crew & helpful

Pros: I was afraid that the flight would not be good because it was very efficient in price. I was stuck in Europe because another carrier had dropped me and my companions. I tried Condor and was very pleased.

Cons: I fly all over the world but look for flight tomEurope quite often. I would love to use Condor in the future but have noticed that they have few flights across the Atlantic.

Pros: The crew was polite and continuously offering drinks, headphones and food/snacks. Kept us all comfortable and happy!

Pros: Staff was good and always polite at all times even on such a long flight. Food was ok.

Cons: They lost my luggage and after one week I know nothing about it. Enough said.

Cons: The flight to Manchester was canceled and I was not even informed until I got to the airport and was told I had no flight and I should rebook my flight with another airline. So my flight back to the USA NEVER happened because I refused to flight with Thomas Cook.

Pros: Nothing as such

Cons: Was in 9D both USB power and touch screen not working .

Pros: Crew was great. TV Entertainment system was excellent.

Pros: crew was nice and helpful

Cons: food quality needs to be better food quantity needs to be increased slightly food options need to be better entertainment system was ok but content was mediocre.

Pros: Seat was comfortable and entertainment selection was good.

Cons: More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers.

Pros: Reclinable seats.

Cons: The food!! The lights could be dimmed as it was a night flight.

Pros: Food and service

Cons: Working wifi would be good. Better A/C. More comfortable seats

Pros: Crew helpful. Food good.

Cons: Better range of movies please

Pros: Crew was nice and pleasant

Cons: Flight very late

Pros: The crew were ok but took ages to help you

Cons: faster service in the plane

Cons: Not having to wait 3 days for my luggage

Pros: I love the entertainment and frequent availability of food and drinks

Cons: The seats are too squished together. I was stuck next to a fat woman who kept shutting off my movies by hitting the controls of my arm chair

Pros: The crew was amazing and the flight was smooth

Pros: The aircraft was nice, clean and seemed new. The staff was very professional, immaculate uniforms and appearance. Great attention to detail. We traveled from US - Nairobi - Kigali - Johannesburg, changing planes four times. These were some of the nicest planes. I felt very safe traveling this airline.

Cons: Too much bread in the meals. The meals were adequate in quantity but each meal came with two rolls, which was excessive. Just a note - for the boarding area in the airport. Please have restroom facilities in boarding area, past security so you can use the restroom without having to go through security again. Also, if food and beverage is available for sale in the boarding area more passengers would make purchases.

Pros: I like the overall service in the plane.

Cons: I didn't like changing the boarding time.

Pros: I was happy to avail of Wifi in the sky.

Cons: No entertainment! For an major international flight, one expects some seatback entertainment

Pros: Well organized on check in. Attentive

Cons: All the food is halal.

Pros: Time

Cons: There should be more space between the seat because not all passengers can fit . And every passenger should have a chance to lower there seat without disturbing the passenger behind them .

Pros: Wonderful trip

Cons: A little rough air, but all was good

Cons: The vegetarian meal selected came in as vegan meal. This happened for both onward and return journey. The regular meal provided to passengers were better than the vegetarian meal selected

Pros: Kind and very helpful.

Cons: A little more room for people with weak legs.

Cons: No it was good

Pros: Punctuality

Cons: The food, leg space, the drink, and more hospitality, specially towards the aged people like us.

Pros: The crew was efficient

Cons: Live news broadcast

Cons: I was not able to fly

Pros: The crew was amazing. I upgraded to business class and am so happy I did for the 16 hour flight.

Pros: The crew, Venyat looking after my aisle was exemplary. He kept note of when I was asleep when the service passed through. Whenever I go to the galley, he would notice and asked if I needed anything. And this is in Economy!

Cons: On the A350, the seat doesn't recline much. It was quite uncomfortable.

Cons: Internet connection from Doha wasn't there,

Pros: Seat was okay and the laptop bag considered an extra carry-on was not good and I had to consolidate.

Cons: Qatar airways allowed us to take both separately and we could take up exit row if available without payment

Cons: No it was good

Pros: Attendants and aircraft comfort was excellent

Pros: Crew was very friendly. Food was good. Seat wasn’t bad.

Cons: Price should be a little less, comparable to that of Qatar Airways.

Pros: Yes

Cons: Everything was good

Cons: The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning.

Cons: I congratulate the KLM crew!

Cons: I was seated next to the restroom, which is not a pleasant experience for an international flight.

Cons: Nothing

Pros: Very good,on time good service

Cons: Better seats on business in boing 737 800

Pros: Flight Crew were great

Cons: The baggage and checking in process. Better training did on the checking in crew for international flight baggage, one one person knew what the requirements are.

Pros: the drinks

Cons: reduce on the spices in the food or provide different options.

Pros: The crew was super amazing and went to all extent to make our journey with infant comfortable

Pros: Seat was comfortable and entertainment selection was good.

Cons: More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers.

Pros: Crew was very helpful for everything

Pros: Entertainment, vegetarian options for food

Cons: Bit more comfortable seat

Pros: The food was amazing. The entertainment selection was borderline ridiculous—nearly too many choices!

Cons: The plane was too hot during boarding and again right before landing. It was really hot in Dubai so I understand why it was hot initially, but unsure why it became warm before landing.

Pros: Food was phenomenal. Unbelievably good.

Cons: Paid EXTRA for "Twin Seats". The bar in between seats didnt move. VERY uncomfortable for a 14 hour flight. People on that plane were like ANIMALS. Standing on the toilet seats, water all over the floor of the bathroom, out of toilet paper at 7 hours in. Disgusting. Never again.

Pros: Attendants and aircraft comfort was excellent

Pros: Easy to check in, outstanding crew!

Cons: Old, old, old plane! :(

Pros: The crew and the timing were ok

Cons: The seats were uncomfortable

Pros: The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual.

Cons: Food quality was not so good.

Pros: Reclinable seats.

Cons: The food!! The lights could be dimmed as it was a night flight.

Pros: The aircraft

Cons: No overbooking next time!

Cons: Stop using old planes with no personal entertainment systems on the back of the seats.

Pros: WONDERFUL FLIGHTV

Cons: NONE

Pros: Fine flight with good meals.

Cons: TV was broken, had phone so it was okay, the frustrating but was the call button. I rarely hit it, did this time for an arrivals card, the guy beside me messed his up and used mine while I was sleeping. No problem, until I hit the button. No one came for more than an hour, I even made eye contact.

Pros: Crew was really great - helpful and kind.

Cons: Both flights delayed which meant I missed my connecting flight. Stuck in Rome airport for several hours with no information about rescheduled flight. Finally figured it out with help of Rome airport information desk.

Pros: The A330, despite being an old plane, had really good recline.

Cons: The entertainment was very outdated.

Pros: Convince, as this is good direct flight from Nagpur.

Cons: Improve quality of crew and service from Doha to Nagpur sector.

Pros: The crew was super amazing and went to all extent to make our journey with infant comfortable

Pros: The supervisor has a good customer care and all the crew are so wonderful. I was so pleased. Thank you.

Pros: Onboard wifi

Pros: They rescheduled without our consent and didn’t give any accommodation either. We stuck at Dubai for 24 hour

Pros: Crew and flight comfort were fine until the flight got canceled after sitting on the plane for over an hour

Cons: Wasn’t happy with the accommodation after the flight cancellation, was told no other flights for 3 days so I ended up paying $250 more to get on a different airline that day to make the wedding I was going for.

Cons: Having Christian music to listen to on the flight as an option

Cons: KLM crew exceed our expectations

Pros: Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!

Cons: A queuing system would be better-it was a bit disorganised at Amsterdam!

Pros: Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!

Pros: Crew was great and helpful despite oversight in my special meal.

Cons: Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!

Pros: The arm rest was dismantled and had a sharp edge of metal which sliced my arm and thumb when I sat down. I was promised a new seat and never delivered. Horrendous.

Cons: See above

Cons: The delay time was too much for no proper reason

Pros: G

Cons: G

Cons: 1. Make duty free shopping possible. My daughter, that I was traveling withl, loved some jewellery l wanted to buy for her but it was not possible because a credit card purchase was impossible. 2. Provide entertainment on board. Flight from Lusaka to Addis was excellent. But nothing to Nairobi