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Pros: Service and entertainment

Cons: On boarding and on time departure

Cons: Power outage delayed the deboarding De boarding always done not at the terminal but to a bus

Cons: Nice

Pros: Great food, great seats, everything was smooth overall

Pros: KLM STAFF WERE VERY PROFESSIONAL

Cons: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Cons: Boarding was crazy. Could not everyone in the gate area.

Pros: Impressive service... amazing crew, very friendly and professional

Pros: Reclinable seats.

Cons: The food!! The lights could be dimmed as it was a night flight.

Pros: The Delta flight service was much better than the Air France flight I took on the previous leg.

Cons: No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not.

Pros: Good selection of movies.

Cons: Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag.

Pros: The seats were spacious and the crew was wonderful. The crew actually made the long flight more tolerable. Will seek out Delta/Air France for further international flights.

Cons: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Pros: very nice crew

Cons: my baggage was lost

Pros: Usual faultless KLM experience

Cons: Nothing.

Pros: Planes were on time and connections made.

Cons: One bag delayed as not put on flight and food could be better.

Pros: Good service with friendly crew

Cons: Toilets clean but a bit worn out. Windows were very dirty inside and out.

Pros: The journey from Yaoundé was great. The crew was excellent. Part of food needs improvement. The journey from Nairobi was good and we arrived earlier than expected.

Cons: The flight for on Nairobi, had no entertainment, nowhere to charge cellphones.

Pros: Yes

Cons: All is well.

Pros: The crew.

Cons: The time between flights.

Pros: Fast boarding

Cons: Slow in refuelling, got us delayed for 40-

Pros: Impressive service... amazing crew, very friendly and professional

Pros: I was sorted on Row 3 and the drapes kept hitting the back of my head.

Cons: Move the drapes a few more inches back.

Cons: Leg room was terrible in economy and food was poor from the USA

Pros: Overall, I can’t complain. The take off and landing was peaceful

Cons: The food could’ve been better. The wait time at Abuja needs lots of improvement. It was the worst part of the trip

Pros: Great crew, especially on a long-haul flight. Decent food, considering how many people they were serving. Best bathrooms I have ever experienced on a large plane.

Cons: Legroom, legroom, legroom!! If we are to be treated as sardines, at least pack us in oil. It gets worse every time we fly. Crew agreed; the airlines need to be put on notice. It makes their job impossible.

Pros: Seat was both comfortable and spacious. Crew were very attentive and personable.

Cons: Really great flight. Can’t say enough about it.

Cons: I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check

Cons: New variety of food

Pros: More space in business class (777-300) than many other airlines.

Cons: Entertainment very limited. No adjustable air vents in this aircraft

Cons: They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet

Pros: Crew was good

Cons: food

Cons: The crew was good, but the attentiveness of the crew on the second leg was amazing

Pros: Same again. A good flight and well fed.

Pros: Crew & food was amazing

Pros: Nothing

Cons: Be more professional

Cons: All good

Pros: La tripulación excelente y nos dieron un obsequio

Cons: It was outstanding service !!!

Pros: Service was excellent

Cons: Carry on baggage size misleading

Pros: The in flight service was fantastic. The attendants were friendly and always smiling. The pilots flew the plane with Swiss precision. I had an economy ticket and they fed us twice and had at least six beverage passes to keep you hydrated. A blanket, pillow and ear buds were provided as part of the seat. Norwegian Air does not even cover a glass of water. They are pathetic. We will travel with Swiss Air again.

Cons: Internet service is invoiced by the megabyte and not the flight. For flights of this duration, a lump sum is a better idea.

Pros: The service and food were good.

Cons: As a petite person I find the seats in economy class small and cramped. When passengers in front of you recline their seat backs, there is very little room to move, making it difficult to get up and out of your seat.

Pros: The crew was amazing. They left snacks and drinks out in between service.

Cons: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Pros: Flight was on time.

Cons: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Pros: The crew.

Cons: The time between flights.

Pros: The crew was informative

Cons: Inflight sandwiches

Pros: All services are simply best.

Cons: If you can add more Indian food, that will be better.

Pros: Crew was very good and helped whenever it was needed

Pros: Nice crew.

Cons: Horrible seats. Very uncomfortable. No room to move around. Overcrowded plane.

Pros: Nice service and excellent staff will recommend Emirates airline to everybody

Pros: Good AC - very important, calm and nice atmosphere. Very friendly staff.

Cons: The food is good k

Pros: Nice folks

Cons: Economy is not very comfortable and still expensive. Espescially when the person in front lowers their seat.

Cons: The plane waited 40 minutes for delayed connecting flights to arrive. It's great for some passengers because they don't miss the transatlantic flight, but it causes others to miss their connections on the other end. It added to very stressful deplaning.

Pros: All great!

Cons: if my luggage would of arrived with me, Swiss airlines left behind 2 of 4 pieces of luggage in Zurich! I hope I can get them back!

Pros: Service was excellent

Cons: Carry on baggage size misleading

Cons: The TVs in economy class weren’t working and it was an 8 hour flight so it would have been nice to have some entertainment during that time

Pros: The crew was friendly and helpful.