I was not able to check in online before the travel. It showed some error. I remember I could not do this during my onward journey. I called Qatar and they said there was a glitch.
Pros: "The cabin crew was very attentive throughout the long flight, offering water and orange juice often. Good selection of movies was available."
Cons: "Can't think of anything, everything was very good."
Pros: "Crew was great, but food I like more like Emirates."
Cons: "No headphones and was not possible to watch movie."
Pros: "The crew provide good service but personally i did not like the food that could be lot better."
Pros: "N/A"
Cons: "We were told to board, but then kept in another area close on 1 hour before we could get on the plane and this area had no bathroom facilities. The spread of seating on the plane made no sense with many open seats but also many squashed rows of people. The crew was visibly tired and irritated, they also ran out of a few catering items. It seemed as if last minute, a few different flights were combined into this one which lowered the quality."
Pros: "Staff were helpful, pleasant, and attentive. Really appreciated that due to the length of my layover in Doha, I was given a hotel room - which I hadn't asked for, and which Qatar Airlines personnel told me I might be able to get, and then arranged or me. That's excellent service!"
Cons: "I wish NO ONE's seat tipped back - space is already tight, and if everyone just stayed in their own space rather than tipping seats aback, everyone would have more room! Once the person in front has leaned their seat back, it's impossible to really use the tray, which is pretty frustrating."
Pros: "Crew was OK."
Cons: "Seats in business class extremely uncomfortable, almost no recline. Very old entertainment equipment. Really disappointing flight given lack of comfort in business class."
Pros: "Amazing crew, new planes"
Cons: "Food can be adjusted to the cuisine of the destination."
Pros: "It is so far a cut above the American carriers. There’s no way to compare them, because Qatar Airways is so far superior. The seats are far more comfortable and larger, the amount of legroom is far superior, you have much more personal space, and the craft is cleaner. Flight Attendants are fantastic! They provide excellent personal care, and are there for everything. They are supremely polite and courteous, and bring things in mediately. Very often anticipating your needs. This is what flying used to be like on United and American. But those people have completely forgotten what service is. Qatar is a 5 star airline. United and American, to my view, are 2 star at best."
Cons: "Will fly in a bit.still in Qatar airport waiting for my flight"
The food quality is poor. The staff are very friendly and accommodating. The entertainment program was limited. I experienced a delay of 30 minutes due to two issues. Passenger luggage had to be removed and there was a technical issue with the stairs not detaching from the aircraft. The pilot managed to compensate and we arrived only 15 minutes later. The luggage at Dubai airport was very slow. I waited over an hour.
At the transit could be less time not like 12 hour 6 hours the mix should be 4 hour, thanks
Pros: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Cons: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."
Pros: "Decent price for economy comfort seat, 4A."
Cons: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."
Pros: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
Cons: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."
Pros: "Crew was excellent -kind nice and very attentive"
Cons: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"
Pros: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Cons: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."
Pros: "Food was excellent, frequent and filling"
Cons: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."
Pros: "Able to fly direct to ansterdam"
Cons: "Have to lay over on the way back. More expensive than other airlines."
The food was awful and little, on the plane there was not space to even move in the aisles, the seats were super close to each other, no confortable at all!
I am 6'3" and there is no way I can sit in one of the economy seats again. I could not even open the tray table because my knees where in the way. Smallest seats I have ever seen. Never again. I tried to purchase one of the exit rows or bulkhead seats when I booked the flight but was unable to.
Pros: "Everyone on the crew was very friendly, even for a short flight."
Pros: "Quick boarding as we arrived towards the end and off quickly because we were seated at the back of pane. Crew were very friendly and flight was very swift."
Cons: "Food and drink was good but quite expensive"
Pros: "Good legroom, comfortable seat and great entertainment to keep me occupied for the 10 plus hours."
Cons: "Security at Heathrow -slow!!!"
Pros: "There was a guy snoring before we even took off in the air and the cabin crew told him it waa disturbing some passengers and I was so grateful for that!"
Cons: "I missed the food trolly when I went to the loo because the journey only took an hour!"
Cons: "Missing information of my flights, such as seat and others"
Pros: "I loved everything about it , i enjoyed the comfort, food , entertainment , the crew were very friendly and very helpful , i was pampered all through the trip thank you ."
Cons: "Nothing"
Cons: "I am a student and my first time to aberdeen. Lost my bagage .. in otherwords did not receive it!!"
Pros: "Staff was very nice"
Cons: "Even soft drinks are charged at a fee, and this is not a budget line! And they lost one of our bags in Split."
Pros: "It’s acctually the second time , just last week 23rd , our flight with delta got delayed that made us missed our connecting flight and I had to pass through Nairobi, female crew serving snacks came over to me with snacks and told me I ordered low fat food which I did and I asked her if it was ok if I had chicken that day she insisted that had ordered low fat mean and that’s what she has to serve me and I had to tell her again I needed chicken, she started arguing with me over snacks she got offended and she just threw food in my hand almost dropped to the floor , I think that was not professional at all. And today again coming to Nairobi the female crew came over serving snacks again and requested if I could have some wet wipes my hands were dirty dirty because had seen a crew handing out with to the people in the front raw but she answered me it was in the bank and she kept on and I again asked the male crew and he explained to me that they mostly don’t give wet wipes for short flights but I had wet wipes when I flew to Nairobi from Amsterdam and I had too when I left Nairobi to Uganda , what’s the point of serving foods when passengers gotta eat with dirty hands , and today again-the same female crew skipped the first raw of two males with snacks who were seated in front of us and even if they told her they missed the snacks, she stood there and called the male crew just unprofessionally to bring the snacks for the gentleman and she just never cared . I think they should do better thanks ."
Cons: "They should be more professional and friendly to people they act like they don’t care sometimes ."
Pros: "Crew was attentive, punctual, and third meal on a 14 hour flight is right."
Cons: "Movies are badly dated, and a bit limited in choice. System was a bit difficult to navigate, and slow to respond."
Cons: "The issue was not the flight. It was the cancellation policy. I had a best friend suddenly die and I could not apply a credit to future travel on my 4000$ business class seat. It makes me not want to buy through kayak again."
Cons: "Flight was delayed for 2 hours. I missed my connection flight to Lilongwe and had to spend a night in nairobi. What n incovinienve!"
Cons: "I’m really disappointed by Kenya airways, the flight was delayed for 4 hours, my luggage didn’t come along with. And the worst is i haven’t received it so far. I swear this is my last time to travel with Kenya airways, seriously I’m disappointed."
Pros: "Good service with friendly crew"
Cons: "Toilets clean but a bit worn out. Windows were very dirty inside and out."
Cons: "The food, horrible, I would like to describe but not going to do it. Rather get something at the airport before boarding, no space on the plane enought, the seat distance has been squeeze, I guest to accomodate more sheeps ( not seats) on the plane."
Cons: "As our first flight was late, we missed our connecting flight in Nairobi. They had us wait for nearly 2 hours to finally get our VISA and take us to a hotel to wait for the next flight. However, after waiting for 2 hours (with a 1-year old child), they took us to a hotel which didn't have any room"
Pros: "Service and flight tines"
Cons: "Asked for a non middle seat and got stuck both legs"
Cons: "I’m still in Nairobi because they delayed the plane"