Space was very poor and earphones awful. Mixed on staff, some good, some bad!
Pros: "There was nothing really special or to write home about on this particular Lufthansa flight: it got us there safely and ahead of schedule, albeit, uncomfortably (seats were extremely thin and uncomfortable) and the pitch/distance between seat rows was extremely short & cramped.."
Cons: "Seats could have been more comfortable; they were extremely thin and uncomfortable--and airline could give more legroom/pitch between seats."
Cons: "The entertainment did not work good the entire flight"
Cons: "Beef main course overcooked and dry."
Pros: "Planes were comfortable and well maintained."
Pros: "The seats were very spacious and we were fed on the flight!"
Cons: "In flight entertainment."
Pros: "The crew was excellent and the seats are v comfortable"
Cons: "I cant really think of anything"
Cons: "Touch screens were not working well. Required multiple hard taps which disturbed the passenger in front."
Cons: "Giving economy seats with the middle seat empty does not make it business class. Very uncomfortable seats. No recline and very hard."
Pros: "I was happy with everything stewardess where very friendly everything went smoth"
Pros: "Seating, Entertainment, Food"
Cons: "We had reserved a gluten free meal for my wife. When I went to check in it was gone from our reservation. The crew attempted to put something together so she would have food to eat but the response from their customer support team on the phone was not great. I recommend verifying all meals twice before 48 hours out. On a 7+ hour flight this is not fun."
Pros: "The crew was intuitive and caring. Very nice and polite"
Cons: "The is no good reason why we had to wait 1 hour in line for security as only two Security booth are active. I believe there is a room to increase the number of security mabhines and personal in that specific gate"
Cons: "boarding was chaotic"
Pros: "The airplane too small the seat too tight"
Cons: "Unfortunately the flight was delayed for 6 hours so we had hard time at Boryspil to book another flights to Los Angeles. After talking to 4 different people at cashier booths for an hour, we finely got tickets with Austrian lines to our destination city. I wish that Borispol Airport team could be more prepared(provide more customer service personal) to solve the problems such as a flight delay in order to serve better the passengers in stressful situations."
Cons: "The food is not very good"
Pros: "A regular predictable LH flightqq"
Pros: "Fast boarding."
Cons: "The usual flight discomfort, but the seat in front of me was broke. The person in it struggled to stay out of my lap, which I appreciated. The connecting flight had a non-functional screen and the reading light broke and flew across the cabin."
Pros: "Second leg of an overseas flight still business class nice service tired from overnight first leg"
Cons: "As me ruined in the first leg they lost my luggage and eight hours later they have no idea where it is. After paying over 2000 bucks for a business class flight that really put a damper on things."
Pros: "All good - flight, service all great!!!"
Pros: "Didn’t die."
Cons: "Took off almost an hour late. Flight personnel repeatedly skipped me for drinks, meals, etc. on plane for nearly 8 hours without a drop of water."
Pros: "Timeliness of departure time Ease of navigating airport to find departure gate"
Cons: "Nothing comes to mind Good flight over all"
Cons: "Munich airport should be improved far more. it took more than 20 mins to find a toilette. they should install more toilette for the travellers."
Cons: "None of the flights arrived on schedule. That caused other problems. Overall the trip was terrible. Not sure if I will fly lufthansa again nor recommen."
Pros: "Crew was welcoming and seats ok for a short flight."
Pros: "There was good in flight entertainment"
Cons: "The food was barely edible. I'm glad to have brought a snack in my bag."
Pros: "The flight was delayed due to air traffic control issues. It didn't make a difference for me but many people missed their connection. However, the crew were all friendly and the Captain was very outgoing and communicative."
Cons: "Late flights are never good."
Pros: "Great flying on an A380"
Cons: "Boarding was a bit disorganized."
Pros: "Great crew. Very comfortable flight, good food. On schedule"
Pros: "Smooth flight. Competent crew. Excellent service."
Cons: "The automatic boarding system was slow"
Cons: "Entertainment system was very slow."
Pros: "This flight was handled professionally and things went very smoothly. I don't have any complaints."
Pros: "No problems. As could be expected. Would do again."
Cons: "I was unable to get all of my seats at once. This would later cause me a lot of time and patience"
Pros: "Thank you so much for having activities for children to keep them entertained."
Pros: "Courteous and professional."
Pros: "We liked everything about the flights: the crew was friendly and helpful, the food service for economy class was excellent, and the flight left and arrived on time."
Cons: "...being bumped from row 26 to row 47; but we still retained seats H and K."
Pros: "Being seated in econmony plus. Everything behind the scenes that i didn't see that made this flight safe. Very thankful. Didn't matter that not enough coffee was onboard for breakfast."
Cons: "The selection and range of music could be improved, or may be it is just my taste within the genres on offer."