Daily cleaning, installation of cabin HEPA filters on flights from Johannesburg to Hamburg
Most visitors from Johannesburg need to provide a negative COVID-19 test result and/or quarantine to enter Hamburg. All travelers aged 12 or over who are permitted to enter Germany must present a negative test result or proof of vaccination or recovery.
Entry is possible from EU member states, States associated with Schengen and other countries from which entry is possible in light of the epidemiological situation assessment by the EU.
Entry from any other country for any purpose is only possible for fully vaccinated people. For people not yet vaccinated, entry from other countries is only possible in exceptional cases and is conditional on there being an urgent need.
Please check with the BMI prior to your trip to find out what regulations apply specifically with regard to the country from which you plan to enter Germany.
Read more about travel restrictions for Hamburg
Visitors from Johannesburg will need to quarantine for 14 days upon entering Hamburg.
Visitors from Johannesburg must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 48 hours before departing to Hamburg.
Masks: Required in enclosed environments and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
There are no direct flights for this route. The shortest travel duration to get to Hamburg from Johannesburg is 12h 55m.
In the past 3 days, the cheapest one-way tickets to Hamburg from Johannesburg were found on KLM (R77 360) and Air France (R81 261), and the lowest return tickets were found on SWISS (R93 829) and Lufthansa (R99 897).
If your flying dates are flexible, you should consider flying to Hamburg on a Tuesday, as we generally find the cheapest rates on that day for this route. On the other hand, Wednesday is the most expensive day to fly from Johannesburg to Hamburg. For your return ticket, we recommend flying on a Thursday and avoiding Wednesdays for the best deals.
On your way to Hamburg, you’ll fly out from Johannesburg OR Tambo. You’ll be landing at Hamburg.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Johannesburg to Hamburg.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Hamburg from Johannesburg is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Hamburg with an airline and back to Johannesburg with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Hamburg from Johannesburg up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Not one thing about my experience."
Cons: "The alertness of the staff, the boarding process, the knowledge of the staff. Not breaking my luggage!"
Pros: "Amazing crew, great customer service and high level quality plane, despite only 1 hr travel, they served small breakfast and chocolate"
Cons: "Despite the fact I bought my tickets with 1 hand luggage + 1 personal item, they forced me to dispatch my hand luggage stating flight was full, I refused and they said they could not allow me to board. Felt my rights violated, I HATE to dispatch luggage... and in the end there was space left on the airplane luggage storage areas. Not nice"
Pros: "The crew was so helpful and they feed us well. We relieved a snack, a meal, and a desert. The airline left on time and arrived early to my destination. Very enjoyable flight."
Pros: "Staff was very friendly and loved the food."
Cons: "For economy class, nothing."
Pros: "The in flight service was fantastic. The attendants were friendly and always smiling. The pilots flew the plane with Swiss precision. I had an economy ticket and they fed us twice and had at least six beverage passes to keep you hydrated. A blanket, pillow and ear buds were provided as part of the seat. Norwegian Air does not even cover a glass of water. They are pathetic. We will travel with Swiss Air again."
Cons: "Internet service is invoiced by the megabyte and not the flight. For flights of this duration, a lump sum is a better idea."
Pros: "Coach seats were comfortable but if the person in front of you reclines, your video screen will be inches from your face and it becomes difficult to get out of your seat."
Cons: "Crew was not particularly friendly....almost downright rude at times"
Cons: "children entertainment"
Cons: "There was a major delay - we never were told why and no one apologized. It was so stressful to make my connection."
Pros: "Crew was fantastic"
Cons: "Boarding was delayed by 30 minutes. May have been beyond the crew control."
Pros: "Crew was nice"
Cons: "No WiFi on a 12 hour flight, but we could all see the full signal WiFi for the crew, aptly named. LXCrew. Awful to see them using WiFi when we are unable."
Cons: "Missed flight. Misplaced checked bag. Filed complaint with Swiss."
Cons: "I am still in Budapest and was not able to fly back on my Hungarian passport."
Pros: "Very kind crew. Great food. Nice leg room even for economy."
Cons: "This was one of the most empty flights I’ve ever been on. With that, lots of room for carry on baggage. I fail to see why it was necessary at all. It delayed my journey when time was of the essence."
Pros: "Enjoyed the surprisingly good vegetarian hot meal, wine, and chocolate! (And silverware) Said to us they cared for passengers and the environment. A much better overall experience than with United!"
Cons: "Plane did not have a place to switch to the other aisle without disturbing passengers or crew! You need to move a tad bit on such a long flight!"
Pros: "Staff, food, on board entertainment all very impressive. Great flight."
Pros: "The plane wasn't totally booked and very clean"
Pros: "The food was quite good and the crew was perfectly friendly. The entertainment choices were useful on such a long flight."
Cons: "It was extremely warm on the flight; consequently, I was unable to sleep. This was my second overly warm Swiss Air flight. After numerous complaints on the first flight, the temperature was lowered, but the second flight remained warm."
Pros: "Not sure why airline companies buy planes where the seat in front recline to the lap of the costumer behind where it makes a 9 hr flight miserable"
Pros: "I hope this carrier grows by leaps and bounds. The plane was new & clean, the pilots executed flawless takeoff & landing, the flight attendants were friendly to a fault, the plane left on time & arrived early. Round trip Orlando-Venice was $980 round trip. The only niggling detail was the somewhat limited selection of movies."
Pros: "Friendly Staff"
Pros: "It reminds me of school dinners"
Cons: "Bland, over cooked No thought into the presentation or flavour"
Pros: "The flight was delayed due to technical problems, and they immediately gave each person 20 Francs towards dinner while in the terminal- which was very nice. The aircraft itself was impeccably clean, even though it had already carried passengers elsewhere earlier in the day. The service was fantastic, and you can never go wrong with free chocolate."
Pros: "Staff & service were super nice & friendly. In this day & age that airline travel is getting really hectic, it was a breath of fresh air to see friendly & dedicated staff who clearly enjoy what they are doing."
Cons: "Can't think of anything"
Pros: "BEST FLIGHT OF MY LIFE"
Pros: "Relaxed check-in"
Pros: "Food, staff, service"
Cons: "No leg room"
Pros: "Flight attendants"
Cons: "No space, bad video screens (especially important for a long flight with a 3 year old) with terrible image and sound quality, even with my good headphones."
Pros: "Entertainment options were pretty good."
Cons: "If people leaned the their seat back it was very uncomfortable and hard to get in and out, eat and or watch the tv."
Pros: "The quiches are so yummy, and very compact and easy."
Pros: "Just a comment that the flight is short and I understand that the company does not provide any food except for chicolate"
Pros: "The food was good and I enjoyed the Swiss chocolates."
Cons: "The Seats were real cramped and the entertainment system was outdated"
Pros: "Friendly and attentive staff, plenty of good food and beverages. Comfortable seats"
Cons: "There wasn't anything bad"
Pros: "Service is above average, flight attendants very friendly and helpful."
Cons: "Only one choice of the lunch dishes was available, since they had run out of the second one."
Pros: "Crew was very nice"
Cons: "Make sure they check the flight before they make passengers aboard like my seat, I had to travel for 10 hours in same position & even flight attendants couldn't help because the flight was packed I understand but I did suffer"
Cons: "Once again, I paid extra to select my seats and once again they did not honor that. I paid extra for an aisle and a window seat and we were put in that horrid middle seat area. The video/television screens in our row were broken the entire flight. The attendants kept telling us they would be fixed soon and they never were. There was one attendant who was nice and the rest were rude and unhelpful. We arrived in Boston 2 1/2 hours late. Terrible experience."
Cons: "Should be clear whether meals contain nuts."
Cons: "Delay and lost the luggage for the second time"
Pros: "Flight attendants were sympathetic"
Cons: "The first flight was cancelled after we sat on the plane for over an hour. We all had to wait in line at the transfer desk. Then our second flight attempt- boarding was awful, total chaos. The flight was delayed because boarding was so long. Then once we landed late, there was an issue deboarding the flight with the stairs and we were stuck for 40 mins for this process."
Cons: "Chrap food"
Cons: "seats were small and uncomfortable"
Pros: "As mentioned in my previous review about Edelweiss, I couldn't be any happier with the experience. I always fly back home (Zurich to NY) with Swiss airlines. I love the flight, crew and their performance. They make sure that you're comfortable and accommodate you to your every need. SWISS and Edelweiss will always be preferred by myself and I'll make sure to always recommend you to family and friends. Thank you for your outstanding and remarkable service."
Pros: "food, staff."
Cons: "We left late so I missed my connecting flight in Zurich, to barcelona. Had to wait around 5 hours. My friends were waiting for me in BCN and had no way to contact them!!! I enjoyed the flights with SWISS but i dont know if ill fly with them again."
Pros: "Decent food, smooth flight, good information from the cockpit regarding connecting flights"
Cons: "The arms on the plan do not fold up completely. This makes it hard to get comfortable on my 8 hour flight - particularly since the seat was open next to me and I could not stretch out"
Pros: "Everything was perfect. Excellent food."
Cons: "I have used the same carryon on several trips & only Swiss would not let me carry it inside telling me it was a bit high. Disappointed & surprised since never before I was told I had to check-in my carryon containing some essential items."
Pros: "The crew were friendly enough and willing to serve."
Cons: "The seat could have been thicker and softer for greater comfort--instead, it was thin and flimsy. There should also be greater space/pitch between the rows of seats."
Cons: "Better boarding and entertainment"
Cons: "Wasn't able to online check-in thus losing my window seat 21A I had selected."
Pros: "Convenient seats in A-380"
Cons: "Drinks were good, but food was bad"
Pros: "Missed flights due to driver not turned up at Bellano yesterday"
Cons: "We have a new flights"
Pros: "The crew was very nice and attentive, I really like the food on Lufthansa"
Cons: "The movie selection was limited and dated"
Pros: "The crew was great. The sandwich was tasty. And, I loved the leg room!"
Pros: "Very amazing"
Pros: "The service and crew was amazing! We splurged on Business class and it was worth it! I was impressed with their efficiency at every point: checking in, boarding, and in-flight service."
Cons: "Sleeping overnight the cabin got a bit warm which made it a bit uncomfortable. I’ve never had that problem on a flight before."
Pros: "The crew were very considerate. Also they have the best baby beds we have seen so far"
Cons: "The entertainment system was glitchy."
Pros: "Lounge was very clean"
Cons: "In a 10 hours flight Frankfurt to Atlanta only one main meal. Service was rushed job. My seat wasn’t working and Tv remote didn’t work."
Pros: "Sandwiches seeved"
Cons: "Plane was 1/2 hr late due to computer issues"
Pros: "Nice crew, big selection of movies/entertainment"
Cons: "Extreme distance to walk in Frankfurt. Flight delayed, long wait for our luggage."
Cons: "Too warm"
Pros: "Good choice of movies."
Cons: "The tightness of the seat arrangement when the row ahead reclined is extremely awkward. We are not large people but getting over the aisle armrest was very difficult to maneuver to avoid injury (falling). The security in Munich was upsetting in that one man yelled at me , "Get it out! Get it out! Get it out! because I put my electronics in one of the bins before my husband. I was confused as to what I had supposedly done and I said, "This is my husband" (who was removing his shoes) and this man's reply was "I didn't know that". We were not trying to cause trouble and we cannot understand why he had to yell."
Pros: "Nothing at all"
Cons: "I had to wait in line for over an hour to get a ticket to replace the one I missed because of how late the first flight was. As with all my Lufthansa experiences, it was frustratingly slow"
Pros: "Indian meal and movie options"
Cons: "They left my suitcase in Frankfurt with our car keys."
Pros: "Friendly crew"
Cons: "when seats recline in economy you can barely get in and out of a seat"
Cons: "The flight was excellent. Crew attentive and pleasant, good amenities--decent meals (special diet preferences observed on 2nd of two flights, but not first). Frequent offers of beverages and water throughout the flight from Munich to EWR, hot towels. Nice! I was not able to choose my seats until check-in, 24 hours before flight time. Of course if I wanted to pay extra (would have amounted to $60 for two flights for each passenger) I could have. Representatives at check in in Athens, were indifferent and not very pleasant."
Pros: "Seats were ok for a short flight."
Pros: "Friendly crew, nice food and wine."
Pros: "The flight was right in time and the crew was good."
Cons: "I couldn't get my phone to connect to the wifi."
Pros: "The boarding process is very efficient."
Cons: "Lufthansa’s people are mostly good. But there are some obvious opportunities for people to be more friendly. Also, LH like many others continues to serve cold rolls and cold butter on international flights. KLM warms the rolls! It’s the one small touch that would make Lufthansa’s meal service so much nicer."
Pros: "I LOVED the Crew. Exceptional! Polite, accommodating, kind, friendly. Just wonderful. The food was pretty good too! The entertainment was great. I loved that the toilets were in a separate area downstairs! The flight was overall pretty comfortable. The cabin temperature was also great, not the freezing temperature found on American planes. Thank you LUFTHANSA!!!"
Cons: "The flight was late boarding and late arriving in Munich. I had a connecting flight to make and that was a harrowing experience. I had no precedence offers the other passengers in deplaning. I was given no help in making my connecting flight. I had to queue up for border control. I had to go up and down numerous escalators. I was stopped by a policeman asking for papers which I had already given to border control. I had to take a train and change terminals. My connecting flight was departing from the farthest gate possible in the terminal. I was running the entire time, and I barely made it. Had I not been running, I would have missed my connection."
Pros: "Very nice staff at the gate and awesome media selection on the plane."
Pros: "Friendly staff, on-time flight, and an AMAZING LANDING into Munich. Kudos to the pilot and his team."
Pros: "Lufthansa is by far the best airline. All crew members were very friendly and attentive. Food was also great."
Pros: "Entertainment and staff were great"
Cons: "It wasnt comfortable and i wasnt able to sleep at all"
Cons: "I had to endure 10 hours sitting next to an obese passenger, who was to big to fit into his seat and had to rest his shoulder and elbow over my seat. The crew couldn't do much and so I had to shift myself sideways for the entire journey in order to make space for this obese passenger to rest his arm into and over my seat."
Pros: "On time. Not too crowded."
Cons: "They had overbooked the flight and asked to reroute me. I asked if I would still be able to get to my destination at the same time and to make sure I would have a window seat. Everything from the moment I said yes was a terrible. They rebooked me twice on two different routes when I was in the air. Said a steward would meet me (never happened) instead I was running to catch flights on different airlines in two different airports. The entire situation was disgusting. The running was with all of my luggage. Because of the rebooking I was in the last row of 75 rows on a plane with an additional connection. Every flight had delays creating more chaos for the next flight. The only helpful airline in the bunch was Delta."
Pros: "Crew friendly, good food"
Cons: "Cramped seating, can't select seat until checkin without paying (only airline we were unable to select seat)"
Cons: "Seated near and next to me were about 9 German men who had begun their vacation to Colorado in the airport bar prior to the flight. I was seated in a middle seat "J" (I believe) in row 37 or 39. The men were receiving from the stewardesses repeatedly two glasses at a time and kept going back to the galley and getting two glasses of wine at a time Although they were loud, congregating in the aisle around rows 37 and 39 they were not limited in what they could drink. The two on either side of me were disrespectful of my personal space and were very inappropriate. I got up and went to the galley behind my seat to ask the stewardesses to get me another seat. During this time the guys kept coming back to this galley for more wine still taking two at a time. The stewardesses explained that the plane was full. Others complained also. I then asked the stewardesses if since they were over serving these guys, would they trade one of their jump seats with me. At this point they cut the guys off and got the pursar. She talked to them and ignored my personal safety concerns and said no one gets on a plane drunk (yeah, right) and that they would now behave and were asleep. That's why they are still talking at the top of their lungs and standing in the aisle? I asked. I wish I had video recorded this, I did not as others with kids in the aisles across from me did. I hope their videos go viral Not impressed with Lufthansa"
Pros: "Quick flight Crew efficient"
Cons: "Slight delay Food was an energy bar type candy No entertainment Seats slightly uncomfortable"
Pros: "see above"
Cons: "see above"
Pros: "Comfortable and smooth flight"
Pros: "Lufthan changed aircraft and totally screwed by seat assignment, very bad."
Pros: "the crew was good"
Cons: "the seating was cramped. could use more leg room. The food was average."
Pros: "SAS and BA can do better"
Cons: "Not enough space. Seats are way to small. No tv's on plane"
Pros: "The crew members were fantastic. They brought out water and juice every hour. The seats were comfortable. There was plenty of legroom. The entertainment centers worked well. We were given fresh headphones with ear covers to use on the flight. The plane was clean. The bathroom was clean."
Cons: "we were with 2 kids (1 Child and 1 baby). They ground crew did not allow us to board first (like usually). We had to wait until the economy boarding, it became too crowded and was hard to reach the airplane with the kids. regards"
Pros: "Excellent Flight"
Pros: "Still loads of leg room in economy which is great for a tall person like myself."
Cons: "The food, dinner and breakfast from Johannesburg to Frankfurt was not very nice and not the usual good standard."
Cons: "The seat in front of mine was reclined in the already cramped space provided, twice as far back as any other seat I could see. Please look into the recline on that seat for future passengers. The crew hit my seat, repeatedly with their carts and did not remember to offer drinks to us as they pushed it by. The airlines should consider removing that seat as an option to passengers if there is not ample room for the flight crew to maneuver around it. It made for an unpleasant experience overall."
Cons: "Staff was extremely sassy and unhelpful when I had been traveling for 40 hours."
Pros: "The smooth flite"
Cons: "Some crew members were quite racist especially one Ms ectyon who was in the last section of the aircraft where I was and one big guy a ground staff who was standing at the entrance of the aircraft on the right hand side.Ms Fitsher was very nice though."
Pros: "Very prompt, good food. We encourage trip very much!"
Cons: "The week before the trip start I was told about the sudden itenenary change, and I have to wait 3 more hrs for connecting United flight back home. When I got back to US, even that flight was canceled, and I was delayed for 2 more hrs so that United can have a completely packed last flight to st. Louis. My checked suitcase arrived with a different flight. United shows complete disregard of their passengers. I believe I overpaid for the tickets considering such a service."
Pros: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Cons: "Nothing,just the seats. Cleanliness was perfect"
Cons: "Bigger seats the new ones are way to narrow"
Pros: "Great crew."
Cons: "Ran out of business class meal. Substituted a Econ class."
Pros: "very nice crew"
Cons: "my bagfage was lost"
Cons: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"
Pros: "The crew and the timing were ok"
Cons: "The seats were uncomfortable"
Pros: "Crew was great and helpful despite oversight in my special meal."
Cons: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"
Pros: "Seat was comfy and spacious for economy class"
Cons: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."
Pros: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Cons: "Food quality was not so good."
Cons: "Late departure. Rush to connect."
Pros: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Cons: "the headrest is hard. Apart from that- all was fine"
Pros: "Seat comfortable"
Cons: "Flight was delayed and overhead bin space was very small"
Pros: "Food, entertainment and crew was exceptionally friendly."
Cons: "Seats not great for such a long flight."
Pros: "Friendly staff"
Cons: "Security check at gate; No priority"
Pros: "the crew was nice"
Cons: "Seat confort on long flights, leg rooms,"
Pros: "Entertainment options."
Cons: "Service was poor, seat did not recline, and the food was terrible."
Pros: "Crew where awesone and the choice of entertainment was fantastic"
Cons: "Seats way to close together"
Pros: "Staff very pleasant"
Cons: "Evening snack was not the greatest breakfast was pretty food"
Pros: "Great service"
Pros: "I slept pretty much the whole time"
Pros: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Cons: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."
Pros: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Cons: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."
Pros: "Fast boarding"
Cons: "The entertainment system wasn’t working for the whole 10 hour flight."
Cons: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."
Pros: "Overall everything was ok."
Cons: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."
Pros: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Cons: "Flight departing late."
Pros: "Friendly staff"
Cons: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."
Pros: "The flight crew was nice. Plane departed/arrived on time."
Cons: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""
Pros: "The staff was extremely pleasant. Food was good!"
Cons: "Have no complaints"
Pros: "Airlines issue"
Cons: "Profiling certain customers"
Pros: "Nice seats, comfortable."
Cons: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."
Cons: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."
Pros: "Cabin Crew was awesome."
Cons: "Entertainment System was not working and no Non-veg food option in flight."
Pros: "Good multi media access and content"
Pros: "Easy Boarding"
Pros: "Comfort economy well worth the extra."
Cons: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"
Cons: "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight."
Pros: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Cons: "The seats in economy were a little too small for a 12 hour flight"
Pros: "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."
Pros: "Quick (relatively) flight."
Cons: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."
Pros: "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."
Pros: "We love the flight all the way"
Cons: "seats on Jet air flight are very uncomfortable"
Pros: "10 hour flight - I was well looked after, regular drinks, the food and snacks were good enough and tasty. The in flight entertainment was good - latest movies and worked a great variety of tv, books and movies. The airplane was modern and comfortable"
Pros: "Captain was updating us with the delay status."
Cons: "You have to be gold to get the priority boarding. In other countries I can do it with my silver status."
Pros: "Flight was delayed by over three hours."
Pros: "Economy class product offers good value for money."
Cons: "Boarding processes could be enforced consistently."
"Could not hear announcements from staff. Luggage in hold was delayed on both legs of trip."
"It was so helpful to be able to board the plane front and back. It makes it so much faster. It was also helpful announcements were made in French and English. I cannot thing of anything that would have made that short flight better."
Pros: "Clean plane , good crew ,"
Cons: "they didn't load my baggage from flight 1 to 2"
Pros: "I like the crew and their service, the food was amazing speacially the vanilla cheese cake desert was on point, loved it. I loved the “my flight “interaction on the screen and the different view of the plane, cockpit view, left, right etc.. amazing feature."
Cons: "The seat could have been much better as far as reclining and space. Overall I loved the flight."
Cons: "I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!"
Pros: "Spacious business class seats, excellent meals"
Cons: "Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options."
Cons: "New variety of food"
Pros: "Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault."
Cons: "We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination"
Pros: "Amazing crew and on time flight"
Pros: "Crew was nice."
Cons: "Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers."
Pros: "Amazing crews!"
Cons: "Air conditioning too cold. Wasn't offered an evening meal. My luggage went missing and I'm still waiting for it to be delivered."
Pros: "Staff and services all very good definitely"
Cons: "Everything was brilliant"
Pros: "Good food and service"
Pros: "Flight was on time."
Cons: "Food could have been much better in comparison with other airlines."
Pros: "Didn’t like the sandwich offered"
Pros: "The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable."
Cons: "The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."
Pros: "Crew was nice, too short of a flight to figure out more"
Cons: "no chance to try. Can’t pick a special meal in short term flights and snacks are not vegan"
Pros: "Crew was nice movie selection was good."
Cons: "Plane was late which caused a 5 hour layover in Paris CDG. Food not very good. Entertainment system clumsy to operate."
Pros: "1. The flight attendant staff was very polite and cheerful. 2. The plane was clean and comfortable."
Cons: "1.The entertainment monitor did not function well enough to be able to watch. 2.The headset only function on one ear. 3. You could not hear announcements over the PA system"
Cons: "Departure delayed, reschedules and then cancelled without any direct notification to us with 2 first class tickets !! If we didn’t have Kayak we would be sitting in the airport !,,"
Pros: "I was given a great seat and the food was OK- not the Air France food of 5 years ago but still good"
Cons: "I didn't really use the in flight entertainment - the usual movies, tv etc"
Cons: "I ordered Asian Vegetarian Meal. But they served me only pasta."
Pros: "The Air France service was ok. Got me to my destination on time and alive."
Cons: "I flew out on KLM on what felt like a new plane. Amazing service, seat, temperature, entertainment and food. In stark comparison Air France’s plane was old, too hot, poor entertainment choices and system and average food which for the French was surprising!"
Pros: "Not much expected as it was a budget trip."
Cons: "Poor timing in between connections, barely made in time to my first connection being the last person to board"
Pros: "Friendly crew, good meal and entertainment"
Cons: "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."
Cons: "I didn’t have time to make it through customs. Missed my flight"
Cons: "I will not use o recommend to anyone to buy a ticket with the agency, at the airport in China we were treated like criminals because as they said we were not register in the system as passengers it was really a nightmare"
Pros: "The entertainment screen was a small 4" screen. The movie selection was outdated. The screen in my seat did not work. Flight attendant said she would "call to have it reset" but it never worked. Fortunately, there was an adjacent empty seat that I moved to on my own initiative and without the flight attendant offering a seat change."
Pros: "The crew were nice."
Cons: "The boarding process was horrible and it involved climbing down steep stairs from the air tunnel to the tarmac to board a bus that took us to a far distance where the plane was parked. Had to new walk in the sweltering heat to the plane can climb up steep stairs in the heat! We were now kept in the plane for another hour with no aircondotion. It was boiling hot in there. We had to use the safety manuals to fan ourselves. We eventually left late and got to Lagos one and half hours we were meant to get there. Lastly not all the luggage arrived. Two days into my arrival and I am yet to get all my luggage. It was truly a horrible experience which was echoed by fellow passengers."
Cons: "Crew not only lacked sensibility to understand the purpose of an emotional support dog but kept harassing me about the dog being tied to my seat. At some point a flight attendant even tried to touch my dog, invading my personal space. When the dog rightfully acted defensive trying to protect me, the crew member started threatening me that he would have the dog sent to cargo, the last thing a person with an emotional support pet wants to hear. Extreme lack of professionalism."
Cons: "Flight was delayed 3 times and when I was finally put on a flight that was leaving, they failed to check the connection in Paris (Left me 10 minutes to get from the aircraft to the other plane!) I was moved to SAA in the end after a truly traumatic time in Johannesburg. This is not the first time I have suffered at the hands of Air France sadly. Needless to say, I wont be booking with Air France again."
Pros: "It was ok fligh"
Cons: "Food was not so good"
Pros: "La entrada"
Cons: "El resto de cosas"
Cons: "They loosed our reserved seats, our luggage, food was awful, ground staff was disrespectful."
Pros: "Plane was clean. Pilots made up some of departure delay time in the air between NCE & CDG."
Cons: "Unorganized boarding process and minimal info or announcements regarding delay. Failure to respect SkyPriority status at boarding were disappointing. (Staff allowed it to be a bit pushy and chaotic and people were able to force their way in line, ahead of those who had been waiting in line.) Seats were okay but no recline and underseat storage was small. (Backpack wouldn't fit underseat and had to be stored in overhead.) Passengers crowding from back of plane upon arrival made it hard to deplane and felt rude."
Pros: "The crew was Nice onboard But in the AirPort No Good at all.."
Cons: "People in CDG AirPort Seen so Rude or stressfull, Well also a flight almost 3 hours with out entreteiment .. boring .."
Pros: "Good on a short flight"
Cons: "Paying for carry on due to weight limit. First time this ever happened!"
Cons: "Disappointed to get delayed due to control tower issues at CdG. Landed more than 30 mins late in London"
Cons: "The crew was not very polite."
Pros: "Seats were comfortable with good recline. Food was good, but not excellent."
Cons: "They forgot the snack/breakfast service for the front right section of economy then had to rush it. Overall, the service was good, but some things just seemed off. An attendant call was never answered, etc."
Pros: "Cheap aircraft, not even headsets"
Cons: "Dirty aircraft, I expect more when I pay a lot"
Cons: "The flight arrived late with no clear explanation as to why. Then there was no EU queue at immigration, so more time wasted."
Cons: "Meal choice missing kosher non-gluten combination."
Pros: "Movie selection was awesome! Food was good too."
Cons: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."
Pros: "This plane was the nicest plane I had ever been on. Very comfortable and the entertainment was amazing!"
Cons: "Airplane food is airplane food I guess."
Pros: "Boarding was efficient, the flight was on schedule, crew was nice."
Cons: "The temperature for this leg of the trip seemed very cold. I wore 2 sweaters & a jacket plus the blanket. Hard to rate entertainment (I wasn't aware of any)."
"Rude staff, entertainment screen not working, food is horrible. The only good thing was check in process"
Pros: "the business class seat setting of the new dreamliner the plane is brand new flight schedule was ok"
Cons: "crew must be better trained quality of food should be improved entertainment system should have richer content"
Pros: "Crew was super friendly and helpful!!"
Cons: "I didn’t really like the available movies"
Pros: "The food was good."
Cons: "The seats aren’t comfortable and way too small."
Pros: "Crew were nice, hygiene"
Cons: "We should have alcohol."
Cons: "Flight was late, if you have another connection, bad luck. No entertainment system, no screens at all, no music. Food was average. Plane was new airbus, toilet stuck, nobody seem to care much at least lock the toilet as it cannot be used."
Pros: "Yes, very clean ,respectable and helpful."
Cons: "A cup of coffee early in the morning would have been magic but, we were told it's a short and fast trip. They served a very nice fresh sandwich and juice."
Pros: "The crew was okay but seat comfort on the A330 not so good."
Pros: "The crew was amazing, QBE the sit was comfortable"
Pros: "The crew team was amazing and the sits were comfortable, landing matters a lot to me and it was perfectly done."
Pros: "The crew."
Cons: "Terrible business class."
Cons: "1 1/2 hour delay out of EBB meant missing the connecting flight -- not uncommon apparently. No one was available at the transfer desk in Cairo for over an hour. The alternative through Rome & onwards put us into Munich in late evening."
Pros: "Great crew!"
Cons: "Not much- the flight , plane and crew were fantastic"
Pros: "The seat, the space, the crew and the window"
Cons: "For the food, not all of the people eating eggs.. some of them vomit because of it."
Pros: "I got an exit seat and it was comfortable and spacious. The crew was really nice"
Cons: "Food choices. Only two options for lunch unless pre-ordered"
Pros: "Lenient on the luggage allowance but human relations need to"
Pros: "The plane was overbooked"
Cons: "I don’t think with airline like you could do something."
Cons: "Boarding proceed to improve"
Cons: "Very old planes. Poor cleanliness"
Cons: "The food"
Pros: "I didn’t like anything about this airline !! the staff looks miserable I was delayed on all three of my flights! also my luggage was broken by egypt air baggage department"
Cons: "EVERYTHING ! this was the worst airline I have ever flow !"
Cons: "3 hours delay !"
Pros: "Everything to tell you this because I always underated the airline because it’s from Africa that’s all thank you."
Cons: "The service I was given by the crew, the aircraft it’s self etc"
Cons: "We received our baggage 2 days later"
Pros: "It’s alwa on time"
Cons: "Nothing really"
Pros: "Nice trip good food"
Pros: "Personnel was great. Delicious and frequent food and drinks."
Cons: "I asked for wheelchair service but I never received it."
Pros: "Every thing"
Cons: "Every thing"
Pros: "Thanks EGYPTAIR"
Pros: "Crew was super nice and helpful. Flight schedule was on time."
Pros: "Crew was super nice and helpful. Flight schedule was on time."
Pros: "The dinner food was decent (breakfast was subpar)."
Cons: "We waited about an hour lined up outside of the gate to board. Then when we finally boarded late, we sat on the runway for 2 hours! This wasn’t the first time it’s happened on this flight, either! We were thirsty and no one offered us water. The flight attendants kept skipping my friend and I when they did come around, which was not often. We were extremely thirsty the entire time and when we finally were able to get up to use the bathroom and search for water, we were told to sit back down. We got tiny cups of water about three times on a 10.5 hour flight. Lastly, the entertainment selection was very small and limited."
Pros: "The food was good"
Cons: "It took over an hour to check-in. People were pushing in because it was not well marked and nobody directing the people. It was terrible. The plane has very old seats, and no entertainment screen on seats, still the old monitors hanging from the roof."
Pros: "Toilet was filthy shortly after arrival. Drop down tables needed to be wiped."
Cons: "Food ordinary"
Cons: "Everyone was courteous. And considerate. Like me!"
Pros: "The crew whas nice but smill od airplane whas very bad"
Cons: "Upgrade the airplanes"
Pros: "Crew was lovely"
Cons: "All was fine"
Pros: "The direct flight non stop Price"
Cons: "Not the greatest of comfortable seat - needs flat beds similar to Oman Air. Plane a little tired but very smooth landing In seat power didn't work"
Cons: "Some of the seats are situated so that you really can't see the movie. The screen closest was right above my head and the next one was too far to really see especially with the glare"
Pros: "The sound and picture resolution of the tv is very poor"
Cons: "Old entertainment system, otherwise, everything else was fine"
Pros: "so, due to my nervousness and being upset so much so that I wanted to get off the plane, the crew let me sit in business next to a friend and the pilot and crew went to extreme lengths to make me feel safe and unafraid. The pilot answered all my questions and constantly checked that I was ok. Once we took off, despite cloudy rainy snowy skies, this turned out to be the best smoothest flight ever once it departed, and the pilot was probably the best ever I experienced on Egypt Air, and many other airlines actually. Shout out to a fantastic crew stewardess (Olfat Younis) and amazing pilot!! A really great experience"
Cons: "During pre-flight checks the plane had a technical problem that needed fixing just as about to taxi to runway, so had to sit and wait 2 hours for repair which made me extremely nervous and worried"
Pros: "It got me from point A to point B so it met the minimum requirements."
Cons: "Was late getting loaded and off the ground. The shuttle to/from airport & Abu Simbel was not identified in any way."
Pros: "Overall the flight was good. The boarding process became a bit hectic in Joburg and arriving in Cairo was a mess too. Our baggage took too long to arrive on the belt and people were still waiting for their luggage after I had gotten mine. No one from EgyptAir told us anything which confused us even more. Next time have more organization and communication with passengers."
Pros: "Overall was good"
Cons: "Boarding time is too long and the security check point is slow"
Cons: "I checked one bag as everybody did. When I get home, my bag got wet and stank. But I couldnt find any Egypt Air worker. Some clothes stanks also. That was terrible experience."
Cons: "Crew wasn't cooperating as I had a connection flight in only 50 minutes and am with three children,I asked for their help but they said there is nothing they can do ,I have to do just as everyone else in the flight"
Airlines flying from Johannesburg to Hamburg have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Johannesburg to Hamburg
Masks required on board, masks provided on flights from Johannesburg to Hamburg
Social distancing seating
Middle seats unavailable to book on flights from Johannesburg to Hamburg
Testing for antibodies, testing for symptoms for flights from Johannesburg to Hamburg
Waiving of change fees. Search flexible flights from Johannesburg to Hamburg