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Pros: The friendliness of the crew

Pros: Crew helpful. Food good.

Cons: Better range of movies please

Pros: Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!

Cons: I congratulate the KLM crew!

Cons: No entertainment but it’s probably because it was a short trip

Cons: Wrong communication for connecting flights. Poor customer service, flight attendants not friendly.

Pros: Good

Cons: NA

Cons: Having Christian music to listen to on the flight as an option

Pros: very friendly crew (we were flying with two small kids) who went above and beyond to make them as comfortable and happy as possible.

Pros: The food

Cons: My seat wasn't working properly and wasn't comfortable.

Cons: There was wery cold on the plane.

Cons: Aircondi

Pros: Flight was on time.

Cons: In flight complimentary food and drink service could have been better.

Pros: Great newer plane, great service!

Cons: Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight.

Pros: The crew was amazing and extremely helpful!

Cons: The food could have been better

Cons: KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again.

Pros: The crew was amazing, flight on schedule and good entertainment.

Cons: Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.

Pros: Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline.

Cons: The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning.

Pros: Great food options, very tasty. Crew was attentive, polite and professional.

Pros: service on the flight was very good

Cons: the airport was very large - had attempted to get help with a phone call before flight and service was very poor.... website was a mess to work with

Pros: I did not like anything from this trip. I just learned my lesson not to travel with turkish airlines ever again.

Cons: flight was canceled from previous flight so we had to overnight in istambul and the whole situation was handled very poorly nobody took the time to explain to me what to do and mind this I was traveling with three year old and I found myself crying at midnight at the airport not knowing what to do.

Cons: It took around 15 minutes for airplane to park and I was very near to loose my second flight, if my second flight had not delayed I would have loose it totally.

Pros: Yes

Pros: The food was amazing. The entertainment selection was borderline ridiculous—nearly too many choices!

Cons: The plane was too hot during boarding and again right before landing. It was really hot in Dubai so I understand why it was hot initially, but unsure why it became warm before landing.

Cons: More help for missing the flight.

Pros: The tv shows and the games for the kids the monitor was large and they didn’t need an ipad to calm down

Cons: The food , i had better food in the Lufthansa they had jam butter pancakes and mostly a fluffy chewy piece of bread , also both choices were eggs one with cheese one with out !! Why not eggs or pancakes or maybe french toast or something arabic like flafel fool , also the dessert was dates! Not nice

Pros: Great crew, comfortable seating with enough leg room.

Cons: Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated

Pros: The crew is really welcoming

Cons: The seats are too narrow and a bit too hard

Pros: Yes

Cons: Everything was good

Cons: Head support for 6 feet plus people on seats would be good

Cons: Hotel for passengers

Pros: Comfortable for that sort of journey

Cons: N/a

Pros: The Food was good.

Cons: We had a very uncomfortable flight. A passenger right behind us was screaming all through the flight. We need to be refunded part of the ticket cos it was horrible.

Pros: Service, food, comfort, entertainment.

Pros: The crew was great and the dinner was really good!

Cons: Breakfast could have been better and the seat was pretty uncomfortable

Cons: Having Christian music to listen to on the flight as an option

Pros: Easy to check in, outstanding crew!

Cons: Old, old, old plane! :(

Cons: Services of crew very poor specially onboard services in business class

Pros: Seat was good

Cons: Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened

Pros: Reclinable seats.

Cons: The food!! The lights could be dimmed as it was a night flight.

Pros: The friendliness of the crew

Pros: The crew was amazing, flight on schedule and good entertainment.

Cons: Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.

Pros: Great food options, very tasty. Crew was attentive, polite and professional.

Pros: Crew was professional, food was good.

Cons: The screen to manage in-flight entertainment was not very responsive and live tv was cutting out constantly

Pros: The service was excellent. They are very helpful and friendly.

Cons: Maybe refresh the plan in the near future. Other then that it was very enjoyable trip.

Cons: Squawking brats the whole 10.5 hours of the trip to IAD.

Pros: Crew was nice and pleasant

Cons: Flight very late

Pros: Friendly crew

Cons: Can’t think of anything

Cons: I congratulate the KLM crew!

Pros: Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!

Cons: A queuing system would be better-it was a bit disorganised at Amsterdam!

Pros: They were very supportive. Thanks.

Pros: crew was good but seat was too narrow, and there are too many little kids near us.

Cons: do limit the number of passengers with little children and don't put senior citizens near them.

Pros: Emirates was very efficient. Vegetarian food options were great. Toilet was messy but probably because it was in constant use.

Pros: Was punctual. Crew little neurotic

Cons: Staff rude and short

Pros: The friendliness of the crew

Pros: Yes

Cons: Everything was good

Cons: KLM crew exceed our expectations