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DUR — Germany
Dec 3 — Dec 101
Return
1 adult
Economy
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Sat 3/12
Sat 10/12
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Good to know
Low season | January |
|---|---|
High season | August |
Cheapest flight | R6 337 |
Average price (return flight) | R13 419 |
Good deal (return flight) | R7 673 |
Good deal one-way | R7 069 |
Best time to beat the crowds (4% less expensive on average)
Most popular time to fly (16% more expensive on average)
Flight from Durban King Shaka Intl to Frankfurt am Main
(avg. price over the last 2 weeks)
or less
or less
Top tips for finding cheap flights to Germany
- Looking for a cheap flight? 25% of our users found tickets from Durban to the following destinations at these prices or less: Munich R8 163 one-way - R11 115 round-trip
- Book at least 4 weeks before departure in order to get a below-average price.
- High season is considered to be August and September. The cheapest month to fly to Germany is February.
- Morning departure is around 15% more expensive than an evening flight, on average*.
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Top 5 airlines serving Durban King Shaka Intl to Germany
Scores according to KAYAK customer reviews8,2
Qatar AirwaysOverall score based on 12089 reviews
8,2Boarding
8,1Comfort
8,6Crew
8,2Entertainment
7,9Food
Airline reviews
Very bad management of carry on baggage. I don’t care how many check in they allow compared to other airlines but they are worse for carry on piece…… never going to repeat this airline in future
Very bad management of carry on baggage. I don’t care how many check in they allow compared to other airlines but they are worse for carry on piece…… never going to repeat this airline in future
They ran out of food.
The boarding was a little chaotic but everything else was excellent
It’s the worst experience ever
I would recommend my friends to travel by Qatar airways and enjoy the pleasure of serene journey .
Seats were paid for at the time of booking, however in the boarding pass different seats were provided than what was pre
Ground Staff in SFO were rude
Super!!
The flight was rescheduled by 6 hrs delay and no accommodation provided. also the connecting flight from India to Doha was minimum basic comfort level.
Nice flight.. crew members were attentive all the time and friendly.. love to travel once again.
Great flight ! Enjoyed it
I didn’t travel due to families deaths 3 days 14th Jan I cancel my reservations thanks
it would have been great to be disembarked from an Air Bridge instead of being bussed around the airport after a 16 hour Flight.
Check-in at Bangalore airport was horrible experience. It was taking for ever to check-in. This deserves improvement.
Pros: "Services are the best"
Pros: "No distance between passengers (covid)"
Pros: "comfortable seats. Crew was friendly. Food was good."
Cons: "cannot think of any. I am Qatar airways fan"
Pros: "I understand why this airline is ranked very high. The food was very good, the seats have more legroom even in coach and the movie selection was good."
Cons: "The plane was about 1/4 full. Not that that's bad I just thought it should be mentioned."
Cons: "Delayed flight meant missed connection and had to stay overnight. Very little communication from the airline about what arrangements were being made. Was also unable to check in online on either leg."
Pros: "The crew provide good service but personally i did not like the food that could be lot better."
Pros: "The seats were comfortable. The entertainment system was wonderful."
Cons: "The crew was disorganized."
Pros: "The crew was unparalleled. Really. Attentive. Friendly."
Cons: "Nothing could have been better beyond the signs at the gate."
Pros: "Empty plane."
Cons: "Service very reactive, particularly with so few passengers."
Pros: "Flight attendand Tiessy - QR943 - 8 Jun 2019 (outbound Singapore to Doha) She serve us (with kid) very well, with plenty of smile and warm helpful gestures."
Cons: "I really hope that kid's menu can be updated/changed in the system at least 24/48hrs before flight, as that was the first time we ride Qatar (we have no idea the menu) So we only order it once during the outbound flight."
Pros: "The crew was amazing and delightful"
Cons: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."
Pros: "Food, seat, entertainment"
Cons: "The staff though friendly was found to be unhelpful. I was literally carrying three bags and a toddler in my arms, and passed by at least three crew members. But none of them bothered helping me. Your measure of success is not just how well you treat your business class. That’s not being world class"
Pros: "Qatar Airways could not be described except a FIVE STARS airline. Great hospitality and respectful crew"
Cons: "Doha to Washington plane was an old plane where entertainment system did not function properly, seats did not recline etc. Emirates A380 is a lot more comfortable plane."
Pros: "Flight was 80% empty, but it was amazing anyway, slept through most of it"
Cons: "Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying."
Cons: "food options exhausted pls tell ground catering to provide more food Plane was freezing on international flights and at 3:50am in the morning pls provide blankets to all"
Pros: "Faultless as per usual QA flights"
Pros: "The food and the crew were excellent. Highly recommend the chicken massals"
Cons: "The seats in economy class were a little too close for comfort"
Pros: "I had never heard of Qatar Airways before I booked a 24hr flight to and from Sydney, Australia. I only did this on the suggestion from a friend that stated Qatar Airways was "alright". So for the price I thought what the heck! I was extremely pleased with the service from the cabin crew. They are always polite, professional, and well trained compared to my previous favorites Delta and Lufthansa. The seats were comfortable (as comfortable as Economy and 24hours of flying can be), the entertainment and aircraft were state of the art, and the food was outstanding for airline food. If I get the chance in the future I will definitely choose Qatar Airways for long trips."
Cons: "Other rude or snotty passengers taking up the crews time and attention for no reason. But as I stated in the "positive" side of this review, the crew handled these impolite individuals with a smile and polite attitude. Kudos to Qatar Airways."
Pros: "Food service was good"
Cons: "Flight was delayed leaving LAX and was about an hour late to arrive at Doha. Fortunately, despite the 45 minute window for connection, I managed to get my connecting flight to Islamabad thanks to good support from ground staff in Doha"
Pros: "On our flight from Atlanta, we loved the service and great recommendations from the flight attendant, Carmen, who made great suggestions for our Malaysia trip."
Cons: "The seats were very tight and the food was okay, but the staff was great."
Pros: "Nothing"
Cons: "Theyt cancelled my trip"
Pros: "Doha airport is easy to move through; They put me in an exit row behind a bulkhead has plenty of legroom."
Cons: "Reading light wasn't aimed properly, and there was nowhere to put anything because of it being an exit row behind a bulkhead. That meant, that I had to hold anything I wanted during take-off, and landing, and the entertainment system had to be stowed during those times as well, so I couldn't even listen to music as the only controls were the touchscreen."
Pros: "On time. food were good in general."
Cons: "Complimentary hotel for 10 hours layover is needed whether or not if it's an economic passenger. Air stewardess can improve basic English pronounciation of English is her / his second language."
Pros: "Okay"
Cons: "Okay"
Pros: "Soft blankets, seats were okay, crew was wonderful."
Cons: "No wifi even though kayak advertised the flight as having it. Bathrooms were full of trash and quite dirty by the end of the flight."
Pros: "Flawless boarding, service, food."
Cons: "We arrived 2 hours and 40 minutes late due to technical issues with the aeroplane. We were kept informed and we arrived safely, so this is a nibir complaint."
Pros: "Crew was exceptional and in-flight entertainment options superb. Meals were well apportioned and delicious."
Cons: "Seats were a little narrow, especially the middle ones but to be expected when flying economy."
Pros: "Seats were roomy and leaned back quite comfortably. The gluten free meals I had were fantastic, which I've never said before of an airplane , even regular meals."
Pros: "Staff was very friendly and food was very good."
Cons: "Older plane, TV screens in the ceiling, only bathrooms at the rear of the plane."
Pros: "I like everything about Qatar Airways"
Pros: "Website and in-flight service is quite good. Flights take-off and land on time. The crew is international and quite professional."
Cons: "Onboard entertainment system is not quite good. The touch screen is not responsive and the movie selection is not very good. This is where Emirates excels."
Pros: "Due to the multiple booking mess, I got a middle seat in a 14 hour long leg as all all isle seats were taken. I requested an isle seat due to health issue but no help. The flight was 1.15 hour late and made me lose my connection at Chicago.Never flying Qatar again."
Pros: "I liked the food and the entertainment ."
Cons: "My seat was broken so I sat up right for 16 hours. To top it off I needed to use the toilet REALLY bad but was denied even though we were SITTING on the runway for 20 mins. When I FINALLY get to use the toilet, after a smaller Asian girl and a taller Indian girl were getting bags of blankets out of, I leave a WOODEN CLIPBOARD full of VERY important papers that will cost me inside. Yet when I call to retrieve them they are "nowhere to be found" so you're telling me out of those 2 women, the Indian gentleman, the black woman & the other Asian woman back there didn't notice a clipboard when I was the only person back there trying to use the toilet or they simply threw a wooden and metal clipboard away ?? With what was clearly paperwork clipped onto it ? The girl at the service desk of Qatar airways claims to have looked herself. But she was rushing me off of the phone so I don't feel like she remotely cared even a little. I am PAST unhappy. So thank you for throwing my paperwork away I know for sure was left behind. Very thorough team."
Cons: "Arrival in Johannesburg was a nightmare due to queues at immigration - I nearly missed my connecting flight."
Cons: "1-one hour delay in departure. Although pilot tries his best to reduce the delay time but still lost our connection flight. it is known that the whole operation is complex but still believe that effective cooperation by flight crew, ground personnel and others could result in a better outcome. the hotel chosen by the office at airport was not satisfactory. Qatar Airways customers deserve better treatment."
Would definitely fly with them again!! Everyone and everything was great!!
Departure times were late
Pros: "Nothing impressive, mediocre performance"
Cons: "Service improvements"
Pros: "The Cabin crew was amazing, the ICE entertainment has many options of movies and programs, the flight was smooth to Singapore."
Cons: "Keep the good work."
Cons: "why did they take my blanket and headphones 1 hour before we land?"
Cons: "Broke my luggage"
Pros: "All ok"
Cons: "Half an hour delay"
Pros: "The 777 is way behind the 380s comfort."
Pros: "The crew was amazing."
Cons: "Free first class upgrades!"
Pros: "Flight was nice and on time"
Cons: "No toothbrush toothpaste and eyes shades provided"
Pros: "Evrrything"
Pros: "The crew was amazing"
Cons: "Nothing, absolutely loved it"
Cons: "The crew wasn’t that friendly! Neither when boarding as in the plane"
Pros: "Pilot does not waste time chatting. Still too much chatter (interrupting movies) but less than on other airlines."
Cons: "Entertainment system is Windows based and designed by a moron, especially CC behavior. Shows ads (LOTS) before each movie. Pops up window chrome every time you dismiss PA announcements. Very few movies/TVs (even those from the US) have CC."
Cons: "There was no acknowledgment of Platinum status with Qantas. I do not expect anything special, and I usually just get a welcome back, but this time there was zero acknowledgment. The seat from DXB to HKG did not quite go “flat”. The upper half went as far back as, i’d say, around 170 degrees."
Pros: "Seats weren’t all that comfortable."
Cons: "Service and meals were good."
Pros: "Crew was good. Food was good."
Cons: "Time to board delayed. Delayed landing. The passengers bus in airport got malfunctioned which caused more delay to board on flight."
Pros: "Great entertainment, great seating and space comfort. Overall a great experience. But, Etihad airways is still better than Emirates."
Cons: "Longer wait for boarding. The assigned zones were the last possible ones. Zone F or something similar. Flight attendants were okay, cared less for economy class. Also, Bluetooth headphones pairing did not work."
Pros: "Went by Economy, upgraded to biz on way back. Both were great experiences. Biz class was excellent, I feel better than United."
Cons: "NA"
Pros: "Nothing"
Cons: "No lounge. No notification that the lounge is closed. No compensation in a lounge replacement form just a shitty $40 voucher"
Cons: "The cabin crew seemed to be too overwhelmed by their responsibilities and were rude at times."
Pros: "Although a short trip it was a great experience especially the bar The seat setup is very good and facilities cannot be faulted."
Cons: "Staff were rushed due to short nature of Flight most staff were great but some showed the pressure forgetting requests. Left medicine bag on Flight despite reporting it was never contacted again which inconvenienced my trip having to seek doctors for replacements."
Pros: "I must admit....this is one of the best experiences I have had flying and I fly this route a lot. I was traveling with an Elder who required a wheelchair and every step of the way it was smooth and the crew was attentive."
Cons: "Full aircraft so pick you seats early"
Pros: "Decent leg room in economy; good entertainment system & food/drink"
Cons: "I was expecting to pay for only 10 kg excess baggage according to my own scale but was charged for 15 kg and the check-in staff was rude and unwilling to listen; in-flight staff were not polite, pushing past passengers without any word; such a disappointment as I expected much higher standard of service and courtesy. Nothing beats Singapore Airlines."
Pros: "There really wasn't much to like, but I suppose the space in the seating was decent. We also did not have any delays in boarding and the flight itself was nice."
Cons: "The crew did not even ask customers if they needed water. The food selections were terrible, and then there was no selection at all by the time I had a chance to order my food. I didn't eat barely anything for the whole 12 hr flight. That is the worst situation I have ever been on when flying anywhere. So, yes, I found it horrible for the most part."
Pros: "Even going in economy and almost at the last seat, I almost didn't realize that!"
Pros: "Entertainment and space were great. Lots of options."
Cons: "Crew seemed as tired as I did. The food could have been better for the price."
Pros: "Air Plan 380 is comfortable"
Cons: "Delay in flight, for food there was in the menu to option, but actually only one available. The touchscreen was not responding well."
Pros: "Sorry...pushed a button the it disappeared. Will try again... As always, returning home from an international two week trip is always thrilling but exhausting. The hours of travel seem slow. My half table of Advil PM worked wonders though. Gracious service, always willing to help myself and those seated around me. Clean bathroom facilities. Overall, I'm thrilled to be home safely."
Cons: "I picked slimly through my food. Nothing seemed too appetizing. The entertainment options were a bit difficult to navigate. Choices were a bit limited as well for a long flight."
Pros: "The cabin crew were excellent. All of them. They gave me great service. It was once of the best long haul flights I've had in economy. Fantastic. I was seated in seat 80H. Please see to it that the cabin crew who serviced this area are well rewarded. If every flight had crew like these guys and gals then flying would be a lot more enjoyable."
Cons: "I really can't find anything to complain about."
Pros: "Most of the crew was nice and accommodating"
Cons: "There was a hair in my food. Seats 46a and 46b were very constricting, leaving it very uncomfortable for sitting."
Pros: "The Airbus was quiet and comfortable."
Cons: "Layovers in Dubai can often be pretty hefty. Why print a menu? It's a waste of money and paper."
Pros: "Good entertainment system and nice staff."
Cons: "I have 2 six-hour flights connecting in Dubai. Only one meal on each. Seems pretty stingy."
Pros: "I liked the food and entertainment only."
Cons: "I was surprised when i got on the plane because i always hear great thinhs about the Emirates airplanes, this one was very low quality airplane, and for a long distance flights the flight must have been a better one."
Pros: "The flight attendants were fine—not outstanding, but fine. But the representatives, both on the phone and behind the desk, are excellent—willing to go the extra mile to help out their customers."
Cons: "The seats in economy and the flight, in general, are on par with the average airline—nothing special. Also, unless you're into Bollywood movies, the entertainment selection is sparse compared to other international flights. And the touch screen is in need of re-calibration."
Pros: "Overall very good"
Cons: "This seemed far different from emirate flights that I'm used to. Over the years their service has decreased but the 1 meal and sub-par snack I got for an 8.5hr flight was poor, likened to a budget airline. This is the second flight recently I've been on that the drinks come so long after the meal you don't even get to enjoy your cola with the meal. The first food cart should have colas if there won't be another cart to come along until 30+ minutes later. I also expected Emirates to provide an eye patch, an 8 hr+ flight in the night time hours in worthy of an eyepatch. Budget airlines do not provide this, but I expected Emirates to. Lastly, I don't think it's necessary to hand out a menu indicating there is something to look forward to when the food is of quite poor standards for Emirates, standard for all other airlines. Maybe the Durban to Dubai route stocks he flights with less experienced crew, this is the impression I got; a much less refined group of people on the plane."
Cons: "The economy seats are too narrow and 10 abreast on a 777 is one too many seats."
Cons: "Wifi kicked me off after not even using my desired amount yet."
Cons: "Food baf"
Cons: "My bag was left in Newark and did not make it to Greece. Absolutely unacceptable"
Pros: "Great lounge for business class. Great staff. Good food on plane in business class."
Cons: "Long lay over between flights"
Pros: "The crew and flights were very good,I could not find any fault with them."
Cons: "I require assistance due to a spinal injury which makes walking and standing difficult but not impossible. When we arrived at Dubai I was told my name was not on the list for assistance even though I had been taken to the flight in a wheelchair and informed check-in and flight crew. The Emerates assistance people made it seem as if they were doing us a favour by assisting us,made us stand around waiting for a buggy then for the train at no time did they show any respect or compassion for the people they were supposed to be assisting."
Pros: "The crew was great in everything that they did."
Cons: "Nothing"
Pros: "All flight attendants dressed and acted in a VERY professional manner. Always polite and helpful. Lots of smiles. Loved the eye mask, ear plugs, socks and toothbrush. Food was much better than most flights on other airlines."
Cons: "On such a long flight I wish my seat would have gone back just a little more. Might have been easier to sleep. Would have liked to have a newer selection of movies."
Cons: "The lack of attention by the crew was unexpected,"
Pros: "Nothing"
Cons: "Awful"
Pros: "Flight was clean that's pretty much it."
Cons: "Medicore service tryed almost all major airlines this was the worst service."
Pros: "Great service, comfortable seats, and great entertainment ..the food isnt too bad depending if ur not a picky eater, but overall its the best"
Cons: "N/a"
I always fly Turkish Airline. I like everything in Turkish Airline. Thx Thx Thx
Be aware of Nut allergies. Not enough air, too hot.
On time, very smooth check in at Istanbul Airport.
Broke my luggage a little
This company is excellent - I am happy to say that for a long time I wasn’t treated like this on any flights. Keep up all the good old “traditions”.
Very, extremely poor seating comfort. Great, service and food.
Pros: "It was crew amazing"
Pros: "Everything was comfortable and the crew were lovely."
Pros: "Crew was outstanding, seats were comfortable. The food was awesome!"
Cons: "it was perfect."
Cons: "The stewardess not very nice"
Pros: "Boarding and traveling comfort was good .As always staff were very good and attentive.Food not very good snd boring."
Cons: "Cc"
Cons: "The serbice qnd food was terrible"
Cons: "Flying out of the Istanbul airport was horrible."
Pros: "Food"
Cons: "Rear bathroom cleanness."
Pros: "Everything was nice"
Cons: "The boarding procedure is chaotic and the boarding crew were rude and yelling at passengers. No organization skills and poor communication as we were delayed over 90 minutes at the boarding gate to add salt to injury"
Pros: "This was my first time flying Turkish Airlines and they are exceptional! The crew was very friendly and helpful and their food! It was delicious! They also have a way of making you feel like a first class passenger in economy! Will definitely fly with them again!"
Cons: "For a long international travel, there is nothing bad to say. They are superb!"
Pros: "crew was great, food and beverage service was nice and plentiful, bathrooms were super clean, entertainment offering was great, head support bent perfectly to hold my head"
Cons: "1. CRAZY short time to transfer from TLV leg to SFO leg, 1.5 hours, and there were 5 different security lines even though we were always in the international travel area. Very stresfull. I'd much prefer an extra hour layover rather than run through airport. Why was I patted down at the gate??? 2. legroom was cramped, I was comfortable only because seat next to me was empty"
Pros: "Never fly again"
Cons: "Nothing"
Pros: "Walking past the Turkish Airlines desk in Dulles and knowing I would NEVER have to interact with these monsters again."
Cons: "I am an experienced traveler. I've been to 17 countries and have flown over a million miles in both business and coach. My wife encountered a problem in Istanbul that involved an airport transit visa through Canada. I am certain that any other airline we’ve ever flown would’ve assisted us, since it was easily resolved. To Turkish Airlines, this is simply a part of their business model and a chance to make more money. It took about 8 hours of our time at 5 different airport locations to eventually buy new tickets to get back the next day. Our original tickets say: “REISSUE With 200.00 USD penalty. What I didn’t see was the fine print at the bottom: “Turkish Airlines reserves the right to change rules regarding ticket changes and refunds.”. They mean it. As bad as our personal experience was, the real reason we are so appalled is that we were there long enough to see this is the norm for them. In our single day there, we saw at least 100 other travelers going through similar things. The ONLY solution ever offered is to purchase another ticket. We witnessed several people weeping. Many losing control and shouting. Their own personnel were screaming at customers (in a separate office area though, it was all yucks and laughing). These were people of all nationalities. Africans, Asians, Europeans. We were lucky because we had the means to purchase new tickets. Others clearly didn’t. I really don’t know what happened to some of them. One moment was very symbolic of the entire experience. Another vanquished traveler was paying $843 for a new ticket with cash. He handed her $845 but she, of course, had no change. Instead of the $5, he gave her two $1 bills. I had one in my pocket so gave it to her as well. She held my $1 bill up and pointed to the corner which had a very small piece torn off…no ink was missing…and sneered “I can’t accept this. She did this simply because she could. We were powerless. She knew it and reveled in it."
Pros: "everything was perfect"
Cons: "The people smell very bad !!"
Pros: "Food was good conpared to other airline companies. Entertainment was good too, lot of choice."
Cons: "Some flight attendants were impatient/looked unhappy."
Pros: "nothing really special"
Cons: "Food is very Poor Seats are cramped and uncomfortable"
Pros: "Great plane--huge and new!"
Pros: "Meal very good. On time."
Cons: "Audio for entertainment via ear buds almost indecipherable."
Pros: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Cons: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."
Pros: "Very good customer service and entertainment"
Pros: "Crew."
Cons: "Too many ads and promotional messages, not letting to use entertainment system much."
Pros: "The quality of their team"
Pros: "Great entertainment, headphones, booze and food"
Pros: "My above score should be 5 stars in all categories. They were running a special price on business class upgrades. It was fabulous: food great, service attentive, and seat that totally reclined to bed. I slept over 8 hours."
Cons: "I could not change the stars above."
Cons: "Everything was pretty good."
Pros: "Foods are good"
Cons: "Seats legroom"
Pros: "Everything!"
Cons: "Nothing"
Pros: "LOVED the attention that was given to passengers that wanted/needed rest."
Cons: "Looked into purchasing 1st class because flight was 10hrs & it was insanely expensive. The poor peoples cusions need some up dating, they are uncomfortable & worn."
Pros: "Over all Turkish airlines is a class airlines"
Cons: "can't think of anything I didn't like about my flight"
Pros: "Everything was great. I didn't give food 5 stars though, because compared to my previous experience, quality is less than usual. I always fly on Turkish airlines and I like it overall. Security at Istanbul airport is great. Better than anywhere else."
Cons: "Quality of food is less than the previous experience"
Pros: "Decent entertainment system, reasonably priced in-flight wifi, decent food and friendly accommodating staff."
Cons: "Boarding process can be a bit chaotic, but they do well to organize it by groups or seats/rows, so still miles better than any US carrier."
Pros: "Very clean, comfortable, great service and very kind attendants, great food, accommodating comfort for the long trip I had. Definitely the best airline experience I have ever had and all for an incredible price, under $600 to fly from Miami to Rome!"
Cons: "Nothing."
Pros: "Everything was appreciated"
Pros: "I Like the food and movies"
Cons: "Crew seemed harried, and even ignored me at times."
Pros: "The flights attending."
Cons: "The waiting time for next flight."
Pros: "Professional services especially from crews. Boarding/comfort/food/entertainment are good too."
Cons: "It is better that the food has Turkish style."
Cons: "Food took up too much tray space and crew did not clear trays promptly. Messages from pilot were inaudible. We went through more than four security checks and we were only transferring planes in Istanbul. Terminal was short on places to sit and had excessive duty free shopping. Walks in terminal went on for miles. With the flight gate only posted 35 minutes ahead of departure, this was a problem."
Cons: "Absulotely nothing."
Pros: "Food was good. Staff very friendly."
Cons: "Nothing"
Pros: "On time flight, Helpful crew and relaxing journey. Overall an amazing travelling experience from onboarding to collecting luggage."
Pros: "Food and entertainment system were amazing. Everything else was at the level of good international airlines. Not at the Singapore Airlines level but far better than US carriers and at the British Airways, Qantas level"
Thank you very much kayak
Excellent service
I know this is Africa but the plane seats could be more comfortable
Stay away from flights going through Lome if that is not your final destination. The agents at the Accra airport are also thieves. They held onto my boarding pass for my upgraded ticket which I paid an extra $800; untill I paid $260. for excess baggage, when I was entitled to 3 free because of my upgraded ticket. I could have kept my economy seat and paid only $260, instead I paid $1060!. The agent held onto my boarding pass untill I had paid and had only 20 minutes to clear TSA. Pleasw do not fly Ethiopian Air via Lome to Ghana!!!!. You will regret this very e expensive experience.
Cons: "The entertainment console doesn’t work"
Cons: "Nothing really, everything was great! Flight was just extremely long!"
Pros: "Crew were extremely professional"
Cons: "The seats were less comfortable for me"
Pros: "Driving"
Cons: "First safety"
Cons: "The toilets were filthy. The tv touch screens didn’t work"
Cons: "Someone stole my airpods in my bag. I noticed it once reached at home. This is the first time it happens to me. Very bad experience"
Pros: "Yes"
Cons: "Nothing comes to mind"
Cons: "Crew members paying more attention to the passengers, more option of food, being on time and cleaning after another flight."
Pros: "Amazing crew"
Cons: "They need to improve on thier inflight menu and the check-in and boarding experience"
Cons: "There is no phone charging or entertainment. Also couldn't bring on carry-on sized bags with wheels and were forced to check them."
Pros: "The seats were very comfortable and generally this flight is comfy"
Cons: "The queue during boarding is very long, they need to add counters"
Pros: "Champagne; boarding via SATS business class was smooth but I doubt Ethiopian has much responsibility or this."
Cons: "The rest: even mediocre fast food would have been better. The starter was some chewy rosebeef, the main where soggy chicken nuggets. The butter served was rancid! Gross. Also big difference between the older and newest 787! This was the older☹️. Ground crew unhelpful."
Pros: "The staff"
Cons: "We were delayed for extremely long"
Cons: "The orderliness during boarding needs more work"
Pros: "No comment"
Cons: "No comment"
Pros: "Having never even heard of Ethiopian Airline, our expectations weren’t very high. We found the boarding process to work well. The staff was great and the meals were very good. The flights were on time and efficient."
Cons: "On many of the flights we had to use the roll up stairs. The water that they served tasted like tap water. The seats seem closer (less leg room) than other airlines."
Pros: "A"
Cons: "The plane was shaking everywhere thought I was gonna die"
Pros: "Flight attendants were helpful and attentive."
Cons: "Boarding was fairly chaotic, there were no outlets for charging in the business class, entertainment limited."
Pros: "Airplane"
Cons: "Waiting for customer service"
Pros: "Excellent food, very friendly and helpful crew e"
Cons: "Entertainment center did not work Limited storage place in business class for items like mobile devices etc"
Pros: "The overall work ethics and the ease of boarding was awesome as well as time line, for hotel transfer due to layoff time was also excellent"
Cons: "Nothing really"
Pros: "Spacious seats, attentive flight attendants"
Cons: "Bathrooms were messy and ran out of soap in one."
Pros: "Ethiopian beer, a first for me -- not bad."
Cons: "Where is the famous Ethiopian arabica coffee?"
Pros: "Awesome crew"
Cons: "No electrical plugs"
Pros: "Meal service plentiful. They kept the bathrooms very clean"
Cons: "This plane seemed older not as spacious or as clean as planes on Ethiopian I've traveled on before. Horrible film selections, and it's the same coming and going."
Pros: "Am very impressed with the service, and punctuality. The crew are friendly, helpful and respectful. I love the airline operating timeline of leaving Nigeria and getting to US same day. Also the fare is very reasonable. Advertise more, let people know u Pls enhance and expand ur Advertisment among nigerians. Am already spreading d good news among our friends and colleagues. Ethiopian Airline is d way to go"
Cons: "It took too long for d luggages to come out. Pls improve on it"
Pros: "Great Price Excellent dinner in economy for such a short flight (1.45) Quick, friendly service"
Cons: "Entertainment System is a tad bit outdated on this particular aircraft (737-8) but it was a shorthaul flight and their long haul flights have much better option. \ My seat - although in the exit row (with plenty of leg room) was uncomformable"
Pros: "food and beer were fine"
Cons: "4 flights ,4 delays. poor customer service . every thing is very slow ."
Pros: "I like the entertainment,but the quality is not quite good in Amharic part."
Cons: "The food is very bad."
Pros: "Also great experience"
Pros: "The flight was on time. Staff was friendly and accommodating."
Cons: "I couldn't do an online check-in. I got very hungry. We only got one main meal. I will pack more snacks for my return flight."
Cons: "Old plane Left 1 hr late No entertainment Adis is an old filthy airport"
Pros: "The flight was on time and they fed us well."
Cons: "Nothing really."
Pros: "Sleeping most of the way"
Cons: "Airport in ADS was very basic. Was hard to find a descent toilet"
Cons: "Chairs were not reclining. Asked for blanket and didn't get one so I was cold."
Cons: "everything about it, from the random cancellation of my flight, to missing my connection, and their inability to get me another flight, spending over 24 hours in travel for a mere 6 hour flight. No customer service, would never recommend Ethiopian Airlines to anyone."
Pros: "Cabin crew were all charming."
Cons: "Unfortunately, I had to request earphones (which were not supplied in the seat pocket in front of me) five times from three different attendants over the course of an hour and a quarter before I was given them. This was not just so I could watch a movie but because the quality of the plane's public address system made it very difficult to listen to the announcements from the captain and the crew. Listening on earphones I was able to hear everything clearly. Why it had to take so long just to give me earphones I don't know."
Pros: "1) On time"
Cons: "1) Food from Lusaka to Lilongwe was poor. Just sandwithes and drinks 2) Small bumpy, noisy plane from Lusaka to Lilongwe 3) No entertainment"
Pros: "Nothing"
Cons: "They lost my luggage and I had to call them every day to locate it. It took a whole week for me to have my luggage back while it was sitting in the Philadelphia Airport for 4 days waiting to be delivered to my house. On top of that no one seems to know the whereabouts of my luggage. Bad customer service. Be aware when flying with Lufthansa."
Pros: "The flight left on time and arrived 20 minutes faster than scheduled. I usually order Kosher meal and enjoyed the food. Unfortunately the Kosher meal they started to serve recently is the WORST food I have had on board. Please avoid the KOSHER!"
Pros: "Crew on flight were very nice and responding."
Cons: "The flight was delayed but they didn't tell us, they kept saying we are about to board the flight in a few minute. eventually it was an hour late. It's not a big delay but the way they acted like they didn't know anything and didn't tell us anything was not OK. Other then that flight was fine. there is no electricity or multimedia and not even a USB charge!"
Cons: "On both flights. From Tel Aviv to Addis Ababa and from Addis Ababa to Tel Aviv my seat would not recline. These were night flights and the seat in front of me did recline. so it was a very unpleasent experiance"
Pros: "route"
Cons: "food, service"
Pros: "Again, excellent service. Funny stop on way to runway where we seemed to take on more fuel was a little concerning."
Cons: "Funny stop on way to runway where we seemed to take on more fuel was a little concerning."
Pros: "There was nothing specific on the positive side. Only the cost of the ticket was okay."
Cons: "The plane looked pretty worn down. There was not a lot of Soap in the bathroom, which is a no-go for an international flight."
This is a short flight, just about an hour. Drinks were served (with time for a refill) and snacks. Good choice of entertainment to watch. Excellent pilot and really friendly, helpful and attentive staff. Overall, a great experience!
Cons: "Sarasota ticketing agent was not very nice at all 😟 Houston Gate agent was not nice either. We were treated like we were stupid for asking questions. I hope it’s not racism issues. I wished I had taken their names."
Pros: "La puntualidad"
Cons: "La comida"
Pros: ":)"
Cons: ":("
Pros: "Seat was comfortable with plenty of legroom. Crew were extremely friendly and accommodating. Flight was a little late leaving but made up list time and arrived on time."
Cons: "Seats were too narrow, not enough restrooms."
Pros: "Nothing"
Cons: "The food! And 21 yo to drink let 18yo drinks"
Cons: "7 hour delay"
Pros: "We paid for extra leg room but did not receive it. Our complaint to the staff was dismissed without a care. We will be taking our business to Alaska Airlines in the future."
Cons: "Everything"
Pros: "In flight entertainment."
Cons: "After flying ANA, the flight run by United was noticeably different, beginning with check in staff who were not at the desks until 12:30. Flight attendants were much less friendly than staff on ANA flights. They seemed impatient with any request (headphones) before they were "ready" to distribute"
Pros: "No problems"
Cons: "No issues"
Cons: "There was no WiFi on this flight, and I count on being able to communicate, read through and respond to emails. For me, it's the beginning of my work week when I fly into the EU."
Pros: "I want $254 visa gift card as a refund!!!!!"
Cons: "Please see above"
Cons: "Need power supply for passenger seats in Economy Plus."
Pros: "The flight arrived safely and arrived on time."
Cons: "My one time United club passes were not honored. Everything is an upcharge. Newark airport is awful going terminal to terminal by bus."
Cons: "Carmel waffle cookie"
Pros: "Pilot made up time"
Cons: "Flight was over 2 hours delayed due to winds"
Pros: "EXELLENT!!"
Pros: "Politeness of the crew, not cramped"
Pros: "On time, no issues."
Pros: "We had issues in that there was no crew! But the United people were great and got us on another flight going to Newark and we were still able to make our connection to Aruba!"
Pros: "The flight was overall good, there it was simple and i got what I paid for. First class would have been worth the upgrade Im 6'6" and i was good for legroom."
Cons: "They lost my bag. Very huge issue followed. Staff was very helpful in getting me on track with who and when to talk with people however!"
Pros: "Standard, quick domestic flight home. Nothing special."
Cons: "Horrible plane - the seats are so narrow that average size person can barely fit."
Pros: "787 is starting to show its age but efficient and comfortable 3 3 3 seating. Reasonable as you can expect crew., do the minimum required."
Cons: "Entertainment systems have dated material, too censored, required resets mid flight. Food was abysmal to say the least."
Pros: "The entertainment was top notch. And the staff were courteous and friendly."
Cons: "This plane has no room in economy. I could only sleep in 20 minute rounds cause it got so hot on the plane. And did I mention there’s no room?"
Cons: "The plane was not at the airport on time and when it caused us to miss the flight they blamed the weather instead of the plane not being at the airport on time. They were rude and refused to give hotel vouchers."
Pros: "Boarding was smooth, flight was in time."
Cons: "Entertainment cost $5.99 per seat .. which is high."
Pros: "The fact that I got fully refunded, even though I still lost out on $500+."
Cons: "My flight was supposed to leave at 12, and all that Kept happening was me receiving text messages about delays pushing my departure time back to 5:35pm. I missed a big birthday event I was throwing for my class that I teach, lost out on money spent for the event and missed out on all the memories made that night. I never got to leave, ended up cancelling my flight. What a waste of time. Seems to always happen when I fly through United."
Pros: "Great service and fed well!!"
Cons: "4 hour delay but they did give me 5,000 miles. And I think the main problem with the delay was the airports problem of not having parts."
Pros: "Food and service not bad. Flight on time."
Cons: "No individual entertainment. One snarky light attendant. Little leg room. Terrible selection of films for all passengers. Have to get United app on ground--need this to be communicated better, on website, before boarding, and onboard."
Cons: "Flight got delayed"
Pros: "With the united app on my iPad I had free entertainment. A movie helped pass the time."
Cons: "Seats were hard and close together. The plane had to go at a lower altitude due to a maintenance problem so the ride was more bumpy - but that was better than being delayed an hour to fix it."
Cons: "Flight was delayed. Time was posted at gate for new time. Went to get dinner and when we returned to gate saw that the time had been moved UP from previous anouncement and practically missed our flight."
Pros: "Nothing good happened bc the flight didn't happen."
Cons: "Nothing happened"
Pros: "The flight attendants were nice. Other than that, nothing."
Cons: "Maybe it's because I haven't flown in a few years but it seems that the airlines are packing in as many seats as they can, without regard to the passengers who are shoved into tiny seats for 5+ hours without even being able to stretch their legs. We were in the last row where you can't even lean your seat back but the guy in front of me was just about in my lap the whole flight. Charging for in flight entertainment and meals also seems like the airlines care less for customer satisfaction than the money they can get from passangers. While boarding, we were stopped in first class because the flight attendant was in the aisle getting drinks for first class...Before all the passengers boarded. Also, why is every flight told they get one carry on plus a personal item when that isn't really the case? If the flight is full, apparently there is not enough room for each passanger to have a carry on so people who have delicate items packed in their carry ons have to surrender them and pray their precious vacation purchases aren't smashed when they get their luggage back. Quantity over quality."
Cons: "I didn't like that my luggage was open on the conveyor belt and my belt was missing I will prefer to never use that airline again"
Cons: "It's 2.5 hours past our scheduled departure time and we're still sitting at the gate"
Pros: "It was coach so you get what you pay for"
Pros: "the layover waiting time was relatively fast! Also, the united airlines staff was very helpful in answering any questions I had."
Cons: "I did not like that my first plane coming out of eugen had about an hour delay and I had to rush to my second flight. If it hadn't been for me being guided and me basically running I might have missed my second flight."
Pros: "Crew on board was very nice"
Cons: "No service waited two hours for our luggage and no one was there to assist us"
Pros: "Virtually empty flight"
Pros: "Everythingnothing"
Cons: "Got to Chicago and there was an earlier flight (3 hours)leaving for Duluth. We asked if we could get in it and they said no you have to stay with you luggage. Got to Duluth and believe it or not our luggage came on an earlier flight. Apparently someone lied to us about having to stay with you luggage"
Cons: "The crew was rude and acted as if us being there was a nusence."
Pros: "Eventually they moved us through realizing they were going to have an empty plane if they didn't"
Cons: "Terrible check in. Thought I reserved a seat on Lufthansa only to find out that United changed it."
Cons: "Hard to sleep, turbulence"
Pros: "3 seats for me"
Cons: "Wifi entertainment system not functional"
Pros: "Great crew in handling irate oassengers"
Cons: "Old plane, no per seat screen, very little leg room in aisle seats, Avoid this flight"
Cons: "No complaints"
Pros: "United entertainment options are fantastic. Using their app and on board wifi we have access to a very large collection of free movies and tv shows that kept me entertained"
Cons: "We taxied on the runway for over an hour waiting for a spot to take off. That is acceptable as the airport was dealing was lightning strikes. What was not acceptable was that fact that the airplane cabin during this time was a sauna. The air conditioning did not work and the entire airplane was really hot the crew said that the air was turned on all the way but that was having no effect. Beverages were served 5 mins before landing. How do we seat or drink anything in that time?."
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