The crew was doing the job, was helpful. But felt it was a bit more curt and rough on edges. May be it’s the communication.
Pros: "Comfortable seats. Amazing crew."
Cons: "I think everything was upto the mark."
Cons: "Food service was very slow. Flight from Dubai Seattle did not provide PPE"
Pros: "I had to pay two tickets for same flight from Islamabad to San Francisco and going from San Francisco to Islamabad it’s been cancel and I am fighting for my money back they don’t want to refund it"
Pros: "Excellent crew, who make each person important."
Cons: "Being in economy nothing the crew could do would make it better, however as I have said before Emirates miles rewards should be continue not be lost after a certain time."
Pros: "nothing much"
Cons: "One stop would have been better"
Cons: "I wish the 777 had slightly wider seats like the A380"
Pros: "There was almost a two hour delay, there wasn’t any information communicated, everybody was just asked to take seats in the waiting area. The entire process wasn’t very well organised."
Pros: "The crew was okay And the seats good it’s little wide In general was okay"
Cons: "The food not so good I like service on the plane was good"
Cons: "Wrong communication for connecting flights. Poor customer service, flight attendants not friendly."
Pros: "v cooperative crew & helpful"
Pros: "The food was nice."
Cons: "Emirates should consider stop selling the seat that is just located next to the laboratory. It’s simoly too close to the facility and I could not get good rest at all not to mention about the strange smell."
Cons: "better boarding system required"
Pros: "The crew was awesome, seating is never comfortable for a long flight."
Cons: "I do not recall any plane departing the dock on time. All Airlines need to work on boarding quicker and leaving on time."
Pros: "Friendly cabin crew, new movies"
Cons: "Long wait after boarding before takeoff"
Pros: "The attendant helped find me a vegan option at the last second."
Cons: "Caused me a 20+ hour layover in dubai in a horrible hotel"
Pros: "Smooth flight. Attentive crew. Good entertainment options"
Cons: "The toilet had no toilet paper so I used the paper hand towel and prayed it did not block when I flushed. The beef option was not that great. I should've chosen the chicken."
Pros: "Not much"
Cons: "Flight attendants not friendly, some downright rude and looked like they hated their jobs (bumped into seats, rushed service, visibly irritated when people would ask for assistance), my video wasn’t working properly and was told “it’s an old plane, there is nothing we can do, it will be retired soon, we can get you some you some magazines”, food was terrible."
Pros: "Emirates is the best Airline"
Pros: "The journey ending"
Cons: "The length of travel!"
Pros: "Professionalism of flight and ground crew. Movie & entertainment selection. Overall cleanliness of aircraft. Better comfort due to wider seating."
Cons: "The fact that this was the shortest flight of my trip - Wish my journey started this way."
Pros: "Everything from food to seating was quite comfortable."
Cons: "Boarding was a bit more difficult since they did not call boarding zones"
Pros: "Everything! The plane is the size of a bldg lol! Economy seats were really comfortable, lucked up & sat in an exit row. They feed you, give you plenty to drink in economy! Out flight attendants were superb, especially Vidhi! She was a total sweetheart!"
Cons: "The entertainment gadget was a little loose but it was still usuable & viewable although it would slide down a little."
Pros: "Food, staff, seats, quality and feel of cabin"
Cons: "The cabin is heavily perfumed. I coughed most of the flight from the various scents. You could tone it down a bit."
Pros: "Everything. Staff was terrific and the fancy new screens for in-flight entertainment were really cool."
Cons: "The food was fine. The chicken for dinner was really good. The pizza was mediocre."
Cons: "Emirates should have contacted me about my missing bag which they didn't contact me yet. Not sure where my bag is as of now"
Pros: "service was good"
Cons: "Need to improve on the toilet"
Pros: "food and timing services staff behavior and treats excellent"
Cons: "pls replace drinking water bottles (small) in the place of cups"
Pros: "The flight was so nice! I landed on time, the food was good. I loved it the fact that I could charge my phone, have a good amount of tv show and movies to choose from. Comfortable seats. Yep I would recommend and I would flight with Emirates airlines again"
Pros: "Everything. Emirates is fantastic. Great service more room in economy than others."
Pros: "They treat outbound from India as cargo. I had to request for a blanket three times."
Pros: "Every thing was good."
Cons: "There was nothing which I disliked."
Pros: "The boarding process was very light and smooth . There weren't many pax though."
Cons: "A small smile by the S. Korean cabin attendant whilst conducting the service would have made the flight even more pleasant."
Pros: "The crew were friendly."
Cons: "wifi wasn't good - I couldn't connect. Wine choice wasn't good (white). Would have preferred a sav blanc"
Pros: "Comfortable and well cared for during the flight"
Cons: "Wheelchair help in Dubai is horrible. They need a disabled or aged person on their staff to understand our problems Too many carriage changes and unnecessary location changes. We do not need a guide to understand where to go and lead us along. We need physical help."
Pros: "Emirates business class is excellent."
Cons: "Cannot think of anything to complain about."
Cons: "Seats elbow room was insufficient."
Pros: "Crew v good"
Cons: "Food .. Fish undercooked ... Aircraft bit dated"
Pros: "Food, service and the crews behavior to be honest I'm very satisfied from that flight so I recommend all my friends to try once on Emirates. I really appreciate for the services."
Cons: "There is nothing to mention that I didn't like it everything was on time."
Pros: "Crew, food and entertainment was good"
Cons: "No foot rest for a long flight."
Pros: "All the Emirates hype is true! What a great experience even when traveling as a passenger assistant!"
Cons: "The changes of the airplane"
Cons: "AC and sound system from DXB to BH"
Pros: "We couldn't get on the flight because of poor service from people at the counter and missed our flight. We had to be put on another flight. One of our bags has gone missing And we are waiting for it"
Pros: "The Emirates flight was great. Everything was efficient. Crews were extremely nice and helpful. In flight entertainment was great."
Pros: "Standard emirates flight..."
Cons: "Old equipment b777-300er. Not a380. The entertainment unit was literally broken.. video would not work properly... horrible seats compared to a380s"
The flight doesn’t have usb ports to charge or no wifi. Looks really old aircraft. Didn’t feel safe
Kayak canceled and re- issued my ticket at the last minute so my seating got messed up. They did it without my permission
I am deaf & travel alone to India & back to Seattle via Doha by Qatar Airways. They did an awesome services, very friendly and helpful. Since we wear masks all the time during the flights, How can the air-hostess communicate with me? I came to an idea that we communicate each other through texting on my phone which was very helpful! One negative comment is that there are no closed captioning for English movies & dramas on TV. It need to add accessibility for deaf people to enjoy watching during their flights. I will fly with Qatar Airways again in the future.
Seats weren’t clean. Screens need to wiped correctly.
Pros: "The crew was amazing. very helpful and great services."
Cons: "While waiting in the check-in line, it would be better if one of the crew would come and ask the travellers if they have got everything. cause I had my Covid test and it was negative. However, they said that my final destination place won't accept my test. rather me waiting on the line that was not moving ahead at all, I could have sort things out some way. So, it would be nice if the crew would come to the passenger on the line just to make sure they have everything right."
Pros: "The crew was super attentive. The seats were really confortable. I loved that the seat would completely flatten to make a « bed », wonderfully for sleeping!"
Cons: "The check in and boarding in Kathmandu was really not good. I requested wheelchair assistance when I booked, and was never offered a wheelchair nor any assistance for that matter ..."
Pros: "Seats are wider apart than usual, leaving comfortable space for legs in economy class. The crew is really attentive and nice"
Pros: "Plane quite empty so lots of space."
Cons: "Service not very attentive, had to repeatedly ask."
Pros: "crew was nice and helpful"
Cons: "food quality needs to be better food quantity needs to be increased slightly food options need to be better entertainment system was ok but content was mediocre."
Pros: "Crew was OK."
Cons: "Seats in business class extremely uncomfortable, almost no recline. Very old entertainment equipment. Really disappointing flight given lack of comfort in business class."
Pros: "Bad service"
Pros: "The service was great! I slept almost the whole way in economy and was very comfortable!"
Pros: "Crew was excellent"
Cons: "Boarding at JFK is very bad. They do not know the meaning of priority. Food from JFK to Doha pretty bad."
Cons: "Te long transit time in Qatar."
Cons: "For 1.5 kilo overwait I’ve been charged $65"
Pros: "Staff was excellent"
Pros: "good crew"
Cons: "plane hadn't been cleaned (trash/food garbage in the seat pockets), plane was very hot"
Cons: "I requested a chicken meal and I told the steward that I would wait because he did not have anymore at that moment. He never came back until it was time to pick up trash. I proceeded to tell him I never got the main course, he apologized and told me that there was only an egg entree left. I went ahead and took it, then as a way to apologize he offered to get me a piece of fruit, a banana. I accepted but he never came back with it. It was not a big deal but I did not appreciate being offered something and then no follow up. Next time do not offer something and then not follow through."
Pros: "Cabin crew service is excellent. Food is very nice. Safe travel."
Cons: "Little bit congested."
Pros: "The overall experience"
Pros: "FLIGHT ATTENDANTS WERE WONDERFUL"
Cons: "CRYING BABY BUT I UNDERSTAND THOUGH"
Cons: "Same no in flight wifi"
Pros: "great staff"
Cons: "Some of the head phone are not working at all...."
Pros: "All around a great experience."
Cons: "The internet worked for like 2 minutes and then said my time was up, even though I was supposed to get 15 minutes for free or something."
Pros: "The friendliness of the staff from check in to arrival!"
Cons: "Extra hour that takes to do this flight because we have to fly around Saudi Arabia....."
Pros: "Lovely flight, start to finish. Attentive staff (but not too much so) and seats were comfortable, even in economy. Smooth front and back end to travels as well."
Cons: "Movie selection could have been better."
Pros: "Landing and botding is safe"
Pros: "Confi and relaxed atmosphere"
Cons: "The online check in system was down so we all had to line up to check in."
Pros: "Great selection of movies and tv shows"
Cons: "Entertainment screen is too dim even on highest brightness setting"
Pros: "Smoothe landing"
Cons: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Pros: "Staffs were helpful!"
Cons: "Food portion can be improved."
Cons: "I did not like the entertainment because it did not work well!!!!!"
Pros: "Crew was great"
Cons: "Out of mango juice and the plane was too old."
Pros: "Crews and quality of food was great"
Cons: "I was Told the flight form Doha back to Houston was over booked so I had to get re-routed through another city. For a $6,600 business class ticket this is very bad form."
Pros: "Good spacing. comfy seats."
Cons: "Staff were just not aware of clients needs. walked passed without even glancing to see raised hands, etc"
Pros: "Flight was on time. Crew was friendly and attentive to passengers (I give them 4.5 stars). The seats are comfortable. The plane was clean."
Cons: "My 18 year old daughter (turned 18 on December 20, 2016) was singled out, searched extensively bodily and her bag, for no reason what-so-ever. It was a traumatizing experience for her... needless to say, nothing was found and no explanation was given. The seats recline too far back so that the person behind cannot enjoy what they are watching. The crew has to keep asking the passengers in front to pull their chairs up slightly."
Pros: "Everyone on board was pleasantly and helpful and that goes a long way."
Cons: "Flight attendants raising shades so that light was in your face. Blocking aisles near bathrooms"
Pros: "boarding was okay"
Cons: "BA operated flight. cannot compete with Qatar Airways, even if the ticket is a Qatar ticket."
Pros: "Qatar Airways is always impressing"
Cons: "Nothing at all"
Really enjoyed flying on Turkish Airlines. The flight was full but the seats were comfortable, the airplane modern and good entertainment. The food selection could be a little better but all in all the flight was very good.
Pros: "Nothing is better service, food , beverage, everything is not good"
Cons: "Change with food quality"
Pros: "Nice crew and good service"
Cons: "The other passengers are not very orderly when boarding. Passengers could have been more spaced out."
Pros: "Seat was ok."
Cons: "Better food! Food sucked this time around"
Cons: "Hi the flight from New York to Istanbul was deleted four 4 hours . from Istanbul to Madina it was ok but I didn't may bagages yet."
Pros: "service on the flight was very good"
Cons: "the airport was very large - had attempted to get help with a phone call before flight and service was very poor.... website was a mess to work with"
Cons: "The food was a little rough"
Pros: "In general service was great and professional"
Cons: "I honestly don’t any complains about the fly. It was an outstanding fly"
Pros: "The airplanes were nice and the crew was wonderful!"
Cons: "I don’t like it when you pick your seat assignment and you get to the gate and all the sudden they change the seat number. Not Kayak’s fault but Turkish airlines could have done better"
Pros: "Yes on your ticket you ask me to have one bag luggage 1 piece max 40 insted when I reach air port LHR they refused then it cost me 85£ extra to buy new bag I am sending my clam to soo"
Pros: "Comfortable seat Good selection of movies"
Cons: "The plane had no room to stretch inside. The space was very confined and cramped. Not good when your traveling for 10hrs in the air. I also didn't like the food or the portions. Bad selection of music."
Pros: "Boarding staff were very kind The flight took off on time"
Cons: "Had to stay overnight in the lounge zone. Hotel inside the airport wasn’t available. Outside you have to spend sometime at the multiple lines, buy visa, get the voucher, take the shuttle bus... By the time you done with that, it’s time to come back. Didn’t expect that for the business class ticket holders."
Pros: "Entertainment was good. Flight was comfortable"
Cons: "The crew was unkowledgeable about toddler aircraft seats. The flight was delayed by 1 hour, causing us to miss our connecting flight."
Cons: "Many liked the food. It just wasn't to my taste!"
Pros: "First meal served was excellent. Entertainment selections are always great on Turkish. Staff was extremely helpful and accommodating. Best bathrooms in the air."
Cons: "Plane was maintained very hot throughout our flight, also pressurization was very high making for uncomfortable flight. We needed a better choice than macaroni and cheese for the second meal."
Pros: "Turkish Airlines is a wonderful airline. They treat all there passengers well. The food was excellent and the cabin crew was multi lingual, pleasant and helpful. They made a long flight very comfortable and pleasant."
Cons: "I wish the seats had more legroom in economy class."
Pros: "Ground & air crew was very nice on all steps."
Cons: "I had an isle seat and the isles were so tiny that everytime someone walked by to use the restroom, they would wind up bumping or brushing against me..... So that woke me up about 20 times as well as the crew hitting me with the drink cart."
Pros: "Surprising level for such a short flight."
Cons: "Business class seat was flat but slanted."
Pros: "The courtesy to all the passengers was great"
Cons: "14 hours on the flight that's pretty much it you can't help that from the distance I had to go"
Pros: "We were happy about everything on the flight. The flight crew was attentive, the food was good, and the baggage came to the pickup carousel quickly."
Cons: "We liked everything."
Pros: "Price, service."
Cons: "Can not take a laptop or Kindle on board (no fault of Turkish Airlines, but still an option available when flying from other places to the US)."
Pros: "Everything on the flight with the smooth running of the flight by the plight"
Cons: "The connecting flight from New York to Istanbul and Istanbul to Lagos Nigeria is bad time difference"
Pros: "The flight crew were exceptionally nice and the food was the best I have had on any airline."
Cons: "The flight was delayed without any explanation and I was worried about making my connection in Istanbul."
Pros: "Comfortable plane Good food Friendly service"
Pros: "These middle distance flights have planes that have no personal intertainment screens in buisness class. The seats have limited comfort even though there is enough room. These planes need to be updated. Service was good and the crew is very friendly."
Cons: "There was a long line at the bus gate B60 due to a lack of personnel."
Pros: "Short but comfortable and pleasant flight."
Cons: "On this trip with Turkish Airlines, I had bought two tickets but my girlfriend had to change her plans and was unable to fly with me. I thought that was fine and I would be able to sit next to the empty seat. But as soon as we boarded they moved a person into that empty seat which i had paid for. It was very disappointing because I have always liked Turkish in the past."
Pros: "Food and Crew"
Cons: "The fact that the boarding was by bus and not through a sleeve detracts from the process."
Pros: "I really like the food and the crew members. they all were very kind and nice to us."
Pros: "Very bad meat and hospitality"
Cons: "The crew is really rude and unhelpful and the seats not clean"
Cons: "Boarding was "like a bar fight. After business clase call, they didn't even call star alliance etc. There was h"
Pros: "Comfort of the plane and pleasant crew. Food was terrific."
Cons: "Might have liked more option of current movies."
Pros: "Comfortable seats, a lot of legroom."
Cons: "Suttle to the air plane."
Pros: "Seats and entertainment, seat comfort"
Pros: "Food was great. Plane was on-time."
Cons: "9hr flight no cool air. Not sure what was wrong with the plane but was extremely hot in the entire economy cabin."
Pros: "Very good service, nice food, comfortable plane, Wi-Fi available"
Pros: "the crew were very nice, the plane was new and half empty and it arrived on time"
Pros: "The meal was good and fulfilling The cabin crew dressed like a chef is a nice and fun thing."
Cons: "Slow boarding to the plane, passengers don't respect the different boarding class rule and the staff was not enforcing it. Passengers were standing in the plane after it landed but while it was still driving on the runway and they were opening the overhead luggage compartments risking other passengers health with falling luggage. Also since passengers were standing and the plane was driving on the runway, they were not stable and moving sideways and one of them hit a sitting passenger in the head by mistake. The on-flight entertainment system didn't work from FRA to IST The staff did not do a safety check (check if seat belts on all passengers, seats are in upright position) prior to the plane flying Overall I flew with them 4 times (2 way ticket, with connection flights) and all flights were late to depart and eventually arrive late."
Pros: "The flight was good. The boarding was appalling."
Cons: "There were enormous crowds at Sabiha Gökçen airport. The flight connections were late due to bad weather, and I nearly missed my connection to Brussels. There was no information and no help, and the gate was already closed. The people at the ground terminal knew no foreign languages. All they could say was 'I do not know. This is not my responsibility'. Completely disorganised."
Pros: "The flight was smooth (good pilots) and the service was great."
Cons: "The space between seats."
Cons: "The fact the airline didn't compensate us even though we missed our connection flight"
Pros: "Really an excellent experience again, great crew, great flight."
Cons: "They always ran out of food options."