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Pros: Professional staff from airport right through to the aircraft staff. Great service with a smile!

Cons: None

Cons: service and punctuality all good

Pros: Timely service is their main priority. Excellent

Pros: Boarding was efficient

Cons: Improve leg room

Pros: The plane was newer

Cons: The borparding crew tried to pull a fraud scam on several tourists trying to get on plane The is really criminal - I mean it Never will I fly this airline knowingly!!!!! I am done with Kayak also Disgusted Lion Lady

Pros: Crew seemed to be well trained.

Cons: 4th flight out of 7 that was delayed and pilots are on strike.

Cons: how do you do that? Split my son who is a minor and myself? I checked in online and I received my boarding passes. Why does the system not received 'Bought' seats? this is extremely frustrating. I get to the airport early and need to waste time while you sort out your issue. This is unacceptable service. Tracy Pawson - JE164 on saturday at 15h10

Pros: I didn’t miss my connection

Cons: The crew was very rude, the plane was delayed, uncomfortable, and dirty.

Pros: Flight itself was not bad

Cons: The lead up was poor. Lies were told about delays. Should have departed at 14h35 and eventually only left at 17h24. Due to technical issues and not systems as originally stated. Really!

Pros: Crew was terrible. Only 2 beverage services in 10 hour flight, and 2 in 8 hr flight. Crew did not respond to call button. Seats smaller than previous flights.

Cons: Iberia messed up my flight from Windhoek to Johannesburg so I could not check in ahead of time or at airport. Stood at British Airways/Iberia desk for 2 hrs until my gate was closing. So I was told only way to get on plane was to purchase another ticket, and then contact Iberia for a refund.

Cons: Delay in collecting baggage. Probably due to different parking bay further away

Cons: Flight was 1h 20 min late and everyone in the George area immediately commented that this was entirely normal. Thank goodness I did not have urgent meetings to go to as I would have had to reschedule or miss them altogether.

Cons: Continues the use of entertainment tv program during the delays - take off was delayed, descending was delayed and parking was delayed.

Pros: Crew was fine.

Cons: Boarding could have been more organized.

Cons: old, worn out plane, outdated. Very tight connection in LHR, I made it but my luggage didn't.

Cons: staff Attitude could be better. Also no milk for toddlers but free vine for people to get drunk, be loud on overnight flight, then snore and stink drunk. My table was all in some snort when I opened it to put my meal on. Dirty lavatory floors.

Pros: Friendly and satisfactory service

Cons: I was booked on an SAA flight, did not know it was MANGO flight. At JHB airport, my SAA flight was not listed, nor was there any indication that it was actually on a MANGO flight. A helpful airport information person found the flight and agreed it was not visible anywhere.

Pros: Flight was delayed due to plane issues and then again due to weather. While safer to postpones flight, the communication and the like surrounding it could have been better.

Cons: Delay after delay with a lack of timeous communication. Pathetic.

Cons: Flight delayed almost 2 hours

Pros: Take off and landing was smooth

Pros: Professional staff from airport right through to the aircraft staff. Great service with a smile!

Cons: None

Pros: The planes seem fresh and new. The staff were efficient and professional. Although a budget airline, we thought they offered value for money.

Cons: Can't think of anything. Although expectations weren't high, they surpassed them.

Pros: Boarding was efficient

Cons: Improve leg room

Pros: Easy to check in - yummy sandwich and friendly crew

Cons: Comfort - paid food by card only available

Cons: Delayed with no communication from the airline

Cons: Delay in collecting baggage. Probably due to different parking bay further away

Pros: The airport staff went to great length to try and assist me but couldn't due to things not in their control.

Cons: Checking in was a huge hassle as they checked by bags in all the way to Dublin but could only give me a boarding pass for one flight.

Cons: service and punctuality all good

Pros: It's alright, safe flight and pilot good landing skills. I particularly liked their crew's sense of humour.

Cons: If only we were served drinks, but that's asking too much.

Pros: Professional staff from airport right through to the aircraft staff. Great service with a smile!

Cons: None

Pros: The planes seem fresh and new. The staff were efficient and professional. Although a budget airline, we thought they offered value for money.

Cons: Can't think of anything. Although expectations weren't high, they surpassed them.

Cons: When buying my ticket departure time was 19h25. When getting to the airport departure time on display was 19h35. No indication of delay. So why the difference in times?

Pros: Made a plan to have a BA plane ready iso of us having to be delayed. Well done

Cons: Why not have the ladders ready when we arrive from Cape Town?

Cons: Limited legspace. I'm tall. Flysafair is better in that regard. They no longer take cash for payment, which could be a pain for some people.

Cons: Late as usual albeit due to weather conditions!

Pros: Flight was good.

Cons: Did have a few small children on board. So on approach they obviously had problems with their ears..

Cons: Lost luggage

Pros: The plane was newer

Cons: The borparding crew tried to pull a fraud scam on several tourists trying to get on plane The is really criminal - I mean it Never will I fly this airline knowingly!!!!! I am done with Kayak also Disgusted Lion Lady

Cons: I had a terrible experience,I complained to the supervisor and to guest care,they replied but still not happy the way they handed the matter.I will never fly with mango again

Cons: FlySafair forced me to pay for my second bag - even though my ticket was clearly marked "2 bags" all the way to Cape Town. Totally disgusted with this airline, not honoring the ticket. And they way they treated me about it makes me never want to fly with them again. Warning: Seats don't recline!!!

Pros: Professional staff from airport right through to the aircraft staff. Great service with a smile!

Cons: None

Pros: The planes seem fresh and new. The staff were efficient and professional. Although a budget airline, we thought they offered value for money.

Cons: Can't think of anything. Although expectations weren't high, they surpassed them.

Cons: service and punctuality all good

Pros: Hot meal a pleasant surprise.

Cons: One hour delay. One piece of baggage lost, which arrived the next day.

Cons: When buying my ticket departure time was 19h25. When getting to the airport departure time on display was 19h35. No indication of delay. So why the difference in times?

Pros: The staff were fantastic, as usual.

Cons: no complaints

Cons: Late as usual albeit due to weather conditions!

Pros: Take off and landing was smooth

Pros: Great staff

Cons: No entertainment, but then you are a budget airline

Pros: The planes seem fresh and new. The staff were efficient and professional. Although a budget airline, we thought they offered value for money.

Cons: Can't think of anything. Although expectations weren't high, they surpassed them.

Pros: It's alright, safe flight and pilot good landing skills. I particularly liked their crew's sense of humour.

Cons: If only we were served drinks, but that's asking too much.

Pros: Crew was terrible. Only 2 beverage services in 10 hour flight, and 2 in 8 hr flight. Crew did not respond to call button. Seats smaller than previous flights.

Cons: Iberia messed up my flight from Windhoek to Johannesburg so I could not check in ahead of time or at airport. Stood at British Airways/Iberia desk for 2 hrs until my gate was closing. So I was told only way to get on plane was to purchase another ticket, and then contact Iberia for a refund.

Cons: Delayed with no communication from the airline

Cons: Always delayed. Again 2 hours. No communication from Kulula

Pros: The staff were fantastic, as usual.

Cons: no complaints

Pros: Great staff

Cons: No entertainment, but then you are a budget airline

Pros: Professional staff from airport right through to the aircraft staff. Great service with a smile!

Cons: None

Cons: FlySafair forced me to pay for my second bag - even though my ticket was clearly marked "2 bags" all the way to Cape Town. Totally disgusted with this airline, not honoring the ticket. And they way they treated me about it makes me never want to fly with them again. Warning: Seats don't recline!!!

Cons: service and punctuality all good

Cons: Missed connection by 3 min due to not booking bags through as they do not have an agreement with SAA. Absolutly no sympathy for $400USD rebooking of flights!

Pros: Once the boarding started, it was efficient, and the crew were friendly.

Cons: The flight was delayed twice, and there was a lack of timeous communication around these delays making the process rather inconvenient. The airconditioner aboard wasn't working which made the environment extremely unpleasant.

Pros: The way to do any flight is to close your eyes and dream of better days. I did just that. I was left alone. That’s all I need.

Cons: Kulula flights have a tendency to run late as the day goes on. And being barked at by ground staff whilst waiting to board is getting too common with Kulula. There’s a way to do things professionally so we don’t feel like we’re cattle being crammed into a pen. The boarding process was cumbersome. Waiting 15 min on an air bridge is not the norm.

Pros: Quick boarding

Cons: Crying babies

Pros: Crew seemed to be well trained.

Cons: 4th flight out of 7 that was delayed and pilots are on strike.

Pros: Pay for everything, abd lots of choices NA.

Cons: See above

Pros: Very happily surprised by the quality of the food on the flight. It was flesh and delicious. Crew was very friendly, professional.

Cons: Nice flight all around.

Pros: Very comfortable seat, great crew

Cons: Offering card payment for food and drinks

Pros: The way to do any flight is to close your eyes and dream of better days. I did just that. I was left alone. That’s all I need.

Cons: Kulula flights have a tendency to run late as the day goes on. And being barked at by ground staff whilst waiting to board is getting too common with Kulula. There’s a way to do things professionally so we don’t feel like we’re cattle being crammed into a pen. The boarding process was cumbersome. Waiting 15 min on an air bridge is not the norm.

Pros: Cost, speed of boarding and un-boarding.

Cons: No baggage on arrival and no warning from the pilot who would of known since no one on the flight got their luggage because they were never loaded.

Cons: Proper communication and oversight of the boarding process. Tell us to stand in 2 queues a third one develops and we need to sort out unhappiness. Almost like the taxis! And as usual departed late

Pros: With a little tail wind, this flight can be as short as 1.5 hours! Crew was positive and quick with great service. Baggage collected within 20 minutes of landing.

Pros: On time

Cons: Seats were tight

Pros: We were early

Cons: The food

Pros: Decent service crew

Cons: Boarding, seating, comfort, media, food and general value..

Pros: Crew was friendly, food was good

Cons: Entertainment was broken in one of our seats, the seats were not comfortable

Pros: Flight was very punctual and staff efficient

Cons: Bagged reclaim took ages

Pros: Nothing

Cons: Everything

Pros: Punctuality, comfort

Cons: Check in made us queue for 15minutes before actually checking people in.

Pros: Good flight once in air and made up lost time.

Cons: Long wait to.check in at Zanzibar