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Pros: Great staff

Cons: No entertainment, but then you are a budget airline

Pros: The planes seem fresh and new. The staff were efficient and professional. Although a budget airline, we thought they offered value for money.

Cons: Can't think of anything. Although expectations weren't high, they surpassed them.

Pros: Timely service is their main priority. Excellent

Pros: It's alright, safe flight and pilot good landing skills. I particularly liked their crew's sense of humour.

Cons: If only we were served drinks, but that's asking too much.

Pros: Pay for everything, abd lots of choices NA.

Cons: See above

Pros: Good Boarding. On time arrival and departure

Cons: Extremely little leg room. VERY UNCOMFORTABLE

Pros: Flight was very punctual and staff efficient

Cons: Bagged reclaim took ages

Pros: Friendly and satisfactory service

Cons: I was booked on an SAA flight, did not know it was MANGO flight. At JHB airport, my SAA flight was not listed, nor was there any indication that it was actually on a MANGO flight. A helpful airport information person found the flight and agreed it was not visible anywhere.

Cons: The delay

Pros: The way to do any flight is to close your eyes and dream of better days. I did just that. I was left alone. That’s all I need.

Cons: Kulula flights have a tendency to run late as the day goes on. And being barked at by ground staff whilst waiting to board is getting too common with Kulula. There’s a way to do things professionally so we don’t feel like we’re cattle being crammed into a pen. The boarding process was cumbersome. Waiting 15 min on an air bridge is not the norm.

Cons: Except for nuts and regular drinks no food was available that was complimentary.

Pros: Cost, speed of boarding and un-boarding.

Cons: No baggage on arrival and no warning from the pilot who would of known since no one on the flight got their luggage because they were never loaded.

Pros: It's alright, safe flight and pilot good landing skills. I particularly liked their crew's sense of humour.

Cons: If only we were served drinks, but that's asking too much.

Cons: FlySafair forced me to pay for my second bag - even though my ticket was clearly marked "2 bags" all the way to Cape Town. Totally disgusted with this airline, not honoring the ticket. And they way they treated me about it makes me never want to fly with them again. Warning: Seats don't recline!!!

Pros: Take off and landing was smooth

Pros: The planes seem fresh and new. The staff were efficient and professional. Although a budget airline, we thought they offered value for money.

Cons: Can't think of anything. Although expectations weren't high, they surpassed them.

Cons: LHR made us wait 30+ min upon arrival for a gate.

Pros: Crew is was good. I did experienced something I have NEVER experienced before. While people were STILL trying to get to their seats the pilot pulled from the gate. I was extremely surprised that such action was done. Everyone should be seated before plane pulls from the gate.

Cons: Before pulling from the gate all passengers should be seated.

Pros: That I got home

Cons: Haha where do I start. The experience overall was poor. One of my flights was canceled by British and they claimed I cancelled it. It was a hot mess all the way around. This left we standing outside the airport in Indi for nearly an hour.

Pros: Crew was great. Seats and leg room better than other airlines.

Cons: FlySafair forced me to pay for my second bag - even though my ticket was clearly marked "2 bags" all the way to Cape Town. Totally disgusted with this airline, not honoring the ticket. And they way they treated me about it makes me never want to fly with them again. Warning: Seats don't recline!!!

Pros: Timely service is their main priority. Excellent

Pros: Professional staff from airport right through to the aircraft staff. Great service with a smile!

Cons: None

Pros: Take off and landing was smooth

Cons: They give my seats to other passengers and the move me and my girlfriend to different plac, although I have been charged for the seats.

Pros: Relatively quick boarding procedures

Cons: My bag was clearly tampered with as is now the norm when flying domestically in South Africa.

Pros: Caring and courteous crew.

Cons: Crampped more than 90mins late -- made me miss the last train and cost me a large taxi fare to get home! Terribly disappointing experience. The morning flight to East London was also over an hour late because (according to the Captain) the aircraft was late in coming out of its weekly service! Hope never having to resort to Kulula ever again!

Pros: Friendly helpful staff

Cons: Being delayed by 5 hours with a baby is not my idea of fun...

Pros: Timely service is their main priority. Excellent

Pros: It's alright, safe flight and pilot good landing skills. I particularly liked their crew's sense of humour.

Cons: If only we were served drinks, but that's asking too much.

Pros: Great staff

Cons: No entertainment, but then you are a budget airline

Pros: Professional staff from airport right through to the aircraft staff. Great service with a smile!

Cons: None

Pros: Good Boarding. On time arrival and departure

Cons: Extremely little leg room. VERY UNCOMFORTABLE

Pros: Good flight once in air and made up lost time.

Cons: Long wait to.check in at Zanzibar

Cons: how do you do that? Split my son who is a minor and myself? I checked in online and I received my boarding passes. Why does the system not received 'Bought' seats? this is extremely frustrating. I get to the airport early and need to waste time while you sort out your issue. This is unacceptable service. Tracy Pawson - JE164 on saturday at 15h10

Pros: The plane was newer

Cons: The borparding crew tried to pull a fraud scam on several tourists trying to get on plane The is really criminal - I mean it Never will I fly this airline knowingly!!!!! I am done with Kayak also Disgusted Lion Lady

Pros: Hot meal a pleasant surprise.

Cons: One hour delay. One piece of baggage lost, which arrived the next day.

Pros: They can actually be on time. The best way of winning me over. Do as you say.

Cons: Pathetic. 2 hour delay

Pros: Made a plan to have a BA plane ready iso of us having to be delayed. Well done

Cons: Why not have the ladders ready when we arrive from Cape Town?

Pros: Nothing! They stole $140 from us!

Cons: They changed our flight to one 5 hours more inconvenient and we were stranded in the airport AND we weren’t refunded the difference in prices between our originally paid flight and the one we were changed to. We were scammed by South African Air.

Cons: I had a terrible experience,I complained to the supervisor and to guest care,they replied but still not happy the way they handed the matter.I will never fly with mango again

Pros: Crew were all helpful but flight left late

Cons: Late departure

Cons: Flight from KZN to Cape Town International. Most unprofessional ladies. Couldn't stop chatting about private business. Extremely loud. Had a friend who was off duty come to the front where they were working. She couldn't stop chatting. Also ,these ladies are a bit overweight ( some of them standards

Pros: Great staff

Cons: No entertainment, but then you are a budget airline

Pros: The planes seem fresh and new. The staff were efficient and professional. Although a budget airline, we thought they offered value for money.

Cons: Can't think of anything. Although expectations weren't high, they surpassed them.

Pros: Take off and landing was smooth

Pros: It's alright, safe flight and pilot good landing skills. I particularly liked their crew's sense of humour.

Cons: If only we were served drinks, but that's asking too much.

Pros: E very thing, the Super friendly cabin crew,the outstanding friendliness of our wheel chair attendants, the friendly reception at check-in

Cons: Zero,

Pros: Boarded on time and for a very full flight without a hitch

Cons: No complaints

Cons: I checked in for a flight and chose my seat, which was no issue until i got to the gate. I was summarily moved 11 rows back without any explanation. normally not an issue, but when i had 1c and wanted needed to get out quickly, you can see the issue. neither the ground staff nor crew were interested in the issues and gave no reason for the move

Cons: Flight was 1h 20 min late and everyone in the George area immediately commented that this was entirely normal. Thank goodness I did not have urgent meetings to go to as I would have had to reschedule or miss them altogether.

Pros: Nothing! They stole $140 from us!

Cons: They changed our flight to one 5 hours more inconvenient and we were stranded in the airport AND we weren’t refunded the difference in prices between our originally paid flight and the one we were changed to. We were scammed by South African Air.

Pros: Pay for everything, abd lots of choices NA.

Cons: See above

Pros: Nothing

Cons: Delayed flight, constantly changing gates, poor aircraft management, they charged for water on the flight, they didn’t turn on A/C until people complained.

Pros: Very comfortable seat, great crew

Cons: Offering card payment for food and drinks

Pros: Take off and landing was smooth

Pros: Timely service is their main priority. Excellent

Pros: It's alright, safe flight and pilot good landing skills. I particularly liked their crew's sense of humour.

Cons: If only we were served drinks, but that's asking too much.

Pros: The planes seem fresh and new. The staff were efficient and professional. Although a budget airline, we thought they offered value for money.

Cons: Can't think of anything. Although expectations weren't high, they surpassed them.

Pros: Once the boarding started, it was efficient, and the crew were friendly.

Cons: The flight was delayed twice, and there was a lack of timeous communication around these delays making the process rather inconvenient. The airconditioner aboard wasn't working which made the environment extremely unpleasant.

Pros: Short and sweet

Cons: Too short of a flight.

Cons: Flight was extremely late. Food was pretty mediocre.

Pros: Cost, speed of boarding and un-boarding.

Cons: No baggage on arrival and no warning from the pilot who would of known since no one on the flight got their luggage because they were never loaded.

Pros: It's alright, safe flight and pilot good landing skills. I particularly liked their crew's sense of humour.

Cons: If only we were served drinks, but that's asking too much.

Pros: Timely service is their main priority. Excellent

Pros: Take off and landing was smooth

Cons: FlySafair forced me to pay for my second bag - even though my ticket was clearly marked "2 bags" all the way to Cape Town. Totally disgusted with this airline, not honoring the ticket. And they way they treated me about it makes me never want to fly with them again. Warning: Seats don't recline!!!

Pros: Good flight once in air and made up lost time.

Cons: Long wait to.check in at Zanzibar

Pros: Friendly staff

Cons: There was a Last minute boarding gate swap that resulted in lots of confusion between Durban and Cape Town passengers

Pros: Unsympathetic, imcompetent, lazy and overall just reluctant to do ANYTHING

Pros: Pay for everything, abd lots of choices NA.

Cons: See above

Pros: It's alright, safe flight and pilot good landing skills. I particularly liked their crew's sense of humour.

Cons: If only we were served drinks, but that's asking too much.

Pros: The planes seem fresh and new. The staff were efficient and professional. Although a budget airline, we thought they offered value for money.

Cons: Can't think of anything. Although expectations weren't high, they surpassed them.

Pros: Timely service is their main priority. Excellent

Pros: Take off and landing was smooth

Pros: Relatively quick boarding procedures

Cons: My bag was clearly tampered with as is now the norm when flying domestically in South Africa.

Cons: Delayed with no communication from the airline

Pros: Boarding and disembarking the plane using both front and rear doors was fast and efficient. Luggage was retrieved quickly.

Pros: E very thing, the Super friendly cabin crew,the outstanding friendliness of our wheel chair attendants, the friendly reception at check-in

Cons: Zero,