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Cons: The only reason this flight was not excellent is my bag was left in Helsinki and not transferred with final flight leg to Manchester

Pros: The flight attendants were excellent; seat was about what you would expect in economy; the boarding process was extremely confusing

Cons: Boarding process could have been smoother

Pros: I got to my destination

Cons: Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I think most of this is poor ground handling In Helsinki.

Pros: Loved Finnair. Hated Justfly.com. If you own this company, you need to end up like Blockbuster or Circuit City.

Cons: If I would have purchased my tickets from Finnair.com, I would have had a much better experience. Kayak found me a good price but purchasing the tickets through Justfly.com was the biggest mistake of my life. The trip ended up costing me $285 more than what I budgeted and there was zero customer ser

Pros: Smooth flight

Cons: Better leg room, better food, friendlier crew. Today you only get good treatment if you pay extra for it... Something is wrong with the pay-for-good-service model most airlines follow

Pros: Speedy boarding process, good meal choices.

Cons: Plane was a little dirty. Entertainment was also a little limited in terms of new releases.

Pros: Leg room, friendly crew, good choices for entertainment, nice blankets!

Cons: The flight was delayed for an hour, but the transfer in Helsinki was easy, I made it to the connect flight just in time for boarding

Cons: The transfer was a disaster. We had to go through the security check (even though the transfer was in the Schengen area) and almost missed our connecting flight.

Pros: New plane, good food choices.

Cons: Plane could use a deep clean. Entertainment choices were limited in terms of latest blockbusters.

Pros: It was on one of their newer planes which meant that we had decent comfort and entertainment!

Cons: The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that.

Pros: Crew was pleasant.

Cons: Very old plane with seatback screens or USB ports for charging.

Pros: reasonable leg room comfortable seat

Cons: No choice of food and service was quite slow but meal was fine the breakfast was ghastly a continental option would be much better

Cons: 2 hr delay

Pros: Was on time! Not croweded!

Pros: Smooth flight

Cons: Better leg room, better food, friendlier crew. Today you only get good treatment if you pay extra for it... Something is wrong with the pay-for-good-service model most airlines follow

Pros: My bag was lost!

Cons: To have my bag delivered

Cons: 2 н in plane, then tecnicans search and fix problems

Cons: The transfer was a disaster. We had to go through the security check (even though the transfer was in the Schengen area) and almost missed our connecting flight.

Pros: It was on one of their newer planes which meant that we had decent comfort and entertainment!

Cons: The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that.

Pros: The fact that we were offered an additional round of water and the friendliness of the crew.

Pros: Crew was great and welcoming

Cons: Some features on screen did not work, also seat handle wasnt possible to lower

Cons: Very bad food my options were pork and vegetarian. Chicken finished.

Pros: I have flown to hk with Cathay and American exclusively. I wanted to try Finnair because the price was very good for business. I now know why. The food is mediocre. The staff aren’t friendly or attentive. At $2700 it’s cheap compared to CX and AA but I know why now.

Cons: Service, staff and food.

Pros: It was the best flight I’ve ever had. Friendly, polite and very careful crew. It was very pleasant to be on board. Clean, nice climate control, no any smell. The food was tasty and on time, the beverages were widely presented from juices to red and white wine or beer...so The time passed quickly

Cons: Only the other trip by air with Finair

Pros: everything

Pros: It was on one of their newer planes which meant that we had decent comfort and entertainment!

Cons: The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that.

Pros: Crew was pleasant.

Cons: Very old plane with seatback screens or USB ports for charging.

Pros: Crew was great and welcoming

Cons: Some features on screen did not work, also seat handle wasnt possible to lower

Pros: The crew were professional and courteous

Cons: Nothing, as it’s a short flight!

Pros: Everything! I never knew Finnair was such a great airline.

Cons: Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better.

Pros: everything was good

Cons: Needed a bit more food :)

Pros: Smooth flight

Cons: Better leg room, better food, friendlier crew. Today you only get good treatment if you pay extra for it... Something is wrong with the pay-for-good-service model most airlines follow

Cons: 2 hr delay

Pros: Finnair cabin/seats, clean, quiet and comfortable airport in Helsinki

Cons: Not only the first flight got delayed for over 2 hours. I had to re-book the second - connecting - flight because of that. Now it made my layover instead of 1 h 45 m - 5 hours! Then the second flight got delayed!! So instead of 5 hours layover it was over 7 hours!!! Very inconvenient and upsetting experience. The only reason I booked these particular flights is because they were advertized as "the shortest trip" time on your website...

Pros: The crew were professional and courteous

Cons: Nothing, as it’s a short flight!

Cons: The transfer was a disaster. We had to go through the security check (even though the transfer was in the Schengen area) and almost missed our connecting flight.

Pros: New plane, good food choices.

Cons: Plane could use a deep clean. Entertainment choices were limited in terms of latest blockbusters.

Pros: everything

Pros: blueberry juice, service and friendliness

Cons: no choice of food, little space between the seats, touchscreen and headphones didn't work, for over 8 hours flight this was significant set back