New York hotels near Times Square

Pros: Comfort of the rooms.

Cons: Attitude of the staff.

Pros: Overall facilites and experience

Cons: There was no one at the door to help us with our lugage and cab during check out we had to carry our bags to the corner of Madison and 24th that was at 12:30 pm

Cons: The room was booked for my daughter and her husband and I have put my daughter's name on the booking. When New York Edition sent pre-arrival email to me, I also reminded them the booking was not for me and I have provided the names to them just to make sure it was correct. The hotel cannot locate the booking under their names as they put my name on the booking. Although they located the booking, the front desk still keep them waiting at the lobby, they have to wait at the lobby for 1 hour to check in the room. The next day, they complained to the hotel but their attitude was poor. We will not stay in this hotel anymore.

Pros: Service was good and venue is nice

Cons: Breakfast was not good at all, bread stale, eggs dry.. large portions but no real fresh taste... Coffee cold...

Cons: Advertised as twin rooms and booked on that basis, but when we got there , they said there was an error in the system and that they don’t have twin rooms but only a king bed

Pros: Room, Lobby Bar, Hotel Staff

Cons: Complimentary coffee in lobby bar ends at 8am - too early!

Pros: The room was beautiful and views were amazing. Maid service was impeccable and staff were very friendly.

Cons: Mini Bar was plentiful but too expensive. A daily Resort Fee, you get a credit for spa treatment, cleaning or Lobby Bar to offset fee. But only one credit credit regardless of how many nights you stay.

Pros: The vibe at the hotel was sexy. The lounge/bar area was modern, crisp with clean lines. The drinks were fantastic. There signature sent was inviting and relaxing.

Cons: The elevators took a little while to arrive. The hallways were warm, but the room was always cool.

Pros: Service was excellent. Great staff!

Cons: Everything was great no complaints!

Pros: The Edition has become my favorite hotel in NYC. It's modern and clean without being trendy. It's luxury without being pretentious. The service was first class. The rooms were spacious, clean, and quiet. Even at $500-$600 a night it's a value. The restaurants and bars were fantastic. I think being across from Madison Park adds something unique. I highly recommend the Edition.

Cons: Didn't love the elevator set up.

Pros: The location was perfect. Right on Madison Square Park with great subway access. The hotel overall was lovely and the room was very spacious for NYC. The bathroom was large and had great lighting and counter space, There were plenty of towels and washcloths so we didn't have to ask for extra. Lots of storage space in the room with two closets. Complimentary small bottles of water which was a nice touch.

Cons: Was not a fan of the open shower.

Pros: didn't try

Cons: room was nice, but small for practicing yoga, which is what we need.

Pros: Fits my lifestyle

Cons: Wish room could be larger

Pros: It was clean. Nice staff.

Cons: Room was way too small for the price. Not in a clean part of city.

Pros: great views attentive staff

Cons: room size could be bigger

Pros: Staff was really friendly and helpful. The place was exactly explained and perfect for a business trip stay. Checkout was easy and quick.

Cons: Please add few more water cans in room.

Pros: The location and the cleanliness of the room. The overall decor too. I love the neighborhood too. There’s great coffee and brekkie places around. I would definitely go back if there for work again. But pls next time save some vino for me! :)

Cons: Certain parts of the facilities (ie the light switches and the water tap hot = cold; cold = hot when output) but overall was nice I would go back and stay there again for work trip. I would have preferred the onsite staff to be a bit more alert. All I wanted was a glass of wine at night and I was asked to go up/down between 1st and 2nd floor cos they both were closed but directed me to each other...

Pros: I had a wonderful stay at Arlo Nomad! The staff is extraordinarily friendly, attentive, and helpful. I loved the design detail—every space is well thought. The hotel is not only clean, but smells great!Looking forward to my next stay!

Pros: Nice roof top

Cons: AC didnt work in our room we had to be transferred and when we did we went from a king to a queen. the saving grace was that at least we were moved to a room with a higher floor which was slightly larger (you could walk around the bed). This made up for it and made the stay infinitely more enjoyable!! Happy I stayed overall but would have preferred to book king sky from the beginning. Anything else is too small for 2 people.

Pros: The lobby and the rooftop

Cons: No ha funcionado el aire acondicionado¡! The air conditioner has not worked!

Pros: location, rooftop bar

Pros: The shampoo and conditioner and the shower gel

Cons: The bad was big of the room it’s taken all the space

Pros: The location is perfect, not too far away from everything, room exceptionally clean and comfy, amazing view of Empire State from our room and rooftop bar, staff so friendly and helpful, what more do you need!

Pros: Very good location. Very friendly service. The rooftop bar looks to be a very popular place on Saturday night, even it wasn't really our thing. More filler space. And more. And more. And more. And yet some more.

Cons: The queen room (which apparently was an upgrade) was really tiny. You almost have to be a limbo dancer to walk between the bed and the flat screen TV. Filler space filler space filler space filler space

Pros: Reception, room decor and tea making facility in the room.

Cons: Car parking outside the hotel very noisy always large trucks or vans blocking the entrance, the reception area is nice however, the lift delays not great plus as soon as the lift door opens you have fire extinguishers facing you, cover with some art or visual displays. Bathroom cracks and holes need amending — pillows and duvet polyester, which is tacky and very 3-star quality.

Pros: Good amenities, extremely clean, fast WiFi. The operations manager - Yolanda is incredibly sweet and welcoming ready to assist with any problem or inquiry.

Cons: The reception staff is not well trained and doesn’t know how to approach business travelers. Upon arrival and during my stay I have been treated rather rudely by a receptionist whose name was Natalia which I attribute to lack of experience and proper training.

Pros: Large suite style rooms, beautiful interior design.

Pros: From the fact that we could bring the puppy to the bar awesome all around!

Cons: Nothing just have later pool hours!

Pros: NIce hotel, met my expectations. comfortable rooms with nice view. larger than most hotel rooms I've stayed in while visiting NYC.

Cons: the elevator is always busy and a bit slow.

Pros: Very clean, friendly staff and beautiful view of the city.

Cons: Nothing

Pros: Nice place

Cons: Bathroom small Lobby needs new coat of white paint

Pros: The bed was comfy, the room huge, they were able to accommodate my dog, and we loved the Turkish Hamamm!

Cons: None.

Pros: Staff is amazing

Cons: The next door guest and their pot odor all night.

Pros: We loved the pool and the Turkish Bath. The beds and pillows are a dream--best night sleep. Such a lovely wonderful hotel. We can't wait to return!

Cons: It was perfect.

Pros: The room was beautiful the toiletries top quality. The dishes and glassware absolutely perfect. The front staff very polite.

Cons: The pool staff not kid friendly. The one Male watching the pool kept yelling at my kids about jumping into the pool. Not cool. They weren't diving just jumping in.

Pros: The rooms are very spacious and you have the option of a little kitchen-net. For that we are peculiar about what we eat, was nice. Trader Joe’s is just two blocks down the street. They are super pet friendly and the SPA facilities are truly incredible, perfect after a stressful day walking around or working in the over crowed New York City.

Cons: We had a little issue with the air conditioner, we had to move 3 rooms but the staff and manager was very gracious and very fast with their response.

Pros: Location

Cons: This was by far the worst hotel experience I have ever had. Definitely a shame on the Intercontinental reputation and name. The staff need to be trained on the basics of manners before being trained on good customer service in the hospitality industry. We booked 2 corner suits. The rooms were so old and have not been well maintained and are much different that the pictures. Upon arrival we had to ask for complimentary water as there was no water in the room. Second day when we asked for water again we were told “ this property does not provide complimentary water and the guy who brought it to you was just being nice!”. Third day they decided they shouldn’t provide us with tea of coffee at all despite the fact that the facilities state that they provide coffee and tea. The cherry on top was the lovely concierge at the time of check out. I said “ excuse me” as i needed to talk to him about a pending matter and he looked at me and looked back at his colleague and continued talking as if I did not exist. When I said again “excuse me I’m talking to you” he looked at me and said ”look lady, I dont understand what you want from me. I wasn’t the person who took your bags look for him and dont talk to me!”. If he was trained on the basics of manners and good customer service he would be able to understand my simple enquiry and answer back politely! A horrible experience and I would never recommend this property to anyone.

Pros: Quick check in, outstanding staff. Great location. Clean rooms

Cons: Let’s say very minor area of improvement, housekeeping can keep sharp eye if face washing soap has been used,provide another stick. No big deal. Construction noise ( not property fault)

Pros: Fab location! Absolutely spotless.. beautiful hotel

Cons: Room service prices were outrageous but at the same we were central NY

Pros: Beautiful hotel and in a great location

Pros: The staff was very courteous and professional and the bed was very comfortable. All my needs were met and more offered

Cons: N/A

Pros: The staff was helpful and kind, great location and great room.

Pros: Location was great being in the heart of Times square. We had a corner king room which had fantastic views. The king bed was so comfortable.

Pros: The location was great

Cons: We had to keep getting new key cards from the front desk because they were "sensitive" and would deactivate.

Pros: Nothing... I checked out early

Cons: Upon arrival checking in at the front desk was a terrible experience. The lady at check-in Was rude . The Hotel description says that they rooms had been Remodeled and update. Worn out carpet and mold in bathroom !

Pros: The location and the breakfast

Cons: Staff could be a bit more attentive, specially people in the entrance. I ve been in orher hotels of the same chain (including NYC) and the staff were more attentive to the guests.

Pros: Location

Cons: Poor lobby

Cons: Confused about credits and they didn't get used which was probably the plan. You