Best New York hotels near Radio City Music Hall
With a stay at Refinery Hotel in New York (Midtown), you'll be steps from 5th Avenue and 3 minutes by foot from Bryant Park. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.
Overall 8,9 Excellent
Based on 2 366 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
8,8
Pros: Detail was ahhhmazing
Excellent
8,8
Pros: Loved the room and the roof top bar.
Okay
5,8
Pros: Great location and vibe.
Excellent
9,6
Excellent
8,8
Pros: The pros were the location and the rooftop bar (although it was extremely busy and seems to be very popular). The facilities were immaculate, beds were comfortable and it was surprisingly not as loud as I had expected, for the location. Sidney really helped me to purchase items to decorate my friend’s room for her bachelorette weekend.
Excellent
9,6
Pros: Large room quiet and clean good location
Good
7,0
Excellent
9,0
Pros: We were on our honeymoon and were so pleased by Refinery. excellent host in ensuring that our honeymoon was memorable for all of the right reasons. Thank you to the team at Refinery for helping to make our honeymoon memorable!
Excellent
10,0
Pros: Incredible stay at the Refinery. Came here for a surprise birthday present, and the staff were incredible. Made the surprise that muh sweeter with an upgrade and non-stop next-level service.
Great hotel, rooftop, jazz, staff, rooms... all great.
Will stay here again soon.
Good
6,7
Pros: Coffee
Excellent
8,8
Pros: A good quality hotel with relaxed atmosphere. Staff helpful and professional. Excellent location for exploring Manhattan and beyond.
Excellent
10,0
Pros: Location is excellent, a couple block away from the subway. Loved the Rooftop bar with a great view of the Empire State Building
Details
Reviews
Overall 8,9 Excellent
Based on 2 366 reviews
Location
9,7
Vibe
9,2
Food
8,9
Bar
8,9
Service
8,7
Room
8,5
Breakfast
8,1
Comfort
7,8
WiFi
5,6
Location
9,6
Bar
9,2
Vibe
9,1
Room
9,0
Food
9,0
Service
8,9
Comfort
8,4
Amenities
7,9
Location
9,7
Food
9,0
Vibe
8,9
Service
8,5
Bar
8,3
Room
7,7
Comfort
7,6
Location
9,7
Service
8,3
Amenities
7,5
8,8 Excellent
Pros: Detail was ahhhmazing
Cons: Bathroom in the lobby wasn’t clean
8,8 Excellent
Pros: Loved the room and the roof top bar.
Cons: Nothing
5,8 Okay
Pros: Great location and vibe.
Cons: Not as clean as expected - large bug in our bathroom:/
9,6 Excellent
Pros:
Cons: The rooftop bar is great but an absolute zoo on a Thursday night. If you are looking for a "hot spot", great. If you are wanting to hang out and be able to have a conversation and/or be seated as a hotel guest it is really annoying. The downstairs bar is much more chill (and more to my taste). However, the people-watching was pretty good upstairs :-)
8,8 Excellent
Pros: The pros were the location and the rooftop bar (although it was extremely busy and seems to be very popular). The facilities were immaculate, beds were comfortable and it was surprisingly not as loud as I had expected, for the location. Sidney really helped me to purchase items to decorate my friend’s room for her bachelorette weekend.
Cons: The only thing that stopped me from giving this hotel a 5 overall is the fact that we had 2 rooms and had to wait hours for the second room to be ready...long after the normal check-in time.
9,6 Excellent
Pros: Large room quiet and clean good location
Cons:
7,0 Good
Pros:
Cons: no coffee in the rooms
9,0 Excellent
Pros: We were on our honeymoon and were so pleased by Refinery. excellent host in ensuring that our honeymoon was memorable for all of the right reasons. Thank you to the team at Refinery for helping to make our honeymoon memorable!
Cons: There were a few hiccups in our reservations to do with billing and how it was handled at check-in - which were quite frustrating, but we were so thankful to host for sorting us out and ensuring a smooth and enjoyable last night at the hotel.
10,0 Excellent
Pros: Incredible stay at the Refinery. Came here for a surprise birthday present, and the staff were incredible. Made the surprise that muh sweeter with an upgrade and non-stop next-level service.
Great hotel, rooftop, jazz, staff, rooms... all great.
Will stay here again soon.
Cons:
6,7 Good
Pros: Coffee
Cons: The room was horribly small and there was no vanity room in the bathroom. Had I known it was that inadequate bi would have made other arrangements.
8,8 Excellent
Pros: A good quality hotel with relaxed atmosphere. Staff helpful and professional. Excellent location for exploring Manhattan and beyond.
Cons: Over priced .... whilst happy to pay for a decent hotel, the pricing level seems high compared with other cities. Mini bar and breakfast options not used so disappointing that you feel the need to eat out.
10,0 Excellent
Pros: Location is excellent, a couple block away from the subway. Loved the Rooftop bar with a great view of the Empire State Building
Cons: Turn down service did not provide bottled water in the room, in spite of being charged a facility fee.
With a stay at Refinery Hotel in New York (Midtown), you'll be steps from 5th Avenue and 3 minutes by foot from Bryant Park. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.
The New York EDITION seamlessly blends the contemporary design of Ian Schrager with its historic beginnings in the Flatiron District. Originally constructed in 1909 as the headquarters of Metropolitan Life Insurance Company, the visionary redesign of this landmarked clocktower on Madison Avenue features 5-star boutique accommodations, a tranquil spa, tasteful event spaces, and a Michelin-starred restaurant helmed by Executive Chef Jason Atherton, all encompassed by 360-degree views of the city. From the curated artwork that lines its walls, to the artfully placed throw at the foot of each bed, The New York EDITION evokes the intimacy of a private home that you will want to return to again and again.
Overall 8,9 Excellent
Based on 1 182 reviews
All reviews
- All reviews
- Couples
- Families
Okay
5,4
Pros: Comfort of the rooms.
Okay
5,0
Excellent
9,2
Pros: Service was good and venue is nice
Good
7,5
Excellent
9,7
Pros: Room, Lobby Bar, Hotel Staff
Excellent
9,6
Pros: The room was beautiful and views were amazing. Maid service was impeccable and staff were very friendly.
Excellent
9,6
Pros: The vibe at the hotel was sexy. The lounge/bar area was modern, crisp with clean lines. The drinks were fantastic. There signature sent was inviting and relaxing.
Excellent
9,2
Pros: Service was excellent. Great staff!
Excellent
10,0
Pros: The Edition has become my favorite hotel in NYC. It's modern and clean without being trendy. It's luxury without being pretentious. The service was first class. The rooms were spacious, clean, and quiet. Even at $500-$600 a night it's a value. The restaurants and bars were fantastic. I think being across from Madison Park adds something unique. I highly recommend the Edition.
Excellent
9,6
Pros: The location was perfect. Right on Madison Square Park with great subway access. The hotel overall was lovely and the room was very spacious for NYC. The bathroom was large and had great lighting and counter space, There were plenty of towels and washcloths so we didn't have to ask for extra. Lots of storage space in the room with two closets. Complimentary small bottles of water which was a nice touch.
Excellent
9,6
Pros: didn't try
Good
6,7
Pros: The consierge service was great. Also the location.
Details
Reviews
Overall 8,9 Excellent
Based on 1 182 reviews
Location
9,8
Vibe
9,1
Service
8,6
Bar
8,3
Room
7,8
Amenities
7,0
Breakfast
4,6
Value
3,5
Location
9,8
Vibe
8,9
Service
8,1
Room
7,4
Amenities
7,3
Location
9,8
Service
8,8
Room
7,4
5,4 Okay
Pros: Comfort of the rooms.
Cons: Attitude of the staff.
5,0 Okay
Pros:
Cons: The room was booked for my daughter and her husband and I have put my daughter's name on the booking. When New York Edition sent pre-arrival email to me, I also reminded them the booking was not for me and I have provided the names to them just to make sure it was correct. The hotel cannot locate the booking under their names as they put my name on the booking. Although they located the booking, the front desk still keep them waiting at the lobby, they have to wait at the lobby for 1 hour to check in the room. The next day, they complained to the hotel but their attitude was poor. We will not stay in this hotel anymore.
9,2 Excellent
Pros: Service was good and venue is nice
Cons: Breakfast was not good at all, bread stale, eggs dry.. large portions but no real fresh taste... Coffee cold...
7,5 Good
Pros:
Cons: Advertised as twin rooms and booked on that basis, but when we got there , they said there was an error in the system and that they don’t have twin rooms but only a king bed
9,7 Excellent
Pros: Room, Lobby Bar, Hotel Staff
Cons: Complimentary coffee in lobby bar ends at 8am - too early!
9,6 Excellent
Pros: The room was beautiful and views were amazing. Maid service was impeccable and staff were very friendly.
Cons: Mini Bar was plentiful but too expensive. A daily Resort Fee, you get a credit for spa treatment, cleaning or Lobby Bar to offset fee. But only one credit credit regardless of how many nights you stay.
9,6 Excellent
Pros: The vibe at the hotel was sexy. The lounge/bar area was modern, crisp with clean lines. The drinks were fantastic. There signature sent was inviting and relaxing.
Cons: The elevators took a little while to arrive. The hallways were warm, but the room was always cool.
9,2 Excellent
Pros: Service was excellent. Great staff!
Cons: Everything was great no complaints!
10,0 Excellent
Pros: The Edition has become my favorite hotel in NYC. It's modern and clean without being trendy. It's luxury without being pretentious. The service was first class. The rooms were spacious, clean, and quiet. Even at $500-$600 a night it's a value. The restaurants and bars were fantastic. I think being across from Madison Park adds something unique. I highly recommend the Edition.
Cons: Didn't love the elevator set up.
9,6 Excellent
Pros: The location was perfect. Right on Madison Square Park with great subway access. The hotel overall was lovely and the room was very spacious for NYC. The bathroom was large and had great lighting and counter space, There were plenty of towels and washcloths so we didn't have to ask for extra. Lots of storage space in the room with two closets. Complimentary small bottles of water which was a nice touch.
Cons: Was not a fan of the open shower.
9,6 Excellent
Pros: didn't try
Cons: room was nice, but small for practicing yoga, which is what we need.
6,7 Good
Pros: The consierge service was great. Also the location.
Cons: The size of the bedroom for the price. The place of the TV. The breakfast should also improve.
The New York EDITION seamlessly blends the contemporary design of Ian Schrager with its historic beginnings in the Flatiron District. Originally constructed in 1909 as the headquarters of Metropolitan Life Insurance Company, the visionary redesign of this landmarked clocktower on Madison Avenue features 5-star boutique accommodations, a tranquil spa, tasteful event spaces, and a Michelin-starred restaurant helmed by Executive Chef Jason Atherton, all encompassed by 360-degree views of the city. From the curated artwork that lines its walls, to the artfully placed throw at the foot of each bed, The New York EDITION evokes the intimacy of a private home that you will want to return to again and again.
Honoring our artful Chelsea address, Hotel Eventi offers a cutting edge design-centric escape in the heart of Manhttan — which occupies an entire city block. The result? Two restaurants led by an award-winning chef, two buzzing new bars and one stunning lobby that’s more like a warm-yet-vogue living room. If you can tear yourself away, the Empire State Building, Madison Square Garden, High Line park and more are nearby. Share what you love to do, and we’ll curate a fresh New York experience, just for you.
Overall 8,7 Excellent
Based on 2 178 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
10,0
Pros: Great location and very nicely decorated hotel and room. I was on a high floor on the back side of the hotel and enjoyed the quiet. The buffet breakfast was an abundant display and delicious. The gym did the job. Location in Chelsea was perfect for my needs and schedule. Staff always alert and courteous. I would stay again for sure.
Excellent
10,0
Pros: Clean, roomy bathroom, very helpful and friendly staff and good location
Good
7,1
Pros: They have a small iPad in room that you can order any service pretty easy. Plenty charge in room.
Excellent
10,0
Pros: Love the coffee, and water available in lobby, and the yoga mats in the room!
Excellent
9,6
Pros: Great Location, very good room size, quiet, ...
Excellent
9,6
Pros: Very friendly staff in a great location
Excellent
9,6
Pros: Location is perfect, staff very friendly, room spacious, comfortable and clean, great atmosphere and last but not least the free WiFi is perfect!
Excellent
10,0
Pros: This hotel was amaaazing! From the very moment I arrived the staff were beyond helpful and even gave us drink vouchers whilst we were waiting for our room. The room itself was beautiful, didn't want to leave! Lovely view and just a really perfect stay and value for money. The room service lady (sorry didn't catch her name) was beyond helpful and left us some chocolates also! Overall a great stay, I will most certainly be returning when I come back to NYC!
Excellent
10,0
Pros: The Kimpton was very well kept and modern. The location was perfect and wine hour was very nice.
Excellent
10,0
Pros: The staff were winners and made this short stay extra special for us - it felt much more than a hotel with their warmth, friendliness, very helpful tips and assistance with our airport taxi booking! The hotel and the room particularly was more luxurious than I had expected with views that made this a perfect New York stay. We ordered for food through room service and was pleasantly surprised by the excellent quality - the tablet through which we ordered and asked for clearance was perfect and makes this such a contemporary and modern experience. Finally we met up with some friends just before saying good bye to NYC, and the bar downstairs was so welcoming - I am pleasantly surprised that in such a busy city such as New York the spirit of this hotel in various differet ways touched our hearts making us want to come back for a longer stay!
Excellent
9,0
Pros: Loved the character, awesome room relative to most NYC hotels I have stayed in.
Good
7,5
Pros: Great Location! Two great restaurants in the hotel.
Details
Reviews
Overall 8,7 Excellent
Based on 2 178 reviews
Location
9,6
Vibe
8,9
Food
8,8
Bar
8,3
Amenities
8,1
Wellness
8,1
Service
8,1
Room
7,5
Breakfast
6,9
WiFi
6,6
Location
9,5
Food
9,0
Service
8,0
Bar
7,9
Room
6,5
Cleanliness
6,3
Location
9,8
Vibe
8,8
Food
8,8
Service
8,7
Amenities
8,3
Room
7,8
Location
9,7
Food
8,7
Vibe
8,5
Amenities
8,0
Service
7,9
Room
6,6
Cleanliness
6,3
10,0 Excellent
Pros: Great location and very nicely decorated hotel and room. I was on a high floor on the back side of the hotel and enjoyed the quiet. The buffet breakfast was an abundant display and delicious. The gym did the job. Location in Chelsea was perfect for my needs and schedule. Staff always alert and courteous. I would stay again for sure.
Cons: Nothing
10,0 Excellent
Pros: Clean, roomy bathroom, very helpful and friendly staff and good location
Cons:
7,1 Good
Pros: They have a small iPad in room that you can order any service pretty easy. Plenty charge in room.
Cons: Overall it’s good but I kinda find it a bit off for a five star hotel. The sound proof is pretty bad as I could hear all noise from the same floor. A small note to the cleaning team pls don’t trash the receipt on table even though it looks like valueless... mine was all gone and it was supposed be kept for my business trip...
10,0 Excellent
Pros: Love the coffee, and water available in lobby, and the yoga mats in the room!
Cons:
9,6 Excellent
Pros: Great Location, very good room size, quiet, ...
Cons:
9,6 Excellent
Pros: Very friendly staff in a great location
Cons:
9,6 Excellent
Pros: Location is perfect, staff very friendly, room spacious, comfortable and clean, great atmosphere and last but not least the free WiFi is perfect!
Cons: The hotel was perfect, only thing I can think of was the fact that the restaurant downstairs (front) was very expensive for very little food and even not that high in quality..
10,0 Excellent
Pros: This hotel was amaaazing! From the very moment I arrived the staff were beyond helpful and even gave us drink vouchers whilst we were waiting for our room. The room itself was beautiful, didn't want to leave! Lovely view and just a really perfect stay and value for money. The room service lady (sorry didn't catch her name) was beyond helpful and left us some chocolates also! Overall a great stay, I will most certainly be returning when I come back to NYC!
Cons: Nothing
10,0 Excellent
Pros: The Kimpton was very well kept and modern. The location was perfect and wine hour was very nice.
Cons: Nothing
10,0 Excellent
Pros: The staff were winners and made this short stay extra special for us - it felt much more than a hotel with their warmth, friendliness, very helpful tips and assistance with our airport taxi booking! The hotel and the room particularly was more luxurious than I had expected with views that made this a perfect New York stay. We ordered for food through room service and was pleasantly surprised by the excellent quality - the tablet through which we ordered and asked for clearance was perfect and makes this such a contemporary and modern experience. Finally we met up with some friends just before saying good bye to NYC, and the bar downstairs was so welcoming - I am pleasantly surprised that in such a busy city such as New York the spirit of this hotel in various differet ways touched our hearts making us want to come back for a longer stay!
Cons:
9,0 Excellent
Pros: Loved the character, awesome room relative to most NYC hotels I have stayed in.
Cons:
7,5 Good
Pros: Great Location! Two great restaurants in the hotel.
Cons: The rooms were a little stuffy.
Honoring our artful Chelsea address, Hotel Eventi offers a cutting edge design-centric escape in the heart of Manhttan — which occupies an entire city block. The result? Two restaurants led by an award-winning chef, two buzzing new bars and one stunning lobby that’s more like a warm-yet-vogue living room. If you can tear yourself away, the Empire State Building, Madison Square Garden, High Line park and more are nearby. Share what you love to do, and we’ll curate a fresh New York experience, just for you.
Located in NoMad—an exciting nexus of hotels, nightlife and restaurants—just a short walk from the Empire State Building and Madison Square Park, the Arlo NoMad hotel has thoughtfully designed micro guest rooms that combine flexible, modern furniture with efficient storage spaces and a range of playful touches.
Overall 8,6 Excellent
Based on 5 080 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: Fits my lifestyle
Okay
5,8
Pros: It was clean. Nice staff.
Excellent
9,2
Pros: great views attentive staff
Excellent
10,0
Pros: Staff was really friendly and helpful. The place was exactly explained and perfect for a business trip stay. Checkout was easy and quick.
Excellent
8,0
Pros: The location and the cleanliness of the room. The overall decor too. I love the neighborhood too. There’s great coffee and brekkie places around. I would definitely go back if there for work again. But pls next time save some vino for me! :)
Excellent
10,0
Pros: I had a wonderful stay at Arlo Nomad! The staff is extraordinarily friendly, attentive, and helpful. I loved the design detail—every space is well thought. The hotel is not only clean, but smells great!Looking forward to my next stay!
Okay
5,4
Pros: Nice roof top
Good
7,1
Pros: The lobby and the rooftop
Excellent
10,0
Pros: This is our second time at Arlo, The staff is super friendly and kind, the hotel is clean, perfectly located and close to center of attractions. We had a really great experience once again and will surely come back!
Excellent
10,0
Pros: location, rooftop bar
Excellent
10,0
Pros: The location is perfect, not too far away from everything, room exceptionally clean and comfy, amazing view of Empire State from our room and rooftop bar, staff so friendly and helpful, what more do you need!
Good
6,7
Pros: Very good location. Very friendly service. The rooftop bar looks to be a very popular place on Saturday night, even it wasn't really our thing. More filler space. And more. And more. And more. And yet some more.
Details
Reviews
Overall 8,6 Excellent
Based on 5 080 reviews
Location
9,6
Vibe
9,3
Service
8,9
Bar
8,4
WiFi
8,2
Room
6,8
Amenities
6,7
Breakfast
6,1
Wellness
3,4
Comfort
3,0
Service
9,3
Location
9,3
Vibe
8,9
Cleanliness
8,9
Bar
8,7
Room
7,0
Breakfast
6,4
Comfort
3,1
Location
9,3
Service
9,1
Vibe
8,8
Bar
8,5
Breakfast
6,0
Room
5,6
Amenities
5,5
Comfort
2,7
Location
9,4
Vibe
9,2
Service
8,3
Amenities
6,9
Room
5,7
Breakfast
5,6
Comfort
2,9
Location
9,7
Vibe
9,2
Service
8,6
Bar
8,2
Room
6,6
Amenities
6,6
Breakfast
6,3
Comfort
3,4
10,0 Excellent
Pros: Fits my lifestyle
Cons: Wish room could be larger
5,8 Okay
Pros: It was clean. Nice staff.
Cons: Room was way too small for the price. Not in a clean part of city.
9,2 Excellent
Pros: great views attentive staff
Cons: room size could be bigger
10,0 Excellent
Pros: Staff was really friendly and helpful. The place was exactly explained and perfect for a business trip stay. Checkout was easy and quick.
Cons: Please add few more water cans in room.
8,0 Excellent
Pros: The location and the cleanliness of the room. The overall decor too. I love the neighborhood too. There’s great coffee and brekkie places around. I would definitely go back if there for work again. But pls next time save some vino for me! :)
Cons: Certain parts of the facilities (ie the light switches and the water tap hot = cold; cold = hot when output) but overall was nice I would go back and stay there again for work trip. I would have preferred the onsite staff to be a bit more alert. All I wanted was a glass of wine at night and I was asked to go up/down between 1st and 2nd floor cos they both were closed but directed me to each other...
10,0 Excellent
Pros: I had a wonderful stay at Arlo Nomad! The staff is extraordinarily friendly, attentive, and helpful. I loved the design detail—every space is well thought. The hotel is not only clean, but smells great!Looking forward to my next stay!
Cons:
5,4 Okay
Pros: Nice roof top
Cons: AC didnt work in our room we had to be transferred and when we did we went from a king to a queen. the saving grace was that at least we were moved to a room with a higher floor which was slightly larger (you could walk around the bed). This made up for it and made the stay infinitely more enjoyable!! Happy I stayed overall but would have preferred to book king sky from the beginning. Anything else is too small for 2 people.
7,1 Good
Pros: The lobby and the rooftop
Cons: No ha funcionado el aire acondicionado¡! The air conditioner has not worked!
10,0 Excellent
Pros: This is our second time at Arlo, The staff is super friendly and kind, the hotel is clean, perfectly located and close to center of attractions. We had a really great experience once again and will surely come back!
Cons: the air condition is really loud and turns off every couple of minutes due to the thermostat. but when it turns off you realize it is so loud to cover the loud noise of the rooms' doors slamming all across the hotel. if you have a light sleep you might consider this.
10,0 Excellent
Pros: location, rooftop bar
Cons:
10,0 Excellent
Pros: The location is perfect, not too far away from everything, room exceptionally clean and comfy, amazing view of Empire State from our room and rooftop bar, staff so friendly and helpful, what more do you need!
Cons:
6,7 Good
Pros: Very good location. Very friendly service. The rooftop bar looks to be a very popular place on Saturday night, even it wasn't really our thing. More filler space. And more. And more. And more. And yet some more.
Cons: The queen room (which apparently was an upgrade) was really tiny. You almost have to be a limbo dancer to walk between the bed and the flat screen TV. Filler space filler space filler space filler space
Located in NoMad—an exciting nexus of hotels, nightlife and restaurants—just a short walk from the Empire State Building and Madison Square Park, the Arlo NoMad hotel has thoughtfully designed micro guest rooms that combine flexible, modern furniture with efficient storage spaces and a range of playful touches.
With a stay at The Manhattan Club, you'll be centrally located in New York, steps from Carnegie Hall and within a 5-minute walk of Ed Sullivan Theater. Featured amenities include a business center, express check-in, and express check-out.
Overall 8,5 Excellent
Based on 2 658 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8,0
Pros: We didnt eat in the Manhattan Club as it was close to many other options. The location was very good for us, close to Times Square and Central Park and easy to take the subway. Its not a 'standard hotel' and is perhaps somewhat quieter. The bar is not always open, but that didnt matter as there are plenty of other places to go. the staff were very friendly and helpful.
Okay
4,2
Pros: Nothing at all the door staff were the only nice thing about this property
Good
6,7
Pros: Loved the size of the room and that it had 2 bathrooms. That was our reason to choose it I. The first place. Also, the location is great .
Excellent
10,0
Pros: My favorite aspect of this hotel was the location. Just south of Central Park and north of Times Square, you were always nearby! A metro station was only a couple blocks away as well. Also, the hotel employee was an awesome front desk receptionist!
Excellent
9,0
Pros: Convenient location in Midtown West including proximity to Broadway. Rooftop lounge with classy bar, large screen TV and comfy chairs.
Excellent
9,2
Pros: Comfy bed. Very roomy
Excellent
8,0
Pros: Location; space of the suite room.
Excellent
8,8
Pros: Perfect location, great for walking to major attractions or getting the subway. Room was comfortable and it was really convenient having a fridge and microwave. Staff, including the housekeeping staff, were friendly and extremely helpful.
Excellent
9,7
Pros: The location and the suites were amazing! It was an incredible value!
Excellent
9,2
Pros: location was great
Okay
4,6
Pros: Location and room size.
Excellent
10,0
Pros: It was all fabulous, from arrival to departure!
Details
Reviews
Overall 8,5 Excellent
Based on 2 658 reviews
Location
9,7
Wellness
9,4
Service
8,2
Room
7,6
Comfort
7,3
Vibe
5,4
WiFi
4,9
Amenities
4,7
Breakfast
4,5
Location
9,7
Service
7,8
Room
7,2
Comfort
6,9
Cleanliness
5,9
Breakfast
5,0
Amenities
4,6
Vibe
4,0
Location
9,8
Service
8,3
Room
7,3
Comfort
7,1
Breakfast
5,0
Amenities
4,6
Vibe
4,5
Location
9,8
Service
8,3
Comfort
7,8
Room
7,7
Value
6,2
Location
9,8
Room
7,6
Comfort
7,6
Service
7,3
8,0 Excellent
Pros: We didnt eat in the Manhattan Club as it was close to many other options. The location was very good for us, close to Times Square and Central Park and easy to take the subway. Its not a 'standard hotel' and is perhaps somewhat quieter. The bar is not always open, but that didnt matter as there are plenty of other places to go. the staff were very friendly and helpful.
Cons: The room had no view, but thats a risk you take, after all, you dont stay in the room much in New York.
4,2 Okay
Pros: Nothing at all the door staff were the only nice thing about this property
Cons: Noise , no bed for my daughter due to a unsuitable bed
6,7 Good
Pros: Loved the size of the room and that it had 2 bathrooms. That was our reason to choose it I. The first place. Also, the location is great .
Cons: One of the bathrooms had a beautiful marble floor however around the base circumference of the toilet was a deep dark stain as if the seal Is leaking under the marble tiles . Also, the room decor is dated. Lastly, there was a mouse in our room. In the middle Of our last night it made its presence known. I am sure this is not a common occasion however it was not pleasant for us. I made the manager aware of it when checking out . Lastly, the “ grab and go” breakfast reminded me of socialism. We were given vouchers and told VERY SPECIFICALLY how many items to get and how. The guy up there even TOOK a container from my Mom’s hand and disregarded her in front of other guests who were asking for coffee and they were rudely told in front of us that their coffee had a fee and was not included in their stay. The guy was literally Counting bananas and made a comment that “ everyone is eating the bananas today ! I travel A LOT and yes, the room was fairly large for the price but this is not a “ cheap” hotel and they have a low mindset in my opinion.
10,0 Excellent
Pros: My favorite aspect of this hotel was the location. Just south of Central Park and north of Times Square, you were always nearby! A metro station was only a couple blocks away as well. Also, the hotel employee was an awesome front desk receptionist!
Cons: The only thing I didn't like about this hotel was that the rooms were outdated. That's definitely not a deal breaker but could be something you might consider depending on the other surrounding hotels and affordability.
9,0 Excellent
Pros: Convenient location in Midtown West including proximity to Broadway. Rooftop lounge with classy bar, large screen TV and comfy chairs.
Cons: Upgraded to a junior suite but not with a king size bed
9,2 Excellent
Pros: Comfy bed. Very roomy
Cons: Couldn’t find sheets for pullout sofa
8,0 Excellent
Pros: Location; space of the suite room.
Cons: Outdated; bad TV cable; no connectivity options. No USB port where to connect your devices; no cabinet in the bathroom or space to put stuff.
8,8 Excellent
Pros: Perfect location, great for walking to major attractions or getting the subway. Room was comfortable and it was really convenient having a fridge and microwave. Staff, including the housekeeping staff, were friendly and extremely helpful.
Cons: Noticed traces of lipstick on one of the glasses in the cupboard. Poor wifi connection at first, but the front desk staff helped me out and I noticed the signal was stronger after a couple of days.
9,7 Excellent
Pros: The location and the suites were amazing! It was an incredible value!
Cons: Better technology perhaps. Better views.
9,2 Excellent
Pros: location was great
Cons: how expensive it was for one night
4,6 Okay
Pros: Location and room size.
Cons: The furniture is very dated and really dirty. Street noise is very bad, we stayed at the 12th floor and we still heard all the street noises. Beds are not comfortable at all.
10,0 Excellent
Pros: It was all fabulous, from arrival to departure!
Cons:
With a stay at The Manhattan Club, you'll be centrally located in New York, steps from Carnegie Hall and within a 5-minute walk of Ed Sullivan Theater. Featured amenities include a business center, express check-in, and express check-out.
Luxury boutique hotel with 128 guestrooms and suites including 3 penthouses - The Marmara Park Avenue is located in Nomad - North of Madison Square Park - at 114 E. 32nd street. More than 40 of the accommodations with private terraces; every room is equipped with iPads and most with full kitchens where openness and understated glamour are the essential design values. All rates are inclusive of complimentary access to the wellness center.
Overall 8,4 Excellent
Based on 830 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Okay
4,6
Pros: Reception, room decor and tea making facility in the room.
Excellent
8,8
Pros: Good amenities, extremely clean, fast WiFi. The operations manager - Yolanda is incredibly sweet and welcoming ready to assist with any problem or inquiry.
Excellent
10,0
Pros: Large suite style rooms, beautiful interior design.
Excellent
10,0
Pros: From the fact that we could bring the puppy to the bar awesome all around!
Excellent
10,0
Pros: NIce hotel, met my expectations. comfortable rooms with nice view. larger than most hotel rooms I've stayed in while visiting NYC.
Excellent
10,0
Pros: Very clean, friendly staff and beautiful view of the city.
Excellent
9,2
Pros: Awesome gym with a small lap pool! Our room was large and very comfortable bedding. Room was quiet
Excellent
9,6
Pros: Nice place
Excellent
10,0
Pros: The bed was comfy, the room huge, they were able to accommodate my dog, and we loved the Turkish Hamamm!
Excellent
9,0
Pros: Staff is amazing
Excellent
8,3
Pros: The room was beautiful the toiletries top quality. The dishes and glassware absolutely perfect. The front staff very polite.
Excellent
8,3
Pros: The rooms are very spacious and you have the option of a little kitchen-net. For that we are peculiar about what we eat, was nice. Trader Joe’s is just two blocks down the street. They are super pet friendly and the SPA facilities are truly incredible, perfect after a stressful day walking around or working in the over crowed New York City.
Details
Reviews
Overall 8,4 Excellent
Based on 830 reviews
Location
9,4
WiFi
9,2
Wellness
8,4
Pool
7,7
Service
7,7
Room
7,4
Cleanliness
5,9
Breakfast
5,2
Location
9,5
Service
7,7
Room
7,3
Comfort
7,1
Service
7,8
Room
6,5
Comfort
6,4
Service
7,6
4,6 Okay
Pros: Reception, room decor and tea making facility in the room.
Cons: Car parking outside the hotel very noisy always large trucks or vans blocking the entrance, the reception area is nice however, the lift delays not great plus as soon as the lift door opens you have fire extinguishers facing you, cover with some art or visual displays. Bathroom cracks and holes need amending — pillows and duvet polyester, which is tacky and very 3-star quality.
8,8 Excellent
Pros: Good amenities, extremely clean, fast WiFi. The operations manager - Yolanda is incredibly sweet and welcoming ready to assist with any problem or inquiry.
Cons: The reception staff is not well trained and doesn’t know how to approach business travelers. Upon arrival and during my stay I have been treated rather rudely by a receptionist whose name was Natalia which I attribute to lack of experience and proper training.
10,0 Excellent
Pros: Large suite style rooms, beautiful interior design.
Cons:
10,0 Excellent
Pros: From the fact that we could bring the puppy to the bar awesome all around!
Cons: Nothing just have later pool hours!
10,0 Excellent
Pros: NIce hotel, met my expectations. comfortable rooms with nice view. larger than most hotel rooms I've stayed in while visiting NYC.
Cons: the elevator is always busy and a bit slow.
10,0 Excellent
Pros: Very clean, friendly staff and beautiful view of the city.
Cons: Nothing
9,2 Excellent
Pros: Awesome gym with a small lap pool! Our room was large and very comfortable bedding. Room was quiet
Cons: Costs a fortune to stay there!
9,6 Excellent
Pros: Nice place
Cons: Bathroom small Lobby needs new coat of white paint
10,0 Excellent
Pros: The bed was comfy, the room huge, they were able to accommodate my dog, and we loved the Turkish Hamamm!
Cons: None.
9,0 Excellent
Pros: Staff is amazing
Cons: The next door guest and their pot odor all night.
8,3 Excellent
Pros: The room was beautiful the toiletries top quality. The dishes and glassware absolutely perfect. The front staff very polite.
Cons: The pool staff not kid friendly. The one Male watching the pool kept yelling at my kids about jumping into the pool. Not cool. They weren't diving just jumping in.
8,3 Excellent
Pros: The rooms are very spacious and you have the option of a little kitchen-net. For that we are peculiar about what we eat, was nice. Trader Joe’s is just two blocks down the street. They are super pet friendly and the SPA facilities are truly incredible, perfect after a stressful day walking around or working in the over crowed New York City.
Cons: We had a little issue with the air conditioner, we had to move 3 rooms but the staff and manager was very gracious and very fast with their response.
Luxury boutique hotel with 128 guestrooms and suites including 3 penthouses - The Marmara Park Avenue is located in Nomad - North of Madison Square Park - at 114 E. 32nd street. More than 40 of the accommodations with private terraces; every room is equipped with iPads and most with full kitchens where openness and understated glamour are the essential design values. All rates are inclusive of complimentary access to the wellness center.
We’re excited to relaunch our hotel as Conrad New York Midtown in Summer 2019. While we transition, several guest room floors, as well as our lobby and restaurant will be temporarily closed. In the meantime, our reception desk is located on the second floor. We appreciate your patience during this time. The only all-suite hotel in Midtown Manhattan, The London NYC combines a uniquely generous amount of livable space, modern conveniences and a limited number of rooms per floor for a residential sense of privacy. Soaring 54 floors above Manhattan, every suite at The London NYC provides a north or south facing vantage point for a quintessential New York City view. Situated in the heart of Midtown Manhattan, The London NYC is surrounded by the best of New York City, while located on quiet side street. Just south of Central Park, this hotel is an effortless walk to Rockefeller Center, the Museum of Modern Art, Fifth Avenue shopping, the Theater District and Times Square. More comforts and experiences at The London NYC include: - One of the largest hotel gyms in Manhattan with natural daylight, open space and equipment ranging from cardio and free weights to Kinesis with self-guided strength training - The London Bar offering innovative cocktails and French-influenced seasonal cuisine - In-suite dining menus for every craving or the option of several private dining rooms - Impeccable venues with stunning views and the latest technology for unforgettable events Be greeted by our attentive and welcoming team as if coming home to your own Manhattan residence. With service that is intuitive yet unobtrusive, The London NYC delivers a sophisticated and understated luxury experience.
Overall 8,3 Excellent
Based on 1 966 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10,0
Pros: Decor
Excellent
9,2
Pros: Almost everything,
Good
7,5
Pros: The location is perfect.
Excellent
8,8
Pros: The rooms were very good!
Excellent
10,0
Pros: Beautiful spacious room witha great bathroom
Good
7,5
Pros: Location. Staff
Excellent
10,0
Pros: Brand new refurbishment, suites perfect for 2 adults + 2 children
Excellent
10,0
Pros: Cleanace and room size
Mediocre
3,4
Pros: The only reason I booked this hotel was because of the location
Good
7,5
Pros: Good location. Convenient fot business and sightseeing.
Excellent
10,0
Pros: Really big room with great view of Central Park. Staff were attentive and a pleasure to deal with. Room was perfectly serviced and immaculate.
Excellent
10,0
Pros: The location was excellent, but the room itself was amazing! We were extremely impressed with the entire London NYC experience!
Details
Reviews
Overall 8,3 Excellent
Based on 1 966 reviews
Location
9,5
Comfort
8,1
Room
7,4
Service
6,8
WiFi
6,6
Vibe
5,6
Cleanliness
5,3
Food
5,2
Value
4,3
Breakfast
3,6
Bar
3,6
Amenities
3,1
Location
9,0
Room
8,5
Comfort
7,7
Service
7,4
Vibe
5,1
Food
4,4
Value
3,9
Breakfast
3,2
Bar
3,0
Amenities
2,9
Location
9,5
Comfort
7,8
Service
7,2
Room
6,3
Vibe
4,7
Value
4,4
Amenities
3,2
Location
9,5
Comfort
8,2
Room
7,1
Service
6,5
10,0 Excellent
Pros: Decor
Cons: AC blowing right on me as I slept. Humid despite AC. Pillows had an unclean odor to them
9,2 Excellent
Pros: Almost everything,
Cons:
7,5 Good
Pros: The location is perfect.
Cons: The staff could be friendlier and more welcoming. The elevators took at least 5 minutes to get to me. The hotel also has an identity issue.
8,8 Excellent
Pros: The rooms were very good!
Cons: No swimming pool!
10,0 Excellent
Pros: Beautiful spacious room witha great bathroom
Cons: All good
7,5 Good
Pros: Location. Staff
Cons: Elevators were not working and we had to wait
10,0 Excellent
Pros: Brand new refurbishment, suites perfect for 2 adults + 2 children
Cons: Nothing
10,0 Excellent
Pros: Cleanace and room size
Cons: Hotel is renovating so a little inconvenience for us.
3,4 Mediocre
Pros: The only reason I booked this hotel was because of the location
Cons: Old building doors to the room are very hard to open and close, beds are very uncomfortable I got a back pain and my son got the same back problem from the bad mattress
No coffee machine or any complimentary in a 5 Star suit, , They had a wrong fire alarm went on two nights on the roll around 1:00 o’clock in the morning woke us up and they didn’t do anything for it to make up to us
I travel a lot and always stay in 5 stars hotels all over the world
This hotel (London New York) was the worst hotel I ever stayed in for the last 10 years of my life
I suggest no one to stay in this hotel for any price
I wasted my $$$ money and plus I damaged my health by staying there
7,5 Good
Pros: Good location. Convenient fot business and sightseeing.
Cons: No bottled water in the room, loud construction noise during the day
10,0 Excellent
Pros: Really big room with great view of Central Park. Staff were attentive and a pleasure to deal with. Room was perfectly serviced and immaculate.
Cons: Nothing
10,0 Excellent
Pros: The location was excellent, but the room itself was amazing! We were extremely impressed with the entire London NYC experience!
Cons: Nothing!!!
We’re excited to relaunch our hotel as Conrad New York Midtown in Summer 2019. While we transition, several guest room floors, as well as our lobby and restaurant will be temporarily closed. In the meantime, our reception desk is located on the second floor. We appreciate your patience during this time. The only all-suite hotel in Midtown Manhattan, The London NYC combines a uniquely generous amount of livable space, modern conveniences and a limited number of rooms per floor for a residential sense of privacy. Soaring 54 floors above Manhattan, every suite at The London NYC provides a north or south facing vantage point for a quintessential New York City view. Situated in the heart of Midtown Manhattan, The London NYC is surrounded by the best of New York City, while located on quiet side street. Just south of Central Park, this hotel is an effortless walk to Rockefeller Center, the Museum of Modern Art, Fifth Avenue shopping, the Theater District and Times Square. More comforts and experiences at The London NYC include: - One of the largest hotel gyms in Manhattan with natural daylight, open space and equipment ranging from cardio and free weights to Kinesis with self-guided strength training - The London Bar offering innovative cocktails and French-influenced seasonal cuisine - In-suite dining menus for every craving or the option of several private dining rooms - Impeccable venues with stunning views and the latest technology for unforgettable events Be greeted by our attentive and welcoming team as if coming home to your own Manhattan residence. With service that is intuitive yet unobtrusive, The London NYC delivers a sophisticated and understated luxury experience.
Inspired Manhattan moments begin at The Quin Central Park by Hilton Club, a New York legacy once home to this century's greatest artists. Positioned just steps from the city's cultural wonders and premier attractions, The Quin Central Park by Hilton Club enjoys a commanding location in Manhattan's vibrant Midtown neighborhood with sweeping views of Central Park. After a long day and night spent soaking in the iconic landmarks, colorful culture, world-class stages and tantalizing plates of Manhattan, rest easy surrounded by the luxury comforts and choice amenities of The Quin Central Park by Hilton Club. A peaceful retreat alongside Central Park, Guest Rooms and Suites offer spacious and considerate design, city views, and modern opulence. Guest accommodations invite ease and relaxation with graceful hospitality. Pairing a classical heritage with contemporary decadence, timeless luxury meets modern convenience at every turn. Stop by The Wayfarer, an American Grille, to enjoy a Classic American menu, redefined in an inviting setting. The restaurant evokes the experience of an old gentlemen’s club with a touch of disco-era design, inspiring a feeling of rediscovery and rebirth. The Wayfarer is open daily for breakfast, lunch, and dinner.
Overall 8,3 Excellent
Based on 1 870 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Zachary at the front desk was wonderful! All of the staff were so pleasant. The fresh flowers in the lobby were just beautiful. The art in residence program showcased interesting pieces of art throughout the hotel. The rooms were lovely, comfortable bed, very clean - an all around 10 out of 10 stay!
Excellent
9,2
Pros: We were initially disappointed that our room was behind the construction work taking place. We pointed this out to Amanda and we moved to a better rim the next day. This turned things around for us.
Okay
5,4
Excellent
8,3
Pros: The extra large bed, the location, check-in and checkout were quick and easy and all staff were friendly and welcoming.
Excellent
10,0
Pros: Nice Location, friendly staff, meat and clean! Will come back ! :-)
Okay
5,4
Pros: No room service or breakfast and to noisy
Okay
4,6
Good
6,7
Pros: Location was good; connected to Wayfarer which has great bartending staff; comfortable bed; good housekeeping service
Good
7,5
Pros: The property and Location are wonderful. Love that part
Good
6,3
Pros: It had a great bathroom and soft blankets!
Excellent
8,0
Pros: service and location very good staff!
Good
6,7
Pros: The staff was very friendly and helpful.
Details
Reviews
Overall 8,3 Excellent
Based on 1 870 reviews
WiFi
10,0
Location
9,7
Service
8,2
Vibe
7,4
Breakfast
6,9
Room
6,6
Cleanliness
5,8
Value
5,1
Comfort
4,9
Amenities
4,6
Location
9,6
Service
8,2
Room
6,2
Cleanliness
5,8
Value
5,3
Comfort
4,3
Amenities
3,8
Location
9,8
Service
8,2
Room
6,2
Cleanliness
6,1
Amenities
5,0
Value
4,9
Location
9,8
Service
8,6
Room
5,8
Comfort
4,6
Service
7,2
Room
5,3
10,0 Excellent
Pros: Zachary at the front desk was wonderful! All of the staff were so pleasant. The fresh flowers in the lobby were just beautiful. The art in residence program showcased interesting pieces of art throughout the hotel. The rooms were lovely, comfortable bed, very clean - an all around 10 out of 10 stay!
Cons: nothing negative.
9,2 Excellent
Pros: We were initially disappointed that our room was behind the construction work taking place. We pointed this out to Amanda and we moved to a better rim the next day. This turned things around for us.
Cons: See above Restaurant and bar very expensive, even for the area.
5,4 Okay
Pros:
Cons: This had been my go to hotel for several years now- I probably have stayed there a dozen times. Unfortunately, there is construction going on and there was drilling and hammering right on the other side of the wall all three days I was there. I was told this would go on for two years. Plus, all the details that I loved about the hotel seem to have disappeared- such as a lot of the amenities. Seems to be no mini bar. Too large paper cups have replaced the stylish cups for the Nespresso machine. No glassware. No room service. Staff not as friendly. I understand that Hilton has bought the property this past year so I presume that has a lot to do with these changes. And shockingly, the price of the room has gone up to boot! When I complained about the noise with the front desk the woman was not very apologetic and gave me a reluctant “sorry” and said she would note it in the guest record. I checked out feeling disappointed and sad as this used to be my favorite hotel. Will not stay there again.
8,3 Excellent
Pros: The extra large bed, the location, check-in and checkout were quick and easy and all staff were friendly and welcoming.
Cons: We had no view from our window which had blinds that we couldn’t open or adjust and there was construction going on around the hotel which we should have been informed about. The air conditioning unit was difficult to adjust and very noisy.
10,0 Excellent
Pros: Nice Location, friendly staff, meat and clean! Will come back ! :-)
Cons:
5,4 Okay
Pros: No room service or breakfast and to noisy
Cons: Location
4,6 Okay
Pros:
Cons: *Lobby is dreary, stail and uninviting, Room that was booked as luxury was anything but...... cheap furnitures, Tiny room in which I couldn't fit in an open suitcase, television picture resolution was bad. Lighting fixtures fit a military barak not a so called luxury room, worned and stained carpet and an outdoor view of a wall and fire escape rusted stairway.
6,7 Good
Pros: Location was good; connected to Wayfarer which has great bartending staff; comfortable bed; good housekeeping service
Cons: Was not 5 stars in property, amenities or service. Room was very small for price (even in NYC) with crazy loud air conditioner; check in service was very transactional - no warmth or welcoming but this did improve at check out with much friendlier staff and great doorman/bellman.
7,5 Good
Pros: The property and Location are wonderful. Love that part
Cons: They removed perks and details like room service and in room snacks and never published it on their website. They made me wait for an hour even though the check in time is at 3 pm and I arrived at 7pm
6,3 Good
Pros: It had a great bathroom and soft blankets!
Cons: The room was just okay. The walls had cracks and it just felt a little old and there was a lot of dust. The elevator was also broken.
8,0 Excellent
Pros: service and location very good staff!
Cons: The room was on the small side.The bed was just ok!
6,7 Good
Pros: The staff was very friendly and helpful.
Cons: No room service, couldn’t even get ice. I should have been made aware of that when I booked. The hotel in general needs a bit of a facelift.
Inspired Manhattan moments begin at The Quin Central Park by Hilton Club, a New York legacy once home to this century's greatest artists. Positioned just steps from the city's cultural wonders and premier attractions, The Quin Central Park by Hilton Club enjoys a commanding location in Manhattan's vibrant Midtown neighborhood with sweeping views of Central Park. After a long day and night spent soaking in the iconic landmarks, colorful culture, world-class stages and tantalizing plates of Manhattan, rest easy surrounded by the luxury comforts and choice amenities of The Quin Central Park by Hilton Club. A peaceful retreat alongside Central Park, Guest Rooms and Suites offer spacious and considerate design, city views, and modern opulence. Guest accommodations invite ease and relaxation with graceful hospitality. Pairing a classical heritage with contemporary decadence, timeless luxury meets modern convenience at every turn. Stop by The Wayfarer, an American Grille, to enjoy a Classic American menu, redefined in an inviting setting. The restaurant evokes the experience of an old gentlemen’s club with a touch of disco-era design, inspiring a feeling of rediscovery and rebirth. The Wayfarer is open daily for breakfast, lunch, and dinner.
With a stay at Royalton Park Avenue, you'll be centrally located in New York, steps from 5th Avenue and 5 minutes by foot from Madison Square Garden. Featured amenities include a business center, express check-in, and express check-out. Planning an event in New York? This hotel has facilities measuring 3000 square feet (279 square meters), including conference space.
Overall 8,3 Excellent
Based on 1 605 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10,0
Pros: Location
Excellent
9,6
Pros: Everything else.
Excellent
10,0
Pros: Everything about the hotel beautiful I enjoyed my stay
Excellent
10,0
Pros: Gym and pool very good
Excellent
10,0
Pros: Comfort, sheets, size
Excellent
9,6
Pros: Excellent premium hotel. Lovely pool and loungers.
Good
7,1
Excellent
10,0
Pros: Manager Liana was extremely helpful and welcoming on checkin - we were upgraded to a room with a terrace which was fantastic. Everything about this stay exceeded expectations, rooftop pool has a view of Empire State, rooms were larger than others I have stayed in NYC and hotel is really well located central to the city and close to get on the mid town tunnel to the airport. I look forward to staying here again.
Excellent
9,2
Pros: Amazing location, room was clean and tidy. Pool was amazing after a long hot day of walking around.
Excellent
9,7
Pros: Pool
Excellent
9,6
Pros: We were there for only one night for a quick visit with our daughter who lives nearby. The hotel staff were very pleasant and accommodating. They upgraded us to a suite which was very nice. We would definitely stay there again.
Excellent
10,0
Pros: Friendly very helpful staff, rooftop pool was a big plus as we visited in August so was hot! Very relaxing to spend a few hours by the pool before heading out to explore NYC. Great location for exploring major sites - most are walking distance away.
Details
Reviews
Overall 8,3 Excellent
Based on 1 605 reviews
Location
9,6
Room
7,8
Service
7,7
Pool
6,6
Breakfast
5,1
WiFi
4,1
Value
3,6
Location
9,8
Service
7,8
Room
7,2
Pool
6,2
Food
5,8
Breakfast
4,9
Value
3,7
Location
9,7
Room
7,8
Service
7,7
Amenities
7,2
Bar
7,1
Pool
6,9
Service
7,1
Room
6,7
10,0 Excellent
Pros: Location
Cons: Nothing
9,6 Excellent
Pros: Everything else.
Cons: Aircon couldn't be altered other than one setting.
10,0 Excellent
Pros: Everything about the hotel beautiful I enjoyed my stay
Cons: That the rooftop could have been open a little bit longer that's the only thing I have to complain
10,0 Excellent
Pros: Gym and pool very good
Cons: Expensive
10,0 Excellent
Pros: Comfort, sheets, size
Cons: The art sucked and it hurts the interior design. They do need art but much better.
9,6 Excellent
Pros: Excellent premium hotel. Lovely pool and loungers.
Cons: Bar spirits were a little outdated with the selection.
7,1 Good
Pros:
Cons: Breakfast was not included. And so after paying what I thought was quite a lot for a really average yoghurt and fruit Also no breakfast tea and breakfast!?
10,0 Excellent
Pros: Manager Liana was extremely helpful and welcoming on checkin - we were upgraded to a room with a terrace which was fantastic. Everything about this stay exceeded expectations, rooftop pool has a view of Empire State, rooms were larger than others I have stayed in NYC and hotel is really well located central to the city and close to get on the mid town tunnel to the airport. I look forward to staying here again.
Cons:
9,2 Excellent
Pros: Amazing location, room was clean and tidy. Pool was amazing after a long hot day of walking around.
Cons: Found some of the staff to be quite rude and stand-offish. Felt like some of them didn’t want to be there or want to help - especially at the rooftop bar.
9,7 Excellent
Pros: Pool
Cons:
9,6 Excellent
Pros: We were there for only one night for a quick visit with our daughter who lives nearby. The hotel staff were very pleasant and accommodating. They upgraded us to a suite which was very nice. We would definitely stay there again.
Cons:
10,0 Excellent
Pros: Friendly very helpful staff, rooftop pool was a big plus as we visited in August so was hot! Very relaxing to spend a few hours by the pool before heading out to explore NYC. Great location for exploring major sites - most are walking distance away.
Cons: Didn’t know about facilities charge until check out and that it included 10 dollar mini bar credit! It was too late for us to use on checkout!
With a stay at Royalton Park Avenue, you'll be centrally located in New York, steps from 5th Avenue and 5 minutes by foot from Madison Square Garden. Featured amenities include a business center, express check-in, and express check-out. Planning an event in New York? This hotel has facilities measuring 3000 square feet (279 square meters), including conference space.
With a stay at WestHouse New York, you'll be centrally located in New York, steps from Carnegie Hall and 2 minutes by foot from Ed Sullivan Theater. Featured amenities include a 24-hour business center, limo/town car service, and express check-out.
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Overall 8,2 Excellent
Based on 1 329 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10,0
Pros: Breakfast buffet upstairs together with the happy hour of an evening were unexpected bonuses and amazing value. Location was superb in being able to walk down to Broadway, over to 5th, up to Central Park.
Excellent
10,0
Pros: I loved the location, the staff was very warm and accommodating. The breakfast and evening social were outstanding.
Excellent
10,0
Pros: Great room, great location and we enjoyed the champagne!
Mediocre
2,5
Pros: They are not nice nor kind. Nor willing to help at all
Mediocre
3,0
Pros: Location
Excellent
8,3
Pros: Great Location, lovely staff, comfy room.
Excellent
10,0
Pros: Friendly staff, nice room, view to Time Square, appropriate breakfast, afternoon snacks, ideal location. Due to my birthday during the stay I got some chocolate and a bottle of wine as present. What a nice gesture. All in all a great stay.
Excellent
10,0
Pros: The staff were extremely friendly, the room was very clean and I love the fact that I got upgraded. Nick and Ashley from the front desk were just awesome
Excellent
8,3
Pros: Welcome and friendly staff
Excellent
9,0
Pros: Happy hour
Excellent
9,6
Pros: Wonderful location!
Good
7,1
Pros: Good location
Details
Reviews
Overall 8,2 Excellent
Based on 1 329 reviews
Location
9,7
Bar
8,6
Service
7,4
WiFi
7,1
Value
6,8
Room
6,5
Breakfast
6,1
Comfort
5,8
Location
9,4
Bar
8,9
Value
7,2
Service
7,2
Breakfast
6,2
Room
6,1
Location
9,8
Bar
8,1
Service
7,6
Room
6,3
Comfort
6,0
Breakfast
5,9
Location
9,6
Service
6,8
Value
6,7
Breakfast
6,1
Comfort
5,6
Room
5,5
Amenities
5,4
10,0 Excellent
Pros: Breakfast buffet upstairs together with the happy hour of an evening were unexpected bonuses and amazing value. Location was superb in being able to walk down to Broadway, over to 5th, up to Central Park.
Cons: Maybe a main light in the room - it was a little dark unless you went to the hallway or bathroom
10,0 Excellent
Pros: I loved the location, the staff was very warm and accommodating. The breakfast and evening social were outstanding.
Cons: I had to constantly ask for more towels, daily.
10,0 Excellent
Pros: Great room, great location and we enjoyed the champagne!
Cons:
2,5 Mediocre
Pros: They are not nice nor kind. Nor willing to help at all
Cons: They charged me for a night I booked by midtale. 5 mins later i wrote to them as they clearly could see my real reservation was for staying with them for almost a week but 3 months later. Wrote many times etc. No willing to help even tough we would have been using 4 rooms for a whole week later this year. This is not a great customer service.
3,0 Mediocre
Pros: Location
Cons: They charges us 49 USD/day/person without letting us know in advance. We would have not stayed there if we knew before. It was supposed to be for food/beverage service. But we dont drink alcohol and didnt use the service as much as we should have to make
8,3 Excellent
Pros: Great Location, lovely staff, comfy room.
Cons: Having been given a price on booking I was not expecting to have to pay an extra $181 a day for my daughter and I to cover taxes and fees and included the $49 dollar person for breakfast etc. I understood my breakfast was included in my booking. Paying to have drinks and eats on the terrace is fine if the terrace is open and not under construction so no sipping your wine with city views as one would expect. I do feel there could have been a slight discount on the daily rate for that.
10,0 Excellent
Pros: Friendly staff, nice room, view to Time Square, appropriate breakfast, afternoon snacks, ideal location. Due to my birthday during the stay I got some chocolate and a bottle of wine as present. What a nice gesture. All in all a great stay.
Cons: Due to the hotel is very close to the Time Square it is very noisy. Furthermore the rooftop bar was closed because of construction works.
10,0 Excellent
Pros: The staff were extremely friendly, the room was very clean and I love the fact that I got upgraded. Nick and Ashley from the front desk were just awesome
Cons: I wish they had a cigar lounge
8,3 Excellent
Pros: Welcome and friendly staff
Cons: Not really a 5-star hotel. From room lighting.(lack of overhead lighting), tiny bathroom, window barred by scaffolding (should have mentioned it), mediocre breakfast.
9,0 Excellent
Pros: Happy hour
Cons: Deposit they took so much
9,6 Excellent
Pros: Wonderful location!
Cons: Unfortunately under some minor construction and so the terrace balcony overlook was closed
7,1 Good
Pros: Good location
Cons: Breakfast same every day ( 7 days stay )
With a stay at WestHouse New York, you'll be centrally located in New York, steps from Carnegie Hall and 2 minutes by foot from Ed Sullivan Theater. Featured amenities include a 24-hour business center, limo/town car service, and express check-out.
Experience Broadway from Our Times Square HotelCrowne Plaza Times Square is perfectly located in the heart of midtown Manhattan, directly on Broadway between 48th and 49th Streets at the doorstep to Times Square. Just beyond our front doors are headquarters of Fortune 500 companies, and the best shopping, theater and historical attractions in the city. Times Square, Central Park, Rockefeller Center, Radio City Music Hall and the greatest musical theater anywhere in the world are mere steps away. Join us in Brasserie 1605 and Broadway 49 Bar and lounge for a fun dining experience featuring specialty cocktails and light bites in a lively atmosphere overlooking the Broadway Theater district and Times Square. Take time to get in a work out at our 29,000 sq. ft. New York Sports Club, located on the 15th floor complete with Spin classes and one of Manhattans largest indoor adult lap pool, a sauna, and two full floors of health club. Let us host your next meeting or event. Crowne Plaza Times Square has over 25,000 square feet (2322 square meters) of private event space onsite, with 28 meeting rooms, and two Ballrooms, including our 6,750 square feet Broadway Ballroom with 20-feet ceilings. Our dedicated Crowne Meeting Directors and banquets team will cater to your every need and ensure your event is a success. Crowne Plaza Times Square defines itself as New York’s friendliest hotel. Enjoy yourself and leave the details to us!
Overall 8,1 Excellent
Based on 13 446 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9,6
Pros: Selections were great
Good
7,5
Pros: Bed was comfortable.
Excellent
9,0
Pros: Location and ambiance
Excellent
9,6
Pros: I was not expecting it to be as nice as some of the more expensive, five star hotels that I have stayed at in NY but it was very nice.
Poor
1,0
Pros: Location.
Mediocre
3,3
Pros: The location.
Excellent
8,8
Pros: Very close to the play I was seeing. Great location. Hotel shower was strong water pressure. Loved that!
Good
7,5
Pros: Its located in the heart of Times Square
Excellent
8,8
Pros: The location is perfect and the staff are wonderful
Excellent
10,0
Pros: Everyone on the staff was excellent and very kind from the front desk, to housekeeping, to room service. Our view was awesome and we loved the breakfast buffet. Thank you so much for a wonderful stay!!
Excellent
10,0
Pros: The staff was very friendly and helpful.
Good
7,1
Pros: Very large room, largest motel size I've seen in NY. Had a table & a little couch type chair in the room. Definitely spacious! Complimentary water. Comfy bed! 2 x complimentary drink vouchers to use in the hotel's bar.
Details
Reviews
Overall 8,1 Excellent
Based on 13 446 reviews
Location
9,6
Wellness
8,1
WiFi
8,1
Service
7,4
Breakfast
6,5
Room
6,1
Cleanliness
5,9
Amenities
4,9
Value
4,5
Vibe
4,1
Location
9,5
Breakfast
7,4
Service
7,2
WiFi
6,7
Food
5,9
Room
5,1
Cleanliness
5,0
Value
4,4
Amenities
3,3
Vibe
1,8
Location
9,7
Service
7,2
Breakfast
6,3
Room
5,5
Amenities
5,1
Cleanliness
5,1
Value
4,1
Vibe
3,5
Location
9,4
Service
7,5
Comfort
7,4
Breakfast
6,4
Room
6,4
Cleanliness
5,7
Value
4,7
Amenities
4,7
Vibe
3,8
Location
9,5
Service
6,8
WiFi
6,6
Room
5,1
Value
4,6
Amenities
4,4
Vibe
2,9
9,6 Excellent
Pros: Selections were great
Cons:
7,5 Good
Pros: Bed was comfortable.
Cons: First 2 days the room cleaning was off, sloppy. Third day it was great, could tell first 2 days it was cleaned by one person and the 3rd by another. Sheets has a weird smell to them.
9,0 Excellent
Pros: Location and ambiance
Cons: Shower did not drain properly. Reported it to front desk upon check out. Also wished that we were tood that our dri k coupons also applied for a drink, juice or coffee at the cafe.
9,6 Excellent
Pros: I was not expecting it to be as nice as some of the more expensive, five star hotels that I have stayed at in NY but it was very nice.
Cons: No coffee maker or fridge in the room.
1,0 Poor
Pros: Location.
Cons: They took extra fees ($40 per night per room) No basic amenities were provided. No mini fridge. No boiler or coffee machine. No free bottled water. Limited breakfast choices.
3,3 Mediocre
Pros: The location.
Cons: On the first night we noticed that the sheets were dirty and the pillows had a sweaty and stale smell. When I called to complain we were told someone would bring some clean sheets to our room. The sheets were delivered and we were told there was no one in housekeeping that time of the night and we’d have to change the sheets ourselves. After numerous calls to the front desk I finally got hold of the night manager. He made no apology and told me there was no one in housekeeping to assist with changing the sheets. He had no intention of coming to the room to inspect the problem. I had to insist that he come to the room and see the filthy state of the beds and pillows. He came to our room and made excuses about the manufacturing of the pillows. There was still no apology. I told him that the condition of the bed linen and pillows is unacceptable and he needs to find someone to come and change the beds. Finally a member of staff attended with new sheets and pillows and changed sheets. It was not until we advised the night manager that our online review of the hotel was going to be very bad review for the hotel that he apologised for the filthy bedding and the inconvenience it caused. He did not handle the situation at all well. We checked out the next day. We had originally planned to stay for 5 nights. We moved to The Novatel which was very clean.
8,8 Excellent
Pros: Very close to the play I was seeing. Great location. Hotel shower was strong water pressure. Loved that!
Cons: Checking lady was not as cordial as I would have liked.
7,5 Good
Pros: Its located in the heart of Times Square
Cons: Nothing
8,8 Excellent
Pros: The location is perfect and the staff are wonderful
Cons: Nothing
10,0 Excellent
Pros: Everyone on the staff was excellent and very kind from the front desk, to housekeeping, to room service. Our view was awesome and we loved the breakfast buffet. Thank you so much for a wonderful stay!!
Cons:
10,0 Excellent
Pros: The staff was very friendly and helpful.
Cons: There was Carpet in the room that made it a bit stuffy.
7,1 Good
Pros: Very large room, largest motel size I've seen in NY. Had a table & a little couch type chair in the room. Definitely spacious! Complimentary water. Comfy bed! 2 x complimentary drink vouchers to use in the hotel's bar.
Cons: The USD $67.12 worth of additional service fees & taxes! Really changed the price of my "not so expensive" night. City view wasn't very glamorous; it looked out to the west and was just tops of ugly buildings... no 'action', no sights of times square. No mini fridge :( Front entrance was under construction, so I didn't get to experience using it... and the online pictures looked so pretty, so that was a disappointment.
Experience Broadway from Our Times Square HotelCrowne Plaza Times Square is perfectly located in the heart of midtown Manhattan, directly on Broadway between 48th and 49th Streets at the doorstep to Times Square. Just beyond our front doors are headquarters of Fortune 500 companies, and the best shopping, theater and historical attractions in the city. Times Square, Central Park, Rockefeller Center, Radio City Music Hall and the greatest musical theater anywhere in the world are mere steps away. Join us in Brasserie 1605 and Broadway 49 Bar and lounge for a fun dining experience featuring specialty cocktails and light bites in a lively atmosphere overlooking the Broadway Theater district and Times Square. Take time to get in a work out at our 29,000 sq. ft. New York Sports Club, located on the 15th floor complete with Spin classes and one of Manhattans largest indoor adult lap pool, a sauna, and two full floors of health club. Let us host your next meeting or event. Crowne Plaza Times Square has over 25,000 square feet (2322 square meters) of private event space onsite, with 28 meeting rooms, and two Ballrooms, including our 6,750 square feet Broadway Ballroom with 20-feet ceilings. Our dedicated Crowne Meeting Directors and banquets team will cater to your every need and ensure your event is a success. Crowne Plaza Times Square defines itself as New York’s friendliest hotel. Enjoy yourself and leave the details to us!
Escape the bustle of New York’s streets in the serene surroundings of the InterContinental® New York Times Square hotel. The epitome of modern glamour, the hotel is LEED certified with design highlights that include a sculpture garden and tree-inspired columns. Sip a signature cocktail in The Stinger Cocktail Bar and Kitchen before exploring the city’s dining, shopping and theater scenes. We also have a glamorous ballroom, 24-hour fitness center and personalized in-room beauty services by NOMI.
Overall 8,2 Excellent
Based on 5 707 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,0
Pros: location was excellent. staff was very accommodating. stinger restaurant in the lobby had excellent food as well
Excellent
9,6
Pros: Location, close to everythingz
Excellent
10,0
Pros: We checked in early and they upgraded us to a City View room at no charge to get us in and settled so we could explore NYC. That was an example of the staff going above and beyond to make our experience great.
Excellent
10,0
Pros: perfect location
Okay
4,0
Excellent
8,0
Pros: Every thing is very good
Good
7,9
Pros: The bed after a long day
Excellent
9,2
Pros: Staff was friendly and helpful. Good location
Excellent
10,0
Pros: We thought the breakfast was fabulous and the location was perfect
Good
7,5
Pros: The location was great
Poor
1,0
Pros: Nothing... I checked out early
Excellent
8,0
Details
Reviews
Overall 8,2 Excellent
Based on 5 707 reviews
Location
9,6
Wellness
8,1
WiFi
8,1
Room
7,4
Service
6,8
Cleanliness
6,0
Breakfast
5,3
Value
3,8
Pool
0,5
Location
9,7
Wellness
8,5
Service
7,0
WiFi
6,8
Room
6,5
Cleanliness
6,1
Breakfast
5,2
Vibe
4,9
Value
3,7
Location
9,7
Room
7,9
Bar
6,9
Comfort
6,7
Service
6,4
Vibe
5,7
Value
3,5
Room
6,9
Service
6,4
Location
9,5
Service
7,1
9,0 Excellent
Pros: location was excellent. staff was very accommodating. stinger restaurant in the lobby had excellent food as well
Cons: hallways were musty and old and unattractive looking. rooms on lower floors had crummy window views
9,6 Excellent
Pros: Location, close to everythingz
Cons:
10,0 Excellent
Pros: We checked in early and they upgraded us to a City View room at no charge to get us in and settled so we could explore NYC. That was an example of the staff going above and beyond to make our experience great.
Cons: Not a thing. Great Hotel.
10,0 Excellent
Pros: perfect location
Cons: Would love to have a rooftop bar
4,0 Okay
Pros:
Cons: The fact they didn’t give me the room I booked online.
8,0 Excellent
Pros: Every thing is very good
Cons: At least water should be complimentary...
7,9 Good
Pros: The bed after a long day
Cons: If you’re looking for luxury this isn’t it, not compared to London Intercontinental’s.
9,2 Excellent
Pros: Staff was friendly and helpful. Good location
Cons: Would prefer 2 queen beds instead of 2 double beds
10,0 Excellent
Pros: We thought the breakfast was fabulous and the location was perfect
Cons:
7,5 Good
Pros: The location was great
Cons: We had to keep getting new key cards from the front desk because they were "sensitive" and would deactivate.
1,0 Poor
Pros: Nothing... I checked out early
Cons: Upon arrival checking in at the front desk was a terrible experience. The lady at check-in Was rude . The Hotel description says that they rooms had been Remodeled and update. Worn out carpet and mold in bathroom !
8,0 Excellent
Pros:
Cons: Confused about credits and they didn't get used which was probably the plan. You
Escape the bustle of New York’s streets in the serene surroundings of the InterContinental® New York Times Square hotel. The epitome of modern glamour, the hotel is LEED certified with design highlights that include a sculpture garden and tree-inspired columns. Sip a signature cocktail in The Stinger Cocktail Bar and Kitchen before exploring the city’s dining, shopping and theater scenes. We also have a glamorous ballroom, 24-hour fitness center and personalized in-room beauty services by NOMI.
With a stay at YOTEL New York, you'll be centrally located in New York, within a 10-minute walk of Times Square and Jacob K. Javits Convention Center. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
Overall 8,0 Excellent
Based on 12 425 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7,9
Pros: Location, room
Good
7,5
Pros: Location. Automatic check in/out machines. Automatic luggage keeping robot.
Excellent
9,6
Pros: The location, the bed was super comfortable and soft. Nice shower.
Excellent
8,0
Pros: Cool factor -location
Good
7,9
Pros: Clean and compact room
Excellent
8,8
Pros: Great shower
Excellent
9,0
Pros: Overall very happy, although when I tried to check in through the automated system I was able to find my name but it was attached to a credit card I don't have, which made me pause, I had to go upstairs and check in at the desk.
Excellent
8,0
Pros: Honest price and great location
Mediocre
3,8
Pros: Room was very expensive for what it was, and was the smallest room I have ever stayed in Manhattan.
Excellent
9,6
Pros: Modern decor, small room but space used efficiently. Comfy beds. Great location near times square.
Excellent
10,0
Pros: Very clean and high tech. Very close to port authority and time square.
Good
6,0
Pros: Bed , location , quiet room
Details
Reviews
Overall 8,0 Excellent
Based on 12 425 reviews
Beach
10,0
Location
9,5
Vibe
8,7
WiFi
8,0
Service
7,4
Breakfast
6,2
Cleanliness
6,1
Room
6,0
Comfort
4,1
Location
9,6
Service
7,3
WiFi
7,1
Room
6,1
Breakfast
6,0
Value
5,1
Comfort
4,5
Location
9,3
Service
7,5
WiFi
6,7
Cleanliness
6,2
Breakfast
6,1
Room
5,7
Comfort
4,4
Location
9,2
Service
7,0
Room
6,8
WiFi
6,6
Cleanliness
6,1
Breakfast
5,7
Comfort
5,6
Value
5,1
Location
8,9
Service
6,9
WiFi
6,5
Breakfast
6,3
Room
5,8
Cleanliness
5,7
Comfort
4,2
7,9 Good
Pros: Location, room
Cons: No one cleaned our room for two days, we had to talk to the desk and they sent someone to clean it the evening of day two.
7,5 Good
Pros: Location. Automatic check in/out machines. Automatic luggage keeping robot.
Cons: Not clean enough. Linen were not replaced, washbasin area hasn't been cleaned.
9,6 Excellent
Pros: The location, the bed was super comfortable and soft. Nice shower.
Cons: The Breakfast limited choice
8,0 Excellent
Pros: Cool factor -location
Cons: Side rooms are small
7,9 Good
Pros: Clean and compact room
Cons:
8,8 Excellent
Pros: Great shower
Cons: No frig in the rooms.
9,0 Excellent
Pros: Overall very happy, although when I tried to check in through the automated system I was able to find my name but it was attached to a credit card I don't have, which made me pause, I had to go upstairs and check in at the desk.
Cons: I left at 6:30 AM, no customers around but the desk clerk couldn't bother to help me check out in person. Barely looked up from her cell phone to acknowledge me. THAT did not leave a great impression.
8,0 Excellent
Pros: Honest price and great location
Cons: The room were not very clean. I expected better sheets in the bed (it was cheap and not very clean). Same for the shower. It is great that they put station to check in and check out but they never work..
3,8 Mediocre
Pros: Room was very expensive for what it was, and was the smallest room I have ever stayed in Manhattan.
Cons: Size room and cost
9,6 Excellent
Pros: Modern decor, small room but space used efficiently. Comfy beds. Great location near times square.
Cons: Bed did not fold up easily
10,0 Excellent
Pros: Very clean and high tech. Very close to port authority and time square.
Cons: No fan in the bathroom.
6,0 Good
Pros: Bed , location , quiet room
Cons: 1- Service there is no even one bottle of water as complimentary in the room 2- no staff to help us carrying our bags
With a stay at YOTEL New York, you'll be centrally located in New York, within a 10-minute walk of Times Square and Jacob K. Javits Convention Center. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
A stay at Row NYC places you in the heart of New York, steps from Music Box Theatre and The Majestic Theater. Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 7,2 Good
Based on 17 698 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
4,0
Pros: The location was awesome!
Good
7,1
Pros: The Location is top! Our first room was really tiny. But our last two nights wie had the possibility to change room. This one was AWESOME with an amazing view. Stuff is nice.
Good
6,3
Pros: Amazing location. Right around the corner from Times Square. Towels were changed every day. Bathroom was cleaned every day. Very comfortable bed
Excellent
10,0
Pros: Excellent room, with great views ; the view up 8th Avenue was mesmerising. The room was very spacious and comfortable, and the hotel is in an ideal location. Would definitely recommend a stay at ROW NYC
Poor
1,0
Pros: Location
Good
6,0
Pros: location is very close to times square and subway
Excellent
8,3
Pros: Clean, crisp sheets, several pillows; soft, comfy mattress. 2 bedside lamps and a nice amount of outlets. Good working AC system. Very friendly employees that served breakfast.
Excellent
9,0
Pros: Lication
Excellent
8,8
Pros: Proximity to times square & everything. Comfortable bed
Okay
5,0
Pros: Good location
Excellent
8,8
Pros: The location is amazing! The room has a good size and the bathroom as well. The view is nice!
Good
6,0
Pros: The location was PERFECT
Details
Reviews
Overall 7,2 Good
Based on 17 698 reviews
Location
9,6
WiFi
7,6
Service
5,8
Vibe
5,5
Value
4,9
Room
4,5
Breakfast
4,2
Cleanliness
3,6
Amenities
3,4
Comfort
2,7
Location
9,6
WiFi
6,1
Service
5,9
Value
4,9
Vibe
4,2
Breakfast
4,0
Room
3,6
Amenities
3,0
Cleanliness
2,8
Comfort
2,4
Location
9,7
WiFi
6,2
Service
5,3
Value
5,1
Vibe
4,5
Room
4,1
Breakfast
3,8
Cleanliness
3,1
Amenities
3,1
Comfort
2,6
Location
9,5
Service
4,8
Room
4,5
Value
4,5
Vibe
4,4
Breakfast
4,0
Amenities
3,4
Cleanliness
3,1
Comfort
2,7
Location
9,8
Service
5,5
Vibe
4,4
Room
4,4
Cleanliness
3,7
Amenities
3,3
Comfort
3,0
4,0 Okay
Pros: The location was awesome!
Cons: The bed was not that comfortable and when we asked for more pillows they said they’d send them up. After awhile we had to call again and ask and they told us well they actually ran out of pillows in the whole hotel. I’m pregnant and I really needed those pillows! One morning there was dirty brown water coming out of the shower.
7,1 Good
Pros: The Location is top! Our first room was really tiny. But our last two nights wie had the possibility to change room. This one was AWESOME with an amazing view. Stuff is nice.
Cons: Cleaning could be improved
6,3 Good
Pros: Amazing location. Right around the corner from Times Square. Towels were changed every day. Bathroom was cleaned every day. Very comfortable bed
Cons: Very noisy air con. Bad window insulation. Some broken bits in the room. Emailed the hotel in advance telling them that the purpose of this trip was to celebrate my GFs 30th Birthday. Nothing was put in place. Banir even a welcome message. No simple amenities such as kettle or hot drinks facilities in the room. No fridge. Rooms look a lot different when compared to the pictures online (ran down).
10,0 Excellent
Pros: Excellent room, with great views ; the view up 8th Avenue was mesmerising. The room was very spacious and comfortable, and the hotel is in an ideal location. Would definitely recommend a stay at ROW NYC
Cons: No real negatives at all. The only improvement point would be to provide tea/coffee facilities.
1,0 Poor
Pros: Location
Cons: Cleanliness was not priority
6,0 Good
Pros: location is very close to times square and subway
Cons: very thin walls i was hearing the conversations from the room next to me there was some kind of humming noise that was present all the time from the outside and it was annoying especially during the night
8,3 Excellent
Pros: Clean, crisp sheets, several pillows; soft, comfy mattress. 2 bedside lamps and a nice amount of outlets. Good working AC system. Very friendly employees that served breakfast.
Cons: I’m just a midwestern retired elementary teacher so maybe I just don’t get the high hotel prices but can’t we at least get a coffee maker in the room or an electric kettle with instant coffee?!
9,0 Excellent
Pros: Lication
Cons: Ling wait for elevators
8,8 Excellent
Pros: Proximity to times square & everything. Comfortable bed
Cons: A bit small room but okay for 1 traveler
5,0 Okay
Pros: Good location
Cons: Staff was forgetful and rude. They didn't have a room for us when we arrived which I understand. They took my wife's email to let us know when 1 would be ready. There was a staff change and they didn't communicate that because we had to wait almost 4 hrs
8,8 Excellent
Pros: The location is amazing! The room has a good size and the bathroom as well. The view is nice!
Cons: The breakfast is poor. It was included in the room rate.you can choose one fruit, one juice bottle, one cup of coffe, 2 broiled eggs and one pastry only.I was expecting more because the hotel seems very nice!
6,0 Good
Pros: The location was PERFECT
Cons: So there was a large amount of additional charges. Which was put in then small print but appeared a but devious. Our bill was R10 000 more than expected due to taxes not included as well as a compulsory daily service charge.
A stay at Row NYC places you in the heart of New York, steps from Music Box Theatre and The Majestic Theater. Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Experience the quintessential Manhattan hotel – a taste of old-school New York continually serving guests since the Jazz Age of the 1920s. Bursting with elegant architecture, and perfectly situated steps from Grand Central and minutes from Times Square, the Roosevelt Hotel New York is your home for an unforgettable stay in midtown Manhattan.
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Overall 7,0 Good
Based on 12 987 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8,8
Pros: Good location. Room wasn’t as tiny as most NYC rooms. Impressive lobby area. Good elevators.
Okay
5,4
Pros: The lobby is lovely.
Okay
5,0
Pros: Breakfast was good
Excellent
9,0
Pros: The building was too old and there was bad smell everywhere! The ceiling of room was awful!!! Someone sticked his/her gum next to our bed and no one removed it during everyday-cleaning!!!
Excellent
10,0
Pros: The location is great.
Good
7,0
Pros: We were there before,Sandra at the front desk was nice and very helpful
Excellent
9,6
Pros: The location, close to Grand Central station, as we took the Metro North train in from West Haven Connecticut. Within a few blocks from Time Square, the Rockefeller, 5th Avenue and much more.
Excellent
9,2
Pros: Was very impressed when first entering hotel wow looked very luxurious also great location. Bedrooms need an overhaul and see that is on the agenda I was bitten while at the bar and was told by the Barman it was being fumigated and closing bar area. Also bar area very dark and dull could do with a more soft lighting. Food at cafe not good
Excellent
10,0
Pros: The location was perfect. The hotel was very nice and all but one of the staff were friendly and courteous. Excellent doorman both weekday and weekend. Extra kudos to the doorman who made our weekend exceptional.
Good
6,7
Pros: Enough room.
Mediocre
3,7
Pros: Location is great Lobby is impressive
Mediocre
2,9
Pros: Good location
Details
Reviews
Overall 7,0 Good
Based on 12 987 reviews
Location
9,6
Service
5,9
Bar
5,8
Vibe
5,7
WiFi
5,7
Food
5,6
Breakfast
4,9
Value
4,3
Cleanliness
3,8
Wellness
3,6
Comfort
3,6
Room
3,6
Pool
0,6
Location
9,7
Service
6,1
Food
5,7
Vibe
5,3
Bar
5,2
Breakfast
4,9
WiFi
4,8
Value
4,0
Wellness
3,7
Comfort
3,5
Cleanliness
3,3
Room
3,2
Pool
0,5
Location
9,7
Food
6,1
Bar
5,5
Service
5,4
Value
5,0
Vibe
4,8
Breakfast
4,6
WiFi
4,6
Cleanliness
4,0
Comfort
3,8
Room
3,7
Location
9,3
Service
5,7
Vibe
5,4
Bar
5,2
Food
5,1
Comfort
4,5
Cleanliness
4,1
Room
3,9
Value
3,5
WiFi
2,9
Location
9,7
Amenities
6,1
Bar
6,0
Food
5,5
Service
5,1
Breakfast
5,0
Vibe
5,0
Value
3,7
WiFi
3,6
Cleanliness
3,2
Comfort
2,7
Room
2,4
8,8 Excellent
Pros: Good location. Room wasn’t as tiny as most NYC rooms. Impressive lobby area. Good elevators.
Cons: Air conditioning worked but blew cold air directly onto the head of the bed.
5,4 Okay
Pros: The lobby is lovely.
Cons: The front desk staff seemed very annoyed and were not welcoming. There were a lot of extra fees. The bathrooms are set to be remodeled but haven't been done yet so everything looks old and cheap.
5,0 Okay
Pros: Breakfast was good
Cons: The room was small and not value for money. We had to change rooms twice due to problems. Management promised to adjust the bill because of our disruption but they didn’t.
9,0 Excellent
Pros: The building was too old and there was bad smell everywhere! The ceiling of room was awful!!! Someone sticked his/her gum next to our bed and no one removed it during everyday-cleaning!!!
Cons:
10,0 Excellent
Pros: The location is great.
Cons: All food service venues need some improvement. Slow service at the bar. Breakfast buffet just ok.
7,0 Good
Pros: We were there before,Sandra at the front desk was nice and very helpful
Cons:
9,6 Excellent
Pros: The location, close to Grand Central station, as we took the Metro North train in from West Haven Connecticut. Within a few blocks from Time Square, the Rockefeller, 5th Avenue and much more.
Cons: There was no breakfast included, no fridge in room and the breakfast that was offered was expensive. There was no way I could eat that much breakfast to justify paying what was offered.
9,2 Excellent
Pros: Was very impressed when first entering hotel wow looked very luxurious also great location. Bedrooms need an overhaul and see that is on the agenda I was bitten while at the bar and was told by the Barman it was being fumigated and closing bar area. Also bar area very dark and dull could do with a more soft lighting. Food at cafe not good
Cons:
10,0 Excellent
Pros: The location was perfect. The hotel was very nice and all but one of the staff were friendly and courteous. Excellent doorman both weekday and weekend. Extra kudos to the doorman who made our weekend exceptional.
Cons: Was disappointed that the Rooftop Bar / Lounge was under renovation and inaccessible. Understand from locals that it's been under renovation for quite some time. Ignored by the bartender in the lounge off of the lobby.
6,7 Good
Pros: Enough room.
Cons: Noise from hearer/AC. Water took a long time to get hot for showers. They said they would send up maintenance. No one ever came. One robe. Asked for a second robe twice. Never received one. Lack of information in the room.
3,7 Mediocre
Pros: Location is great Lobby is impressive
Cons: Room was completely outdated
Bathroom was ridiculously small with cobbled together fixtures
No response from staff after initial complaint
Stay away from this place Way to many other choices
2,9 Mediocre
Pros: Good location
Cons: Shower and bathroom was absolutely disgusting. Mildew around shower and visible dirt on bathroom floor. Yellowing around toilets. Would expect that that from a $70 motel. Not from the Roosevelt for $150 a night
Experience the quintessential Manhattan hotel – a taste of old-school New York continually serving guests since the Jazz Age of the 1920s. Bursting with elegant architecture, and perfectly situated steps from Grand Central and minutes from Times Square, the Roosevelt Hotel New York is your home for an unforgettable stay in midtown Manhattan.
An energetic social hub filled with urban adventure and daredevil design. Hudson takes convention and turns it on its head. Born from the innovative vision of design imprsario Phillippe Starck, this luxury New York boutique hotel is stylish, democratic, y oung at heart and utterly cool.
Overall 6,8 Good
Based on 17 898 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Okay
5,8
Pros: Good location
Okay
5,4
Excellent
8,8
Pros: Lovely spacious reception area, room was very comfortable.
Okay
5,4
Pros: The bed was big and comfy with fresh bedding and towels each day. There was plenty of closet space and an iron and board. We had booked a suite so the room was spacious with plenty of windows looking out on to the city. Just the bathroom let it down.
Excellent
9,2
Pros: Excellent location, just next to the Central Park, the room was very clean and the towels were changed daily.
Excellent
8,3
Pros: The room was clean and the location was excellent
Okay
5,0
Excellent
10,0
Pros: The staff were courteous and very helpful.
Good
7,1
Pros: Location was brilliant
Poor
1,0
Pros: I have stayed at this hotel several times because I've always been very pleased and I love the location
Okay
4,0
Pros: Location
Excellent
9,0
Pros: Excellent location for attending events at Lincoln Center. Great restaurants very near by too.
Details
Reviews
Overall 6,8 Good
Based on 17 898 reviews
Location
9,6
WiFi
7,9
Service
6,1
Food
5,4
Amenities
4,7
Value
4,7
Breakfast
4,0
Cleanliness
3,8
Room
3,2
Comfort
1,9
Pool
0,3
Location
9,7
WiFi
7,2
Service
6,0
Food
5,7
Amenities
4,8
Breakfast
4,4
Value
4,4
Cleanliness
3,7
Room
3,1
Comfort
1,8
Location
9,7
WiFi
6,4
Service
5,8
Food
5,2
Value
4,5
Breakfast
4,0
Amenities
4,0
Cleanliness
3,5
Room
3,1
Comfort
2,1
Location
9,6
WiFi
6,6
Service
6,0
Food
5,4
Value
5,3
Amenities
4,2
Cleanliness
3,7
Breakfast
3,3
Room
3,3
Comfort
2,2
Location
9,6
Vibe
5,9
Value
5,1
Food
5,0
Service
4,5
Breakfast
3,9
Amenities
3,8
Cleanliness
3,5
Room
2,6
Comfort
1,1
5,8 Okay
Pros: Good location
Cons: Extremely noisy room with insufficient sound insulation from the street. Extremely noisy aircon unit. Very poor room lighting to begin with, then of the three lights two were broken. TV arm broken, at least 25% of TV channels not working, TV remote not working. Dirty drinking cups in the bathroom.
5,4 Okay
Pros:
Cons: There was no room service I couldn’t do laundry and I couldn’t even get s drink of water
8,8 Excellent
Pros: Lovely spacious reception area, room was very comfortable.
Cons: Staff could have been more polite. I found them to be very snappy and interrupted while I was speaking/ didn’t allow me to finish speaking before giving their response.
5,4 Okay
Pros: The bed was big and comfy with fresh bedding and towels each day. There was plenty of closet space and an iron and board. We had booked a suite so the room was spacious with plenty of windows looking out on to the city. Just the bathroom let it down.
Cons: The bathroom was tiny and in need of updating. There was no facilities in the hotel for hot drinks - had to get up and go out to get a coffee in the morning. Disappointed that the rooftop bar was advertised on the website yet has been under renovation for 2 years. No plug sockets near to a mirror and no drawers?
9,2 Excellent
Pros: Excellent location, just next to the Central Park, the room was very clean and the towels were changed daily.
Cons: It was a pity that the roof terrace and the garden were closed due to renovations so we could not use them.
8,3 Excellent
Pros: The room was clean and the location was excellent
Cons: The room offered a peep show into the shower and toilet, with what should have been a wall replaced with glass and a flimsy see through curtain. The room was impossible to have well lit as the lighting was poor and window offered next to no light. I asked for a faulty lamp to be repaired three days in a row- it wasn’t fixed and no one told me why. The air conditioner unit was right behind the bed head and very loud. The whole place had a very trendy vibe to it, not super relaxing.
5,0 Okay
Pros:
Cons: All the outside spaces were closed. The hotel was very dark.
10,0 Excellent
Pros: The staff were courteous and very helpful.
Cons: The view wasn’t pleasant. I would’ve liked to see the city and not the alley
7,1 Good
Pros: Location was brilliant
Cons: Too small room. We then upgraded to deluxe which was barely bigger. The bathrooms are so small your knees will be against the wall on the toilet
1,0 Poor
Pros: I have stayed at this hotel several times because I've always been very pleased and I love the location
Cons: There was no restaurant I should've been notified before I booked this hotel The tub is dirty
4,0 Okay
Pros: Location
Cons:
9,0 Excellent
Pros: Excellent location for attending events at Lincoln Center. Great restaurants very near by too.
Cons: We wished there had been a small refrigerator in the room. Also no ice buckets were available. Only two paper cups in the room for in-room beverages we brought in. Next time we will be prepared and bring travel ice bucket and plastic cups.
An energetic social hub filled with urban adventure and daredevil design. Hudson takes convention and turns it on its head. Born from the innovative vision of design imprsario Phillippe Starck, this luxury New York boutique hotel is stylish, democratic, y oung at heart and utterly cool.
With a stay at The Manhattan at Times Square Hotel, you'll be centrally located in New York, steps from Broadway Theatre and 3 minutes by foot from Ed Sullivan Theater. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 6,3 Good
Based on 11 447 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
4,0
Pros: It was in a good location
Excellent
8,0
Pros: The bed was not comfortable
Poor
1,0
Pros: Nothing
Good
7,5
Pros: Location, location, location! Great location in/next to Broadway theater district.
Mediocre
3,8
Pros: Great location.
Good
7,1
Pros: Right in the center of Times Square. The hotel was comfortable and the rooms were a decent size
Good
6,0
Pros: Location
Excellent
9,0
Pros: Location is exceptional. We did get a room upgrade which was great and gave us a lot of living room. The staff were very friendly and helpful describing local stores to visit and restaurants.
Excellent
9,6
Pros: Best location for theatre goers.
Excellent
10,0
Pros: The beds were very comfy, shower was excellent and the position was brilliant, close to subway, Times Square and Theatres
Good
7,5
Pros: The location of this property is second to none. The room was pretty good value for this location. The staff were pretty friendly as well.
Good
7,1
Pros: Excellent Location and check out,
Details
Reviews
Overall 6,3 Good
Based on 11 447 reviews
Location
9,6
WiFi
6,5
Service
6,1
Value
4,9
Comfort
4,4
Food
4,4
Breakfast
3,8
Room
3,5
Amenities
3,2
Bar
3,1
Vibe
2,9
Cleanliness
2,2
Location
9,7
Service
6,2
WiFi
5,0
Food
4,1
Breakfast
3,9
Bar
3,2
Comfort
3,1
Amenities
3,1
Vibe
2,8
Room
2,7
Cleanliness
2,1
Location
9,2
Service
6,1
Food
4,5
Comfort
4,4
WiFi
4,4
Breakfast
4,2
Value
4,1
Room
3,8
Amenities
3,1
Cleanliness
2,5
Vibe
2,4
Location
9,5
Service
6,1
Value
5,1
Comfort
3,5
Amenities
3,2
Cleanliness
2,2
Vibe
2,0
Room
1,9
Location
9,5
Service
5,4
Value
4,7
Comfort
4,4
Amenities
3,2
Room
3,2
Vibe
2,6
Cleanliness
2,3
4,0 Okay
Pros: It was in a good location
Cons: The rooms are small, old and lame. The AC was either on really cold or not. The TV never worked. Our first room didn't have a shower curtain, they sent us to another room with a view of a wall. There is no restaurant. I will never go back there!
8,0 Excellent
Pros: The bed was not comfortable
Cons: Better mattress
1,0 Poor
Pros: Nothing
Cons: Worn out rooms - bad beds
7,5 Good
Pros: Location, location, location! Great location in/next to Broadway theater district.
Cons: Bathrooms were small and minimalistic. They didn't have the room type available that we had requested and so we had to make do with another less ideal type. Maids came early each morning knocking on the door.
3,8 Mediocre
Pros: Great location.
Cons: Cleanliness of the property. Looks rather old and needs refurbishing. Mold smell in the room, old, dirty and noisy AC with mold smell, dirty rug and walls in the room. The carpets on the halls need to be changed, they are old and very dirty also the walls are very dirty. I didn't except these conditions for the price that I paid. Very very pricey for what it offers. This is a 2 star rather than a 4 star hotel.
7,1 Good
Pros: Right in the center of Times Square. The hotel was comfortable and the rooms were a decent size
Cons: The last time we stayed here we booked the same type of room however this time we got a room which wasn’t nearly as nice and smaller. Also, when we arrived we found a pizza in the wardrobe from the previous guest. However, when we told them about this it was quickly cleaned.
6,0 Good
Pros: Location
Cons: Everything after the lobby was very shabby. Carpets didn’t lay right, wall paper was falling off the wall in my room. Bare phone cables coming out of the walls. The bathroom vent was caked in dust. And the resort fee was way too high.
9,0 Excellent
Pros: Location is exceptional. We did get a room upgrade which was great and gave us a lot of living room. The staff were very friendly and helpful describing local stores to visit and restaurants.
Cons: The place is dated but that is expected for the price. It's good value but don't expect everything to be brand new.
9,6 Excellent
Pros: Best location for theatre goers.
Cons: Air conditioner in room.
10,0 Excellent
Pros: The beds were very comfy, shower was excellent and the position was brilliant, close to subway, Times Square and Theatres
Cons: Apart from the foyer the hotel is very old and tired. Fresh paint and furnishings would make it perfect
7,5 Good
Pros: The location of this property is second to none. The room was pretty good value for this location. The staff were pretty friendly as well.
Cons: The room was noisy. The room overlooked a very bright neon sign that blazed through the curtains 24 hours a day. The whole property is old and well overdue for a refit. Paint peeling off, wall paper peeling off, air conditioner did not work well. The ice machine on my floor did not work (had been unserviceable for s long time) showing an uncaring attitude to maintenance.
7,1 Good
Pros: Excellent Location and check out,
Cons: quite a noisy hotel, average room cleaning staff reluctant to replenish coffee
With a stay at The Manhattan at Times Square Hotel, you'll be centrally located in New York, steps from Broadway Theatre and 3 minutes by foot from Ed Sullivan Theater. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
With a stay at Hotel Pennsylvania, you'll be centrally located in New York, steps from Madison Square Garden and within a 10-minute walk of Macy's. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 5,6 Okay
Based on 55 799 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
6,0
Pros: Location is great for the price! I stayed in the newly renovated room, it has new furniture set up and provides most of everything needed. Love that iron and ironing board available in the room. Wifi available in room. Hotel has classic old feels, it could be interesting.
Excellent
8,8
Pros: Close proximity to Times Square, housekeeping great!! The room was clean but one night they forgot to clean our room!!
Mediocre
2,5
Pros: Nothing
Good
6,7
Pros: Close to subway. Room was clean and updated
Mediocre
3,8
Pros: The location and the ability to check-in/check-out by my self at the electronic terminal.
Good
7,0
Pros: Location, use of New York sports center and baggage storage.
Mediocre
3,8
Mediocre
3,0
Pros: Location
Mediocre
3,0
Pros: free breakfast - however even this was limited compared to other hotels with continental breakfasts
Excellent
8,8
Pros: Was worried when i booked, actually cancelled it once and then went back to rebook some weeks later due to many very poor reviews. We booked one of the upgraded rooms and its was very smart, clean and modern. The hotel had a great location central to all main attractions. Walked down to Liberty Park only an hours walk and then another day walked north upto Central park. We arrived via Penn station directly opposite, and went to a Billy Joel concert at the MSG again directly opposite, fab location. For all those people that have put bad reviews in they need to revisit, as our stay was top notch. Breakfast was in a restaurant an an adjacent street, very busy but dedicated line for Hotel's clients. Only a pastry and fruit and coffee but more than enough. Really enjoyed our stay.
Good
7,5
Pros: The fresh fruits for breakfast
Mediocre
3,7
Pros: The location is the only thing that can be rescued from this hotel. Crossing the street is the Pennsylvania station and there are several subway stations within a couple of blocks.
Details
Reviews
Overall 5,6 Okay
Based on 55 799 reviews
Location
9,5
WiFi
6,4
Breakfast
4,0
Food
3,9
Service
3,3
Room
2,9
Vibe
2,1
Cleanliness
1,5
Location
9,5
WiFi
5,3
Breakfast
4,4
Service
3,8
Room
3,1
Comfort
3,0
Vibe
2,8
Cleanliness
1,6
Location
9,3
Value
6,0
WiFi
5,0
Food
3,9
Service
3,7
Breakfast
3,4
Room
3,3
Vibe
2,2
Cleanliness
1,8
Location
9,5
WiFi
5,2
Breakfast
4,6
Room
3,8
Service
3,8
Vibe
2,4
Cleanliness
2,0
Location
9,5
WiFi
5,1
Breakfast
4,0
Room
2,9
Service
2,8
Comfort
2,7
Vibe
1,8
Cleanliness
1,8
6,0 Good
Pros: Location is great for the price! I stayed in the newly renovated room, it has new furniture set up and provides most of everything needed. Love that iron and ironing board available in the room. Wifi available in room. Hotel has classic old feels, it could be interesting.
Cons: Hotel has classic old feels. It could be interesting but many of its facilities need upgrades. The alley way to the room and the room have musty smells, even if they're newly renovated rooms. Everything still looks old. No fridge or water boiler in the room. Long wait to check-in and or to even ask anything to the front desk. Non functioning business center, and never mind breakfast!
8,8 Excellent
Pros: Close proximity to Times Square, housekeeping great!! The room was clean but one night they forgot to clean our room!!
Cons: The air conditioner would not get cold, the hot water would not come on, the free breakfast was a joke!! It consisted of a cup of Luke warm fruit, a dried up bagel and if you wanted water to drink 1.50 more!!!
2,5 Mediocre
Pros: Nothing
Cons:
6,7 Good
Pros: Close to subway. Room was clean and updated
Cons: Cellphone not working in the room. Called for an extra blanket I never got. Trash was not picked up in my room. Breakfast is not good.
3,8 Mediocre
Pros: The location and the ability to check-in/check-out by my self at the electronic terminal.
Cons: All really old and old fashioned. Old room with old furniture and bad mattress. No hot water, no air conditioning, no minibar, no extra pillow. A real horror show for $230!
7,0 Good
Pros: Location, use of New York sports center and baggage storage.
Cons: Smell, water was cold (took about 10 minutes to warm up), small room, cigarette and marijuana smoking in rooms, manager not available.
3,8 Mediocre
Pros:
Cons: Buffet should be in Hotel Not right for us accessibly without tub. It is very disappointment. That’s room is for wheelchair Not for us Also cheat our price room. We agreed with booking $285 for three days but that hotel cost us &789 +... it is not right for us we can’t believe that they can’t communicate with us detail. They gave us Total price period repeat with our lack of communication Shower handle was broken and loosed button of shower. I did order for that but they do not show u at all
3,0 Mediocre
Pros: Location
Cons: Filthy dirty hotel, if that upsets you don’t book this one. The staff at reception are a disaster zone. Breakfast is a coupon to use in another building.
3,0 Mediocre
Pros: free breakfast - however even this was limited compared to other hotels with continental breakfasts
Cons: pretty much the whole thing, the internet photos and description was very deceiving. The room was nothing like the pictures, if needed a renovation, with holes in the wall, mold on the ceiling, not even full bedding.
8,8 Excellent
Pros: Was worried when i booked, actually cancelled it once and then went back to rebook some weeks later due to many very poor reviews. We booked one of the upgraded rooms and its was very smart, clean and modern. The hotel had a great location central to all main attractions. Walked down to Liberty Park only an hours walk and then another day walked north upto Central park. We arrived via Penn station directly opposite, and went to a Billy Joel concert at the MSG again directly opposite, fab location. For all those people that have put bad reviews in they need to revisit, as our stay was top notch. Breakfast was in a restaurant an an adjacent street, very busy but dedicated line for Hotel's clients. Only a pastry and fruit and coffee but more than enough. Really enjoyed our stay.
Cons: The main foyer, and lower floor lobbies are old and looking their age and really need an uplift and tidy up.
7,5 Good
Pros: The fresh fruits for breakfast
Cons: It was my second time in this hotel and still I got a old fashion room.
3,7 Mediocre
Pros: The location is the only thing that can be rescued from this hotel. Crossing the street is the Pennsylvania station and there are several subway stations within a couple of blocks.
Cons: Cleaning. the carpet showed that it was several years old without being washed. In the shower, the bathroom tiles were dirty with mold, you could tell he had a long time without being thoroughly washed. On the false right, there was a hole covered with a rag or something that looked like a sock. The beds creaked a lot. I cannot understand a hotel with such demand has rooms that not a one-star hotel has.
With a stay at Hotel Pennsylvania, you'll be centrally located in New York, steps from Madison Square Garden and within a 10-minute walk of Macy's. Featured amenities include a 24-hour business center, express check-in, and express check-out.
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